Complaints & Recalls
Consumer Complaints
248 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN AN INTERSECTION. THE FAILURE OCCURED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OTHER OCCATIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN AN INTERSECTION. THE FAILURE OCCURED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OTHER OCCATIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN AN INTERSECTION. THE FAILURE OCCURED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OTHER OCCATIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 10971559
Recall Date: Apr 10, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MANUAL TRANSMISSION VEHICLE SEEMS TO HAVE OCCASIONAL HESITATION UNDER LOAD WHEN MAINTAINING SPEED, ALL OBSERVED SPEEDS, ALL OBSERVED GEARS (ROUGHLY 30MPH TO 70MPH IN GEARS 3-5). VEHICLE HAS DONE IS SINCE NEW, (DECEMBER 26, 2016 TO PRESENT) LESS THAN 4,500 MILES ON IT AT PRESENT. BRINGING TO DEALER IN NEXT WEEK OR TWO FOR FIRST SCHEDULED OIL CHANGE, WILL HAVE THEM CHECK IT.
Corrective Action:
MANUAL TRANSMISSION VEHICLE SEEMS TO HAVE OCCASIONAL HESITATION UNDER LOAD WHEN MAINTAINING SPEED, ALL OBSERVED SPEEDS, ALL OBSERVED GEARS (ROUGHLY 30MPH TO 70MPH IN GEARS 3-5). VEHICLE HAS DONE IS SINCE NEW, (DECEMBER 26, 2016 TO PRESENT) LESS THAN 4,500 MILES ON IT AT PRESENT. BRINGING TO DEALER IN NEXT WEEK OR TWO FOR FIRST SCHEDULED OIL CHANGE, WILL HAVE THEM CHECK IT.
Additional Notes:
MANUAL TRANSMISSION VEHICLE SEEMS TO HAVE OCCASIONAL HESITATION UNDER LOAD WHEN MAINTAINING SPEED, ALL OBSERVED SPEEDS, ALL OBSERVED GEARS (ROUGHLY 30MPH TO 70MPH IN GEARS 3-5). VEHICLE HAS DONE IS SINCE NEW, (DECEMBER 26, 2016 TO PRESENT) LESS THAN 4,500 MILES ON IT AT PRESENT. BRINGING TO DEALER IN NEXT WEEK OR TWO FOR FIRST SCHEDULED OIL CHANGE, WILL HAVE THEM CHECK IT.
Mfg Campaign: 10971519
Recall Date: Apr 9, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL PLASTIC COVER CATCHES FINGER AT 5 O'CLOCK AND 7 O'CLOCK WHEN TRYING TO TURN. PLACING FINGER AND TURNING STEERING WHEEL CATCHES FINGER AND COULD LEAD TO AN ACCIDENT. PLASTIC STICKS OUT FROM THE BLACK BACK PLASTIC THAT IT TOUCHES. IN MY CAR IT'S A GRAY ACCENT U SHAPED THAT STARTS ON THE LEFT SIDE OF THE AIRBAG AND GOES DOWN AND AROUND TO THE RIGHT SIDE OF THE AIRBAG. THE TOUGH PART OF THE U-SHAPED GOES FROM THE LEFT AND YOU HAVE THE TELEPHONE BUTTONS RADIO BUTTONS ON ONE SIDE AND THEN YOUR CRUISE CONTROL BUTTONS ON THE OTHER IN THE CENTER OF THE TOP OF THE U-SHAP. DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WHEEL THAT'S WHERE YOUR FINGER CAN GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHAPNESS DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WELL THAT'S WHERE YOUR FINGER TO GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHARPNESS FROM IT .
Corrective Action:
STEERING WHEEL PLASTIC COVER CATCHES FINGER AT 5 O'CLOCK AND 7 O'CLOCK WHEN TRYING TO TURN. PLACING FINGER AND TURNING STEERING WHEEL CATCHES FINGER AND COULD LEAD TO AN ACCIDENT. PLASTIC STICKS OUT FROM THE BLACK BACK PLASTIC THAT IT TOUCHES. IN MY CAR IT'S A GRAY ACCENT U SHAPED THAT STARTS ON THE LEFT SIDE OF THE AIRBAG AND GOES DOWN AND AROUND TO THE RIGHT SIDE OF THE AIRBAG. THE TOUGH PART OF THE U-SHAPED GOES FROM THE LEFT AND YOU HAVE THE TELEPHONE BUTTONS RADIO BUTTONS ON ONE SIDE AND THEN YOUR CRUISE CONTROL BUTTONS ON THE OTHER IN THE CENTER OF THE TOP OF THE U-SHAP. DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WHEEL THAT'S WHERE YOUR FINGER CAN GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHAPNESS DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WELL THAT'S WHERE YOUR FINGER TO GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHARPNESS FROM IT .
Additional Notes:
STEERING WHEEL PLASTIC COVER CATCHES FINGER AT 5 O'CLOCK AND 7 O'CLOCK WHEN TRYING TO TURN. PLACING FINGER AND TURNING STEERING WHEEL CATCHES FINGER AND COULD LEAD TO AN ACCIDENT. PLASTIC STICKS OUT FROM THE BLACK BACK PLASTIC THAT IT TOUCHES. IN MY CAR IT'S A GRAY ACCENT U SHAPED THAT STARTS ON THE LEFT SIDE OF THE AIRBAG AND GOES DOWN AND AROUND TO THE RIGHT SIDE OF THE AIRBAG. THE TOUGH PART OF THE U-SHAPED GOES FROM THE LEFT AND YOU HAVE THE TELEPHONE BUTTONS RADIO BUTTONS ON ONE SIDE AND THEN YOUR CRUISE CONTROL BUTTONS ON THE OTHER IN THE CENTER OF THE TOP OF THE U-SHAP. DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WHEEL THAT'S WHERE YOUR FINGER CAN GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHAPNESS DOWN ALONG THE BOTTOM WHEN IT TOUCHES THE OUTSIDE OF STEERING WELL THAT'S WHERE YOUR FINGER TO GET CAUGHT WHEN TRYING TO TURN IT WHILE DRIVING. IF YOU REACH YOUR HAND IN THROUGH THE SMALL BOTTOM HOLES AND PULL OUT YOU CAN FILL THE EXTRA PLASTIC AND ALMOST A SHARPNESS FROM IT .
Mfg Campaign: 10970525
Recall Date: Apr 4, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD THE HOOD ON MY FORD OPEN TODAY TO CLEAR OUT LEAVES THAT HAD GOTTEN STUCK AROUND THE VENTS UNDER THE HOOD. WHILE I HAD THE HOOD UP I NOTICED "TIN FOIL" AROUND THE WINDSHIELD WHERE IT MEETS THE FRAME OF FRONT WINDOWS.. I'M STRUCK BY THAT TIN FOIL & ON BOTH SIDES THE PASSENGER SIDE & THE DRIVER SIDE OF THE WINDSHIELD HOW SAFE IS THAT .. (TOOK THREE PICS & HOPE YOU CAN SEE IT) UPLOADED ALL 3 PICTURES.. AUTO WAS STATIONARY AT THE TIME..
Corrective Action:
I HAD THE HOOD ON MY FORD OPEN TODAY TO CLEAR OUT LEAVES THAT HAD GOTTEN STUCK AROUND THE VENTS UNDER THE HOOD. WHILE I HAD THE HOOD UP I NOTICED "TIN FOIL" AROUND THE WINDSHIELD WHERE IT MEETS THE FRAME OF FRONT WINDOWS.. I'M STRUCK BY THAT TIN FOIL & ON BOTH SIDES THE PASSENGER SIDE & THE DRIVER SIDE OF THE WINDSHIELD HOW SAFE IS THAT .. (TOOK THREE PICS & HOPE YOU CAN SEE IT) UPLOADED ALL 3 PICTURES.. AUTO WAS STATIONARY AT THE TIME..
Additional Notes:
I HAD THE HOOD ON MY FORD OPEN TODAY TO CLEAR OUT LEAVES THAT HAD GOTTEN STUCK AROUND THE VENTS UNDER THE HOOD. WHILE I HAD THE HOOD UP I NOTICED "TIN FOIL" AROUND THE WINDSHIELD WHERE IT MEETS THE FRAME OF FRONT WINDOWS.. I'M STRUCK BY THAT TIN FOIL & ON BOTH SIDES THE PASSENGER SIDE & THE DRIVER SIDE OF THE WINDSHIELD HOW SAFE IS THAT .. (TOOK THREE PICS & HOPE YOU CAN SEE IT) UPLOADED ALL 3 PICTURES.. AUTO WAS STATIONARY AT THE TIME..
Mfg Campaign: 10967884
Recall Date: Mar 22, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CLUNK NOISE SHIFTING FROM 1ST TO 2ND GEAR... I HAVE EXPERIENCED THIS FROM THE DAY I PICKED UP THE CAR FROM THE DEALER ON 9/29/16 (45 MILES ON CAR THEN).. I THOUGHT AT FIRST I IMAGINED IT OR JUST NEEDED TO GET USED TO THIS CAR SINCE I HAD JUST TURNED IN A 2014 LEASE CAR BACK TO TOYOTA SO BIG DIFFERENCE IN THESE 2 CARS..
Corrective Action:
CLUNK NOISE SHIFTING FROM 1ST TO 2ND GEAR... I HAVE EXPERIENCED THIS FROM THE DAY I PICKED UP THE CAR FROM THE DEALER ON 9/29/16 (45 MILES ON CAR THEN).. I THOUGHT AT FIRST I IMAGINED IT OR JUST NEEDED TO GET USED TO THIS CAR SINCE I HAD JUST TURNED IN A 2014 LEASE CAR BACK TO TOYOTA SO BIG DIFFERENCE IN THESE 2 CARS..
Additional Notes:
CLUNK NOISE SHIFTING FROM 1ST TO 2ND GEAR... I HAVE EXPERIENCED THIS FROM THE DAY I PICKED UP THE CAR FROM THE DEALER ON 9/29/16 (45 MILES ON CAR THEN).. I THOUGHT AT FIRST I IMAGINED IT OR JUST NEEDED TO GET USED TO THIS CAR SINCE I HAD JUST TURNED IN A 2014 LEASE CAR BACK TO TOYOTA SO BIG DIFFERENCE IN THESE 2 CARS..
Mfg Campaign: 10916676
Recall Date: Oct 17, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Corrective Action:
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Additional Notes:
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Mfg Campaign: 10892513
Recall Date: Aug 2, 2016
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Corrective Action:
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Additional Notes:
DAYLIGHT RUNNING LAMPS INOPERATIVE AT TIME OF PURCHASE. PAID FOR TX INSPECTION. DISCOVERED AFTER LEAVING DEALERSHIP.
Mfg Campaign: 10892513
Recall Date: Aug 2, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAYBE THIS IS AN OVERSITE ON MY PART, BUT I WAS TAKING SOMEONE HOME THEY WERE SEATED IN BACKSEAT, THE DOOR WAS LOCKED, THINKING THEY COULD UNLOCK DOOR FROM THE BACK, THEY WERE UNABLE TO, I HAD TO UNLOCK BACKDOOR FROM THE FRONT (WITH BUTTON NEAR FRON CONSOLE OF CAR). I SAT IN THE BACK AND COULD NOT FIND A BUTTON TO LOCK OR UNLOCK THE BACK DOOR EXCEPT TO ASK DRIVER OR HIS PASSENGER TO UNLOCK DOOR FROM THE FRONT.. I THINK THIS IS DANGEROUS, ESPECIALLY IN AN ACCIDENT, IF SOMETHING WOULD TO HAPPEN TO THE DRIVER AND BACK PASSENGER IS TRAPPED. I STILL DO NOT KNOW WHERE A BUTTON FOR. HAD I GOTTEN OUT OF CAR AND LEFT PASSENGER IN CAR, HE WOULD HAVE NO IDEA HOW TO UNLOCK DOORS
Corrective Action:
MAYBE THIS IS AN OVERSITE ON MY PART, BUT I WAS TAKING SOMEONE HOME THEY WERE SEATED IN BACKSEAT, THE DOOR WAS LOCKED, THINKING THEY COULD UNLOCK DOOR FROM THE BACK, THEY WERE UNABLE TO, I HAD TO UNLOCK BACKDOOR FROM THE FRONT (WITH BUTTON NEAR FRON CONSOLE OF CAR). I SAT IN THE BACK AND COULD NOT FIND A BUTTON TO LOCK OR UNLOCK THE BACK DOOR EXCEPT TO ASK DRIVER OR HIS PASSENGER TO UNLOCK DOOR FROM THE FRONT.. I THINK THIS IS DANGEROUS, ESPECIALLY IN AN ACCIDENT, IF SOMETHING WOULD TO HAPPEN TO THE DRIVER AND BACK PASSENGER IS TRAPPED. I STILL DO NOT KNOW WHERE A BUTTON FOR. HAD I GOTTEN OUT OF CAR AND LEFT PASSENGER IN CAR, HE WOULD HAVE NO IDEA HOW TO UNLOCK DOORS
Additional Notes:
MAYBE THIS IS AN OVERSITE ON MY PART, BUT I WAS TAKING SOMEONE HOME THEY WERE SEATED IN BACKSEAT, THE DOOR WAS LOCKED, THINKING THEY COULD UNLOCK DOOR FROM THE BACK, THEY WERE UNABLE TO, I HAD TO UNLOCK BACKDOOR FROM THE FRONT (WITH BUTTON NEAR FRON CONSOLE OF CAR). I SAT IN THE BACK AND COULD NOT FIND A BUTTON TO LOCK OR UNLOCK THE BACK DOOR EXCEPT TO ASK DRIVER OR HIS PASSENGER TO UNLOCK DOOR FROM THE FRONT.. I THINK THIS IS DANGEROUS, ESPECIALLY IN AN ACCIDENT, IF SOMETHING WOULD TO HAPPEN TO THE DRIVER AND BACK PASSENGER IS TRAPPED. I STILL DO NOT KNOW WHERE A BUTTON FOR. HAD I GOTTEN OUT OF CAR AND LEFT PASSENGER IN CAR, HE WOULD HAVE NO IDEA HOW TO UNLOCK DOORS
Mfg Campaign: 10875615
Recall Date: Jun 21, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury