Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
364 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Corrective Action:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Additional Notes:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Mfg Campaign: 11441201
Recall Date: Nov 21, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Corrective Action:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Additional Notes:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Mfg Campaign: 11441201
Recall Date: Nov 21, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Corrective Action:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Additional Notes:
The truck displayed warning lights for ABS, traction control, trailer brakes, and front park assist. Additionally speed control (cruise) did not function. This presented a safety issue. I took to dealer asap. They repaired by replacing left rear wheel speed sensor. Cost about $216. Appears to work correctly at this time.
Mfg Campaign: 11441201
Recall Date: Nov 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
47,012 MILES RADIATOR FAILURE, LEAKING BADLY. GM DENIED REPAIR UNDER WARRANTY
Corrective Action:
47,012 MILES RADIATOR FAILURE, LEAKING BADLY. GM DENIED REPAIR UNDER WARRANTY
Additional Notes:
47,012 MILES RADIATOR FAILURE, LEAKING BADLY. GM DENIED REPAIR UNDER WARRANTY
Mfg Campaign: 11435499
Recall Date: Oct 5, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DIES AFTER 5DAYS OF NOT BEING DRIVEN. BATTERY CONTINUES TO GO DEAD, DEALER STATES NOTHING IS WRONG. NO REPAIRS WERE MADE. STRANDED 5 TIMES WITH A DEAD BATTERY
Corrective Action:
BATTERY DIES AFTER 5DAYS OF NOT BEING DRIVEN. BATTERY CONTINUES TO GO DEAD, DEALER STATES NOTHING IS WRONG. NO REPAIRS WERE MADE. STRANDED 5 TIMES WITH A DEAD BATTERY
Additional Notes:
BATTERY DIES AFTER 5DAYS OF NOT BEING DRIVEN. BATTERY CONTINUES TO GO DEAD, DEALER STATES NOTHING IS WRONG. NO REPAIRS WERE MADE. STRANDED 5 TIMES WITH A DEAD BATTERY
Mfg Campaign: 11435500
Recall Date: Oct 5, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS SLAMMING VIOLENTLY DURING SHIFTING, TRANSMISSION FLUID IS DARK AND CONTAMINATED. DEALER SAYS-" OPERATING AS DESIGNED, NO ISSUE FOUND" ALSO TRUCK SHAKES AND VIBRATES VIOLENTLY WHILE DRIVING
Corrective Action:
TRANSMISSION IS SLAMMING VIOLENTLY DURING SHIFTING, TRANSMISSION FLUID IS DARK AND CONTAMINATED. DEALER SAYS-" OPERATING AS DESIGNED, NO ISSUE FOUND" ALSO TRUCK SHAKES AND VIBRATES VIOLENTLY WHILE DRIVING
Additional Notes:
TRANSMISSION IS SLAMMING VIOLENTLY DURING SHIFTING, TRANSMISSION FLUID IS DARK AND CONTAMINATED. DEALER SAYS-" OPERATING AS DESIGNED, NO ISSUE FOUND" ALSO TRUCK SHAKES AND VIBRATES VIOLENTLY WHILE DRIVING
Mfg Campaign: 11435501
Recall Date: Oct 5, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle suddenly went into Reduced Engine Power while driving in heavy traffic. Vehicle immediately began to slow down and although there was some throttle response it was difficult to maneuver through traffic to get to the side of the road. This event happened around the 31,000 mile mark. The Reduced Engine Power message came on, but I do not remember hearing an audible alert. Being a 40 year Automotive Technician for GM, I am familiar with pulling codes and replacing parts. I called the dealership to see if this was covered by warranty and was told no. After pulling the codes, I personally replaced the Throttle Body Sensor and the Accelerator Pedal Assembly, but the vehicle continued to go into Reduced Engine Power mode. I took the vehicle into the dealership and they diagnosed the cause as a corroded connector. The connector was replaced and the vehicle was returned to me. After a little over one month and less than 1,000 miles the vehicle is once again going into Reduced Engine Power mode. I can have my vehicle available for inspection if necessary.
Corrective Action:
Vehicle suddenly went into Reduced Engine Power while driving in heavy traffic. Vehicle immediately began to slow down and although there was some throttle response it was difficult to maneuver through traffic to get to the side of the road. This event happened around the 31,000 mile mark. The Reduced Engine Power message came on, but I do not remember hearing an audible alert. Being a 40 year Automotive Technician for GM, I am familiar with pulling codes and replacing parts. I called the dealership to see if this was covered by warranty and was told no. After pulling the codes, I personally replaced the Throttle Body Sensor and the Accelerator Pedal Assembly, but the vehicle continued to go into Reduced Engine Power mode. I took the vehicle into the dealership and they diagnosed the cause as a corroded connector. The connector was replaced and the vehicle was returned to me. After a little over one month and less than 1,000 miles the vehicle is once again going into Reduced Engine Power mode. I can have my vehicle available for inspection if necessary.
Additional Notes:
Vehicle suddenly went into Reduced Engine Power while driving in heavy traffic. Vehicle immediately began to slow down and although there was some throttle response it was difficult to maneuver through traffic to get to the side of the road. This event happened around the 31,000 mile mark. The Reduced Engine Power message came on, but I do not remember hearing an audible alert. Being a 40 year Automotive Technician for GM, I am familiar with pulling codes and replacing parts. I called the dealership to see if this was covered by warranty and was told no. After pulling the codes, I personally replaced the Throttle Body Sensor and the Accelerator Pedal Assembly, but the vehicle continued to go into Reduced Engine Power mode. I took the vehicle into the dealership and they diagnosed the cause as a corroded connector. The connector was replaced and the vehicle was returned to me. After a little over one month and less than 1,000 miles the vehicle is once again going into Reduced Engine Power mode. I can have my vehicle available for inspection if necessary.
Mfg Campaign: 11431055
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Very very bad shudder vibration noticed mostly during light throttle acceleration of 30-64 mph (48-104 km/h) during steady state driving with the transmission not actively shifting gear..
Corrective Action:
Very very bad shudder vibration noticed mostly during light throttle acceleration of 30-64 mph (48-104 km/h) during steady state driving with the transmission not actively shifting gear..
Additional Notes:
Very very bad shudder vibration noticed mostly during light throttle acceleration of 30-64 mph (48-104 km/h) during steady state driving with the transmission not actively shifting gear..
Mfg Campaign: 11428665
Recall Date: Aug 11, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated that upon depressing the accelerator, the vehicle shuddered while upshifting. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where they were unable to service the vehicle. The contact had also taken the vehicle to an independent mechanic who informed him that there was a TSB placed on the vehicle. He explained that the incorrect type of transmission fluid had been placed in the transmission which would cause the failure that he had experienced. The contact then called Sewell Buick GMC of Dallas (7474 Lemmon Ave, Dallas, TX 75209) where he was informed that he would be charged a diagnostic fee prior to the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated that upon depressing the accelerator, the vehicle shuddered while upshifting. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where they were unable to service the vehicle. The contact had also taken the vehicle to an independent mechanic who informed him that there was a TSB placed on the vehicle. He explained that the incorrect type of transmission fluid had been placed in the transmission which would cause the failure that he had experienced. The contact then called Sewell Buick GMC of Dallas (7474 Lemmon Ave, Dallas, TX 75209) where he was informed that he would be charged a diagnostic fee prior to the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated that upon depressing the accelerator, the vehicle shuddered while upshifting. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where they were unable to service the vehicle. The contact had also taken the vehicle to an independent mechanic who informed him that there was a TSB placed on the vehicle. He explained that the incorrect type of transmission fluid had been placed in the transmission which would cause the failure that he had experienced. The contact then called Sewell Buick GMC of Dallas (7474 Lemmon Ave, Dallas, TX 75209) where he was informed that he would be charged a diagnostic fee prior to the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.
Mfg Campaign: 11425124
Recall Date: Jul 16, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Mfg Campaign: 11421246
Recall Date: Jun 17, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Mfg Campaign: 11421246
Recall Date: Jun 17, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Corrective Action:
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Additional Notes:
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Mfg Campaign: 11420121
Recall Date: Jun 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Corrective Action:
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Additional Notes:
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Mfg Campaign: 11420121
Recall Date: Jun 8, 2021
General Motors, Llc
Defect Description:
TIRES:BEAD
Potential Consequences:
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Corrective Action:
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Additional Notes:
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Mfg Campaign: 11419659
Recall Date: Jun 4, 2021
General Motors, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Corrective Action:
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Additional Notes:
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Mfg Campaign: 11419659
Recall Date: Jun 4, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 GMC SIERRA. The contact stated that while driving at 35 mph, when another vehicle had collided with the contact's vehicle which resulted in the airbags not deploying. The contact stated no warning lights were illuminated. The contact sustained a head injury and did require medical attention. A police report was filed. The vehicle was towed to a local dealer where it was in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000. The VIN was not available. Vehicle has been repaired.*JB
Corrective Action:
The contact owns a 2018 GMC SIERRA. The contact stated that while driving at 35 mph, when another vehicle had collided with the contact's vehicle which resulted in the airbags not deploying. The contact stated no warning lights were illuminated. The contact sustained a head injury and did require medical attention. A police report was filed. The vehicle was towed to a local dealer where it was in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000. The VIN was not available. Vehicle has been repaired.*JB
Additional Notes:
The contact owns a 2018 GMC SIERRA. The contact stated that while driving at 35 mph, when another vehicle had collided with the contact's vehicle which resulted in the airbags not deploying. The contact stated no warning lights were illuminated. The contact sustained a head injury and did require medical attention. A police report was filed. The vehicle was towed to a local dealer where it was in the process of being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000. The VIN was not available. Vehicle has been repaired.*JB
Mfg Campaign: 11418361
Recall Date: May 24, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I LEFT HOME TO GO TO THE STORE. WHILE DRIVING ON THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS OR TRUCK IN FRONT OF ME OR PASSING ME. NOTHING HIT MY TRUCK. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE TRUCK. THE SUNROOF EXPLODED SENDING GLASS EVERYWHERE. I WAS DRIVING ON A 5 LANE HIGHWAY, IT WAS RAINING, BUT NOT A BAD STORM. THE ROAD WAS STRAIGHT AND IN GOOD CONDITION. IT HAPPENED SO FAST I DID NOT KNOW WHAT WAS GOING ON. I PULLED INTO A GAS STATION TO CHECK MY TRUCK. I FOUND GLASS ALL IN THE BED OF THE TRUCK AND MOST OF THE SUNROOF GONE. I HAVE TAKEN IT TO THE DEALER AS THE TRUCK IS UNDER WARRANTY. I WAS TOLD THE WARRANTY DOES NOT COVER DAMAGE AND SO FAR NO ANSWER IT THEY WILL COVER IT. I HAVE HAD THE TRUCK FOR ALMOST 3 YEARS AND IT IS NEARING THE END OF THE WARRANTY.
Corrective Action:
I LEFT HOME TO GO TO THE STORE. WHILE DRIVING ON THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS OR TRUCK IN FRONT OF ME OR PASSING ME. NOTHING HIT MY TRUCK. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE TRUCK. THE SUNROOF EXPLODED SENDING GLASS EVERYWHERE. I WAS DRIVING ON A 5 LANE HIGHWAY, IT WAS RAINING, BUT NOT A BAD STORM. THE ROAD WAS STRAIGHT AND IN GOOD CONDITION. IT HAPPENED SO FAST I DID NOT KNOW WHAT WAS GOING ON. I PULLED INTO A GAS STATION TO CHECK MY TRUCK. I FOUND GLASS ALL IN THE BED OF THE TRUCK AND MOST OF THE SUNROOF GONE. I HAVE TAKEN IT TO THE DEALER AS THE TRUCK IS UNDER WARRANTY. I WAS TOLD THE WARRANTY DOES NOT COVER DAMAGE AND SO FAR NO ANSWER IT THEY WILL COVER IT. I HAVE HAD THE TRUCK FOR ALMOST 3 YEARS AND IT IS NEARING THE END OF THE WARRANTY.
Additional Notes:
I LEFT HOME TO GO TO THE STORE. WHILE DRIVING ON THE HIGHWAY MY SUNROOF EXPLODED. THERE WERE NO CARS OR TRUCK IN FRONT OF ME OR PASSING ME. NOTHING HIT MY TRUCK. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE TRUCK. THE SUNROOF EXPLODED SENDING GLASS EVERYWHERE. I WAS DRIVING ON A 5 LANE HIGHWAY, IT WAS RAINING, BUT NOT A BAD STORM. THE ROAD WAS STRAIGHT AND IN GOOD CONDITION. IT HAPPENED SO FAST I DID NOT KNOW WHAT WAS GOING ON. I PULLED INTO A GAS STATION TO CHECK MY TRUCK. I FOUND GLASS ALL IN THE BED OF THE TRUCK AND MOST OF THE SUNROOF GONE. I HAVE TAKEN IT TO THE DEALER AS THE TRUCK IS UNDER WARRANTY. I WAS TOLD THE WARRANTY DOES NOT COVER DAMAGE AND SO FAR NO ANSWER IT THEY WILL COVER IT. I HAVE HAD THE TRUCK FOR ALMOST 3 YEARS AND IT IS NEARING THE END OF THE WARRANTY.
Mfg Campaign: 11416550
Recall Date: May 14, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING JUST GOES OUT WHILE DRIVING (PULLING INTO PARKING LOT) AND THEN COMES BACK ON CAUSING AN OVERSTEERING PROBLEM.
Corrective Action:
POWER STEERING JUST GOES OUT WHILE DRIVING (PULLING INTO PARKING LOT) AND THEN COMES BACK ON CAUSING AN OVERSTEERING PROBLEM.
Additional Notes:
POWER STEERING JUST GOES OUT WHILE DRIVING (PULLING INTO PARKING LOT) AND THEN COMES BACK ON CAUSING AN OVERSTEERING PROBLEM.
Mfg Campaign: 11416244
Recall Date: May 12, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SPARE TIRE CRANK CABLE BROKE ALLOWING SPARE TIRE TO FALL OUT FROM UNDER THE TRUCK ON THE INTERSTATE AT 70 MPH. SPARE TIRE SLIDE BACKWARDS UNDER MY 5TH WHEEL CAMPER DAMAGING THE CAMPER AND FLYING OFF INTO THE HIGHWAY MEDIAN.
Corrective Action:
SPARE TIRE CRANK CABLE BROKE ALLOWING SPARE TIRE TO FALL OUT FROM UNDER THE TRUCK ON THE INTERSTATE AT 70 MPH. SPARE TIRE SLIDE BACKWARDS UNDER MY 5TH WHEEL CAMPER DAMAGING THE CAMPER AND FLYING OFF INTO THE HIGHWAY MEDIAN.
Additional Notes:
SPARE TIRE CRANK CABLE BROKE ALLOWING SPARE TIRE TO FALL OUT FROM UNDER THE TRUCK ON THE INTERSTATE AT 70 MPH. SPARE TIRE SLIDE BACKWARDS UNDER MY 5TH WHEEL CAMPER DAMAGING THE CAMPER AND FLYING OFF INTO THE HIGHWAY MEDIAN.
Mfg Campaign: 11407546
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810, (203)885-7774) FOR AN OIL CHANGE AND THE ENGINE WAS FLUSHED ON FOUR OCCASIONS. THE CONTACT STATED THAT THE VIBRATION INCREASED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND A TIRE ROTATION AND ALIGNMENT WAS PERFORMED. THE CONTACT WAS ALSO INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TORQUE CONVERTER WAS ALSO REPLACED HOWEVER, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810, (203)885-7774) FOR AN OIL CHANGE AND THE ENGINE WAS FLUSHED ON FOUR OCCASIONS. THE CONTACT STATED THAT THE VIBRATION INCREASED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND A TIRE ROTATION AND ALIGNMENT WAS PERFORMED. THE CONTACT WAS ALSO INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TORQUE CONVERTER WAS ALSO REPLACED HOWEVER, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810, (203)885-7774) FOR AN OIL CHANGE AND THE ENGINE WAS FLUSHED ON FOUR OCCASIONS. THE CONTACT STATED THAT THE VIBRATION INCREASED. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND A TIRE ROTATION AND ALIGNMENT WAS PERFORMED. THE CONTACT WAS ALSO INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TORQUE CONVERTER WAS ALSO REPLACED HOWEVER, THE FAILURE REMAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Mfg Campaign: 11407700
Recall Date: Apr 12, 2021
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