Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
Consumer Complaints
32 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My truck was a gmc 2500 2022 brand new I got this truck 0 miles And somebody hit me very bad my truck was total damage and you can imagine and airbags never deployed so even the va states police was saying why the airbags no deployed
Corrective Action:
My truck was a gmc 2500 2022 brand new I got this truck 0 miles And somebody hit me very bad my truck was total damage and you can imagine and airbags never deployed so even the va states police was saying why the airbags no deployed
Additional Notes:
My truck was a gmc 2500 2022 brand new I got this truck 0 miles And somebody hit me very bad my truck was total damage and you can imagine and airbags never deployed so even the va states police was saying why the airbags no deployed
Mfg Campaign: 11521843
Recall Date: May 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine failed. The 2022 GMC Denali had 12,000 miles on it. This was a brand new truck. We were driving home at night the engine began to make noise and then cut off in the middle of the road. We had to get the car towed. The truck was left on the side of the road on a very busy highway. The dealer confirmed the engine failed and found metal shavings in the engine. The dealer has recommended a new engine from the GMC Manufacturer. The manufacturer has not yet responded to the dealerships request. The engine light did come on prior to the engine shutting off.
Corrective Action:
The engine failed. The 2022 GMC Denali had 12,000 miles on it. This was a brand new truck. We were driving home at night the engine began to make noise and then cut off in the middle of the road. We had to get the car towed. The truck was left on the side of the road on a very busy highway. The dealer confirmed the engine failed and found metal shavings in the engine. The dealer has recommended a new engine from the GMC Manufacturer. The manufacturer has not yet responded to the dealerships request. The engine light did come on prior to the engine shutting off.
Additional Notes:
The engine failed. The 2022 GMC Denali had 12,000 miles on it. This was a brand new truck. We were driving home at night the engine began to make noise and then cut off in the middle of the road. We had to get the car towed. The truck was left on the side of the road on a very busy highway. The dealer confirmed the engine failed and found metal shavings in the engine. The dealer has recommended a new engine from the GMC Manufacturer. The manufacturer has not yet responded to the dealerships request. The engine light did come on prior to the engine shutting off.
Mfg Campaign: 11514529
Recall Date: Mar 30, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlight was flickering. For a week before it burnt out completely. A flickering headlight causes a distraction to other drivers. Not to mention a LED light shouldn’t burn out in one year.
Corrective Action:
The headlight was flickering. For a week before it burnt out completely. A flickering headlight causes a distraction to other drivers. Not to mention a LED light shouldn’t burn out in one year.
Additional Notes:
The headlight was flickering. For a week before it burnt out completely. A flickering headlight causes a distraction to other drivers. Not to mention a LED light shouldn’t burn out in one year.
Mfg Campaign: 11510472
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The high beams quite working
Corrective Action:
The high beams quite working
Additional Notes:
The high beams quite working
Mfg Campaign: 11510477
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The high beams quite working
Corrective Action:
The high beams quite working
Additional Notes:
The high beams quite working
Mfg Campaign: 11510477
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The high beams quite working
Corrective Action:
The high beams quite working
Additional Notes:
The high beams quite working
Mfg Campaign: 11510477
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact's brother owns a 2022 GMC Sierra 2500. The contact stated that while her brother was driving 30 MPH in cold weather, he activated the heat and the moon roof exploded. The contact's brother opened the moon roof cover, and glass entered the cabin of the vehicle, falling on his arms. The contact's brother did not sustain any injuries. The contact stated that there was no impact to the moon roof that could have caused the moon roof to explode. The vehicle was taken to the dealer, where it was diagnosed that there had been an impact on the moon roof, causing the moon roof to explode. The dealer replaced the moon roof. The manufacturer was made aware of the failure and advised the contact to file an insurance claim for the failure. The issue was currently in arbitration. The failure mileage was approximately 6,931.
Corrective Action:
The contact's brother owns a 2022 GMC Sierra 2500. The contact stated that while her brother was driving 30 MPH in cold weather, he activated the heat and the moon roof exploded. The contact's brother opened the moon roof cover, and glass entered the cabin of the vehicle, falling on his arms. The contact's brother did not sustain any injuries. The contact stated that there was no impact to the moon roof that could have caused the moon roof to explode. The vehicle was taken to the dealer, where it was diagnosed that there had been an impact on the moon roof, causing the moon roof to explode. The dealer replaced the moon roof. The manufacturer was made aware of the failure and advised the contact to file an insurance claim for the failure. The issue was currently in arbitration. The failure mileage was approximately 6,931.
Additional Notes:
The contact's brother owns a 2022 GMC Sierra 2500. The contact stated that while her brother was driving 30 MPH in cold weather, he activated the heat and the moon roof exploded. The contact's brother opened the moon roof cover, and glass entered the cabin of the vehicle, falling on his arms. The contact's brother did not sustain any injuries. The contact stated that there was no impact to the moon roof that could have caused the moon roof to explode. The vehicle was taken to the dealer, where it was diagnosed that there had been an impact on the moon roof, causing the moon roof to explode. The dealer replaced the moon roof. The manufacturer was made aware of the failure and advised the contact to file an insurance claim for the failure. The issue was currently in arbitration. The failure mileage was approximately 6,931.
Mfg Campaign: 11506254
Recall Date: Feb 8, 2023
General Motors, Llc
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2022 GMC Sierra 2500. The contact stated that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2022 GMC Sierra 2500. The contact stated that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2022 GMC Sierra 2500. The contact stated that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 500.
Mfg Campaign: 11496629
Recall Date: Dec 8, 2022
General Motors, Llc
Defect Description:
COMMUNICATION
Potential Consequences:
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Mfg Campaign: 11494755
Recall Date: Nov 23, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:ALARM
Potential Consequences:
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 2500. The contact stated that two days after he purchased the vehicle, he noticed that there was no back-up communication alarm on the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and the contact was offered a trade-in or buy back for equal cost of the vehicle but declined. The failure mileage was approximately 12,000.
Mfg Campaign: 11494755
Recall Date: Nov 23, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brand new vehicle and keeps draining batteries. Can hear the starter engage but won’t turn the engine. Has happened twice.
Corrective Action:
Brand new vehicle and keeps draining batteries. Can hear the starter engage but won’t turn the engine. Has happened twice.
Additional Notes:
Brand new vehicle and keeps draining batteries. Can hear the starter engage but won’t turn the engine. Has happened twice.
Mfg Campaign: 11478843
Recall Date: Aug 11, 2022
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 GMC Sierra 2500. The contact stated he entered the parked vehicle and closed the driver’s side door and heard an abnormal noise and became aware that the rear windshield was shattered. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 1,385.
Corrective Action:
The contact owns a 2022 GMC Sierra 2500. The contact stated he entered the parked vehicle and closed the driver’s side door and heard an abnormal noise and became aware that the rear windshield was shattered. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 1,385.
Additional Notes:
The contact owns a 2022 GMC Sierra 2500. The contact stated he entered the parked vehicle and closed the driver’s side door and heard an abnormal noise and became aware that the rear windshield was shattered. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 1,385.
Mfg Campaign: 11471373
Recall Date: Jun 28, 2022
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