GMC ACADIA 2017

Complete listing of complaints and recalls for this vehicle

860
Complaints
4
Recalls

Complaints & Recalls

860 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V334000 SAFETY RECALL
995.1K Vehicles Affected
Recall Date: May 10, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
FREE Recall Solution:
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N232404980
Notice Date: Feb 23, 2024
Recall Date: May 10, 2023
General Motors Llc
NHTSA Campaign: 18V358000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 31, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Potential Risk:
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18188 18268
Notice Date: Jul 2, 2018
Recall Date: May 31, 2018
General Motors Llc
NHTSA Campaign: 17V516000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Aug 22, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Potential Risk:
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
FREE Recall Solution:
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 17329
Notice Date: Aug 25, 2017
Recall Date: Aug 22, 2017
General Motors Llc
NHTSA Campaign: 16V802000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 4, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

Potential Risk:
If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 16096
Notice Date: Dec 12, 2016
Recall Date: Nov 4, 2016

Consumer Complaints

860 Complaints
General Motors, Llc
Campaign: 11454356 Other
Feb 27, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening

Corrective Action:

When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening

Additional Notes:

When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening

Manufacturer: GMC
Mfg Campaign: 11454356
Notice Date: Feb 27, 2022
Recall Date: Feb 27, 2022
General Motors, Llc
Campaign: 11453567 Other
Feb 23, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

side detection modules swollen causing failure, repair $735.97.

Corrective Action:

side detection modules swollen causing failure, repair $735.97.

Additional Notes:

side detection modules swollen causing failure, repair $735.97.

Manufacturer: GMC
Mfg Campaign: 11453567
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
General Motors, Llc
Campaign: 11453567 Other
Feb 23, 2022
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

side detection modules swollen causing failure, repair $735.97.

Corrective Action:

side detection modules swollen causing failure, repair $735.97.

Additional Notes:

side detection modules swollen causing failure, repair $735.97.

Manufacturer: GMC
Mfg Campaign: 11453567
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
General Motors, Llc
Campaign: 11453706 Other
Feb 23, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Corrective Action:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Additional Notes:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Manufacturer: GMC
Mfg Campaign: 11453706
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
General Motors, Llc
Campaign: 11453706 Other
Feb 23, 2022
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Corrective Action:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Additional Notes:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Manufacturer: GMC
Mfg Campaign: 11453706
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
General Motors, Llc
Campaign: 11453706 Other
Feb 23, 2022
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Corrective Action:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Additional Notes:

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Manufacturer: GMC
Mfg Campaign: 11453706
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
General Motors, Llc
Campaign: 11453308 Other
Feb 21, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.

Corrective Action:

I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.

Additional Notes:

I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.

Manufacturer: GMC
Mfg Campaign: 11453308
Notice Date: Feb 21, 2022
Recall Date: Feb 21, 2022
General Motors, Llc
Campaign: 11453308 Other
Feb 21, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.

Corrective Action:

I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.

Additional Notes:

I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.

Manufacturer: GMC
Mfg Campaign: 11453308
Notice Date: Feb 21, 2022
Recall Date: Feb 21, 2022
General Motors, Llc
Campaign: 11451767 Other
Feb 13, 2022
Defect Description:

ENGINE

Potential Consequences:

Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: GMC
Mfg Campaign: 11451767
Notice Date: Feb 13, 2022
Recall Date: Feb 13, 2022
General Motors, Llc
Campaign: 11449824 Other
Feb 1, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.

Corrective Action:

Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.

Additional Notes:

Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.

Manufacturer: GMC
Mfg Campaign: 11449824
Notice Date: Feb 1, 2022
Recall Date: Feb 1, 2022
General Motors, Llc
Campaign: 11449824 Other
Feb 1, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.

Corrective Action:

Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.

Additional Notes:

Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.

Manufacturer: GMC
Mfg Campaign: 11449824
Notice Date: Feb 1, 2022
Recall Date: Feb 1, 2022
General Motors, Llc
Campaign: 11448907 Other
Jan 25, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.

Corrective Action:

Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.

Additional Notes:

Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.

Manufacturer: GMC
Mfg Campaign: 11448907
Notice Date: Jan 25, 2022
Recall Date: Jan 25, 2022
General Motors, Llc
Campaign: 11443058 Other
Dec 8, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Corrective Action:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Additional Notes:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Manufacturer: GMC
Mfg Campaign: 11443058
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
General Motors, Llc
Campaign: 11443058 Other
Dec 8, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Corrective Action:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Additional Notes:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Manufacturer: GMC
Mfg Campaign: 11443058
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
General Motors, Llc
Campaign: 11443058 Other
Dec 8, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Corrective Action:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Additional Notes:

Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.

Manufacturer: GMC
Mfg Campaign: 11443058
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
General Motors, Llc
Campaign: 11443003 Other
Dec 7, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.

Corrective Action:

Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.

Additional Notes:

Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.

Manufacturer: GMC
Mfg Campaign: 11443003
Notice Date: Dec 7, 2021
Recall Date: Dec 7, 2021
General Motors, Llc
Campaign: 11442114 Other
Nov 30, 2021
Defect Description:

TIRES

Potential Consequences:

235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.

Corrective Action:

235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.

Additional Notes:

235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.

Manufacturer: GMC
Mfg Campaign: 11442114
Notice Date: Nov 30, 2021
Recall Date: Nov 30, 2021
General Motors, Llc
Campaign: 11433697 Other
Sep 20, 2021
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repaired. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 60,000.

Corrective Action:

The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repaired. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 60,000.

Additional Notes:

The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repaired. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 60,000.

Manufacturer: GMC
Mfg Campaign: 11433697
Notice Date: Sep 20, 2021
Recall Date: Sep 20, 2021
General Motors, Llc
Campaign: 11430743 Other
Aug 27, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

When the placed in park, the vehicle does not recognize and will not shut off as there is a message that the car in not in park, when it is. This happens frequently. I am unsure if, although I've placed in park, the car itself recognizes that. There are times where for several minutes I cannot turn my car off even after shifting in and out of park.

Corrective Action:

When the placed in park, the vehicle does not recognize and will not shut off as there is a message that the car in not in park, when it is. This happens frequently. I am unsure if, although I've placed in park, the car itself recognizes that. There are times where for several minutes I cannot turn my car off even after shifting in and out of park.

Additional Notes:

When the placed in park, the vehicle does not recognize and will not shut off as there is a message that the car in not in park, when it is. This happens frequently. I am unsure if, although I've placed in park, the car itself recognizes that. There are times where for several minutes I cannot turn my car off even after shifting in and out of park.

Manufacturer: GMC
Mfg Campaign: 11430743
Notice Date: Aug 27, 2021
Recall Date: Aug 27, 2021
General Motors, Llc
Campaign: 11427571 Other
Aug 3, 2021
Defect Description:

ENGINE

Potential Consequences:

My 2017 keeps having transmission issues. At the dealership the transmission fluid is burnt. The 2017 GMC Acadia limited has the same issues with the engine as the standard 2017 GMC Acadia

Corrective Action:

My 2017 keeps having transmission issues. At the dealership the transmission fluid is burnt. The 2017 GMC Acadia limited has the same issues with the engine as the standard 2017 GMC Acadia

Additional Notes:

My 2017 keeps having transmission issues. At the dealership the transmission fluid is burnt. The 2017 GMC Acadia limited has the same issues with the engine as the standard 2017 GMC Acadia

Manufacturer: GMC
Mfg Campaign: 11427571
Notice Date: Aug 3, 2021
Recall Date: Aug 3, 2021

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