Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WOULD SHUTTER ON ACCELERATION. RPM GAUGE WOULD JUMP WHEN ACCELERATING OR DOWNSHIFT TO PASS/CLIMB HILL. DEALER FOUND PROBLEM WITH TORQUE CONVERTER. METAL THROUGH OUT TRANSMISSION (SEE ATTACHMENT FOR SPECIFICS AS NOTED BY MECHANIC)
Corrective Action:
CAR WOULD SHUTTER ON ACCELERATION. RPM GAUGE WOULD JUMP WHEN ACCELERATING OR DOWNSHIFT TO PASS/CLIMB HILL. DEALER FOUND PROBLEM WITH TORQUE CONVERTER. METAL THROUGH OUT TRANSMISSION (SEE ATTACHMENT FOR SPECIFICS AS NOTED BY MECHANIC)
Additional Notes:
CAR WOULD SHUTTER ON ACCELERATION. RPM GAUGE WOULD JUMP WHEN ACCELERATING OR DOWNSHIFT TO PASS/CLIMB HILL. DEALER FOUND PROBLEM WITH TORQUE CONVERTER. METAL THROUGH OUT TRANSMISSION (SEE ATTACHMENT FOR SPECIFICS AS NOTED BY MECHANIC)
Mfg Campaign: 11375086
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR DISPLAYS 'SHIFT TO PARK' MESSAGE AFTER TRANSMISSION GEAR SELECTOR HAS BEEN PLACED IN PARK. CAR WILL NOT TURN OFF AND THE TIRES ROLL FREELY. AFTER NUMEROUS ATTEMPTS OF SHIFTING IN AND OUT OF PARK THE CAR WILL FINALLY RECOGNIZE THAT IT IS IN PARK AND ALLOW YOU TO TURN OFF THE VEHICLE AS WELL AS LOCK THE TRANSMISSION.
Corrective Action:
CAR DISPLAYS 'SHIFT TO PARK' MESSAGE AFTER TRANSMISSION GEAR SELECTOR HAS BEEN PLACED IN PARK. CAR WILL NOT TURN OFF AND THE TIRES ROLL FREELY. AFTER NUMEROUS ATTEMPTS OF SHIFTING IN AND OUT OF PARK THE CAR WILL FINALLY RECOGNIZE THAT IT IS IN PARK AND ALLOW YOU TO TURN OFF THE VEHICLE AS WELL AS LOCK THE TRANSMISSION.
Additional Notes:
CAR DISPLAYS 'SHIFT TO PARK' MESSAGE AFTER TRANSMISSION GEAR SELECTOR HAS BEEN PLACED IN PARK. CAR WILL NOT TURN OFF AND THE TIRES ROLL FREELY. AFTER NUMEROUS ATTEMPTS OF SHIFTING IN AND OUT OF PARK THE CAR WILL FINALLY RECOGNIZE THAT IT IS IN PARK AND ALLOW YOU TO TURN OFF THE VEHICLE AS WELL AS LOCK THE TRANSMISSION.
Mfg Campaign: 11373213
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEEP GETTING PARKING SHIFT GEAR WARNING EVEN WHEN VEHICLE IS PARKED. HAPPENS FREQUENTLY
Corrective Action:
KEEP GETTING PARKING SHIFT GEAR WARNING EVEN WHEN VEHICLE IS PARKED. HAPPENS FREQUENTLY
Additional Notes:
KEEP GETTING PARKING SHIFT GEAR WARNING EVEN WHEN VEHICLE IS PARKED. HAPPENS FREQUENTLY
Mfg Campaign: 11373232
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SINCE THE BEGINNING OF OCTOBER, THERE ARE TIMES THAT THE CAR DOESN'T REGISTER THAT IT IS IN PARK. WHEN THE CAR IS TURNED OFF, THERE IS AN ALERT THAT COMES UP ON THE DISPLAY SAYING TO PUT THE VEHICLE IN PARK. IT ISN'T EVERY TIME THE ENGINE IS TURNED OFF, BUT IT CAN SOMETIMES TAKE UP TO FOUR OR FIVE TRIES TO GET THE CAR TO REGISTER THAT IT IS IN PARK. I SHIFT TO PARK, TURN THE CAR OFF, GET THE ALERT. SO I TURN THE CAR BACK ON, SHIFT TO A DIFFERENT GEAR, AND THAN SHIFT PACK TO PARK AND TURN THE CAR OFF. AND REPEAT THIS UNTIL I STOP GETTING THE ALERT. WHEN IT IS PUT IN PARK, THE CAR WILL SHIFT SLIGHTLY IF I GET THIS ERROR. I'VE STARTED USING MY EMERGENCY BREAK WHENEVER I GET OUT OF THE CAR TO MAKE SURE THAT IT WON'T ROLL.
Corrective Action:
SINCE THE BEGINNING OF OCTOBER, THERE ARE TIMES THAT THE CAR DOESN'T REGISTER THAT IT IS IN PARK. WHEN THE CAR IS TURNED OFF, THERE IS AN ALERT THAT COMES UP ON THE DISPLAY SAYING TO PUT THE VEHICLE IN PARK. IT ISN'T EVERY TIME THE ENGINE IS TURNED OFF, BUT IT CAN SOMETIMES TAKE UP TO FOUR OR FIVE TRIES TO GET THE CAR TO REGISTER THAT IT IS IN PARK. I SHIFT TO PARK, TURN THE CAR OFF, GET THE ALERT. SO I TURN THE CAR BACK ON, SHIFT TO A DIFFERENT GEAR, AND THAN SHIFT PACK TO PARK AND TURN THE CAR OFF. AND REPEAT THIS UNTIL I STOP GETTING THE ALERT. WHEN IT IS PUT IN PARK, THE CAR WILL SHIFT SLIGHTLY IF I GET THIS ERROR. I'VE STARTED USING MY EMERGENCY BREAK WHENEVER I GET OUT OF THE CAR TO MAKE SURE THAT IT WON'T ROLL.
Additional Notes:
SINCE THE BEGINNING OF OCTOBER, THERE ARE TIMES THAT THE CAR DOESN'T REGISTER THAT IT IS IN PARK. WHEN THE CAR IS TURNED OFF, THERE IS AN ALERT THAT COMES UP ON THE DISPLAY SAYING TO PUT THE VEHICLE IN PARK. IT ISN'T EVERY TIME THE ENGINE IS TURNED OFF, BUT IT CAN SOMETIMES TAKE UP TO FOUR OR FIVE TRIES TO GET THE CAR TO REGISTER THAT IT IS IN PARK. I SHIFT TO PARK, TURN THE CAR OFF, GET THE ALERT. SO I TURN THE CAR BACK ON, SHIFT TO A DIFFERENT GEAR, AND THAN SHIFT PACK TO PARK AND TURN THE CAR OFF. AND REPEAT THIS UNTIL I STOP GETTING THE ALERT. WHEN IT IS PUT IN PARK, THE CAR WILL SHIFT SLIGHTLY IF I GET THIS ERROR. I'VE STARTED USING MY EMERGENCY BREAK WHENEVER I GET OUT OF THE CAR TO MAKE SURE THAT IT WON'T ROLL.
Mfg Campaign: 11365717
Recall Date: Oct 22, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.
Corrective Action:
I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.
Additional Notes:
I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.
Mfg Campaign: 11365240
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
EVERY TIME I PUT THE CAR IN PARK POSITION THE CAR DOESN'T SENSE THAT IT'S ON PARK AND ERROR MESSAGE KEEPS APPEARING IN THE SCREEN SAYING 'SHIFT TO PARK' AND THE CAR REFUSES TO TURN OFF AND IT ROLL AWAY FROM THE DRIVE WAY AND I HAVE TO SHIFT IT BACK TO DRIVE AND AGAIN TO PARK AGAIN AND AGAIN MULTIPLE TIMES TILL THE SENSOR FEELS IT. IT'S A SAFETY HAZARD. I LOOKED UP THE ISSUE ONLINE AND FOUND OUT THAT MOST OF THIS CAR OWNERS EXPERIENCE THE SAME PROBLEM AND THERE'S MULTIPLE LAWSUITS AGAINST GMC FOR THIS ISSUE. THIS CAR IS DRIVEN BY MY WIFE MOST OF THE TIME AND SHE HAS MY KIDS WITH HER IN THE CAR. IT'S A LIFE THREATENING ISSUE! I TOOK THE CAR LAST MONTH TO THE DEALERSHIP AND THEY REFUSED TO FIX IT FOR FREE BECAUSE THE CAR WENT OUT OF WARRANTY BY ONLY 2K MILES, AND I COULDN'T TAKE THE CAR TO THE DEALERSHIP WHEN THIS ISSUE STARTED BECAUSE OF THE COVID. BY THE TIME WE COULD VISIT THE DEALERSHIP WE ALREADY DROVE OVER 5K MILES AND THAT PUTS THE CAR OUTSIDE THE WARRANTY LIMIT.
Corrective Action:
EVERY TIME I PUT THE CAR IN PARK POSITION THE CAR DOESN'T SENSE THAT IT'S ON PARK AND ERROR MESSAGE KEEPS APPEARING IN THE SCREEN SAYING 'SHIFT TO PARK' AND THE CAR REFUSES TO TURN OFF AND IT ROLL AWAY FROM THE DRIVE WAY AND I HAVE TO SHIFT IT BACK TO DRIVE AND AGAIN TO PARK AGAIN AND AGAIN MULTIPLE TIMES TILL THE SENSOR FEELS IT. IT'S A SAFETY HAZARD. I LOOKED UP THE ISSUE ONLINE AND FOUND OUT THAT MOST OF THIS CAR OWNERS EXPERIENCE THE SAME PROBLEM AND THERE'S MULTIPLE LAWSUITS AGAINST GMC FOR THIS ISSUE. THIS CAR IS DRIVEN BY MY WIFE MOST OF THE TIME AND SHE HAS MY KIDS WITH HER IN THE CAR. IT'S A LIFE THREATENING ISSUE! I TOOK THE CAR LAST MONTH TO THE DEALERSHIP AND THEY REFUSED TO FIX IT FOR FREE BECAUSE THE CAR WENT OUT OF WARRANTY BY ONLY 2K MILES, AND I COULDN'T TAKE THE CAR TO THE DEALERSHIP WHEN THIS ISSUE STARTED BECAUSE OF THE COVID. BY THE TIME WE COULD VISIT THE DEALERSHIP WE ALREADY DROVE OVER 5K MILES AND THAT PUTS THE CAR OUTSIDE THE WARRANTY LIMIT.
Additional Notes:
EVERY TIME I PUT THE CAR IN PARK POSITION THE CAR DOESN'T SENSE THAT IT'S ON PARK AND ERROR MESSAGE KEEPS APPEARING IN THE SCREEN SAYING 'SHIFT TO PARK' AND THE CAR REFUSES TO TURN OFF AND IT ROLL AWAY FROM THE DRIVE WAY AND I HAVE TO SHIFT IT BACK TO DRIVE AND AGAIN TO PARK AGAIN AND AGAIN MULTIPLE TIMES TILL THE SENSOR FEELS IT. IT'S A SAFETY HAZARD. I LOOKED UP THE ISSUE ONLINE AND FOUND OUT THAT MOST OF THIS CAR OWNERS EXPERIENCE THE SAME PROBLEM AND THERE'S MULTIPLE LAWSUITS AGAINST GMC FOR THIS ISSUE. THIS CAR IS DRIVEN BY MY WIFE MOST OF THE TIME AND SHE HAS MY KIDS WITH HER IN THE CAR. IT'S A LIFE THREATENING ISSUE! I TOOK THE CAR LAST MONTH TO THE DEALERSHIP AND THEY REFUSED TO FIX IT FOR FREE BECAUSE THE CAR WENT OUT OF WARRANTY BY ONLY 2K MILES, AND I COULDN'T TAKE THE CAR TO THE DEALERSHIP WHEN THIS ISSUE STARTED BECAUSE OF THE COVID. BY THE TIME WE COULD VISIT THE DEALERSHIP WE ALREADY DROVE OVER 5K MILES AND THAT PUTS THE CAR OUTSIDE THE WARRANTY LIMIT.
Mfg Campaign: 11365025
Recall Date: Oct 18, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN THE VEHICLE NEEDS TO BE SHIFTED TO "PARK", THE CAR NOTIFIES YOU ON SCREEN "SHIFT TO PARK" AND THEN BECOMES STUCK AND YOU HAVE TO KEEP WIGGLING, TRYING TO GET IT TO ACTUALLY PARK UNTIL THE NOTICE GOES AWAY. IT HAPPENS AT RANDOM AND HAS BEEN GOING ON FOR THE LAST TWO WEEKS. THERE SEEMS TO BE NO RECALL, YET THE 2017 2018 MODELS ARE ALL HAVING THIS SAME ISSUE AND THERE IS NO RECALL YET. THIS IS A HUGE SAFETY ISSUE AND WE ARE NOW BEING RESPONSIBLE FOR THE CHARGES TO HAVE IT BEING FIXED. THIS SHOULD NOT BE MY RESPONSIBILITY AS IT IS HUGELY AWARE TO ALL THE DEALERSHIPS AND THERE ARE COURT CASES BEING FILED BECAUSE OF THIS.
Corrective Action:
WHEN THE VEHICLE NEEDS TO BE SHIFTED TO "PARK", THE CAR NOTIFIES YOU ON SCREEN "SHIFT TO PARK" AND THEN BECOMES STUCK AND YOU HAVE TO KEEP WIGGLING, TRYING TO GET IT TO ACTUALLY PARK UNTIL THE NOTICE GOES AWAY. IT HAPPENS AT RANDOM AND HAS BEEN GOING ON FOR THE LAST TWO WEEKS. THERE SEEMS TO BE NO RECALL, YET THE 2017 2018 MODELS ARE ALL HAVING THIS SAME ISSUE AND THERE IS NO RECALL YET. THIS IS A HUGE SAFETY ISSUE AND WE ARE NOW BEING RESPONSIBLE FOR THE CHARGES TO HAVE IT BEING FIXED. THIS SHOULD NOT BE MY RESPONSIBILITY AS IT IS HUGELY AWARE TO ALL THE DEALERSHIPS AND THERE ARE COURT CASES BEING FILED BECAUSE OF THIS.
Additional Notes:
WHEN THE VEHICLE NEEDS TO BE SHIFTED TO "PARK", THE CAR NOTIFIES YOU ON SCREEN "SHIFT TO PARK" AND THEN BECOMES STUCK AND YOU HAVE TO KEEP WIGGLING, TRYING TO GET IT TO ACTUALLY PARK UNTIL THE NOTICE GOES AWAY. IT HAPPENS AT RANDOM AND HAS BEEN GOING ON FOR THE LAST TWO WEEKS. THERE SEEMS TO BE NO RECALL, YET THE 2017 2018 MODELS ARE ALL HAVING THIS SAME ISSUE AND THERE IS NO RECALL YET. THIS IS A HUGE SAFETY ISSUE AND WE ARE NOW BEING RESPONSIBLE FOR THE CHARGES TO HAVE IT BEING FIXED. THIS SHOULD NOT BE MY RESPONSIBILITY AS IT IS HUGELY AWARE TO ALL THE DEALERSHIPS AND THERE ARE COURT CASES BEING FILED BECAUSE OF THIS.
Mfg Campaign: 11364164
Recall Date: Oct 13, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFT TO PARK ISSUE NOT ENGAGING PROPERLY RESULTING IN LIGHTS AND ALARM STAYING ON AND NOT ALLOWING DOORS TO LOCK. OCCURS FREQUENTLY.
Corrective Action:
SHIFT TO PARK ISSUE NOT ENGAGING PROPERLY RESULTING IN LIGHTS AND ALARM STAYING ON AND NOT ALLOWING DOORS TO LOCK. OCCURS FREQUENTLY.
Additional Notes:
SHIFT TO PARK ISSUE NOT ENGAGING PROPERLY RESULTING IN LIGHTS AND ALARM STAYING ON AND NOT ALLOWING DOORS TO LOCK. OCCURS FREQUENTLY.
Mfg Campaign: 11362608
Recall Date: Oct 4, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
LEFT FRONT HALF SHAFT FRACTURED. WAS MAKING A TURN ON HIGHWAY. VEHICLE HAS 53262 MILES.
Corrective Action:
LEFT FRONT HALF SHAFT FRACTURED. WAS MAKING A TURN ON HIGHWAY. VEHICLE HAS 53262 MILES.
Additional Notes:
LEFT FRONT HALF SHAFT FRACTURED. WAS MAKING A TURN ON HIGHWAY. VEHICLE HAS 53262 MILES.
Mfg Campaign: 11360628
Recall Date: Sep 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE GETTING AN OIL CHANGE AT MY GMC DEALER THEY DISCOVERED THAT A REAR BRAKE PAD WAS SEPARATING FROM THE BACK METAL PLATE IT WAS ATTACHED. THEY SAID IT WAS A SERIOUS SAFETY ISSUE. THEY SAID IT WAS A MANUFACTURING ISSUE AND NOT THE RESULT OF WEAR. THE DEALER SAID THE CAR SHOULD NOT BE DRIVEN. THEY DID NOT HAVE THE REPAIR PARTS SO I TOOK IT TO TUFFY MUFFLER WHO FIXED IT. THEY CONFIRMED IT WAS DUE TO A MANUFACTURING ISSUE.
Corrective Action:
WHILE GETTING AN OIL CHANGE AT MY GMC DEALER THEY DISCOVERED THAT A REAR BRAKE PAD WAS SEPARATING FROM THE BACK METAL PLATE IT WAS ATTACHED. THEY SAID IT WAS A SERIOUS SAFETY ISSUE. THEY SAID IT WAS A MANUFACTURING ISSUE AND NOT THE RESULT OF WEAR. THE DEALER SAID THE CAR SHOULD NOT BE DRIVEN. THEY DID NOT HAVE THE REPAIR PARTS SO I TOOK IT TO TUFFY MUFFLER WHO FIXED IT. THEY CONFIRMED IT WAS DUE TO A MANUFACTURING ISSUE.
Additional Notes:
WHILE GETTING AN OIL CHANGE AT MY GMC DEALER THEY DISCOVERED THAT A REAR BRAKE PAD WAS SEPARATING FROM THE BACK METAL PLATE IT WAS ATTACHED. THEY SAID IT WAS A SERIOUS SAFETY ISSUE. THEY SAID IT WAS A MANUFACTURING ISSUE AND NOT THE RESULT OF WEAR. THE DEALER SAID THE CAR SHOULD NOT BE DRIVEN. THEY DID NOT HAVE THE REPAIR PARTS SO I TOOK IT TO TUFFY MUFFLER WHO FIXED IT. THEY CONFIRMED IT WAS DUE TO A MANUFACTURING ISSUE.
Mfg Campaign: 11352883
Recall Date: Sep 2, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SHIFT VEHICLE INTO PARK. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." TURN VEHICLE BACK ON. MOVE SHIFTIER FROM PARK TO 3RD GEAR. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." DO THIS A FEW MORE TIMES AND IT FINALLY STOPS GIVING ME THE WARNING. IT DOES THIS INTERMITTENTLY.
Corrective Action:
SHIFT VEHICLE INTO PARK. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." TURN VEHICLE BACK ON. MOVE SHIFTIER FROM PARK TO 3RD GEAR. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." DO THIS A FEW MORE TIMES AND IT FINALLY STOPS GIVING ME THE WARNING. IT DOES THIS INTERMITTENTLY.
Additional Notes:
SHIFT VEHICLE INTO PARK. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." TURN VEHICLE BACK ON. MOVE SHIFTIER FROM PARK TO 3RD GEAR. TURN VEHICLE OFF. WARNING LIGHT COMES ON AND SAYS "SHIFT TO PARK." DO THIS A FEW MORE TIMES AND IT FINALLY STOPS GIVING ME THE WARNING. IT DOES THIS INTERMITTENTLY.
Mfg Campaign: 11351844
Recall Date: Aug 28, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE BEEN HAVING ISSUES WITH THE GMC ACADIA'S SHIFT TO PARK FUNCTION. ON A DAILY BASIS WHILE DRIVING, WHEN I STOP THE CAR AND SHIFT IT INTO PARK, TAKE MY FOOT OFF THE BREAK, AND TURN OFF THE IGNITION, THE CAR BEEPS CONTINUOUSLY AND DISPLAYS A MESSAGE THAT THE CAR IS NOT IN PARK. I TYPICALLY HAVE TO TURN THE CAR ON AND OFF MULTIPLE TIMES OR PUMP MY FOOT ON THE BRAKE MULTIPLE TIMES FOR THE MESSAGE AND SOUND TO CLEAR. THE CAR HAS EVEN CONTINUED TO ROLL FORWARD A FEW TIMES AS WELL WHEN SHIFTED TO PARK AND THE IGNITION OFF.
Corrective Action:
I HAVE BEEN HAVING ISSUES WITH THE GMC ACADIA'S SHIFT TO PARK FUNCTION. ON A DAILY BASIS WHILE DRIVING, WHEN I STOP THE CAR AND SHIFT IT INTO PARK, TAKE MY FOOT OFF THE BREAK, AND TURN OFF THE IGNITION, THE CAR BEEPS CONTINUOUSLY AND DISPLAYS A MESSAGE THAT THE CAR IS NOT IN PARK. I TYPICALLY HAVE TO TURN THE CAR ON AND OFF MULTIPLE TIMES OR PUMP MY FOOT ON THE BRAKE MULTIPLE TIMES FOR THE MESSAGE AND SOUND TO CLEAR. THE CAR HAS EVEN CONTINUED TO ROLL FORWARD A FEW TIMES AS WELL WHEN SHIFTED TO PARK AND THE IGNITION OFF.
Additional Notes:
I HAVE BEEN HAVING ISSUES WITH THE GMC ACADIA'S SHIFT TO PARK FUNCTION. ON A DAILY BASIS WHILE DRIVING, WHEN I STOP THE CAR AND SHIFT IT INTO PARK, TAKE MY FOOT OFF THE BREAK, AND TURN OFF THE IGNITION, THE CAR BEEPS CONTINUOUSLY AND DISPLAYS A MESSAGE THAT THE CAR IS NOT IN PARK. I TYPICALLY HAVE TO TURN THE CAR ON AND OFF MULTIPLE TIMES OR PUMP MY FOOT ON THE BRAKE MULTIPLE TIMES FOR THE MESSAGE AND SOUND TO CLEAR. THE CAR HAS EVEN CONTINUED TO ROLL FORWARD A FEW TIMES AS WELL WHEN SHIFTED TO PARK AND THE IGNITION OFF.
Mfg Campaign: 11351858
Recall Date: Aug 28, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I SHIFT TO PARK, WHEN I'M OUT OF MY CAR IT STARTS ROLLING AND SAYING THAT I NEED TO SHIFT TO PARK, EVEN THOUGH I'M ALREADY IN PARK.
Corrective Action:
WHEN I SHIFT TO PARK, WHEN I'M OUT OF MY CAR IT STARTS ROLLING AND SAYING THAT I NEED TO SHIFT TO PARK, EVEN THOUGH I'M ALREADY IN PARK.
Additional Notes:
WHEN I SHIFT TO PARK, WHEN I'M OUT OF MY CAR IT STARTS ROLLING AND SAYING THAT I NEED TO SHIFT TO PARK, EVEN THOUGH I'M ALREADY IN PARK.
Mfg Campaign: 11351666
Recall Date: Aug 27, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Corrective Action:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Additional Notes:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Mfg Campaign: 11351324
Recall Date: Aug 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Corrective Action:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Additional Notes:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Mfg Campaign: 11351324
Recall Date: Aug 26, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Corrective Action:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Additional Notes:
VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.
Mfg Campaign: 11351324
Recall Date: Aug 26, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL AND TURNING OFF THE VEHICLE, THE VEHICLE WOULD START TO BING, LIGHTS WOULD STAY ON, AND DOORS WOULD NOT LOCK. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GET REPAIRED WHERE THE MANUAL TRANSMISSION MODE SWITCH WAS REPLACED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHESROWN CHEVROLET BUICK GMC LOCATED AT 1701 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE SHIFTIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *DT THE CONSUMER STATED THE VEHICLE DISPLAY "SHIFT INTO PARK" ERROR. WHEN PLACING IT IN PARK. THE VEHICLE'S HEADLIGHTS AND INTERIOR LIGHTS REMAINED ILLUMINATED, AS WELL AS THE RADIO. ALSO, THE DOORS WOULD NOT LOCK. THE CONSUMER STATED THE SECTION OF THE SHIFTER THAT BOLTS INTO THE FLOOR NEEDED TO BE REPLACED. *THE VEHICLE WAS REPAIRED. JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL AND TURNING OFF THE VEHICLE, THE VEHICLE WOULD START TO BING, LIGHTS WOULD STAY ON, AND DOORS WOULD NOT LOCK. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GET REPAIRED WHERE THE MANUAL TRANSMISSION MODE SWITCH WAS REPLACED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHESROWN CHEVROLET BUICK GMC LOCATED AT 1701 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE SHIFTIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *DT THE CONSUMER STATED THE VEHICLE DISPLAY "SHIFT INTO PARK" ERROR. WHEN PLACING IT IN PARK. THE VEHICLE'S HEADLIGHTS AND INTERIOR LIGHTS REMAINED ILLUMINATED, AS WELL AS THE RADIO. ALSO, THE DOORS WOULD NOT LOCK. THE CONSUMER STATED THE SECTION OF THE SHIFTER THAT BOLTS INTO THE FLOOR NEEDED TO BE REPLACED. *THE VEHICLE WAS REPAIRED. JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL AND TURNING OFF THE VEHICLE, THE VEHICLE WOULD START TO BING, LIGHTS WOULD STAY ON, AND DOORS WOULD NOT LOCK. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GET REPAIRED WHERE THE MANUAL TRANSMISSION MODE SWITCH WAS REPLACED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHESROWN CHEVROLET BUICK GMC LOCATED AT 1701 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE SHIFTIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *DT THE CONSUMER STATED THE VEHICLE DISPLAY "SHIFT INTO PARK" ERROR. WHEN PLACING IT IN PARK. THE VEHICLE'S HEADLIGHTS AND INTERIOR LIGHTS REMAINED ILLUMINATED, AS WELL AS THE RADIO. ALSO, THE DOORS WOULD NOT LOCK. THE CONSUMER STATED THE SECTION OF THE SHIFTER THAT BOLTS INTO THE FLOOR NEEDED TO BE REPLACED. *THE VEHICLE WAS REPAIRED. JS
Mfg Campaign: 11351358
Recall Date: Aug 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL AND TURNING OFF THE VEHICLE, THE VEHICLE WOULD START TO BING, LIGHTS WOULD STAY ON, AND DOORS WOULD NOT LOCK. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GET REPAIRED WHERE THE MANUAL TRANSMISSION MODE SWITCH WAS REPLACED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHESROWN CHEVROLET BUICK GMC LOCATED AT 1701 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE SHIFTIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *DT THE CONSUMER STATED THE VEHICLE DISPLAY "SHIFT INTO PARK" ERROR. WHEN PLACING IT IN PARK. THE VEHICLE'S HEADLIGHTS AND INTERIOR LIGHTS REMAINED ILLUMINATED, AS WELL AS THE RADIO. ALSO, THE DOORS WOULD NOT LOCK. THE CONSUMER STATED THE SECTION OF THE SHIFTER THAT BOLTS INTO THE FLOOR NEEDED TO BE REPLACED. *THE VEHICLE WAS REPAIRED. JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL AND TURNING OFF THE VEHICLE, THE VEHICLE WOULD START TO BING, LIGHTS WOULD STAY ON, AND DOORS WOULD NOT LOCK. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GET REPAIRED WHERE THE MANUAL TRANSMISSION MODE SWITCH WAS REPLACED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHESROWN CHEVROLET BUICK GMC LOCATED AT 1701 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE SHIFTIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *DT THE CONSUMER STATED THE VEHICLE DISPLAY "SHIFT INTO PARK" ERROR. WHEN PLACING IT IN PARK. THE VEHICLE'S HEADLIGHTS AND INTERIOR LIGHTS REMAINED ILLUMINATED, AS WELL AS THE RADIO. ALSO, THE DOORS WOULD NOT LOCK. THE CONSUMER STATED THE SECTION OF THE SHIFTER THAT BOLTS INTO THE FLOOR NEEDED TO BE REPLACED. *THE VEHICLE WAS REPAIRED. JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL AND TURNING OFF THE VEHICLE, THE VEHICLE WOULD START TO BING, LIGHTS WOULD STAY ON, AND DOORS WOULD NOT LOCK. THE SHIFT TO PARK MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GET REPAIRED WHERE THE MANUAL TRANSMISSION MODE SWITCH WAS REPLACED, HOWEVER THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHESROWN CHEVROLET BUICK GMC LOCATED AT 1701 COLUMBUS PIKE, DELAWARE, OH 43015) WHERE IT WAS DIAGNOSED THAT THE SHIFTIER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *DT THE CONSUMER STATED THE VEHICLE DISPLAY "SHIFT INTO PARK" ERROR. WHEN PLACING IT IN PARK. THE VEHICLE'S HEADLIGHTS AND INTERIOR LIGHTS REMAINED ILLUMINATED, AS WELL AS THE RADIO. ALSO, THE DOORS WOULD NOT LOCK. THE CONSUMER STATED THE SECTION OF THE SHIFTER THAT BOLTS INTO THE FLOOR NEEDED TO BE REPLACED. *THE VEHICLE WAS REPAIRED. JS
Mfg Campaign: 11351358
Recall Date: Aug 26, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.
Corrective Action:
WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.
Additional Notes:
WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.
Mfg Campaign: 11350842
Recall Date: Aug 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.
Corrective Action:
WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.
Additional Notes:
WHEN TRYING TO PUT IN PARK WON'T SHUT OFF SAYS SHIFT TO PARK, STARTED AROUND 25,000 MILES HAVE TO BE SURE VEHICLE IS LEVEL AND NOT ON AN INCLINE. VEHICLE ALSO SURGES AT TIMES LOOSING POWER WHEN YOU'RE GOING DOWN THE HIGHWAY. ALSO, AT TIMES WHEN YOU GO TO START VEHICLE IT WILL HESITATE AND DISCONNECTS FROM BATTERY THUS RESETTING EVERYTHING. HAD TO REPLACE BATTERY AT 25,000 . THE REAR WIPER WILL GO ON IT'S ON WITHOUT TURNING IT ON.
Mfg Campaign: 11350842
Recall Date: Aug 24, 2020
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