Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
Consumer Complaints
26 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving at unknown speeds, the transmission downshifted hard. The contact stated that the transmission failed to properly shift gear. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving at unknown speeds, the transmission downshifted hard. The contact stated that the transmission failed to properly shift gear. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving at unknown speeds, the transmission downshifted hard. The contact stated that the transmission failed to properly shift gear. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 117,000.
Mfg Campaign: 11659567
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
LT275/65R20. We were traveling about 74 mph on Hwy 90 going westbound, when suddenly we heard an explosion and noticed pieces of the passenger rear tires coming apart. It was about 90 degrees when we were on the road, and I had checked the tire pressure earlier that day, and it was at the recommended tire pressure. At no point during our trip was there a low-pressure warning or we did not hit any object on the road. We would have had a severe accident if the tire had been on the front. The tread seems to have separated from the tire, causing major damage to the truck bed. The tire was manufactured in week 20 of 2022, and it still had a good amount of tread remaining. I do have front and rear dashcam footage available.
Corrective Action:
LT275/65R20. We were traveling about 74 mph on Hwy 90 going westbound, when suddenly we heard an explosion and noticed pieces of the passenger rear tires coming apart. It was about 90 degrees when we were on the road, and I had checked the tire pressure earlier that day, and it was at the recommended tire pressure. At no point during our trip was there a low-pressure warning or we did not hit any object on the road. We would have had a severe accident if the tire had been on the front. The tread seems to have separated from the tire, causing major damage to the truck bed. The tire was manufactured in week 20 of 2022, and it still had a good amount of tread remaining. I do have front and rear dashcam footage available.
Additional Notes:
LT275/65R20. We were traveling about 74 mph on Hwy 90 going westbound, when suddenly we heard an explosion and noticed pieces of the passenger rear tires coming apart. It was about 90 degrees when we were on the road, and I had checked the tire pressure earlier that day, and it was at the recommended tire pressure. At no point during our trip was there a low-pressure warning or we did not hit any object on the road. We would have had a severe accident if the tire had been on the front. The tread seems to have separated from the tire, causing major damage to the truck bed. The tire was manufactured in week 20 of 2022, and it still had a good amount of tread remaining. I do have front and rear dashcam footage available.
Mfg Campaign: 11654125
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The GM N242454440 “collision Rear Wheel Lock Up from Transmission Valve Failure” was performed. The recall rendered the electrical charging system inoperable. GM engineering has been working on the vehicle for more than one month and recently determined that the recall software does not work properly with all vehicles. My truck is being returned to me without the recall being performed. Accordingly the safety hazard associated with rear wheel lockup has not been addressed and cannot be addressed at this time. Presumably GM will develop software in the future to address the safety condition. Meanwhile the safety hazard remains unaddressed for my vehicle and an unknown number others. Reference Riverview Chevrolet GMC repair order 894074
Corrective Action:
The GM N242454440 “collision Rear Wheel Lock Up from Transmission Valve Failure” was performed. The recall rendered the electrical charging system inoperable. GM engineering has been working on the vehicle for more than one month and recently determined that the recall software does not work properly with all vehicles. My truck is being returned to me without the recall being performed. Accordingly the safety hazard associated with rear wheel lockup has not been addressed and cannot be addressed at this time. Presumably GM will develop software in the future to address the safety condition. Meanwhile the safety hazard remains unaddressed for my vehicle and an unknown number others. Reference Riverview Chevrolet GMC repair order 894074
Additional Notes:
The GM N242454440 “collision Rear Wheel Lock Up from Transmission Valve Failure” was performed. The recall rendered the electrical charging system inoperable. GM engineering has been working on the vehicle for more than one month and recently determined that the recall software does not work properly with all vehicles. My truck is being returned to me without the recall being performed. Accordingly the safety hazard associated with rear wheel lockup has not been addressed and cannot be addressed at this time. Presumably GM will develop software in the future to address the safety condition. Meanwhile the safety hazard remains unaddressed for my vehicle and an unknown number others. Reference Riverview Chevrolet GMC repair order 894074
Mfg Campaign: 11643088
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed which stemmed from the faulty (recently recalled valve body). General Motors has been contacted and there is no transmission in sight and is not able to provide an ETA. They are also not willing to cover the catastrophic failure because I am outside of my warranty terms. The dealership has inspected and concluded a whole new transmission is recommended. The vehicle has been in their possible for nearly one (1) month.
Corrective Action:
The transmission failed which stemmed from the faulty (recently recalled valve body). General Motors has been contacted and there is no transmission in sight and is not able to provide an ETA. They are also not willing to cover the catastrophic failure because I am outside of my warranty terms. The dealership has inspected and concluded a whole new transmission is recommended. The vehicle has been in their possible for nearly one (1) month.
Additional Notes:
The transmission failed which stemmed from the faulty (recently recalled valve body). General Motors has been contacted and there is no transmission in sight and is not able to provide an ETA. They are also not willing to cover the catastrophic failure because I am outside of my warranty terms. The dealership has inspected and concluded a whole new transmission is recommended. The vehicle has been in their possible for nearly one (1) month.
Mfg Campaign: 11642536
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2022 GMC Sierra 3500. The contact stated while the vehicle was parked, the trailer plug was connected, and electrical fuses popped. The contact stated that all the fuses were blown. In addition, the contact stated while driving the vehicle, the trailer brakes failed to function as intended. The contact stated that the trailer brakes went off and on. The vehicle was taken to the dealer where it was diagnosed with trailer brake control module failure. The contact was informed that the trailer brake control module needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. Additionally, the contact stated that the failure had previously occurred, and an unknown part was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,308.
Corrective Action:
The contact owns a 2022 GMC Sierra 3500. The contact stated while the vehicle was parked, the trailer plug was connected, and electrical fuses popped. The contact stated that all the fuses were blown. In addition, the contact stated while driving the vehicle, the trailer brakes failed to function as intended. The contact stated that the trailer brakes went off and on. The vehicle was taken to the dealer where it was diagnosed with trailer brake control module failure. The contact was informed that the trailer brake control module needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. Additionally, the contact stated that the failure had previously occurred, and an unknown part was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,308.
Additional Notes:
The contact owns a 2022 GMC Sierra 3500. The contact stated while the vehicle was parked, the trailer plug was connected, and electrical fuses popped. The contact stated that all the fuses were blown. In addition, the contact stated while driving the vehicle, the trailer brakes failed to function as intended. The contact stated that the trailer brakes went off and on. The vehicle was taken to the dealer where it was diagnosed with trailer brake control module failure. The contact was informed that the trailer brake control module needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. Additionally, the contact stated that the failure had previously occurred, and an unknown part was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,308.
Mfg Campaign: 11623195
Recall Date: Nov 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Corrective Action:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Additional Notes:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Mfg Campaign: 11622646
Recall Date: Oct 30, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Corrective Action:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Additional Notes:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Mfg Campaign: 11622646
Recall Date: Oct 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Corrective Action:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Additional Notes:
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Mfg Campaign: 11622646
Recall Date: Oct 30, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we were involved in an accident due to the trailer brakes not working. We thoroughly had the trailer brakes and plugs checked and they are not the problem .
Corrective Action:
When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we were involved in an accident due to the trailer brakes not working. We thoroughly had the trailer brakes and plugs checked and they are not the problem .
Additional Notes:
When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we were involved in an accident due to the trailer brakes not working. We thoroughly had the trailer brakes and plugs checked and they are not the problem .
Mfg Campaign: 11612567
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we were involved in an accident due to the trailer brakes not working. We thoroughly had the trailer brakes and plugs checked and they are not the problem .
Corrective Action:
When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we were involved in an accident due to the trailer brakes not working. We thoroughly had the trailer brakes and plugs checked and they are not the problem .
Additional Notes:
When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we were involved in an accident due to the trailer brakes not working. We thoroughly had the trailer brakes and plugs checked and they are not the problem .
Mfg Campaign: 11612567
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2022 GMC Sierra 3500 equipped with a 2024 Gatormade 35+5 Trailer. The contact stated that while driving on several occasions, the "Check Trailer Wiring" message was displayed. Additionally, when the brake pedal was depressed however, the trailer did not slow as intended; however, the rear brake lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 3500 equipped with a 2024 Gatormade 35+5 Trailer. The contact stated that while driving on several occasions, the "Check Trailer Wiring" message was displayed. Additionally, when the brake pedal was depressed however, the trailer did not slow as intended; however, the rear brake lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 3500 equipped with a 2024 Gatormade 35+5 Trailer. The contact stated that while driving on several occasions, the "Check Trailer Wiring" message was displayed. Additionally, when the brake pedal was depressed however, the trailer did not slow as intended; however, the rear brake lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11604806
Recall Date: Jul 26, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.
Corrective Action:
Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.
Additional Notes:
Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.
Mfg Campaign: 11602043
Recall Date: Jul 14, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.
Corrective Action:
Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.
Additional Notes:
Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.
Mfg Campaign: 11602043
Recall Date: Jul 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 GMC Sierra 3500. The contact stated that the check engine warning light was illuminated intermittently. The contact stated while driving approximately 50-70 MPH, the check engine warning light illuminated. Additionally, the contact noticed that the vehicle was experiencing reduced power and performance. The vehicle was taken to the dealer, where the NOx sensor was replaced and a manual DPF regeneration was performed. The vehicle was repaired and remained at the dealer. The contact related the failure to GM Campaign Number: N212351211. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 3500. The contact stated that the check engine warning light was illuminated intermittently. The contact stated while driving approximately 50-70 MPH, the check engine warning light illuminated. Additionally, the contact noticed that the vehicle was experiencing reduced power and performance. The vehicle was taken to the dealer, where the NOx sensor was replaced and a manual DPF regeneration was performed. The vehicle was repaired and remained at the dealer. The contact related the failure to GM Campaign Number: N212351211. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 3500. The contact stated that the check engine warning light was illuminated intermittently. The contact stated while driving approximately 50-70 MPH, the check engine warning light illuminated. Additionally, the contact noticed that the vehicle was experiencing reduced power and performance. The vehicle was taken to the dealer, where the NOx sensor was replaced and a manual DPF regeneration was performed. The vehicle was repaired and remained at the dealer. The contact related the failure to GM Campaign Number: N212351211. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Mfg Campaign: 11598231
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2022 GMC Sierra 3500. The contact stated that the check engine warning light was illuminated intermittently. The contact stated while driving approximately 50-70 MPH, the check engine warning light illuminated. Additionally, the contact noticed that the vehicle was experiencing reduced power and performance. The vehicle was taken to the dealer, where the NOx sensor was replaced and a manual DPF regeneration was performed. The vehicle was repaired and remained at the dealer. The contact related the failure to GM Campaign Number: N212351211. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 3500. The contact stated that the check engine warning light was illuminated intermittently. The contact stated while driving approximately 50-70 MPH, the check engine warning light illuminated. Additionally, the contact noticed that the vehicle was experiencing reduced power and performance. The vehicle was taken to the dealer, where the NOx sensor was replaced and a manual DPF regeneration was performed. The vehicle was repaired and remained at the dealer. The contact related the failure to GM Campaign Number: N212351211. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 3500. The contact stated that the check engine warning light was illuminated intermittently. The contact stated while driving approximately 50-70 MPH, the check engine warning light illuminated. Additionally, the contact noticed that the vehicle was experiencing reduced power and performance. The vehicle was taken to the dealer, where the NOx sensor was replaced and a manual DPF regeneration was performed. The vehicle was repaired and remained at the dealer. The contact related the failure to GM Campaign Number: N212351211. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.
Mfg Campaign: 11598231
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the truck began switching between towing, normal, and off-road driving modes. Lights were flickering and various messages were being displayed on the dash cluster screen. After parking truck and shutting it off all of the lights were flickering and I was unable to start the truck. Charging the batteries did nothing nor was I able to jumpstart the truck with another diesel. After repairs for these issues, at some point the odometer reset and while likely not certain it reset to zero. GM has no way of knowing when it reset and how many miles were driven between leaving the dealership and the reset leaving me with a truck set to the best guess mileage. I am being told this was a software bug and having experienced another software bug when I had the recall to enable seat warmers where the keyfobs would not work in any way I have serious concerns about the quality and safety of the software on these trucks.
Corrective Action:
While driving the truck began switching between towing, normal, and off-road driving modes. Lights were flickering and various messages were being displayed on the dash cluster screen. After parking truck and shutting it off all of the lights were flickering and I was unable to start the truck. Charging the batteries did nothing nor was I able to jumpstart the truck with another diesel. After repairs for these issues, at some point the odometer reset and while likely not certain it reset to zero. GM has no way of knowing when it reset and how many miles were driven between leaving the dealership and the reset leaving me with a truck set to the best guess mileage. I am being told this was a software bug and having experienced another software bug when I had the recall to enable seat warmers where the keyfobs would not work in any way I have serious concerns about the quality and safety of the software on these trucks.
Additional Notes:
While driving the truck began switching between towing, normal, and off-road driving modes. Lights were flickering and various messages were being displayed on the dash cluster screen. After parking truck and shutting it off all of the lights were flickering and I was unable to start the truck. Charging the batteries did nothing nor was I able to jumpstart the truck with another diesel. After repairs for these issues, at some point the odometer reset and while likely not certain it reset to zero. GM has no way of knowing when it reset and how many miles were driven between leaving the dealership and the reset leaving me with a truck set to the best guess mileage. I am being told this was a software bug and having experienced another software bug when I had the recall to enable seat warmers where the keyfobs would not work in any way I have serious concerns about the quality and safety of the software on these trucks.
Mfg Campaign: 11593194
Recall Date: Jun 8, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the truck began switching between towing, normal, and off-road driving modes. Lights were flickering and various messages were being displayed on the dash cluster screen. After parking truck and shutting it off all of the lights were flickering and I was unable to start the truck. Charging the batteries did nothing nor was I able to jumpstart the truck with another diesel. After repairs for these issues, at some point the odometer reset and while likely not certain it reset to zero. GM has no way of knowing when it reset and how many miles were driven between leaving the dealership and the reset leaving me with a truck set to the best guess mileage. I am being told this was a software bug and having experienced another software bug when I had the recall to enable seat warmers where the keyfobs would not work in any way I have serious concerns about the quality and safety of the software on these trucks.
Corrective Action:
While driving the truck began switching between towing, normal, and off-road driving modes. Lights were flickering and various messages were being displayed on the dash cluster screen. After parking truck and shutting it off all of the lights were flickering and I was unable to start the truck. Charging the batteries did nothing nor was I able to jumpstart the truck with another diesel. After repairs for these issues, at some point the odometer reset and while likely not certain it reset to zero. GM has no way of knowing when it reset and how many miles were driven between leaving the dealership and the reset leaving me with a truck set to the best guess mileage. I am being told this was a software bug and having experienced another software bug when I had the recall to enable seat warmers where the keyfobs would not work in any way I have serious concerns about the quality and safety of the software on these trucks.
Additional Notes:
While driving the truck began switching between towing, normal, and off-road driving modes. Lights were flickering and various messages were being displayed on the dash cluster screen. After parking truck and shutting it off all of the lights were flickering and I was unable to start the truck. Charging the batteries did nothing nor was I able to jumpstart the truck with another diesel. After repairs for these issues, at some point the odometer reset and while likely not certain it reset to zero. GM has no way of knowing when it reset and how many miles were driven between leaving the dealership and the reset leaving me with a truck set to the best guess mileage. I am being told this was a software bug and having experienced another software bug when I had the recall to enable seat warmers where the keyfobs would not work in any way I have serious concerns about the quality and safety of the software on these trucks.
Mfg Campaign: 11593194
Recall Date: Jun 8, 2024
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2022 GMC Sierra Denali 3500 equipped with Goodyear Tires, Tire Line: Wrangler, Tire Size: LT275/65/R20. The contact stated that while her husband was driving 60 MPH and hauling a camper, the passenger’s side rear tire experienced a blowout. The driver was able to change the tire. The tire struck the camper and caused damages. The vehicle was taken to a tire center, where it was determined that the tire was defective. The tire was replaced. The driver sustained injuries to his back, and medical attention was provided. There was no Police report filed. The manufacturer was contacted. The failure mileage was approximately 31,000. The approximate vehicle and tire failure mileage was 31,000.
Corrective Action:
The contact owns a 2022 GMC Sierra Denali 3500 equipped with Goodyear Tires, Tire Line: Wrangler, Tire Size: LT275/65/R20. The contact stated that while her husband was driving 60 MPH and hauling a camper, the passenger’s side rear tire experienced a blowout. The driver was able to change the tire. The tire struck the camper and caused damages. The vehicle was taken to a tire center, where it was determined that the tire was defective. The tire was replaced. The driver sustained injuries to his back, and medical attention was provided. There was no Police report filed. The manufacturer was contacted. The failure mileage was approximately 31,000. The approximate vehicle and tire failure mileage was 31,000.
Additional Notes:
The contact owns a 2022 GMC Sierra Denali 3500 equipped with Goodyear Tires, Tire Line: Wrangler, Tire Size: LT275/65/R20. The contact stated that while her husband was driving 60 MPH and hauling a camper, the passenger’s side rear tire experienced a blowout. The driver was able to change the tire. The tire struck the camper and caused damages. The vehicle was taken to a tire center, where it was determined that the tire was defective. The tire was replaced. The driver sustained injuries to his back, and medical attention was provided. There was no Police report filed. The manufacturer was contacted. The failure mileage was approximately 31,000. The approximate vehicle and tire failure mileage was 31,000.
Mfg Campaign: 11585386
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased 2022 GMC Sierra HD last year. Due to Micro Chip shortages at the time GMC provided custo.ers a $50.00 credit and notice that they provide the chips ASAP and that it should be provided by December 2022. I like many others accepted the risk for not having parking assist sensors and other features for this period of time. I contacted GMC last month after speaking with my dealer and was told by GMC customer service that GMC has instead adopted an approach of providing Chips to new vehicles while they work on getting chips for those vehicles already sold. No where in the agreements that customers signed did it acknowledge that we would be prioritized by GMC in order for them to make new vehicle sales over the increased safety risks. I drive a GMC HD (3500) which has significant blind spots and Increased safety risks to pedestrians as a result of no warning detection systems during parking in lots and on streets. I would like to have this risk mitigated by having GMC honor the agreements and commitments to its customers by providing the Micro Chips required to fulfill these safety requirements ahead of new sales, so no injuries or loss of life are sustained as a result of this profit over safety stance that GMC has adopted. I would like the NHTSA to assist consumers in addressing this safety issue.
Corrective Action:
I purchased 2022 GMC Sierra HD last year. Due to Micro Chip shortages at the time GMC provided custo.ers a $50.00 credit and notice that they provide the chips ASAP and that it should be provided by December 2022. I like many others accepted the risk for not having parking assist sensors and other features for this period of time. I contacted GMC last month after speaking with my dealer and was told by GMC customer service that GMC has instead adopted an approach of providing Chips to new vehicles while they work on getting chips for those vehicles already sold. No where in the agreements that customers signed did it acknowledge that we would be prioritized by GMC in order for them to make new vehicle sales over the increased safety risks. I drive a GMC HD (3500) which has significant blind spots and Increased safety risks to pedestrians as a result of no warning detection systems during parking in lots and on streets. I would like to have this risk mitigated by having GMC honor the agreements and commitments to its customers by providing the Micro Chips required to fulfill these safety requirements ahead of new sales, so no injuries or loss of life are sustained as a result of this profit over safety stance that GMC has adopted. I would like the NHTSA to assist consumers in addressing this safety issue.
Additional Notes:
I purchased 2022 GMC Sierra HD last year. Due to Micro Chip shortages at the time GMC provided custo.ers a $50.00 credit and notice that they provide the chips ASAP and that it should be provided by December 2022. I like many others accepted the risk for not having parking assist sensors and other features for this period of time. I contacted GMC last month after speaking with my dealer and was told by GMC customer service that GMC has instead adopted an approach of providing Chips to new vehicles while they work on getting chips for those vehicles already sold. No where in the agreements that customers signed did it acknowledge that we would be prioritized by GMC in order for them to make new vehicle sales over the increased safety risks. I drive a GMC HD (3500) which has significant blind spots and Increased safety risks to pedestrians as a result of no warning detection systems during parking in lots and on streets. I would like to have this risk mitigated by having GMC honor the agreements and commitments to its customers by providing the Micro Chips required to fulfill these safety requirements ahead of new sales, so no injuries or loss of life are sustained as a result of this profit over safety stance that GMC has adopted. I would like the NHTSA to assist consumers in addressing this safety issue.
Mfg Campaign: 11510497
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I purchased 2022 GMC Sierra HD last year. Due to Micro Chip shortages at the time GMC provided custo.ers a $50.00 credit and notice that they provide the chips ASAP and that it should be provided by December 2022. I like many others accepted the risk for not having parking assist sensors and other features for this period of time. I contacted GMC last month after speaking with my dealer and was told by GMC customer service that GMC has instead adopted an approach of providing Chips to new vehicles while they work on getting chips for those vehicles already sold. No where in the agreements that customers signed did it acknowledge that we would be prioritized by GMC in order for them to make new vehicle sales over the increased safety risks. I drive a GMC HD (3500) which has significant blind spots and Increased safety risks to pedestrians as a result of no warning detection systems during parking in lots and on streets. I would like to have this risk mitigated by having GMC honor the agreements and commitments to its customers by providing the Micro Chips required to fulfill these safety requirements ahead of new sales, so no injuries or loss of life are sustained as a result of this profit over safety stance that GMC has adopted. I would like the NHTSA to assist consumers in addressing this safety issue.
Corrective Action:
I purchased 2022 GMC Sierra HD last year. Due to Micro Chip shortages at the time GMC provided custo.ers a $50.00 credit and notice that they provide the chips ASAP and that it should be provided by December 2022. I like many others accepted the risk for not having parking assist sensors and other features for this period of time. I contacted GMC last month after speaking with my dealer and was told by GMC customer service that GMC has instead adopted an approach of providing Chips to new vehicles while they work on getting chips for those vehicles already sold. No where in the agreements that customers signed did it acknowledge that we would be prioritized by GMC in order for them to make new vehicle sales over the increased safety risks. I drive a GMC HD (3500) which has significant blind spots and Increased safety risks to pedestrians as a result of no warning detection systems during parking in lots and on streets. I would like to have this risk mitigated by having GMC honor the agreements and commitments to its customers by providing the Micro Chips required to fulfill these safety requirements ahead of new sales, so no injuries or loss of life are sustained as a result of this profit over safety stance that GMC has adopted. I would like the NHTSA to assist consumers in addressing this safety issue.
Additional Notes:
I purchased 2022 GMC Sierra HD last year. Due to Micro Chip shortages at the time GMC provided custo.ers a $50.00 credit and notice that they provide the chips ASAP and that it should be provided by December 2022. I like many others accepted the risk for not having parking assist sensors and other features for this period of time. I contacted GMC last month after speaking with my dealer and was told by GMC customer service that GMC has instead adopted an approach of providing Chips to new vehicles while they work on getting chips for those vehicles already sold. No where in the agreements that customers signed did it acknowledge that we would be prioritized by GMC in order for them to make new vehicle sales over the increased safety risks. I drive a GMC HD (3500) which has significant blind spots and Increased safety risks to pedestrians as a result of no warning detection systems during parking in lots and on streets. I would like to have this risk mitigated by having GMC honor the agreements and commitments to its customers by providing the Micro Chips required to fulfill these safety requirements ahead of new sales, so no injuries or loss of life are sustained as a result of this profit over safety stance that GMC has adopted. I would like the NHTSA to assist consumers in addressing this safety issue.
Mfg Campaign: 11510497
Recall Date: Mar 6, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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