Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242469160
Recall Date: Nov 26, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232414720
Recall Date: Aug 3, 2023
Consumer Complaints
46 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that case, I'd just be traveling very slowly. My husband was on standby in case he needed to meet me halfway, but I was hopeful that I could make it to at least Hurricane, Utah. I was able to access my GMC app on my phone at the time and confirmed to him that the transmission check light was on, and I was receiving a warning notification on the app indicating there was a transmission issue. I was able to limp the truck as far as Hurricane, where my husband met me. We unloaded the horses into stalls and took both trucks into St. George that night to drop the AT4 off at the dealership. On Monday morning, I contacted the dealership for an update and was informed that the issue was likely related to the transmission valve, and that the required part is on national back order-with an estimated delay of two months or more, but no confirmed ETA. This has been my first GMC diesel. I've always driven Dodge trucks. Over a year ago, I saw the new color GMC released and kept telling my husband how amazi INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Corrective Action:
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that case, I'd just be traveling very slowly. My husband was on standby in case he needed to meet me halfway, but I was hopeful that I could make it to at least Hurricane, Utah. I was able to access my GMC app on my phone at the time and confirmed to him that the transmission check light was on, and I was receiving a warning notification on the app indicating there was a transmission issue. I was able to limp the truck as far as Hurricane, where my husband met me. We unloaded the horses into stalls and took both trucks into St. George that night to drop the AT4 off at the dealership. On Monday morning, I contacted the dealership for an update and was informed that the issue was likely related to the transmission valve, and that the required part is on national back order-with an estimated delay of two months or more, but no confirmed ETA. This has been my first GMC diesel. I've always driven Dodge trucks. Over a year ago, I saw the new color GMC released and kept telling my husband how amazi INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Additional Notes:
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that case, I'd just be traveling very slowly. My husband was on standby in case he needed to meet me halfway, but I was hopeful that I could make it to at least Hurricane, Utah. I was able to access my GMC app on my phone at the time and confirmed to him that the transmission check light was on, and I was receiving a warning notification on the app indicating there was a transmission issue. I was able to limp the truck as far as Hurricane, where my husband met me. We unloaded the horses into stalls and took both trucks into St. George that night to drop the AT4 off at the dealership. On Monday morning, I contacted the dealership for an update and was informed that the issue was likely related to the transmission valve, and that the required part is on national back order-with an estimated delay of two months or more, but no confirmed ETA. This has been my first GMC diesel. I've always driven Dodge trucks. Over a year ago, I saw the new color GMC released and kept telling my husband how amazi INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Mfg Campaign: 11677566
Recall Date: Jul 31, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11672342
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11672342
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Corrective Action:
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Additional Notes:
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Mfg Campaign: 11669849
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Corrective Action:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Additional Notes:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Mfg Campaign: 11662015
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Corrective Action:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Additional Notes:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Mfg Campaign: 11662015
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Corrective Action:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Additional Notes:
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Mfg Campaign: 11662015
Recall Date: May 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Mfg Campaign: 11660712
Recall Date: May 13, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Corrective Action:
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Additional Notes:
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Mfg Campaign: 11660454
Recall Date: May 12, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Corrective Action:
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Additional Notes:
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Mfg Campaign: 11660454
Recall Date: May 12, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Mfg Campaign: 11658498
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Mfg Campaign: 11658498
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for AAA to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC OnStar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's State of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
Mfg Campaign: 11658498
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was advised by the local dealer that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was advised by the local dealer that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was advised by the local dealer that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11658087
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission valve body. The vehicle was not repaired due to a lack of parts availability. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission valve body. The vehicle was not repaired due to a lack of parts availability. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at 30 MPH, there was a loud pop and the vehicle jolted, after which the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission valve body. The vehicle was not repaired due to a lack of parts availability. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.
Mfg Campaign: 11657791
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN
Corrective Action:
Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN
Additional Notes:
Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing listed for my VIN
Mfg Campaign: 11655726
Recall Date: Apr 20, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The Vader Chrome on the front of vehicle is peeling. This includes the grille and surrounding areas. This area has been inspected by a representative at GMC and at a dealership. GMC refuses to stand by their product.
Corrective Action:
The Vader Chrome on the front of vehicle is peeling. This includes the grille and surrounding areas. This area has been inspected by a representative at GMC and at a dealership. GMC refuses to stand by their product.
Additional Notes:
The Vader Chrome on the front of vehicle is peeling. This includes the grille and surrounding areas. This area has been inspected by a representative at GMC and at a dealership. GMC refuses to stand by their product.
Mfg Campaign: 11648923
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to work as it should. I just traded my 2021 gmc 3500hd dually with 130k miles on it and never heard that or ever had an issue so I'm not sure what changed since then? I'm not sure what you guys can do to look into it? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to work as it should. I just traded my 2021 gmc 3500hd dually with 130k miles on it and never heard that or ever had an issue so I'm not sure what changed since then? I'm not sure what you guys can do to look into it? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Nothing has happened so far but I believe they have an issue with the Allison transmission. When you first start off in the morning driving slow the transmission shifts hard with a thump. I've taken it in to the GMC dealership in Ft. Walton Beach, Florida and they kept the truck overnight and said everything seems to work as it should. I just traded my 2021 gmc 3500hd dually with 130k miles on it and never heard that or ever had an issue so I'm not sure what changed since then? I'm not sure what you guys can do to look into it? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643086
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
Corrective Action:
Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
Additional Notes:
Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
Mfg Campaign: 11633831
Recall Date: Jan 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
Corrective Action:
Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
Additional Notes:
Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
Mfg Campaign: 11633831
Recall Date: Jan 3, 2025
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