Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
88 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Corrective Action:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Additional Notes:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Mfg Campaign: 11674524
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Corrective Action:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Additional Notes:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Mfg Campaign: 11674524
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Corrective Action:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Additional Notes:
there seems to be electrical issue. the fan won't stop running even when shut off. the thermostat stop working with pretty low milage along with the tire sensors. Fixed the previous issues. Furthermore, while driving the vehicle stop working and had to use the momentum to park on the side of the road causing a unexpected break down. The vehicle won't start. This again seems electrical and the dealership want to charge for this. The vehicle is damaged since the manufacture and huge safety issue. Please urge to get a recall for all this items since it seems immersive expensive and unsafe to have to repair all this issues.
Mfg Campaign: 11674524
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I backed into a parked car in a parking lot.
Corrective Action:
I backed into a parked car in a parking lot.
Additional Notes:
I backed into a parked car in a parking lot.
Mfg Campaign: 11652444
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
Corrective Action:
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
Additional Notes:
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
Mfg Campaign: 11632861
Recall Date: Dec 28, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
Corrective Action:
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
Additional Notes:
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
Mfg Campaign: 11632861
Recall Date: Dec 28, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I can not remove my key from ignition . Sometimes it takes up to 30 minutes to get it to release. Have taken to multiple places they all have different answer and no one knows how to fix it . Getting worse everyday. Today was told to contact you that they could not help me
Corrective Action:
I can not remove my key from ignition . Sometimes it takes up to 30 minutes to get it to release. Have taken to multiple places they all have different answer and no one knows how to fix it . Getting worse everyday. Today was told to contact you that they could not help me
Additional Notes:
I can not remove my key from ignition . Sometimes it takes up to 30 minutes to get it to release. Have taken to multiple places they all have different answer and no one knows how to fix it . Getting worse everyday. Today was told to contact you that they could not help me
Mfg Campaign: 11586124
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Catastrophic engine failure. Piston #1 damage after a fuel injector issue. The truck just hit 100k miles. This left my husband stranded over an hour away. No check engine light or warning other than a loud pop and smoke. No warranty on the truck, I’ve been quoted $12k for a new engine. I have read MULTIPLE forums (one thread of 77 posts) of the same thing/similar thing happening.
Corrective Action:
Catastrophic engine failure. Piston #1 damage after a fuel injector issue. The truck just hit 100k miles. This left my husband stranded over an hour away. No check engine light or warning other than a loud pop and smoke. No warranty on the truck, I’ve been quoted $12k for a new engine. I have read MULTIPLE forums (one thread of 77 posts) of the same thing/similar thing happening.
Additional Notes:
Catastrophic engine failure. Piston #1 damage after a fuel injector issue. The truck just hit 100k miles. This left my husband stranded over an hour away. No check engine light or warning other than a loud pop and smoke. No warranty on the truck, I’ve been quoted $12k for a new engine. I have read MULTIPLE forums (one thread of 77 posts) of the same thing/similar thing happening.
Mfg Campaign: 11552949
Recall Date: Oct 31, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Mfg Campaign: 11544237
Recall Date: Sep 13, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
Mfg Campaign: 11544237
Recall Date: Sep 13, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 35,400.
Corrective Action:
The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 35,400.
Additional Notes:
The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 35,400.
Mfg Campaign: 11524646
Recall Date: May 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.
Corrective Action:
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.
Additional Notes:
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.
Mfg Campaign: 11515827
Recall Date: Apr 6, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.
Corrective Action:
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.
Additional Notes:
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came back, we had the fluid changed again. The problem came right back again.
Mfg Campaign: 11515827
Recall Date: Apr 6, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the road when all of a sudden I received a warning “power steering” drive with care and something called “stabilitrack” my power steering had shut off. I was driving down a highway going about 65 around Walker lake no with turns. Coming around one of the turns the power steering kicked back on and I almost jerked off the road. The trucks power steering continues to go in and out making is extremely scary to drive. I have parked it since
Corrective Action:
I was driving down the road when all of a sudden I received a warning “power steering” drive with care and something called “stabilitrack” my power steering had shut off. I was driving down a highway going about 65 around Walker lake no with turns. Coming around one of the turns the power steering kicked back on and I almost jerked off the road. The trucks power steering continues to go in and out making is extremely scary to drive. I have parked it since
Additional Notes:
I was driving down the road when all of a sudden I received a warning “power steering” drive with care and something called “stabilitrack” my power steering had shut off. I was driving down a highway going about 65 around Walker lake no with turns. Coming around one of the turns the power steering kicked back on and I almost jerked off the road. The trucks power steering continues to go in and out making is extremely scary to drive. I have parked it since
Mfg Campaign: 11512092
Recall Date: Mar 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The central control screen goes through a rapid, seemingly random series of "ghost touch" control changes. It cannot be stopped or shut down. It often changes the language of all screens in the vehicle (I cannot read French), shifts the instrument panel screen from speedometer to any of a large number of random screens, changes rear camera settings or deactivates it, changes bluetooth and telephone settings, and any of dozens of other actions many of which have a direct and immediate impact on vehicle safety. It serves as a terrible driver distraction because the driver has to do whatever they can to keep the screen from making unsafe changes to the vehicle settings. The driver's attention is divided between whatever the screen is doing and what is happening on the road.
Corrective Action:
The central control screen goes through a rapid, seemingly random series of "ghost touch" control changes. It cannot be stopped or shut down. It often changes the language of all screens in the vehicle (I cannot read French), shifts the instrument panel screen from speedometer to any of a large number of random screens, changes rear camera settings or deactivates it, changes bluetooth and telephone settings, and any of dozens of other actions many of which have a direct and immediate impact on vehicle safety. It serves as a terrible driver distraction because the driver has to do whatever they can to keep the screen from making unsafe changes to the vehicle settings. The driver's attention is divided between whatever the screen is doing and what is happening on the road.
Additional Notes:
The central control screen goes through a rapid, seemingly random series of "ghost touch" control changes. It cannot be stopped or shut down. It often changes the language of all screens in the vehicle (I cannot read French), shifts the instrument panel screen from speedometer to any of a large number of random screens, changes rear camera settings or deactivates it, changes bluetooth and telephone settings, and any of dozens of other actions many of which have a direct and immediate impact on vehicle safety. It serves as a terrible driver distraction because the driver has to do whatever they can to keep the screen from making unsafe changes to the vehicle settings. The driver's attention is divided between whatever the screen is doing and what is happening on the road.
Mfg Campaign: 11505424
Recall Date: Feb 3, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
The contact owns a 2017 GMC Canon. The contact stated while driving 70 MPH, the check engine warning light illuminated along with the following displayed message "ISSUE WITH EXHAUST SYSTEM REDUCE ENGINE POWER TAKE TO THE DEALER IMMEDIATELY", as the vehicle slowed down drastically not allowing the driver to accelerate over 20 MPH. The contact stated that the vehicle was towed to the dealer where the failure was diagnosed as the diesel particulate filter would not complete a burn. A manual regeneration was completed. The contact stated that the failure recurred after 2,500 miles in November 2022 and the vehicle was taken to the dealer, Kelley Buick GMC (255 W Van Fleet Dr, Bartow, FL 33830) where another manual regeneration was completed. The contact stated that the dealer informed him that if the failure reoccurred, he would need to purchase a filter for $2,000. The contact stated that the vehicle failed to inform when a burn was needed as other diesel vehicles were equipped with the burn alert system along with a switch to complete the burn. The manufacturer was notified of the failure and stated there were no recalls for the failure. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2017 GMC Canon. The contact stated while driving 70 MPH, the check engine warning light illuminated along with the following displayed message "ISSUE WITH EXHAUST SYSTEM REDUCE ENGINE POWER TAKE TO THE DEALER IMMEDIATELY", as the vehicle slowed down drastically not allowing the driver to accelerate over 20 MPH. The contact stated that the vehicle was towed to the dealer where the failure was diagnosed as the diesel particulate filter would not complete a burn. A manual regeneration was completed. The contact stated that the failure recurred after 2,500 miles in November 2022 and the vehicle was taken to the dealer, Kelley Buick GMC (255 W Van Fleet Dr, Bartow, FL 33830) where another manual regeneration was completed. The contact stated that the dealer informed him that if the failure reoccurred, he would need to purchase a filter for $2,000. The contact stated that the vehicle failed to inform when a burn was needed as other diesel vehicles were equipped with the burn alert system along with a switch to complete the burn. The manufacturer was notified of the failure and stated there were no recalls for the failure. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2017 GMC Canon. The contact stated while driving 70 MPH, the check engine warning light illuminated along with the following displayed message "ISSUE WITH EXHAUST SYSTEM REDUCE ENGINE POWER TAKE TO THE DEALER IMMEDIATELY", as the vehicle slowed down drastically not allowing the driver to accelerate over 20 MPH. The contact stated that the vehicle was towed to the dealer where the failure was diagnosed as the diesel particulate filter would not complete a burn. A manual regeneration was completed. The contact stated that the failure recurred after 2,500 miles in November 2022 and the vehicle was taken to the dealer, Kelley Buick GMC (255 W Van Fleet Dr, Bartow, FL 33830) where another manual regeneration was completed. The contact stated that the dealer informed him that if the failure reoccurred, he would need to purchase a filter for $2,000. The contact stated that the vehicle failed to inform when a burn was needed as other diesel vehicles were equipped with the burn alert system along with a switch to complete the burn. The manufacturer was notified of the failure and stated there were no recalls for the failure. The failure mileage was approximately 3,000.
Mfg Campaign: 11497203
Recall Date: Dec 13, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2017 GMC Canyon. The contact stated that while operating the vehicle, the temperature gauge would not operate and the vehicle would not properly accelerate while pressing the accelerator pedal. Also while operating the vehicle the contact had become ill with headaches and dizziness which required medical attention. Upon inspection, it was discovered that a hair-like fiber was present coming from the exhaust pipes. The vehicle was taken to the local dealer who informed that the temperature gauge and exhaust system was faulty and needed to be replaced. The hair-like fibers were not identified. The contact was concerned that the hair-like fibers had clogged the exhaust system causing carbon monoxide to enter the cabin of the vehicle. The manufacturer was notified of the failures. The vehicle was not yet repaired. The failure mileage was 52,000.
Corrective Action:
The contact owns a 2017 GMC Canyon. The contact stated that while operating the vehicle, the temperature gauge would not operate and the vehicle would not properly accelerate while pressing the accelerator pedal. Also while operating the vehicle the contact had become ill with headaches and dizziness which required medical attention. Upon inspection, it was discovered that a hair-like fiber was present coming from the exhaust pipes. The vehicle was taken to the local dealer who informed that the temperature gauge and exhaust system was faulty and needed to be replaced. The hair-like fibers were not identified. The contact was concerned that the hair-like fibers had clogged the exhaust system causing carbon monoxide to enter the cabin of the vehicle. The manufacturer was notified of the failures. The vehicle was not yet repaired. The failure mileage was 52,000.
Additional Notes:
The contact owns a 2017 GMC Canyon. The contact stated that while operating the vehicle, the temperature gauge would not operate and the vehicle would not properly accelerate while pressing the accelerator pedal. Also while operating the vehicle the contact had become ill with headaches and dizziness which required medical attention. Upon inspection, it was discovered that a hair-like fiber was present coming from the exhaust pipes. The vehicle was taken to the local dealer who informed that the temperature gauge and exhaust system was faulty and needed to be replaced. The hair-like fibers were not identified. The contact was concerned that the hair-like fibers had clogged the exhaust system causing carbon monoxide to enter the cabin of the vehicle. The manufacturer was notified of the failures. The vehicle was not yet repaired. The failure mileage was 52,000.
Mfg Campaign: 11484289
Recall Date: Sep 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After 5 years and 2 months of ownership of this vehicle, at ~52,000 miles it began to develop a shudder in the driveline, that I originally ascribed to an imbalanced rear wheel. After checking the rear wheels for balance, that cause was ruled out. I took the vehicle back to the GMC dealer where I had purchased it new. They claimed that the cause of the problem was a defective transmission fluid that somehow became contaminated with water. They offered to flush the entire transmission and install new 100% synthetic transmission fluid for a cost of $770. When I complained about a vehicle with 52,000 miles developing transmission problems the dealer consulted with GMC, and then agreed to flush and replace the allegedly defective fluid without cost. Upon further investigation, it appears as though the origin of the issue is not due to the nature of the fluid, but rather the use of an undersized torque convertor in this 8-speed transmission, which began in the 2017 model year. The smaller size and inadequacy of this torque convertor design is the root cause of this shudder, which not only has presented itself in the 2017 GMC, but also in corresponding GMC/Chevrolet models using the same transmission. The danger of a transmission failure can have catastrophic safety consequences for the driver, passengers as well as the motoring public, not to mention a very large transmission replacement charge for the owner. There is currently a Class Action lawsuit in the State of California for this notorious "Chevy Shake."
Corrective Action:
After 5 years and 2 months of ownership of this vehicle, at ~52,000 miles it began to develop a shudder in the driveline, that I originally ascribed to an imbalanced rear wheel. After checking the rear wheels for balance, that cause was ruled out. I took the vehicle back to the GMC dealer where I had purchased it new. They claimed that the cause of the problem was a defective transmission fluid that somehow became contaminated with water. They offered to flush the entire transmission and install new 100% synthetic transmission fluid for a cost of $770. When I complained about a vehicle with 52,000 miles developing transmission problems the dealer consulted with GMC, and then agreed to flush and replace the allegedly defective fluid without cost. Upon further investigation, it appears as though the origin of the issue is not due to the nature of the fluid, but rather the use of an undersized torque convertor in this 8-speed transmission, which began in the 2017 model year. The smaller size and inadequacy of this torque convertor design is the root cause of this shudder, which not only has presented itself in the 2017 GMC, but also in corresponding GMC/Chevrolet models using the same transmission. The danger of a transmission failure can have catastrophic safety consequences for the driver, passengers as well as the motoring public, not to mention a very large transmission replacement charge for the owner. There is currently a Class Action lawsuit in the State of California for this notorious "Chevy Shake."
Additional Notes:
After 5 years and 2 months of ownership of this vehicle, at ~52,000 miles it began to develop a shudder in the driveline, that I originally ascribed to an imbalanced rear wheel. After checking the rear wheels for balance, that cause was ruled out. I took the vehicle back to the GMC dealer where I had purchased it new. They claimed that the cause of the problem was a defective transmission fluid that somehow became contaminated with water. They offered to flush the entire transmission and install new 100% synthetic transmission fluid for a cost of $770. When I complained about a vehicle with 52,000 miles developing transmission problems the dealer consulted with GMC, and then agreed to flush and replace the allegedly defective fluid without cost. Upon further investigation, it appears as though the origin of the issue is not due to the nature of the fluid, but rather the use of an undersized torque convertor in this 8-speed transmission, which began in the 2017 model year. The smaller size and inadequacy of this torque convertor design is the root cause of this shudder, which not only has presented itself in the 2017 GMC, but also in corresponding GMC/Chevrolet models using the same transmission. The danger of a transmission failure can have catastrophic safety consequences for the driver, passengers as well as the motoring public, not to mention a very large transmission replacement charge for the owner. There is currently a Class Action lawsuit in the State of California for this notorious "Chevy Shake."
Mfg Campaign: 11479800
Recall Date: Aug 17, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.
Corrective Action:
Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.
Additional Notes:
Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.
Mfg Campaign: 11479157
Recall Date: Aug 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.
Corrective Action:
Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.
Additional Notes:
Constantly getting a message and beeping to service my trailer brake system while in park and driving. I’ve never used this before for towing any trailers or anything. This message and beeping cause a distraction and i find it to be dangerous. And the fact I’ve never used this is quite annoying.
Mfg Campaign: 11479157
Recall Date: Aug 13, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury