Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S56
Recall Date: Aug 26, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S11
Recall Date: Mar 11, 2022
Consumer Complaints
410 ComplaintsFord Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Corrective Action:
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Additional Notes:
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Mfg Campaign: 11630509
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Corrective Action:
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Additional Notes:
I can be driving up a hill the traction control warning light and hill decent braking light come on causing the vehicle speed to drop the vehicle shakes acting like it is trying to stop. Once you stop and turn the vehicle off the error codes go away . This problem has been occurring since early September it currently only occurs going up hill on one road
Mfg Campaign: 11630509
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that upon his wife starting the vehicle, she observed that the steering wheel had turned all the way to the left, after which she became aware that the electronic power steering was not functioning as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V542000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that upon his wife starting the vehicle, she observed that the steering wheel had turned all the way to the left, after which she became aware that the electronic power steering was not functioning as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V542000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that upon his wife starting the vehicle, she observed that the steering wheel had turned all the way to the left, after which she became aware that the electronic power steering was not functioning as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V542000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11626416
Recall Date: Nov 20, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Master cylinder leaked into brake booster. Paid for those repairs which apparently are covered under other 2017 VIN # but not mine? Now the ABS transducer is messed up and the car needs new hydraulic pump & module.
Corrective Action:
Master cylinder leaked into brake booster. Paid for those repairs which apparently are covered under other 2017 VIN # but not mine? Now the ABS transducer is messed up and the car needs new hydraulic pump & module.
Additional Notes:
Master cylinder leaked into brake booster. Paid for those repairs which apparently are covered under other 2017 VIN # but not mine? Now the ABS transducer is messed up and the car needs new hydraulic pump & module.
Mfg Campaign: 11624088
Recall Date: Nov 7, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The blend door actuator has failed on multiple occasions. There was a recall last August and we had the equipment repaired at the Ford dealership in Ayden. Just after one year it is not failed again. I called and the warranty for the equipment was 12 months. I am disappointed that we are now stuck with paying to repair what is a known equipment issue. My concern is there could be a fire or electrical concern throughout the truck. There are no warning lights, only a constant clicking sound in the rear of the truck where the blend door actuator is housed.
Corrective Action:
The blend door actuator has failed on multiple occasions. There was a recall last August and we had the equipment repaired at the Ford dealership in Ayden. Just after one year it is not failed again. I called and the warranty for the equipment was 12 months. I am disappointed that we are now stuck with paying to repair what is a known equipment issue. My concern is there could be a fire or electrical concern throughout the truck. There are no warning lights, only a constant clicking sound in the rear of the truck where the blend door actuator is housed.
Additional Notes:
The blend door actuator has failed on multiple occasions. There was a recall last August and we had the equipment repaired at the Ford dealership in Ayden. Just after one year it is not failed again. I called and the warranty for the equipment was 12 months. I am disappointed that we are now stuck with paying to repair what is a known equipment issue. My concern is there could be a fire or electrical concern throughout the truck. There are no warning lights, only a constant clicking sound in the rear of the truck where the blend door actuator is housed.
Mfg Campaign: 11623451
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving, the speedometer began to bounce around. This caused erratic shifting. At one point the speedometer went to zero while we were still moving. I pulled over put it in park and it would not go into gear. During this the air bag light came on. After turning the vehicle off and back on again, everything went back to normal. Over a period of days, it would do the same thing again, but not as bad as the time listed above. The speedometer will bounce around while driving and cause moderate shifting issues. I took the vehicle into a shop, and they ran the code as being Output Speed Sensor. After research, it appears Ford had a recall on output speed sensors for 2014 F-150 vehicles (Recall Reference Number 24S37) which use the 6R80 transmission. I contacted my local Ford dealership and Ford corporate via chat, and both told me my 2017 Expedition was not covered under that recall. Since my vehicle uses the same transmission, I inquired as to what they did to fix the output speed sensor issue. They could not provide me with that information. I have several videos of the speedometer bouncing around, but am unable to upload them here.
Corrective Action:
While driving, the speedometer began to bounce around. This caused erratic shifting. At one point the speedometer went to zero while we were still moving. I pulled over put it in park and it would not go into gear. During this the air bag light came on. After turning the vehicle off and back on again, everything went back to normal. Over a period of days, it would do the same thing again, but not as bad as the time listed above. The speedometer will bounce around while driving and cause moderate shifting issues. I took the vehicle into a shop, and they ran the code as being Output Speed Sensor. After research, it appears Ford had a recall on output speed sensors for 2014 F-150 vehicles (Recall Reference Number 24S37) which use the 6R80 transmission. I contacted my local Ford dealership and Ford corporate via chat, and both told me my 2017 Expedition was not covered under that recall. Since my vehicle uses the same transmission, I inquired as to what they did to fix the output speed sensor issue. They could not provide me with that information. I have several videos of the speedometer bouncing around, but am unable to upload them here.
Additional Notes:
While driving, the speedometer began to bounce around. This caused erratic shifting. At one point the speedometer went to zero while we were still moving. I pulled over put it in park and it would not go into gear. During this the air bag light came on. After turning the vehicle off and back on again, everything went back to normal. Over a period of days, it would do the same thing again, but not as bad as the time listed above. The speedometer will bounce around while driving and cause moderate shifting issues. I took the vehicle into a shop, and they ran the code as being Output Speed Sensor. After research, it appears Ford had a recall on output speed sensors for 2014 F-150 vehicles (Recall Reference Number 24S37) which use the 6R80 transmission. I contacted my local Ford dealership and Ford corporate via chat, and both told me my 2017 Expedition was not covered under that recall. Since my vehicle uses the same transmission, I inquired as to what they did to fix the output speed sensor issue. They could not provide me with that information. I have several videos of the speedometer bouncing around, but am unable to upload them here.
Mfg Campaign: 11620436
Recall Date: Oct 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Corrective Action:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Additional Notes:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Mfg Campaign: 11613443
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Corrective Action:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Additional Notes:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Mfg Campaign: 11613443
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Corrective Action:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Additional Notes:
Transmission unable to shift out of park periodically, transmission downshifting at highway speeds and engine shutting down. Speedometer and RPM guage going crazy then no longer working.
Mfg Campaign: 11613443
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
On [XXX], My 2017 Ford Expedition suddenly lost all brake fluid in the master cylinder, where it drained into the Brake Booster. We had no braking function whatsoever. I filled up with another quart of brake fluid, drained into brake booster as well. The vehicle was towed to the local dealer in Lagrange, GA, where the work was completed on 7/8/2024. I was preparing to drive my family home to FL when we noticed the issue. We had to stay an extra night in the hotel. Thank goodness we had not been on the road and were only leaving the hotel. There is already a recall for the same issue, with vehicles made through 1/31/2017. My vehicle, by VIN, was made on 2/3/2017 at the same plant. Ford is refusing to acknowledge the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], My 2017 Ford Expedition suddenly lost all brake fluid in the master cylinder, where it drained into the Brake Booster. We had no braking function whatsoever. I filled up with another quart of brake fluid, drained into brake booster as well. The vehicle was towed to the local dealer in Lagrange, GA, where the work was completed on 7/8/2024. I was preparing to drive my family home to FL when we noticed the issue. We had to stay an extra night in the hotel. Thank goodness we had not been on the road and were only leaving the hotel. There is already a recall for the same issue, with vehicles made through 1/31/2017. My vehicle, by VIN, was made on 2/3/2017 at the same plant. Ford is refusing to acknowledge the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], My 2017 Ford Expedition suddenly lost all brake fluid in the master cylinder, where it drained into the Brake Booster. We had no braking function whatsoever. I filled up with another quart of brake fluid, drained into brake booster as well. The vehicle was towed to the local dealer in Lagrange, GA, where the work was completed on 7/8/2024. I was preparing to drive my family home to FL when we noticed the issue. We had to stay an extra night in the hotel. Thank goodness we had not been on the road and were only leaving the hotel. There is already a recall for the same issue, with vehicles made through 1/31/2017. My vehicle, by VIN, was made on 2/3/2017 at the same plant. Ford is refusing to acknowledge the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613589
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 132,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 132,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that during cold starts, there was a loud rattling sound coming from the engine compartment. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 132,000.
Mfg Campaign: 11612629
Recall Date: Sep 4, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical wiring for the blower motor replaced as a result of Safety Recall 22S56.
Corrective Action:
Electrical wiring for the blower motor replaced as a result of Safety Recall 22S56.
Additional Notes:
Electrical wiring for the blower motor replaced as a result of Safety Recall 22S56.
Mfg Campaign: 11610713
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while the tires were being rotated, the tire technician was unable to remove the lug nuts because the lug nuts had swollen. The contact was informed that all four wheels had the same failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while the tires were being rotated, the tire technician was unable to remove the lug nuts because the lug nuts had swollen. The contact was informed that all four wheels had the same failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while the tires were being rotated, the tire technician was unable to remove the lug nuts because the lug nuts had swollen. The contact was informed that all four wheels had the same failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11609450
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The contact stated that the brake fluid level was checked, and the brake fluid level was low but there were no signs of a brake fluid leak. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The contact stated that the brake fluid level was checked, and the brake fluid level was low but there were no signs of a brake fluid leak. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The contact stated that the brake fluid level was checked, and the brake fluid level was low but there were no signs of a brake fluid leak. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The failure mileage was approximately 115,000.
Mfg Campaign: 11609521
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We were out of town driving to a baseball tournament going 80 miles an hour when the car completely lost power and a wrench came up. My husband barely coasted us to a shoulder. The car would not reset or restart unless it was in park. Happens twice. Took it for code read they said it is a throttle body issue but that instead of check engine light it shuts the whole car down until reset. Very scary on the interstate. Could have easily been in a bad collision.
Corrective Action:
We were out of town driving to a baseball tournament going 80 miles an hour when the car completely lost power and a wrench came up. My husband barely coasted us to a shoulder. The car would not reset or restart unless it was in park. Happens twice. Took it for code read they said it is a throttle body issue but that instead of check engine light it shuts the whole car down until reset. Very scary on the interstate. Could have easily been in a bad collision.
Additional Notes:
We were out of town driving to a baseball tournament going 80 miles an hour when the car completely lost power and a wrench came up. My husband barely coasted us to a shoulder. The car would not reset or restart unless it was in park. Happens twice. Took it for code read they said it is a throttle body issue but that instead of check engine light it shuts the whole car down until reset. Very scary on the interstate. Could have easily been in a bad collision.
Mfg Campaign: 11606524
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Expedition. The contact stated that while driving on several occasions at various speeds, there was a burning odor inside the cabin of the vehicle, and the air condition failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed that the wiring harness to the blower motor had melted and the pigtail on the wiring harness needed to be replaced. The vehicle was repaired but the failure recurred. The contact believed that the failure was associated with Manufacturer Recall: 22SF6. The manufacturer was notified of the failure. The failure mileage was 83,000.
Corrective Action:
The contact owns a 2017 Ford Expedition. The contact stated that while driving on several occasions at various speeds, there was a burning odor inside the cabin of the vehicle, and the air condition failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed that the wiring harness to the blower motor had melted and the pigtail on the wiring harness needed to be replaced. The vehicle was repaired but the failure recurred. The contact believed that the failure was associated with Manufacturer Recall: 22SF6. The manufacturer was notified of the failure. The failure mileage was 83,000.
Additional Notes:
The contact owns a 2017 Ford Expedition. The contact stated that while driving on several occasions at various speeds, there was a burning odor inside the cabin of the vehicle, and the air condition failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed that the wiring harness to the blower motor had melted and the pigtail on the wiring harness needed to be replaced. The vehicle was repaired but the failure recurred. The contact believed that the failure was associated with Manufacturer Recall: 22SF6. The manufacturer was notified of the failure. The failure mileage was 83,000.
Mfg Campaign: 11605926
Recall Date: Aug 1, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal goes to floor, all brake fluid is leaking into an unknown area.
Corrective Action:
Brake pedal goes to floor, all brake fluid is leaking into an unknown area.
Additional Notes:
Brake pedal goes to floor, all brake fluid is leaking into an unknown area.
Mfg Campaign: 11604794
Recall Date: Jul 26, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Corrective Action:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Additional Notes:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Mfg Campaign: 11601824
Recall Date: Jul 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Corrective Action:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Additional Notes:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Mfg Campaign: 11601824
Recall Date: Jul 13, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Corrective Action:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Additional Notes:
In 2022, around mileage of 67000, our SUV was climbing a steep road when it suddenly made a pop sound & went into limp mode with the wrench light showing and the engine sounding rough. It felt like no fuel was getting to the engine & the gas pedal was non-responsive. The RPMs didn't change when the gas pedal was pressed. The grade was so steep, we barely made it to the side of the road without rolling backwards into traffic behind us. After turning the engine off and sitting about 10 mins, we tried starting the engine again. The car seemed to have reset itself! It ran fine; the wrench light turned off, and the gas pedal was responsive again. (At the time, we were on vacation at the coast and had traveled from our home at about elevation 3500'. We had also recently had to buy gas from a small no name gas station, so we feared we may have gotten bad fuel). From there, we returned home without re-occurrence, and we used fuel cleaning additive to our Chevron fuel for the next 2 fill ups. Then, approximately 600 miles later on a flat grade, it happened again without the pop sound. We immediately went to our Ford dealer who found no error code but found our purge valve stuck open. They recommended we replace it, which we did, and we operated the vehicle for 2 years without re-occurrence and using only Chevron gas. Recently, it happened again! Luckily, we weren't on a steep grade this time or on the freeway, but if a car would have been behind us, we would have likely been rear ended, especially had we been on the freeway. Once again, we shut the engine off, and it reset with the wrench light disappearing, so no diagnostic code got thrown AGAIN! Based on many complaints, this appears to be a common problem. It's very dangerous as the car immediately losses power to a crawl no matter what speed you are traveling at the time. It seems to be the electronic throttle body in instances where the SUV can stay running, so a code can be obtained before it resets.
Mfg Campaign: 11601824
Recall Date: Jul 13, 2024
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Valencia, CA • 36 yrs
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