Complaints & Recalls
Official Safety Recalls - Important!
75 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S09
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20C19
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S11
Recall Date: Mar 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S72
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S68
Recall Date: Nov 24, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S65
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S50
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S48
Recall Date: Aug 21, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S49
Recall Date: Dec 4, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S32
Recall Date: Sep 30, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C06
Recall Date: Aug 5, 2019
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, she observed the front driver's side seat control housing separating, hindering the use of the seat controls. The failure was later observed in the front passenger’s side seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, she observed the front driver's side seat control housing separating, hindering the use of the seat controls. The failure was later observed in the front passenger’s side seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, she observed the front driver's side seat control housing separating, hindering the use of the seat controls. The failure was later observed in the front passenger’s side seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Mfg Campaign: 11533025
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, she observed the front driver's side seat control housing separating, hindering the use of the seat controls. The failure was later observed in the front passenger’s side seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, she observed the front driver's side seat control housing separating, hindering the use of the seat controls. The failure was later observed in the front passenger’s side seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated that while exiting the vehicle, she observed the front driver's side seat control housing separating, hindering the use of the seat controls. The failure was later observed in the front passenger’s side seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Mfg Campaign: 11533025
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Corrective Action:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Additional Notes:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Mfg Campaign: 11532753
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Corrective Action:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Additional Notes:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Mfg Campaign: 11532753
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Corrective Action:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Additional Notes:
I had an oil change at the Feldman Ford Dealership on or around 3/7/2023. On 4/14/2023 at or at round 5-6 pm; I was traveling southbound on I-75 when my 2020 Explorer suddenly slowed down from 70 miles per hour to around 40 miles per hour while I’m in the farthest lane and it wouldn’t go pass 45 miles per hour almost causing the vehicle behind to rear end me. The dash displayed a reading stating the oil pressure is low and to get engine serviced. I put on my hazards and safely made it to exit off of the freeway. I stopped at a gas station because the engine was making a loud screaming noise. I called my salesman from Feldman Ford and explained what was happening and what the dash was saying so he asked me to shut off the engine and to check the oil. So when I opened the hood I saw oil everywhere and the engine was so hot that the heat was burning my face. The dipstick was indicating that the oil was low to empty. He stated that’s impossible you just had an oil change 4-5 weeks ago and the engine appears that it’s not cooling. So he advised me to put in 2-3 quarts and get on my knees to see if any oil is leaking underneath and there was no leak after I put in 3 quarts of oil. So he asked how far was i from home i told him no more than 15 minutes, then he asked me to start the car to see if the noise diminished and it was not as loud so he said to see if I could get the car home because I had my 1 month old grandson and my daughter with me and he will have a tow truck to come and get it. I made it a block from my home then the car shut off and wouldn’t start. So I had family to come get my daughter and grandson and I stayed with the vehicle until 930/10 pm when the tow truck arrived and my vehicle has been at the Feldman Ford service lot ever since 4/14/2023 and it has not been fixed or worked on. I was told that the oil pump failed causing 2 or 3 seals to go bad in the back and front of the motor. The Ford app displayed engine issues 2 months prior to my purchase.
Mfg Campaign: 11532753
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Both front seats have brackets that have broken and come apart. Service says this is seen all the time. Pants and skirts get caught in it all the time.
Corrective Action:
Both front seats have brackets that have broken and come apart. Service says this is seen all the time. Pants and skirts get caught in it all the time.
Additional Notes:
Both front seats have brackets that have broken and come apart. Service says this is seen all the time. Pants and skirts get caught in it all the time.
Mfg Campaign: 11532426
Recall Date: Jul 15, 2023
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Corrective Action:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Additional Notes:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Mfg Campaign: 11532456
Recall Date: Jul 15, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Corrective Action:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Additional Notes:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Mfg Campaign: 11532456
Recall Date: Jul 15, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Corrective Action:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Additional Notes:
17 recalls, multiple recalls for the same thing with the rear view camera Currently have another recall on the rear view camera with no exact date on when remedy will be available. Sounds like a qualifying lemon to me.
Mfg Campaign: 11532456
Recall Date: Jul 15, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Radio would not keep stations and eventually was almost always static. I took it to the Ford dealership that I purchased from since it is supposed to have a full warranty. They are now saying that it has water leaking in from the roof and it has damaged the OEM (?) system. They don't know if Ford will cover under warranty so I now sit with no vehicle as they wait for a decision. When and if it gets repaired I will now have to worry about other damage that will be caused by a leaking roof vehicle.
Corrective Action:
The Radio would not keep stations and eventually was almost always static. I took it to the Ford dealership that I purchased from since it is supposed to have a full warranty. They are now saying that it has water leaking in from the roof and it has damaged the OEM (?) system. They don't know if Ford will cover under warranty so I now sit with no vehicle as they wait for a decision. When and if it gets repaired I will now have to worry about other damage that will be caused by a leaking roof vehicle.
Additional Notes:
The Radio would not keep stations and eventually was almost always static. I took it to the Ford dealership that I purchased from since it is supposed to have a full warranty. They are now saying that it has water leaking in from the roof and it has damaged the OEM (?) system. They don't know if Ford will cover under warranty so I now sit with no vehicle as they wait for a decision. When and if it gets repaired I will now have to worry about other damage that will be caused by a leaking roof vehicle.
Mfg Campaign: 11531596
Recall Date: Jul 11, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car hesitates on acceleration; almost hit by oncoming traffic. Dealer reports a broken axle on 4 wheel drive assembly. Apparently there is an open investigation on this?
Corrective Action:
Car hesitates on acceleration; almost hit by oncoming traffic. Dealer reports a broken axle on 4 wheel drive assembly. Apparently there is an open investigation on this?
Additional Notes:
Car hesitates on acceleration; almost hit by oncoming traffic. Dealer reports a broken axle on 4 wheel drive assembly. Apparently there is an open investigation on this?
Mfg Campaign: 11531299
Recall Date: Jul 10, 2023
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My passenger side low beam Headlamp stopped working in Nov 2022. I had a "check headlamp" warning light. I took it to the dealer on 12/09/22. They stated that they found code B155A:96 requiring replacement of the LED control module, requiring part #JX7Z-13C788-L (total cost $1112.25). Headlamp was operational approx 1 week. Returned to the dealership 12/16 with a non-functioning light. They installed RT Headlamp asset, performed calibration, and adjusted horizontal position. Requiring part #MB5Z-13008-AG (total cost $1750). The headlight remained operational for approx 6 months. The "Check Headlamp" warning light has come on again and I will need to have further repair. Having an intermittently functioning or non-functioning Headlamp makes driving at night or in the rain both unsafe and illegal. The cost of this repair was not covered by warranty.
Corrective Action:
My passenger side low beam Headlamp stopped working in Nov 2022. I had a "check headlamp" warning light. I took it to the dealer on 12/09/22. They stated that they found code B155A:96 requiring replacement of the LED control module, requiring part #JX7Z-13C788-L (total cost $1112.25). Headlamp was operational approx 1 week. Returned to the dealership 12/16 with a non-functioning light. They installed RT Headlamp asset, performed calibration, and adjusted horizontal position. Requiring part #MB5Z-13008-AG (total cost $1750). The headlight remained operational for approx 6 months. The "Check Headlamp" warning light has come on again and I will need to have further repair. Having an intermittently functioning or non-functioning Headlamp makes driving at night or in the rain both unsafe and illegal. The cost of this repair was not covered by warranty.
Additional Notes:
My passenger side low beam Headlamp stopped working in Nov 2022. I had a "check headlamp" warning light. I took it to the dealer on 12/09/22. They stated that they found code B155A:96 requiring replacement of the LED control module, requiring part #JX7Z-13C788-L (total cost $1112.25). Headlamp was operational approx 1 week. Returned to the dealership 12/16 with a non-functioning light. They installed RT Headlamp asset, performed calibration, and adjusted horizontal position. Requiring part #MB5Z-13008-AG (total cost $1750). The headlight remained operational for approx 6 months. The "Check Headlamp" warning light has come on again and I will need to have further repair. Having an intermittently functioning or non-functioning Headlamp makes driving at night or in the rain both unsafe and illegal. The cost of this repair was not covered by warranty.
Mfg Campaign: 11531063
Recall Date: Jul 8, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I have had the previous recall for my rear camera/display screen repaired in 08/2022. However, recently I have had my display screen start to glitch and turn off intermittently. Sometimes this happens while I am driving. Other times is happens while I am in reverse and the reverse camera does not work. When the reverse camera is not functioning there is concern for unseen dangers. I have videos of this but I cannot upload them into the form.
Corrective Action:
I have had the previous recall for my rear camera/display screen repaired in 08/2022. However, recently I have had my display screen start to glitch and turn off intermittently. Sometimes this happens while I am driving. Other times is happens while I am in reverse and the reverse camera does not work. When the reverse camera is not functioning there is concern for unseen dangers. I have videos of this but I cannot upload them into the form.
Additional Notes:
I have had the previous recall for my rear camera/display screen repaired in 08/2022. However, recently I have had my display screen start to glitch and turn off intermittently. Sometimes this happens while I am driving. Other times is happens while I am in reverse and the reverse camera does not work. When the reverse camera is not functioning there is concern for unseen dangers. I have videos of this but I cannot upload them into the form.
Mfg Campaign: 11531064
Recall Date: Jul 8, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had the previous recall for my rear camera/display screen repaired in 08/2022. However, recently I have had my display screen start to glitch and turn off intermittently. Sometimes this happens while I am driving. Other times is happens while I am in reverse and the reverse camera does not work. When the reverse camera is not functioning there is concern for unseen dangers. I have videos of this but I cannot upload them into the form.
Corrective Action:
I have had the previous recall for my rear camera/display screen repaired in 08/2022. However, recently I have had my display screen start to glitch and turn off intermittently. Sometimes this happens while I am driving. Other times is happens while I am in reverse and the reverse camera does not work. When the reverse camera is not functioning there is concern for unseen dangers. I have videos of this but I cannot upload them into the form.
Additional Notes:
I have had the previous recall for my rear camera/display screen repaired in 08/2022. However, recently I have had my display screen start to glitch and turn off intermittently. Sometimes this happens while I am driving. Other times is happens while I am in reverse and the reverse camera does not work. When the reverse camera is not functioning there is concern for unseen dangers. I have videos of this but I cannot upload them into the form.
Mfg Campaign: 11531064
Recall Date: Jul 8, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Child Safety Lock - rear right door Regardless of position of safety lock - door is not fully operational. Generally does not open from the inside, however one out of ten times estimated door will open. No way to turn child safety lock on to secure. Had independent inspector and retail location look at vehicle. They recommended replacing the latch. Further research shows that Ford Broncos from 2020 to 2022 have similar issue with same door (right, rear). Would like investigated to ensure not impacting other vehicles being the issue year and manufacturer are the same.
Corrective Action:
Child Safety Lock - rear right door Regardless of position of safety lock - door is not fully operational. Generally does not open from the inside, however one out of ten times estimated door will open. No way to turn child safety lock on to secure. Had independent inspector and retail location look at vehicle. They recommended replacing the latch. Further research shows that Ford Broncos from 2020 to 2022 have similar issue with same door (right, rear). Would like investigated to ensure not impacting other vehicles being the issue year and manufacturer are the same.
Additional Notes:
Child Safety Lock - rear right door Regardless of position of safety lock - door is not fully operational. Generally does not open from the inside, however one out of ten times estimated door will open. No way to turn child safety lock on to secure. Had independent inspector and retail location look at vehicle. They recommended replacing the latch. Further research shows that Ford Broncos from 2020 to 2022 have similar issue with same door (right, rear). Would like investigated to ensure not impacting other vehicles being the issue year and manufacturer are the same.
Mfg Campaign: 11530880
Recall Date: Jul 7, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Upon starting and before driving (still parked) steering column started making vibrating, creaking, cracking, screeching noises when adjusting to proper driving position and seems to be beginning to fail. This is worse when the vehicle has been heated by hot summer temps. I have video with audio too. I've attached Ford's TSB 22-2144 and the NHTSA ID# 10210476
Corrective Action:
Upon starting and before driving (still parked) steering column started making vibrating, creaking, cracking, screeching noises when adjusting to proper driving position and seems to be beginning to fail. This is worse when the vehicle has been heated by hot summer temps. I have video with audio too. I've attached Ford's TSB 22-2144 and the NHTSA ID# 10210476
Additional Notes:
Upon starting and before driving (still parked) steering column started making vibrating, creaking, cracking, screeching noises when adjusting to proper driving position and seems to be beginning to fail. This is worse when the vehicle has been heated by hot summer temps. I have video with audio too. I've attached Ford's TSB 22-2144 and the NHTSA ID# 10210476
Mfg Campaign: 11530728
Recall Date: Jul 6, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2020 Ford Explorer. The contact stated while driving 70 MPH, the trim on passenger’s side windshield had detached from the windshield. The contact stated that the trim on the driver’s side windshield had also detached. The vehicle was diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and provided no assistance. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2020 Ford Explorer. The contact stated while driving 70 MPH, the trim on passenger’s side windshield had detached from the windshield. The contact stated that the trim on the driver’s side windshield had also detached. The vehicle was diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and provided no assistance. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2020 Ford Explorer. The contact stated while driving 70 MPH, the trim on passenger’s side windshield had detached from the windshield. The contact stated that the trim on the driver’s side windshield had also detached. The vehicle was diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and provided no assistance. The failure mileage was 40,000.
Mfg Campaign: 11530140
Recall Date: Jul 3, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Badly cut two fingers on my left hand opening the door handle because the chrome tip has peeled/separated which resulted in exposed, sharp edges. I received a notice for "Customer Satisfaction Program 22N17" related to the window switch chrome tips, but not the door handle chrome tips. The window switch chrome tips peeled off first, within the first six months of owning the vehicle, but they did not expose sharp edges and cut my fingers like the door handle chrome tips did.
Corrective Action:
Badly cut two fingers on my left hand opening the door handle because the chrome tip has peeled/separated which resulted in exposed, sharp edges. I received a notice for "Customer Satisfaction Program 22N17" related to the window switch chrome tips, but not the door handle chrome tips. The window switch chrome tips peeled off first, within the first six months of owning the vehicle, but they did not expose sharp edges and cut my fingers like the door handle chrome tips did.
Additional Notes:
Badly cut two fingers on my left hand opening the door handle because the chrome tip has peeled/separated which resulted in exposed, sharp edges. I received a notice for "Customer Satisfaction Program 22N17" related to the window switch chrome tips, but not the door handle chrome tips. The window switch chrome tips peeled off first, within the first six months of owning the vehicle, but they did not expose sharp edges and cut my fingers like the door handle chrome tips did.
Mfg Campaign: 11529891
Recall Date: Jul 1, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle caught on fire while in operation. Smoke and flames noted under the hood behind glove box.
Corrective Action:
Vehicle caught on fire while in operation. Smoke and flames noted under the hood behind glove box.
Additional Notes:
Vehicle caught on fire while in operation. Smoke and flames noted under the hood behind glove box.
Mfg Campaign: 11529065
Recall Date: Jun 27, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ford issued safety recall 23S02 (NHTSA 23V022). in February 2023. We returned our vehicle to the dealer to have them repair and fix according to the recall. The backup camera was not working and the screen was blue. After having our vehicle for 3 days, they told us that the software was updated and we were good to go. Unfortunately, this problem still exists. In fact, on our vehicle the screen works sometimes, and sometimes is does not. We still get the blue screen when backing up. We also get a blank screen while driving. The radio always turns on to a different selection (am,fm, satellite etc). I don't think FORD has repaired this vehicle correctly and needs another recall. Our dealer says Ford is working on a fix, but that it has not been mandated from the NHTSA.
Corrective Action:
Ford issued safety recall 23S02 (NHTSA 23V022). in February 2023. We returned our vehicle to the dealer to have them repair and fix according to the recall. The backup camera was not working and the screen was blue. After having our vehicle for 3 days, they told us that the software was updated and we were good to go. Unfortunately, this problem still exists. In fact, on our vehicle the screen works sometimes, and sometimes is does not. We still get the blue screen when backing up. We also get a blank screen while driving. The radio always turns on to a different selection (am,fm, satellite etc). I don't think FORD has repaired this vehicle correctly and needs another recall. Our dealer says Ford is working on a fix, but that it has not been mandated from the NHTSA.
Additional Notes:
Ford issued safety recall 23S02 (NHTSA 23V022). in February 2023. We returned our vehicle to the dealer to have them repair and fix according to the recall. The backup camera was not working and the screen was blue. After having our vehicle for 3 days, they told us that the software was updated and we were good to go. Unfortunately, this problem still exists. In fact, on our vehicle the screen works sometimes, and sometimes is does not. We still get the blue screen when backing up. We also get a blank screen while driving. The radio always turns on to a different selection (am,fm, satellite etc). I don't think FORD has repaired this vehicle correctly and needs another recall. Our dealer says Ford is working on a fix, but that it has not been mandated from the NHTSA.
Mfg Campaign: 11529225
Recall Date: Jun 27, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury