Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TOOK MY CAR FOR INSPECTION AND REJECTED FOR 3RD HIGH MOUNT BRAKE LIGHT NOT WORKING. CAR ONLY HAS 31000 MILES. VERY COSTLY REPAIR.. NO POWER GOING TO LIGHT.FORD MADE POOR QUALITY LED SYSTEM FAILED. RESEARCHED AND FOUND OUT HIGH NUMBER OF THESE LIGHT SYSTEM FAILED WITH LOW MILAGE. I BELIEVE OSHA HAS A REGULATION CONCERNING QUALITY OF WORK. A BETTER QUALITY OF LIGHTNING SYSTEM NEEDS TO DEVELOPED TO ANF FORD NEEDS TO REPLACE THE LIGHT SYSTEM WITHOUT ANY COST FOR CUSTOMERS. DEFINITELY A RECALL ITEM SINCE IT CAN GO OUT ANYTIME WHILE DRIVING PLACING THE DRIVER AND OTHER DRIVERS BEHING THE CAR.
Corrective Action:
TOOK MY CAR FOR INSPECTION AND REJECTED FOR 3RD HIGH MOUNT BRAKE LIGHT NOT WORKING. CAR ONLY HAS 31000 MILES. VERY COSTLY REPAIR.. NO POWER GOING TO LIGHT.FORD MADE POOR QUALITY LED SYSTEM FAILED. RESEARCHED AND FOUND OUT HIGH NUMBER OF THESE LIGHT SYSTEM FAILED WITH LOW MILAGE. I BELIEVE OSHA HAS A REGULATION CONCERNING QUALITY OF WORK. A BETTER QUALITY OF LIGHTNING SYSTEM NEEDS TO DEVELOPED TO ANF FORD NEEDS TO REPLACE THE LIGHT SYSTEM WITHOUT ANY COST FOR CUSTOMERS. DEFINITELY A RECALL ITEM SINCE IT CAN GO OUT ANYTIME WHILE DRIVING PLACING THE DRIVER AND OTHER DRIVERS BEHING THE CAR.
Additional Notes:
TOOK MY CAR FOR INSPECTION AND REJECTED FOR 3RD HIGH MOUNT BRAKE LIGHT NOT WORKING. CAR ONLY HAS 31000 MILES. VERY COSTLY REPAIR.. NO POWER GOING TO LIGHT.FORD MADE POOR QUALITY LED SYSTEM FAILED. RESEARCHED AND FOUND OUT HIGH NUMBER OF THESE LIGHT SYSTEM FAILED WITH LOW MILAGE. I BELIEVE OSHA HAS A REGULATION CONCERNING QUALITY OF WORK. A BETTER QUALITY OF LIGHTNING SYSTEM NEEDS TO DEVELOPED TO ANF FORD NEEDS TO REPLACE THE LIGHT SYSTEM WITHOUT ANY COST FOR CUSTOMERS. DEFINITELY A RECALL ITEM SINCE IT CAN GO OUT ANYTIME WHILE DRIVING PLACING THE DRIVER AND OTHER DRIVERS BEHING THE CAR.
Mfg Campaign: 11319049
Recall Date: Mar 23, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EVAPORATOR CORE WAS INSTALLED INCORRECTLY ON THE AIR CONDITIONER
Corrective Action:
EVAPORATOR CORE WAS INSTALLED INCORRECTLY ON THE AIR CONDITIONER
Additional Notes:
EVAPORATOR CORE WAS INSTALLED INCORRECTLY ON THE AIR CONDITIONER
Mfg Campaign: 11317926
Recall Date: Mar 13, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON A RESIDENTIAL STREET AT A LOW RATE OF SPEED I ATTEMPTED TO STOP AT A STOP SIGN. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE DID NOT STOP. MANY LIGHTS AND WARNINGS LIT UP LETTING ME KNOW I HAD NO BRAKE FLUID. I STOPPED THE VEHICLE USING THE EMERGENCY BRAKE. AFTER HAVING IT TOWED TO FORD AND INSPECTED IT WAS DISCOVERED THAT THE PASSENGER SIDE BRAKE LINE HAD RUPTURED AND THE DRIVER SIDE BRAKE LINE HAD A 'BUBBLE' AND ALSO NEEDED REPLACEMENT.THIS WAS A POTENTIALLY VERY DANGEROUS SITUATION. IF I WERE ON THE HIGHWAY AT A HIGHER RATE OF SPEED THIS COULD HAVE BEEN FATAL. PLEASE INVESTIGATE THIS BRAKE FAILURE IN THE 2016 MUSTANG.
Corrective Action:
WHILE DRIVING ON A RESIDENTIAL STREET AT A LOW RATE OF SPEED I ATTEMPTED TO STOP AT A STOP SIGN. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE DID NOT STOP. MANY LIGHTS AND WARNINGS LIT UP LETTING ME KNOW I HAD NO BRAKE FLUID. I STOPPED THE VEHICLE USING THE EMERGENCY BRAKE. AFTER HAVING IT TOWED TO FORD AND INSPECTED IT WAS DISCOVERED THAT THE PASSENGER SIDE BRAKE LINE HAD RUPTURED AND THE DRIVER SIDE BRAKE LINE HAD A 'BUBBLE' AND ALSO NEEDED REPLACEMENT.THIS WAS A POTENTIALLY VERY DANGEROUS SITUATION. IF I WERE ON THE HIGHWAY AT A HIGHER RATE OF SPEED THIS COULD HAVE BEEN FATAL. PLEASE INVESTIGATE THIS BRAKE FAILURE IN THE 2016 MUSTANG.
Additional Notes:
WHILE DRIVING ON A RESIDENTIAL STREET AT A LOW RATE OF SPEED I ATTEMPTED TO STOP AT A STOP SIGN. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE DID NOT STOP. MANY LIGHTS AND WARNINGS LIT UP LETTING ME KNOW I HAD NO BRAKE FLUID. I STOPPED THE VEHICLE USING THE EMERGENCY BRAKE. AFTER HAVING IT TOWED TO FORD AND INSPECTED IT WAS DISCOVERED THAT THE PASSENGER SIDE BRAKE LINE HAD RUPTURED AND THE DRIVER SIDE BRAKE LINE HAD A 'BUBBLE' AND ALSO NEEDED REPLACEMENT.THIS WAS A POTENTIALLY VERY DANGEROUS SITUATION. IF I WERE ON THE HIGHWAY AT A HIGHER RATE OF SPEED THIS COULD HAVE BEEN FATAL. PLEASE INVESTIGATE THIS BRAKE FAILURE IN THE 2016 MUSTANG.
Mfg Campaign: 11317737
Recall Date: Mar 12, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE PASSENGER WINDOW TRIES TO GO UP AND DOWN WHILE DRIVING AND SITTING STATIONARY EVEN WHEN MY CAR IS OFF
Corrective Action:
THE PASSENGER WINDOW TRIES TO GO UP AND DOWN WHILE DRIVING AND SITTING STATIONARY EVEN WHEN MY CAR IS OFF
Additional Notes:
THE PASSENGER WINDOW TRIES TO GO UP AND DOWN WHILE DRIVING AND SITTING STATIONARY EVEN WHEN MY CAR IS OFF
Mfg Campaign: 11315640
Recall Date: Mar 2, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A CAR ACCIDENT 8/28/2020. THE CAR WAS PUSHED OFF THE ROAD BY A TRACTOR TRAILER AND HIT A GUARDRAIL HEAD ON. THE AIR BAGS DID NOT DEPLOY. NOTICED A RECALL FOR THE TAKATA AIRBAG THAT I NEVER RECEIVED. HOW MANY OTHER CARS ARE OUT THERE. THE CAR WAS A MUSTANG BOUGHT IN 2016 AND WAS TOTALED.
Corrective Action:
I WAS IN A CAR ACCIDENT 8/28/2020. THE CAR WAS PUSHED OFF THE ROAD BY A TRACTOR TRAILER AND HIT A GUARDRAIL HEAD ON. THE AIR BAGS DID NOT DEPLOY. NOTICED A RECALL FOR THE TAKATA AIRBAG THAT I NEVER RECEIVED. HOW MANY OTHER CARS ARE OUT THERE. THE CAR WAS A MUSTANG BOUGHT IN 2016 AND WAS TOTALED.
Additional Notes:
I WAS IN A CAR ACCIDENT 8/28/2020. THE CAR WAS PUSHED OFF THE ROAD BY A TRACTOR TRAILER AND HIT A GUARDRAIL HEAD ON. THE AIR BAGS DID NOT DEPLOY. NOTICED A RECALL FOR THE TAKATA AIRBAG THAT I NEVER RECEIVED. HOW MANY OTHER CARS ARE OUT THERE. THE CAR WAS A MUSTANG BOUGHT IN 2016 AND WAS TOTALED.
Mfg Campaign: 11312008
Recall Date: Feb 28, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I HAVE MY FRONT RIGHT WINDOW DOWN ABOUT THREE INCHES AND ACCELERATE, I GET CAR EXHAUST INTO CABIN. I LATER FOUND OUT THAT THE EXHAUST MOVES FROM THE EXHAUST PIPE OF THE MOVING CAR INTO THE CAR TRUNK AND THEN INTO THE CABIN OF MY CAR. I FIRST NOTICED THIS DAYS AFTER I PURCHASED THE CAR BUT THE DEALER COULD NOT DUPLICATE IT AND SAID IT WAS PROBABLY A NEW CAR SMELL. I HAD IT CHECKED AGAIN THREE MONTHS AFTER PURCHASE BUT, AGAIN, MECHANIC HAD SAME OUTCOME. I FINALLY GOT FED UP WITH THE SMELL AND ASKED AGAIN 18 MONTHS AFTER PURCHASE. FORD SPENT WEEKS EXAMINING IT AND HAD A FORD TECHNICIAN ALSO EXAMINE THE CAR. FORD FOUND THE SMELL THIS TIME AND SAID ANOTHER MUSTANG LIKE MINE ALSO HAD THE SAME SMELL. FORD CLAIMED THE SMELL WAS NORMAL FOR THIS TYPE OF MUSTANG. I HAD AN EXPERT TEST THE CAR SEVERAL HOURS ONE AFTERNOON (SEE PART OF REPORT ATTACHED). HE FOUND THAT CARBON MONOXIDE WAS MUCH HIGHER IN THE TRUNK THAN IN THE CABIN. HE FOUND LEVELS AS HIGH AS 411 PPM IN THE TRUNK AND 14 PPM IN THE CABIN. HE CONCLUDED THAT EXHAUST MOVED FROM EXHAUST PIPE TO CAR TRUNK TO CAR CABIN.
Corrective Action:
WHEN I HAVE MY FRONT RIGHT WINDOW DOWN ABOUT THREE INCHES AND ACCELERATE, I GET CAR EXHAUST INTO CABIN. I LATER FOUND OUT THAT THE EXHAUST MOVES FROM THE EXHAUST PIPE OF THE MOVING CAR INTO THE CAR TRUNK AND THEN INTO THE CABIN OF MY CAR. I FIRST NOTICED THIS DAYS AFTER I PURCHASED THE CAR BUT THE DEALER COULD NOT DUPLICATE IT AND SAID IT WAS PROBABLY A NEW CAR SMELL. I HAD IT CHECKED AGAIN THREE MONTHS AFTER PURCHASE BUT, AGAIN, MECHANIC HAD SAME OUTCOME. I FINALLY GOT FED UP WITH THE SMELL AND ASKED AGAIN 18 MONTHS AFTER PURCHASE. FORD SPENT WEEKS EXAMINING IT AND HAD A FORD TECHNICIAN ALSO EXAMINE THE CAR. FORD FOUND THE SMELL THIS TIME AND SAID ANOTHER MUSTANG LIKE MINE ALSO HAD THE SAME SMELL. FORD CLAIMED THE SMELL WAS NORMAL FOR THIS TYPE OF MUSTANG. I HAD AN EXPERT TEST THE CAR SEVERAL HOURS ONE AFTERNOON (SEE PART OF REPORT ATTACHED). HE FOUND THAT CARBON MONOXIDE WAS MUCH HIGHER IN THE TRUNK THAN IN THE CABIN. HE FOUND LEVELS AS HIGH AS 411 PPM IN THE TRUNK AND 14 PPM IN THE CABIN. HE CONCLUDED THAT EXHAUST MOVED FROM EXHAUST PIPE TO CAR TRUNK TO CAR CABIN.
Additional Notes:
WHEN I HAVE MY FRONT RIGHT WINDOW DOWN ABOUT THREE INCHES AND ACCELERATE, I GET CAR EXHAUST INTO CABIN. I LATER FOUND OUT THAT THE EXHAUST MOVES FROM THE EXHAUST PIPE OF THE MOVING CAR INTO THE CAR TRUNK AND THEN INTO THE CABIN OF MY CAR. I FIRST NOTICED THIS DAYS AFTER I PURCHASED THE CAR BUT THE DEALER COULD NOT DUPLICATE IT AND SAID IT WAS PROBABLY A NEW CAR SMELL. I HAD IT CHECKED AGAIN THREE MONTHS AFTER PURCHASE BUT, AGAIN, MECHANIC HAD SAME OUTCOME. I FINALLY GOT FED UP WITH THE SMELL AND ASKED AGAIN 18 MONTHS AFTER PURCHASE. FORD SPENT WEEKS EXAMINING IT AND HAD A FORD TECHNICIAN ALSO EXAMINE THE CAR. FORD FOUND THE SMELL THIS TIME AND SAID ANOTHER MUSTANG LIKE MINE ALSO HAD THE SAME SMELL. FORD CLAIMED THE SMELL WAS NORMAL FOR THIS TYPE OF MUSTANG. I HAD AN EXPERT TEST THE CAR SEVERAL HOURS ONE AFTERNOON (SEE PART OF REPORT ATTACHED). HE FOUND THAT CARBON MONOXIDE WAS MUCH HIGHER IN THE TRUNK THAN IN THE CABIN. HE FOUND LEVELS AS HIGH AS 411 PPM IN THE TRUNK AND 14 PPM IN THE CABIN. HE CONCLUDED THAT EXHAUST MOVED FROM EXHAUST PIPE TO CAR TRUNK TO CAR CABIN.
Mfg Campaign: 11309960
Recall Date: Feb 18, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED DRIVING AT 30 MPH, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AS THE VEHICLE STALLED. THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT UNAWARE IF THERE WAS ANY LEAKS. THE CONTACT TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MONRO AUTO SERVICE AND TIRE CENTER 1769 KUSER RD, HAMILTON TOWNSHIP, NJ 08690, (609) 308-3139 WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,971.
Corrective Action:
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED DRIVING AT 30 MPH, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AS THE VEHICLE STALLED. THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT UNAWARE IF THERE WAS ANY LEAKS. THE CONTACT TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MONRO AUTO SERVICE AND TIRE CENTER 1769 KUSER RD, HAMILTON TOWNSHIP, NJ 08690, (609) 308-3139 WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,971.
Additional Notes:
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED DRIVING AT 30 MPH, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AS THE VEHICLE STALLED. THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT UNAWARE IF THERE WAS ANY LEAKS. THE CONTACT TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MONRO AUTO SERVICE AND TIRE CENTER 1769 KUSER RD, HAMILTON TOWNSHIP, NJ 08690, (609) 308-3139 WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,971.
Mfg Campaign: 11307283
Recall Date: Feb 5, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!
Corrective Action:
WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!
Additional Notes:
WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!
Mfg Campaign: 11306410
Recall Date: Jan 31, 2020
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!
Corrective Action:
WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!
Additional Notes:
WHILE DRIVING DOWN THE INTERSTATE IN BEAUMONT TEXAS AT 70 MPH THE PASSENGER SIDE DOOR JUST CAME UNLATCHED. THEN WITHIN 3 MINS THRE DRIVER SIDE DOOR DID THE SAME THING! WE OPENED THE REST OF THE WAY N RECLOSED. BUT THAT'S SCARY AT 70MPH!
Mfg Campaign: 11306410
Recall Date: Jan 31, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
DUE TO A FAULTY DESIGN THE VACUUM PUMP THAT DRIVES THE BREAK BOOSTER IS CONNECTED TO THE CAM WITH A THREADED CAMSHAFT EXTENSION. THIS PART SHEARED OFF CAUSION THE VACUUMED PUMP TO LOOSE VACUUM AND THE BREAK BOOSTER TO UNEXPECTEDLY STOP FUNCTIONING. THE VEHICLE WAS IN MOTION ON THE INTERSTATE. THE FAILURE WAS NOTICED AFTER ATTEMPTING TO BREAK. THE RESIDUAL VACUUM PREVENTED THE BREAK LIGHT FROM ILLUMINATING TEMPORARILY. THE BREAKS BECAME DIFFICULT TO PRESS, ABS SPORADICALLY ENGAGED AND THE BREAKING SITUATION WAS UNCONTROLLED PLACING LIFE AND PROPERTY AT RISK.
Corrective Action:
DUE TO A FAULTY DESIGN THE VACUUM PUMP THAT DRIVES THE BREAK BOOSTER IS CONNECTED TO THE CAM WITH A THREADED CAMSHAFT EXTENSION. THIS PART SHEARED OFF CAUSION THE VACUUMED PUMP TO LOOSE VACUUM AND THE BREAK BOOSTER TO UNEXPECTEDLY STOP FUNCTIONING. THE VEHICLE WAS IN MOTION ON THE INTERSTATE. THE FAILURE WAS NOTICED AFTER ATTEMPTING TO BREAK. THE RESIDUAL VACUUM PREVENTED THE BREAK LIGHT FROM ILLUMINATING TEMPORARILY. THE BREAKS BECAME DIFFICULT TO PRESS, ABS SPORADICALLY ENGAGED AND THE BREAKING SITUATION WAS UNCONTROLLED PLACING LIFE AND PROPERTY AT RISK.
Additional Notes:
DUE TO A FAULTY DESIGN THE VACUUM PUMP THAT DRIVES THE BREAK BOOSTER IS CONNECTED TO THE CAM WITH A THREADED CAMSHAFT EXTENSION. THIS PART SHEARED OFF CAUSION THE VACUUMED PUMP TO LOOSE VACUUM AND THE BREAK BOOSTER TO UNEXPECTEDLY STOP FUNCTIONING. THE VEHICLE WAS IN MOTION ON THE INTERSTATE. THE FAILURE WAS NOTICED AFTER ATTEMPTING TO BREAK. THE RESIDUAL VACUUM PREVENTED THE BREAK LIGHT FROM ILLUMINATING TEMPORARILY. THE BREAKS BECAME DIFFICULT TO PRESS, ABS SPORADICALLY ENGAGED AND THE BREAKING SITUATION WAS UNCONTROLLED PLACING LIFE AND PROPERTY AT RISK.
Mfg Campaign: 11302703
Recall Date: Jan 29, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB
Corrective Action:
VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB
Additional Notes:
VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB
Mfg Campaign: 11290216
Recall Date: Dec 19, 2019
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB
Corrective Action:
VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB
Additional Notes:
VEHICLE WAS ON THE HIGHWAY GOING 70+ MPH, PASSENGER DOOR SUDDENLY CAME LOOSE AND STARTED GETTING PASSENGER DOOR AJAR LIGHTS AND YOU COULD HEAR WIND PASSING INTO THE CAR. THANKFULLY THE PASSENGER WAS HOLDING THE DOOR AT THE TIME SO IT DID NOT FULLY OPEN. VEHICLE HAS BEEN REPAIRED.*DT*JB
Mfg Campaign: 11290216
Recall Date: Dec 19, 2019
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11287693
Recall Date: Dec 7, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I PURCHASED MY DREAM CAR FROM AUTONATION OF FREMONT/ HONDA. I DROVE 90 MINUTES FROM MY HOUSE PURCHASE THE SHELBY. UPON ARRIVAL, I MET WITH [XXX], SUPERVISOR IN SALES. BEFORE SIGNING DOCUMENTS, THE PURCHASE PRICE OF THE CAR WAS ADVERTISED AT 45,900. [XXX] INDICATED THE PRICE WAS ADVERTISED WRONG AND WAS AT 47,500. [XXX] STATED TO MAKE UP THE PRICE DIFFERENCE, HE WAS GOING TO TINT THE WINDOWS AND ADD PAINT PROTECTION. LAST MONTH I ATTEMPTED TO MAKE A CLAIM LAST MONTH FOR THE SWIRL MARKS AND FADING ON BUMPERS AND BREMBO BRAKES. WELL, AUTONATION INDICATED I DID NOT HAVE THE PAINT PROTECTION WARRANTY. I HAVE ATTEMPTED TO CONTACT MO, AND [XXX], GENERAL SALES MANAGER OF AUTONATION, NO RESPONSE. THERE ARE OTHER COMPLAINTS, BUT THIS IS WHAT PUT IT OVER THE TOP. DURING SIGNING OF THE CONTRACT, THEY UP SOLD ME 6000 DOLLARS OF VARIES WARRANTIES. BY THE TIME I CAME HOME TO READ THE DOCUMENTS, I CANCELED ALL THE WARRANTIES. IT TOOK AUTONATION 2 MONTHS TO FIX THE DOCUMENTS AND AUTONATION STATED WE COULD NOT REMOVE WINDSHIELD INSURANCE. I STILL PAID 700 JUST TO GET THE DOCUMENTS IN ORDER. NOT ONLY THAT, [XXX] STATED MY BREMBO BRAKES SQUEAK BECAUSE THEY ARE "HIGH PERFORMANCE", HE DIDN'T FIX THE SQUEAK EVEN WHEN I BROUGHT THE CAR BACK WHEN IT WAS TINTED. BY FAR, THIS IS THE WORST CAR EXPERIENCE I EVER HAD. I CALLED AUTONATION COOPERATE AND THEY NEVER RETURNED MY CALL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11287693
Recall Date: Dec 7, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEAT WARMER QUIT WORKING. UPON INSPECTION BY MECHANIC, IT WAS DETERMINED THAT THE SEAT HEATER MODULE SHORTED AT MODULE; MELTED CONNECTOR. (OWNER ALSO REPORTED COULD SMELL AN 'ELECTRICAL BURN' SCENT AFTER USING REMOTE START WHERE THE SEAT WARMER IS AUTOMATICALLY SET.)
Corrective Action:
SEAT WARMER QUIT WORKING. UPON INSPECTION BY MECHANIC, IT WAS DETERMINED THAT THE SEAT HEATER MODULE SHORTED AT MODULE; MELTED CONNECTOR. (OWNER ALSO REPORTED COULD SMELL AN 'ELECTRICAL BURN' SCENT AFTER USING REMOTE START WHERE THE SEAT WARMER IS AUTOMATICALLY SET.)
Additional Notes:
SEAT WARMER QUIT WORKING. UPON INSPECTION BY MECHANIC, IT WAS DETERMINED THAT THE SEAT HEATER MODULE SHORTED AT MODULE; MELTED CONNECTOR. (OWNER ALSO REPORTED COULD SMELL AN 'ELECTRICAL BURN' SCENT AFTER USING REMOTE START WHERE THE SEAT WARMER IS AUTOMATICALLY SET.)
Mfg Campaign: 11287397
Recall Date: Dec 5, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPIRED & DEALER DIAGNOSED THE PROBLEM AS THE COMPRESSOR & TOLD ME TO PAY OUT OF POCKET FOR THE REPAIRS. CAR HAS 16,000 MILES, GARAGE KEPT, AND HAS NEVER HAD WORKING AC.
Corrective Action:
PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPIRED & DEALER DIAGNOSED THE PROBLEM AS THE COMPRESSOR & TOLD ME TO PAY OUT OF POCKET FOR THE REPAIRS. CAR HAS 16,000 MILES, GARAGE KEPT, AND HAS NEVER HAD WORKING AC.
Additional Notes:
PURCHASED THIS CAR BRAND NEW & THE AIR CONDITIONING QUIT WORKING THE FIRST SUMMER I OWNED IT. WHILE UNDER WARRANTY, TOOK CAR TO FAMILY FORD AND THEY PUT FREON IN IT BUT IT LEAKED OUT, THEY REPLACED THE COMPRESSOR, PROBLEM PERSISTED. NEXT FOUND THAT THE COMPRESSOR WAS IMPROPERLY INSTALLED & THAT WAS REPAIRED. NOW WARRANTY IS EXPIRED & DEALER DIAGNOSED THE PROBLEM AS THE COMPRESSOR & TOLD ME TO PAY OUT OF POCKET FOR THE REPAIRS. CAR HAS 16,000 MILES, GARAGE KEPT, AND HAS NEVER HAD WORKING AC.
Mfg Campaign: 11280203
Recall Date: Nov 14, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR'S A/C BROKE DOWN WHILE DRIVING EARLY JULY OF THIS YEAR. IT TOOK FOUR VISITS TO THE DEALERSHIP TO IDENTIFY THAT THE EVAPORATOR CORE WAS THE ISSUE. BEFORE THIS, THE SCHRADER VALVES, CONDENSER AND ASSOCIATED PARTS WERE REPLACED.
Corrective Action:
MY CAR'S A/C BROKE DOWN WHILE DRIVING EARLY JULY OF THIS YEAR. IT TOOK FOUR VISITS TO THE DEALERSHIP TO IDENTIFY THAT THE EVAPORATOR CORE WAS THE ISSUE. BEFORE THIS, THE SCHRADER VALVES, CONDENSER AND ASSOCIATED PARTS WERE REPLACED.
Additional Notes:
MY CAR'S A/C BROKE DOWN WHILE DRIVING EARLY JULY OF THIS YEAR. IT TOOK FOUR VISITS TO THE DEALERSHIP TO IDENTIFY THAT THE EVAPORATOR CORE WAS THE ISSUE. BEFORE THIS, THE SCHRADER VALVES, CONDENSER AND ASSOCIATED PARTS WERE REPLACED.
Mfg Campaign: 11279282
Recall Date: Nov 10, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A "DOOR OPEN" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSUE SO THERE WAS NOTHING THEY WOULD DO. I REPORTED IT TO FORD CORPORATE AND THEY ADVISED ME TO FILE A COMPLAINT WITH THE NHTSA. THIS HAS OCCURRED ON MORE THAN A DOZEN INSTANCES WITH MY VEHICLE.
Corrective Action:
WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A "DOOR OPEN" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSUE SO THERE WAS NOTHING THEY WOULD DO. I REPORTED IT TO FORD CORPORATE AND THEY ADVISED ME TO FILE A COMPLAINT WITH THE NHTSA. THIS HAS OCCURRED ON MORE THAN A DOZEN INSTANCES WITH MY VEHICLE.
Additional Notes:
WHILE AT HIGHWAY SPEED, MY PASSENGER DOOR UNLATCHES AND I RECEIVE A "DOOR OPEN" WARNING ON THE DASH. THIS HAS OCCURRED MULTIPLE TIMES INCLUDING SEVERAL INSTANCES WHERE A PASSENGER WAS SEATED NEXT TO THE OPEN DOOR AND I FEEL IT IS EXTREMELY UNSAFE. I TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THEY COULDN'T REPLICATE THE ISSUE SO THERE WAS NOTHING THEY WOULD DO. I REPORTED IT TO FORD CORPORATE AND THEY ADVISED ME TO FILE A COMPLAINT WITH THE NHTSA. THIS HAS OCCURRED ON MORE THAN A DOZEN INSTANCES WITH MY VEHICLE.
Mfg Campaign: 11278847
Recall Date: Nov 8, 2019
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11258595
Recall Date: Sep 27, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11258595
Recall Date: Sep 27, 2019
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