GMC SAVANA 2018

Complete listing of complaints and recalls for this vehicle

5
Complaints
8
Recalls

Complaints & Recalls

5 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V247000 SAFETY RECALL
150.8K Vehicles Affected
Recall Date: Apr 6, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.

Potential Risk:
An overheated electrical circuit increases the risk of a fire.
FREE Recall Solution:
Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N222386050
Notice Date: May 2, 2023
Recall Date: Apr 6, 2023
General Motors, Llc
NHTSA Campaign: 21V115000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Feb 25, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Potential Risk:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N212329050
Notice Date: Mar 22, 2021
Recall Date: Feb 25, 2021
Unicell Body Company Inc.
NHTSA Campaign: 19V428000 SAFETY RECALL
325 Vehicles Affected
Recall Date: Jun 11, 2019
Safety Issue:

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Potential Risk:
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Notice Date: May 9, 2019
Recall Date: Jun 11, 2019
General Motors Llc
NHTSA Campaign: 19V387000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: May 23, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Potential Risk:
Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N192218960
Notice Date: Jul 5, 2019
Recall Date: May 23, 2019
General Motors Llc
NHTSA Campaign: 18V655000 SAFETY RECALL
30.4K Vehicles Affected
Recall Date: Sep 21, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Potential Risk:
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
FREE Recall Solution:
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18299
Notice Date: Nov 6, 2018
Recall Date: Sep 21, 2018
General Motors Llc
NHTSA Campaign: 18V509000 SAFETY RECALL
94 Vehicles Affected
Recall Date: Aug 2, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 Chevrolet Express and GMC Savana vehicles with certain combinations of front-tire and gross-vehicle-weight option codes. The Tire Pressure Monitoring System (TPMS) may be incorrectly calibrated, causing the TPMS warning lamp to illuminate when tire pressure reaches 37 PSI, not 41 PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
If the low tire pressure telltale is not illuminated at the correct tire pressure, the driver may have less time to react to a low-tire-pressure situation, which could affect the driver's ability to control the vehicle in certain situations and could increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will check the PSI information on the remote control door lock receiver (RCDLR) and tire placard match, and if the information is different the RCDLR will be reprogrammed. This repair will be done free of charge. The recall began August 27, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18255.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18255
Notice Date: Aug 27, 2018
Recall Date: Aug 2, 2018
General Motors Llc
NHTSA Campaign: 18V267000 SAFETY RECALL
6.2K Vehicles Affected
Recall Date: Apr 26, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18146
Notice Date: Jun 11, 2018
Recall Date: Apr 26, 2018

Consumer Complaints

5 Complaints
General Motors, Llc
Campaign: 11647360 Other
Mar 10, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 GMC Savana. The contact stated that while stopped at a traffic light, the vehicle stalled. The oil pressure light was illuminated. After several attempts, the vehicle failed to restart. The Police Department was called, and the Officer helped to push the vehicle out of the roadway. A police report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The battery was replaced, but the vehicle failed to restart. The vehicle was towed back to the residence and was not repaired. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The repair was pending. The manufacturer was not notified of the failure. The failure mileage was 72,634.

Corrective Action:

The contact owns a 2018 GMC Savana. The contact stated that while stopped at a traffic light, the vehicle stalled. The oil pressure light was illuminated. After several attempts, the vehicle failed to restart. The Police Department was called, and the Officer helped to push the vehicle out of the roadway. A police report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The battery was replaced, but the vehicle failed to restart. The vehicle was towed back to the residence and was not repaired. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The repair was pending. The manufacturer was not notified of the failure. The failure mileage was 72,634.

Additional Notes:

The contact owns a 2018 GMC Savana. The contact stated that while stopped at a traffic light, the vehicle stalled. The oil pressure light was illuminated. After several attempts, the vehicle failed to restart. The Police Department was called, and the Officer helped to push the vehicle out of the roadway. A police report was not filed. The vehicle was towed to the local dealer where it was diagnosed that the engine had failed and needed to be replaced. The battery was replaced, but the vehicle failed to restart. The vehicle was towed back to the residence and was not repaired. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The repair was pending. The manufacturer was not notified of the failure. The failure mileage was 72,634.

Manufacturer: GMC
Mfg Campaign: 11647360
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
General Motors, Llc
Campaign: 11376767 Other
Nov 27, 2020
Defect Description:

SUSPENSION

Potential Consequences:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Corrective Action:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Additional Notes:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Manufacturer: GMC
Mfg Campaign: 11376767
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
General Motors, Llc
Campaign: 11376767 Other
Nov 27, 2020
Defect Description:

WHEELS

Potential Consequences:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Corrective Action:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Additional Notes:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Manufacturer: GMC
Mfg Campaign: 11376767
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
General Motors, Llc
Campaign: 11376767 Other
Nov 27, 2020
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Corrective Action:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Additional Notes:

MY 2018 VAN IS AN EXPLORER CONVERSION WITH 13000 MILES ON IT. IT WAS TAKEN TO GMC FOR REPAIRS FOR WHAT THE TECH IS CALLING A "DEATH WOBBLE". BASICALLY THE VAN AT UNPREDICTED TIMES GETS INTO A ROUGH SHAKING IN THE FRONT END THAT FORCES YOU TO STOP. THIS HAPPENED WHILE BRAKING GOING DOWN STEEP GRADES (5%+), ALSO TURNING ONTO A SLOPED ROAD AND AGAIN JUST TRAVELING ON A HILLY ROAD WITHOUT AND USE OF BRAKES. DEALER FOUND THAT 3 OF THE 4 RIMS WHICH WERE INSTALLED BY EXPLORER CONVERSION VANS ARE WARPED OR BENT. THE TIRE SIZE INSTALLED IS 20" WHICH IS DIFFERENT THAN THE STOCK SIZE OF 16". THE CURRENT TIRES ARE PIRELLI SCORPION VERDE 265/50/R20. THE VAN HAS ONLY BEEN DRIVEN ON STANDARD ROAD AND NEVER COLLIDED WITH OR RAN OVER ANY OBJECT IN THE ROAD. UNKNOWN AT THIS TIME IF REPLACING THE WHEELS WILL FIX THE ISSUE DUE TO ISSUES OBTAINING REPLACEMENTS. BIGGER CONCERN IS 3 OUT OF 4 WHEELS FAILING UNDER NORMAL ROAD CONDITIONS AND USE.

Manufacturer: GMC
Mfg Campaign: 11376767
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
General Motors, Llc
Campaign: 11172369 Other
Jan 27, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

AFTER WAITING MY TURN TO PAY A TOLL ON THE OHIO TURNPIKE EXIT IN TOLEDO, THE VAN DID NOT STOP WHEN I APPLIED THE BRAKES AND I RAN INTO THE BACK OF THE CAR AHEAD OF ME. MY VAN BRAKES HAD BEEN WORKING AS WE EASED UP TO THE TOLL BOTH WITH ABOUT 6 CARS AHEAD OF ME. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I WAS SECOND ON LINE, I EASED UP ON THE BRAKES. BUT, THE VAN WOULD NOT STOP EVEN THOUGH I STOMPED ON THE BRAKES TWICE VERY HARD, IT STIL WOULD NOT STOP.

Corrective Action:

AFTER WAITING MY TURN TO PAY A TOLL ON THE OHIO TURNPIKE EXIT IN TOLEDO, THE VAN DID NOT STOP WHEN I APPLIED THE BRAKES AND I RAN INTO THE BACK OF THE CAR AHEAD OF ME. MY VAN BRAKES HAD BEEN WORKING AS WE EASED UP TO THE TOLL BOTH WITH ABOUT 6 CARS AHEAD OF ME. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I WAS SECOND ON LINE, I EASED UP ON THE BRAKES. BUT, THE VAN WOULD NOT STOP EVEN THOUGH I STOMPED ON THE BRAKES TWICE VERY HARD, IT STIL WOULD NOT STOP.

Additional Notes:

AFTER WAITING MY TURN TO PAY A TOLL ON THE OHIO TURNPIKE EXIT IN TOLEDO, THE VAN DID NOT STOP WHEN I APPLIED THE BRAKES AND I RAN INTO THE BACK OF THE CAR AHEAD OF ME. MY VAN BRAKES HAD BEEN WORKING AS WE EASED UP TO THE TOLL BOTH WITH ABOUT 6 CARS AHEAD OF ME. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I WAS SECOND ON LINE, I EASED UP ON THE BRAKES. BUT, THE VAN WOULD NOT STOP EVEN THOUGH I STOMPED ON THE BRAKES TWICE VERY HARD, IT STIL WOULD NOT STOP.

Manufacturer: GMC
Mfg Campaign: 11172369
Notice Date: Jan 27, 2019
Recall Date: Jan 27, 2019

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