Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
A/C COMPRESSOR LOCKED UP AND HAS BURNT THE BELT TO ALL PULLEYS. WAS BEING DRIVEN DOWN HIGHWAY WHICH CAUSED POWER STEERING TO STOP MAKING EXTREMELY DIFFICULT TO STEER ALMOST IN A CRASH.
Corrective Action:
A/C COMPRESSOR LOCKED UP AND HAS BURNT THE BELT TO ALL PULLEYS. WAS BEING DRIVEN DOWN HIGHWAY WHICH CAUSED POWER STEERING TO STOP MAKING EXTREMELY DIFFICULT TO STEER ALMOST IN A CRASH.
Additional Notes:
A/C COMPRESSOR LOCKED UP AND HAS BURNT THE BELT TO ALL PULLEYS. WAS BEING DRIVEN DOWN HIGHWAY WHICH CAUSED POWER STEERING TO STOP MAKING EXTREMELY DIFFICULT TO STEER ALMOST IN A CRASH.
Mfg Campaign: 11231560
Recall Date: Jul 13, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD, WE WENT TO MAKE A TURN. THE STEERING WHEEL WOULD WOULD NOT TURN. WE ACTUALLY HAD TO CROSS INTO ONCOMING TRAFFIC UP ON A SIDEWALK. SINCE THEN IT HAS CONTINUED TO WORK AND THEN SUDDENLY STOP WORKING.
Corrective Action:
WHILE DRIVING DOWN THE ROAD, WE WENT TO MAKE A TURN. THE STEERING WHEEL WOULD WOULD NOT TURN. WE ACTUALLY HAD TO CROSS INTO ONCOMING TRAFFIC UP ON A SIDEWALK. SINCE THEN IT HAS CONTINUED TO WORK AND THEN SUDDENLY STOP WORKING.
Additional Notes:
WHILE DRIVING DOWN THE ROAD, WE WENT TO MAKE A TURN. THE STEERING WHEEL WOULD WOULD NOT TURN. WE ACTUALLY HAD TO CROSS INTO ONCOMING TRAFFIC UP ON A SIDEWALK. SINCE THEN IT HAS CONTINUED TO WORK AND THEN SUDDENLY STOP WORKING.
Mfg Campaign: 11229649
Recall Date: Jul 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE FAILURE, THE CONTACT NOTICED MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT WAS LATER TOWED TO MARCHANT CHEVROLET (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208). THE DEALER DIAGNOSED THAT THE SERPENTINE BELT, AIR COMPRESSOR, AND FREON NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE FAILURE, THE CONTACT NOTICED MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT WAS LATER TOWED TO MARCHANT CHEVROLET (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208). THE DEALER DIAGNOSED THAT THE SERPENTINE BELT, AIR COMPRESSOR, AND FREON NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE FAILURE, THE CONTACT NOTICED MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT WAS LATER TOWED TO MARCHANT CHEVROLET (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208). THE DEALER DIAGNOSED THAT THE SERPENTINE BELT, AIR COMPRESSOR, AND FREON NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,200.
Mfg Campaign: 11223159
Recall Date: Jun 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT IS A SHAME THAT SOME OTHER OLDER CARS LIKE FORD RECEIVE INFOTAINMENT UPGRADE MODULES TO SUPPORT GOOGLE AND APPLE CAR PLAY AND GM DID NOTHING SO FAR
Corrective Action:
IT IS A SHAME THAT SOME OTHER OLDER CARS LIKE FORD RECEIVE INFOTAINMENT UPGRADE MODULES TO SUPPORT GOOGLE AND APPLE CAR PLAY AND GM DID NOTHING SO FAR
Additional Notes:
IT IS A SHAME THAT SOME OTHER OLDER CARS LIKE FORD RECEIVE INFOTAINMENT UPGRADE MODULES TO SUPPORT GOOGLE AND APPLE CAR PLAY AND GM DID NOTHING SO FAR
Mfg Campaign: 11218504
Recall Date: Jun 7, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILS WHILE DRIVING DUE TO SUDDEN SUBSTANTIAL FLUID LEAKAGE. COMPLAINTS TO GM ARE UNRESOLCVED WHILE GM CONTINUES TO SELL FLAWED VEHICLES.
Corrective Action:
POWER STEERING FAILS WHILE DRIVING DUE TO SUDDEN SUBSTANTIAL FLUID LEAKAGE. COMPLAINTS TO GM ARE UNRESOLCVED WHILE GM CONTINUES TO SELL FLAWED VEHICLES.
Additional Notes:
POWER STEERING FAILS WHILE DRIVING DUE TO SUDDEN SUBSTANTIAL FLUID LEAKAGE. COMPLAINTS TO GM ARE UNRESOLCVED WHILE GM CONTINUES TO SELL FLAWED VEHICLES.
Mfg Campaign: 11217820
Recall Date: Jun 4, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
ALL THE CARS' AIRBAGS DEPLOYED SPONTANEOUSLY, I WAS ON A SMALL STREET , GETTING OUT OF THE GYM'S BUILDING PARKING
Corrective Action:
ALL THE CARS' AIRBAGS DEPLOYED SPONTANEOUSLY, I WAS ON A SMALL STREET , GETTING OUT OF THE GYM'S BUILDING PARKING
Additional Notes:
ALL THE CARS' AIRBAGS DEPLOYED SPONTANEOUSLY, I WAS ON A SMALL STREET , GETTING OUT OF THE GYM'S BUILDING PARKING
Mfg Campaign: 11207481
Recall Date: May 14, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SIDE BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER AND SIDE BLIND ZONE LIGHTS IN MIRRORS ARE ALWAYS ON. CONDITION HAS BEEN INTERMITTENT SINCE ABOUT 50000 MILES AND NOW IS IN THE CONDITION PERMANENTLY RENDERING THIS SAFETY FEATURE USELESS.
Corrective Action:
SIDE BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER AND SIDE BLIND ZONE LIGHTS IN MIRRORS ARE ALWAYS ON. CONDITION HAS BEEN INTERMITTENT SINCE ABOUT 50000 MILES AND NOW IS IN THE CONDITION PERMANENTLY RENDERING THIS SAFETY FEATURE USELESS.
Additional Notes:
SIDE BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER AND SIDE BLIND ZONE LIGHTS IN MIRRORS ARE ALWAYS ON. CONDITION HAS BEEN INTERMITTENT SINCE ABOUT 50000 MILES AND NOW IS IN THE CONDITION PERMANENTLY RENDERING THIS SAFETY FEATURE USELESS.
Mfg Campaign: 11207190
Recall Date: May 13, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Corrective Action:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Additional Notes:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Mfg Campaign: 11207062
Recall Date: May 12, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Corrective Action:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Additional Notes:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Mfg Campaign: 11207062
Recall Date: May 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Corrective Action:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Additional Notes:
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
Mfg Campaign: 11207062
Recall Date: May 12, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR WAS PARKED AND OFF WHEN THE LIFT GATE MALFUNCTIONED. OPENED THE LIFTGATE USING THE BUTTON ON THE GATE, IT OPENED FULLY PAUSED OPEN, THEN SUDDENLY DROPPED 1/3 OF THE WAY CLOSED ON TOP OF MY HUSBAND, IT OPENED AGAIN AND THEN CLOSED QUICKLY ON IT'S OWN. IT REPEATED THE SAME ACTION AGAIN WHEN WE TRIED OPENING. AFTER WE TURNED OFF THE POWER LIFTGATE USING THE BUTTON IN THE DASH WE COULD OPEN THE LIFE HOWEVER WE HAD TO HOLD THE GATE UP, IT WOULD SLAM DOWN IF WE LET GO OF THE GATE. THE LIFE GATE STRUTS WERE FOUND TO BE LEAKING AND REPAIRED. IT IS THE EXACT SAME PROBLEM AS FOUND IN THE RECALLED 2010-2012 ACADIAS
Corrective Action:
THE CAR WAS PARKED AND OFF WHEN THE LIFT GATE MALFUNCTIONED. OPENED THE LIFTGATE USING THE BUTTON ON THE GATE, IT OPENED FULLY PAUSED OPEN, THEN SUDDENLY DROPPED 1/3 OF THE WAY CLOSED ON TOP OF MY HUSBAND, IT OPENED AGAIN AND THEN CLOSED QUICKLY ON IT'S OWN. IT REPEATED THE SAME ACTION AGAIN WHEN WE TRIED OPENING. AFTER WE TURNED OFF THE POWER LIFTGATE USING THE BUTTON IN THE DASH WE COULD OPEN THE LIFE HOWEVER WE HAD TO HOLD THE GATE UP, IT WOULD SLAM DOWN IF WE LET GO OF THE GATE. THE LIFE GATE STRUTS WERE FOUND TO BE LEAKING AND REPAIRED. IT IS THE EXACT SAME PROBLEM AS FOUND IN THE RECALLED 2010-2012 ACADIAS
Additional Notes:
THE CAR WAS PARKED AND OFF WHEN THE LIFT GATE MALFUNCTIONED. OPENED THE LIFTGATE USING THE BUTTON ON THE GATE, IT OPENED FULLY PAUSED OPEN, THEN SUDDENLY DROPPED 1/3 OF THE WAY CLOSED ON TOP OF MY HUSBAND, IT OPENED AGAIN AND THEN CLOSED QUICKLY ON IT'S OWN. IT REPEATED THE SAME ACTION AGAIN WHEN WE TRIED OPENING. AFTER WE TURNED OFF THE POWER LIFTGATE USING THE BUTTON IN THE DASH WE COULD OPEN THE LIFE HOWEVER WE HAD TO HOLD THE GATE UP, IT WOULD SLAM DOWN IF WE LET GO OF THE GATE. THE LIFE GATE STRUTS WERE FOUND TO BE LEAKING AND REPAIRED. IT IS THE EXACT SAME PROBLEM AS FOUND IN THE RECALLED 2010-2012 ACADIAS
Mfg Campaign: 11206619
Recall Date: May 9, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KOEPP CHEVROLET (830-253-8000, LOCATED AT 13221 US-87, LA VERNIA, TX 78121) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KOEPP CHEVROLET (830-253-8000, LOCATED AT 13221 US-87, LA VERNIA, TX 78121) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KOEPP CHEVROLET (830-253-8000, LOCATED AT 13221 US-87, LA VERNIA, TX 78121) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11206209
Recall Date: May 8, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR WOULD NOT START NO INTER LIGHTS DEAD TOWED TO DEALER THEY FIXED IT ONCE I HAD BACK FOR ONE DAY IT HAPPENED AGIN NEEDS A SIDE DENTITION MODULE I HAVE BEEN WAITING FOR OVER 5 WEEKS AND NOTHING NO PARTS
Corrective Action:
CAR WOULD NOT START NO INTER LIGHTS DEAD TOWED TO DEALER THEY FIXED IT ONCE I HAD BACK FOR ONE DAY IT HAPPENED AGIN NEEDS A SIDE DENTITION MODULE I HAVE BEEN WAITING FOR OVER 5 WEEKS AND NOTHING NO PARTS
Additional Notes:
CAR WOULD NOT START NO INTER LIGHTS DEAD TOWED TO DEALER THEY FIXED IT ONCE I HAD BACK FOR ONE DAY IT HAPPENED AGIN NEEDS A SIDE DENTITION MODULE I HAVE BEEN WAITING FOR OVER 5 WEEKS AND NOTHING NO PARTS
Mfg Campaign: 11193415
Recall Date: Apr 2, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SIDE BLIND SPOT DETECTION MODULES NOT WORKING. THIS CREATES A SAFETY HAZARD IN GENERAL, BUT CAUSES AN ELECTRICAL SHORT INTERNALLY AND CAUSES OTHER ELECTRUCAL PARTS TO MALFUNCTION SUCH AS: AIR BAGS IGNITION BLINKERS REAR BACK UP CAMERA FRONT CRASH DETECTION THESE ARE ALL MAJOR SAFETY ISSUES THAT HAPPEN ON THE ROAD, IN MOTION FOR MY FAMILY IN THE CAR AND OTHERS ON THE ROAD. WE NEED TO GET IT FIXED BUT, PARTS ARE BACK ORDERED AND NOT AVAILABLE FOR ALMOST 6 MONTHS NOW. IT'S A $1200 REPAIR AND IS RE OCCURRING PROBLEM FROM WHAT THE DEALER HAS SAID.. THIS VEHICLE HAS BEEN IN SERVICE FOR JUST OVER 3 YEARS AND SHOULD BE SAFE TO DRIVE FOR A MUCH LONGER DURATION THAN THAT. THANKS
Corrective Action:
SIDE BLIND SPOT DETECTION MODULES NOT WORKING. THIS CREATES A SAFETY HAZARD IN GENERAL, BUT CAUSES AN ELECTRICAL SHORT INTERNALLY AND CAUSES OTHER ELECTRUCAL PARTS TO MALFUNCTION SUCH AS: AIR BAGS IGNITION BLINKERS REAR BACK UP CAMERA FRONT CRASH DETECTION THESE ARE ALL MAJOR SAFETY ISSUES THAT HAPPEN ON THE ROAD, IN MOTION FOR MY FAMILY IN THE CAR AND OTHERS ON THE ROAD. WE NEED TO GET IT FIXED BUT, PARTS ARE BACK ORDERED AND NOT AVAILABLE FOR ALMOST 6 MONTHS NOW. IT'S A $1200 REPAIR AND IS RE OCCURRING PROBLEM FROM WHAT THE DEALER HAS SAID.. THIS VEHICLE HAS BEEN IN SERVICE FOR JUST OVER 3 YEARS AND SHOULD BE SAFE TO DRIVE FOR A MUCH LONGER DURATION THAN THAT. THANKS
Additional Notes:
SIDE BLIND SPOT DETECTION MODULES NOT WORKING. THIS CREATES A SAFETY HAZARD IN GENERAL, BUT CAUSES AN ELECTRICAL SHORT INTERNALLY AND CAUSES OTHER ELECTRUCAL PARTS TO MALFUNCTION SUCH AS: AIR BAGS IGNITION BLINKERS REAR BACK UP CAMERA FRONT CRASH DETECTION THESE ARE ALL MAJOR SAFETY ISSUES THAT HAPPEN ON THE ROAD, IN MOTION FOR MY FAMILY IN THE CAR AND OTHERS ON THE ROAD. WE NEED TO GET IT FIXED BUT, PARTS ARE BACK ORDERED AND NOT AVAILABLE FOR ALMOST 6 MONTHS NOW. IT'S A $1200 REPAIR AND IS RE OCCURRING PROBLEM FROM WHAT THE DEALER HAS SAID.. THIS VEHICLE HAS BEEN IN SERVICE FOR JUST OVER 3 YEARS AND SHOULD BE SAFE TO DRIVE FOR A MUCH LONGER DURATION THAN THAT. THANKS
Mfg Campaign: 11189845
Recall Date: Mar 18, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 GMC ALL WHEEL DRIVE BOTH FRONT WHEEL BEARING WENT OUT AT 26,000 MILES THERE SHOULD BE A RECALL ON THESE . THERE ARE REALLY BAD
Corrective Action:
MY 2016 GMC ALL WHEEL DRIVE BOTH FRONT WHEEL BEARING WENT OUT AT 26,000 MILES THERE SHOULD BE A RECALL ON THESE . THERE ARE REALLY BAD
Additional Notes:
MY 2016 GMC ALL WHEEL DRIVE BOTH FRONT WHEEL BEARING WENT OUT AT 26,000 MILES THERE SHOULD BE A RECALL ON THESE . THERE ARE REALLY BAD
Mfg Campaign: 11097886
Recall Date: May 25, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I HAVE A CONCERN WITH ALL 4 OF MY TIRES ON MY 2016 GMC ACADIA. THESE TIRES WERE MANUFACTURED ON THE 10TH WEEK OF 2016. I PURCHASED MY TRUCK 4/12/2016. I HAVE TAKEN MY TRUCK TO GOOD YEAR SERVICE STATION AND GMC AS INSTRUCTED BY GM TO NO AVAIL. THEY ARE SAYING THAT THIS IS WEAR AN TEAR. ALL OF MY TIRES ARE DRY ROTTED. MY TRUCK IS ONLY 2 YEARS OLD AND HAS 22,509 MILES. THE LIFE EXPECTANCY FOR TIRE WEAR AND TEAR IS APPROXIMATELY 6 YEARS. I DO NOT AGREE WITH THIS OUTCOME BECAUSE MY FIANC HAS A CADILLAC ESCALADE 2015 WHICH HE PURCHASED IN 2014 AND HE DRIVES AND HAUL'S CAR AND HIS TIRES ARE IN BETTER CONDITION THEN MINE. I HAVE MY GRANDBABIES IN MY TRUCK AND NOW WORRY OF A TIRE BLOW OUT. IF I EXPERIENCE A BLOW OUT I WILL SUE BOTH GOOD YEAR AND GMC. I DON'T FEEL SAFE DRIVING IN MY TRUCK AND I DON'T FEEL THAT I SHOULD PAY OUT OF POCKET WHEN THESE TIRES ARE CLEARLY DEFECTIVE. THE BATCH PERVIOUS TO MY TIRE BATCH WERE RECALLED. WHO'S TO SAY THAT THESE TIRES ARE ALSO DEFECTIVE. I HAVE ATTACHED PHOTO FOR VERIFICATION. I AM ASHAMED OF GMC FOR NOT TAKING THIS SERIOUS AS I HAVE. IT JUST DOESN'T MAKE SENSE THAT IN JUST 2 TIRES ALL 4 OF MY TIRES ARE DRY ROTTED! THIS IS UNACCEPTABLE TO ME. ALL I WANTED WAS PEACE OF MIND AND THAT THEY WOULD REPLACE THESE TIRES. THANK YOU FOR YOUR TIME. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.
Corrective Action:
I HAVE A CONCERN WITH ALL 4 OF MY TIRES ON MY 2016 GMC ACADIA. THESE TIRES WERE MANUFACTURED ON THE 10TH WEEK OF 2016. I PURCHASED MY TRUCK 4/12/2016. I HAVE TAKEN MY TRUCK TO GOOD YEAR SERVICE STATION AND GMC AS INSTRUCTED BY GM TO NO AVAIL. THEY ARE SAYING THAT THIS IS WEAR AN TEAR. ALL OF MY TIRES ARE DRY ROTTED. MY TRUCK IS ONLY 2 YEARS OLD AND HAS 22,509 MILES. THE LIFE EXPECTANCY FOR TIRE WEAR AND TEAR IS APPROXIMATELY 6 YEARS. I DO NOT AGREE WITH THIS OUTCOME BECAUSE MY FIANC HAS A CADILLAC ESCALADE 2015 WHICH HE PURCHASED IN 2014 AND HE DRIVES AND HAUL'S CAR AND HIS TIRES ARE IN BETTER CONDITION THEN MINE. I HAVE MY GRANDBABIES IN MY TRUCK AND NOW WORRY OF A TIRE BLOW OUT. IF I EXPERIENCE A BLOW OUT I WILL SUE BOTH GOOD YEAR AND GMC. I DON'T FEEL SAFE DRIVING IN MY TRUCK AND I DON'T FEEL THAT I SHOULD PAY OUT OF POCKET WHEN THESE TIRES ARE CLEARLY DEFECTIVE. THE BATCH PERVIOUS TO MY TIRE BATCH WERE RECALLED. WHO'S TO SAY THAT THESE TIRES ARE ALSO DEFECTIVE. I HAVE ATTACHED PHOTO FOR VERIFICATION. I AM ASHAMED OF GMC FOR NOT TAKING THIS SERIOUS AS I HAVE. IT JUST DOESN'T MAKE SENSE THAT IN JUST 2 TIRES ALL 4 OF MY TIRES ARE DRY ROTTED! THIS IS UNACCEPTABLE TO ME. ALL I WANTED WAS PEACE OF MIND AND THAT THEY WOULD REPLACE THESE TIRES. THANK YOU FOR YOUR TIME. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.
Additional Notes:
I HAVE A CONCERN WITH ALL 4 OF MY TIRES ON MY 2016 GMC ACADIA. THESE TIRES WERE MANUFACTURED ON THE 10TH WEEK OF 2016. I PURCHASED MY TRUCK 4/12/2016. I HAVE TAKEN MY TRUCK TO GOOD YEAR SERVICE STATION AND GMC AS INSTRUCTED BY GM TO NO AVAIL. THEY ARE SAYING THAT THIS IS WEAR AN TEAR. ALL OF MY TIRES ARE DRY ROTTED. MY TRUCK IS ONLY 2 YEARS OLD AND HAS 22,509 MILES. THE LIFE EXPECTANCY FOR TIRE WEAR AND TEAR IS APPROXIMATELY 6 YEARS. I DO NOT AGREE WITH THIS OUTCOME BECAUSE MY FIANC HAS A CADILLAC ESCALADE 2015 WHICH HE PURCHASED IN 2014 AND HE DRIVES AND HAUL'S CAR AND HIS TIRES ARE IN BETTER CONDITION THEN MINE. I HAVE MY GRANDBABIES IN MY TRUCK AND NOW WORRY OF A TIRE BLOW OUT. IF I EXPERIENCE A BLOW OUT I WILL SUE BOTH GOOD YEAR AND GMC. I DON'T FEEL SAFE DRIVING IN MY TRUCK AND I DON'T FEEL THAT I SHOULD PAY OUT OF POCKET WHEN THESE TIRES ARE CLEARLY DEFECTIVE. THE BATCH PERVIOUS TO MY TIRE BATCH WERE RECALLED. WHO'S TO SAY THAT THESE TIRES ARE ALSO DEFECTIVE. I HAVE ATTACHED PHOTO FOR VERIFICATION. I AM ASHAMED OF GMC FOR NOT TAKING THIS SERIOUS AS I HAVE. IT JUST DOESN'T MAKE SENSE THAT IN JUST 2 TIRES ALL 4 OF MY TIRES ARE DRY ROTTED! THIS IS UNACCEPTABLE TO ME. ALL I WANTED WAS PEACE OF MIND AND THAT THEY WOULD REPLACE THESE TIRES. THANK YOU FOR YOUR TIME. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.
Mfg Campaign: 11092668
Recall Date: May 9, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.
Corrective Action:
ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.
Additional Notes:
ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.
Mfg Campaign: 11091687
Recall Date: May 4, 2018
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
I HAVE A 2016 GMC ACADIA. IT HAS APPROXIMATELY 24,000 MILES, AND WAS PURCHASED NEW BY ME. THE FACTORY TIRES, GOODYEAR FORTERA HL EDITION, ARE EXHIBITING SIGNIFICANT CRACKING BETWEEN THE TREADS ALL AROUND EACH TIRE. THE TIRES HAVE BEEN PROPERLY MAINTAINED, HAVE EVEN TREAD WEAR, AND ADEQUATE TREAD DEPTH. THERE WAS A RECALL FOR THE SAME ISSUE IN 2015, BUT I WAS ADVISED BY GOODYEAR THAT MY MODEL YEAR IS NOT INCLUDED.
Corrective Action:
I HAVE A 2016 GMC ACADIA. IT HAS APPROXIMATELY 24,000 MILES, AND WAS PURCHASED NEW BY ME. THE FACTORY TIRES, GOODYEAR FORTERA HL EDITION, ARE EXHIBITING SIGNIFICANT CRACKING BETWEEN THE TREADS ALL AROUND EACH TIRE. THE TIRES HAVE BEEN PROPERLY MAINTAINED, HAVE EVEN TREAD WEAR, AND ADEQUATE TREAD DEPTH. THERE WAS A RECALL FOR THE SAME ISSUE IN 2015, BUT I WAS ADVISED BY GOODYEAR THAT MY MODEL YEAR IS NOT INCLUDED.
Additional Notes:
I HAVE A 2016 GMC ACADIA. IT HAS APPROXIMATELY 24,000 MILES, AND WAS PURCHASED NEW BY ME. THE FACTORY TIRES, GOODYEAR FORTERA HL EDITION, ARE EXHIBITING SIGNIFICANT CRACKING BETWEEN THE TREADS ALL AROUND EACH TIRE. THE TIRES HAVE BEEN PROPERLY MAINTAINED, HAVE EVEN TREAD WEAR, AND ADEQUATE TREAD DEPTH. THERE WAS A RECALL FOR THE SAME ISSUE IN 2015, BUT I WAS ADVISED BY GOODYEAR THAT MY MODEL YEAR IS NOT INCLUDED.
Mfg Campaign: 11090797
Recall Date: Apr 28, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Corrective Action:
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Additional Notes:
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Mfg Campaign: 11090311
Recall Date: Apr 26, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Corrective Action:
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Additional Notes:
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
Mfg Campaign: 11090311
Recall Date: Apr 26, 2018
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