Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
WHEELS
Potential Consequences:
TIRES HAVE LESS THAN 18,000 MILES ON THEM AND HAVE NUMEROUS CUTS AND GOUGES THROUGHOUT. TIRES ARE SKIDDING ON WET ROADS CAUSING FOR UNSAFE DRIVING CONDITIONS. FORD AND HANKOOK ARE SAYING THAT IT'S NOT A SAFETY CONCERN AND THAT MY TIRES COULD BE PRO-RATED. THERE ARE MANY COMPLAINTS ONLINE FROM OTHER FORD OWNERS. TIRES DEFECTIVE AND SHOULD BE RECALLED IMMEDIATELY.
Corrective Action:
TIRES HAVE LESS THAN 18,000 MILES ON THEM AND HAVE NUMEROUS CUTS AND GOUGES THROUGHOUT. TIRES ARE SKIDDING ON WET ROADS CAUSING FOR UNSAFE DRIVING CONDITIONS. FORD AND HANKOOK ARE SAYING THAT IT'S NOT A SAFETY CONCERN AND THAT MY TIRES COULD BE PRO-RATED. THERE ARE MANY COMPLAINTS ONLINE FROM OTHER FORD OWNERS. TIRES DEFECTIVE AND SHOULD BE RECALLED IMMEDIATELY.
Additional Notes:
TIRES HAVE LESS THAN 18,000 MILES ON THEM AND HAVE NUMEROUS CUTS AND GOUGES THROUGHOUT. TIRES ARE SKIDDING ON WET ROADS CAUSING FOR UNSAFE DRIVING CONDITIONS. FORD AND HANKOOK ARE SAYING THAT IT'S NOT A SAFETY CONCERN AND THAT MY TIRES COULD BE PRO-RATED. THERE ARE MANY COMPLAINTS ONLINE FROM OTHER FORD OWNERS. TIRES DEFECTIVE AND SHOULD BE RECALLED IMMEDIATELY.
Mfg Campaign: 11141538
Recall Date: Oct 20, 2018
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,600.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,600.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT PERFORMED A CARBON MONOXIDE TEST INSIDE THE VEHICLE AND IT READ 141 PPM. THE VEHICLE WAS TAKEN TO AUTONATION FORD EAST (28825 EUCLID AVE, WICKLIFFE, OH 44092, (440) 296-3020) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 36,600.
Mfg Campaign: 11141423
Recall Date: Oct 19, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
AT STARTUP A WARNING APPEARED ON THE DASH READING "STEERING LOSS- STOP SAFELY" ALONG WITH OTHERS CONCERNING ADVANCE TRAC, TERRAIN MANAGEMENT, AND HILL ASSIST. UPON TRYING TO TURN THE STEERING WHEEL IT WAS LOCKED COMPLETELY. NOT JUST HARD TO STEER LIKE THE POWER STEERING QUIT - IT WAS LOCKED TIGHT. IT WAS TOWED TO A FORD DEALER AND THE TECH THOUGHT HE WOULD DRIVE IT INTO THE SHOP, BUT COULD NOT BECAUSE HE AGREED THE STEERING WAS COMPLETELY LOCKED UP. THE TECH TELLS ME HE WAS ABLE TO RESTORE STEERING BY CLEARING OUT SOME ABS CODES THAT WERE STORED. THIS IS CONCERNING BECAUSE IT SEEMS THERE IS A COMPUTER FAULT CONDITION WHICH LOCKS UP THE STEERING COMPLETELY. THE TECH NOW SAYS THE RACK AND PINION MODULE IS MAKING A LOUD NOISE AND THEY PLAN TO REPLACE IT. THANKFULLY THE VEHICLE HAD THIS PROBLEM AT STARTUP AND NOT WHILE IN MOTION AS THERE WOULD HAVE BEEN NO CONTROL OVER VEHICLE DIRECTION.
Corrective Action:
AT STARTUP A WARNING APPEARED ON THE DASH READING "STEERING LOSS- STOP SAFELY" ALONG WITH OTHERS CONCERNING ADVANCE TRAC, TERRAIN MANAGEMENT, AND HILL ASSIST. UPON TRYING TO TURN THE STEERING WHEEL IT WAS LOCKED COMPLETELY. NOT JUST HARD TO STEER LIKE THE POWER STEERING QUIT - IT WAS LOCKED TIGHT. IT WAS TOWED TO A FORD DEALER AND THE TECH THOUGHT HE WOULD DRIVE IT INTO THE SHOP, BUT COULD NOT BECAUSE HE AGREED THE STEERING WAS COMPLETELY LOCKED UP. THE TECH TELLS ME HE WAS ABLE TO RESTORE STEERING BY CLEARING OUT SOME ABS CODES THAT WERE STORED. THIS IS CONCERNING BECAUSE IT SEEMS THERE IS A COMPUTER FAULT CONDITION WHICH LOCKS UP THE STEERING COMPLETELY. THE TECH NOW SAYS THE RACK AND PINION MODULE IS MAKING A LOUD NOISE AND THEY PLAN TO REPLACE IT. THANKFULLY THE VEHICLE HAD THIS PROBLEM AT STARTUP AND NOT WHILE IN MOTION AS THERE WOULD HAVE BEEN NO CONTROL OVER VEHICLE DIRECTION.
Additional Notes:
AT STARTUP A WARNING APPEARED ON THE DASH READING "STEERING LOSS- STOP SAFELY" ALONG WITH OTHERS CONCERNING ADVANCE TRAC, TERRAIN MANAGEMENT, AND HILL ASSIST. UPON TRYING TO TURN THE STEERING WHEEL IT WAS LOCKED COMPLETELY. NOT JUST HARD TO STEER LIKE THE POWER STEERING QUIT - IT WAS LOCKED TIGHT. IT WAS TOWED TO A FORD DEALER AND THE TECH THOUGHT HE WOULD DRIVE IT INTO THE SHOP, BUT COULD NOT BECAUSE HE AGREED THE STEERING WAS COMPLETELY LOCKED UP. THE TECH TELLS ME HE WAS ABLE TO RESTORE STEERING BY CLEARING OUT SOME ABS CODES THAT WERE STORED. THIS IS CONCERNING BECAUSE IT SEEMS THERE IS A COMPUTER FAULT CONDITION WHICH LOCKS UP THE STEERING COMPLETELY. THE TECH NOW SAYS THE RACK AND PINION MODULE IS MAKING A LOUD NOISE AND THEY PLAN TO REPLACE IT. THANKFULLY THE VEHICLE HAD THIS PROBLEM AT STARTUP AND NOT WHILE IN MOTION AS THERE WOULD HAVE BEEN NO CONTROL OVER VEHICLE DIRECTION.
Mfg Campaign: 11140626
Recall Date: Oct 16, 2018
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO GENTILINI FORD (555 JON S. PENN BLVD, WOODBINE, NJ) AND THE HEATER AND AIR CONDITIONING UNIT WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 25,800.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO GENTILINI FORD (555 JON S. PENN BLVD, WOODBINE, NJ) AND THE HEATER AND AIR CONDITIONING UNIT WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 25,800.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE, WHICH CAUSED THE DRIVER TO BECOME ILL AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT INDICATED THAT THE FAILURE MAINLY OCCURRED WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED TAKING THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO GENTILINI FORD (555 JON S. PENN BLVD, WOODBINE, NJ) AND THE HEATER AND AIR CONDITIONING UNIT WAS REPROGRAMMED, BUT THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 25,800.
Mfg Campaign: 11139962
Recall Date: Oct 12, 2018
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DRAIN SEAL WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DRAIN SEAL WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT NOTICED AN EXHAUST ODOR INSIDE THE VEHICLE WHEN DRIVING. THE CONTACT INDICATED THAT THE FAILURE WAS MORE PREVALENT WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOM BOLAND FORD, 9699 HWY 168, HANNIBLE, MO) AND THE LIFTGATE DRAIN SEAL WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11140021
Recall Date: Oct 12, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
INTERNAL ELECTRONIC FAILURE IN THE STEERING RACK. EXPLORER IS TWO YEARS OLD WITH ONLY 44,173 MILES. STEERING FAILED WHILE DRIVING!!
Corrective Action:
INTERNAL ELECTRONIC FAILURE IN THE STEERING RACK. EXPLORER IS TWO YEARS OLD WITH ONLY 44,173 MILES. STEERING FAILED WHILE DRIVING!!
Additional Notes:
INTERNAL ELECTRONIC FAILURE IN THE STEERING RACK. EXPLORER IS TWO YEARS OLD WITH ONLY 44,173 MILES. STEERING FAILED WHILE DRIVING!!
Mfg Campaign: 11139624
Recall Date: Oct 11, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING ON INTERSTATE, THE WINDSHIELD MOLDING BECAME LOOSE AND STARTING VIBRATING. AFTER PULLING OVER AND ATTEMPTING TO SECURE, IT THEN BECAME PARTIALLY DETACHED AND WAS BENT BACKWARDS. IT OBSTRUCTED THE VIEW OF THE REAR VIEW MIRROR AND PASSENGER SIDE WINDOW. IT THEN FLEW OFF INTO ONCOMING TRAFFIC. LUCKILY, IT LANDED ON THE SHOULDER AND DID NOT HIT ANOTHER CAR/CAUSE A WRECK ON THE INTERSTATE. THE DRIVER SIDE IS ALSO PARTIALLY COMING OFF ACCORDING TO REPAIR QUOTE FROM DEALERSHIP.
Corrective Action:
WHILE DRIVING ON INTERSTATE, THE WINDSHIELD MOLDING BECAME LOOSE AND STARTING VIBRATING. AFTER PULLING OVER AND ATTEMPTING TO SECURE, IT THEN BECAME PARTIALLY DETACHED AND WAS BENT BACKWARDS. IT OBSTRUCTED THE VIEW OF THE REAR VIEW MIRROR AND PASSENGER SIDE WINDOW. IT THEN FLEW OFF INTO ONCOMING TRAFFIC. LUCKILY, IT LANDED ON THE SHOULDER AND DID NOT HIT ANOTHER CAR/CAUSE A WRECK ON THE INTERSTATE. THE DRIVER SIDE IS ALSO PARTIALLY COMING OFF ACCORDING TO REPAIR QUOTE FROM DEALERSHIP.
Additional Notes:
WHILE DRIVING ON INTERSTATE, THE WINDSHIELD MOLDING BECAME LOOSE AND STARTING VIBRATING. AFTER PULLING OVER AND ATTEMPTING TO SECURE, IT THEN BECAME PARTIALLY DETACHED AND WAS BENT BACKWARDS. IT OBSTRUCTED THE VIEW OF THE REAR VIEW MIRROR AND PASSENGER SIDE WINDOW. IT THEN FLEW OFF INTO ONCOMING TRAFFIC. LUCKILY, IT LANDED ON THE SHOULDER AND DID NOT HIT ANOTHER CAR/CAUSE A WRECK ON THE INTERSTATE. THE DRIVER SIDE IS ALSO PARTIALLY COMING OFF ACCORDING TO REPAIR QUOTE FROM DEALERSHIP.
Mfg Campaign: 11133449
Recall Date: Oct 5, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON INTERSTATE, THE WINDSHIELD MOLDING BECAME LOOSE AND STARTING VIBRATING. AFTER PULLING OVER AND ATTEMPTING TO SECURE, IT THEN BECAME PARTIALLY DETACHED AND WAS BENT BACKWARDS. IT OBSTRUCTED THE VIEW OF THE REAR VIEW MIRROR AND PASSENGER SIDE WINDOW. IT THEN FLEW OFF INTO ONCOMING TRAFFIC. LUCKILY, IT LANDED ON THE SHOULDER AND DID NOT HIT ANOTHER CAR/CAUSE A WRECK ON THE INTERSTATE. THE DRIVER SIDE IS ALSO PARTIALLY COMING OFF ACCORDING TO REPAIR QUOTE FROM DEALERSHIP.
Corrective Action:
WHILE DRIVING ON INTERSTATE, THE WINDSHIELD MOLDING BECAME LOOSE AND STARTING VIBRATING. AFTER PULLING OVER AND ATTEMPTING TO SECURE, IT THEN BECAME PARTIALLY DETACHED AND WAS BENT BACKWARDS. IT OBSTRUCTED THE VIEW OF THE REAR VIEW MIRROR AND PASSENGER SIDE WINDOW. IT THEN FLEW OFF INTO ONCOMING TRAFFIC. LUCKILY, IT LANDED ON THE SHOULDER AND DID NOT HIT ANOTHER CAR/CAUSE A WRECK ON THE INTERSTATE. THE DRIVER SIDE IS ALSO PARTIALLY COMING OFF ACCORDING TO REPAIR QUOTE FROM DEALERSHIP.
Additional Notes:
WHILE DRIVING ON INTERSTATE, THE WINDSHIELD MOLDING BECAME LOOSE AND STARTING VIBRATING. AFTER PULLING OVER AND ATTEMPTING TO SECURE, IT THEN BECAME PARTIALLY DETACHED AND WAS BENT BACKWARDS. IT OBSTRUCTED THE VIEW OF THE REAR VIEW MIRROR AND PASSENGER SIDE WINDOW. IT THEN FLEW OFF INTO ONCOMING TRAFFIC. LUCKILY, IT LANDED ON THE SHOULDER AND DID NOT HIT ANOTHER CAR/CAUSE A WRECK ON THE INTERSTATE. THE DRIVER SIDE IS ALSO PARTIALLY COMING OFF ACCORDING TO REPAIR QUOTE FROM DEALERSHIP.
Mfg Campaign: 11133449
Recall Date: Oct 5, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Mfg Campaign: 11133246
Recall Date: Oct 4, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVE ROGERS FORD (LOCATED AT 9760 OH-64, WATERVILLE, OH 43566, (419) 878-8151) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND PRIMARILY OCCURRED DURING HOT, HUMID WEATHER WITH THE AIR CONDITIONING ACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,400.
Mfg Campaign: 11133246
Recall Date: Oct 4, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE TURNING THE STEERING WHEEL WETHER STOPPED OR MOVING, THERE WAS A POPPING/CLUNKING NOISE. SOMETIMES THE CLUNK NOISE WAS LOUDER, SOMETIMES IT WASN'T AS LOUD. NOISE COULD BE FELT AND HEARD FROM STEERING COLUMN AND FLOORBOARD. STEERING WHEEL WOULD ALSO GRAB AT TIMES WHERE YOU PHYSICALLY HAD TO FORCE THE WHEEL TO TURN. THIS SEEMED TO HAPPEN MORE AT SLOW SPEEDS. WHILE DOING A SERVICE ON THE VEHICLE, I INSPECTED ALL STEERING COMPONENTS. WHILE ANOTHER PERSON WAS TURNING THE WHEEL, I COULD HEAR POPPING IN THE RIGHT SIDE STEERING BOOT THAT COVERS THE INNER TIE ROD END. I GRABBED THE BOOT AND SHOOK IT AND COULD HEAR METAL RATTLING INSIDE OF IT. LEFT SIDE DID NOT MAKE ANY NOISE. I REMOVED THE BOOT OFF OF THE RACK AND PINION AND FOUND 2 PIECES OF METAL THAT WERE HANGING ON THE GEAR OF THE RACK AND DAMAGED. THE PRICES OF METAL APPEARED TO BE A GREASE SEAL AS THERE IS RUBBER ATTACHED TO THE INSIDE PIECE(SEE PICTURE ATTACHED). FROM LOOKING AT THIS, IT IS OBVIOUS THAT THE HANGING METAL PIECE COULD GET HUNG UP ON THE CORKSCREW GEAR CAUSING CLINCH NOISE AND ALSO CAUSE THE STEERING TO GRAB. I DID CUT BOTH PIECES OFF FOR SAFETY AND IN THE PROCESS OF GETTING IT INTO THE FORD DEALER OF THE CERTIFIED WARRANTY WILL COVER IT. THIS IS A VERY DANGEROUS ISSUE AND I HAVE SEEN MANY COMPLAINTS OF THIS SAME ISSUE WITH NO FIX NOTED BY FORD.
Corrective Action:
WHILE TURNING THE STEERING WHEEL WETHER STOPPED OR MOVING, THERE WAS A POPPING/CLUNKING NOISE. SOMETIMES THE CLUNK NOISE WAS LOUDER, SOMETIMES IT WASN'T AS LOUD. NOISE COULD BE FELT AND HEARD FROM STEERING COLUMN AND FLOORBOARD. STEERING WHEEL WOULD ALSO GRAB AT TIMES WHERE YOU PHYSICALLY HAD TO FORCE THE WHEEL TO TURN. THIS SEEMED TO HAPPEN MORE AT SLOW SPEEDS. WHILE DOING A SERVICE ON THE VEHICLE, I INSPECTED ALL STEERING COMPONENTS. WHILE ANOTHER PERSON WAS TURNING THE WHEEL, I COULD HEAR POPPING IN THE RIGHT SIDE STEERING BOOT THAT COVERS THE INNER TIE ROD END. I GRABBED THE BOOT AND SHOOK IT AND COULD HEAR METAL RATTLING INSIDE OF IT. LEFT SIDE DID NOT MAKE ANY NOISE. I REMOVED THE BOOT OFF OF THE RACK AND PINION AND FOUND 2 PIECES OF METAL THAT WERE HANGING ON THE GEAR OF THE RACK AND DAMAGED. THE PRICES OF METAL APPEARED TO BE A GREASE SEAL AS THERE IS RUBBER ATTACHED TO THE INSIDE PIECE(SEE PICTURE ATTACHED). FROM LOOKING AT THIS, IT IS OBVIOUS THAT THE HANGING METAL PIECE COULD GET HUNG UP ON THE CORKSCREW GEAR CAUSING CLINCH NOISE AND ALSO CAUSE THE STEERING TO GRAB. I DID CUT BOTH PIECES OFF FOR SAFETY AND IN THE PROCESS OF GETTING IT INTO THE FORD DEALER OF THE CERTIFIED WARRANTY WILL COVER IT. THIS IS A VERY DANGEROUS ISSUE AND I HAVE SEEN MANY COMPLAINTS OF THIS SAME ISSUE WITH NO FIX NOTED BY FORD.
Additional Notes:
WHILE TURNING THE STEERING WHEEL WETHER STOPPED OR MOVING, THERE WAS A POPPING/CLUNKING NOISE. SOMETIMES THE CLUNK NOISE WAS LOUDER, SOMETIMES IT WASN'T AS LOUD. NOISE COULD BE FELT AND HEARD FROM STEERING COLUMN AND FLOORBOARD. STEERING WHEEL WOULD ALSO GRAB AT TIMES WHERE YOU PHYSICALLY HAD TO FORCE THE WHEEL TO TURN. THIS SEEMED TO HAPPEN MORE AT SLOW SPEEDS. WHILE DOING A SERVICE ON THE VEHICLE, I INSPECTED ALL STEERING COMPONENTS. WHILE ANOTHER PERSON WAS TURNING THE WHEEL, I COULD HEAR POPPING IN THE RIGHT SIDE STEERING BOOT THAT COVERS THE INNER TIE ROD END. I GRABBED THE BOOT AND SHOOK IT AND COULD HEAR METAL RATTLING INSIDE OF IT. LEFT SIDE DID NOT MAKE ANY NOISE. I REMOVED THE BOOT OFF OF THE RACK AND PINION AND FOUND 2 PIECES OF METAL THAT WERE HANGING ON THE GEAR OF THE RACK AND DAMAGED. THE PRICES OF METAL APPEARED TO BE A GREASE SEAL AS THERE IS RUBBER ATTACHED TO THE INSIDE PIECE(SEE PICTURE ATTACHED). FROM LOOKING AT THIS, IT IS OBVIOUS THAT THE HANGING METAL PIECE COULD GET HUNG UP ON THE CORKSCREW GEAR CAUSING CLINCH NOISE AND ALSO CAUSE THE STEERING TO GRAB. I DID CUT BOTH PIECES OFF FOR SAFETY AND IN THE PROCESS OF GETTING IT INTO THE FORD DEALER OF THE CERTIFIED WARRANTY WILL COVER IT. THIS IS A VERY DANGEROUS ISSUE AND I HAVE SEEN MANY COMPLAINTS OF THIS SAME ISSUE WITH NO FIX NOTED BY FORD.
Mfg Campaign: 11130956
Recall Date: Sep 24, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE ENGINE WILL STALL AND THE CAR WILL BUCK/SHAKE AND ALMOST DIE WHEN PUT INTO DRIVE AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS TAKES 1-2 MINUTES TO JERK/SHAKE AND THEN WILL RUN FINE. TWICE THE WRENCH ICON HAS COME ON IN THE DASH. WE HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW TO BE FIXED. THEY WERE ABLE TO VALIDATE WHAT HAPPENED, AS IT HAPPENED TO THEM BUT SAID THAT THE CAR'S COMPUTER DID NOT GENERATE ANY CODES SO THEY ARE UNABLE TO DIAGNOSE/REPAIR.
Corrective Action:
THE ENGINE WILL STALL AND THE CAR WILL BUCK/SHAKE AND ALMOST DIE WHEN PUT INTO DRIVE AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS TAKES 1-2 MINUTES TO JERK/SHAKE AND THEN WILL RUN FINE. TWICE THE WRENCH ICON HAS COME ON IN THE DASH. WE HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW TO BE FIXED. THEY WERE ABLE TO VALIDATE WHAT HAPPENED, AS IT HAPPENED TO THEM BUT SAID THAT THE CAR'S COMPUTER DID NOT GENERATE ANY CODES SO THEY ARE UNABLE TO DIAGNOSE/REPAIR.
Additional Notes:
THE ENGINE WILL STALL AND THE CAR WILL BUCK/SHAKE AND ALMOST DIE WHEN PUT INTO DRIVE AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS TAKES 1-2 MINUTES TO JERK/SHAKE AND THEN WILL RUN FINE. TWICE THE WRENCH ICON HAS COME ON IN THE DASH. WE HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW TO BE FIXED. THEY WERE ABLE TO VALIDATE WHAT HAPPENED, AS IT HAPPENED TO THEM BUT SAID THAT THE CAR'S COMPUTER DID NOT GENERATE ANY CODES SO THEY ARE UNABLE TO DIAGNOSE/REPAIR.
Mfg Campaign: 11130493
Recall Date: Sep 20, 2018
Ford Motor Company
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE RACK AND PINION WITHIN THE STEERING WHEEL FAILED. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE STEERING COLUMN. D'ORAZIO FORD (1135 SOUTH WATER STREET, WILMINGTON, ILLINIOIS 60481, (815) 476-5205) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE RACK AND PINION WITHIN THE STEERING WHEEL FAILED. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE STEERING COLUMN. D'ORAZIO FORD (1135 SOUTH WATER STREET, WILMINGTON, ILLINIOIS 60481, (815) 476-5205) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE RACK AND PINION WITHIN THE STEERING WHEEL FAILED. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE STEERING COLUMN. D'ORAZIO FORD (1135 SOUTH WATER STREET, WILMINGTON, ILLINIOIS 60481, (815) 476-5205) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Mfg Campaign: 11130177
Recall Date: Sep 18, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
BOUGHT THE 2016 EXPLORER LIMITED WITH ROUGHLY 28,000 MILES ON IT. RAN GREAT FOR ABOUT 2,000 MILES AND THEN STARTED NOTICING A POP/CLUNK NOISE WHEN TURNING THE WHEEL TO THE RIGHT GOING 5MPH OR LESS. MAINLY HAPPENED WHEN PULLING INTO AND OUT OF PARKING SPACES. WOULD ALSO RANDOMLY DO THIS WHILE PARKED. TOOK INTO 2 FORD DEALERSHIPS AND SURPRISE, THEY COULDN'T REPLICATE THE PROBLEM. WAS TOLD TO KEEP DRIVING IT AND IF IT GETS WORSE TO BRING IT BACK IN. DROVE IT FOR ANOTHER FEW THOUSAND MILES WITH IT HAPPENING INTERMITTENTLY. FINALLY AFTER HEARING THE NOISE MORE CONSISTENTLY AND EVEN FEELING THE STEERING SLIGHTLY JERK TO THE SIDE ON ONE OCCASION , I TOOK IT BACK INTO A FORD DEALERSHIP. THEY WERE FINALLY ABLE TO DUPLICATE THE SOUND THIS TIME AND SAID IT NEEDED A NEW STEERING RACK. THIS INCLUDES THE WHOLE RACK AND PINION. SO FAR SO GOOD. MY ISSUE IS I'VE BEEN READING ABOUT ALL THESE EXPLORERS WITH SIMILAR ISSUES (MOST OF THEM WORSE THAN MY CASE) AND CAN'T FIGURE OUT WHY THEY'RE HASN'T BEEN A RECALL? SOME EXPLORERS STEERING LITERALLY LOCKS UP WHILE DRIVING BASED ON ALL THE COMPLAINTS I'VE READ. I FEEL I WAS ONE OF THE LUCKY ONES CATCHING THE PROBLEM BEFORE IT GOT WORSE. NOW I'M KEEPING MY FINGERS CROSSED THAT THE PROBLEM DOESN'T COME UP AGAIN LIKE I'VE HEARD ALSO HAPPENS. OBVIOUSLY SOMETHING IS FAULTY WITH THE STEERING ASSEMBLY. HOW DOES THIS HAPPEN TO A CAR THIS NEW?
Corrective Action:
BOUGHT THE 2016 EXPLORER LIMITED WITH ROUGHLY 28,000 MILES ON IT. RAN GREAT FOR ABOUT 2,000 MILES AND THEN STARTED NOTICING A POP/CLUNK NOISE WHEN TURNING THE WHEEL TO THE RIGHT GOING 5MPH OR LESS. MAINLY HAPPENED WHEN PULLING INTO AND OUT OF PARKING SPACES. WOULD ALSO RANDOMLY DO THIS WHILE PARKED. TOOK INTO 2 FORD DEALERSHIPS AND SURPRISE, THEY COULDN'T REPLICATE THE PROBLEM. WAS TOLD TO KEEP DRIVING IT AND IF IT GETS WORSE TO BRING IT BACK IN. DROVE IT FOR ANOTHER FEW THOUSAND MILES WITH IT HAPPENING INTERMITTENTLY. FINALLY AFTER HEARING THE NOISE MORE CONSISTENTLY AND EVEN FEELING THE STEERING SLIGHTLY JERK TO THE SIDE ON ONE OCCASION , I TOOK IT BACK INTO A FORD DEALERSHIP. THEY WERE FINALLY ABLE TO DUPLICATE THE SOUND THIS TIME AND SAID IT NEEDED A NEW STEERING RACK. THIS INCLUDES THE WHOLE RACK AND PINION. SO FAR SO GOOD. MY ISSUE IS I'VE BEEN READING ABOUT ALL THESE EXPLORERS WITH SIMILAR ISSUES (MOST OF THEM WORSE THAN MY CASE) AND CAN'T FIGURE OUT WHY THEY'RE HASN'T BEEN A RECALL? SOME EXPLORERS STEERING LITERALLY LOCKS UP WHILE DRIVING BASED ON ALL THE COMPLAINTS I'VE READ. I FEEL I WAS ONE OF THE LUCKY ONES CATCHING THE PROBLEM BEFORE IT GOT WORSE. NOW I'M KEEPING MY FINGERS CROSSED THAT THE PROBLEM DOESN'T COME UP AGAIN LIKE I'VE HEARD ALSO HAPPENS. OBVIOUSLY SOMETHING IS FAULTY WITH THE STEERING ASSEMBLY. HOW DOES THIS HAPPEN TO A CAR THIS NEW?
Additional Notes:
BOUGHT THE 2016 EXPLORER LIMITED WITH ROUGHLY 28,000 MILES ON IT. RAN GREAT FOR ABOUT 2,000 MILES AND THEN STARTED NOTICING A POP/CLUNK NOISE WHEN TURNING THE WHEEL TO THE RIGHT GOING 5MPH OR LESS. MAINLY HAPPENED WHEN PULLING INTO AND OUT OF PARKING SPACES. WOULD ALSO RANDOMLY DO THIS WHILE PARKED. TOOK INTO 2 FORD DEALERSHIPS AND SURPRISE, THEY COULDN'T REPLICATE THE PROBLEM. WAS TOLD TO KEEP DRIVING IT AND IF IT GETS WORSE TO BRING IT BACK IN. DROVE IT FOR ANOTHER FEW THOUSAND MILES WITH IT HAPPENING INTERMITTENTLY. FINALLY AFTER HEARING THE NOISE MORE CONSISTENTLY AND EVEN FEELING THE STEERING SLIGHTLY JERK TO THE SIDE ON ONE OCCASION , I TOOK IT BACK INTO A FORD DEALERSHIP. THEY WERE FINALLY ABLE TO DUPLICATE THE SOUND THIS TIME AND SAID IT NEEDED A NEW STEERING RACK. THIS INCLUDES THE WHOLE RACK AND PINION. SO FAR SO GOOD. MY ISSUE IS I'VE BEEN READING ABOUT ALL THESE EXPLORERS WITH SIMILAR ISSUES (MOST OF THEM WORSE THAN MY CASE) AND CAN'T FIGURE OUT WHY THEY'RE HASN'T BEEN A RECALL? SOME EXPLORERS STEERING LITERALLY LOCKS UP WHILE DRIVING BASED ON ALL THE COMPLAINTS I'VE READ. I FEEL I WAS ONE OF THE LUCKY ONES CATCHING THE PROBLEM BEFORE IT GOT WORSE. NOW I'M KEEPING MY FINGERS CROSSED THAT THE PROBLEM DOESN'T COME UP AGAIN LIKE I'VE HEARD ALSO HAPPENS. OBVIOUSLY SOMETHING IS FAULTY WITH THE STEERING ASSEMBLY. HOW DOES THIS HAPPEN TO A CAR THIS NEW?
Mfg Campaign: 11129716
Recall Date: Sep 16, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING MY 2016 FORD EXPLORER ON A STATE HWY AT 55 MPH, SUDDENLY BELLS AND WARNING ON DASH INDICATING STEERING FAILURE ISSUE. WITHIN 1 BLOCK, I WAS UNABLE TO STEER AT ALL. HAD TO BE TOWED. TOLD BY DEALERSHIP THAT THE POWER STEERING GEAR WAS BAD. TOLD BY THE DEALERSHIP THE COST TO REPAIR WOULD BE $2200. VEHICLE HAS 76,000 MILES. VERY UNSAFE CONDITION HAD IT HAPPENED IN HEAVY TRAFFIC. COULD HAVE RESULTED IN INJURY OR DEATH.
Corrective Action:
WHILE DRIVING MY 2016 FORD EXPLORER ON A STATE HWY AT 55 MPH, SUDDENLY BELLS AND WARNING ON DASH INDICATING STEERING FAILURE ISSUE. WITHIN 1 BLOCK, I WAS UNABLE TO STEER AT ALL. HAD TO BE TOWED. TOLD BY DEALERSHIP THAT THE POWER STEERING GEAR WAS BAD. TOLD BY THE DEALERSHIP THE COST TO REPAIR WOULD BE $2200. VEHICLE HAS 76,000 MILES. VERY UNSAFE CONDITION HAD IT HAPPENED IN HEAVY TRAFFIC. COULD HAVE RESULTED IN INJURY OR DEATH.
Additional Notes:
WHILE DRIVING MY 2016 FORD EXPLORER ON A STATE HWY AT 55 MPH, SUDDENLY BELLS AND WARNING ON DASH INDICATING STEERING FAILURE ISSUE. WITHIN 1 BLOCK, I WAS UNABLE TO STEER AT ALL. HAD TO BE TOWED. TOLD BY DEALERSHIP THAT THE POWER STEERING GEAR WAS BAD. TOLD BY THE DEALERSHIP THE COST TO REPAIR WOULD BE $2200. VEHICLE HAS 76,000 MILES. VERY UNSAFE CONDITION HAD IT HAPPENED IN HEAVY TRAFFIC. COULD HAVE RESULTED IN INJURY OR DEATH.
Mfg Campaign: 11129277
Recall Date: Sep 13, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE ROAD. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE, YET FORD HAS NOT ISSUED A RECALL.
Corrective Action:
WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE ROAD. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE, YET FORD HAS NOT ISSUED A RECALL.
Additional Notes:
WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE ROAD. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE, YET FORD HAS NOT ISSUED A RECALL.
Mfg Campaign: 11128471
Recall Date: Sep 10, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE ROAD. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE, YET FORD HAS NOT ISSUED A RECALL.
Corrective Action:
WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE ROAD. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE, YET FORD HAS NOT ISSUED A RECALL.
Additional Notes:
WHILE DRIVING DOWN THE ROAD MY POWER STEERING WENT OUT. I HAVE AROUND 50,000 MILES ON MY 2016 FORD EXPLORER. I HAVE HAD IT WORKED ON 3 TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE FOR THE PEOPLE IN THE CAR AND THOSE ON THE ROAD. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE, YET FORD HAS NOT ISSUED A RECALL.
Mfg Campaign: 11128471
Recall Date: Sep 10, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Corrective Action:
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Additional Notes:
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Mfg Campaign: 11128575
Recall Date: Sep 10, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Corrective Action:
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Additional Notes:
I WAS DRIVING ON THE NYS THRUWAY AROUND 70-75MPH AND THE CAR DECELERATED TO 55MPH THEN WAS LIKE IN A COAST MODE. THE WRENCH LIGHT CAME ON AND IT SAID SEE MANUAL. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT GO ANY FASTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I TURNED CAR OFF AND THEN TURNED IT BACK ON AND PUSHED OK TO THE SEE MANUAL. I WAS THEN ABLE TO DRIVE IT. WE COULD OF BEEN KILLED IF SOMEONE WAS BEHIND ME. I BROUGHT IN TO DEALER AND SAID THEY REALLY DIDN'T FIND ANYTHING WRONG OR SEE ANY INFO ON THE COMPUTER WHEN CAR WAS HOOKED UP. VERY SCARY AS I HAVE READ ONLINE MORE PEOPLE HAVE HAD THIS HAPPEN TO THEM.
Mfg Campaign: 11128575
Recall Date: Sep 10, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
STRONG EXHAUST AND VERY HIGH LEVELS OF CO ENTERING CABIN AT NORMAL ACCELERATION, VERY BAD AT HARD ACCELERATION I HAVE MULTIPLE PICTURES OF MY CO SENSOR I HAD IN THE VEHICLE FOR SOME TIME NOW WITH LETHAL CO LEVELS. I BELIEVE THE EXHAUST MANIFOLDS HAVE BIG ENOUGH CRACKS TO FLOOD IN CO INTO THE CABIN THROUGH OPENINGS. MINE HAS HAD THE 'DEALER ITSB' TO RESOLVE, NO CHANGE AND IT REGISTERED HIGHER AFTER. REPLACE THIS MANIFOLD AND SEAL THIS TRUCK OR BUY IT BACK FROM ME FORD. IF PUTTING MY FAMILY'S LIFE IN DANGER DAILY DOESN'T SCARE YOU, THE PICTURES AND PROOF I HAVE ARE ENOUGH FOR ANOTHER LAWSUIT AGAINST YOU FOR THIS! I NEED TO BE CONTACTED BY A FORD REP (NOT A DEALERSHIP) TO RESOLVE OR MY LAWYERS WILL FOLLOW UP WITH YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11128353
Recall Date: Sep 9, 2018
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury