Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving at low speed such at in drive thru or parking lot if you press brake couple repetitive times pedal gets hard and you have to press really hard to stop it’s like vacumn assist losses vacumn in braking assist been happening last couple years but I’ve learned to adjust my braking at low speed to adapt
Corrective Action:
Driving at low speed such at in drive thru or parking lot if you press brake couple repetitive times pedal gets hard and you have to press really hard to stop it’s like vacumn assist losses vacumn in braking assist been happening last couple years but I’ve learned to adjust my braking at low speed to adapt
Additional Notes:
Driving at low speed such at in drive thru or parking lot if you press brake couple repetitive times pedal gets hard and you have to press really hard to stop it’s like vacumn assist losses vacumn in braking assist been happening last couple years but I’ve learned to adjust my braking at low speed to adapt
Mfg Campaign: 11616516
Recall Date: Sep 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has been in the dealership from where it was bought numerous of times for the same problem. Transmission shifts very hard from one to two and Has lots of slippage. Dealer recommended a transmission flush and it did not fix the problem. They would keep telling me that the transmission is normal for slipping and slamming hard while changing gears. I’ve been to multiple shops and nobody seems to know how to give me a correct answer or guide me on how to fix my problem.
Corrective Action:
The vehicle has been in the dealership from where it was bought numerous of times for the same problem. Transmission shifts very hard from one to two and Has lots of slippage. Dealer recommended a transmission flush and it did not fix the problem. They would keep telling me that the transmission is normal for slipping and slamming hard while changing gears. I’ve been to multiple shops and nobody seems to know how to give me a correct answer or guide me on how to fix my problem.
Additional Notes:
The vehicle has been in the dealership from where it was bought numerous of times for the same problem. Transmission shifts very hard from one to two and Has lots of slippage. Dealer recommended a transmission flush and it did not fix the problem. They would keep telling me that the transmission is normal for slipping and slamming hard while changing gears. I’ve been to multiple shops and nobody seems to know how to give me a correct answer or guide me on how to fix my problem.
Mfg Campaign: 11613374
Recall Date: Sep 9, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Stopping at a stop sign with several cars in front of me my vehicle wouldn’t stop, luckily the car in front of me moved. I immediately called the dealership to have my vehicle repaired. They confirmed my brakes had a problem including the vacuum pump having an internal failure. They replaced vacuum pump and required belts then charged me $800.00 for this service.
Corrective Action:
Stopping at a stop sign with several cars in front of me my vehicle wouldn’t stop, luckily the car in front of me moved. I immediately called the dealership to have my vehicle repaired. They confirmed my brakes had a problem including the vacuum pump having an internal failure. They replaced vacuum pump and required belts then charged me $800.00 for this service.
Additional Notes:
Stopping at a stop sign with several cars in front of me my vehicle wouldn’t stop, luckily the car in front of me moved. I immediately called the dealership to have my vehicle repaired. They confirmed my brakes had a problem including the vacuum pump having an internal failure. They replaced vacuum pump and required belts then charged me $800.00 for this service.
Mfg Campaign: 11613141
Recall Date: Sep 6, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Drivers side seat belt cable broke off where it connects to left side of drivers seat. It looks like a clean break I can send pictures
Corrective Action:
Drivers side seat belt cable broke off where it connects to left side of drivers seat. It looks like a clean break I can send pictures
Additional Notes:
Drivers side seat belt cable broke off where it connects to left side of drivers seat. It looks like a clean break I can send pictures
Mfg Campaign: 11610614
Recall Date: Aug 24, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Corrective Action:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Additional Notes:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Mfg Campaign: 11608843
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Corrective Action:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Additional Notes:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Mfg Campaign: 11608843
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Corrective Action:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Additional Notes:
I have a 2016 GMC 1500 Sierra Denali and experiencing a very scary problem that has suddenly developed with this vehicle. As I am parking or in a slow turn, the vehicle completely looses all power [engine, electronics, brakes, etc..] and the steering wheel jerks out of my hands and then a second or 2 later it comes back on and then repeated 2 more times as I was attempting to park. I had this happen while turning into a parking spot at the store. Then the next day it did it a again as I was turning into a different parking lot. I loose complete control of the vehicle. I have been lucky not to hit another vehicle, more specifically a person. I decided to park the vehicle at home and not drive it until I get GMC service to diagnose. I have an appointment at a dealership to diagnose the problem on 08-15-204 at "Chevrolet Buck GMC of Puyallup Inc.". I did some research on the internet and found a site where others have experienced the same problem. I looked for recalls yet none are concerning my vehicle, however I did find a recall# N202325410 that fits the entire issue for some earlier vehicles. Same exact problem. Something to do with the steering column electrical harness. Please advise what recourse I have?
Mfg Campaign: 11608843
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 60 MPH, the power steering assist became inoperable. While driving at slow speeds, the power steering assist was intermittently inoperable. The power steering warning light was illuminated was intermittently inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,200.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 60 MPH, the power steering assist became inoperable. While driving at slow speeds, the power steering assist was intermittently inoperable. The power steering warning light was illuminated was intermittently inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,200.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving 60 MPH, the power steering assist became inoperable. While driving at slow speeds, the power steering assist was intermittently inoperable. The power steering warning light was illuminated was intermittently inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,200.
Mfg Campaign: 11605044
Recall Date: Jul 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Welds on condenser are leaking freon. I had a shop evacuate a/c. I keep getting told my truck vin does not have a recall for condenser even though i am seeing recall info for condenser.
Corrective Action:
Welds on condenser are leaking freon. I had a shop evacuate a/c. I keep getting told my truck vin does not have a recall for condenser even though i am seeing recall info for condenser.
Additional Notes:
Welds on condenser are leaking freon. I had a shop evacuate a/c. I keep getting told my truck vin does not have a recall for condenser even though i am seeing recall info for condenser.
Mfg Campaign: 11603733
Recall Date: Jul 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle stopped moving very slowly and came to a complete stop. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under warranty twice. The manufacturer was made aware of the failure but confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle stopped moving very slowly and came to a complete stop. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under warranty twice. The manufacturer was made aware of the failure but confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle stopped moving very slowly and came to a complete stop. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under warranty twice. The manufacturer was made aware of the failure but confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 130,000.
Mfg Campaign: 11598310
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Mfg Campaign: 11596110
Recall Date: Jun 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the transmission started shifting improperly. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission fluid control sensor. The contact was informed that due to the transmission fluid sensor failure, the torque converter control module needed to be replaced. The contact stated that the vehicle was taken to several different independent mechanics and the diagnosis was confirmed. The vehicle was not repaired. The contact provided the DTC codes: P0711 and P0700. The contact researched and discovered a previous repair coverage with a similar failure description. The coverage program code was N192291660. The manufacturer was made aware of the failure; however, the contact was informed that there were no unrepaired recalls or coverage for the failure. The failure mileage was approximately 86,624.
Mfg Campaign: 11596110
Recall Date: Jun 24, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at slow speeds, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle, after which the steering wheel jerked to center independently. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at slow speeds, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle, after which the steering wheel jerked to center independently. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at slow speeds, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle, after which the steering wheel jerked to center independently. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.
Mfg Campaign: 11593871
Recall Date: Jun 12, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On a recent road trip my family and I experienced an issue with the Brake Assist on my 2016 GMC Sierra. When I returned back from our vacation I took the vehicle to a 3rd party mechanic that I trusted to perform diagnostics. He advised that I would need a new vacuum pump and stretch belt to correct the issue. Upon receiving this information I advised him to move forward with the repair. What I didn't know was that Special Coverage N182202780 covers this exact repair from GM at no cost to the customer. I followed up with GM to see if I could recoup any of the cost and I was told no because I didn't get the work done at a GM dealership. I find this to be extremely frustrating as I did not know there was a special notice that would have covered this defect, and if I had I would of taken the vehicle to a GMC dealership. I feel that GM should reimburse me for the defect that was known even if I had the vehicle serviced at my chosen mechanic. Any help would be greatly appreciated
Corrective Action:
On a recent road trip my family and I experienced an issue with the Brake Assist on my 2016 GMC Sierra. When I returned back from our vacation I took the vehicle to a 3rd party mechanic that I trusted to perform diagnostics. He advised that I would need a new vacuum pump and stretch belt to correct the issue. Upon receiving this information I advised him to move forward with the repair. What I didn't know was that Special Coverage N182202780 covers this exact repair from GM at no cost to the customer. I followed up with GM to see if I could recoup any of the cost and I was told no because I didn't get the work done at a GM dealership. I find this to be extremely frustrating as I did not know there was a special notice that would have covered this defect, and if I had I would of taken the vehicle to a GMC dealership. I feel that GM should reimburse me for the defect that was known even if I had the vehicle serviced at my chosen mechanic. Any help would be greatly appreciated
Additional Notes:
On a recent road trip my family and I experienced an issue with the Brake Assist on my 2016 GMC Sierra. When I returned back from our vacation I took the vehicle to a 3rd party mechanic that I trusted to perform diagnostics. He advised that I would need a new vacuum pump and stretch belt to correct the issue. Upon receiving this information I advised him to move forward with the repair. What I didn't know was that Special Coverage N182202780 covers this exact repair from GM at no cost to the customer. I followed up with GM to see if I could recoup any of the cost and I was told no because I didn't get the work done at a GM dealership. I find this to be extremely frustrating as I did not know there was a special notice that would have covered this defect, and if I had I would of taken the vehicle to a GMC dealership. I feel that GM should reimburse me for the defect that was known even if I had the vehicle serviced at my chosen mechanic. Any help would be greatly appreciated
Mfg Campaign: 11587853
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck only has 40,000 miles on it and has the 8 speed 8L90 transmission. The truck bucks hard and has majorly delayed acceleration, especially on the initial startup of the vehicle. At this point the torque converter is going bad as well as the transmission fluid temperature sensor as per my mechanic when hooked up to the computer. It is now causing a fluttering of the RPMs, especially when the vehicle heats up after running for several minutes. It is severely impacting my fuel economy as well as my general safety when operation my truck. This is a known problem with this type of transmission but so far there has been no recall issued, only a class action lawsuit that I am having a hard time joining. It is going to cost me over $8000 for a new transmission and I don't really know where to turn at this point or what to do! Please make GM issue a recall for this known transmission problem that they put in millions of vehicles, all having similar problems as my own! Thank you!
Corrective Action:
My truck only has 40,000 miles on it and has the 8 speed 8L90 transmission. The truck bucks hard and has majorly delayed acceleration, especially on the initial startup of the vehicle. At this point the torque converter is going bad as well as the transmission fluid temperature sensor as per my mechanic when hooked up to the computer. It is now causing a fluttering of the RPMs, especially when the vehicle heats up after running for several minutes. It is severely impacting my fuel economy as well as my general safety when operation my truck. This is a known problem with this type of transmission but so far there has been no recall issued, only a class action lawsuit that I am having a hard time joining. It is going to cost me over $8000 for a new transmission and I don't really know where to turn at this point or what to do! Please make GM issue a recall for this known transmission problem that they put in millions of vehicles, all having similar problems as my own! Thank you!
Additional Notes:
My truck only has 40,000 miles on it and has the 8 speed 8L90 transmission. The truck bucks hard and has majorly delayed acceleration, especially on the initial startup of the vehicle. At this point the torque converter is going bad as well as the transmission fluid temperature sensor as per my mechanic when hooked up to the computer. It is now causing a fluttering of the RPMs, especially when the vehicle heats up after running for several minutes. It is severely impacting my fuel economy as well as my general safety when operation my truck. This is a known problem with this type of transmission but so far there has been no recall issued, only a class action lawsuit that I am having a hard time joining. It is going to cost me over $8000 for a new transmission and I don't really know where to turn at this point or what to do! Please make GM issue a recall for this known transmission problem that they put in millions of vehicles, all having similar problems as my own! Thank you!
Mfg Campaign: 11586112
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while reversing into a parking space and attempting to stop the vehicle, the brake pedal required an excessive amount of effort to bring the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while reversing into a parking space and attempting to stop the vehicle, the brake pedal required an excessive amount of effort to bring the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while reversing into a parking space and attempting to stop the vehicle, the brake pedal required an excessive amount of effort to bring the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.
Mfg Campaign: 11580168
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Radiator leak. Low coolant, had to keep adding coolant. Only 76000 miles on truck. No warning other than the coolant temp was going up and down as I accelerated.
Corrective Action:
Radiator leak. Low coolant, had to keep adding coolant. Only 76000 miles on truck. No warning other than the coolant temp was going up and down as I accelerated.
Additional Notes:
Radiator leak. Low coolant, had to keep adding coolant. Only 76000 miles on truck. No warning other than the coolant temp was going up and down as I accelerated.
Mfg Campaign: 11578801
Recall Date: Mar 21, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving I heard “sizzle” sound coming from the rear tailgate sliding window. I had my rear defroster on which I immediately turned off and the sound stopped. I got home 2 minutes later, parked the truck then an hour later when I was about to go back out to pickup my son I noticed the drivers side glass panel had shattered. I’m now aware of this issue under Customer Satisfaction Program [XXX] “Rear Window Defroster Thermal Event” and apparently this was a GM recall in Canada but not the US. I will take it to the dealership tomorrow and know they are going to say it’s my problem but that’s such [XXX]. Hoping they can cover this cost. I’m listing this here as a form of documentation…unsure if this institution can help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving I heard “sizzle” sound coming from the rear tailgate sliding window. I had my rear defroster on which I immediately turned off and the sound stopped. I got home 2 minutes later, parked the truck then an hour later when I was about to go back out to pickup my son I noticed the drivers side glass panel had shattered. I’m now aware of this issue under Customer Satisfaction Program [XXX] “Rear Window Defroster Thermal Event” and apparently this was a GM recall in Canada but not the US. I will take it to the dealership tomorrow and know they are going to say it’s my problem but that’s such [XXX]. Hoping they can cover this cost. I’m listing this here as a form of documentation…unsure if this institution can help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving I heard “sizzle” sound coming from the rear tailgate sliding window. I had my rear defroster on which I immediately turned off and the sound stopped. I got home 2 minutes later, parked the truck then an hour later when I was about to go back out to pickup my son I noticed the drivers side glass panel had shattered. I’m now aware of this issue under Customer Satisfaction Program [XXX] “Rear Window Defroster Thermal Event” and apparently this was a GM recall in Canada but not the US. I will take it to the dealership tomorrow and know they are going to say it’s my problem but that’s such [XXX]. Hoping they can cover this cost. I’m listing this here as a form of documentation…unsure if this institution can help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576463
Recall Date: Mar 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while operating the vehicle, a loud noise was present coming from the engine compartment. The contact stated that the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the engine camshaft and lifters had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 96,500.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while operating the vehicle, a loud noise was present coming from the engine compartment. The contact stated that the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the engine camshaft and lifters had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 96,500.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated that while operating the vehicle, a loud noise was present coming from the engine compartment. The contact stated that the check engine warning light remained illuminated, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the engine camshaft and lifters had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 96,500.
Mfg Campaign: 11573286
Recall Date: Feb 22, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear window exploded make it a full recall finally. Jeez.
Corrective Action:
Rear window exploded make it a full recall finally. Jeez.
Additional Notes:
Rear window exploded make it a full recall finally. Jeez.
Mfg Campaign: 11572367
Recall Date: Feb 16, 2024
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