GMC SIERRA 3500 2022

Complete listing of complaints and recalls for this vehicle

26
Complaints
4
Recalls

Complaints & Recalls

26 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V797000 SAFETY RECALL
463.3K Vehicles Affected
Recall Date: Oct 24, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Potential Risk:
Rear wheel lock-up can increase the risk of a crash.
FREE Recall Solution:
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N242454440
Notice Date: Dec 12, 2024
Recall Date: Oct 24, 2024
General Motors, Llc
NHTSA Campaign: 24V060000 SAFETY RECALL
570.4K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Potential Risk:
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N232426400
Notice Date: May 17, 2024
Recall Date: Feb 1, 2024
General Motors, Llc
NHTSA Campaign: 21V758000 SAFETY RECALL
3.2K Vehicles Affected
Recall Date: Sep 29, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

Potential Risk:
Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
FREE Recall Solution:
Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N212349181
Notice Date: Oct 20, 2021
Recall Date: Sep 29, 2021

Consumer Complaints

26 Complaints
General Motors, Llc
Campaign: 11504197 Other
Jan 28, 2023
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Bought. New 2022 GMC HD 3500 last year and signed form from GMC saying front and rear parking sensors were delayed until December 2023, related to supply chain issues. I have continually tried to get a status of the needed micro chips and now have been told today that GMC has no status as they are focusing on the new vehicles so they can continue to sell vehicles and make profits. GMC knows this is an on going safety issue but continues to ignore vehicles already sold.

Corrective Action:

Bought. New 2022 GMC HD 3500 last year and signed form from GMC saying front and rear parking sensors were delayed until December 2023, related to supply chain issues. I have continually tried to get a status of the needed micro chips and now have been told today that GMC has no status as they are focusing on the new vehicles so they can continue to sell vehicles and make profits. GMC knows this is an on going safety issue but continues to ignore vehicles already sold.

Additional Notes:

Bought. New 2022 GMC HD 3500 last year and signed form from GMC saying front and rear parking sensors were delayed until December 2023, related to supply chain issues. I have continually tried to get a status of the needed micro chips and now have been told today that GMC has no status as they are focusing on the new vehicles so they can continue to sell vehicles and make profits. GMC knows this is an on going safety issue but continues to ignore vehicles already sold.

Manufacturer: GMC
Mfg Campaign: 11504197
Notice Date: Jan 28, 2023
Recall Date: Jan 28, 2023
General Motors, Llc
Campaign: 11479481 Other
4 Vehicles Affected
Aug 16, 2022
Defect Description:

AIR BAGS

Potential Consequences:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Corrective Action:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Additional Notes:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Manufacturer: GMC
Mfg Campaign: 11479481
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
General Motors, Llc
Campaign: 11479481 Other
4 Vehicles Affected
Aug 16, 2022
Defect Description:

SEAT BELTS

Potential Consequences:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Corrective Action:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Additional Notes:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Manufacturer: GMC
Mfg Campaign: 11479481
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
General Motors, Llc
Campaign: 11479481 Other
4 Vehicles Affected
Aug 16, 2022
Defect Description:

SEATS

Potential Consequences:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Corrective Action:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Additional Notes:

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

Manufacturer: GMC
Mfg Campaign: 11479481
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
General Motors, Llc
Campaign: 11455996 Other
Mar 10, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

While driving on the highway at night during mixed precipitation/icy conditions I noticed I was loosing visibility. I had to pull over on the highway to see if my headlights were on. I discovered they were completely covered in 1.5-2in of ice. The entire front grill of the truck was covered in ice. I had to chip off the ice on the headlights so I could see. I had to pull over three times during my 2hr drive to scrape the lights just so I could see! The headlights on the 22 model have shape, not straight or a smooth curve like prior models, which is part of the problem. Although, it was strange how the entire grill was covered in ice. I have always owned GMC or Chevy trucks and have never had anything like this happen. I wish I took a picture to send in but I didn't think of that in the moment. This is absolutely a safety hazard. I hope in the near future there will be a recall to have this issue addressed.

Corrective Action:

While driving on the highway at night during mixed precipitation/icy conditions I noticed I was loosing visibility. I had to pull over on the highway to see if my headlights were on. I discovered they were completely covered in 1.5-2in of ice. The entire front grill of the truck was covered in ice. I had to chip off the ice on the headlights so I could see. I had to pull over three times during my 2hr drive to scrape the lights just so I could see! The headlights on the 22 model have shape, not straight or a smooth curve like prior models, which is part of the problem. Although, it was strange how the entire grill was covered in ice. I have always owned GMC or Chevy trucks and have never had anything like this happen. I wish I took a picture to send in but I didn't think of that in the moment. This is absolutely a safety hazard. I hope in the near future there will be a recall to have this issue addressed.

Additional Notes:

While driving on the highway at night during mixed precipitation/icy conditions I noticed I was loosing visibility. I had to pull over on the highway to see if my headlights were on. I discovered they were completely covered in 1.5-2in of ice. The entire front grill of the truck was covered in ice. I had to chip off the ice on the headlights so I could see. I had to pull over three times during my 2hr drive to scrape the lights just so I could see! The headlights on the 22 model have shape, not straight or a smooth curve like prior models, which is part of the problem. Although, it was strange how the entire grill was covered in ice. I have always owned GMC or Chevy trucks and have never had anything like this happen. I wish I took a picture to send in but I didn't think of that in the moment. This is absolutely a safety hazard. I hope in the near future there will be a recall to have this issue addressed.

Manufacturer: GMC
Mfg Campaign: 11455996
Notice Date: Mar 10, 2022
Recall Date: Mar 10, 2022
General Motors, Llc
Campaign: 11455996 Other
Mar 10, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

While driving on the highway at night during mixed precipitation/icy conditions I noticed I was loosing visibility. I had to pull over on the highway to see if my headlights were on. I discovered they were completely covered in 1.5-2in of ice. The entire front grill of the truck was covered in ice. I had to chip off the ice on the headlights so I could see. I had to pull over three times during my 2hr drive to scrape the lights just so I could see! The headlights on the 22 model have shape, not straight or a smooth curve like prior models, which is part of the problem. Although, it was strange how the entire grill was covered in ice. I have always owned GMC or Chevy trucks and have never had anything like this happen. I wish I took a picture to send in but I didn't think of that in the moment. This is absolutely a safety hazard. I hope in the near future there will be a recall to have this issue addressed.

Corrective Action:

While driving on the highway at night during mixed precipitation/icy conditions I noticed I was loosing visibility. I had to pull over on the highway to see if my headlights were on. I discovered they were completely covered in 1.5-2in of ice. The entire front grill of the truck was covered in ice. I had to chip off the ice on the headlights so I could see. I had to pull over three times during my 2hr drive to scrape the lights just so I could see! The headlights on the 22 model have shape, not straight or a smooth curve like prior models, which is part of the problem. Although, it was strange how the entire grill was covered in ice. I have always owned GMC or Chevy trucks and have never had anything like this happen. I wish I took a picture to send in but I didn't think of that in the moment. This is absolutely a safety hazard. I hope in the near future there will be a recall to have this issue addressed.

Additional Notes:

While driving on the highway at night during mixed precipitation/icy conditions I noticed I was loosing visibility. I had to pull over on the highway to see if my headlights were on. I discovered they were completely covered in 1.5-2in of ice. The entire front grill of the truck was covered in ice. I had to chip off the ice on the headlights so I could see. I had to pull over three times during my 2hr drive to scrape the lights just so I could see! The headlights on the 22 model have shape, not straight or a smooth curve like prior models, which is part of the problem. Although, it was strange how the entire grill was covered in ice. I have always owned GMC or Chevy trucks and have never had anything like this happen. I wish I took a picture to send in but I didn't think of that in the moment. This is absolutely a safety hazard. I hope in the near future there will be a recall to have this issue addressed.

Manufacturer: GMC
Mfg Campaign: 11455996
Notice Date: Mar 10, 2022
Recall Date: Mar 10, 2022

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