Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.
Corrective Action:
While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.
Additional Notes:
While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.
Mfg Campaign: 11588626
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Rubber filler tube that connects to gas tank is leaking! I see many people online with the same issue! The leak is coming from the connection where the hose clamp is not the tank!!! The clamp is tight!
Corrective Action:
Rubber filler tube that connects to gas tank is leaking! I see many people online with the same issue! The leak is coming from the connection where the hose clamp is not the tank!!! The clamp is tight!
Additional Notes:
Rubber filler tube that connects to gas tank is leaking! I see many people online with the same issue! The leak is coming from the connection where the hose clamp is not the tank!!! The clamp is tight!
Mfg Campaign: 11588805
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588807
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588807
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588807
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I found mold under my front passenger floor mat. There has been a water leak since u had purchased the vehicle. As of now the dealership has not successfully discovered the source. Vehicle has been in and out of the dealership since Feb 22, 2024.
Corrective Action:
I found mold under my front passenger floor mat. There has been a water leak since u had purchased the vehicle. As of now the dealership has not successfully discovered the source. Vehicle has been in and out of the dealership since Feb 22, 2024.
Additional Notes:
I found mold under my front passenger floor mat. There has been a water leak since u had purchased the vehicle. As of now the dealership has not successfully discovered the source. Vehicle has been in and out of the dealership since Feb 22, 2024.
Mfg Campaign: 11588211
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Corrective Action:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Additional Notes:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Mfg Campaign: 11588219
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Corrective Action:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Additional Notes:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Mfg Campaign: 11588219
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Corrective Action:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Additional Notes:
Drove my car home and parked in my driveway with no issues. 9 hours later when I was about leaving for work, started the car but car won't start. I jumpstarted the car then all of a sudden the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power. When I pressed on the gas, it wouldn’t go and no throttle response. When I let off the brake and was NOT pressing the gas, it would start to accelerate all on its own up to about 28/29 mph all on its own, acting like it was in cruise control
Mfg Campaign: 11588219
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On [XXX] my husband was traveling on [XXX] in Pennsylvania between mile markers [XXX] and [XXX], on cruise control driving 75mph. As he was starting up a steep incline, the Maverick (without warning) started to lose speed, went into LIMP mode (power to engine failed ) and the dashboard lit up with several different errors. He was in heavy traffic and had to swerve to the left median to pull over to safety, narrowly avoiding an accident. He did a vehicle inspection to ensure all fluids were still intact, wires were secure, etc. and did not detect anything wrong. He let the Maverick sit for 15 minutes and started the vehicle. The Maverick started with no issues, so he assumed it was a fluke and continued driving to reach his destination of Upstate NY from West Virginia. Before he could reach the NY border, his Maverick suddenly went into LIMP mode again while traveling up another incline on cruise control (also at 75mph). This time he was able to swerve to the right median to avoid causing an accident. He followed the same steps as before, and the Maverick turned on again without issue. He continued his drive to NY and was able to successfully make it without using cruise control. He brought it to our local Ford Dealership in Hagerstown, MD (the Ford dealerships in NY did not have capacity to assess the Maverick as we were only in NY for a couple of days). Our local Ford Dealership was not able to find anything wrong with the Maverick and said because they could not generate the same errors there was nothing they could do. We did show the the history of the errors as it's all contained on the Ford App, but they dismissed it as they couldn't figure it out. This happened again on [XXX] driving down [XXX] between mile markers [XXX]-[XXX], in a construction zone. He was thankfully able to pull over, narrowly avoiding getting rammed by a semi truck behind him. Our dealership refuses to help us fix the error. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] my husband was traveling on [XXX] in Pennsylvania between mile markers [XXX] and [XXX], on cruise control driving 75mph. As he was starting up a steep incline, the Maverick (without warning) started to lose speed, went into LIMP mode (power to engine failed ) and the dashboard lit up with several different errors. He was in heavy traffic and had to swerve to the left median to pull over to safety, narrowly avoiding an accident. He did a vehicle inspection to ensure all fluids were still intact, wires were secure, etc. and did not detect anything wrong. He let the Maverick sit for 15 minutes and started the vehicle. The Maverick started with no issues, so he assumed it was a fluke and continued driving to reach his destination of Upstate NY from West Virginia. Before he could reach the NY border, his Maverick suddenly went into LIMP mode again while traveling up another incline on cruise control (also at 75mph). This time he was able to swerve to the right median to avoid causing an accident. He followed the same steps as before, and the Maverick turned on again without issue. He continued his drive to NY and was able to successfully make it without using cruise control. He brought it to our local Ford Dealership in Hagerstown, MD (the Ford dealerships in NY did not have capacity to assess the Maverick as we were only in NY for a couple of days). Our local Ford Dealership was not able to find anything wrong with the Maverick and said because they could not generate the same errors there was nothing they could do. We did show the the history of the errors as it's all contained on the Ford App, but they dismissed it as they couldn't figure it out. This happened again on [XXX] driving down [XXX] between mile markers [XXX]-[XXX], in a construction zone. He was thankfully able to pull over, narrowly avoiding getting rammed by a semi truck behind him. Our dealership refuses to help us fix the error. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] my husband was traveling on [XXX] in Pennsylvania between mile markers [XXX] and [XXX], on cruise control driving 75mph. As he was starting up a steep incline, the Maverick (without warning) started to lose speed, went into LIMP mode (power to engine failed ) and the dashboard lit up with several different errors. He was in heavy traffic and had to swerve to the left median to pull over to safety, narrowly avoiding an accident. He did a vehicle inspection to ensure all fluids were still intact, wires were secure, etc. and did not detect anything wrong. He let the Maverick sit for 15 minutes and started the vehicle. The Maverick started with no issues, so he assumed it was a fluke and continued driving to reach his destination of Upstate NY from West Virginia. Before he could reach the NY border, his Maverick suddenly went into LIMP mode again while traveling up another incline on cruise control (also at 75mph). This time he was able to swerve to the right median to avoid causing an accident. He followed the same steps as before, and the Maverick turned on again without issue. He continued his drive to NY and was able to successfully make it without using cruise control. He brought it to our local Ford Dealership in Hagerstown, MD (the Ford dealerships in NY did not have capacity to assess the Maverick as we were only in NY for a couple of days). Our local Ford Dealership was not able to find anything wrong with the Maverick and said because they could not generate the same errors there was nothing they could do. We did show the the history of the errors as it's all contained on the Ford App, but they dismissed it as they couldn't figure it out. This happened again on [XXX] driving down [XXX] between mile markers [XXX]-[XXX], in a construction zone. He was thankfully able to pull over, narrowly avoiding getting rammed by a semi truck behind him. Our dealership refuses to help us fix the error. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588220
Recall Date: May 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Corrective Action:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Additional Notes:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Mfg Campaign: 11587621
Recall Date: May 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Corrective Action:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Additional Notes:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Mfg Campaign: 11587621
Recall Date: May 8, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Corrective Action:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Additional Notes:
I was driving down the freeway and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 65 down to under 20 miles. I almost had a semi slam into the back of me missing me by inches.
Mfg Campaign: 11587621
Recall Date: May 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly. Additionally, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly. Additionally, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly. Additionally, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 36,000.
Mfg Campaign: 11587401
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly. Additionally, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly. Additionally, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact stated that while driving at an undisclosed speed, the vehicle accelerated unintendedly. Additionally, the contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 36,000.
Mfg Campaign: 11587401
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Weld points at driver side front door have cracked and disconnected making the door stop in operable condition. Same issue as the Escape 2020-2022, likely same welding method used. Using a temporary bungee cord to secure door from overswing situation.
Corrective Action:
Weld points at driver side front door have cracked and disconnected making the door stop in operable condition. Same issue as the Escape 2020-2022, likely same welding method used. Using a temporary bungee cord to secure door from overswing situation.
Additional Notes:
Weld points at driver side front door have cracked and disconnected making the door stop in operable condition. Same issue as the Escape 2020-2022, likely same welding method used. Using a temporary bungee cord to secure door from overswing situation.
Mfg Campaign: 11587402
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Corrective Action:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Additional Notes:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Mfg Campaign: 11587419
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Corrective Action:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Additional Notes:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Mfg Campaign: 11587419
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Corrective Action:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Additional Notes:
While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.
Mfg Campaign: 11587419
Recall Date: May 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving the vehical at 70 mph it suddenly lost power and all of the warning lights on the dash started to light up, was able to pull over to the side of the road safely. Turned the car off and opened up the door, closed the door and started it back up and the instrument cluster continued to throw signals. Had it towed to the dealership and am awaiting a response.
Corrective Action:
While driving the vehical at 70 mph it suddenly lost power and all of the warning lights on the dash started to light up, was able to pull over to the side of the road safely. Turned the car off and opened up the door, closed the door and started it back up and the instrument cluster continued to throw signals. Had it towed to the dealership and am awaiting a response.
Additional Notes:
While driving the vehical at 70 mph it suddenly lost power and all of the warning lights on the dash started to light up, was able to pull over to the side of the road safely. Turned the car off and opened up the door, closed the door and started it back up and the instrument cluster continued to throw signals. Had it towed to the dealership and am awaiting a response.
Mfg Campaign: 11587134
Recall Date: May 6, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury