Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S29
Recall Date: Sep 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S23
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C08
Recall Date: May 22, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
Corrective Action:
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
Additional Notes:
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
Mfg Campaign: 11569826
Recall Date: Feb 4, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
Corrective Action:
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
Additional Notes:
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.
Mfg Campaign: 11569826
Recall Date: Feb 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When it rains, water leaks from the lights, seatbelts and dome lights. The water collects on the passenger floorboard front and rear and collects in the spare tire well. The car is now starting to mold this winter. We have brought the car in past years to be fixed with the Ford dealership not able to fix the reason for the leaking. yes, this car is available for inspection. The car is forming mold spores inside and we are unable to park under cover. It is potential for making us sick. Ford could not find a source of how to fix the water leak.
Corrective Action:
When it rains, water leaks from the lights, seatbelts and dome lights. The water collects on the passenger floorboard front and rear and collects in the spare tire well. The car is now starting to mold this winter. We have brought the car in past years to be fixed with the Ford dealership not able to fix the reason for the leaking. yes, this car is available for inspection. The car is forming mold spores inside and we are unable to park under cover. It is potential for making us sick. Ford could not find a source of how to fix the water leak.
Additional Notes:
When it rains, water leaks from the lights, seatbelts and dome lights. The water collects on the passenger floorboard front and rear and collects in the spare tire well. The car is now starting to mold this winter. We have brought the car in past years to be fixed with the Ford dealership not able to fix the reason for the leaking. yes, this car is available for inspection. The car is forming mold spores inside and we are unable to park under cover. It is potential for making us sick. Ford could not find a source of how to fix the water leak.
Mfg Campaign: 11569856
Recall Date: Feb 4, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.
Mfg Campaign: 11568624
Recall Date: Jan 29, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.
Mfg Campaign: 11568624
Recall Date: Jan 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Issue with CAM Phasers when looking into the problem I noticed there was a recall for other 3.5 EcoBoost engines on other models but not on a Ford Explorer with the same engine.
Corrective Action:
Issue with CAM Phasers when looking into the problem I noticed there was a recall for other 3.5 EcoBoost engines on other models but not on a Ford Explorer with the same engine.
Additional Notes:
Issue with CAM Phasers when looking into the problem I noticed there was a recall for other 3.5 EcoBoost engines on other models but not on a Ford Explorer with the same engine.
Mfg Campaign: 11567944
Recall Date: Jan 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving 35 MPH, there was a whirling sound while shifting gear. There were no warning lights illuminated. The vehicle was taken to Villages Transmission & Auto Clinic and was diagnosed with a failed transmission. The vehicle was not yet repaired. The contact stated that the started was previously replaced by the Villages Transmission & Auto Clinic. The contact was informed that the transmission was dropped to access the starter switch for the repair. The starter switch was replaced. The contact stated that the vehicle was taken back to Villages Transmission & Auto Clinic because the heat was inoperable however, the vehicle mis-diagnosed with a failed water pump. The contact stated that the mechanic dropped the transmission to replace the water pump. While replacing the water pump, the mechanic replaced the valve cover gasket, spark plugs, crank shaft seal kit front, antifreeze, and timing chain kit. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 129,828.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving 35 MPH, there was a whirling sound while shifting gear. There were no warning lights illuminated. The vehicle was taken to Villages Transmission & Auto Clinic and was diagnosed with a failed transmission. The vehicle was not yet repaired. The contact stated that the started was previously replaced by the Villages Transmission & Auto Clinic. The contact was informed that the transmission was dropped to access the starter switch for the repair. The starter switch was replaced. The contact stated that the vehicle was taken back to Villages Transmission & Auto Clinic because the heat was inoperable however, the vehicle mis-diagnosed with a failed water pump. The contact stated that the mechanic dropped the transmission to replace the water pump. While replacing the water pump, the mechanic replaced the valve cover gasket, spark plugs, crank shaft seal kit front, antifreeze, and timing chain kit. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 129,828.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving 35 MPH, there was a whirling sound while shifting gear. There were no warning lights illuminated. The vehicle was taken to Villages Transmission & Auto Clinic and was diagnosed with a failed transmission. The vehicle was not yet repaired. The contact stated that the started was previously replaced by the Villages Transmission & Auto Clinic. The contact was informed that the transmission was dropped to access the starter switch for the repair. The starter switch was replaced. The contact stated that the vehicle was taken back to Villages Transmission & Auto Clinic because the heat was inoperable however, the vehicle mis-diagnosed with a failed water pump. The contact stated that the mechanic dropped the transmission to replace the water pump. While replacing the water pump, the mechanic replaced the valve cover gasket, spark plugs, crank shaft seal kit front, antifreeze, and timing chain kit. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 129,828.
Mfg Campaign: 11567863
Recall Date: Jan 25, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.
Corrective Action:
Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.
Additional Notes:
Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.
Mfg Campaign: 11567407
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.
Corrective Action:
Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.
Additional Notes:
Rear toe joint arm used to replace recalled rear toe joint arm is causing the tires in the back to tilt leaving vehicle at risk of roll over accident from tire, axel, or suspention failure. The suv becomes increasingly unstable and difficult to control. The mechanic said it was a miracle that my suv had not flipped. When I took this issue to the dealership, the service manager was aware of the issue and had a "high percentage" of cars that had the recall service done returning with the same problem. Despite this information being passed on to ford by its dealership service departments, Ford is continuing to place drivers at risk by using the toe joint arm that is too small. Pictures: rear vs front tires purchased same time, allign.before new toe joint placed with report, then after, recall work done and , allign report, toe joint arms used for recall. Date below is when my car was taken out of service for safety. Most driving speeds 25 to 35 mph zones.
Mfg Campaign: 11567407
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Shark fin antenna flew off the car. Plastic piece only, the rest of the component is attached and exposed. At a visit with the local Ford Dealership I had requested a repair to a current recall on the vehicle and to inspection the antenna. Upon their inspection they state they do not need to perform work on the recalled problem and that the shark fin would be $590 for the piece that detached although I did not hit anything for the plastic to fall off. Also, if I did hit it on something I believe the whole piece would've completely detached not just the plastic piece. Upon many google searches, it appears this is a common issue. This piece flying off the vehicle could fly into the vehicle behind me and at the rates of speed commonly traveled it could cause severe damage to the driver.
Corrective Action:
Shark fin antenna flew off the car. Plastic piece only, the rest of the component is attached and exposed. At a visit with the local Ford Dealership I had requested a repair to a current recall on the vehicle and to inspection the antenna. Upon their inspection they state they do not need to perform work on the recalled problem and that the shark fin would be $590 for the piece that detached although I did not hit anything for the plastic to fall off. Also, if I did hit it on something I believe the whole piece would've completely detached not just the plastic piece. Upon many google searches, it appears this is a common issue. This piece flying off the vehicle could fly into the vehicle behind me and at the rates of speed commonly traveled it could cause severe damage to the driver.
Additional Notes:
Shark fin antenna flew off the car. Plastic piece only, the rest of the component is attached and exposed. At a visit with the local Ford Dealership I had requested a repair to a current recall on the vehicle and to inspection the antenna. Upon their inspection they state they do not need to perform work on the recalled problem and that the shark fin would be $590 for the piece that detached although I did not hit anything for the plastic to fall off. Also, if I did hit it on something I believe the whole piece would've completely detached not just the plastic piece. Upon many google searches, it appears this is a common issue. This piece flying off the vehicle could fly into the vehicle behind me and at the rates of speed commonly traveled it could cause severe damage to the driver.
Mfg Campaign: 11567448
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Corrective Action:
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Additional Notes:
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Mfg Campaign: 11567302
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Corrective Action:
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Additional Notes:
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Mfg Campaign: 11567302
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Me levanté por la mañana para llevar Mis hijos ala escuela y ya estaba rayada la troca ..desconocido
Corrective Action:
Me levanté por la mañana para llevar Mis hijos ala escuela y ya estaba rayada la troca ..desconocido
Additional Notes:
Me levanté por la mañana para llevar Mis hijos ala escuela y ya estaba rayada la troca ..desconocido
Mfg Campaign: 11567314
Recall Date: Jan 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Exhaust fumes entering inside vehicle when idling and driving on the road. Must drive with windows open and still cannot drive for over a few miles. Get a headache and effects lungs. Vehicle is now parked and cannot use. Exhaust is leaking near engine. Looks like a cracked manifold. Unsafe to use. Date this occurred is an estimate because I do not know how long this has been a problem. There are other 2017 models with the same issue.
Corrective Action:
Exhaust fumes entering inside vehicle when idling and driving on the road. Must drive with windows open and still cannot drive for over a few miles. Get a headache and effects lungs. Vehicle is now parked and cannot use. Exhaust is leaking near engine. Looks like a cracked manifold. Unsafe to use. Date this occurred is an estimate because I do not know how long this has been a problem. There are other 2017 models with the same issue.
Additional Notes:
Exhaust fumes entering inside vehicle when idling and driving on the road. Must drive with windows open and still cannot drive for over a few miles. Get a headache and effects lungs. Vehicle is now parked and cannot use. Exhaust is leaking near engine. Looks like a cracked manifold. Unsafe to use. Date this occurred is an estimate because I do not know how long this has been a problem. There are other 2017 models with the same issue.
Mfg Campaign: 11566699
Recall Date: Jan 20, 2024
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contacted stated while reaching down between the driver's front side of the seat to retrieve an item, the sharp edge of the seat frame cut her hand. The contact also stated that several passengers had cut their hands while retrieving an item from the passenger’s side front seat. The vehicle was taken to the dealer. The vehicle was repaired under NHTSA Campaign Number: 19V651000 (Seats) however, the failure persisted. The manufacturer was made aware of the failure but transferred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contacted stated while reaching down between the driver's front side of the seat to retrieve an item, the sharp edge of the seat frame cut her hand. The contact also stated that several passengers had cut their hands while retrieving an item from the passenger’s side front seat. The vehicle was taken to the dealer. The vehicle was repaired under NHTSA Campaign Number: 19V651000 (Seats) however, the failure persisted. The manufacturer was made aware of the failure but transferred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contacted stated while reaching down between the driver's front side of the seat to retrieve an item, the sharp edge of the seat frame cut her hand. The contact also stated that several passengers had cut their hands while retrieving an item from the passenger’s side front seat. The vehicle was taken to the dealer. The vehicle was repaired under NHTSA Campaign Number: 19V651000 (Seats) however, the failure persisted. The manufacturer was made aware of the failure but transferred the contact to the NHTSA Hotline. The approximate failure mileage was 34,000.
Mfg Campaign: 11566491
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When I was driving down the highway at a normal speed (65 mph) the passenger side windshield trim piece detached from my vehicle. I was not able to confirm that the piece of trim was the origin of the noice. I was not able to determine that until I reached my destination. This is a large trim piece and I could imagine it could cause damage to vehicles behind either to their vehicles or their tires. I will be taking the vehicle into the dealership to have the area with the missing trim inspected. It has not been inspected by police or insurance. There were no warning lights, sounds, or any indication that the piece was about to fail.
Corrective Action:
When I was driving down the highway at a normal speed (65 mph) the passenger side windshield trim piece detached from my vehicle. I was not able to confirm that the piece of trim was the origin of the noice. I was not able to determine that until I reached my destination. This is a large trim piece and I could imagine it could cause damage to vehicles behind either to their vehicles or their tires. I will be taking the vehicle into the dealership to have the area with the missing trim inspected. It has not been inspected by police or insurance. There were no warning lights, sounds, or any indication that the piece was about to fail.
Additional Notes:
When I was driving down the highway at a normal speed (65 mph) the passenger side windshield trim piece detached from my vehicle. I was not able to confirm that the piece of trim was the origin of the noice. I was not able to determine that until I reached my destination. This is a large trim piece and I could imagine it could cause damage to vehicles behind either to their vehicles or their tires. I will be taking the vehicle into the dealership to have the area with the missing trim inspected. It has not been inspected by police or insurance. There were no warning lights, sounds, or any indication that the piece was about to fail.
Mfg Campaign: 11565373
Recall Date: Jan 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving 50 MPH, the engine temperature warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the internal water pump needed to be replaced. The vehicle was not repaired. The dealer was contacted, and it was stated that the vehicle was no longer under warranty. The manufacturer was notified of the failure and a case was opened. The failure mileage was 59,800.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving 50 MPH, the engine temperature warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the internal water pump needed to be replaced. The vehicle was not repaired. The dealer was contacted, and it was stated that the vehicle was no longer under warranty. The manufacturer was notified of the failure and a case was opened. The failure mileage was 59,800.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving 50 MPH, the engine temperature warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the internal water pump needed to be replaced. The vehicle was not repaired. The dealer was contacted, and it was stated that the vehicle was no longer under warranty. The manufacturer was notified of the failure and a case was opened. The failure mileage was 59,800.
Mfg Campaign: 11564213
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Once I reach 65 mph it sounds like bees are in my truck. It's a very annoying sound and it feels the windshield will come off.
Corrective Action:
Once I reach 65 mph it sounds like bees are in my truck. It's a very annoying sound and it feels the windshield will come off.
Additional Notes:
Once I reach 65 mph it sounds like bees are in my truck. It's a very annoying sound and it feels the windshield will come off.
Mfg Campaign: 11563445
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shutters, jerks and loses acceleration between 50 to 60 miles per hour. Can cause accident with other vehicles behind on freeway or any other circumstance. Have had vehicles behind me almost ram the back of my vehicle when this happens. No warning lights on dash. 12/27/23 Dealer says it’s the Torque Converter. Issue occurs every time during acceleration and deceleration. Has been going on for several years but I didn’t know it was an actual transmission problem. Dealer told me when I purchased vehicle that the car had to learn my driving habits and that’s all it is. Has not been inspected by anyone other than dealer
Corrective Action:
Vehicle shutters, jerks and loses acceleration between 50 to 60 miles per hour. Can cause accident with other vehicles behind on freeway or any other circumstance. Have had vehicles behind me almost ram the back of my vehicle when this happens. No warning lights on dash. 12/27/23 Dealer says it’s the Torque Converter. Issue occurs every time during acceleration and deceleration. Has been going on for several years but I didn’t know it was an actual transmission problem. Dealer told me when I purchased vehicle that the car had to learn my driving habits and that’s all it is. Has not been inspected by anyone other than dealer
Additional Notes:
Vehicle shutters, jerks and loses acceleration between 50 to 60 miles per hour. Can cause accident with other vehicles behind on freeway or any other circumstance. Have had vehicles behind me almost ram the back of my vehicle when this happens. No warning lights on dash. 12/27/23 Dealer says it’s the Torque Converter. Issue occurs every time during acceleration and deceleration. Has been going on for several years but I didn’t know it was an actual transmission problem. Dealer told me when I purchased vehicle that the car had to learn my driving habits and that’s all it is. Has not been inspected by anyone other than dealer
Mfg Campaign: 11562216
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front windshield rubber trim is disintegrating, dry rotted and cracked throughout, separating from windshield, pieces about to fly off. Vibrates and makes sound when driving 55 mph or more.
Corrective Action:
Front windshield rubber trim is disintegrating, dry rotted and cracked throughout, separating from windshield, pieces about to fly off. Vibrates and makes sound when driving 55 mph or more.
Additional Notes:
Front windshield rubber trim is disintegrating, dry rotted and cracked throughout, separating from windshield, pieces about to fly off. Vibrates and makes sound when driving 55 mph or more.
Mfg Campaign: 11562417
Recall Date: Dec 28, 2023
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