Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out when car overheated. First it would not go in reverse but then none of the gears work. Took to ford dealer advised the clutch was out then was told transmission needs to be replaced. Was getting error code p2837 and p287B.
Corrective Action:
Transmission went out when car overheated. First it would not go in reverse but then none of the gears work. Took to ford dealer advised the clutch was out then was told transmission needs to be replaced. Was getting error code p2837 and p287B.
Additional Notes:
Transmission went out when car overheated. First it would not go in reverse but then none of the gears work. Took to ford dealer advised the clutch was out then was told transmission needs to be replaced. Was getting error code p2837 and p287B.
Mfg Campaign: 11520826
Recall Date: May 7, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to drive properly or as designed. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to drive properly or as designed. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle failed to drive properly or as designed. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.
Mfg Campaign: 11520459
Recall Date: May 4, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought a 2018 ford focus se with 7,000 two years ago now my car only has 52,000 miles on it and the transmission doesn't work front or rear the ford dealer told me the car is out of warranty and i have to pay $4,000 for a new transmission It's not Only that they want to rob the citizens, please, the government, do justice against these corporations. Now my car is broken down in my house with the transmission that does not work.
Corrective Action:
I bought a 2018 ford focus se with 7,000 two years ago now my car only has 52,000 miles on it and the transmission doesn't work front or rear the ford dealer told me the car is out of warranty and i have to pay $4,000 for a new transmission It's not Only that they want to rob the citizens, please, the government, do justice against these corporations. Now my car is broken down in my house with the transmission that does not work.
Additional Notes:
I bought a 2018 ford focus se with 7,000 two years ago now my car only has 52,000 miles on it and the transmission doesn't work front or rear the ford dealer told me the car is out of warranty and i have to pay $4,000 for a new transmission It's not Only that they want to rob the citizens, please, the government, do justice against these corporations. Now my car is broken down in my house with the transmission that does not work.
Mfg Campaign: 11519860
Recall Date: May 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission overheating going up hill , vehicle has the faulty dps6 transmission in it , FORD needs to recall the 2018 year model for repairs
Corrective Action:
Transmission overheating going up hill , vehicle has the faulty dps6 transmission in it , FORD needs to recall the 2018 year model for repairs
Additional Notes:
Transmission overheating going up hill , vehicle has the faulty dps6 transmission in it , FORD needs to recall the 2018 year model for repairs
Mfg Campaign: 11518486
Recall Date: Apr 23, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions while accelerating the vehicle started to shudder. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder. The vehicle was taken back to the dealer where it was diagnosed by a transmission tech that the motor mounts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions while accelerating the vehicle started to shudder. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder. The vehicle was taken back to the dealer where it was diagnosed by a transmission tech that the motor mounts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions while accelerating the vehicle started to shudder. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder. The vehicle was taken back to the dealer where it was diagnosed by a transmission tech that the motor mounts needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Mfg Campaign: 11517927
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
For a couple months I’ve noticed after I pump new gas, my car hesitates. It acts as if it’s going to turn off. I see this is a known issue but not for my year which is absolutely crazy. Not to mention how the car has jerked when you take off from a stop. This has been going on since I purchased the car new & I’ve continued to be told “it’s normal”. Nothing normal about a car hesitating and jerking.
Corrective Action:
For a couple months I’ve noticed after I pump new gas, my car hesitates. It acts as if it’s going to turn off. I see this is a known issue but not for my year which is absolutely crazy. Not to mention how the car has jerked when you take off from a stop. This has been going on since I purchased the car new & I’ve continued to be told “it’s normal”. Nothing normal about a car hesitating and jerking.
Additional Notes:
For a couple months I’ve noticed after I pump new gas, my car hesitates. It acts as if it’s going to turn off. I see this is a known issue but not for my year which is absolutely crazy. Not to mention how the car has jerked when you take off from a stop. This has been going on since I purchased the car new & I’ve continued to be told “it’s normal”. Nothing normal about a car hesitating and jerking.
Mfg Campaign: 11517213
Recall Date: Apr 15, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions upon acceleration, the vehicle hesitated to respond. The contact then stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the contact stated that after the vehicle stalled, she was able to restart the vehicle; however, the failure recurred, and another vehicle provided a jumpstart. No warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed that the caliper and fuel tank needed to be replaced. The contact was then informed that her vehicle was included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and she advised to take the vehicle to the dealer for the repair. The undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions upon acceleration, the vehicle hesitated to respond. The contact then stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the contact stated that after the vehicle stalled, she was able to restart the vehicle; however, the failure recurred, and another vehicle provided a jumpstart. No warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed that the caliper and fuel tank needed to be replaced. The contact was then informed that her vehicle was included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and she advised to take the vehicle to the dealer for the repair. The undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that on numerous occasions upon acceleration, the vehicle hesitated to respond. The contact then stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the contact stated that after the vehicle stalled, she was able to restart the vehicle; however, the failure recurred, and another vehicle provided a jumpstart. No warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed that the caliper and fuel tank needed to be replaced. The contact was then informed that her vehicle was included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and she advised to take the vehicle to the dealer for the repair. The undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11517067
Recall Date: Apr 14, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There was an immediate loss of power while on the highway driving normally at about 70mph. There were no codes indicated previous to this incident, after vehicle was in a safe location I checked the codes. I believe it is the fuel tank purge valve as all symptoms point to that. It’s a known issue for this vehicle but for some reason my model/ year isn’t covered.
Corrective Action:
There was an immediate loss of power while on the highway driving normally at about 70mph. There were no codes indicated previous to this incident, after vehicle was in a safe location I checked the codes. I believe it is the fuel tank purge valve as all symptoms point to that. It’s a known issue for this vehicle but for some reason my model/ year isn’t covered.
Additional Notes:
There was an immediate loss of power while on the highway driving normally at about 70mph. There were no codes indicated previous to this incident, after vehicle was in a safe location I checked the codes. I believe it is the fuel tank purge valve as all symptoms point to that. It’s a known issue for this vehicle but for some reason my model/ year isn’t covered.
Mfg Campaign: 11516945
Recall Date: Apr 13, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
recurring transmission problems. Clutches and clutch actuator have been replaced and still studdard shifts and loud noises. same problems as our 2012 ford focus that did have a transmission recall. why has this not been recalled
Corrective Action:
recurring transmission problems. Clutches and clutch actuator have been replaced and still studdard shifts and loud noises. same problems as our 2012 ford focus that did have a transmission recall. why has this not been recalled
Additional Notes:
recurring transmission problems. Clutches and clutch actuator have been replaced and still studdard shifts and loud noises. same problems as our 2012 ford focus that did have a transmission recall. why has this not been recalled
Mfg Campaign: 11516317
Recall Date: Apr 10, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Corrective Action:
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Additional Notes:
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Mfg Campaign: 11515795
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Corrective Action:
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Additional Notes:
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
Mfg Campaign: 11515795
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1) purge valve, available for inspection 2) causes stalling when driving and difficulty starting after a fresh refueling unless completely pressing onto the gas pedal 3) problem confirmed, Ford refused to fix the issue 4) inspected through diagnostic tools 5) several codes and the check engine light. Identical to recall 18S32 but 2018 Ford Focus S is not within the accepted years. Any sudden change in speeds will cause it to jolt and seize and/or rev the engine to over 4000 rpm even if less than a 5mph shift in speed Ford has a audio recording of several calls tied to the matter within the last week (31Mar-6APR and ongoing) Issue has been ongoing for several months
Corrective Action:
1) purge valve, available for inspection 2) causes stalling when driving and difficulty starting after a fresh refueling unless completely pressing onto the gas pedal 3) problem confirmed, Ford refused to fix the issue 4) inspected through diagnostic tools 5) several codes and the check engine light. Identical to recall 18S32 but 2018 Ford Focus S is not within the accepted years. Any sudden change in speeds will cause it to jolt and seize and/or rev the engine to over 4000 rpm even if less than a 5mph shift in speed Ford has a audio recording of several calls tied to the matter within the last week (31Mar-6APR and ongoing) Issue has been ongoing for several months
Additional Notes:
1) purge valve, available for inspection 2) causes stalling when driving and difficulty starting after a fresh refueling unless completely pressing onto the gas pedal 3) problem confirmed, Ford refused to fix the issue 4) inspected through diagnostic tools 5) several codes and the check engine light. Identical to recall 18S32 but 2018 Ford Focus S is not within the accepted years. Any sudden change in speeds will cause it to jolt and seize and/or rev the engine to over 4000 rpm even if less than a 5mph shift in speed Ford has a audio recording of several calls tied to the matter within the last week (31Mar-6APR and ongoing) Issue has been ongoing for several months
Mfg Campaign: 11515800
Recall Date: Apr 6, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
JUST CAME FROM DEALER AND THEY TOLD ME i NEEDED NEW LUG NUTS BECAUSE OF THE DESIGN THEY SWELL AND CANNOT BE TAKEN OF EASILY AND MUST BE REPLACED AT A COST OF $150
Corrective Action:
JUST CAME FROM DEALER AND THEY TOLD ME i NEEDED NEW LUG NUTS BECAUSE OF THE DESIGN THEY SWELL AND CANNOT BE TAKEN OF EASILY AND MUST BE REPLACED AT A COST OF $150
Additional Notes:
JUST CAME FROM DEALER AND THEY TOLD ME i NEEDED NEW LUG NUTS BECAUSE OF THE DESIGN THEY SWELL AND CANNOT BE TAKEN OF EASILY AND MUST BE REPLACED AT A COST OF $150
Mfg Campaign: 11515438
Recall Date: Apr 4, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was idling, the check engine warning light illuminated. The vehicle was taken to a Good Year Service Center to be diagnosed. The mechanic retrieved DTC code: P1405 (EGR Valve). The contact stated that a smoke test was performed that indicated that one of the valves remained open. The contact then stated that the valve was lubricated, and the vehicle was presumed repaired; however, the failure recurred. The check engine warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 111,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was idling, the check engine warning light illuminated. The vehicle was taken to a Good Year Service Center to be diagnosed. The mechanic retrieved DTC code: P1405 (EGR Valve). The contact stated that a smoke test was performed that indicated that one of the valves remained open. The contact then stated that the valve was lubricated, and the vehicle was presumed repaired; however, the failure recurred. The check engine warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 111,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while the vehicle was idling, the check engine warning light illuminated. The vehicle was taken to a Good Year Service Center to be diagnosed. The mechanic retrieved DTC code: P1405 (EGR Valve). The contact stated that a smoke test was performed that indicated that one of the valves remained open. The contact then stated that the valve was lubricated, and the vehicle was presumed repaired; however, the failure recurred. The check engine warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 111,000.
Mfg Campaign: 11515111
Recall Date: Apr 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Control Module (TCM) does not work and the car does not start on.
Corrective Action:
Transmission Control Module (TCM) does not work and the car does not start on.
Additional Notes:
Transmission Control Module (TCM) does not work and the car does not start on.
Mfg Campaign: 11514918
Recall Date: Apr 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Corrective Action:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Additional Notes:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Mfg Campaign: 11514534
Recall Date: Mar 30, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Corrective Action:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Additional Notes:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Mfg Campaign: 11514534
Recall Date: Mar 30, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Corrective Action:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Additional Notes:
Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.
Mfg Campaign: 11514534
Recall Date: Mar 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while attempting to shift gear, the transmission was slipping and failed to register the intended gear. The failure caused the vehicle to stall, and the vehicle needed to be restarted to change gear. The contact took the vehicle to a certified mechanic who diagnosed that the transmission was malfunctioning and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while attempting to shift gear, the transmission was slipping and failed to register the intended gear. The failure caused the vehicle to stall, and the vehicle needed to be restarted to change gear. The contact took the vehicle to a certified mechanic who diagnosed that the transmission was malfunctioning and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while attempting to shift gear, the transmission was slipping and failed to register the intended gear. The failure caused the vehicle to stall, and the vehicle needed to be restarted to change gear. The contact took the vehicle to a certified mechanic who diagnosed that the transmission was malfunctioning and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,000.
Mfg Campaign: 11514636
Recall Date: Mar 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine component transmission failed. Yes it’s available for inspection on request. I was driving my car on the highway and out of nowhere the car went into limp mode, no lights or anything appeared on the car prior to this, when the car went into limp mode it began going 7 mph on the highway causing myself to be in danger. Multiple repair shops have inspected the vehicle. No warning lamps or symptoms appeared prior to failure.
Corrective Action:
The engine component transmission failed. Yes it’s available for inspection on request. I was driving my car on the highway and out of nowhere the car went into limp mode, no lights or anything appeared on the car prior to this, when the car went into limp mode it began going 7 mph on the highway causing myself to be in danger. Multiple repair shops have inspected the vehicle. No warning lamps or symptoms appeared prior to failure.
Additional Notes:
The engine component transmission failed. Yes it’s available for inspection on request. I was driving my car on the highway and out of nowhere the car went into limp mode, no lights or anything appeared on the car prior to this, when the car went into limp mode it began going 7 mph on the highway causing myself to be in danger. Multiple repair shops have inspected the vehicle. No warning lamps or symptoms appeared prior to failure.
Mfg Campaign: 11514313
Recall Date: Mar 28, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury