FORD EXPLORER 2017

Complete listing of complaints and recalls for this vehicle

1.7K
Complaints
22
Recalls

Complaints & Recalls

1.7K Complaints 22 Recalls

Official Safety Recalls - Important!

22 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V347000 SAFETY RECALL
492.1K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Potential Risk:
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
FREE Recall Solution:
The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S53
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 24V031000 SAFETY RECALL
1.9M Vehicles Affected
Recall Date: Jan 19, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Potential Risk:
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on April 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S02
Notice Date: Jul 18, 2024
Recall Date: Jan 19, 2024
Ford Motor Company
NHTSA Campaign: 21V537000 SAFETY RECALL
631.2K Vehicles Affected
Recall Date: Jul 15, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Potential Risk:
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S32
Notice Date: Mar 16, 2022
Recall Date: Jul 15, 2021
Ford Motor Company
NHTSA Campaign: 21V316000 SAFETY RECALL
617K Vehicles Affected
Recall Date: May 5, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Potential Risk:
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S22
Notice Date: Oct 1, 2021
Recall Date: May 5, 2021
Ford Motor Company
NHTSA Campaign: 20V675000 SAFETY RECALL
454.9K Vehicles Affected
Recall Date: Oct 30, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Potential Risk:
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S62
Notice Date: Nov 27, 2020
Recall Date: Oct 30, 2020
Ford Motor Company
NHTSA Campaign: 19V651000 SAFETY RECALL
311.9K Vehicles Affected
Recall Date: Sep 11, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

Potential Risk:
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S29
Notice Date: Nov 8, 2019
Recall Date: Sep 11, 2019
Ford Motor Company
NHTSA Campaign: 19V435000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 10, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Potential Risk:
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S17
Notice Date: Jun 26, 2019
Recall Date: Jun 10, 2019
Ford Motor Company
NHTSA Campaign: 17V530000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Aug 28, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

Potential Risk:
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17S23
Notice Date: Sep 13, 2017
Recall Date: Aug 28, 2017
Ford Motor Company
NHTSA Campaign: 17E048000 SAFETY RECALL
630 Vehicles Affected
Recall Date: Aug 28, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Potential Risk:
A loss of the wheel or wheel end can increase the risk of a crash.
FREE Recall Solution:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Notice Date: Jul 31, 2017
Recall Date: Aug 28, 2017
Ford Motor Company
NHTSA Campaign: 17V332000 SAFETY RECALL
2.2K Vehicles Affected
Recall Date: May 22, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17C08
Notice Date: Jun 7, 2017
Recall Date: May 22, 2017
Ford Motor Company
NHTSA Campaign: 16V925000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Dec 22, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Potential Risk:
An oil leak, in the presence of an ignition source, increases the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16S46
Notice Date: Jan 31, 2017
Recall Date: Dec 22, 2016

Consumer Complaints

1.7K Complaints
Ford Motor Company
Campaign: 11479915 Other
Aug 18, 2022
Defect Description:

ENGINE

Potential Consequences:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Corrective Action:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Additional Notes:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Manufacturer: FORD
Mfg Campaign: 11479915
Notice Date: Aug 18, 2022
Recall Date: Aug 18, 2022
Ford Motor Company
Campaign: 11479915 Other
Aug 18, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Corrective Action:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Additional Notes:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Manufacturer: FORD
Mfg Campaign: 11479915
Notice Date: Aug 18, 2022
Recall Date: Aug 18, 2022
Ford Motor Company
Campaign: 11479915 Other
Aug 18, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Corrective Action:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Additional Notes:

Carbon monoxide leaking into my car—tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

Manufacturer: FORD
Mfg Campaign: 11479915
Notice Date: Aug 18, 2022
Recall Date: Aug 18, 2022
Ford Motor Company
Campaign: 11479967 Other
Aug 18, 2022
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the power steering assist would fail to operate as needed. The contact stated that excessive force was required to steer the vehicle due to the failure. The contact took the vehicle to the dealer and was informed that the tires and battery were the cause of the steering failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V530000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.

Corrective Action:

The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the power steering assist would fail to operate as needed. The contact stated that excessive force was required to steer the vehicle due to the failure. The contact took the vehicle to the dealer and was informed that the tires and battery were the cause of the steering failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V530000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.

Additional Notes:

The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the power steering assist would fail to operate as needed. The contact stated that excessive force was required to steer the vehicle due to the failure. The contact took the vehicle to the dealer and was informed that the tires and battery were the cause of the steering failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V530000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.

Manufacturer: FORD
Mfg Campaign: 11479967
Notice Date: Aug 18, 2022
Recall Date: Aug 18, 2022
Ford Motor Company
Campaign: 11479574 Other
Aug 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.

Corrective Action:

On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.

Additional Notes:

On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.

Manufacturer: FORD
Mfg Campaign: 11479574
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
Ford Motor Company
Campaign: 11479574 Other
Aug 16, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.

Corrective Action:

On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.

Additional Notes:

On freeway, pushed brakes but vehicle did not stop or slow down resulting in multi car rear end collision. Auto braking and ABS features did not engage. Vehicle was towed and our insurance agent claim adjuster recommended we reach out to you. No warning lamps, messages, etc. went off at the time or had gone off previously.

Manufacturer: FORD
Mfg Campaign: 11479574
Notice Date: Aug 16, 2022
Recall Date: Aug 16, 2022
Ford Motor Company
Campaign: 11477725 Other
Aug 5, 2022
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2017 Ford Explorer. The contact stated that the vehicle previously had the driver's side rear seat belt retainer replaced; however, the failure recurred with the passenger's side rear seat belt retainer. The vehicle was taken to the dealer where it was diagnosed that the passenger's side rear seat belt retainer had fractured inside the buckle assembly. The dealer informed the contact that the passenger's side rear seat belt retainer needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 78,000.

Corrective Action:

The contact owns a 2017 Ford Explorer. The contact stated that the vehicle previously had the driver's side rear seat belt retainer replaced; however, the failure recurred with the passenger's side rear seat belt retainer. The vehicle was taken to the dealer where it was diagnosed that the passenger's side rear seat belt retainer had fractured inside the buckle assembly. The dealer informed the contact that the passenger's side rear seat belt retainer needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 78,000.

Additional Notes:

The contact owns a 2017 Ford Explorer. The contact stated that the vehicle previously had the driver's side rear seat belt retainer replaced; however, the failure recurred with the passenger's side rear seat belt retainer. The vehicle was taken to the dealer where it was diagnosed that the passenger's side rear seat belt retainer had fractured inside the buckle assembly. The dealer informed the contact that the passenger's side rear seat belt retainer needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 78,000.

Manufacturer: FORD
Mfg Campaign: 11477725
Notice Date: Aug 5, 2022
Recall Date: Aug 5, 2022
Ford Motor Company
Campaign: 11477591 Other
Aug 4, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Corrective Action:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Additional Notes:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Manufacturer: FORD
Mfg Campaign: 11477591
Notice Date: Aug 4, 2022
Recall Date: Aug 4, 2022
Ford Motor Company
Campaign: 11477591 Other
Aug 4, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Corrective Action:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Additional Notes:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Manufacturer: FORD
Mfg Campaign: 11477591
Notice Date: Aug 4, 2022
Recall Date: Aug 4, 2022
Ford Motor Company
Campaign: 11477591 Other
Aug 4, 2022
Defect Description:

STRUCTURE:BODY:ROOF AND PILLARS

Potential Consequences:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Corrective Action:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Additional Notes:

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Manufacturer: FORD
Mfg Campaign: 11477591
Notice Date: Aug 4, 2022
Recall Date: Aug 4, 2022
Ford Motor Company
Campaign: 11474698 Other
Jul 19, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

Corrective Action:

The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

Additional Notes:

The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

Manufacturer: FORD
Mfg Campaign: 11474698
Notice Date: Jul 19, 2022
Recall Date: Jul 19, 2022
Ford Motor Company
Campaign: 11474698 Other
Jul 19, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

Corrective Action:

The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

Additional Notes:

The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

Manufacturer: FORD
Mfg Campaign: 11474698
Notice Date: Jul 19, 2022
Recall Date: Jul 19, 2022
Ford Motor Company
Campaign: 11474481 Other
4 Vehicles Affected
Jul 18, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Exhaust Fumes entering the passenger cabin through the heat/ac vents and causing carbon monoxide poisoning to passengers! Having medical issues due to this issue and it has been found twice and it’s been doing this since day 3 of owning it! Purchased new on February 21, 2018 with only 2 miles and 6 miles when paperwork was signed! On day 5, 02-26-2018, called dealer was told by the salesman Tommy, it was the new smell and it would go away, Never has and never will! I’ve been sick for over 2 years and 90% of my medical issues has came from purchasing this vehicle and it’s still releasing exhaust fumes and causing me problems. I would like to know WHY a recall has never been done and FORD to be made response for their actions and deceit for this major problem!

Corrective Action:

Exhaust Fumes entering the passenger cabin through the heat/ac vents and causing carbon monoxide poisoning to passengers! Having medical issues due to this issue and it has been found twice and it’s been doing this since day 3 of owning it! Purchased new on February 21, 2018 with only 2 miles and 6 miles when paperwork was signed! On day 5, 02-26-2018, called dealer was told by the salesman Tommy, it was the new smell and it would go away, Never has and never will! I’ve been sick for over 2 years and 90% of my medical issues has came from purchasing this vehicle and it’s still releasing exhaust fumes and causing me problems. I would like to know WHY a recall has never been done and FORD to be made response for their actions and deceit for this major problem!

Additional Notes:

Exhaust Fumes entering the passenger cabin through the heat/ac vents and causing carbon monoxide poisoning to passengers! Having medical issues due to this issue and it has been found twice and it’s been doing this since day 3 of owning it! Purchased new on February 21, 2018 with only 2 miles and 6 miles when paperwork was signed! On day 5, 02-26-2018, called dealer was told by the salesman Tommy, it was the new smell and it would go away, Never has and never will! I’ve been sick for over 2 years and 90% of my medical issues has came from purchasing this vehicle and it’s still releasing exhaust fumes and causing me problems. I would like to know WHY a recall has never been done and FORD to be made response for their actions and deceit for this major problem!

Manufacturer: FORD
Mfg Campaign: 11474481
Notice Date: Jul 18, 2022
Recall Date: Jul 18, 2022
Ford Motor Company
Campaign: 11474338 Other
Jul 17, 2022
Defect Description:

ENGINE

Potential Consequences:

Ford Eco Boost Coolant Intrusion Issues. If the car sits an idles the coolant light will come on an say the coolant is too hotIf I run the air conditioning it will do the say, or drive it on the freeway. There are no leaks, no were. And you can smell the coolant, it smells really hot. My engine line is on.

Corrective Action:

Ford Eco Boost Coolant Intrusion Issues. If the car sits an idles the coolant light will come on an say the coolant is too hotIf I run the air conditioning it will do the say, or drive it on the freeway. There are no leaks, no were. And you can smell the coolant, it smells really hot. My engine line is on.

Additional Notes:

Ford Eco Boost Coolant Intrusion Issues. If the car sits an idles the coolant light will come on an say the coolant is too hotIf I run the air conditioning it will do the say, or drive it on the freeway. There are no leaks, no were. And you can smell the coolant, it smells really hot. My engine line is on.

Manufacturer: FORD
Mfg Campaign: 11474338
Notice Date: Jul 17, 2022
Recall Date: Jul 17, 2022
Ford Motor Company
Campaign: 11474345 Other
Jul 17, 2022
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The gasket or weatherstripping around windshield is falling away from the windshield. This has led to leaking into the headliner to the map light around the frame of the door on body of car and flooded floorboard.

Corrective Action:

The gasket or weatherstripping around windshield is falling away from the windshield. This has led to leaking into the headliner to the map light around the frame of the door on body of car and flooded floorboard.

Additional Notes:

The gasket or weatherstripping around windshield is falling away from the windshield. This has led to leaking into the headliner to the map light around the frame of the door on body of car and flooded floorboard.

Manufacturer: FORD
Mfg Campaign: 11474345
Notice Date: Jul 17, 2022
Recall Date: Jul 17, 2022
Ford Motor Company
Campaign: 11473808 Other
Jul 14, 2022
Defect Description:

ENGINE

Potential Consequences:

Transmission is giving out has turned off while driving and sometimes it won't go reverse and Or won't go into gears Machine shows code p0731

Corrective Action:

Transmission is giving out has turned off while driving and sometimes it won't go reverse and Or won't go into gears Machine shows code p0731

Additional Notes:

Transmission is giving out has turned off while driving and sometimes it won't go reverse and Or won't go into gears Machine shows code p0731

Manufacturer: FORD
Mfg Campaign: 11473808
Notice Date: Jul 14, 2022
Recall Date: Jul 14, 2022
Ford Motor Company
Campaign: 11473341 Other
Jul 11, 2022
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2017 Ford Explorer. The contact stated that while driving at 80 MPH, the windshield trim detached from the vehicle. The contact took the vehicle to the dealer and had the trim replaced out of pocket. The contact then stated that both the driver’s and passenger’s side pillar trims had started to detach and was temporarily sealed with tape. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Ford Explorer. The contact stated that while driving at 80 MPH, the windshield trim detached from the vehicle. The contact took the vehicle to the dealer and had the trim replaced out of pocket. The contact then stated that both the driver’s and passenger’s side pillar trims had started to detach and was temporarily sealed with tape. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Ford Explorer. The contact stated that while driving at 80 MPH, the windshield trim detached from the vehicle. The contact took the vehicle to the dealer and had the trim replaced out of pocket. The contact then stated that both the driver’s and passenger’s side pillar trims had started to detach and was temporarily sealed with tape. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Manufacturer: FORD
Mfg Campaign: 11473341
Notice Date: Jul 11, 2022
Recall Date: Jul 11, 2022
Ford Motor Company
Campaign: 11473179 Other
Jul 10, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

While backing out of our driveway the car started speeding up and the brakes failed. Even with repeated pumping of brakes the car wouldn’t stop. We finally jammed the shift lever into park and even then it continue moving for a short distance. We wiped out our neighbors mailbox. It did the same thing yesterday but we thought my husband accidentally hit the gas instead of the brake. Today we know it was the car.

Corrective Action:

While backing out of our driveway the car started speeding up and the brakes failed. Even with repeated pumping of brakes the car wouldn’t stop. We finally jammed the shift lever into park and even then it continue moving for a short distance. We wiped out our neighbors mailbox. It did the same thing yesterday but we thought my husband accidentally hit the gas instead of the brake. Today we know it was the car.

Additional Notes:

While backing out of our driveway the car started speeding up and the brakes failed. Even with repeated pumping of brakes the car wouldn’t stop. We finally jammed the shift lever into park and even then it continue moving for a short distance. We wiped out our neighbors mailbox. It did the same thing yesterday but we thought my husband accidentally hit the gas instead of the brake. Today we know it was the car.

Manufacturer: FORD
Mfg Campaign: 11473179
Notice Date: Jul 10, 2022
Recall Date: Jul 10, 2022
Ford Motor Company
Campaign: 11473217 Other
Jul 10, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WINDSHIELD TRIM LOOSENED AND DETACHES WHILE DRIVING. CAN CREATE A ROAD HAZARD FOR OTHERS, INCREASING RISK OF AN ACCIDENT. HAVE SEEN IN COUNTLESS OTHER EXPLORERS WITH SAME PROBLEM! THIS IS A MAJOR HAZARD!!!!

Corrective Action:

WINDSHIELD TRIM LOOSENED AND DETACHES WHILE DRIVING. CAN CREATE A ROAD HAZARD FOR OTHERS, INCREASING RISK OF AN ACCIDENT. HAVE SEEN IN COUNTLESS OTHER EXPLORERS WITH SAME PROBLEM! THIS IS A MAJOR HAZARD!!!!

Additional Notes:

WINDSHIELD TRIM LOOSENED AND DETACHES WHILE DRIVING. CAN CREATE A ROAD HAZARD FOR OTHERS, INCREASING RISK OF AN ACCIDENT. HAVE SEEN IN COUNTLESS OTHER EXPLORERS WITH SAME PROBLEM! THIS IS A MAJOR HAZARD!!!!

Manufacturer: FORD
Mfg Campaign: 11473217
Notice Date: Jul 10, 2022
Recall Date: Jul 10, 2022
Ford Motor Company
Campaign: 11473115 Other
Jul 9, 2022
Defect Description:

SUSPENSION

Potential Consequences:

Rear bushing has split causing the rear end to sway and rattle loudly. Extreme safety concern. Unable to get in contact with any of the dealerships in Tucson AZ in regards to this matter.

Corrective Action:

Rear bushing has split causing the rear end to sway and rattle loudly. Extreme safety concern. Unable to get in contact with any of the dealerships in Tucson AZ in regards to this matter.

Additional Notes:

Rear bushing has split causing the rear end to sway and rattle loudly. Extreme safety concern. Unable to get in contact with any of the dealerships in Tucson AZ in regards to this matter.

Manufacturer: FORD
Mfg Campaign: 11473115
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022

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