Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329780
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
Consumer Complaints
48 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Corrective Action:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Additional Notes:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Mfg Campaign: 11478289
Recall Date: Aug 8, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
when driving down the rode the center hood scoop blew off 0
Corrective Action:
when driving down the rode the center hood scoop blew off 0
Additional Notes:
when driving down the rode the center hood scoop blew off 0
Mfg Campaign: 11477615
Recall Date: Aug 4, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Diesel Exhaust Fluid tank, high pressure
Corrective Action:
Diesel Exhaust Fluid tank, high pressure
Additional Notes:
Diesel Exhaust Fluid tank, high pressure
Mfg Campaign: 11464852
Recall Date: May 16, 2022
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
LT245/75R17 I bought these tires on Walmart. com June 2021 and had Walmart install with road hazard and lifetime balance, I returned to Walmart in April 2022 and was told I had a defective tire, that it was coming apart, I can see the fibers around the issue area and soft spongy for approximately 14 inches sounds like glue not sticking when I push around the bead area, Walmart told me it was a manufacturer defective tire and they included that on the work order and also told me to take tire and contact manufacturer which I did, I have spoken and also emailed with a Michael Dorr with Unicorn Tire. without any positive results only denied a claim. this tire needs to be Inspected and I want a new one, this for sure is defective.
Corrective Action:
LT245/75R17 I bought these tires on Walmart. com June 2021 and had Walmart install with road hazard and lifetime balance, I returned to Walmart in April 2022 and was told I had a defective tire, that it was coming apart, I can see the fibers around the issue area and soft spongy for approximately 14 inches sounds like glue not sticking when I push around the bead area, Walmart told me it was a manufacturer defective tire and they included that on the work order and also told me to take tire and contact manufacturer which I did, I have spoken and also emailed with a Michael Dorr with Unicorn Tire. without any positive results only denied a claim. this tire needs to be Inspected and I want a new one, this for sure is defective.
Additional Notes:
LT245/75R17 I bought these tires on Walmart. com June 2021 and had Walmart install with road hazard and lifetime balance, I returned to Walmart in April 2022 and was told I had a defective tire, that it was coming apart, I can see the fibers around the issue area and soft spongy for approximately 14 inches sounds like glue not sticking when I push around the bead area, Walmart told me it was a manufacturer defective tire and they included that on the work order and also told me to take tire and contact manufacturer which I did, I have spoken and also emailed with a Michael Dorr with Unicorn Tire. without any positive results only denied a claim. this tire needs to be Inspected and I want a new one, this for sure is defective.
Mfg Campaign: 11462517
Recall Date: Apr 27, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pads have excessive squealing. Squealing implies incorrect pressure to rotor to stop the vehicle, which highly concerns me as an operator. According to the dealer where I reported the issue, there is a technical bulletin that approves replacement of the brake pads for free if reported in first 7500 miles. My truck exceeded that mileage when I noticed the squealing. If this was a recall for the defective brakes, the dealer would cover the costs to repair, but not for a technical bulletin according to the service department, and confirmed by GMC. I now have to pay $1500 to replace brakes on a new truck with 15000 miles on it, or risk my safety. I believe this should be a recall and appreciate any assistance in this matter.
Corrective Action:
Brake pads have excessive squealing. Squealing implies incorrect pressure to rotor to stop the vehicle, which highly concerns me as an operator. According to the dealer where I reported the issue, there is a technical bulletin that approves replacement of the brake pads for free if reported in first 7500 miles. My truck exceeded that mileage when I noticed the squealing. If this was a recall for the defective brakes, the dealer would cover the costs to repair, but not for a technical bulletin according to the service department, and confirmed by GMC. I now have to pay $1500 to replace brakes on a new truck with 15000 miles on it, or risk my safety. I believe this should be a recall and appreciate any assistance in this matter.
Additional Notes:
Brake pads have excessive squealing. Squealing implies incorrect pressure to rotor to stop the vehicle, which highly concerns me as an operator. According to the dealer where I reported the issue, there is a technical bulletin that approves replacement of the brake pads for free if reported in first 7500 miles. My truck exceeded that mileage when I noticed the squealing. If this was a recall for the defective brakes, the dealer would cover the costs to repair, but not for a technical bulletin according to the service department, and confirmed by GMC. I now have to pay $1500 to replace brakes on a new truck with 15000 miles on it, or risk my safety. I believe this should be a recall and appreciate any assistance in this matter.
Mfg Campaign: 11441628
Recall Date: Nov 24, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE TRUCK IS PARKED AT DEALERSHIP
Corrective Action:
THE TRUCK IS PARKED AT DEALERSHIP
Additional Notes:
THE TRUCK IS PARKED AT DEALERSHIP
Mfg Campaign: 11398288
Recall Date: Feb 28, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
THE TRUCK IS PARKED AT DEALERSHIP
Corrective Action:
THE TRUCK IS PARKED AT DEALERSHIP
Additional Notes:
THE TRUCK IS PARKED AT DEALERSHIP
Mfg Campaign: 11398288
Recall Date: Feb 28, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THE TRUCK IS PARKED AT DEALERSHIP
Corrective Action:
THE TRUCK IS PARKED AT DEALERSHIP
Additional Notes:
THE TRUCK IS PARKED AT DEALERSHIP
Mfg Campaign: 11398288
Recall Date: Feb 28, 2021
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