Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Corrective Action:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Additional Notes:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Mfg Campaign: 11665652
Recall Date: Jun 8, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Corrective Action:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Additional Notes:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Mfg Campaign: 11665652
Recall Date: Jun 8, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Corrective Action:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Additional Notes:
My 2019 GMC Sierra Denali shut off suddenly while I was stopped in traffic. The engine died, the steering wheel locked, and the dashboard displayed warning messages including “ESC,” “power,” and another I didn’t catch. The truck would not restart despite attempts. The check engine light is now on. This happened without warning, and I had no prior mechanical issues. The vehicle is well maintained, garage-kept, and recently received a full service including oil change, brake work, and 75K-mile recommended service. I fear this is related to a known issue affecting other GMC engines under investigation for sudden power loss.
Mfg Campaign: 11665652
Recall Date: Jun 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
There is a common lifter failure issue with the 5.3 V8 engine in these vehicles and local mechanics I've spoken too are very aware. The 6.2L was recalled for the same reason. GM would not honor or cover any of this as it was "out of warranty", however, I strongly feel this should be investigated.
Corrective Action:
There is a common lifter failure issue with the 5.3 V8 engine in these vehicles and local mechanics I've spoken too are very aware. The 6.2L was recalled for the same reason. GM would not honor or cover any of this as it was "out of warranty", however, I strongly feel this should be investigated.
Additional Notes:
There is a common lifter failure issue with the 5.3 V8 engine in these vehicles and local mechanics I've spoken too are very aware. The 6.2L was recalled for the same reason. GM would not honor or cover any of this as it was "out of warranty", however, I strongly feel this should be investigated.
Mfg Campaign: 11665264
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine failed and needs full replacement. Known GM issue with lifters. Engine style 6.2L. We contacted GM and they are not responsive and they provided a claim number. To repair is over 9,000$ and I still owe about 7000$ and the truck was purchased brand new. GM cannot furnish a replacement engine. The dealer showed 34 in stock when ordered. The dealer contacted us later stating GM canceled the order and they do not have an ETA when they can send an engine for the vehicle. We are paying on a vehicle that is stuck at dealer and cannot be repaired.
Corrective Action:
The engine failed and needs full replacement. Known GM issue with lifters. Engine style 6.2L. We contacted GM and they are not responsive and they provided a claim number. To repair is over 9,000$ and I still owe about 7000$ and the truck was purchased brand new. GM cannot furnish a replacement engine. The dealer showed 34 in stock when ordered. The dealer contacted us later stating GM canceled the order and they do not have an ETA when they can send an engine for the vehicle. We are paying on a vehicle that is stuck at dealer and cannot be repaired.
Additional Notes:
The engine failed and needs full replacement. Known GM issue with lifters. Engine style 6.2L. We contacted GM and they are not responsive and they provided a claim number. To repair is over 9,000$ and I still owe about 7000$ and the truck was purchased brand new. GM cannot furnish a replacement engine. The dealer showed 34 in stock when ordered. The dealer contacted us later stating GM canceled the order and they do not have an ETA when they can send an engine for the vehicle. We are paying on a vehicle that is stuck at dealer and cannot be repaired.
Mfg Campaign: 11665190
Recall Date: Jun 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had a 2019 GMC Sierra with a 6.2L gas engine. The engine failed while I was driving on the highway at 65 mph. The truck began shaking badly, check engine light and all kinds of warning lights came on. I pulled over and drove slowly 10 miles to a GM dealer who then told me that I should not be driving the truck due to safety concerns and it could lose power and lead to an accident. I had it towed back to my home town ($500 later) to the GMC dealer where I purchased the truck. They told me the same thing, it could not be driven. GM has since recalled vehicles with this same 6.2L engine manufactured in model years 2021-2024. I believe that recall should have included my 2019 truck. I was at risk of serious injury or death due to engine failure, fortunately I did not crash. However, I lost $14,000 in value of the truck thanks to the faulty engine. I believe the recall should be expanded and I should be compensated by GM for the engine failure. I have attached the estimate for the repair.
Corrective Action:
I had a 2019 GMC Sierra with a 6.2L gas engine. The engine failed while I was driving on the highway at 65 mph. The truck began shaking badly, check engine light and all kinds of warning lights came on. I pulled over and drove slowly 10 miles to a GM dealer who then told me that I should not be driving the truck due to safety concerns and it could lose power and lead to an accident. I had it towed back to my home town ($500 later) to the GMC dealer where I purchased the truck. They told me the same thing, it could not be driven. GM has since recalled vehicles with this same 6.2L engine manufactured in model years 2021-2024. I believe that recall should have included my 2019 truck. I was at risk of serious injury or death due to engine failure, fortunately I did not crash. However, I lost $14,000 in value of the truck thanks to the faulty engine. I believe the recall should be expanded and I should be compensated by GM for the engine failure. I have attached the estimate for the repair.
Additional Notes:
I had a 2019 GMC Sierra with a 6.2L gas engine. The engine failed while I was driving on the highway at 65 mph. The truck began shaking badly, check engine light and all kinds of warning lights came on. I pulled over and drove slowly 10 miles to a GM dealer who then told me that I should not be driving the truck due to safety concerns and it could lose power and lead to an accident. I had it towed back to my home town ($500 later) to the GMC dealer where I purchased the truck. They told me the same thing, it could not be driven. GM has since recalled vehicles with this same 6.2L engine manufactured in model years 2021-2024. I believe that recall should have included my 2019 truck. I was at risk of serious injury or death due to engine failure, fortunately I did not crash. However, I lost $14,000 in value of the truck thanks to the faulty engine. I believe the recall should be expanded and I should be compensated by GM for the engine failure. I have attached the estimate for the repair.
Mfg Campaign: 11664684
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am reporting a serious mechanical and safety issue with my 2019 GMC Sierra 1500 (5.3L engine). The truck began misfiring, running rough, and would frequently “jump” and shut off while driving — creating an unsafe situation on the road. We attempted several repairs to resolve the issue: •Transmission flush •Replaced the intake manifold gasket •Replaced all eight fuel injectors •Inspected all ignition coils •Replaced faulty sensors The vehicle repeatedly showed a Cylinder 8 misfire, even after these repairs. Eventually, it was diagnosed that both the lifters and camshaft are bad, and the engine now needs a full replacement. This is extremely concerning because the truck has only about 47,000 miles on it. We brought it to the dealership in September 2024, while it was still under warranty, and told them it wasn’t running right. The dealership said there was nothing wrong. Now that the warranty has expired, GM is refusing to help with any repairs. This appears to be a manufacturing defect that was not properly diagnosed while under warranty. Engine failure at such low mileage, especially with early warning signs and repeated diagnostic errors, should be investigated as a serious reliability and safety concern.
Corrective Action:
I am reporting a serious mechanical and safety issue with my 2019 GMC Sierra 1500 (5.3L engine). The truck began misfiring, running rough, and would frequently “jump” and shut off while driving — creating an unsafe situation on the road. We attempted several repairs to resolve the issue: •Transmission flush •Replaced the intake manifold gasket •Replaced all eight fuel injectors •Inspected all ignition coils •Replaced faulty sensors The vehicle repeatedly showed a Cylinder 8 misfire, even after these repairs. Eventually, it was diagnosed that both the lifters and camshaft are bad, and the engine now needs a full replacement. This is extremely concerning because the truck has only about 47,000 miles on it. We brought it to the dealership in September 2024, while it was still under warranty, and told them it wasn’t running right. The dealership said there was nothing wrong. Now that the warranty has expired, GM is refusing to help with any repairs. This appears to be a manufacturing defect that was not properly diagnosed while under warranty. Engine failure at such low mileage, especially with early warning signs and repeated diagnostic errors, should be investigated as a serious reliability and safety concern.
Additional Notes:
I am reporting a serious mechanical and safety issue with my 2019 GMC Sierra 1500 (5.3L engine). The truck began misfiring, running rough, and would frequently “jump” and shut off while driving — creating an unsafe situation on the road. We attempted several repairs to resolve the issue: •Transmission flush •Replaced the intake manifold gasket •Replaced all eight fuel injectors •Inspected all ignition coils •Replaced faulty sensors The vehicle repeatedly showed a Cylinder 8 misfire, even after these repairs. Eventually, it was diagnosed that both the lifters and camshaft are bad, and the engine now needs a full replacement. This is extremely concerning because the truck has only about 47,000 miles on it. We brought it to the dealership in September 2024, while it was still under warranty, and told them it wasn’t running right. The dealership said there was nothing wrong. Now that the warranty has expired, GM is refusing to help with any repairs. This appears to be a manufacturing defect that was not properly diagnosed while under warranty. Engine failure at such low mileage, especially with early warning signs and repeated diagnostic errors, should be investigated as a serious reliability and safety concern.
Mfg Campaign: 11664474
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am reporting a serious mechanical and safety issue with my 2019 GMC Sierra 1500 (5.3L engine). The truck began misfiring, running rough, and would frequently “jump” and shut off while driving — creating an unsafe situation on the road. We attempted several repairs to resolve the issue: •Transmission flush •Replaced the intake manifold gasket •Replaced all eight fuel injectors •Inspected all ignition coils •Replaced faulty sensors The vehicle repeatedly showed a Cylinder 8 misfire, even after these repairs. Eventually, it was diagnosed that both the lifters and camshaft are bad, and the engine now needs a full replacement. This is extremely concerning because the truck has only about 47,000 miles on it. We brought it to the dealership in September 2024, while it was still under warranty, and told them it wasn’t running right. The dealership said there was nothing wrong. Now that the warranty has expired, GM is refusing to help with any repairs. This appears to be a manufacturing defect that was not properly diagnosed while under warranty. Engine failure at such low mileage, especially with early warning signs and repeated diagnostic errors, should be investigated as a serious reliability and safety concern.
Corrective Action:
I am reporting a serious mechanical and safety issue with my 2019 GMC Sierra 1500 (5.3L engine). The truck began misfiring, running rough, and would frequently “jump” and shut off while driving — creating an unsafe situation on the road. We attempted several repairs to resolve the issue: •Transmission flush •Replaced the intake manifold gasket •Replaced all eight fuel injectors •Inspected all ignition coils •Replaced faulty sensors The vehicle repeatedly showed a Cylinder 8 misfire, even after these repairs. Eventually, it was diagnosed that both the lifters and camshaft are bad, and the engine now needs a full replacement. This is extremely concerning because the truck has only about 47,000 miles on it. We brought it to the dealership in September 2024, while it was still under warranty, and told them it wasn’t running right. The dealership said there was nothing wrong. Now that the warranty has expired, GM is refusing to help with any repairs. This appears to be a manufacturing defect that was not properly diagnosed while under warranty. Engine failure at such low mileage, especially with early warning signs and repeated diagnostic errors, should be investigated as a serious reliability and safety concern.
Additional Notes:
I am reporting a serious mechanical and safety issue with my 2019 GMC Sierra 1500 (5.3L engine). The truck began misfiring, running rough, and would frequently “jump” and shut off while driving — creating an unsafe situation on the road. We attempted several repairs to resolve the issue: •Transmission flush •Replaced the intake manifold gasket •Replaced all eight fuel injectors •Inspected all ignition coils •Replaced faulty sensors The vehicle repeatedly showed a Cylinder 8 misfire, even after these repairs. Eventually, it was diagnosed that both the lifters and camshaft are bad, and the engine now needs a full replacement. This is extremely concerning because the truck has only about 47,000 miles on it. We brought it to the dealership in September 2024, while it was still under warranty, and told them it wasn’t running right. The dealership said there was nothing wrong. Now that the warranty has expired, GM is refusing to help with any repairs. This appears to be a manufacturing defect that was not properly diagnosed while under warranty. Engine failure at such low mileage, especially with early warning signs and repeated diagnostic errors, should be investigated as a serious reliability and safety concern.
Mfg Campaign: 11664474
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine lifters failed with out notice twice. Upon inspection of the vehicle it was determined that there was no issues that contributed to this failure. I paid to have the problem fixed within a year the same problem happend again. I was on the expressway and my car just shut off with out warning while cruising at expressway speeds and refused to cut back on for about 2 hrs.
Corrective Action:
The engine lifters failed with out notice twice. Upon inspection of the vehicle it was determined that there was no issues that contributed to this failure. I paid to have the problem fixed within a year the same problem happend again. I was on the expressway and my car just shut off with out warning while cruising at expressway speeds and refused to cut back on for about 2 hrs.
Additional Notes:
The engine lifters failed with out notice twice. Upon inspection of the vehicle it was determined that there was no issues that contributed to this failure. I paid to have the problem fixed within a year the same problem happend again. I was on the expressway and my car just shut off with out warning while cruising at expressway speeds and refused to cut back on for about 2 hrs.
Mfg Campaign: 11664234
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Corrective Action:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Additional Notes:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Mfg Campaign: 11661618
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Corrective Action:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Additional Notes:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Mfg Campaign: 11661618
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Corrective Action:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Additional Notes:
Since I bought the truck, it has had transmission problems. The truck will violently jerk forward between Park - 1st - 2nd gears (up and down) pretty frequently. The dealership denied being able to recreate the issue and nothing was wrong. After dropping the vehicle off a few times, the dealer service dept said they recreated the problem and replace the torque converter. It did not work and the service dept manager told me that they knew about the problem the whole time but were instructed by General Motors to not attempt to fix the issue. I called GM Company and a supervisor eventually admitted to knowing of the transmission and engine issues all along but the GM engineers have not found a solution yet but they are working very hard to figure it out. Since those calls, my lemon law claim with BBB Auto was approved, but suddenly denied with no explanation. Following that, the #2 lifter failed and damaged the cam shaft. All were replaced and that was at 70,000 miles. The transmission has not been fixed.
Mfg Campaign: 11661618
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the road no lights on the dash, when suddenly the dash lit up saying shift to park to restart. Ended up having to hurry and shift to neutral in order for the vehicle to not cause an wreck and coasted into parking lot. I tried to restart my truck and engine would not start. Had it towed to a dealership and lifters had ate through the cam shaft. Luckily I had an extended warranty and only had to pay a deductible for a new engine. They put a new engine in and I already have a rattle coming from it with less then 10,000 miles on it.
Corrective Action:
I was driving down the road no lights on the dash, when suddenly the dash lit up saying shift to park to restart. Ended up having to hurry and shift to neutral in order for the vehicle to not cause an wreck and coasted into parking lot. I tried to restart my truck and engine would not start. Had it towed to a dealership and lifters had ate through the cam shaft. Luckily I had an extended warranty and only had to pay a deductible for a new engine. They put a new engine in and I already have a rattle coming from it with less then 10,000 miles on it.
Additional Notes:
I was driving down the road no lights on the dash, when suddenly the dash lit up saying shift to park to restart. Ended up having to hurry and shift to neutral in order for the vehicle to not cause an wreck and coasted into parking lot. I tried to restart my truck and engine would not start. Had it towed to a dealership and lifters had ate through the cam shaft. Luckily I had an extended warranty and only had to pay a deductible for a new engine. They put a new engine in and I already have a rattle coming from it with less then 10,000 miles on it.
Mfg Campaign: 11661365
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and slowing down to stop, the vehicle suddenly shut off and failed to restart. The vehicle was eventually towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 115,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and slowing down to stop, the vehicle suddenly shut off and failed to restart. The vehicle was eventually towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 115,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and slowing down to stop, the vehicle suddenly shut off and failed to restart. The vehicle was eventually towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 115,000.
Mfg Campaign: 11661445
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and slowing down to stop, the vehicle suddenly shut off and failed to restart. The vehicle was eventually towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 115,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and slowing down to stop, the vehicle suddenly shut off and failed to restart. The vehicle was eventually towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 115,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and slowing down to stop, the vehicle suddenly shut off and failed to restart. The vehicle was eventually towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 115,000.
Mfg Campaign: 11661445
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was headed out of town and stopped in the neighborhood at a stop sign. As usual, the Auto Stop/Auto Start feature turned the engine off and when I lifted my foot off the brake pedal to reengage the engine, the truck started rolling backward. The engine would not start even though all the gauges and systems were working as if the engine was on. I had the truck towed to my mechanic and after troubleshooting, they determined the engine was locked up and would need to be totally replaced. My truck has the 6.2L gas engine and have since learned that GMC is recalling later model trucks with this engine in them due to engine failure. If my engine failure had happened anywhere other than at a stop sign in a neighborhood, it could have caused a significant accident. I can't find a new engine because of the GMC recall and the cost to replace the engine with a lower mileage, used engine is approximately $16,500.
Corrective Action:
I was headed out of town and stopped in the neighborhood at a stop sign. As usual, the Auto Stop/Auto Start feature turned the engine off and when I lifted my foot off the brake pedal to reengage the engine, the truck started rolling backward. The engine would not start even though all the gauges and systems were working as if the engine was on. I had the truck towed to my mechanic and after troubleshooting, they determined the engine was locked up and would need to be totally replaced. My truck has the 6.2L gas engine and have since learned that GMC is recalling later model trucks with this engine in them due to engine failure. If my engine failure had happened anywhere other than at a stop sign in a neighborhood, it could have caused a significant accident. I can't find a new engine because of the GMC recall and the cost to replace the engine with a lower mileage, used engine is approximately $16,500.
Additional Notes:
I was headed out of town and stopped in the neighborhood at a stop sign. As usual, the Auto Stop/Auto Start feature turned the engine off and when I lifted my foot off the brake pedal to reengage the engine, the truck started rolling backward. The engine would not start even though all the gauges and systems were working as if the engine was on. I had the truck towed to my mechanic and after troubleshooting, they determined the engine was locked up and would need to be totally replaced. My truck has the 6.2L gas engine and have since learned that GMC is recalling later model trucks with this engine in them due to engine failure. If my engine failure had happened anywhere other than at a stop sign in a neighborhood, it could have caused a significant accident. I can't find a new engine because of the GMC recall and the cost to replace the engine with a lower mileage, used engine is approximately $16,500.
Mfg Campaign: 11661484
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ok I know my vin don't go under the 10 recalls for 2019 gmc sierra limited 1500 rwd, but my truck has the same problem with the brake module has those recalls I feel like gmc might have used different parts for the other recall but used the same brake module for my truck cause I have that same problem has the recall. It's obviously a issue that needs to be look in and my brake module should be fixed by gmc
Corrective Action:
Ok I know my vin don't go under the 10 recalls for 2019 gmc sierra limited 1500 rwd, but my truck has the same problem with the brake module has those recalls I feel like gmc might have used different parts for the other recall but used the same brake module for my truck cause I have that same problem has the recall. It's obviously a issue that needs to be look in and my brake module should be fixed by gmc
Additional Notes:
Ok I know my vin don't go under the 10 recalls for 2019 gmc sierra limited 1500 rwd, but my truck has the same problem with the brake module has those recalls I feel like gmc might have used different parts for the other recall but used the same brake module for my truck cause I have that same problem has the recall. It's obviously a issue that needs to be look in and my brake module should be fixed by gmc
Mfg Campaign: 11661191
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ok I know my vin don't go under the 10 recalls for 2019 gmc sierra limited 1500 rwd, but my truck has the same problem with the brake module has those recalls I feel like gmc might have used different parts for the other recall but used the same brake module for my truck cause I have that same problem has the recall. It's obviously a issue that needs to be look in and my brake module should be fixed by gmc
Corrective Action:
Ok I know my vin don't go under the 10 recalls for 2019 gmc sierra limited 1500 rwd, but my truck has the same problem with the brake module has those recalls I feel like gmc might have used different parts for the other recall but used the same brake module for my truck cause I have that same problem has the recall. It's obviously a issue that needs to be look in and my brake module should be fixed by gmc
Additional Notes:
Ok I know my vin don't go under the 10 recalls for 2019 gmc sierra limited 1500 rwd, but my truck has the same problem with the brake module has those recalls I feel like gmc might have used different parts for the other recall but used the same brake module for my truck cause I have that same problem has the recall. It's obviously a issue that needs to be look in and my brake module should be fixed by gmc
Mfg Campaign: 11661191
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
This is a second report of an issue that first happened in February 2025, the dealer replaced the battery and called it fixed. On Friday 5-2-2025 I started the vehicle and as I was driving the dash lit up with these warnings: Service Trailer brake system, Service ESC, Brake System Failure 62 mph top speed, Steering assist reduced drive with care, The vehicle steering got stiff and brake pedal went to the floor board with a little braking available if I stood very hard on the brake pedal. I got off to the side of the road, cycled the truck on and off and was able to drive off. It did this three times before I could get it to the dealer the next day, If my daughter was driving I would have expected that two of the three would have resulted in a wreck as she would not have been strong enough to steer or stop the vehicle. The dealer had it three days and replaced the brake master cylinder and called it fixed, I picked the vehicle up and on the way home I stopped for gas, after the gas station the dash displayed: Service brake assist, I turned right around and took it back to the dealer, they checked the code and said the brake assist module was drawing too much current, I picked the vehicle back up three days later, they said they bleed the air out of the brake system and called it fixed. No one wants to ride with me and my daughter is begging me to trade the truck, they call it a death trap waiting to happen. GM says it is all normal issues.
Corrective Action:
This is a second report of an issue that first happened in February 2025, the dealer replaced the battery and called it fixed. On Friday 5-2-2025 I started the vehicle and as I was driving the dash lit up with these warnings: Service Trailer brake system, Service ESC, Brake System Failure 62 mph top speed, Steering assist reduced drive with care, The vehicle steering got stiff and brake pedal went to the floor board with a little braking available if I stood very hard on the brake pedal. I got off to the side of the road, cycled the truck on and off and was able to drive off. It did this three times before I could get it to the dealer the next day, If my daughter was driving I would have expected that two of the three would have resulted in a wreck as she would not have been strong enough to steer or stop the vehicle. The dealer had it three days and replaced the brake master cylinder and called it fixed, I picked the vehicle up and on the way home I stopped for gas, after the gas station the dash displayed: Service brake assist, I turned right around and took it back to the dealer, they checked the code and said the brake assist module was drawing too much current, I picked the vehicle back up three days later, they said they bleed the air out of the brake system and called it fixed. No one wants to ride with me and my daughter is begging me to trade the truck, they call it a death trap waiting to happen. GM says it is all normal issues.
Additional Notes:
This is a second report of an issue that first happened in February 2025, the dealer replaced the battery and called it fixed. On Friday 5-2-2025 I started the vehicle and as I was driving the dash lit up with these warnings: Service Trailer brake system, Service ESC, Brake System Failure 62 mph top speed, Steering assist reduced drive with care, The vehicle steering got stiff and brake pedal went to the floor board with a little braking available if I stood very hard on the brake pedal. I got off to the side of the road, cycled the truck on and off and was able to drive off. It did this three times before I could get it to the dealer the next day, If my daughter was driving I would have expected that two of the three would have resulted in a wreck as she would not have been strong enough to steer or stop the vehicle. The dealer had it three days and replaced the brake master cylinder and called it fixed, I picked the vehicle up and on the way home I stopped for gas, after the gas station the dash displayed: Service brake assist, I turned right around and took it back to the dealer, they checked the code and said the brake assist module was drawing too much current, I picked the vehicle back up three days later, they said they bleed the air out of the brake system and called it fixed. No one wants to ride with me and my daughter is begging me to trade the truck, they call it a death trap waiting to happen. GM says it is all normal issues.
Mfg Campaign: 11661258
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is a second report of an issue that first happened in February 2025, the dealer replaced the battery and called it fixed. On Friday 5-2-2025 I started the vehicle and as I was driving the dash lit up with these warnings: Service Trailer brake system, Service ESC, Brake System Failure 62 mph top speed, Steering assist reduced drive with care, The vehicle steering got stiff and brake pedal went to the floor board with a little braking available if I stood very hard on the brake pedal. I got off to the side of the road, cycled the truck on and off and was able to drive off. It did this three times before I could get it to the dealer the next day, If my daughter was driving I would have expected that two of the three would have resulted in a wreck as she would not have been strong enough to steer or stop the vehicle. The dealer had it three days and replaced the brake master cylinder and called it fixed, I picked the vehicle up and on the way home I stopped for gas, after the gas station the dash displayed: Service brake assist, I turned right around and took it back to the dealer, they checked the code and said the brake assist module was drawing too much current, I picked the vehicle back up three days later, they said they bleed the air out of the brake system and called it fixed. No one wants to ride with me and my daughter is begging me to trade the truck, they call it a death trap waiting to happen. GM says it is all normal issues.
Corrective Action:
This is a second report of an issue that first happened in February 2025, the dealer replaced the battery and called it fixed. On Friday 5-2-2025 I started the vehicle and as I was driving the dash lit up with these warnings: Service Trailer brake system, Service ESC, Brake System Failure 62 mph top speed, Steering assist reduced drive with care, The vehicle steering got stiff and brake pedal went to the floor board with a little braking available if I stood very hard on the brake pedal. I got off to the side of the road, cycled the truck on and off and was able to drive off. It did this three times before I could get it to the dealer the next day, If my daughter was driving I would have expected that two of the three would have resulted in a wreck as she would not have been strong enough to steer or stop the vehicle. The dealer had it three days and replaced the brake master cylinder and called it fixed, I picked the vehicle up and on the way home I stopped for gas, after the gas station the dash displayed: Service brake assist, I turned right around and took it back to the dealer, they checked the code and said the brake assist module was drawing too much current, I picked the vehicle back up three days later, they said they bleed the air out of the brake system and called it fixed. No one wants to ride with me and my daughter is begging me to trade the truck, they call it a death trap waiting to happen. GM says it is all normal issues.
Additional Notes:
This is a second report of an issue that first happened in February 2025, the dealer replaced the battery and called it fixed. On Friday 5-2-2025 I started the vehicle and as I was driving the dash lit up with these warnings: Service Trailer brake system, Service ESC, Brake System Failure 62 mph top speed, Steering assist reduced drive with care, The vehicle steering got stiff and brake pedal went to the floor board with a little braking available if I stood very hard on the brake pedal. I got off to the side of the road, cycled the truck on and off and was able to drive off. It did this three times before I could get it to the dealer the next day, If my daughter was driving I would have expected that two of the three would have resulted in a wreck as she would not have been strong enough to steer or stop the vehicle. The dealer had it three days and replaced the brake master cylinder and called it fixed, I picked the vehicle up and on the way home I stopped for gas, after the gas station the dash displayed: Service brake assist, I turned right around and took it back to the dealer, they checked the code and said the brake assist module was drawing too much current, I picked the vehicle back up three days later, they said they bleed the air out of the brake system and called it fixed. No one wants to ride with me and my daughter is begging me to trade the truck, they call it a death trap waiting to happen. GM says it is all normal issues.
Mfg Campaign: 11661258
Recall Date: May 15, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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