Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620049
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My son car broke down Towed to Ford Waiting on a back order part since July 1st. No rental available. No loaner and no buyback . 23s66l4 recall#. Number23V905
Corrective Action:
My son car broke down Towed to Ford Waiting on a back order part since July 1st. No rental available. No loaner and no buyback . 23s66l4 recall#. Number23V905
Additional Notes:
My son car broke down Towed to Ford Waiting on a back order part since July 1st. No rental available. No loaner and no buyback . 23s66l4 recall#. Number23V905
Mfg Campaign: 11619549
Recall Date: Oct 13, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's daughter owns a 2018 Ford Focus. The contact stated that while her daughter was driving 35-40 MPH and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to Randy Redinger and Sons Auto Service, where it was diagnosed. The mechanic retrieved DTC codes: P0456 and P144A and determined that the canister purge valve was stuck open, which caused excessive vacuum in the fuel vapor management system and caused the fuel tank to become deformed. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Corrective Action:
The contact's daughter owns a 2018 Ford Focus. The contact stated that while her daughter was driving 35-40 MPH and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to Randy Redinger and Sons Auto Service, where it was diagnosed. The mechanic retrieved DTC codes: P0456 and P144A and determined that the canister purge valve was stuck open, which caused excessive vacuum in the fuel vapor management system and caused the fuel tank to become deformed. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Additional Notes:
The contact's daughter owns a 2018 Ford Focus. The contact stated that while her daughter was driving 35-40 MPH and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to Randy Redinger and Sons Auto Service, where it was diagnosed. The mechanic retrieved DTC codes: P0456 and P144A and determined that the canister purge valve was stuck open, which caused excessive vacuum in the fuel vapor management system and caused the fuel tank to become deformed. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.
Mfg Campaign: 11618443
Recall Date: Oct 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Corrective Action:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Additional Notes:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Mfg Campaign: 11618266
Recall Date: Oct 5, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Corrective Action:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Additional Notes:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Mfg Campaign: 11618266
Recall Date: Oct 5, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Corrective Action:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Additional Notes:
In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.
Mfg Campaign: 11618266
Recall Date: Oct 5, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while the vehicle was idling, the vehicle stalled and failed to immediately restart. The check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the canister purge valve had failed causing the fuel tank to collapse. The contact was informed that the purge valve, fuel tank, and fuel tank module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,283.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while the vehicle was idling, the vehicle stalled and failed to immediately restart. The check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the canister purge valve had failed causing the fuel tank to collapse. The contact was informed that the purge valve, fuel tank, and fuel tank module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,283.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while the vehicle was idling, the vehicle stalled and failed to immediately restart. The check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the canister purge valve had failed causing the fuel tank to collapse. The contact was informed that the purge valve, fuel tank, and fuel tank module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 78,283.
Mfg Campaign: 11617669
Recall Date: Oct 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving approximately 30 MPH, the vehicle lost automotive power and failed to restart, with an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving approximately 30 MPH, the vehicle lost automotive power and failed to restart, with an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving approximately 30 MPH, the vehicle lost automotive power and failed to restart, with an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
Mfg Campaign: 11617713
Recall Date: Oct 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11616864
Recall Date: Sep 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11616919
Recall Date: Sep 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while the vehicle was parked, the vehicle failed to start as intended. The check engine and oil warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump had malfunctioned and caused oil to not be pumped into the engine and that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The manufacturer was notified of the failure. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while the vehicle was parked, the vehicle failed to start as intended. The check engine and oil warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump had malfunctioned and caused oil to not be pumped into the engine and that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The manufacturer was notified of the failure. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while the vehicle was parked, the vehicle failed to start as intended. The check engine and oil warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump had malfunctioned and caused oil to not be pumped into the engine and that the engine needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The manufacturer was notified of the failure. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
Mfg Campaign: 11616475
Recall Date: Sep 25, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
Mfg Campaign: 11616510
Recall Date: Sep 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The clutch failed, and is available for inspection. The dealer confirmed clutch needs replacing. No warning lights which is why I scanned for any codes. Other than the dealer no other inspections. I was driving normally along on the highway in stop and go traffic. A/C was on and normal breaking and traveling 15-25MPH. As traffic broke started to accelerate at a normal pace. Then the vehicle started to violently shake, got really loud like my exhaust had fallen off. I had to put the hazard lights on. Then put the vehicle in neutral as traffic was passing me on both sides. From neutral went back to drive and it make a loud noise but seemed power was back. I had to keep rpm’s under 2000 and get off the highway and drove slowly home. Applying any higher acceleration resulting in shaking and noises. I did stop to see if any fluids or objects hanging once safely off the highway but nothing was there. I scanned the vehicle in the following days and had zero codes, attached. Then made appointment for the dealership. They are saying no recall while my scanner says possibly. I called Ford direct and they point me to here as my vin apparently doesn’t meet the criteria.
Corrective Action:
The clutch failed, and is available for inspection. The dealer confirmed clutch needs replacing. No warning lights which is why I scanned for any codes. Other than the dealer no other inspections. I was driving normally along on the highway in stop and go traffic. A/C was on and normal breaking and traveling 15-25MPH. As traffic broke started to accelerate at a normal pace. Then the vehicle started to violently shake, got really loud like my exhaust had fallen off. I had to put the hazard lights on. Then put the vehicle in neutral as traffic was passing me on both sides. From neutral went back to drive and it make a loud noise but seemed power was back. I had to keep rpm’s under 2000 and get off the highway and drove slowly home. Applying any higher acceleration resulting in shaking and noises. I did stop to see if any fluids or objects hanging once safely off the highway but nothing was there. I scanned the vehicle in the following days and had zero codes, attached. Then made appointment for the dealership. They are saying no recall while my scanner says possibly. I called Ford direct and they point me to here as my vin apparently doesn’t meet the criteria.
Additional Notes:
The clutch failed, and is available for inspection. The dealer confirmed clutch needs replacing. No warning lights which is why I scanned for any codes. Other than the dealer no other inspections. I was driving normally along on the highway in stop and go traffic. A/C was on and normal breaking and traveling 15-25MPH. As traffic broke started to accelerate at a normal pace. Then the vehicle started to violently shake, got really loud like my exhaust had fallen off. I had to put the hazard lights on. Then put the vehicle in neutral as traffic was passing me on both sides. From neutral went back to drive and it make a loud noise but seemed power was back. I had to keep rpm’s under 2000 and get off the highway and drove slowly home. Applying any higher acceleration resulting in shaking and noises. I did stop to see if any fluids or objects hanging once safely off the highway but nothing was there. I scanned the vehicle in the following days and had zero codes, attached. Then made appointment for the dealership. They are saying no recall while my scanner says possibly. I called Ford direct and they point me to here as my vin apparently doesn’t meet the criteria.
Mfg Campaign: 11614667
Recall Date: Sep 15, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Mfg Campaign: 11614026
Recall Date: Sep 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.
Mfg Campaign: 11614026
Recall Date: Sep 11, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Corrective Action:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Additional Notes:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Mfg Campaign: 11613295
Recall Date: Sep 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Corrective Action:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Additional Notes:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Mfg Campaign: 11613295
Recall Date: Sep 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Corrective Action:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Additional Notes:
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
Mfg Campaign: 11613295
Recall Date: Sep 8, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission began to overheat and shut the car off out of safety, upon taking it to dealership they have described the exact same problem found under recall I8S07 except this car has an automatic transmission. The clutch is stuck and has now damaged more components on the transmission resulting in a $4100 bill for repairs for something that should be a part of this safety recall.
Corrective Action:
The transmission began to overheat and shut the car off out of safety, upon taking it to dealership they have described the exact same problem found under recall I8S07 except this car has an automatic transmission. The clutch is stuck and has now damaged more components on the transmission resulting in a $4100 bill for repairs for something that should be a part of this safety recall.
Additional Notes:
The transmission began to overheat and shut the car off out of safety, upon taking it to dealership they have described the exact same problem found under recall I8S07 except this car has an automatic transmission. The clutch is stuck and has now damaged more components on the transmission resulting in a $4100 bill for repairs for something that should be a part of this safety recall.
Mfg Campaign: 11613038
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Lurching jerking shifting problems then transmission hot alert. pull over wait five and start again. RPM increase and feels like automatic transmission slipping. won't start again until sitting for a while. pulled over twice on the freeway. went to autozone and engine light code indicates need to replace transmission control module.
Corrective Action:
Lurching jerking shifting problems then transmission hot alert. pull over wait five and start again. RPM increase and feels like automatic transmission slipping. won't start again until sitting for a while. pulled over twice on the freeway. went to autozone and engine light code indicates need to replace transmission control module.
Additional Notes:
Lurching jerking shifting problems then transmission hot alert. pull over wait five and start again. RPM increase and feels like automatic transmission slipping. won't start again until sitting for a while. pulled over twice on the freeway. went to autozone and engine light code indicates need to replace transmission control module.
Mfg Campaign: 11612026
Recall Date: Sep 1, 2024
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