Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
427 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the RPM increased, and the drive signal flashed on and off. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module (TCM) failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact requested a second opinion from another independent mechanic, and it was confirmed as a transmission control module (TCM) failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the RPM increased, and the drive signal flashed on and off. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module (TCM) failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact requested a second opinion from another independent mechanic, and it was confirmed as a transmission control module (TCM) failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the RPM increased, and the drive signal flashed on and off. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module (TCM) failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact requested a second opinion from another independent mechanic, and it was confirmed as a transmission control module (TCM) failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.
Mfg Campaign: 11633347
Recall Date: Dec 31, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shifting 1st to 2nd and 2nd to 1st is very hard and jolting. It hesitates and doesn't go immediately which could cause an accident.
Corrective Action:
Shifting 1st to 2nd and 2nd to 1st is very hard and jolting. It hesitates and doesn't go immediately which could cause an accident.
Additional Notes:
Shifting 1st to 2nd and 2nd to 1st is very hard and jolting. It hesitates and doesn't go immediately which could cause an accident.
Mfg Campaign: 11632863
Recall Date: Dec 28, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that the vehicle sputtered. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
Mfg Campaign: 11632759
Recall Date: Dec 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Corrective Action:
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Additional Notes:
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Mfg Campaign: 11632288
Recall Date: Dec 24, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Corrective Action:
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Additional Notes:
My rear defrosters shorted out causing a small fire and causing the window to explode. The recall for this issue has already been performed on this vehicle...
Mfg Campaign: 11632288
Recall Date: Dec 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Corrective Action:
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Additional Notes:
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Mfg Campaign: 11630226
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Corrective Action:
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Additional Notes:
On Friday, December 6, 2024, my “check engine light” illuminated on my 2017 GMC Sierra pickup. The engine is the gasoline version of the 5.3 liter. I took my truck to Brogden Buick/GMC in Olathe, KS. They informed me the trouble code was 219a, indicating there was a problem with the fuel/air ratio. On Monday, December 9, 2024, I was contacted and informed the fuel injectors needed to be replaced at a cost of approx. $2700. Based upon research I’ve conducted GM’s fuel injectors have been a service concern since approximately 2014. Service bulletin DCS5097 (N182198000-Special Coverage Engine Fuel Injector) was issued on July 26, 2019 that included my engine configuration. However, this particular bulletin does not appear to cover my Kansas based vehicle. I just had my vehicle at Brogden for a previous check engine light two weeks ago. This required replacing the fuel cell pressure sensor at just over $700. These repairs seem to be related. I’m reading that 2023 and 2024 Chevrolet and GMC trucks are also having fuel injector issues. This seems to be an ongoing problem that GM does not appear to be appropriately addressing. My truck is relatively low mileage with only 58,786 miles. It has never towed, is garage kept and is maintained in a pristine condition. I’ve never experienced fuel injector issues any any previously owned vehicle .
Mfg Campaign: 11630226
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I face this problem
Corrective Action:
I face this problem
Additional Notes:
I face this problem
Mfg Campaign: 11629672
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I face this problem
Corrective Action:
I face this problem
Additional Notes:
I face this problem
Mfg Campaign: 11629672
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I face this problem
Corrective Action:
I face this problem
Additional Notes:
I face this problem
Mfg Campaign: 11629672
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle torque converter broke internally at 76000 miles while on the highway, causing vehicle immobile while traveling at 55 mph. Almost rear ended trying to get off highway safely. Torque converter failure caused transmission to have to be rebuilt at a cost of $4,700. After doing some research it is a very common and defective problem with trucks using 6l80 transmission.
Corrective Action:
Vehicle torque converter broke internally at 76000 miles while on the highway, causing vehicle immobile while traveling at 55 mph. Almost rear ended trying to get off highway safely. Torque converter failure caused transmission to have to be rebuilt at a cost of $4,700. After doing some research it is a very common and defective problem with trucks using 6l80 transmission.
Additional Notes:
Vehicle torque converter broke internally at 76000 miles while on the highway, causing vehicle immobile while traveling at 55 mph. Almost rear ended trying to get off highway safely. Torque converter failure caused transmission to have to be rebuilt at a cost of $4,700. After doing some research it is a very common and defective problem with trucks using 6l80 transmission.
Mfg Campaign: 11628934
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Corrective Action:
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Additional Notes:
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Mfg Campaign: 11627865
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Corrective Action:
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Additional Notes:
When driving the truck sometimes all the gauges start to go out and go back and forth all the dash lights go on an the whole truck goes to low power an only goes about 10miles per hour you pull over and let it cool down for about 20to30 minutes and can start the truck and drive off again took it’ to the dealer for a plug in and he said no code is showing up and can not help me its been doing this for 1and a half years
Mfg Campaign: 11627865
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Corrective Action:
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Additional Notes:
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Mfg Campaign: 11627874
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Corrective Action:
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Additional Notes:
I remote started my truck and entered the vehicle with my girlfriend approximately 3mins after remote starting. We immediately smelled smoke that smelled like an electrical fire. I heard sizzling/static-like/electrical short sounds coming from back seat and when I looked back, I saw thick white smoke pouring out of the the small black plastic trim piece on the rear power sliding window that covers the electrical connections between the sliding pane of the power sliding window and the solid, non-moving pane of glass on the passenger side of the rear window assembly. I immediately shut the truck off and climbed into the back seat with a flashlight to investigate. While looking at the rear window, the passenger side non-moving pane of glass in the rear window EXPLODED very loudly, which actually hurt my ears. The glass stayed intact but spider webbed the entire pane. I immediately pulled the fuse for the rear defroster and cleared the tremendous about of smoke that had filled my cab. The window continued to make sizzling and static like noises for the 20min ride home. Upon investigating this issue online, I discovered that GM has issued a recall on this defect for all of Canada and only certain US states that are above a certain longitude, which doesn’t include my state of PA. I am terrified to use my remote starter on the vehicle now or even preheat the truck manually for fear of burning mu truck down. I contacted a GM dealership who told me my truck didn’t have any active recalls on it and to file an insurance claim. I have since filed a complaint to GM customer service who is investigating my claim to determine if they will cover the repair. They said up to 30days to make determination! This is a huge safety hazard that is known and acknowledged to be in every Silverado and Sierra with a power sliding rear window within the model years 2014-1017
Mfg Campaign: 11627874
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Corrective Action:
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Additional Notes:
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Mfg Campaign: 11627801
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Corrective Action:
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Additional Notes:
Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power steering is totally out. It now does not want to start as it needa jumped. Something electrical is draining it daily. Power steering assist light has been on.
Mfg Campaign: 11627801
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My complaint number 11461471 , I made this complaint on 04/20/2022 about my 2017 GMC Sierra 1500.my truck is have the same problems that the GMC trucks recalled. As I stated when I filed my complaint with NHTSA and GMC. I carried my truck back to the dealership 7 times and complained about the problem. Once my warranty expired no one want to talk about the problem with the transmission. I started having problems in September 2017 my truck had 6,949 miles. I have paperwork every time I carried it to gmc dealership. NHTSA need to look at the problem with the 2017 Sierra too.
Corrective Action:
My complaint number 11461471 , I made this complaint on 04/20/2022 about my 2017 GMC Sierra 1500.my truck is have the same problems that the GMC trucks recalled. As I stated when I filed my complaint with NHTSA and GMC. I carried my truck back to the dealership 7 times and complained about the problem. Once my warranty expired no one want to talk about the problem with the transmission. I started having problems in September 2017 my truck had 6,949 miles. I have paperwork every time I carried it to gmc dealership. NHTSA need to look at the problem with the 2017 Sierra too.
Additional Notes:
My complaint number 11461471 , I made this complaint on 04/20/2022 about my 2017 GMC Sierra 1500.my truck is have the same problems that the GMC trucks recalled. As I stated when I filed my complaint with NHTSA and GMC. I carried my truck back to the dealership 7 times and complained about the problem. Once my warranty expired no one want to talk about the problem with the transmission. I started having problems in September 2017 my truck had 6,949 miles. I have paperwork every time I carried it to gmc dealership. NHTSA need to look at the problem with the 2017 Sierra too.
Mfg Campaign: 11625933
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck would slip out of gear while in DRIVE in very dangerous situations. Tuck would suddenly jerk forward when in Drive and Stopped at a Stop Sign or light. No warning light or codes. Transmission Specialist evaluated and determined that Transmission was about to have a critical failure. The 6L80 transmission was replaced with 109,933 original miles on it.
Corrective Action:
Truck would slip out of gear while in DRIVE in very dangerous situations. Tuck would suddenly jerk forward when in Drive and Stopped at a Stop Sign or light. No warning light or codes. Transmission Specialist evaluated and determined that Transmission was about to have a critical failure. The 6L80 transmission was replaced with 109,933 original miles on it.
Additional Notes:
Truck would slip out of gear while in DRIVE in very dangerous situations. Tuck would suddenly jerk forward when in Drive and Stopped at a Stop Sign or light. No warning light or codes. Transmission Specialist evaluated and determined that Transmission was about to have a critical failure. The 6L80 transmission was replaced with 109,933 original miles on it.
Mfg Campaign: 11625692
Recall Date: Nov 16, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. The vehicle was taken to the local dealer who replaced the spark plugs, but the failure persisted. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who determined that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. The vehicle was taken to the local dealer who replaced the spark plugs, but the failure persisted. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who determined that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. The vehicle was taken to the local dealer who replaced the spark plugs, but the failure persisted. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was later towed to the local dealer who determined that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
Mfg Campaign: 11624663
Recall Date: Nov 12, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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