Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted forward before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred after 12,000 miles. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure reoccurred two additional times, and the same diagnostic report was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted forward before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred after 12,000 miles. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure reoccurred two additional times, and the same diagnostic report was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted forward before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred after 12,000 miles. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure reoccurred two additional times, and the same diagnostic report was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,000.
Mfg Campaign: 11576922
Recall Date: Mar 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Have owned the car for a little over a year has 150,000 miles on it stopped at a red light and went to take off no power what so ever.Finally went into drive and got it to the garbage transmission is going out. My friction sensor is bad can’t buy the part so need a new transmission.
Corrective Action:
Have owned the car for a little over a year has 150,000 miles on it stopped at a red light and went to take off no power what so ever.Finally went into drive and got it to the garbage transmission is going out. My friction sensor is bad can’t buy the part so need a new transmission.
Additional Notes:
Have owned the car for a little over a year has 150,000 miles on it stopped at a red light and went to take off no power what so ever.Finally went into drive and got it to the garbage transmission is going out. My friction sensor is bad can’t buy the part so need a new transmission.
Mfg Campaign: 11576602
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I filled my gas tank up recently my car wouldn’t immediately start up, it started but then stalled, I repeated that a couple times before revving the engine a bit before trying to put it in drive, that got it going but now I’m worried there’s something really wrong.
Corrective Action:
When I filled my gas tank up recently my car wouldn’t immediately start up, it started but then stalled, I repeated that a couple times before revving the engine a bit before trying to put it in drive, that got it going but now I’m worried there’s something really wrong.
Additional Notes:
When I filled my gas tank up recently my car wouldn’t immediately start up, it started but then stalled, I repeated that a couple times before revving the engine a bit before trying to put it in drive, that got it going but now I’m worried there’s something really wrong.
Mfg Campaign: 11576420
Recall Date: Mar 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving the oil pressure light came on. Within seconds the check engine light came on. The car was being backed out of my driveway at the time. It was pulled back in & parked at the end of my driveway. The oil was checked and was not low. I had it towed to a dealership. After a few days, the dealership called & told me I needed a new engine and turbo. I inquired about whether it was related to the current recall & was told “your oil pump isn’t working because of your motor”. How can they tell me it’s not because of the belt breaking down (which falls under the recall) without going into the motor to inspect the belt. I asked to speak with someone who actually worked on my car. The tech told me that the car lost oil pressure which meant the oil wasn’t moving and my engine burned up. I reached out to Ford & was simply given a case number & told that I would receive a letter when the parts are available for repair. I am beyond that point as my engine is already shot and it’s $6-7k to replace. But why replace the engine with the same engine that has the same belt that’s causing these issues??? The car belongs to my son who is a full time nursing student & REALLY needs his car. I can’t get a loaner and can’t afford to rent a vehicle for no telling how long. We are still having to make car & insurance payments on a car that we can’t drive. It is currently still sitting at the dealership. It’s $155 per hour to have the dealership go into the engine & inspect the belt to see if it in fact is at fault for my engine failure. That’s on top of the $100 I paid for towing and the $188 I paid for the diagnosis. Not to mention having to help my son pay for rides to school and work every single day. Ford needs to come up with a solution ASAP! The car was fine until this sudden loss of oil pressure.
Corrective Action:
While driving the oil pressure light came on. Within seconds the check engine light came on. The car was being backed out of my driveway at the time. It was pulled back in & parked at the end of my driveway. The oil was checked and was not low. I had it towed to a dealership. After a few days, the dealership called & told me I needed a new engine and turbo. I inquired about whether it was related to the current recall & was told “your oil pump isn’t working because of your motor”. How can they tell me it’s not because of the belt breaking down (which falls under the recall) without going into the motor to inspect the belt. I asked to speak with someone who actually worked on my car. The tech told me that the car lost oil pressure which meant the oil wasn’t moving and my engine burned up. I reached out to Ford & was simply given a case number & told that I would receive a letter when the parts are available for repair. I am beyond that point as my engine is already shot and it’s $6-7k to replace. But why replace the engine with the same engine that has the same belt that’s causing these issues??? The car belongs to my son who is a full time nursing student & REALLY needs his car. I can’t get a loaner and can’t afford to rent a vehicle for no telling how long. We are still having to make car & insurance payments on a car that we can’t drive. It is currently still sitting at the dealership. It’s $155 per hour to have the dealership go into the engine & inspect the belt to see if it in fact is at fault for my engine failure. That’s on top of the $100 I paid for towing and the $188 I paid for the diagnosis. Not to mention having to help my son pay for rides to school and work every single day. Ford needs to come up with a solution ASAP! The car was fine until this sudden loss of oil pressure.
Additional Notes:
While driving the oil pressure light came on. Within seconds the check engine light came on. The car was being backed out of my driveway at the time. It was pulled back in & parked at the end of my driveway. The oil was checked and was not low. I had it towed to a dealership. After a few days, the dealership called & told me I needed a new engine and turbo. I inquired about whether it was related to the current recall & was told “your oil pump isn’t working because of your motor”. How can they tell me it’s not because of the belt breaking down (which falls under the recall) without going into the motor to inspect the belt. I asked to speak with someone who actually worked on my car. The tech told me that the car lost oil pressure which meant the oil wasn’t moving and my engine burned up. I reached out to Ford & was simply given a case number & told that I would receive a letter when the parts are available for repair. I am beyond that point as my engine is already shot and it’s $6-7k to replace. But why replace the engine with the same engine that has the same belt that’s causing these issues??? The car belongs to my son who is a full time nursing student & REALLY needs his car. I can’t get a loaner and can’t afford to rent a vehicle for no telling how long. We are still having to make car & insurance payments on a car that we can’t drive. It is currently still sitting at the dealership. It’s $155 per hour to have the dealership go into the engine & inspect the belt to see if it in fact is at fault for my engine failure. That’s on top of the $100 I paid for towing and the $188 I paid for the diagnosis. Not to mention having to help my son pay for rides to school and work every single day. Ford needs to come up with a solution ASAP! The car was fine until this sudden loss of oil pressure.
Mfg Campaign: 11576322
Recall Date: Mar 8, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11576000
Recall Date: Mar 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25-30 MPH, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25-30 MPH, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving 25-30 MPH, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11576005
Recall Date: Mar 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was operating as if the vehicle was in LIMP Mode. The contact stated that when the gear shifter was in reverse, the vehicle did not function as needed. The contact parked the vehicle and turned off the vehicle, however the vehicle failed to restart. The vehicle was diagnosed by an independent mechanic with failed transmission clutch packets and that the transmission clutch packets needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was operating as if the vehicle was in LIMP Mode. The contact stated that when the gear shifter was in reverse, the vehicle did not function as needed. The contact parked the vehicle and turned off the vehicle, however the vehicle failed to restart. The vehicle was diagnosed by an independent mechanic with failed transmission clutch packets and that the transmission clutch packets needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was operating as if the vehicle was in LIMP Mode. The contact stated that when the gear shifter was in reverse, the vehicle did not function as needed. The contact parked the vehicle and turned off the vehicle, however the vehicle failed to restart. The vehicle was diagnosed by an independent mechanic with failed transmission clutch packets and that the transmission clutch packets needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.
Mfg Campaign: 11575888
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Timing broke with 71k on engine. Cut off and will not start back
Corrective Action:
Timing broke with 71k on engine. Cut off and will not start back
Additional Notes:
Timing broke with 71k on engine. Cut off and will not start back
Mfg Campaign: 11575895
Recall Date: Mar 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Mfg Campaign: 11575549
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 55 MPH, the vehicle stalled and failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer and the fuel injectors were replaced. The failure recurred three additional times. The dealer diagnosed the vehicle with a stuck clutch and stated that the clutch assembly needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Mfg Campaign: 11575549
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the check engine and low oil pressure warning lights illuminated. The contact stated that the vehicle stalled and was unable to be restarted. The contact had the vehicle towed to the residence. The contact called an independent mechanic who drove to the residence and diagnosed the vehicle. The independent mechanic determined that the oil pump had failed but was unable to further diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was 55,428. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the check engine and low oil pressure warning lights illuminated. The contact stated that the vehicle stalled and was unable to be restarted. The contact had the vehicle towed to the residence. The contact called an independent mechanic who drove to the residence and diagnosed the vehicle. The independent mechanic determined that the oil pump had failed but was unable to further diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was 55,428. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the check engine and low oil pressure warning lights illuminated. The contact stated that the vehicle stalled and was unable to be restarted. The contact had the vehicle towed to the residence. The contact called an independent mechanic who drove to the residence and diagnosed the vehicle. The independent mechanic determined that the oil pump had failed but was unable to further diagnose the vehicle. The manufacturer was made aware of the failure. The failure mileage was 55,428. VIN tool confirms parts not available.
Mfg Campaign: 11575583
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine seized
Corrective Action:
Engine seized
Additional Notes:
Engine seized
Mfg Campaign: 11575622
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Mfg Campaign: 11575390
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's wife owns a 2018 Ford Focus. The contact stated that on two separate occasions, the vehicle began to hesitate with the "Temperature Hot, wait 5 Minutes" and check engine warning lights illuminated. On both occasions, the vehicle was towed to the dealer where the vehicle was diagnosed with a defective transmission module and actuator assembly. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was repaired. The failure mileage was 100,908.
Corrective Action:
The contact's wife owns a 2018 Ford Focus. The contact stated that on two separate occasions, the vehicle began to hesitate with the "Temperature Hot, wait 5 Minutes" and check engine warning lights illuminated. On both occasions, the vehicle was towed to the dealer where the vehicle was diagnosed with a defective transmission module and actuator assembly. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was repaired. The failure mileage was 100,908.
Additional Notes:
The contact's wife owns a 2018 Ford Focus. The contact stated that on two separate occasions, the vehicle began to hesitate with the "Temperature Hot, wait 5 Minutes" and check engine warning lights illuminated. On both occasions, the vehicle was towed to the dealer where the vehicle was diagnosed with a defective transmission module and actuator assembly. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was repaired. The failure mileage was 100,908.
Mfg Campaign: 11574538
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact's daughter was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact was informed that the engine failure was due to the oil pump tensioner arm failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact's daughter was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact was informed that the engine failure was due to the oil pump tensioner arm failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the contact's daughter was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The contact was informed that the engine failure was due to the oil pump tensioner arm failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11574569
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light and the low oil warning lights illuminated. The contact stated that the brakes were inoperable and the contact had to utilize the hand brake to stop the vehicle. The vehicle was towed to the dealer, however the dealer was unable to service the vehicle due to being over-booked. The vehicle was then towed to an independent mechanic where the vehicle was diagnosed with a failed oil pump tensioner. The contact stated the timing belt, the oil pump, water pump, oil pump belt and the tensioners, brake booster vacuum, and thermostat were all replaced. The contact stated that the failure reoccurred. The vehicle was taken to the dealer. The vehicle had not been diagnosed or repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,300.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light and the low oil warning lights illuminated. The contact stated that the brakes were inoperable and the contact had to utilize the hand brake to stop the vehicle. The vehicle was towed to the dealer, however the dealer was unable to service the vehicle due to being over-booked. The vehicle was then towed to an independent mechanic where the vehicle was diagnosed with a failed oil pump tensioner. The contact stated the timing belt, the oil pump, water pump, oil pump belt and the tensioners, brake booster vacuum, and thermostat were all replaced. The contact stated that the failure reoccurred. The vehicle was taken to the dealer. The vehicle had not been diagnosed or repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,300.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light and the low oil warning lights illuminated. The contact stated that the brakes were inoperable and the contact had to utilize the hand brake to stop the vehicle. The vehicle was towed to the dealer, however the dealer was unable to service the vehicle due to being over-booked. The vehicle was then towed to an independent mechanic where the vehicle was diagnosed with a failed oil pump tensioner. The contact stated the timing belt, the oil pump, water pump, oil pump belt and the tensioners, brake booster vacuum, and thermostat were all replaced. The contact stated that the failure reoccurred. The vehicle was taken to the dealer. The vehicle had not been diagnosed or repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,300.
Mfg Campaign: 11574578
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where an oil change was performed. The dealer diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where an oil change was performed. The dealer diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where an oil change was performed. The dealer diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Mfg Campaign: 11574321
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 25 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer, where it was diagnosed that the engine was blown due to the oil pump failure. The vehicle was repaired under warranty; however, the contact was charged a deductible fee. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which the contact related to the failure. The dealer and the manufacturer were contacted for reimbursement of the deductible fee, but the manufacturer denied reimbursement. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 25 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer, where it was diagnosed that the engine was blown due to the oil pump failure. The vehicle was repaired under warranty; however, the contact was charged a deductible fee. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which the contact related to the failure. The dealer and the manufacturer were contacted for reimbursement of the deductible fee, but the manufacturer denied reimbursement. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 25 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving. The vehicle was taken to the dealer, where it was diagnosed that the engine was blown due to the oil pump failure. The vehicle was repaired under warranty; however, the contact was charged a deductible fee. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which the contact related to the failure. The dealer and the manufacturer were contacted for reimbursement of the deductible fee, but the manufacturer denied reimbursement. The failure mileage was approximately 58,000.
Mfg Campaign: 11574353
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.
Corrective Action:
My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.
Additional Notes:
My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.
Mfg Campaign: 11573968
Recall Date: Feb 26, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.
Corrective Action:
My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.
Additional Notes:
My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.
Mfg Campaign: 11573968
Recall Date: Feb 26, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury