Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386050
Recall Date: Apr 6, 2023
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Express and GMC Savana vehicles. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192264500
Recall Date: Sep 6, 2019
Unicell Body Company Inc.
Safety Issue:
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 11, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192218960
Recall Date: May 23, 2019
Consumer Complaints
7 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sales of this vehicle is currently being attempted. Fraudulant odometer tampering. Vehicle dash reads 70948mi. Carfax shows a consistent progression of mileage. As of october 8th 2024 the actual mileage reported 269,208. This is a federal crime. [XXX] is the seller on facebook marketplace. [XXX] 's business is Premier Motorsports LLC 2800 Clifty Dr, Madison, IN 47250. [XXX] 's phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Sales of this vehicle is currently being attempted. Fraudulant odometer tampering. Vehicle dash reads 70948mi. Carfax shows a consistent progression of mileage. As of october 8th 2024 the actual mileage reported 269,208. This is a federal crime. [XXX] is the seller on facebook marketplace. [XXX] 's business is Premier Motorsports LLC 2800 Clifty Dr, Madison, IN 47250. [XXX] 's phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Sales of this vehicle is currently being attempted. Fraudulant odometer tampering. Vehicle dash reads 70948mi. Carfax shows a consistent progression of mileage. As of october 8th 2024 the actual mileage reported 269,208. This is a federal crime. [XXX] is the seller on facebook marketplace. [XXX] 's business is Premier Motorsports LLC 2800 Clifty Dr, Madison, IN 47250. [XXX] 's phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11646707
Recall Date: Mar 6, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 GMC Savana. The contact stated while driving 60-65 MPH over a bump in the roadway, the vehicle started shaking abnormally. There were no warning lights illuminated. The contact researched the failure on YouTube and determined the vehicle had experienced the death wobble. The contact called OnStar and was informed that the vehicle was working as designed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Penske Buick GMC of Cerritos (18400 Studebaker Rd., Cerritos, CA 90703); who had a master technician drive with her however, the contact was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Culver City Chevrolet Service (6101 W Slauson Ave., Culver City, CA 90230); and was diagnosed that the power steering housing and another unknown mechanism needed to be replaced after a test drive. The vehicle was not repaired. The manufacturer was contacted, who opened a claim and confirmed there was no warranty coverage. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2019 GMC Savana. The contact stated while driving 60-65 MPH over a bump in the roadway, the vehicle started shaking abnormally. There were no warning lights illuminated. The contact researched the failure on YouTube and determined the vehicle had experienced the death wobble. The contact called OnStar and was informed that the vehicle was working as designed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Penske Buick GMC of Cerritos (18400 Studebaker Rd., Cerritos, CA 90703); who had a master technician drive with her however, the contact was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Culver City Chevrolet Service (6101 W Slauson Ave., Culver City, CA 90230); and was diagnosed that the power steering housing and another unknown mechanism needed to be replaced after a test drive. The vehicle was not repaired. The manufacturer was contacted, who opened a claim and confirmed there was no warranty coverage. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2019 GMC Savana. The contact stated while driving 60-65 MPH over a bump in the roadway, the vehicle started shaking abnormally. There were no warning lights illuminated. The contact researched the failure on YouTube and determined the vehicle had experienced the death wobble. The contact called OnStar and was informed that the vehicle was working as designed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Penske Buick GMC of Cerritos (18400 Studebaker Rd., Cerritos, CA 90703); who had a master technician drive with her however, the contact was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Culver City Chevrolet Service (6101 W Slauson Ave., Culver City, CA 90230); and was diagnosed that the power steering housing and another unknown mechanism needed to be replaced after a test drive. The vehicle was not repaired. The manufacturer was contacted, who opened a claim and confirmed there was no warranty coverage. The failure mileage was approximately 64,000.
Mfg Campaign: 11625413
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Corrective Action:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Additional Notes:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Mfg Campaign: 11539200
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Corrective Action:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Additional Notes:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Mfg Campaign: 11539200
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Corrective Action:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Additional Notes:
The battery run out of charge. After a battery boost the car turn on and work OK except that the signal lights did not work first, then they turn on by itself. Same thing happened with the warning lights. The AC stopped working, The wipers wash pump does not work, the outside lights do not turn to high and stayed on after the car is turn off. I took my car to the dealer 3 days ago and they are not able to find the issue even though they contacted GMC directly and worked with their technicians.
Mfg Campaign: 11539200
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact stated that he rented a 2019 GMC Savana from Penske Truck Rental at (1460 Thorne Rd, Tacoma, WA 98421) and the battery shorted out and the vehicle was unable to start. The Penske company sent out a tech who was able to jump-start the vehicle. The contact was able to drive to his residence; however, the vehicle was unable to start the next morning. Penske was called and replaced the battery; however, the next day the voltmeter was operating erratically. The contact stated that he was able to drive but roadside assistance was contacted as the brakes felt spongy with no warning lights illuminated. The contact stated that another driver charged the battery and continued driving. The contact stated that Penske Rental Truck (1 NE Columbia Blvd, Portland, OR 97211) eventually switched the vehicle to a 2021 GMC Savana several days later. The contact stated that he took the 2021 GMC Savana to an independent mechanic for a diagnostic test before he started traveling again. The independent mechanic diagnosed that the emissions monitor was malfunctioning and that the sensors need to be replaced. The contact related the failure to NHTSA Campaign Number: 21V189000 (Electrical System). The contact stated that the recall remedy was insufficient as the GMC engineers proposed an incorrect remedy for the circuitry. The contact stated that he returned the van to the rental facility. The contact stated that Penske Corporate was notified of the issues. The VIN were not available.
Corrective Action:
The contact stated that he rented a 2019 GMC Savana from Penske Truck Rental at (1460 Thorne Rd, Tacoma, WA 98421) and the battery shorted out and the vehicle was unable to start. The Penske company sent out a tech who was able to jump-start the vehicle. The contact was able to drive to his residence; however, the vehicle was unable to start the next morning. Penske was called and replaced the battery; however, the next day the voltmeter was operating erratically. The contact stated that he was able to drive but roadside assistance was contacted as the brakes felt spongy with no warning lights illuminated. The contact stated that another driver charged the battery and continued driving. The contact stated that Penske Rental Truck (1 NE Columbia Blvd, Portland, OR 97211) eventually switched the vehicle to a 2021 GMC Savana several days later. The contact stated that he took the 2021 GMC Savana to an independent mechanic for a diagnostic test before he started traveling again. The independent mechanic diagnosed that the emissions monitor was malfunctioning and that the sensors need to be replaced. The contact related the failure to NHTSA Campaign Number: 21V189000 (Electrical System). The contact stated that the recall remedy was insufficient as the GMC engineers proposed an incorrect remedy for the circuitry. The contact stated that he returned the van to the rental facility. The contact stated that Penske Corporate was notified of the issues. The VIN were not available.
Additional Notes:
The contact stated that he rented a 2019 GMC Savana from Penske Truck Rental at (1460 Thorne Rd, Tacoma, WA 98421) and the battery shorted out and the vehicle was unable to start. The Penske company sent out a tech who was able to jump-start the vehicle. The contact was able to drive to his residence; however, the vehicle was unable to start the next morning. Penske was called and replaced the battery; however, the next day the voltmeter was operating erratically. The contact stated that he was able to drive but roadside assistance was contacted as the brakes felt spongy with no warning lights illuminated. The contact stated that another driver charged the battery and continued driving. The contact stated that Penske Rental Truck (1 NE Columbia Blvd, Portland, OR 97211) eventually switched the vehicle to a 2021 GMC Savana several days later. The contact stated that he took the 2021 GMC Savana to an independent mechanic for a diagnostic test before he started traveling again. The independent mechanic diagnosed that the emissions monitor was malfunctioning and that the sensors need to be replaced. The contact related the failure to NHTSA Campaign Number: 21V189000 (Electrical System). The contact stated that the recall remedy was insufficient as the GMC engineers proposed an incorrect remedy for the circuitry. The contact stated that he returned the van to the rental facility. The contact stated that Penske Corporate was notified of the issues. The VIN were not available.
Mfg Campaign: 11514596
Recall Date: Mar 30, 2023
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
2019 GMC CUTAWAY. CONSUMER WRITES IN REGARDS TO WARPED RIGHT REAR DOOR. THE CONSUMER STATED UPON DELIVERY OF THE VEHICLE THE DOOR WAS WARPED. THE CONSUMER STATED AN EMAIL WAS IMMEDIATELY SENT TO THE DEALER MAKING THEM AWAR OF THE DEFECT. THE DEALER ADVISED IT WOULD BE COVERED UNDER WARRANTY. BUT, THE WARRANTY WAS DENIED STATING THAT THE DEFECT WAS CAUSED BY EXCESSIVE CUSTOMER USE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED.
Corrective Action:
2019 GMC CUTAWAY. CONSUMER WRITES IN REGARDS TO WARPED RIGHT REAR DOOR. THE CONSUMER STATED UPON DELIVERY OF THE VEHICLE THE DOOR WAS WARPED. THE CONSUMER STATED AN EMAIL WAS IMMEDIATELY SENT TO THE DEALER MAKING THEM AWAR OF THE DEFECT. THE DEALER ADVISED IT WOULD BE COVERED UNDER WARRANTY. BUT, THE WARRANTY WAS DENIED STATING THAT THE DEFECT WAS CAUSED BY EXCESSIVE CUSTOMER USE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED.
Additional Notes:
2019 GMC CUTAWAY. CONSUMER WRITES IN REGARDS TO WARPED RIGHT REAR DOOR. THE CONSUMER STATED UPON DELIVERY OF THE VEHICLE THE DOOR WAS WARPED. THE CONSUMER STATED AN EMAIL WAS IMMEDIATELY SENT TO THE DEALER MAKING THEM AWAR OF THE DEFECT. THE DEALER ADVISED IT WOULD BE COVERED UNDER WARRANTY. BUT, THE WARRANTY WAS DENIED STATING THAT THE DEFECT WAS CAUSED BY EXCESSIVE CUSTOMER USE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE REPAIRED.
Mfg Campaign: 11428979
Recall Date: Aug 13, 2021
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