Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386050
Recall Date: Apr 6, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192218960
Recall Date: May 23, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18299
Recall Date: Sep 21, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18155
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18146
Recall Date: Apr 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have either an inside rearview mirror or both left and right-hand flat exterior rearview mirrors. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16036
Recall Date: Sep 29, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15819
Recall Date: Apr 1, 2016
Consumer Complaints
11 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Corrective Action:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Additional Notes:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Mfg Campaign: 11408196
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Corrective Action:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Additional Notes:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Mfg Campaign: 11408196
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Corrective Action:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Additional Notes:
I TEST DROVE THE VEHICLE I PURCHASED IN THE PENSKE PARKING LOT. I WAS NOT ABLE TO TAKE IT TO THE FREEWAY. VEHICLE FELT FINE, ENGINE LOOKED GOOD, REAR TIRES WERE WORN, BUT I WAS TOLD THEY CONFORMED TO DOT STANDARDS. AFTER THE PURCHASE I STARTED TO DRIVE IT HOME. WHEN I GOT ON THE FREEWAY, I COULD NOT GET THE TRUCK ABOVE 50 MILES PER HOUR WITH OUT SEVERE VIBRATIONS. THE TRUCK ALSO PULLED TO THE RIGHT, IT WAS OBVIOUS THE TRUCK NEEDED A FRONT END ALIGNMENT. PENSKE GIVES A 15 DAY PERIOD WHEN THEY WILL REPAIR DAMAGE YOU HAVE FOUND. I ARRANGED WITH ALYSE, THE GIRL THAT WORKS FOR PENSKE SALES IN PENNSYLVANIA. SHE HAD ME BRING THE TRUCK TO CORONA RENTAL AND REPAIR CENTER. I PICKED THE TRUCK UP ON THE 15TH OF MARCH AND BROUGHT IT TO PENSKE FOR REPAIRS ON THE FRIDAY, 19, MARCH 2021. I CALLED THE FOLLOWING WEEK, AND TALKED TO YEISEN DELGADO, THE SALES REP WHERE THE TRUCK WAS PURCHASED FROM. HE SAID THE TRUCK HAD BEEN IN AN ACCIDENT, AND ASKED ME IF I WAS IN AN ACCIDENT. I HAD NOT BEEN IN AN ACCIDENT, AND DENIED IT WITH VIGOR. I COULD SEE I WAS NOT GOING TO GET MY TRUCK REPAIRED. I WENT TO VIEW THE TRUCK THE NEXT WEEK, AND WAS MET BY VICTOR, THE REPAIR MECHANIC SUPERVISOR. HE SHOWED ME THE DAMAGE FROM THE ACCIDENT, I HAVE MANY PICTURES. THEY HAD DRAWN AN ARROW INDICATING THE DAMAGE. IT WAS OBVIOUS THE DAMAGE WAS AL LEAST 4 MONTHS OLD. I HAD POSSESSION OF THE TRUCK FOR 4 OR 5 DAYS. I HAD A CARFAX REPORT AND IT CLEARLY SAID NO ACCIDENTS OR DAMAGE REPORTED. SO, I PURCHASED A TRUCK THAT HAD BEEN IN AN ACCIDENT. I HAVE BEEN STRUGGLING WITH THEM TO REPAIR THE TRUCK. I BELIEVE THEY ARE FIXING NOW. BUT, I HAVE PURCHASED A TRUCK THAT WAS CERTIFIED PROVEN TO BE IN GOOD CONDITION. I COULD NOT USE IT TO DRIVE MY HOME FURNITURE/GOODS THE 1347 MILES TO MY NEW HOME. PHOTO'S SHOW THE RUST ON THE RAMPAGED PARTS ARE AT LEAST 4 MONTHS OLD.
Mfg Campaign: 11408196
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Corrective Action:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Additional Notes:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Mfg Campaign: 11365198
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Corrective Action:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Additional Notes:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Mfg Campaign: 11365198
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Corrective Action:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Additional Notes:
OCCURS INTERMITTENTLY WHILE DRIVING OVER LAST 4 MONTHS IN FOLLOWING ORDER: INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING STABLETRACK DASH LIGHT CAME ON AND BRAKE LIGHTS WOULD NOT TURN OFF. BRAKE SWITCH AT PEDAL REPLACED. BRAKE LIGHTS NOW STAYING OFF. STABLETRACK DASH LIGHT CAME INTERMITTENTLY THREE TIMES AGAIN. STEERING WHEEL OFF CENTERS ITSELF TO LEFT A FEW DEGREES. INTERMITTENT DEATH WOBBLE IN STEERING WHEEL WHEN BRAKING RE-OCCURS. BRAKES PULLING SLIGHTLY TO LEFT. BRAKES STOP PULLING LEFT. STEERING WHEEL RE-CENTERS. INTERMITTENT DEATH WOBBLE CEASES IN STEERING WHEEL WHEN BRAKING.
Mfg Campaign: 11365198
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOORS AUTOMATICALLY LOCK BUT DO NOT ALWAYS UNLOCK WHEN THEY SHOULD. IN THE PAST, A CAR DOOR WOULD OPEN WHEN THE DOOR RELEASE WAS PULLED, REGARDLESS IF THE DOOR WAS LOCKED. I AM CONCERNED ABOUT GETTING OUT OF THE VEHICLE IN THE EVENT OF A FIRE. I WOULD LIKE THE OPTION TO TURN OFF THE AUTO LOCK FEATURE.
Corrective Action:
THE DOORS AUTOMATICALLY LOCK BUT DO NOT ALWAYS UNLOCK WHEN THEY SHOULD. IN THE PAST, A CAR DOOR WOULD OPEN WHEN THE DOOR RELEASE WAS PULLED, REGARDLESS IF THE DOOR WAS LOCKED. I AM CONCERNED ABOUT GETTING OUT OF THE VEHICLE IN THE EVENT OF A FIRE. I WOULD LIKE THE OPTION TO TURN OFF THE AUTO LOCK FEATURE.
Additional Notes:
THE DOORS AUTOMATICALLY LOCK BUT DO NOT ALWAYS UNLOCK WHEN THEY SHOULD. IN THE PAST, A CAR DOOR WOULD OPEN WHEN THE DOOR RELEASE WAS PULLED, REGARDLESS IF THE DOOR WAS LOCKED. I AM CONCERNED ABOUT GETTING OUT OF THE VEHICLE IN THE EVENT OF A FIRE. I WOULD LIKE THE OPTION TO TURN OFF THE AUTO LOCK FEATURE.
Mfg Campaign: 11231878
Recall Date: Jul 15, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN 2004 I PURCHASED A NEW CHEVY VAN. IN 2006 MY LIGHT SWITCH WIRING HARNESS MELTED TOGETHER AND I COULD NOT TURN MY LIGHTS OFF. I PAID TO GET THIS REPAIRED. IN 2008 THIS SAME VAN CAUGHT ON FIRE WHILE I WAS DRIVING. I PARKED THE VAN, OPENED THE DOOR AND GOT OUT.SAFELY. THE VAN WAS A TOTAL LOSS BUT I WAS SAFE. IN 2017 I PURCHASED A 2016 GMC VAN. THIS VAN HAS A FEATURE THAT AUTOMATICALLY LOCKS MY DOORS. THE DOORS DO NOT ALWAYS UNLOCK WHEN I PARK THIS VAN. I CAN'T UNDERSTAND WHY I HAVE TO HAVE THIS FEATURE. I WAS ABLE TO EGRESS MY OLD VEHICLE THAT CAUGHT FIRE BUT I MIGHT NOT HAVE THE SAME LUCK WITH THIS AUTOMATION FEATURE THAT LOCKS MY DOORS AND THE PASSENGER COMPARTMENT IS FILLING WITH SMOKE. I KEEP THINKING WHAT WOULD HAPPEN IF YOUNG CHILDREN WERE IN CAR SEATS AND THE DOORS DID NOT UNLOCK. I THINK THAT THIS IS NOT ONLY A USELESS FEATURE BUT A DANGEROUS ONE. I SHOULD HAVE THE ABILITY TO TURN OFF THIS AUTO LOCK FEATURE JUST AS I CAN WITH THE PASSENGER AIR BAG.
Corrective Action:
IN 2004 I PURCHASED A NEW CHEVY VAN. IN 2006 MY LIGHT SWITCH WIRING HARNESS MELTED TOGETHER AND I COULD NOT TURN MY LIGHTS OFF. I PAID TO GET THIS REPAIRED. IN 2008 THIS SAME VAN CAUGHT ON FIRE WHILE I WAS DRIVING. I PARKED THE VAN, OPENED THE DOOR AND GOT OUT.SAFELY. THE VAN WAS A TOTAL LOSS BUT I WAS SAFE. IN 2017 I PURCHASED A 2016 GMC VAN. THIS VAN HAS A FEATURE THAT AUTOMATICALLY LOCKS MY DOORS. THE DOORS DO NOT ALWAYS UNLOCK WHEN I PARK THIS VAN. I CAN'T UNDERSTAND WHY I HAVE TO HAVE THIS FEATURE. I WAS ABLE TO EGRESS MY OLD VEHICLE THAT CAUGHT FIRE BUT I MIGHT NOT HAVE THE SAME LUCK WITH THIS AUTOMATION FEATURE THAT LOCKS MY DOORS AND THE PASSENGER COMPARTMENT IS FILLING WITH SMOKE. I KEEP THINKING WHAT WOULD HAPPEN IF YOUNG CHILDREN WERE IN CAR SEATS AND THE DOORS DID NOT UNLOCK. I THINK THAT THIS IS NOT ONLY A USELESS FEATURE BUT A DANGEROUS ONE. I SHOULD HAVE THE ABILITY TO TURN OFF THIS AUTO LOCK FEATURE JUST AS I CAN WITH THE PASSENGER AIR BAG.
Additional Notes:
IN 2004 I PURCHASED A NEW CHEVY VAN. IN 2006 MY LIGHT SWITCH WIRING HARNESS MELTED TOGETHER AND I COULD NOT TURN MY LIGHTS OFF. I PAID TO GET THIS REPAIRED. IN 2008 THIS SAME VAN CAUGHT ON FIRE WHILE I WAS DRIVING. I PARKED THE VAN, OPENED THE DOOR AND GOT OUT.SAFELY. THE VAN WAS A TOTAL LOSS BUT I WAS SAFE. IN 2017 I PURCHASED A 2016 GMC VAN. THIS VAN HAS A FEATURE THAT AUTOMATICALLY LOCKS MY DOORS. THE DOORS DO NOT ALWAYS UNLOCK WHEN I PARK THIS VAN. I CAN'T UNDERSTAND WHY I HAVE TO HAVE THIS FEATURE. I WAS ABLE TO EGRESS MY OLD VEHICLE THAT CAUGHT FIRE BUT I MIGHT NOT HAVE THE SAME LUCK WITH THIS AUTOMATION FEATURE THAT LOCKS MY DOORS AND THE PASSENGER COMPARTMENT IS FILLING WITH SMOKE. I KEEP THINKING WHAT WOULD HAPPEN IF YOUNG CHILDREN WERE IN CAR SEATS AND THE DOORS DID NOT UNLOCK. I THINK THAT THIS IS NOT ONLY A USELESS FEATURE BUT A DANGEROUS ONE. I SHOULD HAVE THE ABILITY TO TURN OFF THIS AUTO LOCK FEATURE JUST AS I CAN WITH THE PASSENGER AIR BAG.
Mfg Campaign: 11230521
Recall Date: Jul 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Mfg Campaign: 11219707
Recall Date: Jun 13, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Mfg Campaign: 11219707
Recall Date: Jun 13, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SAVANA. WHILE THE KEY WAS IN THE IGNITION WITH THE VEHICLE TURNED ON, THE POWER WINDOWS WOULD NOT OPERATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE INTERIOR LIGHTING FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO COOK CHEVROLET BUICK (1193 W SAGINAW RD, VASSAR, MI 48768, (989) 823-8523) WHERE IT WAS DIAGNOSED THAT THE POWER SWITCH FOR THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ALSO, WHILE DRIVING 65 MPH, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE REAR CALIPERS SEIZED. THE CONTACT TOOK THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHO STATED THAT THE CALIBERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE STABILITRAC INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE STEERING POSITION SENSORS FAILED AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 9-529-6763906. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Mfg Campaign: 11219707
Recall Date: Jun 13, 2019
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