Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway and my truck went black and engine stopped no power to truck. It was very scary. I pulled over and it was in Neutral and somehow got it into park. The car never would turn over. The truck is at midway motors with metal shavings in the engines. They say it locked up and needs replaced. GM is very difficult to work with and won’t give us any information. I’m scared of the truck.
Corrective Action:
I was driving on the highway and my truck went black and engine stopped no power to truck. It was very scary. I pulled over and it was in Neutral and somehow got it into park. The car never would turn over. The truck is at midway motors with metal shavings in the engines. They say it locked up and needs replaced. GM is very difficult to work with and won’t give us any information. I’m scared of the truck.
Additional Notes:
I was driving on the highway and my truck went black and engine stopped no power to truck. It was very scary. I pulled over and it was in Neutral and somehow got it into park. The car never would turn over. The truck is at midway motors with metal shavings in the engines. They say it locked up and needs replaced. GM is very difficult to work with and won’t give us any information. I’m scared of the truck.
Mfg Campaign: 11638959
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my truck on Friday, [XXX], at approximately 50 m.p.h. The tires suddenly locked up and skidded momentarily and then released. Then a very loud clanging noise started in the engine. I lost power and coasted to the side of the road. Then the engine stalled. The truck was towed to Keeweenaw Chevy/GMC in Houghton, Michigan. I was later contacted by the Service Department and informed that the engine had indeed blown and a new engine would need to be installed. Engines are on LONG backorder. I was lucky I wasn't traveling 65 m.p.h or on snow covered roads, as this incident could have then resulted in a complete loss of control and hitting a logging truck head on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving my truck on Friday, [XXX], at approximately 50 m.p.h. The tires suddenly locked up and skidded momentarily and then released. Then a very loud clanging noise started in the engine. I lost power and coasted to the side of the road. Then the engine stalled. The truck was towed to Keeweenaw Chevy/GMC in Houghton, Michigan. I was later contacted by the Service Department and informed that the engine had indeed blown and a new engine would need to be installed. Engines are on LONG backorder. I was lucky I wasn't traveling 65 m.p.h or on snow covered roads, as this incident could have then resulted in a complete loss of control and hitting a logging truck head on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving my truck on Friday, [XXX], at approximately 50 m.p.h. The tires suddenly locked up and skidded momentarily and then released. Then a very loud clanging noise started in the engine. I lost power and coasted to the side of the road. Then the engine stalled. The truck was towed to Keeweenaw Chevy/GMC in Houghton, Michigan. I was later contacted by the Service Department and informed that the engine had indeed blown and a new engine would need to be installed. Engines are on LONG backorder. I was lucky I wasn't traveling 65 m.p.h or on snow covered roads, as this incident could have then resulted in a complete loss of control and hitting a logging truck head on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638471
Recall Date: Jan 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on hwy at 65 mph truck shut off without warning and display said shift to neutral and push start. Truck wouldn’t shift and nothing worked. Coasted to the shoulder where I sat for 5-6 hours waiting for a properly equipped tow truck. Motor was seized.
Corrective Action:
Driving on hwy at 65 mph truck shut off without warning and display said shift to neutral and push start. Truck wouldn’t shift and nothing worked. Coasted to the shoulder where I sat for 5-6 hours waiting for a properly equipped tow truck. Motor was seized.
Additional Notes:
Driving on hwy at 65 mph truck shut off without warning and display said shift to neutral and push start. Truck wouldn’t shift and nothing worked. Coasted to the shoulder where I sat for 5-6 hours waiting for a properly equipped tow truck. Motor was seized.
Mfg Campaign: 11638475
Recall Date: Jan 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The motor seized up, while driving, no warning lights, just died, had towed to the dealership and was told the motor had seized up, it has now been at the dealership for 45 days, I am being told that there is not a new motor available to replace mine
Corrective Action:
The motor seized up, while driving, no warning lights, just died, had towed to the dealership and was told the motor had seized up, it has now been at the dealership for 45 days, I am being told that there is not a new motor available to replace mine
Additional Notes:
The motor seized up, while driving, no warning lights, just died, had towed to the dealership and was told the motor had seized up, it has now been at the dealership for 45 days, I am being told that there is not a new motor available to replace mine
Mfg Campaign: 11637909
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my truck it suddenly lost power. The truck had been operating normally with no prior issues before it shut off without warning. The truck was towed to a local dealer where they later told me the engine had seized up and needed to be replaced. The truck is a 2024 model that I had purchased new two months earlier. It only had 4,533 miles on it. I was driving at highway speeds and had to coast into a gas station parking lot. I was able to coast to safety, but losing power at highway speeds certainly increases the chance of having an accident.
Corrective Action:
While driving my truck it suddenly lost power. The truck had been operating normally with no prior issues before it shut off without warning. The truck was towed to a local dealer where they later told me the engine had seized up and needed to be replaced. The truck is a 2024 model that I had purchased new two months earlier. It only had 4,533 miles on it. I was driving at highway speeds and had to coast into a gas station parking lot. I was able to coast to safety, but losing power at highway speeds certainly increases the chance of having an accident.
Additional Notes:
While driving my truck it suddenly lost power. The truck had been operating normally with no prior issues before it shut off without warning. The truck was towed to a local dealer where they later told me the engine had seized up and needed to be replaced. The truck is a 2024 model that I had purchased new two months earlier. It only had 4,533 miles on it. I was driving at highway speeds and had to coast into a gas station parking lot. I was able to coast to safety, but losing power at highway speeds certainly increases the chance of having an accident.
Mfg Campaign: 11638096
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
Corrective Action:
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
Additional Notes:
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
Mfg Campaign: 11637614
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
Corrective Action:
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
Additional Notes:
November 15 I was driving home from work as the truck started jerking. The system was giving me an engine failure drive with caution warning. I pulled over and decided the turn off the truck and turn it back on. Once I turned it back on it was revving on its own. I decided to turn it off again and it stopped revving but the gears would not shift. You were physically able to switch them but as much as you pressed on the gas to reverse it would not. I had to have it towed to the dealership I purchased it at. It has been 3 months and the part that is needed is still on back order. I placed a compliant with GM and they opened a case but nothing has happened yet as far as getting an ETA on the part.
Mfg Campaign: 11637614
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.
Corrective Action:
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.
Additional Notes:
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.
Mfg Campaign: 11637831
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.
Corrective Action:
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.
Additional Notes:
On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.
Mfg Campaign: 11637831
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was waiting in a parking lot to pick up the kids from school. In park, the truck loses power and almost completely shuts down. When it Reva back up there was a horrible hammering noise. I turn the truck off. Then I called the dealership and told them. I cranked it and recorded it for them and then shut it off. Then the tow truck couldn’t tow and it took two hours to get it loaded because of the features locking things down. It has been 29 days before the finally told me it needs a whole new engine. They still will not tell me why though.
Corrective Action:
I was waiting in a parking lot to pick up the kids from school. In park, the truck loses power and almost completely shuts down. When it Reva back up there was a horrible hammering noise. I turn the truck off. Then I called the dealership and told them. I cranked it and recorded it for them and then shut it off. Then the tow truck couldn’t tow and it took two hours to get it loaded because of the features locking things down. It has been 29 days before the finally told me it needs a whole new engine. They still will not tell me why though.
Additional Notes:
I was waiting in a parking lot to pick up the kids from school. In park, the truck loses power and almost completely shuts down. When it Reva back up there was a horrible hammering noise. I turn the truck off. Then I called the dealership and told them. I cranked it and recorded it for them and then shut it off. Then the tow truck couldn’t tow and it took two hours to get it loaded because of the features locking things down. It has been 29 days before the finally told me it needs a whole new engine. They still will not tell me why though.
Mfg Campaign: 11637032
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine started making noises. I had it towed to dealership to get it diagnosed. Dealership called me next morning to get information on what vehicle was doing. I called dealership that same evening and they informed me that the engine locked up on the tech diagnosing the issue, and I was going to need a new engine.
Corrective Action:
Engine started making noises. I had it towed to dealership to get it diagnosed. Dealership called me next morning to get information on what vehicle was doing. I called dealership that same evening and they informed me that the engine locked up on the tech diagnosing the issue, and I was going to need a new engine.
Additional Notes:
Engine started making noises. I had it towed to dealership to get it diagnosed. Dealership called me next morning to get information on what vehicle was doing. I called dealership that same evening and they informed me that the engine locked up on the tech diagnosing the issue, and I was going to need a new engine.
Mfg Campaign: 11637090
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate comes open without wanting too. Few times I've come to find the truck with the tailgate open, has occurred twice while driving. There is a recall for the same issue with the 2500 and 3500 series GMC Sierra. My truck is a 1500 series GMC. Surely same issue and faulty tailgate lock as the 2500 and 3500 trucks.
Corrective Action:
Tailgate comes open without wanting too. Few times I've come to find the truck with the tailgate open, has occurred twice while driving. There is a recall for the same issue with the 2500 and 3500 series GMC Sierra. My truck is a 1500 series GMC. Surely same issue and faulty tailgate lock as the 2500 and 3500 trucks.
Additional Notes:
Tailgate comes open without wanting too. Few times I've come to find the truck with the tailgate open, has occurred twice while driving. There is a recall for the same issue with the 2500 and 3500 series GMC Sierra. My truck is a 1500 series GMC. Surely same issue and faulty tailgate lock as the 2500 and 3500 trucks.
Mfg Campaign: 11637129
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
29K and I have metal shavings in the oil/lifter tick failure. T
Corrective Action:
29K and I have metal shavings in the oil/lifter tick failure. T
Additional Notes:
29K and I have metal shavings in the oil/lifter tick failure. T
Mfg Campaign: 11637182
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Since brand new, the engine makes a significantly loud chirping sound at two occasions. First is every time the fuel saving auto start kicks in to start acceleration. The other is any time you come to a stop from above 25-35 MPH. At around 16 MPH, there is a loud chirping as you decelerate. This appears to be a timing malfunction and is affecting fuel economy. The vehicle has 8,800 miles on it, and it is getting worse. It has been looked at 4 times and has not been identified. I know there was a GM bulletin from 2022 about this 6.2L V8 Engine, but they state it is "normal". I have never heard a normal sound of this kind from an engine. And certainly not on a $75K vehicle. Please investigate and make them correct the issue or replace the engines. people work too hard to afford nice vehicles, and should not have to deal with this issue.
Corrective Action:
Since brand new, the engine makes a significantly loud chirping sound at two occasions. First is every time the fuel saving auto start kicks in to start acceleration. The other is any time you come to a stop from above 25-35 MPH. At around 16 MPH, there is a loud chirping as you decelerate. This appears to be a timing malfunction and is affecting fuel economy. The vehicle has 8,800 miles on it, and it is getting worse. It has been looked at 4 times and has not been identified. I know there was a GM bulletin from 2022 about this 6.2L V8 Engine, but they state it is "normal". I have never heard a normal sound of this kind from an engine. And certainly not on a $75K vehicle. Please investigate and make them correct the issue or replace the engines. people work too hard to afford nice vehicles, and should not have to deal with this issue.
Additional Notes:
Since brand new, the engine makes a significantly loud chirping sound at two occasions. First is every time the fuel saving auto start kicks in to start acceleration. The other is any time you come to a stop from above 25-35 MPH. At around 16 MPH, there is a loud chirping as you decelerate. This appears to be a timing malfunction and is affecting fuel economy. The vehicle has 8,800 miles on it, and it is getting worse. It has been looked at 4 times and has not been identified. I know there was a GM bulletin from 2022 about this 6.2L V8 Engine, but they state it is "normal". I have never heard a normal sound of this kind from an engine. And certainly not on a $75K vehicle. Please investigate and make them correct the issue or replace the engines. people work too hard to afford nice vehicles, and should not have to deal with this issue.
Mfg Campaign: 11637192
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck was put on an engine oil consumption plan at ~14,000 milee. Then a month later the engine complete seized while i was driving at 60 mph in the middle of southeast Missouri. The dashboard started flashing with a warning saying that I needed to press the start button. The vehicle came to a stop and i was unable to get it to turn over. I currently have a warranty claim with GM amd the vehicleis at Laura GMC in Collinsvill, IL awaiting a replacement engine. I have no confidence in GMs ability to fully resolve the issue. My life has been completely disrupted as a result of their lack of quality controls.
Corrective Action:
My truck was put on an engine oil consumption plan at ~14,000 milee. Then a month later the engine complete seized while i was driving at 60 mph in the middle of southeast Missouri. The dashboard started flashing with a warning saying that I needed to press the start button. The vehicle came to a stop and i was unable to get it to turn over. I currently have a warranty claim with GM amd the vehicleis at Laura GMC in Collinsvill, IL awaiting a replacement engine. I have no confidence in GMs ability to fully resolve the issue. My life has been completely disrupted as a result of their lack of quality controls.
Additional Notes:
My truck was put on an engine oil consumption plan at ~14,000 milee. Then a month later the engine complete seized while i was driving at 60 mph in the middle of southeast Missouri. The dashboard started flashing with a warning saying that I needed to press the start button. The vehicle came to a stop and i was unable to get it to turn over. I currently have a warranty claim with GM amd the vehicleis at Laura GMC in Collinsvill, IL awaiting a replacement engine. I have no confidence in GMs ability to fully resolve the issue. My life has been completely disrupted as a result of their lack of quality controls.
Mfg Campaign: 11636924
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11636447
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11636447
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Corrective Action:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Additional Notes:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Mfg Campaign: 11636575
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Corrective Action:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Additional Notes:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Mfg Campaign: 11636575
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Corrective Action:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Additional Notes:
Intermittent problems with various systems freezing up or not working: Windshield wipers freezing for several seconds mid-wipe. Nearly caused accident. Heads up display not retaining settings Seat controls (bladders that inflate deflate) intermittently working/infotainment screen freeze (where seat control is displayed). Lane departure warning inconsistently working (beeping) Radio quits playing for several seconds and screen goes dark Blinker stops blinking and then re-starts 6.2L engine slow/rough idle continuously hunting for stable speed (This is the only problem that is NOT intermittent). At times almost dies. A/C unit stuck on "hot" delivering 92 degree air when outside 72 degrees. Temp set at Low. (No A/C just trying to get fresh outside air in). Vehicle was under recall and control modules "reflashed" before purchased (new). Dealer reflashed which did not solve problems. Dealer cannot duplicate (but they only spend a little time looking at the issue). Has been in shop off/on for about 2 weeks attempting to resolve. Issues on occasion still occuring since Mid October 2024 purchase.
Mfg Campaign: 11636575
Recall Date: Jan 17, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025