FORD MUSTANG MACH E 2023

Complete listing of complaints and recalls for this vehicle

141
Complaints
29
Recalls

Complaints & Recalls

141 Complaints 29 Recalls

Official Safety Recalls - Important!

29 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V404000 SAFETY RECALL
197.4K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Potential Risk:
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
FREE Recall Solution:
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Interim letters notifying owners of the safety risk were mailed to 2021-2024 Mustang Mach-E owners July 9, 2025. Mustang Mach-E 2021-2024 will receive a second notice once the remedy is available, anticipated for September 29, 2025. Additionally, Owner notification letters were mailed to 2025 Mustang Mach-E owners July 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S65
Notice Date: Jul 10, 2025
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V315000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Potential Risk:
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. Interim letters notifying owners of the safety risk were mailed June 26, 2025. A second letter will be sent once the remedy is available, anticipated for third quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S49
Recall Date: May 9, 2025
Ford Motor Company
NHTSA Campaign: 24V594000 SAFETY RECALL
86.9K Vehicles Affected
Recall Date: Aug 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Potential Risk:
Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S51
Notice Date: Dec 6, 2024
Recall Date: Aug 9, 2024

Consumer Complaints

141 Complaints
Ford Motor Company
Campaign: 11504201 Other
Jan 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.

Corrective Action:

After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.

Additional Notes:

After disengaging adaptive cruise control, the car electrical system shutdown and the vehicle began losing speed until it came to a complete stop after which the gear shifter became lock and would not unlock until a jump was provided to the 12v battery.

Manufacturer: FORD
Mfg Campaign: 11504201
Notice Date: Jan 28, 2023
Recall Date: Jan 28, 2023

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