Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329780
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
Consumer Complaints
48 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Smog system check and Engan warning light keeps come on.
Corrective Action:
Smog system check and Engan warning light keeps come on.
Additional Notes:
Smog system check and Engan warning light keeps come on.
Mfg Campaign: 11608733
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Smog system check and Engan warning light keeps come on.
Corrective Action:
Smog system check and Engan warning light keeps come on.
Additional Notes:
Smog system check and Engan warning light keeps come on.
Mfg Campaign: 11608733
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Smog system check and Engan warning light keeps come on.
Corrective Action:
Smog system check and Engan warning light keeps come on.
Additional Notes:
Smog system check and Engan warning light keeps come on.
Mfg Campaign: 11608733
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2021 GMC Sierra 2500. The contact stated while driving approximately 25–35 MPH, the tailgate unlatched and opened unexpectedly. The contact stated that while the vehicle was parked, the tailgate opened independently. The contact stated that the tailgate down message was displayed after the failure. The vehicle was taken to an independent mechanic at a body shop, who determined that the failure was due to the touchpad. The vehicle was repaired. The vehicle was taken to a body shop, where it was replaced. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 GMC Sierra 2500. The contact stated while driving approximately 25–35 MPH, the tailgate unlatched and opened unexpectedly. The contact stated that while the vehicle was parked, the tailgate opened independently. The contact stated that the tailgate down message was displayed after the failure. The vehicle was taken to an independent mechanic at a body shop, who determined that the failure was due to the touchpad. The vehicle was repaired. The vehicle was taken to a body shop, where it was replaced. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 GMC Sierra 2500. The contact stated while driving approximately 25–35 MPH, the tailgate unlatched and opened unexpectedly. The contact stated that while the vehicle was parked, the tailgate opened independently. The contact stated that the tailgate down message was displayed after the failure. The vehicle was taken to an independent mechanic at a body shop, who determined that the failure was due to the touchpad. The vehicle was repaired. The vehicle was taken to a body shop, where it was replaced. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. Parts distribution disconnect.
Mfg Campaign: 11602713
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
3 year old truck. The left headlight enclosure gained water and caused the whole headlight system to have issues. Water caused the Headlights to Flash high beams (both), turn off and blinkers not to work. This defect the whole side that is effective. This can cause other drivers or the owner to have an accident. 6 months later, Now the right side headlight is doing the same. I’m out of warranty with only 40k miles. The seal is not strong enough to keep water out the enclosure. This can also cause the whole light system to shut down while driving. Very dangerous especially at night.
Corrective Action:
3 year old truck. The left headlight enclosure gained water and caused the whole headlight system to have issues. Water caused the Headlights to Flash high beams (both), turn off and blinkers not to work. This defect the whole side that is effective. This can cause other drivers or the owner to have an accident. 6 months later, Now the right side headlight is doing the same. I’m out of warranty with only 40k miles. The seal is not strong enough to keep water out the enclosure. This can also cause the whole light system to shut down while driving. Very dangerous especially at night.
Additional Notes:
3 year old truck. The left headlight enclosure gained water and caused the whole headlight system to have issues. Water caused the Headlights to Flash high beams (both), turn off and blinkers not to work. This defect the whole side that is effective. This can cause other drivers or the owner to have an accident. 6 months later, Now the right side headlight is doing the same. I’m out of warranty with only 40k miles. The seal is not strong enough to keep water out the enclosure. This can also cause the whole light system to shut down while driving. Very dangerous especially at night.
Mfg Campaign: 11583160
Recall Date: Apr 15, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My tailgate unexpectedly open as I was driving down the road. (2021 GMC 2500 Denali Sierra) This was the second time this has happened and lost things driving down the road. (3 propane tanks and a small grill the first and then an air compressor the second time) Both times it happened I opened and closed the tailgate with the vehicle running. Both times I was unaware of tailgate opening and did not notice until I got home. The first time it happened I thought it was operator error but after this weekend, I looked into this and see there was a recall on it this month. I still felt it was necessary to report incidents.
Corrective Action:
My tailgate unexpectedly open as I was driving down the road. (2021 GMC 2500 Denali Sierra) This was the second time this has happened and lost things driving down the road. (3 propane tanks and a small grill the first and then an air compressor the second time) Both times it happened I opened and closed the tailgate with the vehicle running. Both times I was unaware of tailgate opening and did not notice until I got home. The first time it happened I thought it was operator error but after this weekend, I looked into this and see there was a recall on it this month. I still felt it was necessary to report incidents.
Additional Notes:
My tailgate unexpectedly open as I was driving down the road. (2021 GMC 2500 Denali Sierra) This was the second time this has happened and lost things driving down the road. (3 propane tanks and a small grill the first and then an air compressor the second time) Both times it happened I opened and closed the tailgate with the vehicle running. Both times I was unaware of tailgate opening and did not notice until I got home. The first time it happened I thought it was operator error but after this weekend, I looked into this and see there was a recall on it this month. I still felt it was necessary to report incidents.
Mfg Campaign: 11579498
Recall Date: Mar 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The harness that hooks to bumper plug for trailer lighting is not completely water tight. Allows water in and creates buildup that weakens the connection as well as allows the plug wire connection to snap out and push out from the pin. Further inspection it was causing a short in the system. I attempted to clean and put some-electric grease on the plug to help clean it but then relaized 3 pins were broken and pushed back.
Corrective Action:
The harness that hooks to bumper plug for trailer lighting is not completely water tight. Allows water in and creates buildup that weakens the connection as well as allows the plug wire connection to snap out and push out from the pin. Further inspection it was causing a short in the system. I attempted to clean and put some-electric grease on the plug to help clean it but then relaized 3 pins were broken and pushed back.
Additional Notes:
The harness that hooks to bumper plug for trailer lighting is not completely water tight. Allows water in and creates buildup that weakens the connection as well as allows the plug wire connection to snap out and push out from the pin. Further inspection it was causing a short in the system. I attempted to clean and put some-electric grease on the plug to help clean it but then relaized 3 pins were broken and pushed back.
Mfg Campaign: 11576141
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 2500. The contact stated that the vehicle was equipped with an engine block heater that he plugged into the vehicle when the weather was below 32 degrees to start the vehicle. The contact stated that he noticed that the engine block heater was causing the GFCI outlet in his residence, to experience an electrical short circuit. The dealer was notified of the failure and informed the contact that it was a known failure. An appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V328000 (Engine) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 2500. The contact stated that the vehicle was equipped with an engine block heater that he plugged into the vehicle when the weather was below 32 degrees to start the vehicle. The contact stated that he noticed that the engine block heater was causing the GFCI outlet in his residence, to experience an electrical short circuit. The dealer was notified of the failure and informed the contact that it was a known failure. An appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V328000 (Engine) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 2500. The contact stated that the vehicle was equipped with an engine block heater that he plugged into the vehicle when the weather was below 32 degrees to start the vehicle. The contact stated that he noticed that the engine block heater was causing the GFCI outlet in his residence, to experience an electrical short circuit. The dealer was notified of the failure and informed the contact that it was a known failure. An appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V328000 (Engine) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 55,000.
Mfg Campaign: 11574476
Recall Date: Feb 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the entire dash cluster (speed,rpm etc) turns off entirely, reloads as if truck is just starting with all lights coming off and on, needles cycling max/min. Unable to recreate on command, multiple others reported same issue with no cause/cure listed.
Corrective Action:
While driving the entire dash cluster (speed,rpm etc) turns off entirely, reloads as if truck is just starting with all lights coming off and on, needles cycling max/min. Unable to recreate on command, multiple others reported same issue with no cause/cure listed.
Additional Notes:
While driving the entire dash cluster (speed,rpm etc) turns off entirely, reloads as if truck is just starting with all lights coming off and on, needles cycling max/min. Unable to recreate on command, multiple others reported same issue with no cause/cure listed.
Mfg Campaign: 11570651
Recall Date: Feb 7, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.
Corrective Action:
The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.
Additional Notes:
The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.
Mfg Campaign: 11568867
Recall Date: Jan 30, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.
Corrective Action:
The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.
Additional Notes:
The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.
Mfg Campaign: 11568867
Recall Date: Jan 30, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The driver side headlamp stopped working, Condensate buildup may be a contributing factor. No accident and vehicle is meticulously maintained. No reason for lamp seals to be damaged or wear. Barely three years old and requires a replacement at $1400 for the part and another $1000 in labor. Outside of 36000 mile warranty.
Corrective Action:
The driver side headlamp stopped working, Condensate buildup may be a contributing factor. No accident and vehicle is meticulously maintained. No reason for lamp seals to be damaged or wear. Barely three years old and requires a replacement at $1400 for the part and another $1000 in labor. Outside of 36000 mile warranty.
Additional Notes:
The driver side headlamp stopped working, Condensate buildup may be a contributing factor. No accident and vehicle is meticulously maintained. No reason for lamp seals to be damaged or wear. Barely three years old and requires a replacement at $1400 for the part and another $1000 in labor. Outside of 36000 mile warranty.
Mfg Campaign: 11559776
Recall Date: Dec 12, 2023
General Motors, Llc
Defect Description:
PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
Potential Consequences:
The contact owns a 2021 GMC Sierra 2500. The contact stated that on several occasions while in park(P) with the parking brake engaged, the parking brake warning light was illuminated. The contact also stated that the parking brake would not disengage until the vehicle was shifted into reverse(R). The contact stated that he observed a loud banging sound coming from the rear of the vehicle when the parking brake was finally disengaged. The vehicle was taken to a dealer where it was diagnosed that the driver’s side rear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,248.
Corrective Action:
The contact owns a 2021 GMC Sierra 2500. The contact stated that on several occasions while in park(P) with the parking brake engaged, the parking brake warning light was illuminated. The contact also stated that the parking brake would not disengage until the vehicle was shifted into reverse(R). The contact stated that he observed a loud banging sound coming from the rear of the vehicle when the parking brake was finally disengaged. The vehicle was taken to a dealer where it was diagnosed that the driver’s side rear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,248.
Additional Notes:
The contact owns a 2021 GMC Sierra 2500. The contact stated that on several occasions while in park(P) with the parking brake engaged, the parking brake warning light was illuminated. The contact also stated that the parking brake would not disengage until the vehicle was shifted into reverse(R). The contact stated that he observed a loud banging sound coming from the rear of the vehicle when the parking brake was finally disengaged. The vehicle was taken to a dealer where it was diagnosed that the driver’s side rear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,248.
Mfg Campaign: 11557590
Recall Date: Nov 30, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Passenger headlight light fills up with moisture resulting in the HID module filling up with water and shorting out. The high beam starts flashing when you try to use your turn signal and eventually the headlights completely stop working. Is a known problem, but GM won’t do anything to help if you’re outside of the 3year/36,000 mile warranty. Currently unable to get a new headlight because of the on going strike.
Corrective Action:
Passenger headlight light fills up with moisture resulting in the HID module filling up with water and shorting out. The high beam starts flashing when you try to use your turn signal and eventually the headlights completely stop working. Is a known problem, but GM won’t do anything to help if you’re outside of the 3year/36,000 mile warranty. Currently unable to get a new headlight because of the on going strike.
Additional Notes:
Passenger headlight light fills up with moisture resulting in the HID module filling up with water and shorting out. The high beam starts flashing when you try to use your turn signal and eventually the headlights completely stop working. Is a known problem, but GM won’t do anything to help if you’re outside of the 3year/36,000 mile warranty. Currently unable to get a new headlight because of the on going strike.
Mfg Campaign: 11548799
Recall Date: Oct 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The owns a 2021 GMC Sierra 2500. The contact stated while driving 70 MPH, the RPM revved up to 6,000 RPM. Additionally, the vehicle lost motive power. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 47,000. The VIN was not available.
Corrective Action:
The owns a 2021 GMC Sierra 2500. The contact stated while driving 70 MPH, the RPM revved up to 6,000 RPM. Additionally, the vehicle lost motive power. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 47,000. The VIN was not available.
Additional Notes:
The owns a 2021 GMC Sierra 2500. The contact stated while driving 70 MPH, the RPM revved up to 6,000 RPM. Additionally, the vehicle lost motive power. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 47,000. The VIN was not available.
Mfg Campaign: 11526772
Recall Date: Jun 13, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 GMC Sierra 2500. The contact stated while approaching a stop sign and depressing the brake pedal, the brakes were squeaking. The vehicle was taken to the dealer and the contact was informed that the brake pads needed to be replaced. The brakes on the vehicle were replaced but the failure reoccurred. The vehicle was taken to another dealer and the caliper on the front driver’s side was replaced and the failure reoccurred. The vehicle was taken to another dealer who was aware of the issue however, there was no recall for the failure. The manufacturer was not contacted. The failure mileage was 800.
Corrective Action:
The contact owns a 2021 GMC Sierra 2500. The contact stated while approaching a stop sign and depressing the brake pedal, the brakes were squeaking. The vehicle was taken to the dealer and the contact was informed that the brake pads needed to be replaced. The brakes on the vehicle were replaced but the failure reoccurred. The vehicle was taken to another dealer and the caliper on the front driver’s side was replaced and the failure reoccurred. The vehicle was taken to another dealer who was aware of the issue however, there was no recall for the failure. The manufacturer was not contacted. The failure mileage was 800.
Additional Notes:
The contact owns a 2021 GMC Sierra 2500. The contact stated while approaching a stop sign and depressing the brake pedal, the brakes were squeaking. The vehicle was taken to the dealer and the contact was informed that the brake pads needed to be replaced. The brakes on the vehicle were replaced but the failure reoccurred. The vehicle was taken to another dealer and the caliper on the front driver’s side was replaced and the failure reoccurred. The vehicle was taken to another dealer who was aware of the issue however, there was no recall for the failure. The manufacturer was not contacted. The failure mileage was 800.
Mfg Campaign: 11491956
Recall Date: Nov 2, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The “Service Safety Restraint” alarm goes off continually on my 2021 GMC Sierra 2500HD AT4. The warranty is no longer valid as at the time of occurrence I was at 34,500 miles and when I took it in the warranty had expired due to exceeding 36,000 miles. Extended warranties were not purchased and this began approximately 8-9 months after purchase. The code given is “b0014 Driver Seat Side Air Bag Deployment Loop” with a description of high resistance in wiring or wiring harness. After much research I have found that many GMC 2021 vehicles and previous models have had this exact same issue. No dealership as of yet has offered to help or understand that this defect was of their own flawed design. The issue that I am having is exactly the same as other models such as the 2021 Yukon, Sierra 1500, Suburban and others. This is a safety issue and only want GMC to account for their flaw. I do not believe I should have to pay for a design flaw or equipment malfunction that is well known amongst GMC vehicles. I am asking the NHTSA to help me in this matter and the many others who are having the same issue and for the manufacturer to be accountable for their own flaw.
Corrective Action:
The “Service Safety Restraint” alarm goes off continually on my 2021 GMC Sierra 2500HD AT4. The warranty is no longer valid as at the time of occurrence I was at 34,500 miles and when I took it in the warranty had expired due to exceeding 36,000 miles. Extended warranties were not purchased and this began approximately 8-9 months after purchase. The code given is “b0014 Driver Seat Side Air Bag Deployment Loop” with a description of high resistance in wiring or wiring harness. After much research I have found that many GMC 2021 vehicles and previous models have had this exact same issue. No dealership as of yet has offered to help or understand that this defect was of their own flawed design. The issue that I am having is exactly the same as other models such as the 2021 Yukon, Sierra 1500, Suburban and others. This is a safety issue and only want GMC to account for their flaw. I do not believe I should have to pay for a design flaw or equipment malfunction that is well known amongst GMC vehicles. I am asking the NHTSA to help me in this matter and the many others who are having the same issue and for the manufacturer to be accountable for their own flaw.
Additional Notes:
The “Service Safety Restraint” alarm goes off continually on my 2021 GMC Sierra 2500HD AT4. The warranty is no longer valid as at the time of occurrence I was at 34,500 miles and when I took it in the warranty had expired due to exceeding 36,000 miles. Extended warranties were not purchased and this began approximately 8-9 months after purchase. The code given is “b0014 Driver Seat Side Air Bag Deployment Loop” with a description of high resistance in wiring or wiring harness. After much research I have found that many GMC 2021 vehicles and previous models have had this exact same issue. No dealership as of yet has offered to help or understand that this defect was of their own flawed design. The issue that I am having is exactly the same as other models such as the 2021 Yukon, Sierra 1500, Suburban and others. This is a safety issue and only want GMC to account for their flaw. I do not believe I should have to pay for a design flaw or equipment malfunction that is well known amongst GMC vehicles. I am asking the NHTSA to help me in this matter and the many others who are having the same issue and for the manufacturer to be accountable for their own flaw.
Mfg Campaign: 11478489
Recall Date: Aug 9, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The “Service Safety Restraint” alarm goes off continually on my 2021 GMC Sierra 2500HD AT4. The warranty is no longer valid as at the time of occurrence I was at 34,500 miles and when I took it in the warranty had expired due to exceeding 36,000 miles. Extended warranties were not purchased and this began approximately 8-9 months after purchase. The code given is “b0014 Driver Seat Side Air Bag Deployment Loop” with a description of high resistance in wiring or wiring harness. After much research I have found that many GMC 2021 vehicles and previous models have had this exact same issue. No dealership as of yet has offered to help or understand that this defect was of their own flawed design. The issue that I am having is exactly the same as other models such as the 2021 Yukon, Sierra 1500, Suburban and others. This is a safety issue and only want GMC to account for their flaw. I do not believe I should have to pay for a design flaw or equipment malfunction that is well known amongst GMC vehicles. I am asking the NHTSA to help me in this matter and the many others who are having the same issue and for the manufacturer to be accountable for their own flaw.
Corrective Action:
The “Service Safety Restraint” alarm goes off continually on my 2021 GMC Sierra 2500HD AT4. The warranty is no longer valid as at the time of occurrence I was at 34,500 miles and when I took it in the warranty had expired due to exceeding 36,000 miles. Extended warranties were not purchased and this began approximately 8-9 months after purchase. The code given is “b0014 Driver Seat Side Air Bag Deployment Loop” with a description of high resistance in wiring or wiring harness. After much research I have found that many GMC 2021 vehicles and previous models have had this exact same issue. No dealership as of yet has offered to help or understand that this defect was of their own flawed design. The issue that I am having is exactly the same as other models such as the 2021 Yukon, Sierra 1500, Suburban and others. This is a safety issue and only want GMC to account for their flaw. I do not believe I should have to pay for a design flaw or equipment malfunction that is well known amongst GMC vehicles. I am asking the NHTSA to help me in this matter and the many others who are having the same issue and for the manufacturer to be accountable for their own flaw.
Additional Notes:
The “Service Safety Restraint” alarm goes off continually on my 2021 GMC Sierra 2500HD AT4. The warranty is no longer valid as at the time of occurrence I was at 34,500 miles and when I took it in the warranty had expired due to exceeding 36,000 miles. Extended warranties were not purchased and this began approximately 8-9 months after purchase. The code given is “b0014 Driver Seat Side Air Bag Deployment Loop” with a description of high resistance in wiring or wiring harness. After much research I have found that many GMC 2021 vehicles and previous models have had this exact same issue. No dealership as of yet has offered to help or understand that this defect was of their own flawed design. The issue that I am having is exactly the same as other models such as the 2021 Yukon, Sierra 1500, Suburban and others. This is a safety issue and only want GMC to account for their flaw. I do not believe I should have to pay for a design flaw or equipment malfunction that is well known amongst GMC vehicles. I am asking the NHTSA to help me in this matter and the many others who are having the same issue and for the manufacturer to be accountable for their own flaw.
Mfg Campaign: 11478489
Recall Date: Aug 9, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Corrective Action:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Additional Notes:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Mfg Campaign: 11478289
Recall Date: Aug 8, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Corrective Action:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Additional Notes:
Hit in the driver side tire, air bags didn’t release. Truck then went up in flames.
Mfg Campaign: 11478289
Recall Date: Aug 8, 2022
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