Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
88 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INFOTAINMENT SYSTEM Vehicle touchscreen begins to glitch and is unresponsive, this is referred as “Touchscreen Disease”
Corrective Action:
INFOTAINMENT SYSTEM Vehicle touchscreen begins to glitch and is unresponsive, this is referred as “Touchscreen Disease”
Additional Notes:
INFOTAINMENT SYSTEM Vehicle touchscreen begins to glitch and is unresponsive, this is referred as “Touchscreen Disease”
Mfg Campaign: 11473588
Recall Date: Jul 12, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. THE CONSUMER STATED THE VEHICLE EXPERIENCED TRANSMISSION SHUDDERING AND BUCKING. OCCASIONALLY, THE TRANSMISSION WOULD NOT ENGAGE. THE CONSUMER STATED THE MANUFACTURER HAD NOT YET DISCOVERED A FIX.
Corrective Action:
2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. THE CONSUMER STATED THE VEHICLE EXPERIENCED TRANSMISSION SHUDDERING AND BUCKING. OCCASIONALLY, THE TRANSMISSION WOULD NOT ENGAGE. THE CONSUMER STATED THE MANUFACTURER HAD NOT YET DISCOVERED A FIX.
Additional Notes:
2017 GMC CANYON. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. THE CONSUMER STATED THE VEHICLE EXPERIENCED TRANSMISSION SHUDDERING AND BUCKING. OCCASIONALLY, THE TRANSMISSION WOULD NOT ENGAGE. THE CONSUMER STATED THE MANUFACTURER HAD NOT YET DISCOVERED A FIX.
Mfg Campaign: 11473315
Recall Date: Jul 11, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Canyon. The contact stated while driving 35 MPH, the vehicle failed to respond when the accelerator pedal was depressed; instead the vehicle would jerk forward. The contact stated that there was no warning light illuminated. The contact had driven the vehicle to a local dealer, who diagnosed that the transmission needed to be replaced. The vehicle was repaired at the owner's expense. The manufacturer had been informed by the dealer of the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2017 GMC Canyon. The contact stated while driving 35 MPH, the vehicle failed to respond when the accelerator pedal was depressed; instead the vehicle would jerk forward. The contact stated that there was no warning light illuminated. The contact had driven the vehicle to a local dealer, who diagnosed that the transmission needed to be replaced. The vehicle was repaired at the owner's expense. The manufacturer had been informed by the dealer of the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2017 GMC Canyon. The contact stated while driving 35 MPH, the vehicle failed to respond when the accelerator pedal was depressed; instead the vehicle would jerk forward. The contact stated that there was no warning light illuminated. The contact had driven the vehicle to a local dealer, who diagnosed that the transmission needed to be replaced. The vehicle was repaired at the owner's expense. The manufacturer had been informed by the dealer of the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11463369
Recall Date: May 4, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461293
Recall Date: Apr 19, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Fuel/Emissions: I have a 2017 GMC Canyon; I am not able to fuel the truck without the use of a funnel. As soon as I start fueling, it shuts off and "spits gas" on my clothes. When I do use the funnel, it takes me almost 20 minutes to fuel the truck. I have read in forums that it is a common occurrence with the 2017 Colorado and Canyons. I have tried to explain to the dealer that it may have a clogged evap canister. The dealership was dismissive and said it was a purge valve. The dealership changed the valve but failed to fix the issue. I returned to let them know and was told it would be days before anyone would look at the vehicle even though I did call and was told to bring it. Two things, evap canister is part of the emissions system and is to cut down on the emissions, and secondly, the gas gets everywhere when it "spits" it out because the vapers have no where to go. This is the only vehicle my wife and I have and is a good truck. There are plenty of forums such as coloradofans.com on line where others have the same issue. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461293
Recall Date: Apr 19, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My key frequently gets suck in the ignition. During this event, I cannot remove the key and the vehicle will NOT shut down electrically (motor turns off). I have had it in the dealer shop 3 times for this same issue. I have had the key lodged at times for several hours which may require battery assistance. The "repairs" were made at Ideal buick GMC in Frederick, Maryland but the problem persists. I have read online blogs describing this problem by other owners. What can I expect as far as actually resolving this issue?
Corrective Action:
My key frequently gets suck in the ignition. During this event, I cannot remove the key and the vehicle will NOT shut down electrically (motor turns off). I have had it in the dealer shop 3 times for this same issue. I have had the key lodged at times for several hours which may require battery assistance. The "repairs" were made at Ideal buick GMC in Frederick, Maryland but the problem persists. I have read online blogs describing this problem by other owners. What can I expect as far as actually resolving this issue?
Additional Notes:
My key frequently gets suck in the ignition. During this event, I cannot remove the key and the vehicle will NOT shut down electrically (motor turns off). I have had it in the dealer shop 3 times for this same issue. I have had the key lodged at times for several hours which may require battery assistance. The "repairs" were made at Ideal buick GMC in Frederick, Maryland but the problem persists. I have read online blogs describing this problem by other owners. What can I expect as far as actually resolving this issue?
Mfg Campaign: 11454376
Recall Date: Feb 27, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield defrost failed when HVAC Module Temp Door failed similarly to failures in 2015 and 2016 year models. GMC confirmed and repaired the 2015 and 2016 model years; but, has so far refused to acknowledge or repair my 2017 model; even though, from information available to me, it is the same part with the same problem. The dealership quoted me $2,500 for repairs.
Corrective Action:
Windshield defrost failed when HVAC Module Temp Door failed similarly to failures in 2015 and 2016 year models. GMC confirmed and repaired the 2015 and 2016 model years; but, has so far refused to acknowledge or repair my 2017 model; even though, from information available to me, it is the same part with the same problem. The dealership quoted me $2,500 for repairs.
Additional Notes:
Windshield defrost failed when HVAC Module Temp Door failed similarly to failures in 2015 and 2016 year models. GMC confirmed and repaired the 2015 and 2016 model years; but, has so far refused to acknowledge or repair my 2017 model; even though, from information available to me, it is the same part with the same problem. The dealership quoted me $2,500 for repairs.
Mfg Campaign: 11453815
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a fuel leak coming from the top of the fuel tank and running down the side of the tank. The leak occurs when the vehicle is running so it's appears to be coming from the high pressure fuel line or top of the fuel pump. It appears to be exactly what is described in NHTSA Campaign Number 18V358000 and in GMC Recall 18188 however GMC Customer Support told me recall 18188 only applies to the 2018 year model and not my 2017. When I search for recalls on NHTSA by VIN it tells me 0 unrepaired Recalls. My wife and I both smelled gasoline Friday afternoon when we returned from a trip. We have not driven the vehicle since. I started the vehicle and let it idle in our driveway and after a couple of minutes fuel began to leak and run down the side of the gas tank.
Corrective Action:
I have a fuel leak coming from the top of the fuel tank and running down the side of the tank. The leak occurs when the vehicle is running so it's appears to be coming from the high pressure fuel line or top of the fuel pump. It appears to be exactly what is described in NHTSA Campaign Number 18V358000 and in GMC Recall 18188 however GMC Customer Support told me recall 18188 only applies to the 2018 year model and not my 2017. When I search for recalls on NHTSA by VIN it tells me 0 unrepaired Recalls. My wife and I both smelled gasoline Friday afternoon when we returned from a trip. We have not driven the vehicle since. I started the vehicle and let it idle in our driveway and after a couple of minutes fuel began to leak and run down the side of the gas tank.
Additional Notes:
I have a fuel leak coming from the top of the fuel tank and running down the side of the tank. The leak occurs when the vehicle is running so it's appears to be coming from the high pressure fuel line or top of the fuel pump. It appears to be exactly what is described in NHTSA Campaign Number 18V358000 and in GMC Recall 18188 however GMC Customer Support told me recall 18188 only applies to the 2018 year model and not my 2017. When I search for recalls on NHTSA by VIN it tells me 0 unrepaired Recalls. My wife and I both smelled gasoline Friday afternoon when we returned from a trip. We have not driven the vehicle since. I started the vehicle and let it idle in our driveway and after a couple of minutes fuel began to leak and run down the side of the gas tank.
Mfg Campaign: 11432050
Recall Date: Sep 7, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At highway cruising speed I am experiencing a shake or a shutter coming from the transmission.
Corrective Action:
At highway cruising speed I am experiencing a shake or a shutter coming from the transmission.
Additional Notes:
At highway cruising speed I am experiencing a shake or a shutter coming from the transmission.
Mfg Campaign: 11430259
Recall Date: Aug 24, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Corrective Action:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Additional Notes:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Mfg Campaign: 11427418
Recall Date: Aug 2, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Corrective Action:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Additional Notes:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Mfg Campaign: 11427418
Recall Date: Aug 2, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Corrective Action:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Additional Notes:
This is the 2nd time this has happened. The 1st time making a left onto route 23 from route 296 in Windham NY. Almost got T-Boned. Stalled wouldn't start. Waited 5 minutes and it started again. Ran rough then died again thankfully in a more opportune spot. MY car randomly & without warning loses all power and electric and shuts down. The 1st time I had it towed to Matthews GMC (where I purchased 4 pick ups) and they stated it was a NOX sensor and repaired it. Saturday this happened again while driving at 55 MPH and stalled on a blind curve (very scary). I left a complaint on this website to hopefully prevent a fatality. I thought I would recieve a response from you the NTSB but didn't. I went online and noticed there a a number of folks that had the same problem. Do you wait for fatalities before action is taken??
Mfg Campaign: 11427418
Recall Date: Aug 2, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck turned just over 62000 miles and appears to have engine oil cooler line failure. No oil on engine just dripping in protective plastic between radiator and engine. Spraying back underneath when moving. Checked on lone and blogs are showing many others with same problem with near catastrophic failure. I have dealer appointment for Wednesday August 4th 2021 to have it checked.
Corrective Action:
Truck turned just over 62000 miles and appears to have engine oil cooler line failure. No oil on engine just dripping in protective plastic between radiator and engine. Spraying back underneath when moving. Checked on lone and blogs are showing many others with same problem with near catastrophic failure. I have dealer appointment for Wednesday August 4th 2021 to have it checked.
Additional Notes:
Truck turned just over 62000 miles and appears to have engine oil cooler line failure. No oil on engine just dripping in protective plastic between radiator and engine. Spraying back underneath when moving. Checked on lone and blogs are showing many others with same problem with near catastrophic failure. I have dealer appointment for Wednesday August 4th 2021 to have it checked.
Mfg Campaign: 11427260
Recall Date: Jul 31, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 GMC Canyon with 77,000 miles, key does not come out of ignition when shutting vehicle off. Key is 'stuck' in accessory mode and will not turn all the way to allow it to be removed. Have to restart vehicle, then shut off, and maybe key will come out. This issue is reported frequently on internet forums as a problem with GMC Canyon and Chevy Colorado vehicles.
Corrective Action:
2017 GMC Canyon with 77,000 miles, key does not come out of ignition when shutting vehicle off. Key is 'stuck' in accessory mode and will not turn all the way to allow it to be removed. Have to restart vehicle, then shut off, and maybe key will come out. This issue is reported frequently on internet forums as a problem with GMC Canyon and Chevy Colorado vehicles.
Additional Notes:
2017 GMC Canyon with 77,000 miles, key does not come out of ignition when shutting vehicle off. Key is 'stuck' in accessory mode and will not turn all the way to allow it to be removed. Have to restart vehicle, then shut off, and maybe key will come out. This issue is reported frequently on internet forums as a problem with GMC Canyon and Chevy Colorado vehicles.
Mfg Campaign: 11422502
Recall Date: Jun 27, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Corrective Action:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Additional Notes:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Mfg Campaign: 11416569
Recall Date: May 14, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Corrective Action:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Additional Notes:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Mfg Campaign: 11416569
Recall Date: May 14, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Corrective Action:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Additional Notes:
VEHICLE STALLED WHEN I WAS MAKING A LEFT TURN ONTO ROUTE 23 FROM ROUTE 296 IN WINDHAM NY. CAR SHUTTERED AND STALLED. ALMOST GOT T-BONED BY A SEMI. EXTREMELY LUCKY THAT I WAS ABLE TO ROLL BACKWARDS ONTO THE BRIDGE BEHIND ME. I DID GO ONLINE AND SAW THAT WERE OTHER OWNERS WITH THE DURAMAX DIESEL THAT EXPERIENCED SIMILAR PROBLEMS. THIS COULD HAVE BEEN A FATAL ISSUE. I'M ACTUALLY WORRIED ABOUT DRIVING THIS PICK UP. CONTACTED THE DEALER AND THEY TOLD ME WITHOUT THE ERROR CODE THEY COULDN'T HELP ME. DISCONNECTED THE BATTERY TO CLEAR THE CHECK ENGINE LIGHT. ANY SUGGESTIONS?
Mfg Campaign: 11416569
Recall Date: May 14, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRAIN BUICK GMC OF CONWAY (710 S. AMITY RD, CONWAY, AR 72032, (501) 436-4781) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,564.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRAIN BUICK GMC OF CONWAY (710 S. AMITY RD, CONWAY, AR 72032, (501) 436-4781) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,564.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRAIN BUICK GMC OF CONWAY (710 S. AMITY RD, CONWAY, AR 72032, (501) 436-4781) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,564.*DT
Mfg Campaign: 11408293
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'M HAVING PROBLEMS WITH MY 2017GMC CANYON. SOMETIMES I CAN'T GET THE KEY OUT OF THE IGNITION. MAIN PROBLEM KEY IN CAN'T GET IT OUT.
Corrective Action:
I'M HAVING PROBLEMS WITH MY 2017GMC CANYON. SOMETIMES I CAN'T GET THE KEY OUT OF THE IGNITION. MAIN PROBLEM KEY IN CAN'T GET IT OUT.
Additional Notes:
I'M HAVING PROBLEMS WITH MY 2017GMC CANYON. SOMETIMES I CAN'T GET THE KEY OUT OF THE IGNITION. MAIN PROBLEM KEY IN CAN'T GET IT OUT.
Mfg Campaign: 11403555
Recall Date: Mar 17, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TRANSMISSION CONTINUALLY HAS ISSUES WITH THE FIRST TO SECOND GEAR CHANGE, SHUDDERS AT LOW SPEEDS AND WHEN DECELERATING, AND PRODUCES A LOUD 'CLUNK' NOISE WHEN WHEN REVERSE GEAR IS ENGAGED. IN ADDITION TO THE ' CLUNK', THE BODY OF THE VEHICLE IS SUBJECT TO A RAPID MOVEMENT AS THE REVERSE GEAR IS ENGAGED. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP IN ORDER TO RESOLVE THE ISSUE HOWEVER, I HAVE BEEN TURNED AWAY FOR REPAIRS AS THEY CLAIM IT IS A CHARACTERISTIC TRAIT OF THE 8L90 ( 8 SPEED) TRANSMISSION. THE TSB OF CHANGING THE TRANSMISSION FLUID TO THE MOBIL1 DID TEMPORARILY MASK THE ISSUE. THE ISSUE HAS RETURNED AND WORSENED AND THIS HAS HAPPENED TO MANY PEOPLE. ON TO THE SUSPENSION, MY VEHICLE IS EQUIPPED WITH THE ' ALL-TERRAIN' SUSPENSION PACKAGE. MY VEHICLE IS SUBJECT TO A VERY LOUD SUSPENSION ' SQUEAK' ALONG WITH A POOR RIDE.
Corrective Action:
TRANSMISSION CONTINUALLY HAS ISSUES WITH THE FIRST TO SECOND GEAR CHANGE, SHUDDERS AT LOW SPEEDS AND WHEN DECELERATING, AND PRODUCES A LOUD 'CLUNK' NOISE WHEN WHEN REVERSE GEAR IS ENGAGED. IN ADDITION TO THE ' CLUNK', THE BODY OF THE VEHICLE IS SUBJECT TO A RAPID MOVEMENT AS THE REVERSE GEAR IS ENGAGED. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP IN ORDER TO RESOLVE THE ISSUE HOWEVER, I HAVE BEEN TURNED AWAY FOR REPAIRS AS THEY CLAIM IT IS A CHARACTERISTIC TRAIT OF THE 8L90 ( 8 SPEED) TRANSMISSION. THE TSB OF CHANGING THE TRANSMISSION FLUID TO THE MOBIL1 DID TEMPORARILY MASK THE ISSUE. THE ISSUE HAS RETURNED AND WORSENED AND THIS HAS HAPPENED TO MANY PEOPLE. ON TO THE SUSPENSION, MY VEHICLE IS EQUIPPED WITH THE ' ALL-TERRAIN' SUSPENSION PACKAGE. MY VEHICLE IS SUBJECT TO A VERY LOUD SUSPENSION ' SQUEAK' ALONG WITH A POOR RIDE.
Additional Notes:
TRANSMISSION CONTINUALLY HAS ISSUES WITH THE FIRST TO SECOND GEAR CHANGE, SHUDDERS AT LOW SPEEDS AND WHEN DECELERATING, AND PRODUCES A LOUD 'CLUNK' NOISE WHEN WHEN REVERSE GEAR IS ENGAGED. IN ADDITION TO THE ' CLUNK', THE BODY OF THE VEHICLE IS SUBJECT TO A RAPID MOVEMENT AS THE REVERSE GEAR IS ENGAGED. THE VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP IN ORDER TO RESOLVE THE ISSUE HOWEVER, I HAVE BEEN TURNED AWAY FOR REPAIRS AS THEY CLAIM IT IS A CHARACTERISTIC TRAIT OF THE 8L90 ( 8 SPEED) TRANSMISSION. THE TSB OF CHANGING THE TRANSMISSION FLUID TO THE MOBIL1 DID TEMPORARILY MASK THE ISSUE. THE ISSUE HAS RETURNED AND WORSENED AND THIS HAS HAPPENED TO MANY PEOPLE. ON TO THE SUSPENSION, MY VEHICLE IS EQUIPPED WITH THE ' ALL-TERRAIN' SUSPENSION PACKAGE. MY VEHICLE IS SUBJECT TO A VERY LOUD SUSPENSION ' SQUEAK' ALONG WITH A POOR RIDE.
Mfg Campaign: 11396557
Recall Date: Feb 16, 2021
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Focus: Lemon Law, Personal Injury
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