Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16096
Recall Date: Nov 4, 2016
Consumer Complaints
860 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening
Corrective Action:
When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening
Additional Notes:
When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening
Mfg Campaign: 11454356
Recall Date: Feb 27, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
side detection modules swollen causing failure, repair $735.97.
Corrective Action:
side detection modules swollen causing failure, repair $735.97.
Additional Notes:
side detection modules swollen causing failure, repair $735.97.
Mfg Campaign: 11453567
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
side detection modules swollen causing failure, repair $735.97.
Corrective Action:
side detection modules swollen causing failure, repair $735.97.
Additional Notes:
side detection modules swollen causing failure, repair $735.97.
Mfg Campaign: 11453567
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Corrective Action:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Additional Notes:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Mfg Campaign: 11453706
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Corrective Action:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Additional Notes:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Mfg Campaign: 11453706
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Corrective Action:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Additional Notes:
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Mfg Campaign: 11453706
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Corrective Action:
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Additional Notes:
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Mfg Campaign: 11453308
Recall Date: Feb 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Corrective Action:
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Additional Notes:
I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
Mfg Campaign: 11453308
Recall Date: Feb 21, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Warning on dash steering assist reduced ,drive with caution… after researching found there’s a known defect in the thermostat that causes this steering issue,, GM issued a bulletin number..17-NA-158 Dated May-2017.. no recall as of yet but serious issue.. please look into this… [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11451767
Recall Date: Feb 13, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Corrective Action:
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Additional Notes:
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Mfg Campaign: 11449824
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Corrective Action:
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Additional Notes:
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Mfg Campaign: 11449824
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.
Corrective Action:
Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.
Additional Notes:
Shift to park issue; intermittent issue. Shows that car is not in park when gear shifter is in park position. Cannot shut off or lock vehicle while this is displayed. Must constantly put car in gear then in park, attempt to shut off, and retry multiple times.
Mfg Campaign: 11448907
Recall Date: Jan 25, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Corrective Action:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Additional Notes:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Mfg Campaign: 11443058
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Corrective Action:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Additional Notes:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Mfg Campaign: 11443058
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Corrective Action:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Additional Notes:
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Mfg Campaign: 11443058
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.
Corrective Action:
Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.
Additional Notes:
Vehicle is a 2017 Acadia Denali with ~39,000 miles. The problem started without any symptoms or warnings in October 2021. The dash gives a "Shift to Park" message when the shift is moved to the Park position and the driver attempts (to turn all systems off so as) to park and exit the vehicle. When the Off button is pushed, the "Shift to Park" message displays. The engine does turn off, but the lighting, radio, etc. stay on. When opening the door, the vehicle emits tone(s) suggesting the driver is trying to leave the vehicle while it's running and/or has left electrical systems on. Driver is actually attempting to simply turn everything off and park the vehicle. The fact that all the lighting and radio stay on runs down the battery, potentially leaving the driver stranded.
Mfg Campaign: 11443003
Recall Date: Dec 7, 2021
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.
Corrective Action:
235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.
Additional Notes:
235/65R18 all 4 tires worn down after 27,000 miles, suppose to have 60,000 mile tread life. took my Acadia into the dealer for regular oil change and was informed all 4 tires were worn passed the safety margin. He told me there was a service bulletin about the tires but since my warranty had run out there was nothing he could do. He never mentioned the service warranty or that the tires were wearing severly.
Mfg Campaign: 11442114
Recall Date: Nov 30, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repaired. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repaired. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that the middle passenger’s seat belt failed to retract. There was no warning light illuminated. The vehicle was taken to the local dealer and was diagnosed that the seat belt mechanism needed to be repaired. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 60,000.
Mfg Campaign: 11433697
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When the placed in park, the vehicle does not recognize and will not shut off as there is a message that the car in not in park, when it is. This happens frequently. I am unsure if, although I've placed in park, the car itself recognizes that. There are times where for several minutes I cannot turn my car off even after shifting in and out of park.
Corrective Action:
When the placed in park, the vehicle does not recognize and will not shut off as there is a message that the car in not in park, when it is. This happens frequently. I am unsure if, although I've placed in park, the car itself recognizes that. There are times where for several minutes I cannot turn my car off even after shifting in and out of park.
Additional Notes:
When the placed in park, the vehicle does not recognize and will not shut off as there is a message that the car in not in park, when it is. This happens frequently. I am unsure if, although I've placed in park, the car itself recognizes that. There are times where for several minutes I cannot turn my car off even after shifting in and out of park.
Mfg Campaign: 11430743
Recall Date: Aug 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2017 keeps having transmission issues. At the dealership the transmission fluid is burnt. The 2017 GMC Acadia limited has the same issues with the engine as the standard 2017 GMC Acadia
Corrective Action:
My 2017 keeps having transmission issues. At the dealership the transmission fluid is burnt. The 2017 GMC Acadia limited has the same issues with the engine as the standard 2017 GMC Acadia
Additional Notes:
My 2017 keeps having transmission issues. At the dealership the transmission fluid is burnt. The 2017 GMC Acadia limited has the same issues with the engine as the standard 2017 GMC Acadia
Mfg Campaign: 11427571
Recall Date: Aug 3, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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