Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Sierra 1500 vehicles equipped with chrome front grille deflectors. The attachments that hold the front grille deflectors in place may fracture, resulting in grille detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242490120
Recall Date: Feb 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
444 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Power loss at lower gearing speeds and also separator loss of motion when applying gas to make truck move after complete stops. Also blind spot monitoring glitch saying vehicles are beside randomly when no traffic nearby issue to safety by drivability problems and safety components effecting correct monitoring of surroundings.check engine light also has been on more then 2 - 5 times dealer always stating due to sensors in driving components.has been inspected numerous times for similar issues with check engine lights and drive ability issues with loading power random times unsure of where problem exactly resides. Main vehicle for transportation for infant cannot have safety or mechanical issues u resolved but GMC has not corrected this problem at this time and when taking to dealership they asking for charges for inspection of power issues.
Corrective Action:
Power loss at lower gearing speeds and also separator loss of motion when applying gas to make truck move after complete stops. Also blind spot monitoring glitch saying vehicles are beside randomly when no traffic nearby issue to safety by drivability problems and safety components effecting correct monitoring of surroundings.check engine light also has been on more then 2 - 5 times dealer always stating due to sensors in driving components.has been inspected numerous times for similar issues with check engine lights and drive ability issues with loading power random times unsure of where problem exactly resides. Main vehicle for transportation for infant cannot have safety or mechanical issues u resolved but GMC has not corrected this problem at this time and when taking to dealership they asking for charges for inspection of power issues.
Additional Notes:
Power loss at lower gearing speeds and also separator loss of motion when applying gas to make truck move after complete stops. Also blind spot monitoring glitch saying vehicles are beside randomly when no traffic nearby issue to safety by drivability problems and safety components effecting correct monitoring of surroundings.check engine light also has been on more then 2 - 5 times dealer always stating due to sensors in driving components.has been inspected numerous times for similar issues with check engine lights and drive ability issues with loading power random times unsure of where problem exactly resides. Main vehicle for transportation for infant cannot have safety or mechanical issues u resolved but GMC has not corrected this problem at this time and when taking to dealership they asking for charges for inspection of power issues.
Mfg Campaign: 11658322
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Power loss at lower gearing speeds and also separator loss of motion when applying gas to make truck move after complete stops. Also blind spot monitoring glitch saying vehicles are beside randomly when no traffic nearby issue to safety by drivability problems and safety components effecting correct monitoring of surroundings.check engine light also has been on more then 2 - 5 times dealer always stating due to sensors in driving components.has been inspected numerous times for similar issues with check engine lights and drive ability issues with loading power random times unsure of where problem exactly resides. Main vehicle for transportation for infant cannot have safety or mechanical issues u resolved but GMC has not corrected this problem at this time and when taking to dealership they asking for charges for inspection of power issues.
Corrective Action:
Power loss at lower gearing speeds and also separator loss of motion when applying gas to make truck move after complete stops. Also blind spot monitoring glitch saying vehicles are beside randomly when no traffic nearby issue to safety by drivability problems and safety components effecting correct monitoring of surroundings.check engine light also has been on more then 2 - 5 times dealer always stating due to sensors in driving components.has been inspected numerous times for similar issues with check engine lights and drive ability issues with loading power random times unsure of where problem exactly resides. Main vehicle for transportation for infant cannot have safety or mechanical issues u resolved but GMC has not corrected this problem at this time and when taking to dealership they asking for charges for inspection of power issues.
Additional Notes:
Power loss at lower gearing speeds and also separator loss of motion when applying gas to make truck move after complete stops. Also blind spot monitoring glitch saying vehicles are beside randomly when no traffic nearby issue to safety by drivability problems and safety components effecting correct monitoring of surroundings.check engine light also has been on more then 2 - 5 times dealer always stating due to sensors in driving components.has been inspected numerous times for similar issues with check engine lights and drive ability issues with loading power random times unsure of where problem exactly resides. Main vehicle for transportation for infant cannot have safety or mechanical issues u resolved but GMC has not corrected this problem at this time and when taking to dealership they asking for charges for inspection of power issues.
Mfg Campaign: 11658322
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Below 10,000 miles my truck had the master brake cylinder to put which they repaired under warranty. At about 89,000 miles the engine went out stating a misfire on cylinder 2. After talking with GM the vehicle needed all the rods and cam shaft replaced which was almost an $11k repair of which I had to pay almost $5k. The truck still has sporadic shakes while at idle. Many other owners have complained of the same issues. It’s hard to understand that a new truck would have so many issues. The truck was also sold without the chip to heat the seats or the heated steering wheel. These were down afterwards one of them about a year after purchase. We feel GMC should have paid for this repair given all their engine issues. They changed the warranty from 100k miles to 60k miles because they knew these engines have major issues.
Corrective Action:
Below 10,000 miles my truck had the master brake cylinder to put which they repaired under warranty. At about 89,000 miles the engine went out stating a misfire on cylinder 2. After talking with GM the vehicle needed all the rods and cam shaft replaced which was almost an $11k repair of which I had to pay almost $5k. The truck still has sporadic shakes while at idle. Many other owners have complained of the same issues. It’s hard to understand that a new truck would have so many issues. The truck was also sold without the chip to heat the seats or the heated steering wheel. These were down afterwards one of them about a year after purchase. We feel GMC should have paid for this repair given all their engine issues. They changed the warranty from 100k miles to 60k miles because they knew these engines have major issues.
Additional Notes:
Below 10,000 miles my truck had the master brake cylinder to put which they repaired under warranty. At about 89,000 miles the engine went out stating a misfire on cylinder 2. After talking with GM the vehicle needed all the rods and cam shaft replaced which was almost an $11k repair of which I had to pay almost $5k. The truck still has sporadic shakes while at idle. Many other owners have complained of the same issues. It’s hard to understand that a new truck would have so many issues. The truck was also sold without the chip to heat the seats or the heated steering wheel. These were down afterwards one of them about a year after purchase. We feel GMC should have paid for this repair given all their engine issues. They changed the warranty from 100k miles to 60k miles because they knew these engines have major issues.
Mfg Campaign: 11657755
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Below 10,000 miles my truck had the master brake cylinder to put which they repaired under warranty. At about 89,000 miles the engine went out stating a misfire on cylinder 2. After talking with GM the vehicle needed all the rods and cam shaft replaced which was almost an $11k repair of which I had to pay almost $5k. The truck still has sporadic shakes while at idle. Many other owners have complained of the same issues. It’s hard to understand that a new truck would have so many issues. The truck was also sold without the chip to heat the seats or the heated steering wheel. These were down afterwards one of them about a year after purchase. We feel GMC should have paid for this repair given all their engine issues. They changed the warranty from 100k miles to 60k miles because they knew these engines have major issues.
Corrective Action:
Below 10,000 miles my truck had the master brake cylinder to put which they repaired under warranty. At about 89,000 miles the engine went out stating a misfire on cylinder 2. After talking with GM the vehicle needed all the rods and cam shaft replaced which was almost an $11k repair of which I had to pay almost $5k. The truck still has sporadic shakes while at idle. Many other owners have complained of the same issues. It’s hard to understand that a new truck would have so many issues. The truck was also sold without the chip to heat the seats or the heated steering wheel. These were down afterwards one of them about a year after purchase. We feel GMC should have paid for this repair given all their engine issues. They changed the warranty from 100k miles to 60k miles because they knew these engines have major issues.
Additional Notes:
Below 10,000 miles my truck had the master brake cylinder to put which they repaired under warranty. At about 89,000 miles the engine went out stating a misfire on cylinder 2. After talking with GM the vehicle needed all the rods and cam shaft replaced which was almost an $11k repair of which I had to pay almost $5k. The truck still has sporadic shakes while at idle. Many other owners have complained of the same issues. It’s hard to understand that a new truck would have so many issues. The truck was also sold without the chip to heat the seats or the heated steering wheel. These were down afterwards one of them about a year after purchase. We feel GMC should have paid for this repair given all their engine issues. They changed the warranty from 100k miles to 60k miles because they knew these engines have major issues.
Mfg Campaign: 11657755
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Hello, I wish to report this injury / incident with the failure of the power running boards on my 2022 GMC Sierra 1500 Denali Limited. There are no warning Lamps on the vehicle. The truck is regularly serviced and inspected. The truck recently had a multi-point inspection at the dealer. The power running boards started to come out after I opened my door, as I stepped down, the steps retracted and went back in causing me to fall hard on the ground and smash my knees. Driver and passenger sides are now acting up, even with the truck parked and locked, passenger side wants to go in and out on its own and sometimes extends to the tire. As I researched this problem, I found out that others have had similar issues with the same vehicles that have these power running boards. I removed the fuse now to prevent further injuries.
Corrective Action:
Hello, I wish to report this injury / incident with the failure of the power running boards on my 2022 GMC Sierra 1500 Denali Limited. There are no warning Lamps on the vehicle. The truck is regularly serviced and inspected. The truck recently had a multi-point inspection at the dealer. The power running boards started to come out after I opened my door, as I stepped down, the steps retracted and went back in causing me to fall hard on the ground and smash my knees. Driver and passenger sides are now acting up, even with the truck parked and locked, passenger side wants to go in and out on its own and sometimes extends to the tire. As I researched this problem, I found out that others have had similar issues with the same vehicles that have these power running boards. I removed the fuse now to prevent further injuries.
Additional Notes:
Hello, I wish to report this injury / incident with the failure of the power running boards on my 2022 GMC Sierra 1500 Denali Limited. There are no warning Lamps on the vehicle. The truck is regularly serviced and inspected. The truck recently had a multi-point inspection at the dealer. The power running boards started to come out after I opened my door, as I stepped down, the steps retracted and went back in causing me to fall hard on the ground and smash my knees. Driver and passenger sides are now acting up, even with the truck parked and locked, passenger side wants to go in and out on its own and sometimes extends to the tire. As I researched this problem, I found out that others have had similar issues with the same vehicles that have these power running boards. I removed the fuse now to prevent further injuries.
Mfg Campaign: 11657490
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello, I wish to report this injury / incident with the failure of the power running boards on my 2022 GMC Sierra 1500 Denali Limited. There are no warning Lamps on the vehicle. The truck is regularly serviced and inspected. The truck recently had a multi-point inspection at the dealer. The power running boards started to come out after I opened my door, as I stepped down, the steps retracted and went back in causing me to fall hard on the ground and smash my knees. Driver and passenger sides are now acting up, even with the truck parked and locked, passenger side wants to go in and out on its own and sometimes extends to the tire. As I researched this problem, I found out that others have had similar issues with the same vehicles that have these power running boards. I removed the fuse now to prevent further injuries.
Corrective Action:
Hello, I wish to report this injury / incident with the failure of the power running boards on my 2022 GMC Sierra 1500 Denali Limited. There are no warning Lamps on the vehicle. The truck is regularly serviced and inspected. The truck recently had a multi-point inspection at the dealer. The power running boards started to come out after I opened my door, as I stepped down, the steps retracted and went back in causing me to fall hard on the ground and smash my knees. Driver and passenger sides are now acting up, even with the truck parked and locked, passenger side wants to go in and out on its own and sometimes extends to the tire. As I researched this problem, I found out that others have had similar issues with the same vehicles that have these power running boards. I removed the fuse now to prevent further injuries.
Additional Notes:
Hello, I wish to report this injury / incident with the failure of the power running boards on my 2022 GMC Sierra 1500 Denali Limited. There are no warning Lamps on the vehicle. The truck is regularly serviced and inspected. The truck recently had a multi-point inspection at the dealer. The power running boards started to come out after I opened my door, as I stepped down, the steps retracted and went back in causing me to fall hard on the ground and smash my knees. Driver and passenger sides are now acting up, even with the truck parked and locked, passenger side wants to go in and out on its own and sometimes extends to the tire. As I researched this problem, I found out that others have had similar issues with the same vehicles that have these power running boards. I removed the fuse now to prevent further injuries.
Mfg Campaign: 11657490
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that the engine was locked up and would need a new engine.
Corrective Action:
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that the engine was locked up and would need a new engine.
Additional Notes:
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that the engine was locked up and would need a new engine.
Mfg Campaign: 11657491
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that the engine was locked up and would need a new engine.
Corrective Action:
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that the engine was locked up and would need a new engine.
Additional Notes:
Truck was traveling through Atlanta when engine shut off and was not responsive. Was able to get truck off the interstate (I285 ramp to I75). Truck would not turn over. Pushed the ONstar button, they stated they couldn't diagnose the truck. They called a wrecker and got truck to a local GMC dealer(Capitol GMC). Truck was approx. 90 mile away from home. Dealer called on Monday 4/21 and stated that the engine was locked up and would need a new engine.
Mfg Campaign: 11657491
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Coolant Control Valve malfunction causing fan to go on high. After several starts, engine light goes away but comes back sporadically. Safety issue is that when the light comes on it reduces the engine acceleration mid-drive. Coolant temp is normal but control valve is causing fan to turn on and reducing the engine acceleration.
Corrective Action:
Coolant Control Valve malfunction causing fan to go on high. After several starts, engine light goes away but comes back sporadically. Safety issue is that when the light comes on it reduces the engine acceleration mid-drive. Coolant temp is normal but control valve is causing fan to turn on and reducing the engine acceleration.
Additional Notes:
Coolant Control Valve malfunction causing fan to go on high. After several starts, engine light goes away but comes back sporadically. Safety issue is that when the light comes on it reduces the engine acceleration mid-drive. Coolant temp is normal but control valve is causing fan to turn on and reducing the engine acceleration.
Mfg Campaign: 11657198
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine on my 22 Sierra began knocking at 23,000 miles . The engine i have is a 6.2. It was already scheduled for a front grill recall at the dealer and I had concerns for the knocking issues. I had no lights on the dash or a performance issue at the time. The dealer said they heard the knocking and wanted to take the oil filter off to confirm engine failure. The found metal shavings in the filter and it needed a new engine. They said if I kept driving it the engine would have locked up . Luckily I cought it in time and avoided an accident on the highway. This is a huge safety issue.
Corrective Action:
The engine on my 22 Sierra began knocking at 23,000 miles . The engine i have is a 6.2. It was already scheduled for a front grill recall at the dealer and I had concerns for the knocking issues. I had no lights on the dash or a performance issue at the time. The dealer said they heard the knocking and wanted to take the oil filter off to confirm engine failure. The found metal shavings in the filter and it needed a new engine. They said if I kept driving it the engine would have locked up . Luckily I cought it in time and avoided an accident on the highway. This is a huge safety issue.
Additional Notes:
The engine on my 22 Sierra began knocking at 23,000 miles . The engine i have is a 6.2. It was already scheduled for a front grill recall at the dealer and I had concerns for the knocking issues. I had no lights on the dash or a performance issue at the time. The dealer said they heard the knocking and wanted to take the oil filter off to confirm engine failure. The found metal shavings in the filter and it needed a new engine. They said if I kept driving it the engine would have locked up . Luckily I cought it in time and avoided an accident on the highway. This is a huge safety issue.
Mfg Campaign: 11656925
Recall Date: Apr 26, 2025
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V060000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, where it was determined that the chrome front grille deflectors needed to be replaced. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V060000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, where it was determined that the chrome front grille deflectors needed to be replaced. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V060000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, where it was determined that the chrome front grille deflectors needed to be replaced. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11656754
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle is available for inspection upon request. While utilizing Super Cruise on the interstate in stop and go traffic conditions, the vehicle will come to a complete halt and jerk (as though you I slammed on the breaks). This has happened approximately 4 times and each time, driving conditions were good and during hours of daylight. The halt is very violent and causes the vehicle behind me to slam on their breaks. The latest instance occurred on Tuesday May 29, 2025 and forced the vehicle behind me to swerve off of the road. The emergency breaking warning does not sound nor is there a reason for it to do so as it has happened when the vehicle in front of me is moving with traffic and has not slowed down or applied breaks. The super cruise system also does not disengage or say that the road information is unavailable. The vehicle simply comes to an abrupt halt, to the point where if things are in the seats they will fly forward and then the system behaves as though nothing has happened. Traveling speeds vary between 10-20 mph when it malfunctions. The problem has not been reproduced and it shouldn't because it is a serious safety hazard for the driver and other commuters on the road. I was told a module software update would fix the issue however that did not. There were no warning lights that occurred prior to any of the instances.
Corrective Action:
The vehicle is available for inspection upon request. While utilizing Super Cruise on the interstate in stop and go traffic conditions, the vehicle will come to a complete halt and jerk (as though you I slammed on the breaks). This has happened approximately 4 times and each time, driving conditions were good and during hours of daylight. The halt is very violent and causes the vehicle behind me to slam on their breaks. The latest instance occurred on Tuesday May 29, 2025 and forced the vehicle behind me to swerve off of the road. The emergency breaking warning does not sound nor is there a reason for it to do so as it has happened when the vehicle in front of me is moving with traffic and has not slowed down or applied breaks. The super cruise system also does not disengage or say that the road information is unavailable. The vehicle simply comes to an abrupt halt, to the point where if things are in the seats they will fly forward and then the system behaves as though nothing has happened. Traveling speeds vary between 10-20 mph when it malfunctions. The problem has not been reproduced and it shouldn't because it is a serious safety hazard for the driver and other commuters on the road. I was told a module software update would fix the issue however that did not. There were no warning lights that occurred prior to any of the instances.
Additional Notes:
The vehicle is available for inspection upon request. While utilizing Super Cruise on the interstate in stop and go traffic conditions, the vehicle will come to a complete halt and jerk (as though you I slammed on the breaks). This has happened approximately 4 times and each time, driving conditions were good and during hours of daylight. The halt is very violent and causes the vehicle behind me to slam on their breaks. The latest instance occurred on Tuesday May 29, 2025 and forced the vehicle behind me to swerve off of the road. The emergency breaking warning does not sound nor is there a reason for it to do so as it has happened when the vehicle in front of me is moving with traffic and has not slowed down or applied breaks. The super cruise system also does not disengage or say that the road information is unavailable. The vehicle simply comes to an abrupt halt, to the point where if things are in the seats they will fly forward and then the system behaves as though nothing has happened. Traveling speeds vary between 10-20 mph when it malfunctions. The problem has not been reproduced and it shouldn't because it is a serious safety hazard for the driver and other commuters on the road. I was told a module software update would fix the issue however that did not. There were no warning lights that occurred prior to any of the instances.
Mfg Campaign: 11656804
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had taken my vehicle to the dealership for a front grill assembly recall by the end of the day they called me and said I needed to leave my truck at the dealership because of a coolant control valve and they don't recommend me driving it. They told me they would get me a rental car but we're not able to get me one until 11 days after my vehicle was in the shop. I told them I needed a truck for work but was told they could only offer up to 44 dollars a day and I'd have to take a vehicle that was given to me or pay out of my own pocket to rent my own. I had the case escalated but have yet to hear anything back from GMC if they have even recieved the part or what is going on with this backorder part! From what I've been seeing and reading this is obviously an ongoing thing with GMC they have known about this coolant control valve for years now but instead of producing them so they are no longer on backorder they continue to produce plenty of new vehicles to throw on the sales lot. I am out of thousands of dollars because I don't have a truck and only 2 weeks into this mess with GMC. The vehicle is paid off and I continue to wander when a part or gmc will give me a better option. So I can continue with my business.
Corrective Action:
I had taken my vehicle to the dealership for a front grill assembly recall by the end of the day they called me and said I needed to leave my truck at the dealership because of a coolant control valve and they don't recommend me driving it. They told me they would get me a rental car but we're not able to get me one until 11 days after my vehicle was in the shop. I told them I needed a truck for work but was told they could only offer up to 44 dollars a day and I'd have to take a vehicle that was given to me or pay out of my own pocket to rent my own. I had the case escalated but have yet to hear anything back from GMC if they have even recieved the part or what is going on with this backorder part! From what I've been seeing and reading this is obviously an ongoing thing with GMC they have known about this coolant control valve for years now but instead of producing them so they are no longer on backorder they continue to produce plenty of new vehicles to throw on the sales lot. I am out of thousands of dollars because I don't have a truck and only 2 weeks into this mess with GMC. The vehicle is paid off and I continue to wander when a part or gmc will give me a better option. So I can continue with my business.
Additional Notes:
I had taken my vehicle to the dealership for a front grill assembly recall by the end of the day they called me and said I needed to leave my truck at the dealership because of a coolant control valve and they don't recommend me driving it. They told me they would get me a rental car but we're not able to get me one until 11 days after my vehicle was in the shop. I told them I needed a truck for work but was told they could only offer up to 44 dollars a day and I'd have to take a vehicle that was given to me or pay out of my own pocket to rent my own. I had the case escalated but have yet to hear anything back from GMC if they have even recieved the part or what is going on with this backorder part! From what I've been seeing and reading this is obviously an ongoing thing with GMC they have known about this coolant control valve for years now but instead of producing them so they are no longer on backorder they continue to produce plenty of new vehicles to throw on the sales lot. I am out of thousands of dollars because I don't have a truck and only 2 weeks into this mess with GMC. The vehicle is paid off and I continue to wander when a part or gmc will give me a better option. So I can continue with my business.
Mfg Campaign: 11656816
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While I was driving on highway, engine shut down and wouldn't restart. I needed to be towed.
Corrective Action:
While I was driving on highway, engine shut down and wouldn't restart. I needed to be towed.
Additional Notes:
While I was driving on highway, engine shut down and wouldn't restart. I needed to be towed.
Mfg Campaign: 11656834
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While I was driving on highway, engine shut down and wouldn't restart. I needed to be towed.
Corrective Action:
While I was driving on highway, engine shut down and wouldn't restart. I needed to be towed.
Additional Notes:
While I was driving on highway, engine shut down and wouldn't restart. I needed to be towed.
Mfg Campaign: 11656834
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Main bearing failure while driving. Had to replace the engine.
Corrective Action:
Main bearing failure while driving. Had to replace the engine.
Additional Notes:
Main bearing failure while driving. Had to replace the engine.
Mfg Campaign: 11656835
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The grill piece that is recalled flew off while I was driving on the highway on March 14th. I called the dealership that day to get my truck in but could not be seen until April 21st. After having the vehicle at the dealership they said the part to replace is backorder with no ETA of when it will be available.
Corrective Action:
The grill piece that is recalled flew off while I was driving on the highway on March 14th. I called the dealership that day to get my truck in but could not be seen until April 21st. After having the vehicle at the dealership they said the part to replace is backorder with no ETA of when it will be available.
Additional Notes:
The grill piece that is recalled flew off while I was driving on the highway on March 14th. I called the dealership that day to get my truck in but could not be seen until April 21st. After having the vehicle at the dealership they said the part to replace is backorder with no ETA of when it will be available.
Mfg Campaign: 11656554
Recall Date: Apr 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.
Corrective Action:
While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.
Additional Notes:
While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.
Mfg Campaign: 11656605
Recall Date: Apr 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.
Corrective Action:
While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.
Additional Notes:
While stopped at a light at a busy intersection the truck wouldn’t drive. There were no prior indications to there be an issue, no noises, no check engine lights. The intersection is a multiple lane route with high speed and traffic with rear end collision possible. The truck was determined to have a blown motor.
Mfg Campaign: 11656605
Recall Date: Apr 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Was driving on the highway going 70 mph truck suddenly shut off, was stranded on side of the road heavy traffic.Towed truck to dealership and engine was confirmed seized. No warnings messages or symptoms prior.
Corrective Action:
Was driving on the highway going 70 mph truck suddenly shut off, was stranded on side of the road heavy traffic.Towed truck to dealership and engine was confirmed seized. No warnings messages or symptoms prior.
Additional Notes:
Was driving on the highway going 70 mph truck suddenly shut off, was stranded on side of the road heavy traffic.Towed truck to dealership and engine was confirmed seized. No warnings messages or symptoms prior.
Mfg Campaign: 11656245
Recall Date: Apr 23, 2025
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