GMC SIERRA 1500 2020

Complete listing of complaints and recalls for this vehicle

438
Complaints
22
Recalls

Complaints & Recalls

438 Complaints 22 Recalls

Official Safety Recalls - Important!

22 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V797000 SAFETY RECALL
463.3K Vehicles Affected
Recall Date: Oct 24, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Potential Risk:
Rear wheel lock-up can increase the risk of a crash.
FREE Recall Solution:
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N242454440
Notice Date: Dec 12, 2024
Recall Date: Oct 24, 2024
General Motors, Llc
NHTSA Campaign: 21V985000 SAFETY RECALL
626 Vehicles Affected
Recall Date: Dec 16, 2021
Safety Issue:

General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.

Potential Risk:
An ABS system that does not function properly can increase the risk of a crash.
FREE Recall Solution:
Dealers will provide a new 17" spare tire and wheel assembly that is compatible with the accessory wheels, free of charge. Dealers will also apply a new spare tire information label, and provide owners with an owner's manual insert clarifying which spare tire to use with the accessory road tires and with the 17" original tires. Owner notification letters were mailed February 7, 2022. Owners may contact GM customer service at 1-800-462-8782 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212346510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N212346510
Notice Date: Feb 7, 2022
Recall Date: Dec 16, 2021
General Motors, Llc
NHTSA Campaign: 21V115000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Feb 25, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Potential Risk:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N212329050
Notice Date: Mar 22, 2021
Recall Date: Feb 25, 2021
General Motors, Llc
NHTSA Campaign: 20V792000 SAFETY RECALL
624.2K Vehicles Affected
Recall Date: Dec 17, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Potential Risk:
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202314670
Notice Date: Jan 26, 2021
Recall Date: Dec 17, 2020
General Motors Llc
NHTSA Campaign: 20V684000 SAFETY RECALL
7.5K Vehicles Affected
Recall Date: Nov 5, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Potential Risk:
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202319030
Notice Date: Dec 17, 2020
Recall Date: Nov 5, 2020
General Motors Llc
NHTSA Campaign: 20V650000 SAFETY RECALL
42 Vehicles Affected
Recall Date: Oct 22, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Potential Risk:
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202314870
Notice Date: Dec 10, 2020
Recall Date: Oct 22, 2020
General Motors Llc
NHTSA Campaign: 20V446000 SAFETY RECALL
769 Vehicles Affected
Recall Date: Jul 30, 2020
Safety Issue:

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Potential Risk:
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202305380
Notice Date: Sep 3, 2020
Recall Date: Jul 30, 2020
General Motors Llc
NHTSA Campaign: 20V116000 SAFETY RECALL
20.4K Vehicles Affected
Recall Date: Feb 27, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.

Potential Risk:
Broken caliper bolts can reduce brake performance or interfere with wheel rotation and increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the brake caliper bolts, free of charge. The recall began March 23, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N202294420.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N202294420
Notice Date: Mar 23, 2020
Recall Date: Feb 27, 2020
General Motors Llc
NHTSA Campaign: 19V888000 SAFETY RECALL
350.4K Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

Potential Risk:
An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N192273510
Notice Date: Mar 9, 2020
Recall Date: Dec 12, 2019
General Motors Llc
NHTSA Campaign: 19V837000 SAFETY RECALL
502 Vehicles Affected
Recall Date: Nov 21, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

Potential Risk:
Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
FREE Recall Solution:
GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N192283991
Notice Date: Dec 18, 2019
Recall Date: Nov 21, 2019
General Motors Llc
NHTSA Campaign: 19V814000 SAFETY RECALL
556.4K Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Potential Risk:
A vehicle fire could result if materials ignite inside the vehicle.
FREE Recall Solution:
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N192270600
Notice Date: Dec 13, 2019
Recall Date: Nov 14, 2019

Consumer Complaints

438 Complaints
General Motors, Llc
Campaign: 11352041 Other
Aug 29, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Corrective Action:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Additional Notes:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Manufacturer: GMC
Mfg Campaign: 11352041
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
General Motors, Llc
Campaign: 11352041 Other
Aug 29, 2020
Defect Description:

ENGINE

Potential Consequences:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Corrective Action:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Additional Notes:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Manufacturer: GMC
Mfg Campaign: 11352041
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
General Motors, Llc
Campaign: 11352041 Other
Aug 29, 2020
Defect Description:

STEERING

Potential Consequences:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Corrective Action:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Additional Notes:

PARKED TRUCK FOR ONE HOUR, ENGINE OFF. CAME BACK AND UPON STARTUP, RECEIVED MULTIPLE ERRORS THAT POWER STEERING AND ESC REQUIRED DEALER ATTENTION. BRAKE PEDAL WOULD DEPRESS TO FLOOR. GMC SIERRA 1500 ELEVATION TRIM

Manufacturer: GMC
Mfg Campaign: 11352041
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
General Motors, Llc
Campaign: 11351746 Other
Aug 28, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

ELECTRONIC ABS BRAKE FAILURE WITH 73 MILES ON ODOMETER WHILE STOPPED AT RED LIGHT ALARM CHIMES SOUNDED AND POWER BRAKES WERE LOST. WARNING LIGHTS ON DASH ABS BRAKE FAILURE MULTIPLE ENGINE WARNING LIGHTS CAME ON. DEALER SERVICE WAS PUZZLED NEEDED TO CONTACT GM TECHNICAL SUPPORT. FINAL OUTCOME THEY ARE REPLACING THE ELECTRONIC BRAKE MODULE.

Corrective Action:

ELECTRONIC ABS BRAKE FAILURE WITH 73 MILES ON ODOMETER WHILE STOPPED AT RED LIGHT ALARM CHIMES SOUNDED AND POWER BRAKES WERE LOST. WARNING LIGHTS ON DASH ABS BRAKE FAILURE MULTIPLE ENGINE WARNING LIGHTS CAME ON. DEALER SERVICE WAS PUZZLED NEEDED TO CONTACT GM TECHNICAL SUPPORT. FINAL OUTCOME THEY ARE REPLACING THE ELECTRONIC BRAKE MODULE.

Additional Notes:

ELECTRONIC ABS BRAKE FAILURE WITH 73 MILES ON ODOMETER WHILE STOPPED AT RED LIGHT ALARM CHIMES SOUNDED AND POWER BRAKES WERE LOST. WARNING LIGHTS ON DASH ABS BRAKE FAILURE MULTIPLE ENGINE WARNING LIGHTS CAME ON. DEALER SERVICE WAS PUZZLED NEEDED TO CONTACT GM TECHNICAL SUPPORT. FINAL OUTCOME THEY ARE REPLACING THE ELECTRONIC BRAKE MODULE.

Manufacturer: GMC
Mfg Campaign: 11351746
Notice Date: Aug 28, 2020
Recall Date: Aug 28, 2020
General Motors, Llc
Campaign: 11351746 Other
Aug 28, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ELECTRONIC ABS BRAKE FAILURE WITH 73 MILES ON ODOMETER WHILE STOPPED AT RED LIGHT ALARM CHIMES SOUNDED AND POWER BRAKES WERE LOST. WARNING LIGHTS ON DASH ABS BRAKE FAILURE MULTIPLE ENGINE WARNING LIGHTS CAME ON. DEALER SERVICE WAS PUZZLED NEEDED TO CONTACT GM TECHNICAL SUPPORT. FINAL OUTCOME THEY ARE REPLACING THE ELECTRONIC BRAKE MODULE.

Corrective Action:

ELECTRONIC ABS BRAKE FAILURE WITH 73 MILES ON ODOMETER WHILE STOPPED AT RED LIGHT ALARM CHIMES SOUNDED AND POWER BRAKES WERE LOST. WARNING LIGHTS ON DASH ABS BRAKE FAILURE MULTIPLE ENGINE WARNING LIGHTS CAME ON. DEALER SERVICE WAS PUZZLED NEEDED TO CONTACT GM TECHNICAL SUPPORT. FINAL OUTCOME THEY ARE REPLACING THE ELECTRONIC BRAKE MODULE.

Additional Notes:

ELECTRONIC ABS BRAKE FAILURE WITH 73 MILES ON ODOMETER WHILE STOPPED AT RED LIGHT ALARM CHIMES SOUNDED AND POWER BRAKES WERE LOST. WARNING LIGHTS ON DASH ABS BRAKE FAILURE MULTIPLE ENGINE WARNING LIGHTS CAME ON. DEALER SERVICE WAS PUZZLED NEEDED TO CONTACT GM TECHNICAL SUPPORT. FINAL OUTCOME THEY ARE REPLACING THE ELECTRONIC BRAKE MODULE.

Manufacturer: GMC
Mfg Campaign: 11351746
Notice Date: Aug 28, 2020
Recall Date: Aug 28, 2020
General Motors, Llc
Campaign: 11348853 Other
Aug 12, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL IN A HOSPITAL PARKING LOT, WHEN THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER PHILLIPS BUICK GMC LOCATED AT 2160 US-441 #27, FRUITLAND PARK, FL 34731, (352) 728-1212, HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL IN A HOSPITAL PARKING LOT, WHEN THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER PHILLIPS BUICK GMC LOCATED AT 2160 US-441 #27, FRUITLAND PARK, FL 34731, (352) 728-1212, HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL IN A HOSPITAL PARKING LOT, WHEN THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER PHILLIPS BUICK GMC LOCATED AT 2160 US-441 #27, FRUITLAND PARK, FL 34731, (352) 728-1212, HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.

Manufacturer: GMC
Mfg Campaign: 11348853
Notice Date: Aug 12, 2020
Recall Date: Aug 12, 2020
General Motors, Llc
Campaign: 11348905 Other
Aug 12, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Corrective Action:

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Additional Notes:

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Manufacturer: GMC
Mfg Campaign: 11348905
Notice Date: Aug 12, 2020
Recall Date: Aug 12, 2020
General Motors, Llc
Campaign: 11348905 Other
Aug 12, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Corrective Action:

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Additional Notes:

AT 550 MILES HAD TO TOW TO DEALER. THEY SAID NEEDED TO REPROGRAM TRANSMISSION. NOW AT 4000 MILES, WENT TO START AND VEHICLE WILL NOT DO ANYTHING. NO POWER. IT IS BEING TOWED TO DEALER AGAIN. PRETTY MUCH BOUGHT A LEMON AS IT LOOKS NOW.

Manufacturer: GMC
Mfg Campaign: 11348905
Notice Date: Aug 12, 2020
Recall Date: Aug 12, 2020
General Motors, Llc
Campaign: 11342372 Other
Jul 30, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY WAS DEAD IN THE GARAGE. CALLED ROAD SIDE ASSISTANCE WHO JUMP-STARTED CAR. CAR WOULD NOT GO INTO GEAR. WE ROLLED IT OUT INTO DRIVEWAY WHERE IT SAT FOR 24 HOURS. WHEN IT WAS LOADED FOR TRAVEL TO DEALERSHIP, IT CRANKED AND WAS DRIVEN UP ON WRECKER TRAILER LIKE IT HAD NO APPARENT PROBLEMS. WAS CARRIED TO DEALERSHIP WHERE THEY RECHARGED AND CHECKED THE BATTERY AND RESET 14 DIFFERENT CODES WHICH WERE LOST WITH THE LOW VOLTAGE.

Corrective Action:

BATTERY WAS DEAD IN THE GARAGE. CALLED ROAD SIDE ASSISTANCE WHO JUMP-STARTED CAR. CAR WOULD NOT GO INTO GEAR. WE ROLLED IT OUT INTO DRIVEWAY WHERE IT SAT FOR 24 HOURS. WHEN IT WAS LOADED FOR TRAVEL TO DEALERSHIP, IT CRANKED AND WAS DRIVEN UP ON WRECKER TRAILER LIKE IT HAD NO APPARENT PROBLEMS. WAS CARRIED TO DEALERSHIP WHERE THEY RECHARGED AND CHECKED THE BATTERY AND RESET 14 DIFFERENT CODES WHICH WERE LOST WITH THE LOW VOLTAGE.

Additional Notes:

BATTERY WAS DEAD IN THE GARAGE. CALLED ROAD SIDE ASSISTANCE WHO JUMP-STARTED CAR. CAR WOULD NOT GO INTO GEAR. WE ROLLED IT OUT INTO DRIVEWAY WHERE IT SAT FOR 24 HOURS. WHEN IT WAS LOADED FOR TRAVEL TO DEALERSHIP, IT CRANKED AND WAS DRIVEN UP ON WRECKER TRAILER LIKE IT HAD NO APPARENT PROBLEMS. WAS CARRIED TO DEALERSHIP WHERE THEY RECHARGED AND CHECKED THE BATTERY AND RESET 14 DIFFERENT CODES WHICH WERE LOST WITH THE LOW VOLTAGE.

Manufacturer: GMC
Mfg Campaign: 11342372
Notice Date: Jul 30, 2020
Recall Date: Jul 30, 2020
General Motors, Llc
Campaign: 11340264 Other
Jul 19, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BRAND NEW TRUCK PURCHASED IN MAY 2020. VEHICLE WOULD NOT START ON 7/2/2020 AND A NEW BATTERY WAS PLACED IN THE VEHICLE. THE TRUCK WOULD NOT START AGAIN ON 7/17/2020 UNKNOWN REASONS...

Corrective Action:

BRAND NEW TRUCK PURCHASED IN MAY 2020. VEHICLE WOULD NOT START ON 7/2/2020 AND A NEW BATTERY WAS PLACED IN THE VEHICLE. THE TRUCK WOULD NOT START AGAIN ON 7/17/2020 UNKNOWN REASONS...

Additional Notes:

BRAND NEW TRUCK PURCHASED IN MAY 2020. VEHICLE WOULD NOT START ON 7/2/2020 AND A NEW BATTERY WAS PLACED IN THE VEHICLE. THE TRUCK WOULD NOT START AGAIN ON 7/17/2020 UNKNOWN REASONS...

Manufacturer: GMC
Mfg Campaign: 11340264
Notice Date: Jul 19, 2020
Recall Date: Jul 19, 2020
General Motors, Llc
Campaign: 11339633 Other
Jul 15, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AFTER VEHICLE SITS IDLE FOR A WHILE, THE VEHICLE MAKES A HIGH PITCH WHISTLING SOUND ON STARTUP THAT LAST FOR APPROXIMATELY MINUTE OF DRIVING.

Corrective Action:

AFTER VEHICLE SITS IDLE FOR A WHILE, THE VEHICLE MAKES A HIGH PITCH WHISTLING SOUND ON STARTUP THAT LAST FOR APPROXIMATELY MINUTE OF DRIVING.

Additional Notes:

AFTER VEHICLE SITS IDLE FOR A WHILE, THE VEHICLE MAKES A HIGH PITCH WHISTLING SOUND ON STARTUP THAT LAST FOR APPROXIMATELY MINUTE OF DRIVING.

Manufacturer: GMC
Mfg Campaign: 11339633
Notice Date: Jul 15, 2020
Recall Date: Jul 15, 2020
General Motors, Llc
Campaign: 11339260 Other
Jul 14, 2020
Defect Description:

STEERING

Potential Consequences:

2020 GMC SIERRA STEERING ISSUES. LOSS OF COMMUNICATION BETWEEN MODULES. RESULTS IN LOCKED STEERING OR NO POWER STEERING ASSIST. HAPPENS RANDOMLY AT VEHICLE START UP. BEEN TO THE DEALER FOUR TIMES SO FAR. THE FIRST TWO WAS INFORMED THERE'S NOTHING WRONG WITH IT. REPAIRS ATTEMPTED, UPDATE SOFTWARE, ENGINE HARNESS REPAIR, AND STEERING MODULE REPLACEMENT.

Corrective Action:

2020 GMC SIERRA STEERING ISSUES. LOSS OF COMMUNICATION BETWEEN MODULES. RESULTS IN LOCKED STEERING OR NO POWER STEERING ASSIST. HAPPENS RANDOMLY AT VEHICLE START UP. BEEN TO THE DEALER FOUR TIMES SO FAR. THE FIRST TWO WAS INFORMED THERE'S NOTHING WRONG WITH IT. REPAIRS ATTEMPTED, UPDATE SOFTWARE, ENGINE HARNESS REPAIR, AND STEERING MODULE REPLACEMENT.

Additional Notes:

2020 GMC SIERRA STEERING ISSUES. LOSS OF COMMUNICATION BETWEEN MODULES. RESULTS IN LOCKED STEERING OR NO POWER STEERING ASSIST. HAPPENS RANDOMLY AT VEHICLE START UP. BEEN TO THE DEALER FOUR TIMES SO FAR. THE FIRST TWO WAS INFORMED THERE'S NOTHING WRONG WITH IT. REPAIRS ATTEMPTED, UPDATE SOFTWARE, ENGINE HARNESS REPAIR, AND STEERING MODULE REPLACEMENT.

Manufacturer: GMC
Mfg Campaign: 11339260
Notice Date: Jul 14, 2020
Recall Date: Jul 14, 2020
General Motors, Llc
Campaign: 11330494 Other
Jun 24, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR

Corrective Action:

NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR

Additional Notes:

NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR

Manufacturer: GMC
Mfg Campaign: 11330494
Notice Date: Jun 24, 2020
Recall Date: Jun 24, 2020
General Motors, Llc
Campaign: 11330494 Other
Jun 24, 2020
Defect Description:

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Potential Consequences:

NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR

Corrective Action:

NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR

Additional Notes:

NAVIGATION STATES TO TURN RIGHT WHEN IT SHOULD BE LEFT OR VICE VERSA. THIS WAS A PROBLEM ON THE 2016-2017 MODELS ALSO. *TR

Manufacturer: GMC
Mfg Campaign: 11330494
Notice Date: Jun 24, 2020
Recall Date: Jun 24, 2020
General Motors, Llc
Campaign: 11329324 Other
1 Vehicles Affected
Jun 17, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Manufacturer: GMC
Mfg Campaign: 11329324
Notice Date: Jun 17, 2020
Recall Date: Jun 17, 2020
General Motors, Llc
Campaign: 11329324 Other
1 Vehicles Affected
Jun 17, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2020 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SYSTEM BRAKE FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE WARNING LIGHT ILLUMINATED, THE CONTACT EXPERIENCED COMPLETE BRAKE AND STEERING FAILURE. THE CONTACT WAS ABLE TO STEER THE VEHICLE INTO A CURB TO SLOW DOWN THE VEHICLE AND AVOID A POSSIBLE COLLISION WITH ANOTHER VEHICLE. THE CONTACT STATED THAT HE HAD SUFFERED PAIN TO HIS LEFT SHOULDER BLADE AND LEFT KNEE; HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION DUE TO COVID-19. AFTER EXPERIENCING THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) WHERE THEY CLEARED THE SYSTEM'S COMPUTER AND INFORMED THE CONTACT THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. UPON RETURN OF THE VEHICLE, HE EXPERIENCED ANOTHER BRAKE FAILURE AS THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AT 55 MPH. DUE TO THE FAILURE, THE CONTACT WAS FORCED TO RUN A RED LIGHT AND DRIVE UP AN INCLINE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED SHAMALEY BUICK GMC (955 CROCKETT ST, EL PASO, TX 79922) WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A FIELD INSPECTOR WAS SENT TO INSPECT THE VEHICLE. THE CONTACT STATED THAT KNOW BRAKE FAILURE CODES WERE DETECTED. THE CONTACT STATED AFTER THE THIRD FAILURE THE VEHICLE WAS TOWED TO SHAMALEY GMC WHERE IT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Manufacturer: GMC
Mfg Campaign: 11329324
Notice Date: Jun 17, 2020
Recall Date: Jun 17, 2020
General Motors, Llc
Campaign: 11328737 Other
Jun 14, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Corrective Action:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Additional Notes:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Manufacturer: GMC
Mfg Campaign: 11328737
Notice Date: Jun 14, 2020
Recall Date: Jun 14, 2020
General Motors, Llc
Campaign: 11328737 Other
Jun 14, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Corrective Action:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Additional Notes:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Manufacturer: GMC
Mfg Campaign: 11328737
Notice Date: Jun 14, 2020
Recall Date: Jun 14, 2020
General Motors, Llc
Campaign: 11328737 Other
Jun 14, 2020
Defect Description:

SUSPENSION

Potential Consequences:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Corrective Action:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Additional Notes:

HIGHWAY DRIVING ENGINE LIGHT STARTED FLASHING, RECEIVED CODES ON SERVICE ESC AND SERVICE PARKING BRAKE. TRUCK SEEMED TO LOOSE POWER TRANSMISSION STARTED SHIFTING VERY HARD, CRUSE DISENGAGED,LANE KEEP ASSIST STOPPED WORKING , BRAKES AND STEERING SEEMED TO ACT DIFFERENT . WHEN IGNITION WAS TURNED OFF LOUD NOISES FROM UNDER TRUCK SOUNDED LIKE BRAKES RELEASING WITH LOUD CLUNKING NOISE.

Manufacturer: GMC
Mfg Campaign: 11328737
Notice Date: Jun 14, 2020
Recall Date: Jun 14, 2020
General Motors, Llc
Campaign: 11326110 Other
May 27, 2020
Defect Description:

ENGINE

Potential Consequences:

RUPTURED OIL COOLER LINE. DRAINING THE ENGINE OF OIL AND CAUSING LOCK-UP. *TR

Corrective Action:

RUPTURED OIL COOLER LINE. DRAINING THE ENGINE OF OIL AND CAUSING LOCK-UP. *TR

Additional Notes:

RUPTURED OIL COOLER LINE. DRAINING THE ENGINE OF OIL AND CAUSING LOCK-UP. *TR

Manufacturer: GMC
Mfg Campaign: 11326110
Notice Date: May 27, 2020
Recall Date: May 27, 2020
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