Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
379 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11609964
Recall Date: Aug 21, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11609964
Recall Date: Aug 21, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Corrective Action:
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Additional Notes:
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Mfg Campaign: 11609061
Recall Date: Aug 16, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Corrective Action:
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Additional Notes:
My car will not shut off as I am parked and “shift to park” is alerting me. The car keeps beeping. I have to re-start it multiple times and shift it in and out of park for it to finally go off. This last time it took 25 min to shut my car off.
Mfg Campaign: 11609061
Recall Date: Aug 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park sign appears and doesn’t disappear until I turn and off the car multiple times. It’s been retuning problem for the past two months.
Corrective Action:
Shift to park sign appears and doesn’t disappear until I turn and off the car multiple times. It’s been retuning problem for the past two months.
Additional Notes:
Shift to park sign appears and doesn’t disappear until I turn and off the car multiple times. It’s been retuning problem for the past two months.
Mfg Campaign: 11608819
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated after shifting to park(P) and attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact stated that upon shifting out of park(P) and shifting to park(P) several times, the vehicle responded as needed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed and determined that the "Shift to Park" switch had failed and needed to be replaced. The dealer provided an estimate for the repair; however, the vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated after shifting to park(P) and attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact stated that upon shifting out of park(P) and shifting to park(P) several times, the vehicle responded as needed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed and determined that the "Shift to Park" switch had failed and needed to be replaced. The dealer provided an estimate for the repair; however, the vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated after shifting to park(P) and attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact stated that upon shifting out of park(P) and shifting to park(P) several times, the vehicle responded as needed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed and determined that the "Shift to Park" switch had failed and needed to be replaced. The dealer provided an estimate for the repair; however, the vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000. The VIN was not available.
Mfg Campaign: 11608170
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Mfg Campaign: 11606998
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting to park and turning off the vehicle, the message “Shift to Park” was displayed. The parking brake failed to engage as needed. The contact continued to depress the brake pedal, and after ten minutes, the vehicle shut off. The vehicle was taken to the local dealer, where it was diagnosed, and it was recommended that the shifter assembly be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 59,000.
Mfg Campaign: 11606998
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that the battery, the steering, and the brake warning lights were illuminated. The contact contacted Triple A, who tested the battery, the starter, and the alternator and jumpstarted the vehicle. The vehicle was taken to the local dealer, where it was determined that the battery had discharged and needed to be replaced. The dealer informed the contact that diagnostic testing could be performed after the battery replacement. The contact stated that the battery was replaced four times; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that the battery, the steering, and the brake warning lights were illuminated. The contact contacted Triple A, who tested the battery, the starter, and the alternator and jumpstarted the vehicle. The vehicle was taken to the local dealer, where it was determined that the battery had discharged and needed to be replaced. The dealer informed the contact that diagnostic testing could be performed after the battery replacement. The contact stated that the battery was replaced four times; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that the battery, the steering, and the brake warning lights were illuminated. The contact contacted Triple A, who tested the battery, the starter, and the alternator and jumpstarted the vehicle. The vehicle was taken to the local dealer, where it was determined that the battery had discharged and needed to be replaced. The dealer informed the contact that diagnostic testing could be performed after the battery replacement. The contact stated that the battery was replaced four times; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 3,000.
Mfg Campaign: 11606738
Recall Date: Aug 6, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When vehicle is shifted to park, the “Shift to Park” warning illuminates and the vehicle is unable to shut off. Have to play around with the gear selector for several minutes in order to be able to be shut off. Looks like GM has known about it for a while and has done nothing. Has been occurring on ours for about a year now.
Corrective Action:
When vehicle is shifted to park, the “Shift to Park” warning illuminates and the vehicle is unable to shut off. Have to play around with the gear selector for several minutes in order to be able to be shut off. Looks like GM has known about it for a while and has done nothing. Has been occurring on ours for about a year now.
Additional Notes:
When vehicle is shifted to park, the “Shift to Park” warning illuminates and the vehicle is unable to shut off. Have to play around with the gear selector for several minutes in order to be able to be shut off. Looks like GM has known about it for a while and has done nothing. Has been occurring on ours for about a year now.
Mfg Campaign: 11604207
Recall Date: Jul 24, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's wife owns a 2019 GMC Acadia. The contact stated that while parking the vehicle on several occasions, the park gear was not recognized. The vehicle was restarted and shifted from neutral to park several times before the gear was recognized. On one occasion while parking on a slight incline, the vehicle was restarted and shifted from neutral to ark several times before the gear was recognized and the vehicle rolled backwards. The brake pedal was depressed several times before the vehicle came to a stop. Additionally, the contact observed a warning chime and the “Shift to Park” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact's wife owns a 2019 GMC Acadia. The contact stated that while parking the vehicle on several occasions, the park gear was not recognized. The vehicle was restarted and shifted from neutral to park several times before the gear was recognized. On one occasion while parking on a slight incline, the vehicle was restarted and shifted from neutral to ark several times before the gear was recognized and the vehicle rolled backwards. The brake pedal was depressed several times before the vehicle came to a stop. Additionally, the contact observed a warning chime and the “Shift to Park” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact's wife owns a 2019 GMC Acadia. The contact stated that while parking the vehicle on several occasions, the park gear was not recognized. The vehicle was restarted and shifted from neutral to park several times before the gear was recognized. On one occasion while parking on a slight incline, the vehicle was restarted and shifted from neutral to ark several times before the gear was recognized and the vehicle rolled backwards. The brake pedal was depressed several times before the vehicle came to a stop. Additionally, the contact observed a warning chime and the “Shift to Park” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11604102
Recall Date: Jul 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When shifting into "park", the vehicle displays a warning that vehicle failed to shift into park. Thr vehicle will not shut off and continues to run
Corrective Action:
When shifting into "park", the vehicle displays a warning that vehicle failed to shift into park. Thr vehicle will not shut off and continues to run
Additional Notes:
When shifting into "park", the vehicle displays a warning that vehicle failed to shift into park. Thr vehicle will not shut off and continues to run
Mfg Campaign: 11603770
Recall Date: Jul 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Corrective Action:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Additional Notes:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Mfg Campaign: 11602377
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Corrective Action:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Additional Notes:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Mfg Campaign: 11602377
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Corrective Action:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Additional Notes:
When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.
Mfg Campaign: 11602377
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When shifting to park and turning car off I get notification saying “shift to park” even when the car shows it is parked on the gear shift and dashboard screen.
Corrective Action:
When shifting to park and turning car off I get notification saying “shift to park” even when the car shows it is parked on the gear shift and dashboard screen.
Additional Notes:
When shifting to park and turning car off I get notification saying “shift to park” even when the car shows it is parked on the gear shift and dashboard screen.
Mfg Campaign: 11601310
Recall Date: Jul 11, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Corrective Action:
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Additional Notes:
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Mfg Campaign: 11600523
Recall Date: Jul 9, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Corrective Action:
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Additional Notes:
During a routine oil and filter change the technician noted that the "rear tow links are excessive play in them." Several GMC vehicles have had numerous recalls to tow links over the years. Dealership suggested the repair and confirmed services were not covered under warranty. After further research into the repair there are countless forums and complaints about GMC vehicles needing tow link replacement. Photos of the original tow links show minimal wear and tear.
Mfg Campaign: 11600523
Recall Date: Jul 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11596514
Recall Date: Jun 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, she noticed that the engine caught on fire with no warning light illuminated. The fire was put out by the Chicago Fire Department and after the vehicle was inspected the cause of the fire was determined as a failure with the electrical system. A police report was filed with the Chicago Police Department and a report was provided. No injuries occurred and no medical attention was needed. The vehicle was not towed. The dealer was contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11596514
Recall Date: Jun 25, 2024
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