Complaints & Recalls
Consumer Complaints
32 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING ON A PA ROAD AT ABOUT 30 MPH. MY CAR STOPPED IMMEDIATELY AND I HEARD THE MOTOR REV. THE CAR THEN SLAMMED INTO A STOP.
Corrective Action:
I WAS DRIVING ON A PA ROAD AT ABOUT 30 MPH. MY CAR STOPPED IMMEDIATELY AND I HEARD THE MOTOR REV. THE CAR THEN SLAMMED INTO A STOP.
Additional Notes:
I WAS DRIVING ON A PA ROAD AT ABOUT 30 MPH. MY CAR STOPPED IMMEDIATELY AND I HEARD THE MOTOR REV. THE CAR THEN SLAMMED INTO A STOP.
Mfg Campaign: 11658783
Recall Date: May 4, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Corrective Action:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Additional Notes:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Mfg Campaign: 11656822
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Corrective Action:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Additional Notes:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Mfg Campaign: 11656822
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Corrective Action:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Additional Notes:
2025 GMC Sierra 1500 shifted from Park to Drive uncommanded, accelerated uphill, and crashed while idling, keyfob outside of vehicle, March 2025. ESIS couldn't replicate and falsely claimed I didn't put it in Drive, despite photos and no one inside.
Mfg Campaign: 11656822
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Purchased the vehicle 300 miles away. Flew out, picked up the truck and drove it home. Got back Saturday night. Woke up Sunday morning to review the features, etc. Noticed a major oil leak. Called the dealership I purchased it from. They told me to take it to a (local) dealership. I took it to my local dealership. They looked at the vehicle. Initially they thought it was a faulty valve cover gasket. They ordered the parts. When they actually started taking the vehicle apart, the issue was not the valve gasket but the crack in the valve cover itself. They replaced the valve cover. It went to the dealer on date 03/03/2025 and they gave he vehicle back to me on 03/21/2025. They said this crack had to of happened on the production line but before it got delivered to the initial dealership.
Corrective Action:
Purchased the vehicle 300 miles away. Flew out, picked up the truck and drove it home. Got back Saturday night. Woke up Sunday morning to review the features, etc. Noticed a major oil leak. Called the dealership I purchased it from. They told me to take it to a (local) dealership. I took it to my local dealership. They looked at the vehicle. Initially they thought it was a faulty valve cover gasket. They ordered the parts. When they actually started taking the vehicle apart, the issue was not the valve gasket but the crack in the valve cover itself. They replaced the valve cover. It went to the dealer on date 03/03/2025 and they gave he vehicle back to me on 03/21/2025. They said this crack had to of happened on the production line but before it got delivered to the initial dealership.
Additional Notes:
Purchased the vehicle 300 miles away. Flew out, picked up the truck and drove it home. Got back Saturday night. Woke up Sunday morning to review the features, etc. Noticed a major oil leak. Called the dealership I purchased it from. They told me to take it to a (local) dealership. I took it to my local dealership. They looked at the vehicle. Initially they thought it was a faulty valve cover gasket. They ordered the parts. When they actually started taking the vehicle apart, the issue was not the valve gasket but the crack in the valve cover itself. They replaced the valve cover. It went to the dealer on date 03/03/2025 and they gave he vehicle back to me on 03/21/2025. They said this crack had to of happened on the production line but before it got delivered to the initial dealership.
Mfg Campaign: 11649886
Recall Date: Mar 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is shifting rough
Corrective Action:
Transmission is shifting rough
Additional Notes:
Transmission is shifting rough
Mfg Campaign: 11640628
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I purchased a 2025 GMC Siera Denali Ultimate in December 2024. Approximately 2 weeks after purchasing the vehicle, I was driving down the road I received a message that said, "Service Suspension". I was able to call OnStar for diagnostic and the truck was throwing code C2A0A. I took the truck into the dealership to see what the issue was. The dealership said that I apparently ran something over and it must have flown up and broke a plastic sensor cover on the lower rear left shock. I never hit anything but have no way to prove. So, I had to pay $526 for a new shock. Even if I did run over something if that area of the shock is that sensitive it should be better protected especially if it's not covered under warranty.
Corrective Action:
I purchased a 2025 GMC Siera Denali Ultimate in December 2024. Approximately 2 weeks after purchasing the vehicle, I was driving down the road I received a message that said, "Service Suspension". I was able to call OnStar for diagnostic and the truck was throwing code C2A0A. I took the truck into the dealership to see what the issue was. The dealership said that I apparently ran something over and it must have flown up and broke a plastic sensor cover on the lower rear left shock. I never hit anything but have no way to prove. So, I had to pay $526 for a new shock. Even if I did run over something if that area of the shock is that sensitive it should be better protected especially if it's not covered under warranty.
Additional Notes:
I purchased a 2025 GMC Siera Denali Ultimate in December 2024. Approximately 2 weeks after purchasing the vehicle, I was driving down the road I received a message that said, "Service Suspension". I was able to call OnStar for diagnostic and the truck was throwing code C2A0A. I took the truck into the dealership to see what the issue was. The dealership said that I apparently ran something over and it must have flown up and broke a plastic sensor cover on the lower rear left shock. I never hit anything but have no way to prove. So, I had to pay $526 for a new shock. Even if I did run over something if that area of the shock is that sensitive it should be better protected especially if it's not covered under warranty.
Mfg Campaign: 11636913
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Corrective Action:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Additional Notes:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Mfg Campaign: 11635955
Recall Date: Jan 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Corrective Action:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Additional Notes:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Mfg Campaign: 11635955
Recall Date: Jan 14, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Corrective Action:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Additional Notes:
While on the freeway at 65mph the truck experience a hard gear shift, loss of acceleration, went into shut down, lost steering assist, and brakes became hard, lights came on the dash for transmission issue massage, as well as Check engine light. Safety became a major concern with loss of power in the mids of a flow off traffic at freeway speeds. Vehicle had to be towed.
Mfg Campaign: 11635955
Recall Date: Jan 14, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
Corrective Action:
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
Additional Notes:
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
Mfg Campaign: 11634151
Recall Date: Jan 5, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
Corrective Action:
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
Additional Notes:
Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.
Mfg Campaign: 11634151
Recall Date: Jan 5, 2025
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