Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S06
Recall Date: Feb 16, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S40
Recall Date: Oct 26, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Mustang vehicles manufactured September 26, 2015, to October 1, 2015. The front and rear seat belts and child seat tether anchors may have been damaged in shipping from the supplier to the vehicle assembly plant and may not adequately restrain the occupant in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 225, "Child restraint anchorage systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C13
Recall Date: Oct 26, 2015
Consumer Complaints
456 ComplaintsFord Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
2016 FORD MUSTANG V6 CONVERTIBLE WITH 75,000 MILES. I WENT INTO THE GAS STATION FOR 3 MINUTES, CAME OUT AND CAR WOULD CRANK BUT NOT TURN OVER. CAR NEEDED TO BE TOWED TO AUTO MECHANIC. TURNS OUT THE FUEL PUMP WAS GARBAGE. THE CAR IS ONLY 4 YEARS OLD. RIDICULOUS. ALSO, AROUND 40,000 MILES, IT STARTED TO SOUND LIKE I WAS DRIVING A COVERED WAGON, AS EVERY BUMP IN THE ROAD MADE THE CAR SOUND AS IF IT WAS GOING TO FALL APART. THE MECHANIC TELLS ME 3 OF THE 4 CONTROL ARMS (SUSPENSION) ARE COMPLETELY SHOT. AGAIN, RIDICULOUS. JUNK CAR. I'VE HAD DOZENS OF CARS AND MANY WITH WELL OVER 120,000 MILES AND NEVER ONCE HAVE I DEALT WITH A FUEL PUMP NOR CONTROL ARMS. AGAIN, THE CAR IS ONLY 4 YEARS OLD. ALL PARTS FOR THESE 2 FIXES HAVE BEEN ON BACK ORDER FOR A MONTH. I MUST NOT BE THE ONLY ONE DEALING WITH THESE 2 ISSUES. THIS NEEDS TO BE A RECALL!
Corrective Action:
2016 FORD MUSTANG V6 CONVERTIBLE WITH 75,000 MILES. I WENT INTO THE GAS STATION FOR 3 MINUTES, CAME OUT AND CAR WOULD CRANK BUT NOT TURN OVER. CAR NEEDED TO BE TOWED TO AUTO MECHANIC. TURNS OUT THE FUEL PUMP WAS GARBAGE. THE CAR IS ONLY 4 YEARS OLD. RIDICULOUS. ALSO, AROUND 40,000 MILES, IT STARTED TO SOUND LIKE I WAS DRIVING A COVERED WAGON, AS EVERY BUMP IN THE ROAD MADE THE CAR SOUND AS IF IT WAS GOING TO FALL APART. THE MECHANIC TELLS ME 3 OF THE 4 CONTROL ARMS (SUSPENSION) ARE COMPLETELY SHOT. AGAIN, RIDICULOUS. JUNK CAR. I'VE HAD DOZENS OF CARS AND MANY WITH WELL OVER 120,000 MILES AND NEVER ONCE HAVE I DEALT WITH A FUEL PUMP NOR CONTROL ARMS. AGAIN, THE CAR IS ONLY 4 YEARS OLD. ALL PARTS FOR THESE 2 FIXES HAVE BEEN ON BACK ORDER FOR A MONTH. I MUST NOT BE THE ONLY ONE DEALING WITH THESE 2 ISSUES. THIS NEEDS TO BE A RECALL!
Additional Notes:
2016 FORD MUSTANG V6 CONVERTIBLE WITH 75,000 MILES. I WENT INTO THE GAS STATION FOR 3 MINUTES, CAME OUT AND CAR WOULD CRANK BUT NOT TURN OVER. CAR NEEDED TO BE TOWED TO AUTO MECHANIC. TURNS OUT THE FUEL PUMP WAS GARBAGE. THE CAR IS ONLY 4 YEARS OLD. RIDICULOUS. ALSO, AROUND 40,000 MILES, IT STARTED TO SOUND LIKE I WAS DRIVING A COVERED WAGON, AS EVERY BUMP IN THE ROAD MADE THE CAR SOUND AS IF IT WAS GOING TO FALL APART. THE MECHANIC TELLS ME 3 OF THE 4 CONTROL ARMS (SUSPENSION) ARE COMPLETELY SHOT. AGAIN, RIDICULOUS. JUNK CAR. I'VE HAD DOZENS OF CARS AND MANY WITH WELL OVER 120,000 MILES AND NEVER ONCE HAVE I DEALT WITH A FUEL PUMP NOR CONTROL ARMS. AGAIN, THE CAR IS ONLY 4 YEARS OLD. ALL PARTS FOR THESE 2 FIXES HAVE BEEN ON BACK ORDER FOR A MONTH. I MUST NOT BE THE ONLY ONE DEALING WITH THESE 2 ISSUES. THIS NEEDS TO BE A RECALL!
Mfg Campaign: 11361599
Recall Date: Sep 28, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Corrective Action:
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Additional Notes:
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Mfg Campaign: 11361330
Recall Date: Sep 27, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Corrective Action:
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Additional Notes:
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Mfg Campaign: 11361330
Recall Date: Sep 27, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING IS FAILING AFTER 60,000 MILES. SUSPECT IT IS THE ALREADY WELL DOCUMENTED EVAPORATOR CORE GOING BAD.
Corrective Action:
AIR CONDITIONING IS FAILING AFTER 60,000 MILES. SUSPECT IT IS THE ALREADY WELL DOCUMENTED EVAPORATOR CORE GOING BAD.
Additional Notes:
AIR CONDITIONING IS FAILING AFTER 60,000 MILES. SUSPECT IT IS THE ALREADY WELL DOCUMENTED EVAPORATOR CORE GOING BAD.
Mfg Campaign: 11354003
Recall Date: Sep 9, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WATER PUMP LEAKED COOLANT REQUIRING REPLACEMENT.
Corrective Action:
WATER PUMP LEAKED COOLANT REQUIRING REPLACEMENT.
Additional Notes:
WATER PUMP LEAKED COOLANT REQUIRING REPLACEMENT.
Mfg Campaign: 11351447
Recall Date: Aug 26, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Corrective Action:
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Additional Notes:
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Mfg Campaign: 11350713
Recall Date: Aug 21, 2020
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Corrective Action:
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Additional Notes:
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Mfg Campaign: 11350713
Recall Date: Aug 21, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AT APPROXIMATELY 61,000 MILES, THE ORIGINAL ENGINE STOPPED WORKING. CYLINDER #3 GAVE OUT. POSSIBLY A LSPI CONDITION. THE ENGINE WAS REPLACED UNDER CPO WARRANTY. MY NEW ENGINE HAS NOW GIVEN OUT AT 36,000 MILES. ON THE 1ST ENGINE, I CAME FROM FORD DEALER AFTER COMPLAINING OF CHECK ENGINE LIGHTS COMING ON. OIL WAS CHANGED, CODES CLEARED. I DROVE APPROXIMATELY 4 CITY BLOCKS, ACCELERATED FROM A STOP LIGHT, AND THE ENGINE STARTED BLOWING WHITE SMOKE AND I PULLED IT OFF THE ROAD. THE ENGINE WAS DETERMINED TO HAVE TO BE FULLY REPLACED, AT 61,000 MILES, A LONG BLOCK, NOT A SHORT BLOCK. ON MY SECOND ENGINE, WHICH HAS APPROXIMATELY 35,000 MILES ON IT, I WAS DRIVING THE CAR AND AN ENGINE LIGHT CAME ON. THE CAR WAS DRIVABLE. AFTER PARKING IT, THE NEXT TIME I STARTED IT UP IT WAS BLOWING WHITE SMOKE AGAIN. I DIAGNOSES AT THE DEALER IS UNDERWAY.
Corrective Action:
AT APPROXIMATELY 61,000 MILES, THE ORIGINAL ENGINE STOPPED WORKING. CYLINDER #3 GAVE OUT. POSSIBLY A LSPI CONDITION. THE ENGINE WAS REPLACED UNDER CPO WARRANTY. MY NEW ENGINE HAS NOW GIVEN OUT AT 36,000 MILES. ON THE 1ST ENGINE, I CAME FROM FORD DEALER AFTER COMPLAINING OF CHECK ENGINE LIGHTS COMING ON. OIL WAS CHANGED, CODES CLEARED. I DROVE APPROXIMATELY 4 CITY BLOCKS, ACCELERATED FROM A STOP LIGHT, AND THE ENGINE STARTED BLOWING WHITE SMOKE AND I PULLED IT OFF THE ROAD. THE ENGINE WAS DETERMINED TO HAVE TO BE FULLY REPLACED, AT 61,000 MILES, A LONG BLOCK, NOT A SHORT BLOCK. ON MY SECOND ENGINE, WHICH HAS APPROXIMATELY 35,000 MILES ON IT, I WAS DRIVING THE CAR AND AN ENGINE LIGHT CAME ON. THE CAR WAS DRIVABLE. AFTER PARKING IT, THE NEXT TIME I STARTED IT UP IT WAS BLOWING WHITE SMOKE AGAIN. I DIAGNOSES AT THE DEALER IS UNDERWAY.
Additional Notes:
AT APPROXIMATELY 61,000 MILES, THE ORIGINAL ENGINE STOPPED WORKING. CYLINDER #3 GAVE OUT. POSSIBLY A LSPI CONDITION. THE ENGINE WAS REPLACED UNDER CPO WARRANTY. MY NEW ENGINE HAS NOW GIVEN OUT AT 36,000 MILES. ON THE 1ST ENGINE, I CAME FROM FORD DEALER AFTER COMPLAINING OF CHECK ENGINE LIGHTS COMING ON. OIL WAS CHANGED, CODES CLEARED. I DROVE APPROXIMATELY 4 CITY BLOCKS, ACCELERATED FROM A STOP LIGHT, AND THE ENGINE STARTED BLOWING WHITE SMOKE AND I PULLED IT OFF THE ROAD. THE ENGINE WAS DETERMINED TO HAVE TO BE FULLY REPLACED, AT 61,000 MILES, A LONG BLOCK, NOT A SHORT BLOCK. ON MY SECOND ENGINE, WHICH HAS APPROXIMATELY 35,000 MILES ON IT, I WAS DRIVING THE CAR AND AN ENGINE LIGHT CAME ON. THE CAR WAS DRIVABLE. AFTER PARKING IT, THE NEXT TIME I STARTED IT UP IT WAS BLOWING WHITE SMOKE AGAIN. I DIAGNOSES AT THE DEALER IS UNDERWAY.
Mfg Campaign: 11349903
Recall Date: Aug 17, 2020
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Mfg Campaign: 11349196
Recall Date: Aug 14, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Mfg Campaign: 11349196
Recall Date: Aug 14, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE STEERING IN MY 2016 FORD MUSTANG ECO BOOST WOULD BIND AT THE 11 O'CLOCK POSITION AND WOULD TAKE MUCH FORCE TO RETURN TO THE 12 O'CLOCK POSITION.THIS HAPPENED WHILE DRIVING AND WHILE SITTING STILL. I RETURNED THE CAR TO FORD FOR SERVICE, WHO TOLD ME I HAVE A DEFECTIVE "STEERING GEAR" AND REPLACE THE STEERING GEAR FOR $3,000.00.
Corrective Action:
THE STEERING IN MY 2016 FORD MUSTANG ECO BOOST WOULD BIND AT THE 11 O'CLOCK POSITION AND WOULD TAKE MUCH FORCE TO RETURN TO THE 12 O'CLOCK POSITION.THIS HAPPENED WHILE DRIVING AND WHILE SITTING STILL. I RETURNED THE CAR TO FORD FOR SERVICE, WHO TOLD ME I HAVE A DEFECTIVE "STEERING GEAR" AND REPLACE THE STEERING GEAR FOR $3,000.00.
Additional Notes:
THE STEERING IN MY 2016 FORD MUSTANG ECO BOOST WOULD BIND AT THE 11 O'CLOCK POSITION AND WOULD TAKE MUCH FORCE TO RETURN TO THE 12 O'CLOCK POSITION.THIS HAPPENED WHILE DRIVING AND WHILE SITTING STILL. I RETURNED THE CAR TO FORD FOR SERVICE, WHO TOLD ME I HAVE A DEFECTIVE "STEERING GEAR" AND REPLACE THE STEERING GEAR FOR $3,000.00.
Mfg Campaign: 11348903
Recall Date: Aug 12, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 MUSTANG CONVERTIBLE ECO-BOOST WHICH IS JUST RECENTLY STARTED HAVING A PROBLEM WITH MY PASSENGER DOOR OPENING WHILE GOING DOWN THE HIGHWAY. THE FIRST INSTANCE HAPPENED A COUPLE OF WEEKS AGO AND THE LAST ONE HAPPENED LAST WEEK ON JULY 22, 2020. THE SENSOR SYSTEM IN MY CAR DID ALERT US THAT THE DOOR WAS OPEN. I HAVE READ ON THE NEWS THAT THE MUSTANGS ARE BEING RECALLED FOR THIS PROBLEM BUT WHEN I CHECKED MY VIN I SEE NO RECALLS ON MY VEHICLE. CAN YOU PLEASE TELL ME HOW I CAN GET THEIRS REPAIRED UNDER A RECALL SINCE IT IS HAPPENING TO MY VEHICLE. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. IN THE FIRST INSTANCE WE WERE COMING TO AN INTERSECTION AND WAS SLOWING DOWN FOR THE STOP LIGHT. THE SECOND INSTANCE WE WERE GOING DOWN THE INTERSTATE AT 65 MPH. WE HAD TO GO INTO THE BREAKDOWN LANE TO SHUT THE DOOR. IN THE FIRST INSTANCE WE HAD THE TOP DOWN AND IN THE SECOND INSTANCE WE HAD THE TOP UP AND THE WINDOWS ROLLED UP.
Corrective Action:
I HAVE A 2016 MUSTANG CONVERTIBLE ECO-BOOST WHICH IS JUST RECENTLY STARTED HAVING A PROBLEM WITH MY PASSENGER DOOR OPENING WHILE GOING DOWN THE HIGHWAY. THE FIRST INSTANCE HAPPENED A COUPLE OF WEEKS AGO AND THE LAST ONE HAPPENED LAST WEEK ON JULY 22, 2020. THE SENSOR SYSTEM IN MY CAR DID ALERT US THAT THE DOOR WAS OPEN. I HAVE READ ON THE NEWS THAT THE MUSTANGS ARE BEING RECALLED FOR THIS PROBLEM BUT WHEN I CHECKED MY VIN I SEE NO RECALLS ON MY VEHICLE. CAN YOU PLEASE TELL ME HOW I CAN GET THEIRS REPAIRED UNDER A RECALL SINCE IT IS HAPPENING TO MY VEHICLE. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. IN THE FIRST INSTANCE WE WERE COMING TO AN INTERSECTION AND WAS SLOWING DOWN FOR THE STOP LIGHT. THE SECOND INSTANCE WE WERE GOING DOWN THE INTERSTATE AT 65 MPH. WE HAD TO GO INTO THE BREAKDOWN LANE TO SHUT THE DOOR. IN THE FIRST INSTANCE WE HAD THE TOP DOWN AND IN THE SECOND INSTANCE WE HAD THE TOP UP AND THE WINDOWS ROLLED UP.
Additional Notes:
I HAVE A 2016 MUSTANG CONVERTIBLE ECO-BOOST WHICH IS JUST RECENTLY STARTED HAVING A PROBLEM WITH MY PASSENGER DOOR OPENING WHILE GOING DOWN THE HIGHWAY. THE FIRST INSTANCE HAPPENED A COUPLE OF WEEKS AGO AND THE LAST ONE HAPPENED LAST WEEK ON JULY 22, 2020. THE SENSOR SYSTEM IN MY CAR DID ALERT US THAT THE DOOR WAS OPEN. I HAVE READ ON THE NEWS THAT THE MUSTANGS ARE BEING RECALLED FOR THIS PROBLEM BUT WHEN I CHECKED MY VIN I SEE NO RECALLS ON MY VEHICLE. CAN YOU PLEASE TELL ME HOW I CAN GET THEIRS REPAIRED UNDER A RECALL SINCE IT IS HAPPENING TO MY VEHICLE. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. IN THE FIRST INSTANCE WE WERE COMING TO AN INTERSECTION AND WAS SLOWING DOWN FOR THE STOP LIGHT. THE SECOND INSTANCE WE WERE GOING DOWN THE INTERSTATE AT 65 MPH. WE HAD TO GO INTO THE BREAKDOWN LANE TO SHUT THE DOOR. IN THE FIRST INSTANCE WE HAD THE TOP DOWN AND IN THE SECOND INSTANCE WE HAD THE TOP UP AND THE WINDOWS ROLLED UP.
Mfg Campaign: 11341624
Recall Date: Jul 27, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AIR CONDITIONER WAS BLOWING HOT AIR WHILE STATIONARY . SERVICE REPAIR STATED THERE WAS A LEAK IN THE EVAPORATOR COIL AND TO REPAIR IT THE COST IS $1700. BECAUSE THE COIL IS LOCATED BEHIND THE DASH THE WHOLE DASH HAS TO BE REMOVED TO GET TO THE COIL HENCE THE COSTLY REPAIR DUE TO WHERE THAT EVAPORATOR COIL IS LOCATED. SERVICE REPAIRMAN AT DEALERSHIP ORIGINALLY SAID ALTERNATOR WAS THE PROBLEM AND THAT IT STILL NEEDS TO BE REPLACED PER DEALERSHIP. THE PROBLEM WITH THE EVAPORATOR COIL APPEARS TO BE A COMMON PROBLEM IN MUSTANGS WITH AS LITTLE AS 2000 MILES ON THEM. I FIRST NOTICED THIS PROBLEM ALMOST A YEAR AGO WHEN MY CAR HAD ABOUT 37,000 MILES ON IT. DID NOT HAVE IT REPAIRED.
Corrective Action:
AIR CONDITIONER WAS BLOWING HOT AIR WHILE STATIONARY . SERVICE REPAIR STATED THERE WAS A LEAK IN THE EVAPORATOR COIL AND TO REPAIR IT THE COST IS $1700. BECAUSE THE COIL IS LOCATED BEHIND THE DASH THE WHOLE DASH HAS TO BE REMOVED TO GET TO THE COIL HENCE THE COSTLY REPAIR DUE TO WHERE THAT EVAPORATOR COIL IS LOCATED. SERVICE REPAIRMAN AT DEALERSHIP ORIGINALLY SAID ALTERNATOR WAS THE PROBLEM AND THAT IT STILL NEEDS TO BE REPLACED PER DEALERSHIP. THE PROBLEM WITH THE EVAPORATOR COIL APPEARS TO BE A COMMON PROBLEM IN MUSTANGS WITH AS LITTLE AS 2000 MILES ON THEM. I FIRST NOTICED THIS PROBLEM ALMOST A YEAR AGO WHEN MY CAR HAD ABOUT 37,000 MILES ON IT. DID NOT HAVE IT REPAIRED.
Additional Notes:
AIR CONDITIONER WAS BLOWING HOT AIR WHILE STATIONARY . SERVICE REPAIR STATED THERE WAS A LEAK IN THE EVAPORATOR COIL AND TO REPAIR IT THE COST IS $1700. BECAUSE THE COIL IS LOCATED BEHIND THE DASH THE WHOLE DASH HAS TO BE REMOVED TO GET TO THE COIL HENCE THE COSTLY REPAIR DUE TO WHERE THAT EVAPORATOR COIL IS LOCATED. SERVICE REPAIRMAN AT DEALERSHIP ORIGINALLY SAID ALTERNATOR WAS THE PROBLEM AND THAT IT STILL NEEDS TO BE REPLACED PER DEALERSHIP. THE PROBLEM WITH THE EVAPORATOR COIL APPEARS TO BE A COMMON PROBLEM IN MUSTANGS WITH AS LITTLE AS 2000 MILES ON THEM. I FIRST NOTICED THIS PROBLEM ALMOST A YEAR AGO WHEN MY CAR HAD ABOUT 37,000 MILES ON IT. DID NOT HAVE IT REPAIRED.
Mfg Campaign: 11340905
Recall Date: Jul 22, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AC IN MY 2016 FORD MUSTANG HAS STOPPED WORKING AND I HAVE RESEARCHED ONLINE TO FIND THAT MANY 2016 FORD MUSTANG OWNERS ARE HAVING SIMILAR ISSUES. MY CAR IS JUST OUT OF WARRANTY AND ONLY HAS 20,000 MILES ON IT YET IS HAVING THIS MAJOR ISSUE.
Corrective Action:
THE AC IN MY 2016 FORD MUSTANG HAS STOPPED WORKING AND I HAVE RESEARCHED ONLINE TO FIND THAT MANY 2016 FORD MUSTANG OWNERS ARE HAVING SIMILAR ISSUES. MY CAR IS JUST OUT OF WARRANTY AND ONLY HAS 20,000 MILES ON IT YET IS HAVING THIS MAJOR ISSUE.
Additional Notes:
THE AC IN MY 2016 FORD MUSTANG HAS STOPPED WORKING AND I HAVE RESEARCHED ONLINE TO FIND THAT MANY 2016 FORD MUSTANG OWNERS ARE HAVING SIMILAR ISSUES. MY CAR IS JUST OUT OF WARRANTY AND ONLY HAS 20,000 MILES ON IT YET IS HAVING THIS MAJOR ISSUE.
Mfg Campaign: 11340681
Recall Date: Jul 21, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Corrective Action:
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Additional Notes:
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Mfg Campaign: 11340205
Recall Date: Jul 19, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Corrective Action:
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Additional Notes:
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Mfg Campaign: 11340205
Recall Date: Jul 19, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
CAR MOTION AIRBAGS FAILED TO DEPLOY. CAR WAS TOAD FROM THE FREEWAY TO DRIVERS HOUSE. CAR LANDED SIDE OF THE FREEWAY AT A DITCH.
Corrective Action:
CAR MOTION AIRBAGS FAILED TO DEPLOY. CAR WAS TOAD FROM THE FREEWAY TO DRIVERS HOUSE. CAR LANDED SIDE OF THE FREEWAY AT A DITCH.
Additional Notes:
CAR MOTION AIRBAGS FAILED TO DEPLOY. CAR WAS TOAD FROM THE FREEWAY TO DRIVERS HOUSE. CAR LANDED SIDE OF THE FREEWAY AT A DITCH.
Mfg Campaign: 11338839
Recall Date: Jul 12, 2020
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT SPEEDS MORE THAN 80 MPH, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE DOORS WERE AJAR. THE CONTACT STATED WIND COULD BE HEARD ENTERING THE VEHICLE. THE FAILURE RECURRED ON 4 TIMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT SPEEDS MORE THAN 80 MPH, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE DOORS WERE AJAR. THE CONTACT STATED WIND COULD BE HEARD ENTERING THE VEHICLE. THE FAILURE RECURRED ON 4 TIMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT SPEEDS MORE THAN 80 MPH, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE DOORS WERE AJAR. THE CONTACT STATED WIND COULD BE HEARD ENTERING THE VEHICLE. THE FAILURE RECURRED ON 4 TIMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT
Mfg Campaign: 11338631
Recall Date: Jul 10, 2020
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
MY DRIVER SIDE DOOR HAS OPENED TWICE NOW WHILE DRIVING AFTER BEING CLOSED SECURELY. I UNDERSTAND THAT THE 2015 MUSTANG HAS A RECALL FOR THE DOOR LATCH. I AM WONDERING IF THIS IS THE SAME ISSUE.
Corrective Action:
MY DRIVER SIDE DOOR HAS OPENED TWICE NOW WHILE DRIVING AFTER BEING CLOSED SECURELY. I UNDERSTAND THAT THE 2015 MUSTANG HAS A RECALL FOR THE DOOR LATCH. I AM WONDERING IF THIS IS THE SAME ISSUE.
Additional Notes:
MY DRIVER SIDE DOOR HAS OPENED TWICE NOW WHILE DRIVING AFTER BEING CLOSED SECURELY. I UNDERSTAND THAT THE 2015 MUSTANG HAS A RECALL FOR THE DOOR LATCH. I AM WONDERING IF THIS IS THE SAME ISSUE.
Mfg Campaign: 11338464
Recall Date: Jul 9, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE EVAPORATOR CORE ON MY CAR HAS A LEAK AND NEEDS TO BE REPLACED, OUT OF WARRANTY AND WITH ONLY 4000 MILES ON IT, FOR $1800. THIS IS NOT AN ISOLATED INCIDENT; FORUMS AROUND THE INTERNET ARE FILLED WITH HUNDREDS OF PAGES OF CONSUMERS WITH IDENTICAL STORIES. FORD HAS ISSUED A TSB ACKNOWLEDGING THE PROBLEM (TSB #: TSB18-2166, NHTSA ID #: 10143077), BUT HAS NOT ISSUED A RECALL OR BUYBACK PROGRAM, DESPITE THE FACT THAT THOUSANDS OF CARS ARE LEAKING R134, A TOXIC CHEMICAL AND ENVIRONMENTAL SAFETY HAZARD, INTO THE AIR. THIS IS ESPECIALLY TRUE IF CONSUMERS DON'T HAVE THE SPARE NEARLY $2000 TO SPEND ON REPLACING THE CORE, MEANING THE OLD ONE WILL CONTINUE TO LEAK INDEFINITELY.
Corrective Action:
THE EVAPORATOR CORE ON MY CAR HAS A LEAK AND NEEDS TO BE REPLACED, OUT OF WARRANTY AND WITH ONLY 4000 MILES ON IT, FOR $1800. THIS IS NOT AN ISOLATED INCIDENT; FORUMS AROUND THE INTERNET ARE FILLED WITH HUNDREDS OF PAGES OF CONSUMERS WITH IDENTICAL STORIES. FORD HAS ISSUED A TSB ACKNOWLEDGING THE PROBLEM (TSB #: TSB18-2166, NHTSA ID #: 10143077), BUT HAS NOT ISSUED A RECALL OR BUYBACK PROGRAM, DESPITE THE FACT THAT THOUSANDS OF CARS ARE LEAKING R134, A TOXIC CHEMICAL AND ENVIRONMENTAL SAFETY HAZARD, INTO THE AIR. THIS IS ESPECIALLY TRUE IF CONSUMERS DON'T HAVE THE SPARE NEARLY $2000 TO SPEND ON REPLACING THE CORE, MEANING THE OLD ONE WILL CONTINUE TO LEAK INDEFINITELY.
Additional Notes:
THE EVAPORATOR CORE ON MY CAR HAS A LEAK AND NEEDS TO BE REPLACED, OUT OF WARRANTY AND WITH ONLY 4000 MILES ON IT, FOR $1800. THIS IS NOT AN ISOLATED INCIDENT; FORUMS AROUND THE INTERNET ARE FILLED WITH HUNDREDS OF PAGES OF CONSUMERS WITH IDENTICAL STORIES. FORD HAS ISSUED A TSB ACKNOWLEDGING THE PROBLEM (TSB #: TSB18-2166, NHTSA ID #: 10143077), BUT HAS NOT ISSUED A RECALL OR BUYBACK PROGRAM, DESPITE THE FACT THAT THOUSANDS OF CARS ARE LEAKING R134, A TOXIC CHEMICAL AND ENVIRONMENTAL SAFETY HAZARD, INTO THE AIR. THIS IS ESPECIALLY TRUE IF CONSUMERS DON'T HAVE THE SPARE NEARLY $2000 TO SPEND ON REPLACING THE CORE, MEANING THE OLD ONE WILL CONTINUE TO LEAK INDEFINITELY.
Mfg Campaign: 11337617
Recall Date: Jul 6, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury