Complaints & Recalls
Consumer Complaints
387 ComplaintsFord Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Vehicle put in drive, and upon accelerating, lost ability to accelerate while in drive, check engine indicator light turned on and power train warning prompts began flashing while moving avoiding traffic. I pulled over to the side of the road, put vehicle in park and turned off vehicle. Waited a minute, and turned vehicle back on, check engine indicator remained on, as well as power train warning prompt and Pre-Collision Warning Assist not available. Put vehicle in drive and could not accelerate normally, acceleration was delayed when I put my foot on the pedal. I removed my foot off of the accelerator and the vehicle then began to accelerate speed on it's own above 25mph. I then applied the brakes and pulled over again. This continued in the same pattern 2 more times, before I was able to drive the vehicle back to my house, with check engine lights and warning prompts on.
Corrective Action:
Vehicle put in drive, and upon accelerating, lost ability to accelerate while in drive, check engine indicator light turned on and power train warning prompts began flashing while moving avoiding traffic. I pulled over to the side of the road, put vehicle in park and turned off vehicle. Waited a minute, and turned vehicle back on, check engine indicator remained on, as well as power train warning prompt and Pre-Collision Warning Assist not available. Put vehicle in drive and could not accelerate normally, acceleration was delayed when I put my foot on the pedal. I removed my foot off of the accelerator and the vehicle then began to accelerate speed on it's own above 25mph. I then applied the brakes and pulled over again. This continued in the same pattern 2 more times, before I was able to drive the vehicle back to my house, with check engine lights and warning prompts on.
Additional Notes:
Vehicle put in drive, and upon accelerating, lost ability to accelerate while in drive, check engine indicator light turned on and power train warning prompts began flashing while moving avoiding traffic. I pulled over to the side of the road, put vehicle in park and turned off vehicle. Waited a minute, and turned vehicle back on, check engine indicator remained on, as well as power train warning prompt and Pre-Collision Warning Assist not available. Put vehicle in drive and could not accelerate normally, acceleration was delayed when I put my foot on the pedal. I removed my foot off of the accelerator and the vehicle then began to accelerate speed on it's own above 25mph. I then applied the brakes and pulled over again. This continued in the same pattern 2 more times, before I was able to drive the vehicle back to my house, with check engine lights and warning prompts on.
Mfg Campaign: 11588697
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.
Corrective Action:
11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.
Additional Notes:
11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.
Mfg Campaign: 11588244
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.
Corrective Action:
11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.
Additional Notes:
11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.
Mfg Campaign: 11588244
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Corrective Action:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Additional Notes:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Mfg Campaign: 11587612
Recall Date: May 8, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Corrective Action:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Additional Notes:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Mfg Campaign: 11587612
Recall Date: May 8, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Corrective Action:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Additional Notes:
We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.
Mfg Campaign: 11587612
Recall Date: May 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.
Corrective Action:
Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.
Additional Notes:
Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.
Mfg Campaign: 11587113
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.
Corrective Action:
Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.
Additional Notes:
Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.
Mfg Campaign: 11587113
Recall Date: May 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Corrective Action:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Additional Notes:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Mfg Campaign: 11586914
Recall Date: May 4, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Corrective Action:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Additional Notes:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Mfg Campaign: 11586914
Recall Date: May 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Corrective Action:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Additional Notes:
While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM
Mfg Campaign: 11586914
Recall Date: May 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, I believe Ford has failed to issue a recall that is causing water damage to brand new vehicles which posses a health risk(mold) to consumers as well as shorten the life of the product sold. My vehicle started having a problem with a wet passenger floor and after a quick search its clearly a common problem as there are several web forums dedicated to the issue. I should not have to pay for repairs that are clearly a manufacturing issue common across a brand new vehicle model. When I checked for a recall related to this there is none which is irksome to say the least. I messaged Ford and they would not acknowledge any existing recall or warranty covering for the issue and that repair would be at my own expense. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hello, I believe Ford has failed to issue a recall that is causing water damage to brand new vehicles which posses a health risk(mold) to consumers as well as shorten the life of the product sold. My vehicle started having a problem with a wet passenger floor and after a quick search its clearly a common problem as there are several web forums dedicated to the issue. I should not have to pay for repairs that are clearly a manufacturing issue common across a brand new vehicle model. When I checked for a recall related to this there is none which is irksome to say the least. I messaged Ford and they would not acknowledge any existing recall or warranty covering for the issue and that repair would be at my own expense. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hello, I believe Ford has failed to issue a recall that is causing water damage to brand new vehicles which posses a health risk(mold) to consumers as well as shorten the life of the product sold. My vehicle started having a problem with a wet passenger floor and after a quick search its clearly a common problem as there are several web forums dedicated to the issue. I should not have to pay for repairs that are clearly a manufacturing issue common across a brand new vehicle model. When I checked for a recall related to this there is none which is irksome to say the least. I messaged Ford and they would not acknowledge any existing recall or warranty covering for the issue and that repair would be at my own expense. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586950
Recall Date: May 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The CV Axle failed on the driver side around 26k miles. There are several other reports of this happening. They would only replace the one side under warrently. The other one is already going bad, but they won't replace yet. Just google "maverick cv alxe". You need tk recall all cv alxes on these trucks before something happens.
Corrective Action:
The CV Axle failed on the driver side around 26k miles. There are several other reports of this happening. They would only replace the one side under warrently. The other one is already going bad, but they won't replace yet. Just google "maverick cv alxe". You need tk recall all cv alxes on these trucks before something happens.
Additional Notes:
The CV Axle failed on the driver side around 26k miles. There are several other reports of this happening. They would only replace the one side under warrently. The other one is already going bad, but they won't replace yet. Just google "maverick cv alxe". You need tk recall all cv alxes on these trucks before something happens.
Mfg Campaign: 11586952
Recall Date: May 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Mfg Campaign: 11586711
Recall Date: May 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
Mfg Campaign: 11586711
Recall Date: May 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Ford Maverick. The contact stated while driving 55 MPH, the vehicle inadvertently went into LIMP Mode and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2023 Ford Maverick. The contact stated while driving 55 MPH, the vehicle inadvertently went into LIMP Mode and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2023 Ford Maverick. The contact stated while driving 55 MPH, the vehicle inadvertently went into LIMP Mode and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Mfg Campaign: 11586765
Recall Date: May 3, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Corrective Action:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Additional Notes:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Mfg Campaign: 11586472
Recall Date: May 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Corrective Action:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Additional Notes:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Mfg Campaign: 11586472
Recall Date: May 2, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Corrective Action:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Additional Notes:
I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.
Mfg Campaign: 11586472
Recall Date: May 2, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Approximately around [XXX] a.m, [XXX], I was on my way to on the [XXX] . I was going driving around 75-78 mph when all of sudden my 2023 Maverick drop in speed and power suddenly. I looked at my dashboard and saw mph dropped to around 50. I had no knowledge of what was taking place at the time. I tried to press my acceleration pedal and the mph still was dropping, so I managed to get over to the far right lane so I could get to the shoulder. During this event several warning lights flashed, such as check engine soon, crash assist not available, power train malfunction ect. I turned the vehicle off and back on - it still had the same messages- I managed to drive the 5-10miles I had left on my route to work @ 33mph. Once at safe location I contacted a tow truck to haul my vehicle to Hennessey Ford for diagnostic and answers. I've never had any of these issues to take place since owning my truck. Never experienced Loss of power ever in my life. This is truly a event that has left me stunned and wondering will this truly be taken care of and addressed. It's a constant reminder in my head and and it also has prompted me to thank God for my life as well as others because if I hadn't left home to go to work about 30mins earlier than normally due to the traffic which would be pretty thick I may not be here today to tell this story, because there was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Approximately around [XXX] a.m, [XXX], I was on my way to on the [XXX] . I was going driving around 75-78 mph when all of sudden my 2023 Maverick drop in speed and power suddenly. I looked at my dashboard and saw mph dropped to around 50. I had no knowledge of what was taking place at the time. I tried to press my acceleration pedal and the mph still was dropping, so I managed to get over to the far right lane so I could get to the shoulder. During this event several warning lights flashed, such as check engine soon, crash assist not available, power train malfunction ect. I turned the vehicle off and back on - it still had the same messages- I managed to drive the 5-10miles I had left on my route to work @ 33mph. Once at safe location I contacted a tow truck to haul my vehicle to Hennessey Ford for diagnostic and answers. I've never had any of these issues to take place since owning my truck. Never experienced Loss of power ever in my life. This is truly a event that has left me stunned and wondering will this truly be taken care of and addressed. It's a constant reminder in my head and and it also has prompted me to thank God for my life as well as others because if I hadn't left home to go to work about 30mins earlier than normally due to the traffic which would be pretty thick I may not be here today to tell this story, because there was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Approximately around [XXX] a.m, [XXX], I was on my way to on the [XXX] . I was going driving around 75-78 mph when all of sudden my 2023 Maverick drop in speed and power suddenly. I looked at my dashboard and saw mph dropped to around 50. I had no knowledge of what was taking place at the time. I tried to press my acceleration pedal and the mph still was dropping, so I managed to get over to the far right lane so I could get to the shoulder. During this event several warning lights flashed, such as check engine soon, crash assist not available, power train malfunction ect. I turned the vehicle off and back on - it still had the same messages- I managed to drive the 5-10miles I had left on my route to work @ 33mph. Once at safe location I contacted a tow truck to haul my vehicle to Hennessey Ford for diagnostic and answers. I've never had any of these issues to take place since owning my truck. Never experienced Loss of power ever in my life. This is truly a event that has left me stunned and wondering will this truly be taken care of and addressed. It's a constant reminder in my head and and it also has prompted me to thank God for my life as well as others because if I hadn't left home to go to work about 30mins earlier than normally due to the traffic which would be pretty thick I may not be here today to tell this story, because there was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586002
Recall Date: Apr 30, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury