Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BEFORE FEB 2017, SMELLED SMOKE IN VEHICLE, BUT WAS NOT AWARE THAT THIS ISSUE WAS POSSIBLY CONNECTED TO THE NEXT ISSUE. IN FEB 2017, A/C WAS NOT WORKING AND SAW WHITE SMOKE. TOOK VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEY FOUND A LEAK NEW EVAPORATOR IN A/C. THEY REPLACED HOSES UNDER THE WARRANTY. MARCH 2018 I EXPERIENCED THE SAME ISSUE AND NOW NEED A NEW EVAPORATOR.
Corrective Action:
BEFORE FEB 2017, SMELLED SMOKE IN VEHICLE, BUT WAS NOT AWARE THAT THIS ISSUE WAS POSSIBLY CONNECTED TO THE NEXT ISSUE. IN FEB 2017, A/C WAS NOT WORKING AND SAW WHITE SMOKE. TOOK VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEY FOUND A LEAK NEW EVAPORATOR IN A/C. THEY REPLACED HOSES UNDER THE WARRANTY. MARCH 2018 I EXPERIENCED THE SAME ISSUE AND NOW NEED A NEW EVAPORATOR.
Additional Notes:
BEFORE FEB 2017, SMELLED SMOKE IN VEHICLE, BUT WAS NOT AWARE THAT THIS ISSUE WAS POSSIBLY CONNECTED TO THE NEXT ISSUE. IN FEB 2017, A/C WAS NOT WORKING AND SAW WHITE SMOKE. TOOK VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEY FOUND A LEAK NEW EVAPORATOR IN A/C. THEY REPLACED HOSES UNDER THE WARRANTY. MARCH 2018 I EXPERIENCED THE SAME ISSUE AND NOW NEED A NEW EVAPORATOR.
Mfg Campaign: 11082268
Recall Date: Mar 31, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2016 FORD MUSTANG GT 6 SPEED MANUAL. SHIFTING GEARS CLUTCH ALL THE WAY IN IT HAS A HARSH FEELING NOTCHY GOING INTO 1ST 2ND 3RD GEARS THE OTHER GEARS FEEL SMOOTH. I HAVE TALKED TO ANOTHER GUY AND HIS ONLY HAS 2K MILES AND HE HAS THE SAME PROBLEM. I LOVE THIS MUSTANG BUT THAT JUST MAKE IT NOT FUN TO DRIVE ANYMORE. FORD NEEDS TO RECALL THIS PROBLEM ASAP.
Corrective Action:
2016 FORD MUSTANG GT 6 SPEED MANUAL. SHIFTING GEARS CLUTCH ALL THE WAY IN IT HAS A HARSH FEELING NOTCHY GOING INTO 1ST 2ND 3RD GEARS THE OTHER GEARS FEEL SMOOTH. I HAVE TALKED TO ANOTHER GUY AND HIS ONLY HAS 2K MILES AND HE HAS THE SAME PROBLEM. I LOVE THIS MUSTANG BUT THAT JUST MAKE IT NOT FUN TO DRIVE ANYMORE. FORD NEEDS TO RECALL THIS PROBLEM ASAP.
Additional Notes:
2016 FORD MUSTANG GT 6 SPEED MANUAL. SHIFTING GEARS CLUTCH ALL THE WAY IN IT HAS A HARSH FEELING NOTCHY GOING INTO 1ST 2ND 3RD GEARS THE OTHER GEARS FEEL SMOOTH. I HAVE TALKED TO ANOTHER GUY AND HIS ONLY HAS 2K MILES AND HE HAS THE SAME PROBLEM. I LOVE THIS MUSTANG BUT THAT JUST MAKE IT NOT FUN TO DRIVE ANYMORE. FORD NEEDS TO RECALL THIS PROBLEM ASAP.
Mfg Campaign: 11080212
Recall Date: Mar 19, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
REAR DIFFERENTIAL TRACTION CONTROL CLUTCH PACK FAILURE
Corrective Action:
REAR DIFFERENTIAL TRACTION CONTROL CLUTCH PACK FAILURE
Additional Notes:
REAR DIFFERENTIAL TRACTION CONTROL CLUTCH PACK FAILURE
Mfg Campaign: 11075134
Recall Date: Feb 26, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DURING FIRST LONG ROAD TRIP WITH NEWLY ACQUIRED CAR, BOTH THE DRIVER DOOR AND THE PASSENGER DOOR OPENED FROM LOCKED POSITION AT HIGHWAY SPEED A TOTAL OF SIX TIMES. THE PASSENGER DOOR OPENED FOUR TIMES AND THE DRIVER DOOR TWO TIMES. THESE OCCURRENCES WERE ON 1/13/2018 AND 1/14/2018 DURING AN 1,100 MILE TRIP FROM FLORIDA TO NEW YORK. WITH EACH EPISODE THE DASHBOARD LIT WITH "DOOR AJAR" MESSAGE.
Corrective Action:
DURING FIRST LONG ROAD TRIP WITH NEWLY ACQUIRED CAR, BOTH THE DRIVER DOOR AND THE PASSENGER DOOR OPENED FROM LOCKED POSITION AT HIGHWAY SPEED A TOTAL OF SIX TIMES. THE PASSENGER DOOR OPENED FOUR TIMES AND THE DRIVER DOOR TWO TIMES. THESE OCCURRENCES WERE ON 1/13/2018 AND 1/14/2018 DURING AN 1,100 MILE TRIP FROM FLORIDA TO NEW YORK. WITH EACH EPISODE THE DASHBOARD LIT WITH "DOOR AJAR" MESSAGE.
Additional Notes:
DURING FIRST LONG ROAD TRIP WITH NEWLY ACQUIRED CAR, BOTH THE DRIVER DOOR AND THE PASSENGER DOOR OPENED FROM LOCKED POSITION AT HIGHWAY SPEED A TOTAL OF SIX TIMES. THE PASSENGER DOOR OPENED FOUR TIMES AND THE DRIVER DOOR TWO TIMES. THESE OCCURRENCES WERE ON 1/13/2018 AND 1/14/2018 DURING AN 1,100 MILE TRIP FROM FLORIDA TO NEW YORK. WITH EACH EPISODE THE DASHBOARD LIT WITH "DOOR AJAR" MESSAGE.
Mfg Campaign: 11063518
Recall Date: Jan 18, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR DECK "GT" EMBLEM BROKE ON MY NEW CAR AND FELL OFF. I RETURNED IT TO THE DEALERSHIP TO HAVE IT REPLACED BECAUSE IT IS A NEW VEHICLE AND STILL UNDER WARRANTY. THE EMBLEM WAS REPLACED AS WELL AS THE BACK DECK LID AND THE REVERSE CAMERA BECAUSE IT IS ALL ONE PIECE. AS I LEFT I NOTICED THAT THE NEW DECK LID DID NOT SEAL PROPERLY AND WATER COULD GET IN MY TRUNK SO I RETURNED TO THE SERVICE SHOP. AT THAT TIME I WAS TOLD BY AN ASSOCIATE THAT AN UPDATE WAS MADE TO THE SERVICE MANUAL AND A NEW "BUMPER PAD" WAS REQUIRED TO BE ADDED UNDER THE DECK LID THAT WAS PREVENTING IT FROM CLOSING PROPERLY. I TOLD THEM IT WAS UNACCEPTABLE AND IT NEEDED TO BE FIXED. THEY CONTINUED TO EXPLAIN IT WAS A FACTORY CHANGE AND WAS CORRECTED EXACTLY HOW IT WAS SUPPOSED TO BE ACCORDING TO THE NEW MANUAL UPDATES. THE LARGER PROBLEM IS THAT I EXPLAINED TO THEM THAT I AM ACTIVE DUTY MILITARY AND WAS PICKING THE CAR UP TO DRIVE STRAIGHT TO MY NEW BASE. THEY STATED IT WAS NOT AN ISSUE AND I COULD HAVE MY LOCAL DEALER LOOK AT THE ITEM AND FIX IT UNDER WARRANTY. WELL, I AM NOW AT MY NEW LOCATION AND THE LOCAL DEALER STATED THERE IS NOT ANY UPDATES TO THE MANUAL FOR THEM TO ADD AN EXTRA BUFFER PAD AND THEY THE DECK LID THEY ADDED IS WARPED FROM THEM TRYING TO FORCE IT ON. HOWEVER, THE LOCAL DEALER CANNOT TOUCH IT BECAUSE IT WAS REPAIRED UNDER WARRANTY AT THE OTHER LOCATION AND THEY ARE RESPONSIBLE. NOW THEY WANT ME TO DRIVE IT BACK 490 MILES ONE WAY TO HAVE THEM FIX IT WHEN THEY FIRST LIED TO ME ABOUT WHAT WAS DONE AND THEN ALSO TOLD ME I COULD BRING IT TO A LOCAL SHOP BECAUSE THE MILITARY MOVED ME AND THE WARRANTY WOULD STILL COVER IT. THEY NEED TO PAY WHAT EVER THEY NEED TO THE LOCAL DEALER SO I CAN HAVE MY NEW CAR REPAIRED SINCE THEY MESSED IT UP AND THEN LIED TO ME. MALL OF GEORGIA FORD IS WHERE I PURCHASED IT AND THE SAME SERVICE DEPARTMENT THAT LIED TO ME.
Corrective Action:
THE REAR DECK "GT" EMBLEM BROKE ON MY NEW CAR AND FELL OFF. I RETURNED IT TO THE DEALERSHIP TO HAVE IT REPLACED BECAUSE IT IS A NEW VEHICLE AND STILL UNDER WARRANTY. THE EMBLEM WAS REPLACED AS WELL AS THE BACK DECK LID AND THE REVERSE CAMERA BECAUSE IT IS ALL ONE PIECE. AS I LEFT I NOTICED THAT THE NEW DECK LID DID NOT SEAL PROPERLY AND WATER COULD GET IN MY TRUNK SO I RETURNED TO THE SERVICE SHOP. AT THAT TIME I WAS TOLD BY AN ASSOCIATE THAT AN UPDATE WAS MADE TO THE SERVICE MANUAL AND A NEW "BUMPER PAD" WAS REQUIRED TO BE ADDED UNDER THE DECK LID THAT WAS PREVENTING IT FROM CLOSING PROPERLY. I TOLD THEM IT WAS UNACCEPTABLE AND IT NEEDED TO BE FIXED. THEY CONTINUED TO EXPLAIN IT WAS A FACTORY CHANGE AND WAS CORRECTED EXACTLY HOW IT WAS SUPPOSED TO BE ACCORDING TO THE NEW MANUAL UPDATES. THE LARGER PROBLEM IS THAT I EXPLAINED TO THEM THAT I AM ACTIVE DUTY MILITARY AND WAS PICKING THE CAR UP TO DRIVE STRAIGHT TO MY NEW BASE. THEY STATED IT WAS NOT AN ISSUE AND I COULD HAVE MY LOCAL DEALER LOOK AT THE ITEM AND FIX IT UNDER WARRANTY. WELL, I AM NOW AT MY NEW LOCATION AND THE LOCAL DEALER STATED THERE IS NOT ANY UPDATES TO THE MANUAL FOR THEM TO ADD AN EXTRA BUFFER PAD AND THEY THE DECK LID THEY ADDED IS WARPED FROM THEM TRYING TO FORCE IT ON. HOWEVER, THE LOCAL DEALER CANNOT TOUCH IT BECAUSE IT WAS REPAIRED UNDER WARRANTY AT THE OTHER LOCATION AND THEY ARE RESPONSIBLE. NOW THEY WANT ME TO DRIVE IT BACK 490 MILES ONE WAY TO HAVE THEM FIX IT WHEN THEY FIRST LIED TO ME ABOUT WHAT WAS DONE AND THEN ALSO TOLD ME I COULD BRING IT TO A LOCAL SHOP BECAUSE THE MILITARY MOVED ME AND THE WARRANTY WOULD STILL COVER IT. THEY NEED TO PAY WHAT EVER THEY NEED TO THE LOCAL DEALER SO I CAN HAVE MY NEW CAR REPAIRED SINCE THEY MESSED IT UP AND THEN LIED TO ME. MALL OF GEORGIA FORD IS WHERE I PURCHASED IT AND THE SAME SERVICE DEPARTMENT THAT LIED TO ME.
Additional Notes:
THE REAR DECK "GT" EMBLEM BROKE ON MY NEW CAR AND FELL OFF. I RETURNED IT TO THE DEALERSHIP TO HAVE IT REPLACED BECAUSE IT IS A NEW VEHICLE AND STILL UNDER WARRANTY. THE EMBLEM WAS REPLACED AS WELL AS THE BACK DECK LID AND THE REVERSE CAMERA BECAUSE IT IS ALL ONE PIECE. AS I LEFT I NOTICED THAT THE NEW DECK LID DID NOT SEAL PROPERLY AND WATER COULD GET IN MY TRUNK SO I RETURNED TO THE SERVICE SHOP. AT THAT TIME I WAS TOLD BY AN ASSOCIATE THAT AN UPDATE WAS MADE TO THE SERVICE MANUAL AND A NEW "BUMPER PAD" WAS REQUIRED TO BE ADDED UNDER THE DECK LID THAT WAS PREVENTING IT FROM CLOSING PROPERLY. I TOLD THEM IT WAS UNACCEPTABLE AND IT NEEDED TO BE FIXED. THEY CONTINUED TO EXPLAIN IT WAS A FACTORY CHANGE AND WAS CORRECTED EXACTLY HOW IT WAS SUPPOSED TO BE ACCORDING TO THE NEW MANUAL UPDATES. THE LARGER PROBLEM IS THAT I EXPLAINED TO THEM THAT I AM ACTIVE DUTY MILITARY AND WAS PICKING THE CAR UP TO DRIVE STRAIGHT TO MY NEW BASE. THEY STATED IT WAS NOT AN ISSUE AND I COULD HAVE MY LOCAL DEALER LOOK AT THE ITEM AND FIX IT UNDER WARRANTY. WELL, I AM NOW AT MY NEW LOCATION AND THE LOCAL DEALER STATED THERE IS NOT ANY UPDATES TO THE MANUAL FOR THEM TO ADD AN EXTRA BUFFER PAD AND THEY THE DECK LID THEY ADDED IS WARPED FROM THEM TRYING TO FORCE IT ON. HOWEVER, THE LOCAL DEALER CANNOT TOUCH IT BECAUSE IT WAS REPAIRED UNDER WARRANTY AT THE OTHER LOCATION AND THEY ARE RESPONSIBLE. NOW THEY WANT ME TO DRIVE IT BACK 490 MILES ONE WAY TO HAVE THEM FIX IT WHEN THEY FIRST LIED TO ME ABOUT WHAT WAS DONE AND THEN ALSO TOLD ME I COULD BRING IT TO A LOCAL SHOP BECAUSE THE MILITARY MOVED ME AND THE WARRANTY WOULD STILL COVER IT. THEY NEED TO PAY WHAT EVER THEY NEED TO THE LOCAL DEALER SO I CAN HAVE MY NEW CAR REPAIRED SINCE THEY MESSED IT UP AND THEN LIED TO ME. MALL OF GEORGIA FORD IS WHERE I PURCHASED IT AND THE SAME SERVICE DEPARTMENT THAT LIED TO ME.
Mfg Campaign: 11053847
Recall Date: Dec 11, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
Mfg Campaign: 11052709
Recall Date: Dec 6, 2017
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
Mfg Campaign: 11052709
Recall Date: Dec 6, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
FORD LINCOLN IN EL PASO, TX TELLS ME PARTS FOR MY DEFECTIVE AIR BAG IS NOT READY AFTER I GOT A NOTICE THAT SAYS THEY ARE.
Corrective Action:
FORD LINCOLN IN EL PASO, TX TELLS ME PARTS FOR MY DEFECTIVE AIR BAG IS NOT READY AFTER I GOT A NOTICE THAT SAYS THEY ARE.
Additional Notes:
FORD LINCOLN IN EL PASO, TX TELLS ME PARTS FOR MY DEFECTIVE AIR BAG IS NOT READY AFTER I GOT A NOTICE THAT SAYS THEY ARE.
Mfg Campaign: 11047781
Recall Date: Nov 21, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR IN MOTION; ON 10/09/2017 - I WAS DRIVING 80 MPH (WHICH IS THE LEGAL SPEED LIMIT), ON MAJOR TEXAS HIGHWAY 130 TOLL ROAD, ENGINE STALLED, CAR HARD TO CONTROL, DIFFICULT TO PULL OFF THE ROAD TO SAFETY. ATTEMPTED TO RESTART CAR SEVERAL TIMES, AFTER 7 OR 8 TIMES IT FINALLY STARTED. IT HAD A ROUGH IDLE, AND CONTINUED TO STALL OUT 6 MORE TIMES FOR THE REMAINING 30 MILES UNTIL I REACHED MY HOME. THERE ARE NO STORES, OR SAFE PLACES TO PULL OFF OF THE ROAD ON THIS TOLL ROAD, AND IT IS A VERY LONG STRETCH OF HIGHWAY TO BE LEFT STRANDED ON. I'VE CONTACTED FORD SERVICE AND THEY SAID THERE IS NOTHING THEY CAN DO, MY CAR IS A 2016 MUSTANG WHICH I BOUGHT BRAND NEW...
Corrective Action:
CAR IN MOTION; ON 10/09/2017 - I WAS DRIVING 80 MPH (WHICH IS THE LEGAL SPEED LIMIT), ON MAJOR TEXAS HIGHWAY 130 TOLL ROAD, ENGINE STALLED, CAR HARD TO CONTROL, DIFFICULT TO PULL OFF THE ROAD TO SAFETY. ATTEMPTED TO RESTART CAR SEVERAL TIMES, AFTER 7 OR 8 TIMES IT FINALLY STARTED. IT HAD A ROUGH IDLE, AND CONTINUED TO STALL OUT 6 MORE TIMES FOR THE REMAINING 30 MILES UNTIL I REACHED MY HOME. THERE ARE NO STORES, OR SAFE PLACES TO PULL OFF OF THE ROAD ON THIS TOLL ROAD, AND IT IS A VERY LONG STRETCH OF HIGHWAY TO BE LEFT STRANDED ON. I'VE CONTACTED FORD SERVICE AND THEY SAID THERE IS NOTHING THEY CAN DO, MY CAR IS A 2016 MUSTANG WHICH I BOUGHT BRAND NEW...
Additional Notes:
CAR IN MOTION; ON 10/09/2017 - I WAS DRIVING 80 MPH (WHICH IS THE LEGAL SPEED LIMIT), ON MAJOR TEXAS HIGHWAY 130 TOLL ROAD, ENGINE STALLED, CAR HARD TO CONTROL, DIFFICULT TO PULL OFF THE ROAD TO SAFETY. ATTEMPTED TO RESTART CAR SEVERAL TIMES, AFTER 7 OR 8 TIMES IT FINALLY STARTED. IT HAD A ROUGH IDLE, AND CONTINUED TO STALL OUT 6 MORE TIMES FOR THE REMAINING 30 MILES UNTIL I REACHED MY HOME. THERE ARE NO STORES, OR SAFE PLACES TO PULL OFF OF THE ROAD ON THIS TOLL ROAD, AND IT IS A VERY LONG STRETCH OF HIGHWAY TO BE LEFT STRANDED ON. I'VE CONTACTED FORD SERVICE AND THEY SAID THERE IS NOTHING THEY CAN DO, MY CAR IS A 2016 MUSTANG WHICH I BOUGHT BRAND NEW...
Mfg Campaign: 11032635
Recall Date: Oct 10, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS CAR WAS NEVER WRECKED AND HAD APPROXIMATELY 7,000 MILES ON IT WHILE DRIVING 70 MPH ON THE HIGHWAY, THE PASSENGER DOOR DISLODGED AND CAME HALFWAY OPEN. WITHIN 5 MILES, THE DRIVERS DOOR DID THE SAME EXACT THING.
Corrective Action:
THIS CAR WAS NEVER WRECKED AND HAD APPROXIMATELY 7,000 MILES ON IT WHILE DRIVING 70 MPH ON THE HIGHWAY, THE PASSENGER DOOR DISLODGED AND CAME HALFWAY OPEN. WITHIN 5 MILES, THE DRIVERS DOOR DID THE SAME EXACT THING.
Additional Notes:
THIS CAR WAS NEVER WRECKED AND HAD APPROXIMATELY 7,000 MILES ON IT WHILE DRIVING 70 MPH ON THE HIGHWAY, THE PASSENGER DOOR DISLODGED AND CAME HALFWAY OPEN. WITHIN 5 MILES, THE DRIVERS DOOR DID THE SAME EXACT THING.
Mfg Campaign: 11022810
Recall Date: Sep 12, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.
Mfg Campaign: 11018793
Recall Date: Aug 22, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.
Corrective Action:
HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.
Additional Notes:
HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.
Mfg Campaign: 11013463
Recall Date: Aug 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE I HAVE PURCHASED THE CAR WITH 300 MILES I HAD TO TAKE THE VEHICLE IN BECAUSE THE TRANSMISSION WAS AT TIMES, HARD TO SHIFT, WOULD GRIND A GEAR. LOCKED ME OUT OF A GEAR, AND IN GENERAL CAN SHAKE AND PRODUCE LOUD THUMPING NOISES WHEN ENGAGING GEARS WHILE SITTING AT A STANDSTILL OR EVEN WHILE DRIVING DOWN THE ROAD. I WAS TOLD AT THE TIME THAT THIS WAS NORMAL BEHAVIOR. I HAD TEST DROVE MORE THAN ONE CAR BEFORE PURCHASING THIS ONE. NONE OF THE OTHERS BEHAVED THIS WAY. I HAVE DONE MORE RESEARCH AND DISCOVERED THAT THIS IS A VERY INTERMITTENT ISSUE BETWEEN BUILDS OF THE TRANSMISSION. I TOOK IT IN AGAIN FOR SERVICE. THEY HAD REMOVED THE TRANSMISSION AND SERVICED SOME PARTS. UPON GETTING THE CAR BACK IT ALMOST IMMEDIATELY WENT BACK TO DOING THE SAME THING. THIS IS NOT A BIG SAFETY CONCERN, BUT COULD CAUSE BIGGER AND MORE EXPENSIVE ISSUES DOWN THE ROAD DEPENDING ON WHAT IS HAPPENING TO THE TRANSMISSION. THIS IS ONE OF FOUR COMPLAINTS I HAVE WITH THIS PARTICULAR VEHICLE THAT HAVE NOT BEEN RESOLVED.
Corrective Action:
SINCE I HAVE PURCHASED THE CAR WITH 300 MILES I HAD TO TAKE THE VEHICLE IN BECAUSE THE TRANSMISSION WAS AT TIMES, HARD TO SHIFT, WOULD GRIND A GEAR. LOCKED ME OUT OF A GEAR, AND IN GENERAL CAN SHAKE AND PRODUCE LOUD THUMPING NOISES WHEN ENGAGING GEARS WHILE SITTING AT A STANDSTILL OR EVEN WHILE DRIVING DOWN THE ROAD. I WAS TOLD AT THE TIME THAT THIS WAS NORMAL BEHAVIOR. I HAD TEST DROVE MORE THAN ONE CAR BEFORE PURCHASING THIS ONE. NONE OF THE OTHERS BEHAVED THIS WAY. I HAVE DONE MORE RESEARCH AND DISCOVERED THAT THIS IS A VERY INTERMITTENT ISSUE BETWEEN BUILDS OF THE TRANSMISSION. I TOOK IT IN AGAIN FOR SERVICE. THEY HAD REMOVED THE TRANSMISSION AND SERVICED SOME PARTS. UPON GETTING THE CAR BACK IT ALMOST IMMEDIATELY WENT BACK TO DOING THE SAME THING. THIS IS NOT A BIG SAFETY CONCERN, BUT COULD CAUSE BIGGER AND MORE EXPENSIVE ISSUES DOWN THE ROAD DEPENDING ON WHAT IS HAPPENING TO THE TRANSMISSION. THIS IS ONE OF FOUR COMPLAINTS I HAVE WITH THIS PARTICULAR VEHICLE THAT HAVE NOT BEEN RESOLVED.
Additional Notes:
SINCE I HAVE PURCHASED THE CAR WITH 300 MILES I HAD TO TAKE THE VEHICLE IN BECAUSE THE TRANSMISSION WAS AT TIMES, HARD TO SHIFT, WOULD GRIND A GEAR. LOCKED ME OUT OF A GEAR, AND IN GENERAL CAN SHAKE AND PRODUCE LOUD THUMPING NOISES WHEN ENGAGING GEARS WHILE SITTING AT A STANDSTILL OR EVEN WHILE DRIVING DOWN THE ROAD. I WAS TOLD AT THE TIME THAT THIS WAS NORMAL BEHAVIOR. I HAD TEST DROVE MORE THAN ONE CAR BEFORE PURCHASING THIS ONE. NONE OF THE OTHERS BEHAVED THIS WAY. I HAVE DONE MORE RESEARCH AND DISCOVERED THAT THIS IS A VERY INTERMITTENT ISSUE BETWEEN BUILDS OF THE TRANSMISSION. I TOOK IT IN AGAIN FOR SERVICE. THEY HAD REMOVED THE TRANSMISSION AND SERVICED SOME PARTS. UPON GETTING THE CAR BACK IT ALMOST IMMEDIATELY WENT BACK TO DOING THE SAME THING. THIS IS NOT A BIG SAFETY CONCERN, BUT COULD CAUSE BIGGER AND MORE EXPENSIVE ISSUES DOWN THE ROAD DEPENDING ON WHAT IS HAPPENING TO THE TRANSMISSION. THIS IS ONE OF FOUR COMPLAINTS I HAVE WITH THIS PARTICULAR VEHICLE THAT HAVE NOT BEEN RESOLVED.
Mfg Campaign: 11013468
Recall Date: Aug 7, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER ABOUT 8 MONTHS OF PURCHASE OF THIS VEHICLE THE BACKUP CAMERA BEGAN TO ACT UP. THE CAMERA WOULD OCCASIONALLY GO TO STATIC OR A COMPLETELY BLACK SCREEN. I HAD FINALLY MANAGED TO HAVE TAKEN A VIDEO AND PRODUCED IT FOR THE MECHANIC TO SEE. THEY SAID THAT THEY COULD NOT RECREATE THE ISSUE SO THEY HAD BLAMED THE PROBLEM ON THE HEAT. WHILE I AGREE IT IS HOT IN THE STATE OF ARIZONA, THIS IS SOMETHING THAT SHOULD HAVE BEEN SORTED OUT DURING THE DEVELOPMENT CYCLES OF THE VEHICLE AND THE CAMERA. ARIZONA THE LAST I CHECKED IS A PART OF THE UNITED STATES WHERE FORD EXISTS AS A COMPANY AND ROAD TESTS VEHICLES ON ACCOUNT OF THE HEAT. THESE ARE SITUATIONS THAT SHOULD HAVE BEEN FIGURED OUT ALREADY. YOU ARE NOT EXPECTED TO RELY ON BACKUP CAMERAS, BUT IN A VEHICLE LIKE THIS IT IS AN IMPORTANT WAY OF BEING ABLE TO SEE OUT THE BACK OF THE CAR AND IS A PREMIUM ITEM. THIS IS ONE OF FOUR COMPLAINTS I HAVE HAD ABOUT THIS VEHICLE THAT HAVE NOT BEEN RESOLVED.
Corrective Action:
AFTER ABOUT 8 MONTHS OF PURCHASE OF THIS VEHICLE THE BACKUP CAMERA BEGAN TO ACT UP. THE CAMERA WOULD OCCASIONALLY GO TO STATIC OR A COMPLETELY BLACK SCREEN. I HAD FINALLY MANAGED TO HAVE TAKEN A VIDEO AND PRODUCED IT FOR THE MECHANIC TO SEE. THEY SAID THAT THEY COULD NOT RECREATE THE ISSUE SO THEY HAD BLAMED THE PROBLEM ON THE HEAT. WHILE I AGREE IT IS HOT IN THE STATE OF ARIZONA, THIS IS SOMETHING THAT SHOULD HAVE BEEN SORTED OUT DURING THE DEVELOPMENT CYCLES OF THE VEHICLE AND THE CAMERA. ARIZONA THE LAST I CHECKED IS A PART OF THE UNITED STATES WHERE FORD EXISTS AS A COMPANY AND ROAD TESTS VEHICLES ON ACCOUNT OF THE HEAT. THESE ARE SITUATIONS THAT SHOULD HAVE BEEN FIGURED OUT ALREADY. YOU ARE NOT EXPECTED TO RELY ON BACKUP CAMERAS, BUT IN A VEHICLE LIKE THIS IT IS AN IMPORTANT WAY OF BEING ABLE TO SEE OUT THE BACK OF THE CAR AND IS A PREMIUM ITEM. THIS IS ONE OF FOUR COMPLAINTS I HAVE HAD ABOUT THIS VEHICLE THAT HAVE NOT BEEN RESOLVED.
Additional Notes:
AFTER ABOUT 8 MONTHS OF PURCHASE OF THIS VEHICLE THE BACKUP CAMERA BEGAN TO ACT UP. THE CAMERA WOULD OCCASIONALLY GO TO STATIC OR A COMPLETELY BLACK SCREEN. I HAD FINALLY MANAGED TO HAVE TAKEN A VIDEO AND PRODUCED IT FOR THE MECHANIC TO SEE. THEY SAID THAT THEY COULD NOT RECREATE THE ISSUE SO THEY HAD BLAMED THE PROBLEM ON THE HEAT. WHILE I AGREE IT IS HOT IN THE STATE OF ARIZONA, THIS IS SOMETHING THAT SHOULD HAVE BEEN SORTED OUT DURING THE DEVELOPMENT CYCLES OF THE VEHICLE AND THE CAMERA. ARIZONA THE LAST I CHECKED IS A PART OF THE UNITED STATES WHERE FORD EXISTS AS A COMPANY AND ROAD TESTS VEHICLES ON ACCOUNT OF THE HEAT. THESE ARE SITUATIONS THAT SHOULD HAVE BEEN FIGURED OUT ALREADY. YOU ARE NOT EXPECTED TO RELY ON BACKUP CAMERAS, BUT IN A VEHICLE LIKE THIS IT IS AN IMPORTANT WAY OF BEING ABLE TO SEE OUT THE BACK OF THE CAR AND IS A PREMIUM ITEM. THIS IS ONE OF FOUR COMPLAINTS I HAVE HAD ABOUT THIS VEHICLE THAT HAVE NOT BEEN RESOLVED.
Mfg Campaign: 11013474
Recall Date: Aug 7, 2017
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON THE ROAD AND NOTICED MY PARKING BRAKE INDICATOR FLASHING. I DISCOVERED THAT IT WAS THE PARKING BRAKE HANDLE THAT WAS MOVING FREELY WAS BOUNCING AROUND ENOUGH NEAR THE PARKING BRAKE ENGAGEMENT POINT TO TURN ON THE LIGHT. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS NORMAL AND THAT THEY TIGHTENED SOMETHING BUT IT DID NOT RESOLVE THE PROBLEM. THE CORRECT FIX INVOLVES REMOVING THE CENTER CONSOLE TO GET ACCESS TO THE ADJUSTMENT FOR THE BRAKE CABLES. THIS HAS NOT BEEN COMPLETED YET. THIS IS ONE OF FOUR PROBLEMS I HAVE HAD WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED. THIS IS SOMEWHAT A SAFETY CONCERN. DEPENDING ON HOW LOOSE THIS IS, PARKING ON A SLOPE COULD FIND THE CAR IN A PREDICAMENT WHERE IT COULD GET LOOSE AND ROLL AWAY.
Corrective Action:
I WAS DRIVING ON THE ROAD AND NOTICED MY PARKING BRAKE INDICATOR FLASHING. I DISCOVERED THAT IT WAS THE PARKING BRAKE HANDLE THAT WAS MOVING FREELY WAS BOUNCING AROUND ENOUGH NEAR THE PARKING BRAKE ENGAGEMENT POINT TO TURN ON THE LIGHT. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS NORMAL AND THAT THEY TIGHTENED SOMETHING BUT IT DID NOT RESOLVE THE PROBLEM. THE CORRECT FIX INVOLVES REMOVING THE CENTER CONSOLE TO GET ACCESS TO THE ADJUSTMENT FOR THE BRAKE CABLES. THIS HAS NOT BEEN COMPLETED YET. THIS IS ONE OF FOUR PROBLEMS I HAVE HAD WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED. THIS IS SOMEWHAT A SAFETY CONCERN. DEPENDING ON HOW LOOSE THIS IS, PARKING ON A SLOPE COULD FIND THE CAR IN A PREDICAMENT WHERE IT COULD GET LOOSE AND ROLL AWAY.
Additional Notes:
I WAS DRIVING ON THE ROAD AND NOTICED MY PARKING BRAKE INDICATOR FLASHING. I DISCOVERED THAT IT WAS THE PARKING BRAKE HANDLE THAT WAS MOVING FREELY WAS BOUNCING AROUND ENOUGH NEAR THE PARKING BRAKE ENGAGEMENT POINT TO TURN ON THE LIGHT. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS NORMAL AND THAT THEY TIGHTENED SOMETHING BUT IT DID NOT RESOLVE THE PROBLEM. THE CORRECT FIX INVOLVES REMOVING THE CENTER CONSOLE TO GET ACCESS TO THE ADJUSTMENT FOR THE BRAKE CABLES. THIS HAS NOT BEEN COMPLETED YET. THIS IS ONE OF FOUR PROBLEMS I HAVE HAD WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED. THIS IS SOMEWHAT A SAFETY CONCERN. DEPENDING ON HOW LOOSE THIS IS, PARKING ON A SLOPE COULD FIND THE CAR IN A PREDICAMENT WHERE IT COULD GET LOOSE AND ROLL AWAY.
Mfg Campaign: 11013479
Recall Date: Aug 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CLUNKING IN SHIFTING AUTOMATIC TRANSMISSION. LOAD CLUNK IN REAR OF CAR WHEN ACCELERATING FROM STANDING STOP. PROBLEM APPEARED AT 4,500 MILES ON NEW VEHICLE. FORD ATTEMPTED TO FIX, TOOK 3 VISITS AND OVER ONE MONTH. PROBLEM STILL REMAINS. FORD NOW TELLS ME CLUNKING IS NORMAL. I AM AFRAID THE CAR IS NOT SAFE TO DRIVE.
Corrective Action:
CLUNKING IN SHIFTING AUTOMATIC TRANSMISSION. LOAD CLUNK IN REAR OF CAR WHEN ACCELERATING FROM STANDING STOP. PROBLEM APPEARED AT 4,500 MILES ON NEW VEHICLE. FORD ATTEMPTED TO FIX, TOOK 3 VISITS AND OVER ONE MONTH. PROBLEM STILL REMAINS. FORD NOW TELLS ME CLUNKING IS NORMAL. I AM AFRAID THE CAR IS NOT SAFE TO DRIVE.
Additional Notes:
CLUNKING IN SHIFTING AUTOMATIC TRANSMISSION. LOAD CLUNK IN REAR OF CAR WHEN ACCELERATING FROM STANDING STOP. PROBLEM APPEARED AT 4,500 MILES ON NEW VEHICLE. FORD ATTEMPTED TO FIX, TOOK 3 VISITS AND OVER ONE MONTH. PROBLEM STILL REMAINS. FORD NOW TELLS ME CLUNKING IS NORMAL. I AM AFRAID THE CAR IS NOT SAFE TO DRIVE.
Mfg Campaign: 11010334
Recall Date: Jul 24, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CLUNKING WHEN SHIFTING. THIS APPEARS TO BE WIDESPREAD ON 2015, 2016, AND 2017 FORD MUSTANGS. AFTER PROBLEM APPEARS, FORD TELLS CONSUMER IT IS NORMAL. FROM INTERNET RESEARCH, THIS PROBLEM IS WIDESPREAD AND FORD IS NOT ADDRESSING IT.
Corrective Action:
CLUNKING WHEN SHIFTING. THIS APPEARS TO BE WIDESPREAD ON 2015, 2016, AND 2017 FORD MUSTANGS. AFTER PROBLEM APPEARS, FORD TELLS CONSUMER IT IS NORMAL. FROM INTERNET RESEARCH, THIS PROBLEM IS WIDESPREAD AND FORD IS NOT ADDRESSING IT.
Additional Notes:
CLUNKING WHEN SHIFTING. THIS APPEARS TO BE WIDESPREAD ON 2015, 2016, AND 2017 FORD MUSTANGS. AFTER PROBLEM APPEARS, FORD TELLS CONSUMER IT IS NORMAL. FROM INTERNET RESEARCH, THIS PROBLEM IS WIDESPREAD AND FORD IS NOT ADDRESSING IT.
Mfg Campaign: 11010351
Recall Date: Jul 24, 2017
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Corrective Action:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Additional Notes:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Mfg Campaign: 11006567
Recall Date: Jul 20, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Corrective Action:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Additional Notes:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Mfg Campaign: 11006567
Recall Date: Jul 20, 2017
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Corrective Action:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Additional Notes:
I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY UNDER FACTORY WARRANTY AND IS BEING DIAGNOSED FOR THE FRONT SUSPENSION NOISE ISSUE.
Mfg Campaign: 11006567
Recall Date: Jul 20, 2017
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