Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle has been issued recall 23S27 by Ford initially noted in May of 2023. A resolution was to be available in Oct, or 4th quarter of 2023. That did not happen. I received another recall notice from Ford saying the recall would be resolved in the first quarter of 2024. While completing my taxes on April 15, I remembered this and also that no action or repair has been detailed or explained. Thought I would fire off a complaint to NHTSA because of the lack of action on this recall. Please advise what, if anything, is happening to resolve this issue.
Corrective Action:
My vehicle has been issued recall 23S27 by Ford initially noted in May of 2023. A resolution was to be available in Oct, or 4th quarter of 2023. That did not happen. I received another recall notice from Ford saying the recall would be resolved in the first quarter of 2024. While completing my taxes on April 15, I remembered this and also that no action or repair has been detailed or explained. Thought I would fire off a complaint to NHTSA because of the lack of action on this recall. Please advise what, if anything, is happening to resolve this issue.
Additional Notes:
My vehicle has been issued recall 23S27 by Ford initially noted in May of 2023. A resolution was to be available in Oct, or 4th quarter of 2023. That did not happen. I received another recall notice from Ford saying the recall would be resolved in the first quarter of 2024. While completing my taxes on April 15, I remembered this and also that no action or repair has been detailed or explained. Thought I would fire off a complaint to NHTSA because of the lack of action on this recall. Please advise what, if anything, is happening to resolve this issue.
Mfg Campaign: 11583151
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While on [XXX} in Memphis, I lost power and many indicators came up on the dash. I was able to coast at 20mph to dealership. But this could've been way worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While on [XXX} in Memphis, I lost power and many indicators came up on the dash. I was able to coast at 20mph to dealership. But this could've been way worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While on [XXX} in Memphis, I lost power and many indicators came up on the dash. I was able to coast at 20mph to dealership. But this could've been way worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583198
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Corrective Action:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Additional Notes:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Mfg Campaign: 11583207
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Corrective Action:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Additional Notes:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Mfg Campaign: 11583207
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Corrective Action:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Additional Notes:
Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.
Mfg Campaign: 11583207
Recall Date: Apr 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Corrective Action:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Additional Notes:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Mfg Campaign: 11582915
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Corrective Action:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Additional Notes:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Mfg Campaign: 11582915
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Corrective Action:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Additional Notes:
My 22 Lariat Hybrid lost power last Wednesday while I was driving it. I believe the engine was still running, but I couldn't accelerate. I parked, turned the truck off, then back on, and drove home. I was able to drive it to the dealership the next day, no problem, It's at the dealership right now. I haven't heard anything yet.
Mfg Campaign: 11582915
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.
Corrective Action:
I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.
Additional Notes:
I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.
Mfg Campaign: 11582930
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.
Corrective Action:
I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.
Additional Notes:
I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.
Mfg Campaign: 11582930
Recall Date: Apr 14, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582577
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582577
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582577
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11582705
Recall Date: Apr 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11582173
Recall Date: Apr 10, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes are grabby during low speed driving (5mph). It occurs during slow turns, pulling into parking spaces, going through a restaurant drive-thru, etc. In this situation, you typically keep your foot on the brake pedal and slowly let off to move forward and then equally apply the brakes to stop. When this problem occurs, when you are trying to apply the brakes the normal amount of pressure isn't enough, so you press harder and harder until the vehicle stops in a lurch, many times accompanied by a loud "thunk" in the front end.
Corrective Action:
The brakes are grabby during low speed driving (5mph). It occurs during slow turns, pulling into parking spaces, going through a restaurant drive-thru, etc. In this situation, you typically keep your foot on the brake pedal and slowly let off to move forward and then equally apply the brakes to stop. When this problem occurs, when you are trying to apply the brakes the normal amount of pressure isn't enough, so you press harder and harder until the vehicle stops in a lurch, many times accompanied by a loud "thunk" in the front end.
Additional Notes:
The brakes are grabby during low speed driving (5mph). It occurs during slow turns, pulling into parking spaces, going through a restaurant drive-thru, etc. In this situation, you typically keep your foot on the brake pedal and slowly let off to move forward and then equally apply the brakes to stop. When this problem occurs, when you are trying to apply the brakes the normal amount of pressure isn't enough, so you press harder and harder until the vehicle stops in a lurch, many times accompanied by a loud "thunk" in the front end.
Mfg Campaign: 11581777
Recall Date: Apr 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Corrective Action:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Additional Notes:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Mfg Campaign: 11581629
Recall Date: Apr 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Corrective Action:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Additional Notes:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Mfg Campaign: 11581629
Recall Date: Apr 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Corrective Action:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Additional Notes:
Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!
Mfg Campaign: 11581629
Recall Date: Apr 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at cruising speed on freeway/interstate, experienced sudden and unexpected loss of power and multiple error codes, including "gear selected will engage at low speed" and "service advancetrac", together with flashing service engine soon light. This occurred approximately 3 weeks after completing service recalls for power train control module (23E09) and turn signal outage detection failure and instrument panel cluster IPC Illumination
Corrective Action:
While driving at cruising speed on freeway/interstate, experienced sudden and unexpected loss of power and multiple error codes, including "gear selected will engage at low speed" and "service advancetrac", together with flashing service engine soon light. This occurred approximately 3 weeks after completing service recalls for power train control module (23E09) and turn signal outage detection failure and instrument panel cluster IPC Illumination
Additional Notes:
While driving at cruising speed on freeway/interstate, experienced sudden and unexpected loss of power and multiple error codes, including "gear selected will engage at low speed" and "service advancetrac", together with flashing service engine soon light. This occurred approximately 3 weeks after completing service recalls for power train control module (23E09) and turn signal outage detection failure and instrument panel cluster IPC Illumination
Mfg Campaign: 11581494
Recall Date: Apr 6, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury