Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386050
Recall Date: Apr 6, 2023
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
Unicell Body Company Inc.
Safety Issue:
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 11, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192218960
Recall Date: May 23, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18299
Recall Date: Sep 21, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Express and GMC Savana vehicles with certain combinations of front-tire and gross-vehicle-weight option codes. The Tire Pressure Monitoring System (TPMS) may be incorrectly calibrated, causing the TPMS warning lamp to illuminate when tire pressure reaches 37 PSI, not 41 PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18255
Recall Date: Aug 2, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18146
Recall Date: Apr 26, 2018
Consumer Complaints
5 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 GMC Savana. The contact stated that while stopped at a traffic light, the vehicle stalled. The oil pressure light was illuminated. After several attempts, the vehicle failed to restart. The Police Department was called, and the Officer helped to push the vehicle out of the roadway. A police report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The battery was replaced, but the vehicle failed to restart. The vehicle was towed back to the residence and was not repaired. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The repair was pending. The manufacturer was not notified of the failure. The failure mileage was 72,634.
Corrective Action:
The contact owns a 2018 GMC Savana. The contact stated that while stopped at a traffic light, the vehicle stalled. The oil pressure light was illuminated. After several attempts, the vehicle failed to restart. The Police Department was called, and the Officer helped to push the vehicle out of the roadway. A police report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The battery was replaced, but the vehicle failed to restart. The vehicle was towed back to the residence and was not repaired. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The repair was pending. The manufacturer was not notified of the failure. The failure mileage was 72,634.
Additional Notes:
The contact owns a 2018 GMC Savana. The contact stated that while stopped at a traffic light, the vehicle stalled. The oil pressure light was illuminated. After several attempts, the vehicle failed to restart. The Police Department was called, and the Officer helped to push the vehicle out of the roadway. A police report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The battery was replaced, but the vehicle failed to restart. The vehicle was towed back to the residence and was not repaired. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The repair was pending. The manufacturer was not notified of the failure. The failure mileage was 72,634.
Mfg Campaign: 11647360
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Corrective Action:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Additional Notes:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Mfg Campaign: 11376767
Recall Date: Nov 27, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Corrective Action:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Additional Notes:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Mfg Campaign: 11376767
Recall Date: Nov 27, 2020
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Corrective Action:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Additional Notes:
MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.
Mfg Campaign: 11376767
Recall Date: Nov 27, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER WAITING MY TURN TO PAY A TOLL ON THE OHIO TURNPIKE EXIT IN TOLEDO, THE VAN DID NOT STOP WHEN I APPLIED THE BRAKES AND I RAN INTO THE BACK OF THE CAR AHEAD OF ME. MY VAN BRAKES HAD BEEN WORKING AS WE EASED UP TO THE TOLL BOTH WITH ABOUT 6 CARS AHEAD OF ME. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I WAS SECOND ON LINE, I EASED UP ON THE BRAKES. BUT, THE VAN WOULD NOT STOP EVEN THOUGH I STOMPED ON THE BRAKES TWICE VERY HARD, IT STIL WOULD NOT STOP.
Corrective Action:
AFTER WAITING MY TURN TO PAY A TOLL ON THE OHIO TURNPIKE EXIT IN TOLEDO, THE VAN DID NOT STOP WHEN I APPLIED THE BRAKES AND I RAN INTO THE BACK OF THE CAR AHEAD OF ME. MY VAN BRAKES HAD BEEN WORKING AS WE EASED UP TO THE TOLL BOTH WITH ABOUT 6 CARS AHEAD OF ME. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I WAS SECOND ON LINE, I EASED UP ON THE BRAKES. BUT, THE VAN WOULD NOT STOP EVEN THOUGH I STOMPED ON THE BRAKES TWICE VERY HARD, IT STIL WOULD NOT STOP.
Additional Notes:
AFTER WAITING MY TURN TO PAY A TOLL ON THE OHIO TURNPIKE EXIT IN TOLEDO, THE VAN DID NOT STOP WHEN I APPLIED THE BRAKES AND I RAN INTO THE BACK OF THE CAR AHEAD OF ME. MY VAN BRAKES HAD BEEN WORKING AS WE EASED UP TO THE TOLL BOTH WITH ABOUT 6 CARS AHEAD OF ME. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I WAS SECOND ON LINE, I EASED UP ON THE BRAKES. BUT, THE VAN WOULD NOT STOP EVEN THOUGH I STOMPED ON THE BRAKES TWICE VERY HARD, IT STIL WOULD NOT STOP.
Mfg Campaign: 11172369
Recall Date: Jan 27, 2019
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