Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
438 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At 125,000 miles, the CEL came on and the code is P0016, which is for the timing chain has stretched and jumped a tooth. The engine was new in 2019 and in 2021, they redesigned the timing chains due to early failure. The oil pump belt is listed for inspection/replacement at 150,000 miles, but the timing chain does not give any interval for replacement and should easily outlast the oil pump belt to at least 250,000 miles. GM knows that there is a timing chain issue with the 3.0 Duramax LM2 engine and it is costing owners between, $7,800 and $10,000 to repair.
Corrective Action:
At 125,000 miles, the CEL came on and the code is P0016, which is for the timing chain has stretched and jumped a tooth. The engine was new in 2019 and in 2021, they redesigned the timing chains due to early failure. The oil pump belt is listed for inspection/replacement at 150,000 miles, but the timing chain does not give any interval for replacement and should easily outlast the oil pump belt to at least 250,000 miles. GM knows that there is a timing chain issue with the 3.0 Duramax LM2 engine and it is costing owners between, $7,800 and $10,000 to repair.
Additional Notes:
At 125,000 miles, the CEL came on and the code is P0016, which is for the timing chain has stretched and jumped a tooth. The engine was new in 2019 and in 2021, they redesigned the timing chains due to early failure. The oil pump belt is listed for inspection/replacement at 150,000 miles, but the timing chain does not give any interval for replacement and should easily outlast the oil pump belt to at least 250,000 miles. GM knows that there is a timing chain issue with the 3.0 Duramax LM2 engine and it is costing owners between, $7,800 and $10,000 to repair.
Mfg Campaign: 11641886
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GM 10L80 Speed Transmission Pump Idler Gear Failure causing erratic shifting, lurching, or being stuck in gear. Dealer confirmed and recommended to replace the transmission. Transmission was replaced out of pocket in December. The issue is widespread on youtube.
Corrective Action:
GM 10L80 Speed Transmission Pump Idler Gear Failure causing erratic shifting, lurching, or being stuck in gear. Dealer confirmed and recommended to replace the transmission. Transmission was replaced out of pocket in December. The issue is widespread on youtube.
Additional Notes:
GM 10L80 Speed Transmission Pump Idler Gear Failure causing erratic shifting, lurching, or being stuck in gear. Dealer confirmed and recommended to replace the transmission. Transmission was replaced out of pocket in December. The issue is widespread on youtube.
Mfg Campaign: 11641672
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Wife and I bought a truck from Serra Chevrolet on May 28 2024. We drove 180 miles and the engine blew up. Had it towed to another dealership in Louisville Kentucky at that point they replaced the engine. When we picked up the truck we had to pay $16,275.08. We contacted Gm and was told that the selling dealership should have taken it off of being certified pre owned but they didn’t. Was told they know to do it to future vehicles and there is no reimbursement . Gm website still has it listed of have a warranty till December 2025. We had 3 weeks of a truck rental at roughly $1,200.00 per week. Had another rental for another. 3 weeks I have paper work from a local dealer stating it still has warranty which would have covered complete expense of engine work We live in Ohio and had to travel back and forth 6 times. Hope there is some help for us.
Corrective Action:
Wife and I bought a truck from Serra Chevrolet on May 28 2024. We drove 180 miles and the engine blew up. Had it towed to another dealership in Louisville Kentucky at that point they replaced the engine. When we picked up the truck we had to pay $16,275.08. We contacted Gm and was told that the selling dealership should have taken it off of being certified pre owned but they didn’t. Was told they know to do it to future vehicles and there is no reimbursement . Gm website still has it listed of have a warranty till December 2025. We had 3 weeks of a truck rental at roughly $1,200.00 per week. Had another rental for another. 3 weeks I have paper work from a local dealer stating it still has warranty which would have covered complete expense of engine work We live in Ohio and had to travel back and forth 6 times. Hope there is some help for us.
Additional Notes:
Wife and I bought a truck from Serra Chevrolet on May 28 2024. We drove 180 miles and the engine blew up. Had it towed to another dealership in Louisville Kentucky at that point they replaced the engine. When we picked up the truck we had to pay $16,275.08. We contacted Gm and was told that the selling dealership should have taken it off of being certified pre owned but they didn’t. Was told they know to do it to future vehicles and there is no reimbursement . Gm website still has it listed of have a warranty till December 2025. We had 3 weeks of a truck rental at roughly $1,200.00 per week. Had another rental for another. 3 weeks I have paper work from a local dealer stating it still has warranty which would have covered complete expense of engine work We live in Ohio and had to travel back and forth 6 times. Hope there is some help for us.
Mfg Campaign: 11640735
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 80 MPH, the vehicle lost motive power and stalled. The vehicle regained power within seconds and the contact was able to continue driving. There were no warning lights illuminated. The contact stated that the failure reoccurred. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 80 MPH, the vehicle lost motive power and stalled. The vehicle regained power within seconds and the contact was able to continue driving. There were no warning lights illuminated. The contact stated that the failure reoccurred. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving 80 MPH, the vehicle lost motive power and stalled. The vehicle regained power within seconds and the contact was able to continue driving. There were no warning lights illuminated. The contact stated that the failure reoccurred. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that there was no recall on the VIN for the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11640394
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Corrective Action:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Additional Notes:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Mfg Campaign: 11640437
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Corrective Action:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Additional Notes:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Mfg Campaign: 11640437
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Corrective Action:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Additional Notes:
I have had no issues with my vehicle since I purchased it in July 2022 and keep up with the routine maintenance on it. About 2.5 weeks ago I was driving to work like I normally do and the truck started making a knocking noise and all these sensors lights came on the dash. The alerts were saying to service the parking brake, service ESC, and that steering assist is reduced and to drive with care. The vehicle also started shaking and would not accelerate properly or shift gears. We ended up taking it to the closest GMC dealership and they were in able to diagnose it just by simply hooking it up, they had to fully dismantle the engine in order to diagnose it. They came back and said cylinder number 4 is damaged as well as the lifters and cam shaft. I am no car expert but it is weird that a car that is relatively new and has the maintenance kept up on it should not experience a serious malfunction like this. What is even weirder is my sister in law has a 2020 Chevy Silverado where the almost identical thing just happened to theirs and it too is now in the show as well needing its engine and stuff repaired.
Mfg Campaign: 11640437
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water entering from the rear window causing rear seats and roof hard cover to get wet and cause a wet odor (humid). 2020 GMC 1500 AT4
Corrective Action:
Water entering from the rear window causing rear seats and roof hard cover to get wet and cause a wet odor (humid). 2020 GMC 1500 AT4
Additional Notes:
Water entering from the rear window causing rear seats and roof hard cover to get wet and cause a wet odor (humid). 2020 GMC 1500 AT4
Mfg Campaign: 11640028
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving and decelerating from 65 MPH to 15-20 MPH to make a turn, the engine made an abnormal knocking sound. The contact was able to drive to the residence. The dealer was notified of the failure. The vehicle was towed to Pechous Repair to be diagnosed. The contact was informed that the engine was blown and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling); which the contact related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 64,298.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving and decelerating from 65 MPH to 15-20 MPH to make a turn, the engine made an abnormal knocking sound. The contact was able to drive to the residence. The dealer was notified of the failure. The vehicle was towed to Pechous Repair to be diagnosed. The contact was informed that the engine was blown and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling); which the contact related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 64,298.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving and decelerating from 65 MPH to 15-20 MPH to make a turn, the engine made an abnormal knocking sound. The contact was able to drive to the residence. The dealer was notified of the failure. The vehicle was towed to Pechous Repair to be diagnosed. The contact was informed that the engine was blown and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling); which the contact related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 64,298.
Mfg Campaign: 11639339
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2020 GMC Sierra Denali – VIN [XXX] On [XXX] while driving the 2020 GMC Sierra to work I noticed a strong gasoline smell inside the cabin. I immediately returned home and parked the truck in the street. Inspecting the driveway where the truck was parked over night, I notice large gasoline spot. The following day I had the truck towed to Boyds Tire & Service center to have the truck inspected. On January 20 Boyds called me and shared the truck had experienced a failure of the High-Pressure Fuel Pump which has been recognized by GM as a recall under N192283991. I called a local GMC dealership about this failure and they stated it would cost $300 to review and would not perform any work under a recall. Also, the dealership stated they could not service the truck for another two weeks, which I cannot be without the truck that long. So, I had Boyds perform the repair the same day. Unfortunately, GM has not listed my truck on this recall. This is the reason for my submittal and request for a full refund of the repair service due to the failed part. This being a very High Risk of Fire and injury and death, I decide to have the repair completed immediately. I have since contacted GM about this incident they will not consider my request for recognizing and reimbursement for service repair. GMC, Case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2020 GMC Sierra Denali – VIN [XXX] On [XXX] while driving the 2020 GMC Sierra to work I noticed a strong gasoline smell inside the cabin. I immediately returned home and parked the truck in the street. Inspecting the driveway where the truck was parked over night, I notice large gasoline spot. The following day I had the truck towed to Boyds Tire & Service center to have the truck inspected. On January 20 Boyds called me and shared the truck had experienced a failure of the High-Pressure Fuel Pump which has been recognized by GM as a recall under N192283991. I called a local GMC dealership about this failure and they stated it would cost $300 to review and would not perform any work under a recall. Also, the dealership stated they could not service the truck for another two weeks, which I cannot be without the truck that long. So, I had Boyds perform the repair the same day. Unfortunately, GM has not listed my truck on this recall. This is the reason for my submittal and request for a full refund of the repair service due to the failed part. This being a very High Risk of Fire and injury and death, I decide to have the repair completed immediately. I have since contacted GM about this incident they will not consider my request for recognizing and reimbursement for service repair. GMC, Case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2020 GMC Sierra Denali – VIN [XXX] On [XXX] while driving the 2020 GMC Sierra to work I noticed a strong gasoline smell inside the cabin. I immediately returned home and parked the truck in the street. Inspecting the driveway where the truck was parked over night, I notice large gasoline spot. The following day I had the truck towed to Boyds Tire & Service center to have the truck inspected. On January 20 Boyds called me and shared the truck had experienced a failure of the High-Pressure Fuel Pump which has been recognized by GM as a recall under N192283991. I called a local GMC dealership about this failure and they stated it would cost $300 to review and would not perform any work under a recall. Also, the dealership stated they could not service the truck for another two weeks, which I cannot be without the truck that long. So, I had Boyds perform the repair the same day. Unfortunately, GM has not listed my truck on this recall. This is the reason for my submittal and request for a full refund of the repair service due to the failed part. This being a very High Risk of Fire and injury and death, I decide to have the repair completed immediately. I have since contacted GM about this incident they will not consider my request for recognizing and reimbursement for service repair. GMC, Case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639026
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park error message to turn vehicle off when already in park.
Corrective Action:
Shift to park error message to turn vehicle off when already in park.
Additional Notes:
Shift to park error message to turn vehicle off when already in park.
Mfg Campaign: 11639046
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On 01/07/2025 I got in my truck to take it to GMC for an oil change and 75,000 mile service. When I began to drive I noticed I could barely turn the truck at all. The power steering was not working. Then a warning popped up to have the power steering serviced. The GMC dealership is an hour from my house. The entire drive the power steering didn't work. I explained what was going on to the GMC dealership and when they went to look at the truck the power steering was working again. When I left the dealership the power steering was working. I stopped at a friends house for about an hour and when I went to leave the power steering was not working again. I ended up having to drive an hour again with no power steering and made an appointment with GMC to get the power steering looked at. Currently they haven't commented on the Power Steering function but rather that there is a gear needing to be replaced in the steering column. Upon looking online it shows "Several model years of GMC Sierra trucks have been subject to a recall for intermittent power steering issues related to electrical glitches within the EPS system." However, my truck seems to not be on this list of affected vehicles but there is no other explanation of why this is happening with my truck and GMC has not commented on why it is happening but it is extremely dangerous.
Corrective Action:
On 01/07/2025 I got in my truck to take it to GMC for an oil change and 75,000 mile service. When I began to drive I noticed I could barely turn the truck at all. The power steering was not working. Then a warning popped up to have the power steering serviced. The GMC dealership is an hour from my house. The entire drive the power steering didn't work. I explained what was going on to the GMC dealership and when they went to look at the truck the power steering was working again. When I left the dealership the power steering was working. I stopped at a friends house for about an hour and when I went to leave the power steering was not working again. I ended up having to drive an hour again with no power steering and made an appointment with GMC to get the power steering looked at. Currently they haven't commented on the Power Steering function but rather that there is a gear needing to be replaced in the steering column. Upon looking online it shows "Several model years of GMC Sierra trucks have been subject to a recall for intermittent power steering issues related to electrical glitches within the EPS system." However, my truck seems to not be on this list of affected vehicles but there is no other explanation of why this is happening with my truck and GMC has not commented on why it is happening but it is extremely dangerous.
Additional Notes:
On 01/07/2025 I got in my truck to take it to GMC for an oil change and 75,000 mile service. When I began to drive I noticed I could barely turn the truck at all. The power steering was not working. Then a warning popped up to have the power steering serviced. The GMC dealership is an hour from my house. The entire drive the power steering didn't work. I explained what was going on to the GMC dealership and when they went to look at the truck the power steering was working again. When I left the dealership the power steering was working. I stopped at a friends house for about an hour and when I went to leave the power steering was not working again. I ended up having to drive an hour again with no power steering and made an appointment with GMC to get the power steering looked at. Currently they haven't commented on the Power Steering function but rather that there is a gear needing to be replaced in the steering column. Upon looking online it shows "Several model years of GMC Sierra trucks have been subject to a recall for intermittent power steering issues related to electrical glitches within the EPS system." However, my truck seems to not be on this list of affected vehicles but there is no other explanation of why this is happening with my truck and GMC has not commented on why it is happening but it is extremely dangerous.
Mfg Campaign: 11638263
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while accelerating from a stop light, the rear wheels seized. There were no warning lights illuminated. The vehicle was diagnosed by a mobile mechanic with transmission failure. The vehicle was towed to the residence. The dealer was informed of the failure. The contact was informed by the dealer that the repair was not covered under warranty due to the mileage. The vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while accelerating from a stop light, the rear wheels seized. There were no warning lights illuminated. The vehicle was diagnosed by a mobile mechanic with transmission failure. The vehicle was towed to the residence. The dealer was informed of the failure. The contact was informed by the dealer that the repair was not covered under warranty due to the mileage. The vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while accelerating from a stop light, the rear wheels seized. There were no warning lights illuminated. The vehicle was diagnosed by a mobile mechanic with transmission failure. The vehicle was towed to the residence. The dealer was informed of the failure. The contact was informed by the dealer that the repair was not covered under warranty due to the mileage. The vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000. The VIN was not available.
Mfg Campaign: 11637894
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On January 8th I was driving when my 2020 GMC Sierra 1500 Denali started to misfire as well as several warning lights blinking. I happen to be a couple miles from the dealership I purchased it at so I drove it straight there. A few days later I was notified it was the lifters that went bad and it would cost $5400 plus tax. This is disturbing since I have only had my truck for a little over 4 years with 68,000 miles on it. After researching the problem it appears that its a common issue and I notices a class action lawsuit for this reason. Since it's not recalled currently I'm stuck covering the invoice. Before the problem happened my truck was driving normal and no warning lights came on. This needs to be investigated so the consumer isn't stuck paying for something that is an obvious GM issue .
Corrective Action:
On January 8th I was driving when my 2020 GMC Sierra 1500 Denali started to misfire as well as several warning lights blinking. I happen to be a couple miles from the dealership I purchased it at so I drove it straight there. A few days later I was notified it was the lifters that went bad and it would cost $5400 plus tax. This is disturbing since I have only had my truck for a little over 4 years with 68,000 miles on it. After researching the problem it appears that its a common issue and I notices a class action lawsuit for this reason. Since it's not recalled currently I'm stuck covering the invoice. Before the problem happened my truck was driving normal and no warning lights came on. This needs to be investigated so the consumer isn't stuck paying for something that is an obvious GM issue .
Additional Notes:
On January 8th I was driving when my 2020 GMC Sierra 1500 Denali started to misfire as well as several warning lights blinking. I happen to be a couple miles from the dealership I purchased it at so I drove it straight there. A few days later I was notified it was the lifters that went bad and it would cost $5400 plus tax. This is disturbing since I have only had my truck for a little over 4 years with 68,000 miles on it. After researching the problem it appears that its a common issue and I notices a class action lawsuit for this reason. Since it's not recalled currently I'm stuck covering the invoice. Before the problem happened my truck was driving normal and no warning lights came on. This needs to be investigated so the consumer isn't stuck paying for something that is an obvious GM issue .
Mfg Campaign: 11637990
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On January 8th I was driving when my 2020 GMC Sierra 1500 Denali started to misfire as well as several warning lights blinking. I happen to be a couple miles from the dealership I purchased it at so I drove it straight there. A few days later I was notified it was the lifters that went bad and it would cost $5400 plus tax. This is disturbing since I have only had my truck for a little over 4 years with 68,000 miles on it. After researching the problem it appears that its a common issue and I notices a class action lawsuit for this reason. Since it's not recalled currently I'm stuck covering the invoice. Before the problem happened my truck was driving normal and no warning lights came on. This needs to be investigated so the consumer isn't stuck paying for something that is an obvious GM issue .
Corrective Action:
On January 8th I was driving when my 2020 GMC Sierra 1500 Denali started to misfire as well as several warning lights blinking. I happen to be a couple miles from the dealership I purchased it at so I drove it straight there. A few days later I was notified it was the lifters that went bad and it would cost $5400 plus tax. This is disturbing since I have only had my truck for a little over 4 years with 68,000 miles on it. After researching the problem it appears that its a common issue and I notices a class action lawsuit for this reason. Since it's not recalled currently I'm stuck covering the invoice. Before the problem happened my truck was driving normal and no warning lights came on. This needs to be investigated so the consumer isn't stuck paying for something that is an obvious GM issue .
Additional Notes:
On January 8th I was driving when my 2020 GMC Sierra 1500 Denali started to misfire as well as several warning lights blinking. I happen to be a couple miles from the dealership I purchased it at so I drove it straight there. A few days later I was notified it was the lifters that went bad and it would cost $5400 plus tax. This is disturbing since I have only had my truck for a little over 4 years with 68,000 miles on it. After researching the problem it appears that its a common issue and I notices a class action lawsuit for this reason. Since it's not recalled currently I'm stuck covering the invoice. Before the problem happened my truck was driving normal and no warning lights came on. This needs to be investigated so the consumer isn't stuck paying for something that is an obvious GM issue .
Mfg Campaign: 11637990
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.
Corrective Action:
Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.
Additional Notes:
Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.
Mfg Campaign: 11638037
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.
Corrective Action:
Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.
Additional Notes:
Motor seized at 52,000 miles.... replaced motor... at 72K miles, lifters and rods had to be replaced on the 2nd motor. Transmission also failure at 72K, being replaced.
Mfg Campaign: 11638037
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11638066
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
Corrective Action:
Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
Additional Notes:
Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
Mfg Campaign: 11637570
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
Corrective Action:
Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
Additional Notes:
Driving down highway at 60 mph and truck shut off. had to try to get it over to the shoulder to off the travel lane. Dealer found wire harness chaffed at front left shock tower ECM bracket. Several wires damaged, repaired and cleared codes. This could have been much worse had I been in heavy traffic and needed to cross additional lanes of traffic to park in a safe area. I had no power steering and limited space to park the truck. I called to police to have a car dispatched to park behind me so the truck could be loaded on a tow vehicle to bring it to the dealer. This could have been worse had my wife been driving.
Mfg Campaign: 11637570
Recall Date: Jan 22, 2025
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