GMC SIERRA 3500 2016

Complete listing of complaints and recalls for this vehicle

27
Complaints
10
Recalls

Complaints & Recalls

27 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 21V504000 SAFETY RECALL
410K Vehicles Affected
Recall Date: Jul 1, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202324251
Notice Date: May 5, 2022
Recall Date: Jul 1, 2021
General Motors Llc
NHTSA Campaign: 19V088000 SAFETY RECALL
18.6K Vehicles Affected
Recall Date: Feb 7, 2019
Safety Issue:

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Potential Risk:
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
FREE Recall Solution:
GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N182204190
Notice Date: Jul 30, 2019
Recall Date: Feb 7, 2019
General Motors Llc
NHTSA Campaign: 18V578000 SAFETY RECALL
42.3K Vehicles Affected
Recall Date: Aug 30, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Potential Risk:
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18278
Notice Date: Oct 3, 2018
Recall Date: Aug 30, 2018
General Motors Llc
NHTSA Campaign: 17V437000 SAFETY RECALL
40.7K Vehicles Affected
Recall Date: Jul 10, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 17287
Notice Date: Aug 4, 2017
Recall Date: Jul 10, 2017
General Motors Llc
NHTSA Campaign: 16V651000 SAFETY RECALL
3.6M Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 16007
Notice Date: Oct 13, 2016
Recall Date: Sep 8, 2016
General Motors Llc
NHTSA Campaign: 16V069000 SAFETY RECALL
430.8K Vehicles Affected
Recall Date: Feb 5, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Potential Risk:
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 20760
Notice Date: Mar 14, 2016
Recall Date: Feb 5, 2016

Consumer Complaints

27 Complaints
General Motors, Llc
Campaign: 11676023 Other
Jul 24, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction

Corrective Action:

Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction

Additional Notes:

Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction

Manufacturer: GMC
Mfg Campaign: 11676023
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
General Motors, Llc
Campaign: 11676023 Other
Jul 24, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction

Corrective Action:

Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction

Additional Notes:

Driving down the road and I got a service trailer brake code pop up and would not go away and kept dinging It is very distracting and sometimes causes the trailer brakes to malfunction

Manufacturer: GMC
Mfg Campaign: 11676023
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
General Motors, Llc
Campaign: 11657920 Other
Apr 30, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 GMC Sierra 3500. The contacted stated that while her husband was attempting to start the vehicle, the contact stated that after five minutes the engine independently failed while the vehicle was running. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline to report the failure. The approximate failure mileage was 100,000.

Corrective Action:

The contact owns a 2016 GMC Sierra 3500. The contacted stated that while her husband was attempting to start the vehicle, the contact stated that after five minutes the engine independently failed while the vehicle was running. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline to report the failure. The approximate failure mileage was 100,000.

Additional Notes:

The contact owns a 2016 GMC Sierra 3500. The contacted stated that while her husband was attempting to start the vehicle, the contact stated that after five minutes the engine independently failed while the vehicle was running. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline to report the failure. The approximate failure mileage was 100,000.

Manufacturer: GMC
Mfg Campaign: 11657920
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
General Motors, Llc
Campaign: 11652777 Other
Apr 4, 2025
Defect Description:

ENGINE

Potential Consequences:

Driving my vehicle in the mountains pulling a 16000 lb 5th wheel trailer, the engine goes into Reduced Engine Power due to a Turbo Vane Position sensor / Turbo Over Boost or Under Boost fault. This has happened 4 times in the last 3 months and has nearly caused an accident following each occurrence. The vehicle is a 2016 GMC Sierra 3500HD with the 6.6L LML Duramax Diesel engine with 75000 miles. I believe the Reduced Engine Power protection is far to abrupt in the loss of Engine Power to safely move the vehicle out of the flow of traffic. During each occurrence I was in the left lane of a 2 lane expressway attempting to pass a much slower vehicle going up a 5-8% grade and was unable to complete my pass due to the loss in propulsion which nearly caused an accident.

Corrective Action:

Driving my vehicle in the mountains pulling a 16000 lb 5th wheel trailer, the engine goes into Reduced Engine Power due to a Turbo Vane Position sensor / Turbo Over Boost or Under Boost fault. This has happened 4 times in the last 3 months and has nearly caused an accident following each occurrence. The vehicle is a 2016 GMC Sierra 3500HD with the 6.6L LML Duramax Diesel engine with 75000 miles. I believe the Reduced Engine Power protection is far to abrupt in the loss of Engine Power to safely move the vehicle out of the flow of traffic. During each occurrence I was in the left lane of a 2 lane expressway attempting to pass a much slower vehicle going up a 5-8% grade and was unable to complete my pass due to the loss in propulsion which nearly caused an accident.

Additional Notes:

Driving my vehicle in the mountains pulling a 16000 lb 5th wheel trailer, the engine goes into Reduced Engine Power due to a Turbo Vane Position sensor / Turbo Over Boost or Under Boost fault. This has happened 4 times in the last 3 months and has nearly caused an accident following each occurrence. The vehicle is a 2016 GMC Sierra 3500HD with the 6.6L LML Duramax Diesel engine with 75000 miles. I believe the Reduced Engine Power protection is far to abrupt in the loss of Engine Power to safely move the vehicle out of the flow of traffic. During each occurrence I was in the left lane of a 2 lane expressway attempting to pass a much slower vehicle going up a 5-8% grade and was unable to complete my pass due to the loss in propulsion which nearly caused an accident.

Manufacturer: GMC
Mfg Campaign: 11652777
Notice Date: Apr 4, 2025
Recall Date: Apr 4, 2025
General Motors, Llc
Campaign: 11603966 Other
Jul 23, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Corrective Action:

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Additional Notes:

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Manufacturer: GMC
Mfg Campaign: 11603966
Notice Date: Jul 23, 2024
Recall Date: Jul 23, 2024
General Motors, Llc
Campaign: 11603966 Other
Jul 23, 2024
Defect Description:

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Potential Consequences:

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Corrective Action:

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Additional Notes:

The contact owns a 2016 GMC Sierra 3500. The contact stated while driving 20 MPH, there was an abnormal rattling sound coming from the engine compartment. The vehicle lost motive power and stalled. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the crankshaft, lower bearings, head gasket seals, and the long block needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Manufacturer: GMC
Mfg Campaign: 11603966
Notice Date: Jul 23, 2024
Recall Date: Jul 23, 2024
General Motors, Llc
Campaign: 11595591 Other
Jun 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.

Corrective Action:

When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.

Additional Notes:

When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.

Manufacturer: GMC
Mfg Campaign: 11595591
Notice Date: Jun 20, 2024
Recall Date: Jun 20, 2024
General Motors, Llc
Campaign: 11595591 Other
Jun 20, 2024
Defect Description:

STEERING

Potential Consequences:

When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.

Corrective Action:

When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.

Additional Notes:

When braking, the service trailer brake system message and service stabilitrac message appear on the dash and brake pedal gets soft to hard repeatedly and truck pulls from side to side violently as if one side of the trucks brakes are working and the other side is not.

Manufacturer: GMC
Mfg Campaign: 11595591
Notice Date: Jun 20, 2024
Recall Date: Jun 20, 2024
General Motors, Llc
Campaign: 11569266 Other
Feb 1, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Bosch CP4 fuel pump failure that shut down vehicle while driving, luckily did not cause an accident. Would not restart. Damaged entire fuel system including injectors and now have $17,000 in damage that needs repaired.

Corrective Action:

Bosch CP4 fuel pump failure that shut down vehicle while driving, luckily did not cause an accident. Would not restart. Damaged entire fuel system including injectors and now have $17,000 in damage that needs repaired.

Additional Notes:

Bosch CP4 fuel pump failure that shut down vehicle while driving, luckily did not cause an accident. Would not restart. Damaged entire fuel system including injectors and now have $17,000 in damage that needs repaired.

Manufacturer: GMC
Mfg Campaign: 11569266
Notice Date: Feb 1, 2024
Recall Date: Feb 1, 2024
General Motors, Llc
Campaign: 11549427 Other
Oct 11, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

This is a 2016 GMC 3500 Denali truck with 70,000 miles on it. The Bosch fuel pump threw metal shavings into the fuel system. This is a known issue with GMC trucks with a Bosch CP4 fuel pump for 2011-2016. The engine suddenly quits running leaving the driver without power steering or power brakes. It happened to me when pulling a 14,000-pound 5th-wheel RV. Fortunately, I was on an interstate outside of Grand Junction CO and the road was flat. If I had been in the mountains going downhill and the engine quit I'd likely caused an accident perhaps fatal. GMC quoted me $16,000 to repair. Again, this is a known issue at GMC but they refuse to do anything about it. GMC Dealership in Grand Junction performed the analysis and advised me to drive it home to Phoenix. I got 60 miles when the engine quit. Cost me $1,600 to get the truck returned to my GMC Dealer in Phoenix and another $1,600 to get my trailer back home.

Corrective Action:

This is a 2016 GMC 3500 Denali truck with 70,000 miles on it. The Bosch fuel pump threw metal shavings into the fuel system. This is a known issue with GMC trucks with a Bosch CP4 fuel pump for 2011-2016. The engine suddenly quits running leaving the driver without power steering or power brakes. It happened to me when pulling a 14,000-pound 5th-wheel RV. Fortunately, I was on an interstate outside of Grand Junction CO and the road was flat. If I had been in the mountains going downhill and the engine quit I'd likely caused an accident perhaps fatal. GMC quoted me $16,000 to repair. Again, this is a known issue at GMC but they refuse to do anything about it. GMC Dealership in Grand Junction performed the analysis and advised me to drive it home to Phoenix. I got 60 miles when the engine quit. Cost me $1,600 to get the truck returned to my GMC Dealer in Phoenix and another $1,600 to get my trailer back home.

Additional Notes:

This is a 2016 GMC 3500 Denali truck with 70,000 miles on it. The Bosch fuel pump threw metal shavings into the fuel system. This is a known issue with GMC trucks with a Bosch CP4 fuel pump for 2011-2016. The engine suddenly quits running leaving the driver without power steering or power brakes. It happened to me when pulling a 14,000-pound 5th-wheel RV. Fortunately, I was on an interstate outside of Grand Junction CO and the road was flat. If I had been in the mountains going downhill and the engine quit I'd likely caused an accident perhaps fatal. GMC quoted me $16,000 to repair. Again, this is a known issue at GMC but they refuse to do anything about it. GMC Dealership in Grand Junction performed the analysis and advised me to drive it home to Phoenix. I got 60 miles when the engine quit. Cost me $1,600 to get the truck returned to my GMC Dealer in Phoenix and another $1,600 to get my trailer back home.

Manufacturer: GMC
Mfg Campaign: 11549427
Notice Date: Oct 11, 2023
Recall Date: Oct 11, 2023
General Motors, Llc
Campaign: 11532754 Other
Jul 17, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I own a 2016 GMC 3500 Diesel that had a serious mechanical breakdown while traveling on the freeway. The truck lost all motive power and needed to coast across 4 freeway lanes. Once towed to a local GMC Dealer, they diagnosed the problem as the Bosch CP4 fuel pump internally came apart while driving. I have to have this vehicle working so I got it repaired at a cost of $16,145. This is a known issue and losing all power while at highway speeds could have caused a serious incident. Please address this issue before someone dies.

Corrective Action:

I own a 2016 GMC 3500 Diesel that had a serious mechanical breakdown while traveling on the freeway. The truck lost all motive power and needed to coast across 4 freeway lanes. Once towed to a local GMC Dealer, they diagnosed the problem as the Bosch CP4 fuel pump internally came apart while driving. I have to have this vehicle working so I got it repaired at a cost of $16,145. This is a known issue and losing all power while at highway speeds could have caused a serious incident. Please address this issue before someone dies.

Additional Notes:

I own a 2016 GMC 3500 Diesel that had a serious mechanical breakdown while traveling on the freeway. The truck lost all motive power and needed to coast across 4 freeway lanes. Once towed to a local GMC Dealer, they diagnosed the problem as the Bosch CP4 fuel pump internally came apart while driving. I have to have this vehicle working so I got it repaired at a cost of $16,145. This is a known issue and losing all power while at highway speeds could have caused a serious incident. Please address this issue before someone dies.

Manufacturer: GMC
Mfg Campaign: 11532754
Notice Date: Jul 17, 2023
Recall Date: Jul 17, 2023
General Motors, Llc
Campaign: 11532754 Other
Jul 17, 2023
Defect Description:

ENGINE

Potential Consequences:

I own a 2016 GMC 3500 Diesel that had a serious mechanical breakdown while traveling on the freeway. The truck lost all motive power and needed to coast across 4 freeway lanes. Once towed to a local GMC Dealer, they diagnosed the problem as the Bosch CP4 fuel pump internally came apart while driving. I have to have this vehicle working so I got it repaired at a cost of $16,145. This is a known issue and losing all power while at highway speeds could have caused a serious incident. Please address this issue before someone dies.

Corrective Action:

I own a 2016 GMC 3500 Diesel that had a serious mechanical breakdown while traveling on the freeway. The truck lost all motive power and needed to coast across 4 freeway lanes. Once towed to a local GMC Dealer, they diagnosed the problem as the Bosch CP4 fuel pump internally came apart while driving. I have to have this vehicle working so I got it repaired at a cost of $16,145. This is a known issue and losing all power while at highway speeds could have caused a serious incident. Please address this issue before someone dies.

Additional Notes:

I own a 2016 GMC 3500 Diesel that had a serious mechanical breakdown while traveling on the freeway. The truck lost all motive power and needed to coast across 4 freeway lanes. Once towed to a local GMC Dealer, they diagnosed the problem as the Bosch CP4 fuel pump internally came apart while driving. I have to have this vehicle working so I got it repaired at a cost of $16,145. This is a known issue and losing all power while at highway speeds could have caused a serious incident. Please address this issue before someone dies.

Manufacturer: GMC
Mfg Campaign: 11532754
Notice Date: Jul 17, 2023
Recall Date: Jul 17, 2023
General Motors, Llc
Campaign: 11520744 Other
May 6, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Vechicle is giving codes of Emissions warning, P0102, P154B and P154D

Corrective Action:

Vechicle is giving codes of Emissions warning, P0102, P154B and P154D

Additional Notes:

Vechicle is giving codes of Emissions warning, P0102, P154B and P154D

Manufacturer: GMC
Mfg Campaign: 11520744
Notice Date: May 6, 2023
Recall Date: May 6, 2023
General Motors, Llc
Campaign: 11450594 Other
Feb 5, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I had the rear defrost running, and began to hear a sizzling/hissing sound in the back seat. After a minute of hearing this noise, I noticed smoke coming from the rear sliding window. I immediately turned off the rear defrost. A few seconds later, I heard a loud pop and the passenger side of my rear window was shattered. I called and spoke with the dealership and explained what had happened. They said they knew exactly what had happened and it is pretty common in these trucks.

Corrective Action:

I had the rear defrost running, and began to hear a sizzling/hissing sound in the back seat. After a minute of hearing this noise, I noticed smoke coming from the rear sliding window. I immediately turned off the rear defrost. A few seconds later, I heard a loud pop and the passenger side of my rear window was shattered. I called and spoke with the dealership and explained what had happened. They said they knew exactly what had happened and it is pretty common in these trucks.

Additional Notes:

I had the rear defrost running, and began to hear a sizzling/hissing sound in the back seat. After a minute of hearing this noise, I noticed smoke coming from the rear sliding window. I immediately turned off the rear defrost. A few seconds later, I heard a loud pop and the passenger side of my rear window was shattered. I called and spoke with the dealership and explained what had happened. They said they knew exactly what had happened and it is pretty common in these trucks.

Manufacturer: GMC
Mfg Campaign: 11450594
Notice Date: Feb 5, 2022
Recall Date: Feb 5, 2022
General Motors, Llc
Campaign: 11440306 Other
Nov 13, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Brake pedal has to be pushed almost all the way to the floor to stop, this recently changed from barely having to apply any pressure to the pedal. Took it to Quebadeaux gmc on 11-10-2021 and they inspected the brakes, said everything was good and that’s normal for the brakes to be that soft. That’s not normal or it would’ve always been like that.

Corrective Action:

Brake pedal has to be pushed almost all the way to the floor to stop, this recently changed from barely having to apply any pressure to the pedal. Took it to Quebadeaux gmc on 11-10-2021 and they inspected the brakes, said everything was good and that’s normal for the brakes to be that soft. That’s not normal or it would’ve always been like that.

Additional Notes:

Brake pedal has to be pushed almost all the way to the floor to stop, this recently changed from barely having to apply any pressure to the pedal. Took it to Quebadeaux gmc on 11-10-2021 and they inspected the brakes, said everything was good and that’s normal for the brakes to be that soft. That’s not normal or it would’ve always been like that.

Manufacturer: GMC
Mfg Campaign: 11440306
Notice Date: Nov 13, 2021
Recall Date: Nov 13, 2021
General Motors, Llc
Campaign: 11416308 Other
May 12, 2021
Defect Description:

STEERING

Potential Consequences:

BACKED IT OUT OF THE GARAGE TO GO SOMEWHERE, GOT ON THE MAIN ROAD AND IT WAS WONDERING WITH A LOT OF PLAY IN THE STEERING WHEEL, NEXT HIT A BUMP IN THE ROAD AND THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I SLOWED TO UNDER 40 MPH, HIT ANOTHER ROAD SEAM AND IT DID THE SAME THING.TOOK IT TO THE MECHANIC, HE DIAGNOSED IT AS A FAILED STEERING BOX. TRUCK ONLY HAS 27,500 MILES ON IT. NEVER SEEN A DIRT ROAD, NOT DRIVEN IN THE WINTER.$1700.00 LATER ITS FIXED. MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND GMC HAS NOT RECALLED THESE TRUCKS FOR THIS PROBLEM THEY KNOW ABOUT. HAS SOURED MY TRUST IN THEIR BRAND.

Corrective Action:

BACKED IT OUT OF THE GARAGE TO GO SOMEWHERE, GOT ON THE MAIN ROAD AND IT WAS WONDERING WITH A LOT OF PLAY IN THE STEERING WHEEL, NEXT HIT A BUMP IN THE ROAD AND THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I SLOWED TO UNDER 40 MPH, HIT ANOTHER ROAD SEAM AND IT DID THE SAME THING.TOOK IT TO THE MECHANIC, HE DIAGNOSED IT AS A FAILED STEERING BOX. TRUCK ONLY HAS 27,500 MILES ON IT. NEVER SEEN A DIRT ROAD, NOT DRIVEN IN THE WINTER.$1700.00 LATER ITS FIXED. MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND GMC HAS NOT RECALLED THESE TRUCKS FOR THIS PROBLEM THEY KNOW ABOUT. HAS SOURED MY TRUST IN THEIR BRAND.

Additional Notes:

BACKED IT OUT OF THE GARAGE TO GO SOMEWHERE, GOT ON THE MAIN ROAD AND IT WAS WONDERING WITH A LOT OF PLAY IN THE STEERING WHEEL, NEXT HIT A BUMP IN THE ROAD AND THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I SLOWED TO UNDER 40 MPH, HIT ANOTHER ROAD SEAM AND IT DID THE SAME THING.TOOK IT TO THE MECHANIC, HE DIAGNOSED IT AS A FAILED STEERING BOX. TRUCK ONLY HAS 27,500 MILES ON IT. NEVER SEEN A DIRT ROAD, NOT DRIVEN IN THE WINTER.$1700.00 LATER ITS FIXED. MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND GMC HAS NOT RECALLED THESE TRUCKS FOR THIS PROBLEM THEY KNOW ABOUT. HAS SOURED MY TRUST IN THEIR BRAND.

Manufacturer: GMC
Mfg Campaign: 11416308
Notice Date: May 12, 2021
Recall Date: May 12, 2021
General Motors, Llc
Campaign: 11387014 Other
Jan 7, 2021
Defect Description:

STEERING

Potential Consequences:

EXCESSIVE PLAY IN STEERING WHEEL 2 TO 3" VERY UNSAFE, AT ALL TIMES WHEN DRIVING. GM IS AWARE OF PROBLEM BUT NOT DOING ANYTHING ABOUT A SERIOUS SAFETY ISSUE. SERVICE BULLETIN PIT5501D. SOMETHING NEEDS TO BE DONE.

Corrective Action:

EXCESSIVE PLAY IN STEERING WHEEL 2 TO 3" VERY UNSAFE, AT ALL TIMES WHEN DRIVING. GM IS AWARE OF PROBLEM BUT NOT DOING ANYTHING ABOUT A SERIOUS SAFETY ISSUE. SERVICE BULLETIN PIT5501D. SOMETHING NEEDS TO BE DONE.

Additional Notes:

EXCESSIVE PLAY IN STEERING WHEEL 2 TO 3" VERY UNSAFE, AT ALL TIMES WHEN DRIVING. GM IS AWARE OF PROBLEM BUT NOT DOING ANYTHING ABOUT A SERIOUS SAFETY ISSUE. SERVICE BULLETIN PIT5501D. SOMETHING NEEDS TO BE DONE.

Manufacturer: GMC
Mfg Campaign: 11387014
Notice Date: Jan 7, 2021
Recall Date: Jan 7, 2021
General Motors, Llc
Campaign: 11360079 Other
Sep 20, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE BRAKE BOOSTER CILYNDER HAVE A BAD LEAKING IT WAS PARKED WHEN I SAW THIS HAPPEN

Corrective Action:

THE BRAKE BOOSTER CILYNDER HAVE A BAD LEAKING IT WAS PARKED WHEN I SAW THIS HAPPEN

Additional Notes:

THE BRAKE BOOSTER CILYNDER HAVE A BAD LEAKING IT WAS PARKED WHEN I SAW THIS HAPPEN

Manufacturer: GMC
Mfg Campaign: 11360079
Notice Date: Sep 20, 2020
Recall Date: Sep 20, 2020
General Motors, Llc
Campaign: 11299215 Other
Jan 14, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Manufacturer: GMC
Mfg Campaign: 11299215
Notice Date: Jan 14, 2020
Recall Date: Jan 14, 2020
General Motors, Llc
Campaign: 11299215 Other
Jan 14, 2020
Defect Description:

SUSPENSION

Potential Consequences:

TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Manufacturer: GMC
Mfg Campaign: 11299215
Notice Date: Jan 14, 2020
Recall Date: Jan 14, 2020

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