Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
438 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
Corrective Action:
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
Additional Notes:
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
Mfg Campaign: 11623111
Recall Date: Nov 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
Corrective Action:
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
Additional Notes:
DEF Emissions warning and Engine Emissions warning lights suddenly appeared. DEF Emissions warning went on and off multiple times in the two days before bringing to a GMC service location. Informed that the DEF Tank heater failed, a known problem, but that they likely would not have a repair available for over a month and would not be covered by any warranty. The vehicle is now speed limited to unsafe speeds on highways while waiting for the repair.
Mfg Campaign: 11623111
Recall Date: Nov 1, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list
Corrective Action:
There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list
Additional Notes:
There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list
Mfg Campaign: 11619607
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list
Corrective Action:
There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list
Additional Notes:
There has been a recall on the 2020 sierra 1500 for the driveshaft which causes shuddering and vibration which my vehicle is exibiting but my vin is not on the recall list
Mfg Campaign: 11619607
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed at 75,000 miles, yes it is available for inspection. Truck went into limp mode on the highway and turned into a very dangerous situation, I was barely able to exit the highway. Yes the dealership Martys GMC in Kingston MA has confirmed that it is transmission failure. My vehicle has been sitting on the lot of Marty's GMC since September 13, 2024 waiting for a backordered part to fix the transmission at an estimated cost of $2,500. The warning check engine light followed by every single lamp on the dash appearing on [XXX] which is the date of transmission failure. After careful research of this issue I have found this is a widespread problem with this particular 10 speed GMC transmission in my 2020 GMC Sierra that I am still paying car payments on. I have rented a vehicle at my own cost for the past 4 plus weeks to get back and forth to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Transmission failed at 75,000 miles, yes it is available for inspection. Truck went into limp mode on the highway and turned into a very dangerous situation, I was barely able to exit the highway. Yes the dealership Martys GMC in Kingston MA has confirmed that it is transmission failure. My vehicle has been sitting on the lot of Marty's GMC since September 13, 2024 waiting for a backordered part to fix the transmission at an estimated cost of $2,500. The warning check engine light followed by every single lamp on the dash appearing on [XXX] which is the date of transmission failure. After careful research of this issue I have found this is a widespread problem with this particular 10 speed GMC transmission in my 2020 GMC Sierra that I am still paying car payments on. I have rented a vehicle at my own cost for the past 4 plus weeks to get back and forth to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Transmission failed at 75,000 miles, yes it is available for inspection. Truck went into limp mode on the highway and turned into a very dangerous situation, I was barely able to exit the highway. Yes the dealership Martys GMC in Kingston MA has confirmed that it is transmission failure. My vehicle has been sitting on the lot of Marty's GMC since September 13, 2024 waiting for a backordered part to fix the transmission at an estimated cost of $2,500. The warning check engine light followed by every single lamp on the dash appearing on [XXX] which is the date of transmission failure. After careful research of this issue I have found this is a widespread problem with this particular 10 speed GMC transmission in my 2020 GMC Sierra that I am still paying car payments on. I have rented a vehicle at my own cost for the past 4 plus weeks to get back and forth to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619466
Recall Date: Oct 12, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Corrective Action:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Additional Notes:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Mfg Campaign: 11619484
Recall Date: Oct 12, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Corrective Action:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Additional Notes:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Mfg Campaign: 11619484
Recall Date: Oct 12, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Corrective Action:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Additional Notes:
At 103,000 my 2020 AT4 5.3L V8 had a P0307 code thrown. Cylinder 7 misfire. Driving highway speeds, sudden loud pop and then the service engine light came on and automatic braking engaged, and the idle got extremely rough. Ended up being a bad lifter, bent rod, tore lobe off of the camshaft. Roughly 8,000 for the repair, new cam, new lifters, spark plugs and coil packs. Now only about 3,000 miles later, driving, sped up to pass on the interstate and another misfire, P0306 this time Cylinder 6. Same symptoms check engine light, automatic braking, rough idle. Seems to be another failed lifter and bent rod. Currently awaiting diagnostic for this second misfire issue. When speaking with the tow truck driver and the mechanic both mentioned a significant rise in cases like this. There is definitely something wrong with the design that the manufacturer needs to be help responsible for. I have less than a month ago replaced all the lifters only to have another one fail again.
Mfg Campaign: 11619484
Recall Date: Oct 12, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while the vehicle was parked and being driven, the vehicle was shaking violently. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: 22-NA-186. The vehicle was taken to a local dealer, where it was diagnosed that the motor mount brackets needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while the vehicle was parked and being driven, the vehicle was shaking violently. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: 22-NA-186. The vehicle was taken to a local dealer, where it was diagnosed that the motor mount brackets needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while the vehicle was parked and being driven, the vehicle was shaking violently. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: 22-NA-186. The vehicle was taken to a local dealer, where it was diagnosed that the motor mount brackets needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
Mfg Campaign: 11617829
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated that the vehicle failed to start. The battery was replaced, and the failure was remedied. On another occasion, the contact stated that the brake percentage was low on the instrument panel and that the lights were becoming dim. The vehicle was taken to a dealer where the brakes were replaced; however, the computer failed to detect the repair; and the message "1 More Mile Left to Drive" was displayed. The contact also stated that two weeks later while driving 45 MPH, the brake pedal failed to respond and felt abnormally loose. The vehicle was driven over a concrete sidewalk to stop the vehicle. There was no crash, and no injuries were sustained. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 102,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated that the vehicle failed to start. The battery was replaced, and the failure was remedied. On another occasion, the contact stated that the brake percentage was low on the instrument panel and that the lights were becoming dim. The vehicle was taken to a dealer where the brakes were replaced; however, the computer failed to detect the repair; and the message "1 More Mile Left to Drive" was displayed. The contact also stated that two weeks later while driving 45 MPH, the brake pedal failed to respond and felt abnormally loose. The vehicle was driven over a concrete sidewalk to stop the vehicle. There was no crash, and no injuries were sustained. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 102,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated that the vehicle failed to start. The battery was replaced, and the failure was remedied. On another occasion, the contact stated that the brake percentage was low on the instrument panel and that the lights were becoming dim. The vehicle was taken to a dealer where the brakes were replaced; however, the computer failed to detect the repair; and the message "1 More Mile Left to Drive" was displayed. The contact also stated that two weeks later while driving 45 MPH, the brake pedal failed to respond and felt abnormally loose. The vehicle was driven over a concrete sidewalk to stop the vehicle. There was no crash, and no injuries were sustained. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 102,000.
Mfg Campaign: 11617607
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On two separate occasions, while traveling at highway speeds with the adaptive cruise control system on, my truck randomly started braking hard as if it was sensing a vehicle or obstacle in front of me but my lane was completely clear. The most recent time, I was almost rear ended because of this issue.
Corrective Action:
On two separate occasions, while traveling at highway speeds with the adaptive cruise control system on, my truck randomly started braking hard as if it was sensing a vehicle or obstacle in front of me but my lane was completely clear. The most recent time, I was almost rear ended because of this issue.
Additional Notes:
On two separate occasions, while traveling at highway speeds with the adaptive cruise control system on, my truck randomly started braking hard as if it was sensing a vehicle or obstacle in front of me but my lane was completely clear. The most recent time, I was almost rear ended because of this issue.
Mfg Campaign: 11617620
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On two separate occasions, while traveling at highway speeds with the adaptive cruise control system on, my truck randomly started braking hard as if it was sensing a vehicle or obstacle in front of me but my lane was completely clear. The most recent time, I was almost rear ended because of this issue.
Corrective Action:
On two separate occasions, while traveling at highway speeds with the adaptive cruise control system on, my truck randomly started braking hard as if it was sensing a vehicle or obstacle in front of me but my lane was completely clear. The most recent time, I was almost rear ended because of this issue.
Additional Notes:
On two separate occasions, while traveling at highway speeds with the adaptive cruise control system on, my truck randomly started braking hard as if it was sensing a vehicle or obstacle in front of me but my lane was completely clear. The most recent time, I was almost rear ended because of this issue.
Mfg Campaign: 11617620
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Corrective Action:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Additional Notes:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Mfg Campaign: 11615818
Recall Date: Sep 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Corrective Action:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Additional Notes:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Mfg Campaign: 11615818
Recall Date: Sep 22, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Corrective Action:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Additional Notes:
My truck 2020 gmc sierra 1500 AT4 denali is not working properly since July 2024. I took it to 2 different dealership to get a diagnostic and i finally ended doing the repairs for brake issues. I have been towed 6 or more times and almost experienced 2 car accidents since I drive the truck after the supposedly repairs where done but i ended stranded again with no brakes. The dealership has repair the truck 3 times but im still getting sevaral codes the fact that i had to pay out of pocket and have to deal with this and expose myself to danger and my family in driving a vehicle that is no safety condition its absurd. I call several times the recall GM hotline and i was told GMC 1500 are included in the recalls just not the AT4 and i have a family member with the same truck and same issues she ended up trading in the truck recently since she kept experiencing the same issues over and over again just like me.
Mfg Campaign: 11615818
Recall Date: Sep 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611486
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611486
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My brakes failed 2 times. One time I almost got into a horrible wreck with my daughter in the truck. "Brake system failure" " max speed 43mph" I have not had any brake work or anything done. The dealer is trying to charge me to replace the whole brake system when [XXX] this says to reprogram. Still waiting on gmc to tell me if it's covered under warranty. From my own research this has been a major problem for hundreds of people if not more. I could have died because of a faulty brake system or a bad software update. I need help with this and so do the countless other 2020 gm owners. There is a recall on the 2019 for the exact problem but not the 2020s. GM safety recall N192268090 please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611486
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Without warning power steering went out. Flashed code: service power steering; service esm and traction control light. After two restarts, went away like it never happened. I was backing a 24 ft trailer at the time of occurrence. There are numerous other people with the same problem in online forums. I cannot believe that there has not been a recall or even service bulletin regarding this problem. It is a MAJOR safety concern
Corrective Action:
Without warning power steering went out. Flashed code: service power steering; service esm and traction control light. After two restarts, went away like it never happened. I was backing a 24 ft trailer at the time of occurrence. There are numerous other people with the same problem in online forums. I cannot believe that there has not been a recall or even service bulletin regarding this problem. It is a MAJOR safety concern
Additional Notes:
Without warning power steering went out. Flashed code: service power steering; service esm and traction control light. After two restarts, went away like it never happened. I was backing a 24 ft trailer at the time of occurrence. There are numerous other people with the same problem in online forums. I cannot believe that there has not been a recall or even service bulletin regarding this problem. It is a MAJOR safety concern
Mfg Campaign: 11610388
Recall Date: Aug 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The AFM/DFM system in these trucks are making the engines and transmissions go out around 70k miles. The lifters fail right around the same time factory warranty runs out then your left with a 6 thousand dollar bill to have it fixed. I hope this becomes a recall because numerous people I talk to are getting rid of they're gmcs and chevys and going elsewhere.
Corrective Action:
The AFM/DFM system in these trucks are making the engines and transmissions go out around 70k miles. The lifters fail right around the same time factory warranty runs out then your left with a 6 thousand dollar bill to have it fixed. I hope this becomes a recall because numerous people I talk to are getting rid of they're gmcs and chevys and going elsewhere.
Additional Notes:
The AFM/DFM system in these trucks are making the engines and transmissions go out around 70k miles. The lifters fail right around the same time factory warranty runs out then your left with a 6 thousand dollar bill to have it fixed. I hope this becomes a recall because numerous people I talk to are getting rid of they're gmcs and chevys and going elsewhere.
Mfg Campaign: 11604873
Recall Date: Jul 27, 2024
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