Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16096
Recall Date: Nov 4, 2016
Consumer Complaints
860 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park error message when vehicle is in park and engine will not shut off. NOT RECOGNIZING MICROSWITCH IN THE CONSOLE. NEEDS A RECALL.
Corrective Action:
Shift to park error message when vehicle is in park and engine will not shut off. NOT RECOGNIZING MICROSWITCH IN THE CONSOLE. NEEDS A RECALL.
Additional Notes:
Shift to park error message when vehicle is in park and engine will not shut off. NOT RECOGNIZING MICROSWITCH IN THE CONSOLE. NEEDS A RECALL.
Mfg Campaign: 11631287
Recall Date: Dec 17, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Corrective Action:
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Additional Notes:
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Mfg Campaign: 11630318
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Corrective Action:
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Additional Notes:
The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.
Mfg Campaign: 11630318
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GM issued Special coverage N192210240 for repair/replacement of the evaporative emissions purge valve because it may not fully close. The special coverage states that the dealer is to replace the part at no cost to the customer as necessary until 150,000 miles or 11/12/2026 whichever occurs first. Since owning the vehicle in question I have had this particular part replaced three (3) times, approximately every 20,000 miles. Each time this particular part fails my check engine light is illuminated, my vehicle stalls immediately after refueling, my garage and home quickly fill with emission fumes upon starting the vehicle, and the vehicle idles rough when stopping. The GM dealership replaced the part the first 2 times it failed at no cost to me stating that it was covered under GM Special Coverage, but the third and most recent time refused to honor the special coverage. They, instead, stated that I had to pay $189.99 for a diagnostic in addition to the cost of the repair despite the fact that my vehicle was still within the special coverage parameters and the special coverage bulletin states "as necessary" . The dealership stated that the special coverage was only a one-time use, and I was to pay for repairs each additional occurrence. There is clearly an issue with this part, and GM has acknowledged that by offering the special coverage. This coverage should be valid for the entire time stated because this is clearly a faulty part.
Corrective Action:
GM issued Special coverage N192210240 for repair/replacement of the evaporative emissions purge valve because it may not fully close. The special coverage states that the dealer is to replace the part at no cost to the customer as necessary until 150,000 miles or 11/12/2026 whichever occurs first. Since owning the vehicle in question I have had this particular part replaced three (3) times, approximately every 20,000 miles. Each time this particular part fails my check engine light is illuminated, my vehicle stalls immediately after refueling, my garage and home quickly fill with emission fumes upon starting the vehicle, and the vehicle idles rough when stopping. The GM dealership replaced the part the first 2 times it failed at no cost to me stating that it was covered under GM Special Coverage, but the third and most recent time refused to honor the special coverage. They, instead, stated that I had to pay $189.99 for a diagnostic in addition to the cost of the repair despite the fact that my vehicle was still within the special coverage parameters and the special coverage bulletin states "as necessary" . The dealership stated that the special coverage was only a one-time use, and I was to pay for repairs each additional occurrence. There is clearly an issue with this part, and GM has acknowledged that by offering the special coverage. This coverage should be valid for the entire time stated because this is clearly a faulty part.
Additional Notes:
GM issued Special coverage N192210240 for repair/replacement of the evaporative emissions purge valve because it may not fully close. The special coverage states that the dealer is to replace the part at no cost to the customer as necessary until 150,000 miles or 11/12/2026 whichever occurs first. Since owning the vehicle in question I have had this particular part replaced three (3) times, approximately every 20,000 miles. Each time this particular part fails my check engine light is illuminated, my vehicle stalls immediately after refueling, my garage and home quickly fill with emission fumes upon starting the vehicle, and the vehicle idles rough when stopping. The GM dealership replaced the part the first 2 times it failed at no cost to me stating that it was covered under GM Special Coverage, but the third and most recent time refused to honor the special coverage. They, instead, stated that I had to pay $189.99 for a diagnostic in addition to the cost of the repair despite the fact that my vehicle was still within the special coverage parameters and the special coverage bulletin states "as necessary" . The dealership stated that the special coverage was only a one-time use, and I was to pay for repairs each additional occurrence. There is clearly an issue with this part, and GM has acknowledged that by offering the special coverage. This coverage should be valid for the entire time stated because this is clearly a faulty part.
Mfg Campaign: 11628850
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated while coming to a stop, the contact heard a loud screeching sound when the brake pedal was depressed. There was no warning light illuminated. The contact inspected the vehicle and noticed that the brake pedal was very loose, and the brake pedal was going to the floorboard while depressed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated while coming to a stop, the contact heard a loud screeching sound when the brake pedal was depressed. There was no warning light illuminated. The contact inspected the vehicle and noticed that the brake pedal was very loose, and the brake pedal was going to the floorboard while depressed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated while coming to a stop, the contact heard a loud screeching sound when the brake pedal was depressed. There was no warning light illuminated. The contact inspected the vehicle and noticed that the brake pedal was very loose, and the brake pedal was going to the floorboard while depressed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11626706
Recall Date: Nov 21, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that upon parking and turning off the vehicle, the message "Shift to Park" was displayed while the gear shifter was in park(P). The contact stated that upon restarting the vehicle and shifting out of park and shifting back into park(P) several times, the vehicle responded as needed. The dealer was notified of the failure and advised the contact to bring the vehicle in for diagnostic testing, and the dealer charged a fee for diagnostic testing. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that upon parking and turning off the vehicle, the message "Shift to Park" was displayed while the gear shifter was in park(P). The contact stated that upon restarting the vehicle and shifting out of park and shifting back into park(P) several times, the vehicle responded as needed. The dealer was notified of the failure and advised the contact to bring the vehicle in for diagnostic testing, and the dealer charged a fee for diagnostic testing. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that upon parking and turning off the vehicle, the message "Shift to Park" was displayed while the gear shifter was in park(P). The contact stated that upon restarting the vehicle and shifting out of park and shifting back into park(P) several times, the vehicle responded as needed. The dealer was notified of the failure and advised the contact to bring the vehicle in for diagnostic testing, and the dealer charged a fee for diagnostic testing. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11626136
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before the engine will actually turn off.
Corrective Action:
When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before the engine will actually turn off.
Additional Notes:
When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before the engine will actually turn off.
Mfg Campaign: 11625762
Recall Date: Nov 17, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,900. The contact referenced an unknown NHTSA campaign number as probable cause for the failure.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,900. The contact referenced an unknown NHTSA campaign number as probable cause for the failure.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,900. The contact referenced an unknown NHTSA campaign number as probable cause for the failure.
Mfg Campaign: 11625205
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car on has 54,000 miles on it. For the last two weeks it has started showing that it is not in park when it actually is and continues the warning until I have shifted back and forth at least 4-5 times to clear the message and then able to exit the vehicle. It will roll forward or back to some degree even though it seems to be in park but it messages that it is not. When calling our dealership they do not show a recall and state it will be $180.00 just to look at it, not counting repair for this. there have been no other warning in the system and no accidents at this time. I do have children that ride in this car and could cause a serious situation if the car were to roll or be in gear.
Corrective Action:
My car on has 54,000 miles on it. For the last two weeks it has started showing that it is not in park when it actually is and continues the warning until I have shifted back and forth at least 4-5 times to clear the message and then able to exit the vehicle. It will roll forward or back to some degree even though it seems to be in park but it messages that it is not. When calling our dealership they do not show a recall and state it will be $180.00 just to look at it, not counting repair for this. there have been no other warning in the system and no accidents at this time. I do have children that ride in this car and could cause a serious situation if the car were to roll or be in gear.
Additional Notes:
My car on has 54,000 miles on it. For the last two weeks it has started showing that it is not in park when it actually is and continues the warning until I have shifted back and forth at least 4-5 times to clear the message and then able to exit the vehicle. It will roll forward or back to some degree even though it seems to be in park but it messages that it is not. When calling our dealership they do not show a recall and state it will be $180.00 just to look at it, not counting repair for this. there have been no other warning in the system and no accidents at this time. I do have children that ride in this car and could cause a serious situation if the car were to roll or be in gear.
Mfg Campaign: 11625289
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Steering assist reduced. No parts available and vehicle is not safe to operate.
Corrective Action:
Steering assist reduced. No parts available and vehicle is not safe to operate.
Additional Notes:
Steering assist reduced. No parts available and vehicle is not safe to operate.
Mfg Campaign: 11624161
Recall Date: Nov 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Corrective Action:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Additional Notes:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Mfg Campaign: 11623544
Recall Date: Nov 4, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Corrective Action:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Additional Notes:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Mfg Campaign: 11623544
Recall Date: Nov 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Corrective Action:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Additional Notes:
Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..
Mfg Campaign: 11623544
Recall Date: Nov 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Gmc although not listed on the recall list has been effected by the "shift to park" issues that plague these vehicles. I was out of town and was unable to shift my vehicle safely into park without warnings that my vehicle wasn't secured. I had to disconnect my battery when I had to park in order to prevent roll back and endangerment to other. I took my vehicle for repairs and was told it was a common problem and nothing can be done but pay out of pocket. Why? It has the same issues as the others? Why can't I be recompensated for a recall issue? I have records to show it was the gear shift control and all other.
Corrective Action:
My Gmc although not listed on the recall list has been effected by the "shift to park" issues that plague these vehicles. I was out of town and was unable to shift my vehicle safely into park without warnings that my vehicle wasn't secured. I had to disconnect my battery when I had to park in order to prevent roll back and endangerment to other. I took my vehicle for repairs and was told it was a common problem and nothing can be done but pay out of pocket. Why? It has the same issues as the others? Why can't I be recompensated for a recall issue? I have records to show it was the gear shift control and all other.
Additional Notes:
My Gmc although not listed on the recall list has been effected by the "shift to park" issues that plague these vehicles. I was out of town and was unable to shift my vehicle safely into park without warnings that my vehicle wasn't secured. I had to disconnect my battery when I had to park in order to prevent roll back and endangerment to other. I took my vehicle for repairs and was told it was a common problem and nothing can be done but pay out of pocket. Why? It has the same issues as the others? Why can't I be recompensated for a recall issue? I have records to show it was the gear shift control and all other.
Mfg Campaign: 11623317
Recall Date: Nov 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11622503
Recall Date: Oct 29, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Corrective Action:
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Additional Notes:
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Mfg Campaign: 11622603
Recall Date: Oct 29, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Corrective Action:
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Additional Notes:
Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue
Mfg Campaign: 11622603
Recall Date: Oct 29, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The "shift to park" warning light comes up every time I put my car in park. I have to move it back and forth multiple times to get it to acknowledge that its in park or the vehicle will not shut off. This is a dangerous situation in that the car could easily roll when I am not in it. I know that this is an ongoing issue with the 2017-2018 GMC Acadia and don't understand why GMC won't issue a recall for this. If this were to cause injury or an accident then they are 100% liable. I started having these issues about a week ago. My husband took it to the dealership and they told him that its not a recall or under warranty. I cannot afford to fix this myself at this point.
Corrective Action:
The "shift to park" warning light comes up every time I put my car in park. I have to move it back and forth multiple times to get it to acknowledge that its in park or the vehicle will not shut off. This is a dangerous situation in that the car could easily roll when I am not in it. I know that this is an ongoing issue with the 2017-2018 GMC Acadia and don't understand why GMC won't issue a recall for this. If this were to cause injury or an accident then they are 100% liable. I started having these issues about a week ago. My husband took it to the dealership and they told him that its not a recall or under warranty. I cannot afford to fix this myself at this point.
Additional Notes:
The "shift to park" warning light comes up every time I put my car in park. I have to move it back and forth multiple times to get it to acknowledge that its in park or the vehicle will not shut off. This is a dangerous situation in that the car could easily roll when I am not in it. I know that this is an ongoing issue with the 2017-2018 GMC Acadia and don't understand why GMC won't issue a recall for this. If this were to cause injury or an accident then they are 100% liable. I started having these issues about a week ago. My husband took it to the dealership and they told him that its not a recall or under warranty. I cannot afford to fix this myself at this point.
Mfg Campaign: 11619909
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that the gear shifter acknowledged while shifting to park and activated the Press-to-Start button to turn off the vehicle. The message to shift to park was displayed on the instrument panel while the gear shifter was already in park. The dealer was contacted and confirmed there was no recall on the VIN. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 36,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that the gear shifter acknowledged while shifting to park and activated the Press-to-Start button to turn off the vehicle. The message to shift to park was displayed on the instrument panel while the gear shifter was already in park. The dealer was contacted and confirmed there was no recall on the VIN. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 36,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that the gear shifter acknowledged while shifting to park and activated the Press-to-Start button to turn off the vehicle. The message to shift to park was displayed on the instrument panel while the gear shifter was already in park. The dealer was contacted and confirmed there was no recall on the VIN. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 36,000.
Mfg Campaign: 11618836
Recall Date: Oct 9, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, there was a delay in stopping the vehicle. The contact applied more than normal pressure on the brake pedal and allowed more time to stop the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 72,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, there was a delay in stopping the vehicle. The contact applied more than normal pressure on the brake pedal and allowed more time to stop the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 72,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, there was a delay in stopping the vehicle. The contact applied more than normal pressure on the brake pedal and allowed more time to stop the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 72,000. Parts distribution disconnect.
Mfg Campaign: 11618889
Recall Date: Oct 9, 2024
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