Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Sierra 1500 vehicles equipped with chrome front grille deflectors. The attachments that hold the front grille deflectors in place may fracture, resulting in grille detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242490120
Recall Date: Feb 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
444 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was pulling a trailer loaded with my UTV when I suddenly lost power going up a hill. I pulled off to the side of the road and turned off the truck. When I attempted to restart it the truck wouldn’t do anything so it needed to be towed. Upon the dealer looking at it they said the crankshaft bearing broke which is a common problem with the 6.2 motor and it needs to be replaced. The truck has just over 16,000 miles on it.
Corrective Action:
I was pulling a trailer loaded with my UTV when I suddenly lost power going up a hill. I pulled off to the side of the road and turned off the truck. When I attempted to restart it the truck wouldn’t do anything so it needed to be towed. Upon the dealer looking at it they said the crankshaft bearing broke which is a common problem with the 6.2 motor and it needs to be replaced. The truck has just over 16,000 miles on it.
Additional Notes:
I was pulling a trailer loaded with my UTV when I suddenly lost power going up a hill. I pulled off to the side of the road and turned off the truck. When I attempted to restart it the truck wouldn’t do anything so it needed to be towed. Upon the dealer looking at it they said the crankshaft bearing broke which is a common problem with the 6.2 motor and it needs to be replaced. The truck has just over 16,000 miles on it.
Mfg Campaign: 11637777
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On 9/23 truck just shut off while driving to work no warning just shut off costed to side of interstate got towed in at 2:30 am and was later called had engine failure. Got back out of shop on 10/16 with 86581 miles on it On 10/28 driving on interstate to ball game truck shut off again no warning costed to side got towed in again. Get call later engine failure AGAIN with 86568 miles on it. So I had the truck back less than a month with 78 miles on it with the 2nd engine failure . During all this had to purchase a new car to drive to work which is a hour each way. Now truck is fixed and we’re scared to even drive it out of town now. It really sucks they can get away with this!!!
Corrective Action:
On 9/23 truck just shut off while driving to work no warning just shut off costed to side of interstate got towed in at 2:30 am and was later called had engine failure. Got back out of shop on 10/16 with 86581 miles on it On 10/28 driving on interstate to ball game truck shut off again no warning costed to side got towed in again. Get call later engine failure AGAIN with 86568 miles on it. So I had the truck back less than a month with 78 miles on it with the 2nd engine failure . During all this had to purchase a new car to drive to work which is a hour each way. Now truck is fixed and we’re scared to even drive it out of town now. It really sucks they can get away with this!!!
Additional Notes:
On 9/23 truck just shut off while driving to work no warning just shut off costed to side of interstate got towed in at 2:30 am and was later called had engine failure. Got back out of shop on 10/16 with 86581 miles on it On 10/28 driving on interstate to ball game truck shut off again no warning costed to side got towed in again. Get call later engine failure AGAIN with 86568 miles on it. So I had the truck back less than a month with 78 miles on it with the 2nd engine failure . During all this had to purchase a new car to drive to work which is a hour each way. Now truck is fixed and we’re scared to even drive it out of town now. It really sucks they can get away with this!!!
Mfg Campaign: 11637791
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Hard knocking and metal shaving on oil pan. Dealer said. New engine. 6.2 L
Corrective Action:
Hard knocking and metal shaving on oil pan. Dealer said. New engine. 6.2 L
Additional Notes:
Hard knocking and metal shaving on oil pan. Dealer said. New engine. 6.2 L
Mfg Campaign: 11637833
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Used my truck to back out of the driveway and wouldn't go into reverse at all. Towed to dealership and said problem was transmission valve body went bad. Dealership said TVB fail all the time in these trucks. They told me that this part is on back order and could be 2 or 3 months to get part in. GM has and known transmission issues . This truck is little over 2 years old and only has 40k on it. I'm hearing that TVB are failing while driving and creating dangerous situations and GM isn't doing anything about . Truck is under PT warranty. I asked what can't GM just put a new transmission in? They say it's not cost effective. So cost is over safety i said!
Corrective Action:
Used my truck to back out of the driveway and wouldn't go into reverse at all. Towed to dealership and said problem was transmission valve body went bad. Dealership said TVB fail all the time in these trucks. They told me that this part is on back order and could be 2 or 3 months to get part in. GM has and known transmission issues . This truck is little over 2 years old and only has 40k on it. I'm hearing that TVB are failing while driving and creating dangerous situations and GM isn't doing anything about . Truck is under PT warranty. I asked what can't GM just put a new transmission in? They say it's not cost effective. So cost is over safety i said!
Additional Notes:
Used my truck to back out of the driveway and wouldn't go into reverse at all. Towed to dealership and said problem was transmission valve body went bad. Dealership said TVB fail all the time in these trucks. They told me that this part is on back order and could be 2 or 3 months to get part in. GM has and known transmission issues . This truck is little over 2 years old and only has 40k on it. I'm hearing that TVB are failing while driving and creating dangerous situations and GM isn't doing anything about . Truck is under PT warranty. I asked what can't GM just put a new transmission in? They say it's not cost effective. So cost is over safety i said!
Mfg Campaign: 11637227
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine suddenly started knocking and loss of power while driving on the highway. If engine had stopped or locked up it could have caused an accident. Took it straight to my dealer on Dec. 30, they said to leave it that the knocking was coming from lower part of engine. Couple weeks later they called and told me it was crank bearings. Very disappointed I only have 11000 miles on it.There was no prior warning lamps or symptoms. They have a new engine on order but said there is a nation wide back order, so no way to know how long it will take to find one.
Corrective Action:
Engine suddenly started knocking and loss of power while driving on the highway. If engine had stopped or locked up it could have caused an accident. Took it straight to my dealer on Dec. 30, they said to leave it that the knocking was coming from lower part of engine. Couple weeks later they called and told me it was crank bearings. Very disappointed I only have 11000 miles on it.There was no prior warning lamps or symptoms. They have a new engine on order but said there is a nation wide back order, so no way to know how long it will take to find one.
Additional Notes:
Engine suddenly started knocking and loss of power while driving on the highway. If engine had stopped or locked up it could have caused an accident. Took it straight to my dealer on Dec. 30, they said to leave it that the knocking was coming from lower part of engine. Couple weeks later they called and told me it was crank bearings. Very disappointed I only have 11000 miles on it.There was no prior warning lamps or symptoms. They have a new engine on order but said there is a nation wide back order, so no way to know how long it will take to find one.
Mfg Campaign: 11637255
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When traveling on the interstate at 75 MPH the trim at the top of the grill broke free, hit the windshield and blew over the vehicle. The front of the grill you can visibly see where the metal clips fail and were completely sheered off. GM Authority has a bulletin published on 11/1/2024 citing other incidents of 2022 GMC Sierra AT4 owners who have had the same situation happen to them.
Corrective Action:
When traveling on the interstate at 75 MPH the trim at the top of the grill broke free, hit the windshield and blew over the vehicle. The front of the grill you can visibly see where the metal clips fail and were completely sheered off. GM Authority has a bulletin published on 11/1/2024 citing other incidents of 2022 GMC Sierra AT4 owners who have had the same situation happen to them.
Additional Notes:
When traveling on the interstate at 75 MPH the trim at the top of the grill broke free, hit the windshield and blew over the vehicle. The front of the grill you can visibly see where the metal clips fail and were completely sheered off. GM Authority has a bulletin published on 11/1/2024 citing other incidents of 2022 GMC Sierra AT4 owners who have had the same situation happen to them.
Mfg Campaign: 11637428
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine seized up at approximately 20,000 miles while exiting the highway. I took the vehicle to GM and they needed to replace the entire engine. I was told it was a common problem with the 6.2 engine by the service manager.
Corrective Action:
The engine seized up at approximately 20,000 miles while exiting the highway. I took the vehicle to GM and they needed to replace the entire engine. I was told it was a common problem with the 6.2 engine by the service manager.
Additional Notes:
The engine seized up at approximately 20,000 miles while exiting the highway. I took the vehicle to GM and they needed to replace the entire engine. I was told it was a common problem with the 6.2 engine by the service manager.
Mfg Campaign: 11637538
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving at highway speeds 60 mph. The upper grille (as GMC calls it) came off of the truck, hit my windshield and the car behind me also hit it. This is a known GM problem and they are not issuing a recall on this. We are lucky the car behind me didn't suffer any damage nor swerve to miss the flying piece of my vehicle. This is a huge safety concern that needs to be addressed. A quick google search will reveal many other people having this same issue. Some stating damage to their vehicle as a result.
Corrective Action:
Driving at highway speeds 60 mph. The upper grille (as GMC calls it) came off of the truck, hit my windshield and the car behind me also hit it. This is a known GM problem and they are not issuing a recall on this. We are lucky the car behind me didn't suffer any damage nor swerve to miss the flying piece of my vehicle. This is a huge safety concern that needs to be addressed. A quick google search will reveal many other people having this same issue. Some stating damage to their vehicle as a result.
Additional Notes:
Driving at highway speeds 60 mph. The upper grille (as GMC calls it) came off of the truck, hit my windshield and the car behind me also hit it. This is a known GM problem and they are not issuing a recall on this. We are lucky the car behind me didn't suffer any damage nor swerve to miss the flying piece of my vehicle. This is a huge safety concern that needs to be addressed. A quick google search will reveal many other people having this same issue. Some stating damage to their vehicle as a result.
Mfg Campaign: 11637102
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2L motor shut off with no warning with message on dash to shift to neutral and press start, nothing happened. Was able to restart and drive to dealership. Truck was diagnosed with blown motor (lower bearing failure) and new motor ordered.
Corrective Action:
6.2L motor shut off with no warning with message on dash to shift to neutral and press start, nothing happened. Was able to restart and drive to dealership. Truck was diagnosed with blown motor (lower bearing failure) and new motor ordered.
Additional Notes:
6.2L motor shut off with no warning with message on dash to shift to neutral and press start, nothing happened. Was able to restart and drive to dealership. Truck was diagnosed with blown motor (lower bearing failure) and new motor ordered.
Mfg Campaign: 11637119
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Rod and bearing failure at 80k miles. I was driving down the road and the vehicle turned off leaving me stranded on the road.there was no warning
Corrective Action:
Rod and bearing failure at 80k miles. I was driving down the road and the vehicle turned off leaving me stranded on the road.there was no warning
Additional Notes:
Rod and bearing failure at 80k miles. I was driving down the road and the vehicle turned off leaving me stranded on the road.there was no warning
Mfg Campaign: 11637132
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2L Engine burning excessive oil, so dealer per GM started an Oil Consumption test at 34,457 miles went through the process until 45,145 miles and dealer took it in at 45,468 to tear down engine, I contacted GM Aftersales and Customer Service VP and he had a representative start working the case, Engine was found to have scored cylinders on the driver's bank decision was made to replace engine. Engine was replaced and picked up vehicle and was told to bring it back in 5k miles for an oil change. I brought it back in 1k miles and retained the filter and used a filter cutter and inspected the filter. Filter had a significant amount of Metal and Metillac pieces imbedded in the filter (I have the filter still) I reported this to the Dealer and GM Aftersales and Customer Service, They noted this a normal! I then had the filter only changed at 500 more miles and still contained some debris, this is the second truck that I have owned the first was a 21 same issue first replacement failed in 25 miles, 2nd motor failed at start up and then I traded into this 22' and took a major financial hit on trade in, then a 3rd motor in the 21' and it made it so the truck could be wholesaled or sold, by this time I had bought this truck that has just had the motor replaced and currently have 7k on the new motor which was replaced under warranty. I feel confident that the metal debris that was in this engine is a contributing factor if not the factor that is causing the engine failures and suspect this engine will have the same demise. I welcome you to take possession of the filter and inspect it yourself. I have a video of the filter that I would be glad to share. These engine failures have cost me $25,000 in trade in loss.
Corrective Action:
6.2L Engine burning excessive oil, so dealer per GM started an Oil Consumption test at 34,457 miles went through the process until 45,145 miles and dealer took it in at 45,468 to tear down engine, I contacted GM Aftersales and Customer Service VP and he had a representative start working the case, Engine was found to have scored cylinders on the driver's bank decision was made to replace engine. Engine was replaced and picked up vehicle and was told to bring it back in 5k miles for an oil change. I brought it back in 1k miles and retained the filter and used a filter cutter and inspected the filter. Filter had a significant amount of Metal and Metillac pieces imbedded in the filter (I have the filter still) I reported this to the Dealer and GM Aftersales and Customer Service, They noted this a normal! I then had the filter only changed at 500 more miles and still contained some debris, this is the second truck that I have owned the first was a 21 same issue first replacement failed in 25 miles, 2nd motor failed at start up and then I traded into this 22' and took a major financial hit on trade in, then a 3rd motor in the 21' and it made it so the truck could be wholesaled or sold, by this time I had bought this truck that has just had the motor replaced and currently have 7k on the new motor which was replaced under warranty. I feel confident that the metal debris that was in this engine is a contributing factor if not the factor that is causing the engine failures and suspect this engine will have the same demise. I welcome you to take possession of the filter and inspect it yourself. I have a video of the filter that I would be glad to share. These engine failures have cost me $25,000 in trade in loss.
Additional Notes:
6.2L Engine burning excessive oil, so dealer per GM started an Oil Consumption test at 34,457 miles went through the process until 45,145 miles and dealer took it in at 45,468 to tear down engine, I contacted GM Aftersales and Customer Service VP and he had a representative start working the case, Engine was found to have scored cylinders on the driver's bank decision was made to replace engine. Engine was replaced and picked up vehicle and was told to bring it back in 5k miles for an oil change. I brought it back in 1k miles and retained the filter and used a filter cutter and inspected the filter. Filter had a significant amount of Metal and Metillac pieces imbedded in the filter (I have the filter still) I reported this to the Dealer and GM Aftersales and Customer Service, They noted this a normal! I then had the filter only changed at 500 more miles and still contained some debris, this is the second truck that I have owned the first was a 21 same issue first replacement failed in 25 miles, 2nd motor failed at start up and then I traded into this 22' and took a major financial hit on trade in, then a 3rd motor in the 21' and it made it so the truck could be wholesaled or sold, by this time I had bought this truck that has just had the motor replaced and currently have 7k on the new motor which was replaced under warranty. I feel confident that the metal debris that was in this engine is a contributing factor if not the factor that is causing the engine failures and suspect this engine will have the same demise. I welcome you to take possession of the filter and inspect it yourself. I have a video of the filter that I would be glad to share. These engine failures have cost me $25,000 in trade in loss.
Mfg Campaign: 11637201
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck lost power while driving on the interstate.. had to restart while traffic moved around me.. truck eventually restarted and then again died while getting off exit ramp in traffic. Towed to Dealership and was diagnosed with a "blown" rod bearing. Full Engine replacement.
Corrective Action:
My truck lost power while driving on the interstate.. had to restart while traffic moved around me.. truck eventually restarted and then again died while getting off exit ramp in traffic. Towed to Dealership and was diagnosed with a "blown" rod bearing. Full Engine replacement.
Additional Notes:
My truck lost power while driving on the interstate.. had to restart while traffic moved around me.. truck eventually restarted and then again died while getting off exit ramp in traffic. Towed to Dealership and was diagnosed with a "blown" rod bearing. Full Engine replacement.
Mfg Campaign: 11636878
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck lost power while driving on the interstate.. had to restart while traffic moved around me.. truck eventually restarted and then again died while getting off exit ramp in traffic. Towed to Dealership and was diagnosed with a "blown" rod bearing. Full Engine replacement.
Corrective Action:
My truck lost power while driving on the interstate.. had to restart while traffic moved around me.. truck eventually restarted and then again died while getting off exit ramp in traffic. Towed to Dealership and was diagnosed with a "blown" rod bearing. Full Engine replacement.
Additional Notes:
My truck lost power while driving on the interstate.. had to restart while traffic moved around me.. truck eventually restarted and then again died while getting off exit ramp in traffic. Towed to Dealership and was diagnosed with a "blown" rod bearing. Full Engine replacement.
Mfg Campaign: 11636878
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My engine locked up on me 3 times without notice or warning at all while driving 75-80mph down the highway. All the times myself and my family were put in danger of being hit by traffic and the locations were the vehicle stopped was around a curve where other drivers wouldn’t notice until it was too late. Freezing cold and could stay in the vehicle scared we might get hit while inside. Second time it stopped at around 10:30om in the middle of nowhere in [XXX]. Even the cops couldn’t get us tow. Finally 6 hours later a friend had to come get us. I reached out to the GM CEO per email and no reply. I tried to get them to take the vehicle back and after supposedly fixing the engine after having it for 3 months I got it back with no loaner to use during this time. The engine failed again a month later. Again after supposedly fixing the engine it failed a third time. If failed the first time in January 2024 and the second time in May 2024 and then the third time in July 2024. I have anxiety and now taking medication from even driving this vehicle afraid it will stop again. Replacing the engine isn’t acceptable to me. Please help. The first place to to rebuild the engine Crossville, TN (Dave Kirk Chevrolet GMC), then it to Parks Buick GMC-Greenville: 2640 Laurens Rd, Greenville, SC 29607. and then to Loves Buick GMC, 736 Saturn Pkwy, Columbia, SC 29212. I have all the email sent to GM leaders and their executive leadership team. My vehicle had only 22,000 miles on it and I guess doesn’t fall under the lemon law in SC so they didn’t want to take it back. I feel helpless in this situation. Even getting a lawyer isn’t guaranteed a win and then I’ll be out of more money. Being a [XXX] this really sucks to be treated like my life and family life doesn’t matter. I bought the vehicle brand new from Jim Buick, GMC, Cadillac in Columbia, SC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My engine locked up on me 3 times without notice or warning at all while driving 75-80mph down the highway. All the times myself and my family were put in danger of being hit by traffic and the locations were the vehicle stopped was around a curve where other drivers wouldn’t notice until it was too late. Freezing cold and could stay in the vehicle scared we might get hit while inside. Second time it stopped at around 10:30om in the middle of nowhere in [XXX]. Even the cops couldn’t get us tow. Finally 6 hours later a friend had to come get us. I reached out to the GM CEO per email and no reply. I tried to get them to take the vehicle back and after supposedly fixing the engine after having it for 3 months I got it back with no loaner to use during this time. The engine failed again a month later. Again after supposedly fixing the engine it failed a third time. If failed the first time in January 2024 and the second time in May 2024 and then the third time in July 2024. I have anxiety and now taking medication from even driving this vehicle afraid it will stop again. Replacing the engine isn’t acceptable to me. Please help. The first place to to rebuild the engine Crossville, TN (Dave Kirk Chevrolet GMC), then it to Parks Buick GMC-Greenville: 2640 Laurens Rd, Greenville, SC 29607. and then to Loves Buick GMC, 736 Saturn Pkwy, Columbia, SC 29212. I have all the email sent to GM leaders and their executive leadership team. My vehicle had only 22,000 miles on it and I guess doesn’t fall under the lemon law in SC so they didn’t want to take it back. I feel helpless in this situation. Even getting a lawyer isn’t guaranteed a win and then I’ll be out of more money. Being a [XXX] this really sucks to be treated like my life and family life doesn’t matter. I bought the vehicle brand new from Jim Buick, GMC, Cadillac in Columbia, SC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My engine locked up on me 3 times without notice or warning at all while driving 75-80mph down the highway. All the times myself and my family were put in danger of being hit by traffic and the locations were the vehicle stopped was around a curve where other drivers wouldn’t notice until it was too late. Freezing cold and could stay in the vehicle scared we might get hit while inside. Second time it stopped at around 10:30om in the middle of nowhere in [XXX]. Even the cops couldn’t get us tow. Finally 6 hours later a friend had to come get us. I reached out to the GM CEO per email and no reply. I tried to get them to take the vehicle back and after supposedly fixing the engine after having it for 3 months I got it back with no loaner to use during this time. The engine failed again a month later. Again after supposedly fixing the engine it failed a third time. If failed the first time in January 2024 and the second time in May 2024 and then the third time in July 2024. I have anxiety and now taking medication from even driving this vehicle afraid it will stop again. Replacing the engine isn’t acceptable to me. Please help. The first place to to rebuild the engine Crossville, TN (Dave Kirk Chevrolet GMC), then it to Parks Buick GMC-Greenville: 2640 Laurens Rd, Greenville, SC 29607. and then to Loves Buick GMC, 736 Saturn Pkwy, Columbia, SC 29212. I have all the email sent to GM leaders and their executive leadership team. My vehicle had only 22,000 miles on it and I guess doesn’t fall under the lemon law in SC so they didn’t want to take it back. I feel helpless in this situation. Even getting a lawyer isn’t guaranteed a win and then I’ll be out of more money. Being a [XXX] this really sucks to be treated like my life and family life doesn’t matter. I bought the vehicle brand new from Jim Buick, GMC, Cadillac in Columbia, SC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636976
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck engine just died while driving. Engine is unrepairable with metal in the oil. Has only 105,000 miles
Corrective Action:
Truck engine just died while driving. Engine is unrepairable with metal in the oil. Has only 105,000 miles
Additional Notes:
Truck engine just died while driving. Engine is unrepairable with metal in the oil. Has only 105,000 miles
Mfg Campaign: 11636705
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tailgate will drop completely down by itself while driving at highway speeds. It has happened numerous times while driving on the interstate highway when I had large items in the back of the truck. Items such as propane cylinder, large cooler with ice and drinks, luggage, furniture, etc. The first time was a few days after buying the truck in Sep 2022. I reported it to the dealer, the ordered a replacement electrical component and replaced it. That did not correct the problem. I took it to another dealer in early 2024 and they worked on it but said it was going to be a recall by GMC but they did not know when. It's been almost a year and the tailgate still falls down by itself completely at random. It just happened again today while driving in heavy traffic on city streets. Fortunately, I didn't have anything in the back of the truck. It happened once during the night while the truck was in my garage and hit the garage door. I no longer put anything in the back of the truck, but I am concerned that it happens to others or will happen and someone on the highway will be seriously injured when a large heavy item falls out on the interstate highway. It can cause a major accident and GMC is obviously not as concerned as they should be. It's not the dealer's fault and is solely GMC's responsibility to correct this condition before someone is injured or killed.
Corrective Action:
The tailgate will drop completely down by itself while driving at highway speeds. It has happened numerous times while driving on the interstate highway when I had large items in the back of the truck. Items such as propane cylinder, large cooler with ice and drinks, luggage, furniture, etc. The first time was a few days after buying the truck in Sep 2022. I reported it to the dealer, the ordered a replacement electrical component and replaced it. That did not correct the problem. I took it to another dealer in early 2024 and they worked on it but said it was going to be a recall by GMC but they did not know when. It's been almost a year and the tailgate still falls down by itself completely at random. It just happened again today while driving in heavy traffic on city streets. Fortunately, I didn't have anything in the back of the truck. It happened once during the night while the truck was in my garage and hit the garage door. I no longer put anything in the back of the truck, but I am concerned that it happens to others or will happen and someone on the highway will be seriously injured when a large heavy item falls out on the interstate highway. It can cause a major accident and GMC is obviously not as concerned as they should be. It's not the dealer's fault and is solely GMC's responsibility to correct this condition before someone is injured or killed.
Additional Notes:
The tailgate will drop completely down by itself while driving at highway speeds. It has happened numerous times while driving on the interstate highway when I had large items in the back of the truck. Items such as propane cylinder, large cooler with ice and drinks, luggage, furniture, etc. The first time was a few days after buying the truck in Sep 2022. I reported it to the dealer, the ordered a replacement electrical component and replaced it. That did not correct the problem. I took it to another dealer in early 2024 and they worked on it but said it was going to be a recall by GMC but they did not know when. It's been almost a year and the tailgate still falls down by itself completely at random. It just happened again today while driving in heavy traffic on city streets. Fortunately, I didn't have anything in the back of the truck. It happened once during the night while the truck was in my garage and hit the garage door. I no longer put anything in the back of the truck, but I am concerned that it happens to others or will happen and someone on the highway will be seriously injured when a large heavy item falls out on the interstate highway. It can cause a major accident and GMC is obviously not as concerned as they should be. It's not the dealer's fault and is solely GMC's responsibility to correct this condition before someone is injured or killed.
Mfg Campaign: 11636743
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving home from work on the highway, when the top part of the front grill broke off and flew up hitting the windshield. It caused me to abruptly swerve into the other lane of the highway. Luckily there was nobody in the other lane. The part could of also hit another car that was behind me. Going on line, I see this is quite common issue for 2022 GMC trucks and it occurs on the same conditions, driving down the highway. I suggest a recall to get this fixed.
Corrective Action:
I was driving home from work on the highway, when the top part of the front grill broke off and flew up hitting the windshield. It caused me to abruptly swerve into the other lane of the highway. Luckily there was nobody in the other lane. The part could of also hit another car that was behind me. Going on line, I see this is quite common issue for 2022 GMC trucks and it occurs on the same conditions, driving down the highway. I suggest a recall to get this fixed.
Additional Notes:
I was driving home from work on the highway, when the top part of the front grill broke off and flew up hitting the windshield. It caused me to abruptly swerve into the other lane of the highway. Luckily there was nobody in the other lane. The part could of also hit another car that was behind me. Going on line, I see this is quite common issue for 2022 GMC trucks and it occurs on the same conditions, driving down the highway. I suggest a recall to get this fixed.
Mfg Campaign: 11636811
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
on 12/14/24 my engine shut off while passing 18 wheeler, on my dash it said: start vehicle again. Vehicle had no power and i was forced to pull over on the side of the road. Was not able to crank the vehicle and a tow truck was called to tow my truck to the dealer. A week later i was told there was metal in the oil filter and engine replacement was required
Corrective Action:
on 12/14/24 my engine shut off while passing 18 wheeler, on my dash it said: start vehicle again. Vehicle had no power and i was forced to pull over on the side of the road. Was not able to crank the vehicle and a tow truck was called to tow my truck to the dealer. A week later i was told there was metal in the oil filter and engine replacement was required
Additional Notes:
on 12/14/24 my engine shut off while passing 18 wheeler, on my dash it said: start vehicle again. Vehicle had no power and i was forced to pull over on the side of the road. Was not able to crank the vehicle and a tow truck was called to tow my truck to the dealer. A week later i was told there was metal in the oil filter and engine replacement was required
Mfg Campaign: 11636465
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving on the highway at 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed, and the vehicle started losing automotive power. The contact pulled over to the side of the highway and turned off the vehicle; however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the push rods were faulty, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage 25,000
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving on the highway at 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed, and the vehicle started losing automotive power. The contact pulled over to the side of the highway and turned off the vehicle; however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the push rods were faulty, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage 25,000
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving on the highway at 70 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed, and the vehicle started losing automotive power. The contact pulled over to the side of the highway and turned off the vehicle; however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the push rods were faulty, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage 25,000
Mfg Campaign: 11636543
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with crankshaft sensor failure. The mechanic referred the contact to the dealer for the repair. The contact stated that the vehicle was able to restart; however, the failure recurred while driving to the dealer. The contact was able to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with crankshaft sensor failure. The vehicle was repaired. The contact stated that upon picking up the vehicle from the dealer, while driving 80 MPH, the failure recurred. The contact was able to pull to the side of the road. The vehicle was towed to the dealer to be diagnosed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 39,400.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with crankshaft sensor failure. The mechanic referred the contact to the dealer for the repair. The contact stated that the vehicle was able to restart; however, the failure recurred while driving to the dealer. The contact was able to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with crankshaft sensor failure. The vehicle was repaired. The contact stated that upon picking up the vehicle from the dealer, while driving 80 MPH, the failure recurred. The contact was able to pull to the side of the road. The vehicle was towed to the dealer to be diagnosed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 39,400.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with crankshaft sensor failure. The mechanic referred the contact to the dealer for the repair. The contact stated that the vehicle was able to restart; however, the failure recurred while driving to the dealer. The contact was able to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with crankshaft sensor failure. The vehicle was repaired. The contact stated that upon picking up the vehicle from the dealer, while driving 80 MPH, the failure recurred. The contact was able to pull to the side of the road. The vehicle was towed to the dealer to be diagnosed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 39,400.
Mfg Campaign: 11636078
Recall Date: Jan 15, 2025
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