Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving into a parking lot the check engine light came on and the vehicle would only move about 10 mph - parked the vehicle and returning to the vehicle it would not go into reverse or any forward gear.06
Corrective Action:
Driving into a parking lot the check engine light came on and the vehicle would only move about 10 mph - parked the vehicle and returning to the vehicle it would not go into reverse or any forward gear.06
Additional Notes:
Driving into a parking lot the check engine light came on and the vehicle would only move about 10 mph - parked the vehicle and returning to the vehicle it would not go into reverse or any forward gear.06
Mfg Campaign: 11625659
Recall Date: Nov 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11625466
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while attempting to drive at any speed, the vehicle would jerk aggressively while either accelerating or decelerating, The contact also noted that when shifting the vehicle in reverse, the vehicle would move very slowly. The vehicle was towed to a local dealer where it was diagnosed that the clutch and both forks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,406.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while attempting to drive at any speed, the vehicle would jerk aggressively while either accelerating or decelerating, The contact also noted that when shifting the vehicle in reverse, the vehicle would move very slowly. The vehicle was towed to a local dealer where it was diagnosed that the clutch and both forks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,406.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while attempting to drive at any speed, the vehicle would jerk aggressively while either accelerating or decelerating, The contact also noted that when shifting the vehicle in reverse, the vehicle would move very slowly. The vehicle was towed to a local dealer where it was diagnosed that the clutch and both forks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,406.
Mfg Campaign: 11625609
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After filling up gas tank, car continues to sputter and tries to stall. This only happens after filling tank.
Corrective Action:
After filling up gas tank, car continues to sputter and tries to stall. This only happens after filling tank.
Additional Notes:
After filling up gas tank, car continues to sputter and tries to stall. This only happens after filling tank.
Mfg Campaign: 11625138
Recall Date: Nov 14, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car stalls when I get gas. If I get gas, I have to try multiple times to start my car and once it starts, I can’t stop. If I stop, my car will turn off and I have to start it again. My car has died in intersections and on streets many times. I called ford and they told me that I am basically out of luck and will have to have it repaired on my own dime even though I am having the same symptoms of a current recall.
Corrective Action:
My car stalls when I get gas. If I get gas, I have to try multiple times to start my car and once it starts, I can’t stop. If I stop, my car will turn off and I have to start it again. My car has died in intersections and on streets many times. I called ford and they told me that I am basically out of luck and will have to have it repaired on my own dime even though I am having the same symptoms of a current recall.
Additional Notes:
My car stalls when I get gas. If I get gas, I have to try multiple times to start my car and once it starts, I can’t stop. If I stop, my car will turn off and I have to start it again. My car has died in intersections and on streets many times. I called ford and they told me that I am basically out of luck and will have to have it repaired on my own dime even though I am having the same symptoms of a current recall.
Mfg Campaign: 11624762
Recall Date: Nov 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the check engine warning light and the oil pressure warning light illuminated. The contact heard an abnormal sound coming from the engine. The vehicle was taken to a dealer where it was diagnosed and determined that the timing belt needed to be replaced. The contact stated that the thermostat had recently been replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 63,895. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the check engine warning light and the oil pressure warning light illuminated. The contact heard an abnormal sound coming from the engine. The vehicle was taken to a dealer where it was diagnosed and determined that the timing belt needed to be replaced. The contact stated that the thermostat had recently been replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 63,895. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the check engine warning light and the oil pressure warning light illuminated. The contact heard an abnormal sound coming from the engine. The vehicle was taken to a dealer where it was diagnosed and determined that the timing belt needed to be replaced. The contact stated that the thermostat had recently been replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 63,895. VIN tool confirms parts not available.
Mfg Campaign: 11623891
Recall Date: Nov 6, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving to church on I-95 north bound when my sunroof exploded and shattered on me and inside my car
Corrective Action:
I was driving to church on I-95 north bound when my sunroof exploded and shattered on me and inside my car
Additional Notes:
I was driving to church on I-95 north bound when my sunroof exploded and shattered on me and inside my car
Mfg Campaign: 11623255
Recall Date: Nov 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622950
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On several occasions over the last several thousand miles, several issues have developed (all without warning at the time of first occurrence). At random times the engine will shut off when lifting out of the throttle. The car will run out of fuel before the fuel gauge is on empty or the "Miles to Empty" indicator state there are more miles to empty. Additionally, when shutting off the car to fuel at a gas station, the car takes up to a minute of cranking to re-start. When it starts, it will randomly shut off for the first several minutes unless throttle is applied before it shuts off. On 10/30/24 when driving with the gas gauge and range to empty indicators not on empty, the car stalled when beginning a slight climb, leaving the car stranded at night in the left most lane of traffic. This suggests fuel tank deformation. When issues started, the Canister Purge Valve was tested and found to be working correctly. It appears Recall 18V-735 is the issue here. Every symptom related to Recall 18V-735 is being experienced ("malfunctioning Canister Purge Valve (CPV) that can stick open and a Powertrain Control Module (PCM) software that does not adequately detect a stuck-open CPV. A CPV that is stuck open in these vehicles can cause excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank. If this occurs, the customer may observe a Malfunction Indicator Light (MIL), inaccurate or erratic fuel gauge indication, drivability concerns or loss of motive power."). Expanding this recall to cover 2018 Ford Focus with the 1.0L Ecoboost seems prudent as Ford should update the PCM to avoid drivers of this vehicle being stranded in unsafe situations.
Corrective Action:
On several occasions over the last several thousand miles, several issues have developed (all without warning at the time of first occurrence). At random times the engine will shut off when lifting out of the throttle. The car will run out of fuel before the fuel gauge is on empty or the "Miles to Empty" indicator state there are more miles to empty. Additionally, when shutting off the car to fuel at a gas station, the car takes up to a minute of cranking to re-start. When it starts, it will randomly shut off for the first several minutes unless throttle is applied before it shuts off. On 10/30/24 when driving with the gas gauge and range to empty indicators not on empty, the car stalled when beginning a slight climb, leaving the car stranded at night in the left most lane of traffic. This suggests fuel tank deformation. When issues started, the Canister Purge Valve was tested and found to be working correctly. It appears Recall 18V-735 is the issue here. Every symptom related to Recall 18V-735 is being experienced ("malfunctioning Canister Purge Valve (CPV) that can stick open and a Powertrain Control Module (PCM) software that does not adequately detect a stuck-open CPV. A CPV that is stuck open in these vehicles can cause excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank. If this occurs, the customer may observe a Malfunction Indicator Light (MIL), inaccurate or erratic fuel gauge indication, drivability concerns or loss of motive power."). Expanding this recall to cover 2018 Ford Focus with the 1.0L Ecoboost seems prudent as Ford should update the PCM to avoid drivers of this vehicle being stranded in unsafe situations.
Additional Notes:
On several occasions over the last several thousand miles, several issues have developed (all without warning at the time of first occurrence). At random times the engine will shut off when lifting out of the throttle. The car will run out of fuel before the fuel gauge is on empty or the "Miles to Empty" indicator state there are more miles to empty. Additionally, when shutting off the car to fuel at a gas station, the car takes up to a minute of cranking to re-start. When it starts, it will randomly shut off for the first several minutes unless throttle is applied before it shuts off. On 10/30/24 when driving with the gas gauge and range to empty indicators not on empty, the car stalled when beginning a slight climb, leaving the car stranded at night in the left most lane of traffic. This suggests fuel tank deformation. When issues started, the Canister Purge Valve was tested and found to be working correctly. It appears Recall 18V-735 is the issue here. Every symptom related to Recall 18V-735 is being experienced ("malfunctioning Canister Purge Valve (CPV) that can stick open and a Powertrain Control Module (PCM) software that does not adequately detect a stuck-open CPV. A CPV that is stuck open in these vehicles can cause excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank. If this occurs, the customer may observe a Malfunction Indicator Light (MIL), inaccurate or erratic fuel gauge indication, drivability concerns or loss of motive power."). Expanding this recall to cover 2018 Ford Focus with the 1.0L Ecoboost seems prudent as Ford should update the PCM to avoid drivers of this vehicle being stranded in unsafe situations.
Mfg Campaign: 11622960
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This complaint is related to an existing recall for the 1.0L Ecoboost engine in 2016-2018 Ford Focus models. As stated in Recall 23V-905 , "The engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine damage or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. The oil pump drive belt tensioner arm retention caulking joint is not robust to the vibration experienced by the component over time, which can cause arm separation. The tensioner arm can contact the engine balancer shaft, which can cause the tensioner arm to fracture. A greater than expected load on the oil pump drive belt may result in belt degradation. Ford’s engine design verification testing did not adequately represent the load on the oil pump tensioner system experienced in the vehicle." This recall is written to apply only to 2016-2018 Ford Focus with the 1.0L Ecoboost paired to the automatic transmission - exempting the same car equipped with the manual transmission, even though it has the same faulty engine with faulty oil pump drive belt tensioner. It seems like a miss to not include the manual transmission variant of the same vehicle & engine combination, as the same safety hazards resulting from an oil pump tensioner failure exist! This cause of catastrophic engine failure should be corrected for both the manual and automatic transmission variants of the 2016-2018 Ford Focus 1.0L Ecoboost.
Corrective Action:
This complaint is related to an existing recall for the 1.0L Ecoboost engine in 2016-2018 Ford Focus models. As stated in Recall 23V-905 , "The engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine damage or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. The oil pump drive belt tensioner arm retention caulking joint is not robust to the vibration experienced by the component over time, which can cause arm separation. The tensioner arm can contact the engine balancer shaft, which can cause the tensioner arm to fracture. A greater than expected load on the oil pump drive belt may result in belt degradation. Ford’s engine design verification testing did not adequately represent the load on the oil pump tensioner system experienced in the vehicle." This recall is written to apply only to 2016-2018 Ford Focus with the 1.0L Ecoboost paired to the automatic transmission - exempting the same car equipped with the manual transmission, even though it has the same faulty engine with faulty oil pump drive belt tensioner. It seems like a miss to not include the manual transmission variant of the same vehicle & engine combination, as the same safety hazards resulting from an oil pump tensioner failure exist! This cause of catastrophic engine failure should be corrected for both the manual and automatic transmission variants of the 2016-2018 Ford Focus 1.0L Ecoboost.
Additional Notes:
This complaint is related to an existing recall for the 1.0L Ecoboost engine in 2016-2018 Ford Focus models. As stated in Recall 23V-905 , "The engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine damage or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. The oil pump drive belt tensioner arm retention caulking joint is not robust to the vibration experienced by the component over time, which can cause arm separation. The tensioner arm can contact the engine balancer shaft, which can cause the tensioner arm to fracture. A greater than expected load on the oil pump drive belt may result in belt degradation. Ford’s engine design verification testing did not adequately represent the load on the oil pump tensioner system experienced in the vehicle." This recall is written to apply only to 2016-2018 Ford Focus with the 1.0L Ecoboost paired to the automatic transmission - exempting the same car equipped with the manual transmission, even though it has the same faulty engine with faulty oil pump drive belt tensioner. It seems like a miss to not include the manual transmission variant of the same vehicle & engine combination, as the same safety hazards resulting from an oil pump tensioner failure exist! This cause of catastrophic engine failure should be corrected for both the manual and automatic transmission variants of the 2016-2018 Ford Focus 1.0L Ecoboost.
Mfg Campaign: 11622963
Recall Date: Oct 31, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622589
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 30-35 MPH, the vehicle made an abnormal ticking sound. The contact pulled over to the side of the road, where the vehicle failed to respond while in reverse(R). The contact drove to the residence at 5 MPH. The contact scanned the vehicle with a vehicle scanner and retrieved a DTC code related to the B-fork. The contact contacted an independent mechanic and was informed that the torque converter might have failed. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 30-35 MPH, the vehicle made an abnormal ticking sound. The contact pulled over to the side of the road, where the vehicle failed to respond while in reverse(R). The contact drove to the residence at 5 MPH. The contact scanned the vehicle with a vehicle scanner and retrieved a DTC code related to the B-fork. The contact contacted an independent mechanic and was informed that the torque converter might have failed. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 30-35 MPH, the vehicle made an abnormal ticking sound. The contact pulled over to the side of the road, where the vehicle failed to respond while in reverse(R). The contact drove to the residence at 5 MPH. The contact scanned the vehicle with a vehicle scanner and retrieved a DTC code related to the B-fork. The contact contacted an independent mechanic and was informed that the torque converter might have failed. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Mfg Campaign: 11621978
Recall Date: Oct 25, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to start. In addition, the check engine warning light illuminated. The contact stated that the failure had started a year ago; however, the failure had since become persistent. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to start. In addition, the check engine warning light illuminated. The contact stated that the failure had started a year ago; however, the failure had since become persistent. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to start. In addition, the check engine warning light illuminated. The contact stated that the failure had started a year ago; however, the failure had since become persistent. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11621691
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
Mfg Campaign: 11621699
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The transmission and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who replaced the clutch actuator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.
Mfg Campaign: 11621699
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11621782
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11621818
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start-up immediately. The contact stated that after starting the vehicle, the vehicle stalled. The vehicle was taken to the local Auto Zone and diagnosed with a faulty purge valve. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start-up immediately. The contact stated that after starting the vehicle, the vehicle stalled. The vehicle was taken to the local Auto Zone and diagnosed with a faulty purge valve. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start-up immediately. The contact stated that after starting the vehicle, the vehicle stalled. The vehicle was taken to the local Auto Zone and diagnosed with a faulty purge valve. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.
Mfg Campaign: 11621191
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
Mfg Campaign: 11620640
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
Mfg Campaign: 11620640
Recall Date: Oct 18, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury