Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11128353
Recall Date: Sep 9, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11128353
Recall Date: Sep 9, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING MY FORD EXPLORER 2016 THE STEERING WHEEL STARTED MAKING A SOUND WHEN THE WHEEL WAS TURNED, BOTH WHEN TURNING FROM A STOP OR GOING AROUND A CURVE. IT WOULD ALSO CATCH AND SORT OF STICK WHEN THE WHEEL WAS TURNED AND WOULDN'T EASILY TURN BACK TO NORMAL AFTER THE TURN OR CURVE HAD BEEN MADE. WE TOOK IT TO THE DEALER AND THE RACK AND PINION HAS TO BE REPLACED, COSTING $1885. IT WAS NOT SAFE TO DRIVE BC OF THE STEERING WELL STICKING.
Corrective Action:
WHEN DRIVING MY FORD EXPLORER 2016 THE STEERING WHEEL STARTED MAKING A SOUND WHEN THE WHEEL WAS TURNED, BOTH WHEN TURNING FROM A STOP OR GOING AROUND A CURVE. IT WOULD ALSO CATCH AND SORT OF STICK WHEN THE WHEEL WAS TURNED AND WOULDN'T EASILY TURN BACK TO NORMAL AFTER THE TURN OR CURVE HAD BEEN MADE. WE TOOK IT TO THE DEALER AND THE RACK AND PINION HAS TO BE REPLACED, COSTING $1885. IT WAS NOT SAFE TO DRIVE BC OF THE STEERING WELL STICKING.
Additional Notes:
WHEN DRIVING MY FORD EXPLORER 2016 THE STEERING WHEEL STARTED MAKING A SOUND WHEN THE WHEEL WAS TURNED, BOTH WHEN TURNING FROM A STOP OR GOING AROUND A CURVE. IT WOULD ALSO CATCH AND SORT OF STICK WHEN THE WHEEL WAS TURNED AND WOULDN'T EASILY TURN BACK TO NORMAL AFTER THE TURN OR CURVE HAD BEEN MADE. WE TOOK IT TO THE DEALER AND THE RACK AND PINION HAS TO BE REPLACED, COSTING $1885. IT WAS NOT SAFE TO DRIVE BC OF THE STEERING WELL STICKING.
Mfg Campaign: 11128215
Recall Date: Sep 8, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR WAS WEAK TO START FOR 2DAYS.. DAY 3@ 5AM I PUSHED THE KEY 2XS TO START MY 2016 FOR EXPLORER FROM INSIDE MY HOUSE. IT DIDN'T START SO I GOT INSIDE THE CAR & PUSHED THE START BUTTON, IT MADE CLICKING SOUND THEN SAID SYSTEM SHUTTING DOWN! LATER THAT. AFTERNOON I LOOKED UNDER HOOD & BATTERY ACID WAS EVERYWHERE. THE MOTOR CRAFT BATTERY EXPLODED!
Corrective Action:
THE CAR WAS WEAK TO START FOR 2DAYS.. DAY 3@ 5AM I PUSHED THE KEY 2XS TO START MY 2016 FOR EXPLORER FROM INSIDE MY HOUSE. IT DIDN'T START SO I GOT INSIDE THE CAR & PUSHED THE START BUTTON, IT MADE CLICKING SOUND THEN SAID SYSTEM SHUTTING DOWN! LATER THAT. AFTERNOON I LOOKED UNDER HOOD & BATTERY ACID WAS EVERYWHERE. THE MOTOR CRAFT BATTERY EXPLODED!
Additional Notes:
THE CAR WAS WEAK TO START FOR 2DAYS.. DAY 3@ 5AM I PUSHED THE KEY 2XS TO START MY 2016 FOR EXPLORER FROM INSIDE MY HOUSE. IT DIDN'T START SO I GOT INSIDE THE CAR & PUSHED THE START BUTTON, IT MADE CLICKING SOUND THEN SAID SYSTEM SHUTTING DOWN! LATER THAT. AFTERNOON I LOOKED UNDER HOOD & BATTERY ACID WAS EVERYWHERE. THE MOTOR CRAFT BATTERY EXPLODED!
Mfg Campaign: 11128234
Recall Date: Sep 8, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
YES EXHAUST IS STILL COMING OUT AFTER REPAIR IN CAR AND CARBON MONOXIDE ALARM WENT OFF IN CAR YEATERDAY
Corrective Action:
YES EXHAUST IS STILL COMING OUT AFTER REPAIR IN CAR AND CARBON MONOXIDE ALARM WENT OFF IN CAR YEATERDAY
Additional Notes:
YES EXHAUST IS STILL COMING OUT AFTER REPAIR IN CAR AND CARBON MONOXIDE ALARM WENT OFF IN CAR YEATERDAY
Mfg Campaign: 11127969
Recall Date: Sep 6, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO FLAGSHIP FORD (850 FERN DRIVE, BALDWIN, WISCONSIN 54002, (715) 684-4520) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO FLAGSHIP FORD (850 FERN DRIVE, BALDWIN, WISCONSIN 54002, (715) 684-4520) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO FLAGSHIP FORD (850 FERN DRIVE, BALDWIN, WISCONSIN 54002, (715) 684-4520) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING UNIT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Mfg Campaign: 11124473
Recall Date: Sep 5, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Corrective Action:
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Additional Notes:
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Mfg Campaign: 11123917
Recall Date: Sep 1, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Corrective Action:
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Additional Notes:
CARBON MONOXIDE RELEASE INTO CAR REMAINS EVEN AFTER DEALER REPAIR
Mfg Campaign: 11123917
Recall Date: Sep 1, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE 25,000 MILES ON THESE TIRES AND THEY ARE PEELING APART. AT 20,000 I NOTICED IT AND TOOK TO DEALERSHIP. THEY MADE EXCUSES AND SAID I RAN SOMETHING OVER. THERE ARE OTHER RECALLS ON SIMILAR TIRES. THEY ARE LITERALLY PEEKING APART. THIS VEHICLE IS ONLY 2 1/2 YEARS NEW.
Corrective Action:
I HAVE 25,000 MILES ON THESE TIRES AND THEY ARE PEELING APART. AT 20,000 I NOTICED IT AND TOOK TO DEALERSHIP. THEY MADE EXCUSES AND SAID I RAN SOMETHING OVER. THERE ARE OTHER RECALLS ON SIMILAR TIRES. THEY ARE LITERALLY PEEKING APART. THIS VEHICLE IS ONLY 2 1/2 YEARS NEW.
Additional Notes:
I HAVE 25,000 MILES ON THESE TIRES AND THEY ARE PEELING APART. AT 20,000 I NOTICED IT AND TOOK TO DEALERSHIP. THEY MADE EXCUSES AND SAID I RAN SOMETHING OVER. THERE ARE OTHER RECALLS ON SIMILAR TIRES. THEY ARE LITERALLY PEEKING APART. THIS VEHICLE IS ONLY 2 1/2 YEARS NEW.
Mfg Campaign: 11123933
Recall Date: Sep 1, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
OK LET'S START WITH THE FACT THAT WE'VE HAD STEERING ISSUES FROM THE START WITH THIS VEHICLE. WE PAID $700 TO FIX OR BAND AID THE PROBLEM LAST MONTH. SO, WHEN IT CAME TIME FOR OUR SUMMER VACATION WE ACTUALLY CONSIDERED RENTING A CAR BECAUSE WE STILL DIDN'T THINK IT WAS RIGHT. RENT A VEHICLE WHEN WE HAVE AN ALMOST BRAND NEW VEHICLE IN THE GARAGE WITH A $500 A MONTH CAR PAYMENT?!?! AGAINST OUR BETTER JUDGMENT, WE TOOK IT FROM PA TO FL, WELL ALMOST. ALONG I-95 IN SOUTH CAROLINA AT ABOUT 11PM THE STEERING SEIZED WITH OUR FAMILY IN THE CAR. WE HAD TO GET A HOTEL ROOM, RENT A CAR AND LEAVE THE POS IN SC TO CONTINUE OUR VACATION. IT'S NOW ALMOST 3 WEEKS IN AND IT'S STILL IN SC. WE'VE ALWAYS BEEN FOREIGN CAR PEOPLE. WE HAD A HONDA PILOT FOR 12 YEARS, NEVER A PROBLEM WITH IT. IF THERE WAS A PROBLEM, IT WAS COVERED BY THE AWESOME WARRANTY OR IT WAS A RECALL. LOTS OF RECALLS, MANUFACTURER AND HONDA. WHICH, UP TILL NOW I THOUGHT WAS A PAIN IN THE ASS! NOW, I GET THAT AT LEAST THEY HAVE ENOUGH INTEGRITY TO HAVE RECALLS! FORD MOTOR COMPANY HAS THE WORST WARRANTY AND 0 INTEGRITY! WE LOVED THE LOOK AND FEEL OF THIS VEHICLE. LOOKS DEFINITELY AREN'T EVERYTHING...LESSON LEARNED. WE WILL TAKE THE LOSS ON TRADING IT IN AND GOING BACK TO HONDA, TOYOTA OR NISSAN TO KEEP OUR FAMILY SAFE. I GUESS FORD IS WAITING FOR A FATALITY?!?!
Corrective Action:
OK LET'S START WITH THE FACT THAT WE'VE HAD STEERING ISSUES FROM THE START WITH THIS VEHICLE. WE PAID $700 TO FIX OR BAND AID THE PROBLEM LAST MONTH. SO, WHEN IT CAME TIME FOR OUR SUMMER VACATION WE ACTUALLY CONSIDERED RENTING A CAR BECAUSE WE STILL DIDN'T THINK IT WAS RIGHT. RENT A VEHICLE WHEN WE HAVE AN ALMOST BRAND NEW VEHICLE IN THE GARAGE WITH A $500 A MONTH CAR PAYMENT?!?! AGAINST OUR BETTER JUDGMENT, WE TOOK IT FROM PA TO FL, WELL ALMOST. ALONG I-95 IN SOUTH CAROLINA AT ABOUT 11PM THE STEERING SEIZED WITH OUR FAMILY IN THE CAR. WE HAD TO GET A HOTEL ROOM, RENT A CAR AND LEAVE THE POS IN SC TO CONTINUE OUR VACATION. IT'S NOW ALMOST 3 WEEKS IN AND IT'S STILL IN SC. WE'VE ALWAYS BEEN FOREIGN CAR PEOPLE. WE HAD A HONDA PILOT FOR 12 YEARS, NEVER A PROBLEM WITH IT. IF THERE WAS A PROBLEM, IT WAS COVERED BY THE AWESOME WARRANTY OR IT WAS A RECALL. LOTS OF RECALLS, MANUFACTURER AND HONDA. WHICH, UP TILL NOW I THOUGHT WAS A PAIN IN THE ASS! NOW, I GET THAT AT LEAST THEY HAVE ENOUGH INTEGRITY TO HAVE RECALLS! FORD MOTOR COMPANY HAS THE WORST WARRANTY AND 0 INTEGRITY! WE LOVED THE LOOK AND FEEL OF THIS VEHICLE. LOOKS DEFINITELY AREN'T EVERYTHING...LESSON LEARNED. WE WILL TAKE THE LOSS ON TRADING IT IN AND GOING BACK TO HONDA, TOYOTA OR NISSAN TO KEEP OUR FAMILY SAFE. I GUESS FORD IS WAITING FOR A FATALITY?!?!
Additional Notes:
OK LET'S START WITH THE FACT THAT WE'VE HAD STEERING ISSUES FROM THE START WITH THIS VEHICLE. WE PAID $700 TO FIX OR BAND AID THE PROBLEM LAST MONTH. SO, WHEN IT CAME TIME FOR OUR SUMMER VACATION WE ACTUALLY CONSIDERED RENTING A CAR BECAUSE WE STILL DIDN'T THINK IT WAS RIGHT. RENT A VEHICLE WHEN WE HAVE AN ALMOST BRAND NEW VEHICLE IN THE GARAGE WITH A $500 A MONTH CAR PAYMENT?!?! AGAINST OUR BETTER JUDGMENT, WE TOOK IT FROM PA TO FL, WELL ALMOST. ALONG I-95 IN SOUTH CAROLINA AT ABOUT 11PM THE STEERING SEIZED WITH OUR FAMILY IN THE CAR. WE HAD TO GET A HOTEL ROOM, RENT A CAR AND LEAVE THE POS IN SC TO CONTINUE OUR VACATION. IT'S NOW ALMOST 3 WEEKS IN AND IT'S STILL IN SC. WE'VE ALWAYS BEEN FOREIGN CAR PEOPLE. WE HAD A HONDA PILOT FOR 12 YEARS, NEVER A PROBLEM WITH IT. IF THERE WAS A PROBLEM, IT WAS COVERED BY THE AWESOME WARRANTY OR IT WAS A RECALL. LOTS OF RECALLS, MANUFACTURER AND HONDA. WHICH, UP TILL NOW I THOUGHT WAS A PAIN IN THE ASS! NOW, I GET THAT AT LEAST THEY HAVE ENOUGH INTEGRITY TO HAVE RECALLS! FORD MOTOR COMPANY HAS THE WORST WARRANTY AND 0 INTEGRITY! WE LOVED THE LOOK AND FEEL OF THIS VEHICLE. LOOKS DEFINITELY AREN'T EVERYTHING...LESSON LEARNED. WE WILL TAKE THE LOSS ON TRADING IT IN AND GOING BACK TO HONDA, TOYOTA OR NISSAN TO KEEP OUR FAMILY SAFE. I GUESS FORD IS WAITING FOR A FATALITY?!?!
Mfg Campaign: 11123883
Recall Date: Aug 31, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED WHILE DRIVING THE CAR ON A BUSY PUBLIC STREET. EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE SAFELY OFF THE ROAD.
Corrective Action:
POWER STEERING FAILED WHILE DRIVING THE CAR ON A BUSY PUBLIC STREET. EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE SAFELY OFF THE ROAD.
Additional Notes:
POWER STEERING FAILED WHILE DRIVING THE CAR ON A BUSY PUBLIC STREET. EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE SAFELY OFF THE ROAD.
Mfg Campaign: 11123448
Recall Date: Aug 30, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE PROBLEM STARTED WHILE DRIVING AT HIGHWAY SPEED. I CAN BEST DESCRIBE IT AS A "STICKINESS" AT ABOUT 5 DEGREES OFF CENTER. THERE WAS A NOTICEABLE "CATCH" WHERE IT WOULD BECOME DIFFICULT TO TURN AND I WOULD HAVE TO FORCE THE WHEEL TO KEEP TURNING. THIS VERY DISTRACTING AT HIGHWAY SPEEDS, AND POTENTIALLY DANGEROUS. IN THE FOLLOWING WEEKS, THE PROBLEM HAS GOTTEN WORSE, TO INCLUDE INTERMITTENT SHUDDERING, THAT FEELS LIKE DRIVING OVER RUMBLE STRIPS, SQUEEKING AND CLICKING AT LOW SPEEDS, AND IF LOCKING THE STEERING OUT IN ONE DIRECTION OR ANOTHER THE WHEEL WILL "JUMP" BACK. UPON FURTHER INVESTIGATION, THIS SEEMS LINKED TO THE ELECTRONIC POWER STEERING ASSIST, WHICH THOUGH IT HASN'T FAILED COMPLETELY, IS DEFINITELY FAILING. AFTER READING OTHER SIMILAR COMPLAINTS, I NO LONGER FEEL SAFE DRIVING THIS VEHICLE WITH MY THREE KIDS, AND AM NOT WILLING TO PAY THE $2,600 REPAIR PRICE FOR A VEHICLE THAT IS ONLY 2 AND A HALF YEARS OLD. I AM NOW BACK TO DRIVING MY 12 YEAR OLD TRUCK, WHICH WHILE IT HAS IT'S OWN PROBLEMS, AT LEAST IT IS SAFE.
Corrective Action:
THE PROBLEM STARTED WHILE DRIVING AT HIGHWAY SPEED. I CAN BEST DESCRIBE IT AS A "STICKINESS" AT ABOUT 5 DEGREES OFF CENTER. THERE WAS A NOTICEABLE "CATCH" WHERE IT WOULD BECOME DIFFICULT TO TURN AND I WOULD HAVE TO FORCE THE WHEEL TO KEEP TURNING. THIS VERY DISTRACTING AT HIGHWAY SPEEDS, AND POTENTIALLY DANGEROUS. IN THE FOLLOWING WEEKS, THE PROBLEM HAS GOTTEN WORSE, TO INCLUDE INTERMITTENT SHUDDERING, THAT FEELS LIKE DRIVING OVER RUMBLE STRIPS, SQUEEKING AND CLICKING AT LOW SPEEDS, AND IF LOCKING THE STEERING OUT IN ONE DIRECTION OR ANOTHER THE WHEEL WILL "JUMP" BACK. UPON FURTHER INVESTIGATION, THIS SEEMS LINKED TO THE ELECTRONIC POWER STEERING ASSIST, WHICH THOUGH IT HASN'T FAILED COMPLETELY, IS DEFINITELY FAILING. AFTER READING OTHER SIMILAR COMPLAINTS, I NO LONGER FEEL SAFE DRIVING THIS VEHICLE WITH MY THREE KIDS, AND AM NOT WILLING TO PAY THE $2,600 REPAIR PRICE FOR A VEHICLE THAT IS ONLY 2 AND A HALF YEARS OLD. I AM NOW BACK TO DRIVING MY 12 YEAR OLD TRUCK, WHICH WHILE IT HAS IT'S OWN PROBLEMS, AT LEAST IT IS SAFE.
Additional Notes:
THE PROBLEM STARTED WHILE DRIVING AT HIGHWAY SPEED. I CAN BEST DESCRIBE IT AS A "STICKINESS" AT ABOUT 5 DEGREES OFF CENTER. THERE WAS A NOTICEABLE "CATCH" WHERE IT WOULD BECOME DIFFICULT TO TURN AND I WOULD HAVE TO FORCE THE WHEEL TO KEEP TURNING. THIS VERY DISTRACTING AT HIGHWAY SPEEDS, AND POTENTIALLY DANGEROUS. IN THE FOLLOWING WEEKS, THE PROBLEM HAS GOTTEN WORSE, TO INCLUDE INTERMITTENT SHUDDERING, THAT FEELS LIKE DRIVING OVER RUMBLE STRIPS, SQUEEKING AND CLICKING AT LOW SPEEDS, AND IF LOCKING THE STEERING OUT IN ONE DIRECTION OR ANOTHER THE WHEEL WILL "JUMP" BACK. UPON FURTHER INVESTIGATION, THIS SEEMS LINKED TO THE ELECTRONIC POWER STEERING ASSIST, WHICH THOUGH IT HASN'T FAILED COMPLETELY, IS DEFINITELY FAILING. AFTER READING OTHER SIMILAR COMPLAINTS, I NO LONGER FEEL SAFE DRIVING THIS VEHICLE WITH MY THREE KIDS, AND AM NOT WILLING TO PAY THE $2,600 REPAIR PRICE FOR A VEHICLE THAT IS ONLY 2 AND A HALF YEARS OLD. I AM NOW BACK TO DRIVING MY 12 YEAR OLD TRUCK, WHICH WHILE IT HAS IT'S OWN PROBLEMS, AT LEAST IT IS SAFE.
Mfg Campaign: 11123136
Recall Date: Aug 28, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.
Corrective Action:
SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.
Additional Notes:
SINCE THE VEHICLE HAS REACHED 40,000 MILES WE HAVE NOTICED HARD SHIFTING WHEN ACCELERATING. WHEN PUTTING THE VEHICLE IN REVERSE THERE IS A SOUND LIKE THE ENGINE MAY FALL OUT OF THE CAR.
Mfg Campaign: 11122312
Recall Date: Aug 25, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
HANKOOK TIRES ARE SHREDDING UNDER NORMAN CITY DRIVING. CAR HAS APPROX 30,000 KMS. SIDE ARE PERFECT, ONLY IN THE CENTER OF THE TIRE IS THERE ANY SHREDDING. LITERALLY, LARGE CHUNKS OF TIRE MISSING. DRIVING IS CITY PAVEMENT. UNDER 50 MPH
Corrective Action:
HANKOOK TIRES ARE SHREDDING UNDER NORMAN CITY DRIVING. CAR HAS APPROX 30,000 KMS. SIDE ARE PERFECT, ONLY IN THE CENTER OF THE TIRE IS THERE ANY SHREDDING. LITERALLY, LARGE CHUNKS OF TIRE MISSING. DRIVING IS CITY PAVEMENT. UNDER 50 MPH
Additional Notes:
HANKOOK TIRES ARE SHREDDING UNDER NORMAN CITY DRIVING. CAR HAS APPROX 30,000 KMS. SIDE ARE PERFECT, ONLY IN THE CENTER OF THE TIRE IS THERE ANY SHREDDING. LITERALLY, LARGE CHUNKS OF TIRE MISSING. DRIVING IS CITY PAVEMENT. UNDER 50 MPH
Mfg Campaign: 11121813
Recall Date: Aug 23, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I BEGAN TO NOTICE A STRONG GAS FUME SMELL IN THE CAB WHILE DRIVING. I HAVE SINCE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR REPAIRS. THE 'RECALL' REPAIR FOR CO CONCERNS DID NOTHING. I CURRENTLY STILL HAVE THE STRONG SMELL INSIDE CAB.
Corrective Action:
I BEGAN TO NOTICE A STRONG GAS FUME SMELL IN THE CAB WHILE DRIVING. I HAVE SINCE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR REPAIRS. THE 'RECALL' REPAIR FOR CO CONCERNS DID NOTHING. I CURRENTLY STILL HAVE THE STRONG SMELL INSIDE CAB.
Additional Notes:
I BEGAN TO NOTICE A STRONG GAS FUME SMELL IN THE CAB WHILE DRIVING. I HAVE SINCE TAKEN THE VEHICLE TO A FORD DEALERSHIP FOR REPAIRS. THE 'RECALL' REPAIR FOR CO CONCERNS DID NOTHING. I CURRENTLY STILL HAVE THE STRONG SMELL INSIDE CAB.
Mfg Campaign: 11121947
Recall Date: Aug 23, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR VEHICLE HAS 13451 MILES. THE FACTORY TIRES HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 ARE SCALING ON ALL FOUR TIRES TO A DEGREE.
Corrective Action:
OUR VEHICLE HAS 13451 MILES. THE FACTORY TIRES HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 ARE SCALING ON ALL FOUR TIRES TO A DEGREE.
Additional Notes:
OUR VEHICLE HAS 13451 MILES. THE FACTORY TIRES HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 ARE SCALING ON ALL FOUR TIRES TO A DEGREE.
Mfg Campaign: 11121706
Recall Date: Aug 22, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN CAR DOES A HARD ACCELERATION AN ODD SMELL IS PROJECTED THROUGH THE VEHICLE AND SMELLS LIKE GAS FUMES. WHEN CAR GRADUALLY ACCELERATES THIS ISSUE DOES NOT HAPPEN.
Corrective Action:
WHEN CAR DOES A HARD ACCELERATION AN ODD SMELL IS PROJECTED THROUGH THE VEHICLE AND SMELLS LIKE GAS FUMES. WHEN CAR GRADUALLY ACCELERATES THIS ISSUE DOES NOT HAPPEN.
Additional Notes:
WHEN CAR DOES A HARD ACCELERATION AN ODD SMELL IS PROJECTED THROUGH THE VEHICLE AND SMELLS LIKE GAS FUMES. WHEN CAR GRADUALLY ACCELERATES THIS ISSUE DOES NOT HAPPEN.
Mfg Campaign: 11120924
Recall Date: Aug 19, 2018
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
Corrective Action:
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
Additional Notes:
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
Mfg Campaign: 11120537
Recall Date: Aug 16, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
Corrective Action:
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
Additional Notes:
ALL 4 HANOOK TIRES DOT # 5MNC 1A H (0216) 255/50/R20 TREADS HAVE BEEN CHIPPING RESULTING IN UNSAFE CONDITIONS AND EXCESSIVE WEAR. TIRES COMPLETELY WORN OUT AT 23,000 MILES. MANUFACTURER IS AWARE IF THIS RESULTING FROM NEW COMPOUNDS (MATERIALS) USED IN MANUFACTURING. HIGH SPEED BLOWOUTS HAVE BEEN REPORTED FOR THIS PARTICULAR TIRE YET NO RECALL HAS BEEN ISSUED FOR THIS TIRE DESPITE ITS DEFECTS AND SAFETY CONCERNS. I FIRST NOTICE IT ON TWO FRONT TIRES JUST PRIOR VEHICLE WAS TAKEN IN FOR ANNUAL SERVICE MAY 2017.
Mfg Campaign: 11120537
Recall Date: Aug 16, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
THE TIRES ON THIS VEHICLE HAVE GONE COMPLETELY BALD DESPITE PROPER PRESSURE AND ROTATION. WITH ONLY 22000 MILES ON THIS VEHICLE IT IS MORE THAN CLEAR THERE IS A MANUFACTURER ISSUE WITH THESE TIRES. THERE ARE OVER 2000 ON-LINE ARTICLES REGARDING THIS ISSUE BUT VERY FEW KNOW TO FILE THEIR COMPLAINTS HERE. THE GOVT. NEEDS TO TAKE ACTION ON THIS LATEST EXPLORER TIRE ISSUE BEFORE MORE INJURIES OR DEATHS OCCUR. BOTH THE MAKER AND FORD ARE POINTING FINGERS AT EACHOTHER WHILE I HAVE 10,000 MILES REMAINING ON MY LEASE THE DEALER SAID I CAN REPLACE THE TIRES FOR $500. THAT'S GREAT FOR THEM AND THE NEXT OWNER THEY SELL IT TO, BUT NOT SO MUCH FOR ME.
Corrective Action:
THE TIRES ON THIS VEHICLE HAVE GONE COMPLETELY BALD DESPITE PROPER PRESSURE AND ROTATION. WITH ONLY 22000 MILES ON THIS VEHICLE IT IS MORE THAN CLEAR THERE IS A MANUFACTURER ISSUE WITH THESE TIRES. THERE ARE OVER 2000 ON-LINE ARTICLES REGARDING THIS ISSUE BUT VERY FEW KNOW TO FILE THEIR COMPLAINTS HERE. THE GOVT. NEEDS TO TAKE ACTION ON THIS LATEST EXPLORER TIRE ISSUE BEFORE MORE INJURIES OR DEATHS OCCUR. BOTH THE MAKER AND FORD ARE POINTING FINGERS AT EACHOTHER WHILE I HAVE 10,000 MILES REMAINING ON MY LEASE THE DEALER SAID I CAN REPLACE THE TIRES FOR $500. THAT'S GREAT FOR THEM AND THE NEXT OWNER THEY SELL IT TO, BUT NOT SO MUCH FOR ME.
Additional Notes:
THE TIRES ON THIS VEHICLE HAVE GONE COMPLETELY BALD DESPITE PROPER PRESSURE AND ROTATION. WITH ONLY 22000 MILES ON THIS VEHICLE IT IS MORE THAN CLEAR THERE IS A MANUFACTURER ISSUE WITH THESE TIRES. THERE ARE OVER 2000 ON-LINE ARTICLES REGARDING THIS ISSUE BUT VERY FEW KNOW TO FILE THEIR COMPLAINTS HERE. THE GOVT. NEEDS TO TAKE ACTION ON THIS LATEST EXPLORER TIRE ISSUE BEFORE MORE INJURIES OR DEATHS OCCUR. BOTH THE MAKER AND FORD ARE POINTING FINGERS AT EACHOTHER WHILE I HAVE 10,000 MILES REMAINING ON MY LEASE THE DEALER SAID I CAN REPLACE THE TIRES FOR $500. THAT'S GREAT FOR THEM AND THE NEXT OWNER THEY SELL IT TO, BUT NOT SO MUCH FOR ME.
Mfg Campaign: 11120554
Recall Date: Aug 16, 2018
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