Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
379 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Corrective Action:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Additional Notes:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Mfg Campaign: 11450086
Recall Date: Feb 3, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Corrective Action:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Additional Notes:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Mfg Campaign: 11450086
Recall Date: Feb 3, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Corrective Action:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Additional Notes:
I’m not sure but a warning came on that said steering assist reduced drive with care and my temperature gage and AC weren’t working all of a sudden when it happened
Mfg Campaign: 11450086
Recall Date: Feb 3, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Once vehicle is in park and ignition is shut off, a message will show to "shift in park" when it is in park. When this message appears, it takes several times to shift the car back and forth in order for it to register that it is in park. This occurs occasionally...sometimes more frequent than other times. It just did it today and it hadn't done it in a couple of weeks. The vehicle will not turn completely off or lock until you can get the stick to register it is in park. Sometimes it takes me a second to get the message to go away, other times it takes several mins. Really aggravating! These models are not cheap. This has occurred for well over a year now. I purchased the car November 2019.
Corrective Action:
Once vehicle is in park and ignition is shut off, a message will show to "shift in park" when it is in park. When this message appears, it takes several times to shift the car back and forth in order for it to register that it is in park. This occurs occasionally...sometimes more frequent than other times. It just did it today and it hadn't done it in a couple of weeks. The vehicle will not turn completely off or lock until you can get the stick to register it is in park. Sometimes it takes me a second to get the message to go away, other times it takes several mins. Really aggravating! These models are not cheap. This has occurred for well over a year now. I purchased the car November 2019.
Additional Notes:
Once vehicle is in park and ignition is shut off, a message will show to "shift in park" when it is in park. When this message appears, it takes several times to shift the car back and forth in order for it to register that it is in park. This occurs occasionally...sometimes more frequent than other times. It just did it today and it hadn't done it in a couple of weeks. The vehicle will not turn completely off or lock until you can get the stick to register it is in park. Sometimes it takes me a second to get the message to go away, other times it takes several mins. Really aggravating! These models are not cheap. This has occurred for well over a year now. I purchased the car November 2019.
Mfg Campaign: 11446638
Recall Date: Jan 7, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Corrective Action:
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Additional Notes:
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Mfg Campaign: 11443098
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Corrective Action:
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Additional Notes:
I purchased my vehicle brand new off the truck in march of 2020 with zero miles on it. Feb 2021 in negative degree weather, the heat on my vehicle stopped working. I called my local GM dealership and they told me they needed to diagnosed the vehicle. They had kept my vehicle for two weeks trying to diagnose the vehicle. It turned out to be the thermostat. they replaced that part on my vehicle. Now Dec 2021 I again have experienced the same problem this time it was in a blizzard. Dealership told me it cant be the same problem, however it will be another two weeks before they can get my vehicle in for service and do not have a loaner vehicles for use. I purchased a new vehicle with warranty as I have two small children and am currently pregnant.
Mfg Campaign: 11443098
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated while driving at 45 MPH, the accelerator pedal was depressed however the vehicle failed to increase in speed and started to jerk. The “service stability track” warning message was displayed. The failure was intermittent. The contact took the vehicle to an auto store where there were no codes reported by the diagnostic tool. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,600.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated while driving at 45 MPH, the accelerator pedal was depressed however the vehicle failed to increase in speed and started to jerk. The “service stability track” warning message was displayed. The failure was intermittent. The contact took the vehicle to an auto store where there were no codes reported by the diagnostic tool. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,600.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated while driving at 45 MPH, the accelerator pedal was depressed however the vehicle failed to increase in speed and started to jerk. The “service stability track” warning message was displayed. The failure was intermittent. The contact took the vehicle to an auto store where there were no codes reported by the diagnostic tool. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,600.
Mfg Campaign: 11442872
Recall Date: Dec 6, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Mfg Campaign: 11441919
Recall Date: Nov 29, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that while driving 40 mph, the brake pedal was applied but failed to slow the vehicle down. As a result, the contact rear ended a Chevrolet Tahoe. The air bags failed to deploy. A police report was filed. There was no reported fire. The contact sustained soreness to the body and medical attention was provided. The vehicle was towed to an independent body shop for structural damage. The contact stated that after the vehicle was in her possession the safety restraint system service message was displayed. The fuel gauge went from full to empty in seconds and the engine stalled. The vehicle was taken to the local dealer where the brakes were bleed. The vehicle was repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was 33, 717.
Mfg Campaign: 11441919
Recall Date: Nov 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After shifting the car into Park and pressing the start button to stop the engine, the message "Shift to Park" appears, and the engine does not shut off. This issue happens intermittently, but it has sometimes taken several minutes of shifting and re-shifting to get the car to turn off.
Corrective Action:
After shifting the car into Park and pressing the start button to stop the engine, the message "Shift to Park" appears, and the engine does not shut off. This issue happens intermittently, but it has sometimes taken several minutes of shifting and re-shifting to get the car to turn off.
Additional Notes:
After shifting the car into Park and pressing the start button to stop the engine, the message "Shift to Park" appears, and the engine does not shut off. This issue happens intermittently, but it has sometimes taken several minutes of shifting and re-shifting to get the car to turn off.
Mfg Campaign: 11440497
Recall Date: Nov 15, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights are so dim that it makes driving difficult and unsafe, particularly in rain and on rural, unlit roadways. Virtually unnoticeable change in lights when changing from dim to bright, and no side lighting whatsoever to allow visibility of deer/wildlife, etc. in ditches. Even turning from a highway onto a side road in rural areas is difficult and dangerous. I have found numerous complaints from others regarding this model, but no recalls or solutions.
Corrective Action:
Headlights are so dim that it makes driving difficult and unsafe, particularly in rain and on rural, unlit roadways. Virtually unnoticeable change in lights when changing from dim to bright, and no side lighting whatsoever to allow visibility of deer/wildlife, etc. in ditches. Even turning from a highway onto a side road in rural areas is difficult and dangerous. I have found numerous complaints from others regarding this model, but no recalls or solutions.
Additional Notes:
Headlights are so dim that it makes driving difficult and unsafe, particularly in rain and on rural, unlit roadways. Virtually unnoticeable change in lights when changing from dim to bright, and no side lighting whatsoever to allow visibility of deer/wildlife, etc. in ditches. Even turning from a highway onto a side road in rural areas is difficult and dangerous. I have found numerous complaints from others regarding this model, but no recalls or solutions.
Mfg Campaign: 11439052
Recall Date: Nov 2, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there’s a problem with my shift gear with 36k miles on vehicle..
Corrective Action:
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there’s a problem with my shift gear with 36k miles on vehicle..
Additional Notes:
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there’s a problem with my shift gear with 36k miles on vehicle..
Mfg Campaign: 11437460
Recall Date: Oct 20, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there’s a problem with my shift gear with 36k miles on vehicle..
Corrective Action:
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there’s a problem with my shift gear with 36k miles on vehicle..
Additional Notes:
Shift to park message appears post vehicle being in park! Vehicle has been inspected per Jeff Schmidt auto group (formerly Valentine Buick GMC, Inc! I was told shifter needs replaced as well as harness! Very disappointed do to the fact I brought this vehicle in 2019 off the showroom floor and 3 yrs later there’s a problem with my shift gear with 36k miles on vehicle..
Mfg Campaign: 11437460
Recall Date: Oct 20, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I put my 2019 GMC Acadia in Park shut the car off get a message to put the car in park. The radio does not go off, not able to lock doors. Displays that message. Have to keep putting it out of the park and after 5 or 10 minutes message finally goes off and it will let me lock doors. These last couple days it had done it every time I drive it
Corrective Action:
When I put my 2019 GMC Acadia in Park shut the car off get a message to put the car in park. The radio does not go off, not able to lock doors. Displays that message. Have to keep putting it out of the park and after 5 or 10 minutes message finally goes off and it will let me lock doors. These last couple days it had done it every time I drive it
Additional Notes:
When I put my 2019 GMC Acadia in Park shut the car off get a message to put the car in park. The radio does not go off, not able to lock doors. Displays that message. Have to keep putting it out of the park and after 5 or 10 minutes message finally goes off and it will let me lock doors. These last couple days it had done it every time I drive it
Mfg Campaign: 11436487
Recall Date: Oct 12, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I have a 2019 GMC Acadia that has had no vehicle damage and less than 29K miles. The vehicle has condensation in the headlamp on the right front. No damage at all to the vehicle. Clearly a defect in the seal. Doesn't even have to rain and moisture will be apparent in the headlamp. GMC has offered to pay 60% of the repair costs of a $400 part and $1200 labor bill. This clearly needs to be investigated since they have had issues in the past of headlamps issues in the Acadia models and others.
Corrective Action:
I have a 2019 GMC Acadia that has had no vehicle damage and less than 29K miles. The vehicle has condensation in the headlamp on the right front. No damage at all to the vehicle. Clearly a defect in the seal. Doesn't even have to rain and moisture will be apparent in the headlamp. GMC has offered to pay 60% of the repair costs of a $400 part and $1200 labor bill. This clearly needs to be investigated since they have had issues in the past of headlamps issues in the Acadia models and others.
Additional Notes:
I have a 2019 GMC Acadia that has had no vehicle damage and less than 29K miles. The vehicle has condensation in the headlamp on the right front. No damage at all to the vehicle. Clearly a defect in the seal. Doesn't even have to rain and moisture will be apparent in the headlamp. GMC has offered to pay 60% of the repair costs of a $400 part and $1200 labor bill. This clearly needs to be investigated since they have had issues in the past of headlamps issues in the Acadia models and others.
Mfg Campaign: 11433672
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Corrective Action:
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Additional Notes:
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Mfg Campaign: 11432668
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Corrective Action:
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Additional Notes:
When I put Shifter in PARK, the dash indicator states the car is in PARK. I then push the Start/Stop button to turn the car off, but the dash displays car is not in PARK. Sometimes the car will not shutoff or the car just beeps until I push the Stop/Start button. I cannot lock doors to leave the car. When this occurs or when left in this state the battery runs down, which leaves me stranded. This is certainly a safety issue on various levels. It the car really in Park! What if it on a hill and starts to roll into me or someone else.. Scary!!
Mfg Campaign: 11432668
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Corrective Action:
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Additional Notes:
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Mfg Campaign: 11432670
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Corrective Action:
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Additional Notes:
The Rear Hood was opened to get groceries. All of a sudden the hood came down on my back. I had to push the hood up manually, and tried to close with remote or with button on the hood but the Rear hood would not close. I then had to manually close the hood. On August 11, 2021 I took the car to the dealer and they replaced both Rear Hood Struts that wear leaking fluid. This SUV is only 2 years old with 16000 miles and should not be having these type of safety issues that can potentially be life threatening.
Mfg Campaign: 11432670
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Occasionally my vehicle will say "Shift to Park" when I turn off the vehicle, but the vehicle is clearly in Park. It has been happening more frequently lately. I have researched this problem and it appears it has been a problem with several other GMC Acadia's as well.
Corrective Action:
Occasionally my vehicle will say "Shift to Park" when I turn off the vehicle, but the vehicle is clearly in Park. It has been happening more frequently lately. I have researched this problem and it appears it has been a problem with several other GMC Acadia's as well.
Additional Notes:
Occasionally my vehicle will say "Shift to Park" when I turn off the vehicle, but the vehicle is clearly in Park. It has been happening more frequently lately. I have researched this problem and it appears it has been a problem with several other GMC Acadia's as well.
Mfg Campaign: 11428385
Recall Date: Aug 9, 2021
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