Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Corrective Action:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Additional Notes:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Mfg Campaign: 11341020
Recall Date: Jul 22, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Corrective Action:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Additional Notes:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Mfg Campaign: 11341020
Recall Date: Jul 22, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Corrective Action:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Additional Notes:
WHEN I PUT THE VEHICLE IN 'PARK' ON A FLAT SURFACE, THE E-BRAKE TURNS ON AUTOMATICALLY, BUT WHEN I PARK ON A SLIGHT INCLINE, THIS DOES NOT HAPPEN. ADDITIONALLY, WHEN STOPPED AT LIGHTS, I NOTICED THAT THE VEHICLE WAS NO LONGER TURNING THE ENGINE OFF WHEN AT A COMPLETE STOP. WHEN I GOT HOME, I WENT THROUGH SOME OF THE SCREENS AND IT TOLD ME THAT THE AUTO START/STOP WAS DISABLED DUE TO BEING ON A SLOPE (BUT I WAS ON A FLAT SURFACE). ADDITIONALLY, THE WINDSHIELD WIPER FLUID IS NOT COMING OUT OF THE LINES, BUT THE PUMP IS WORKING BECAUSE I CAN HEAR IT, POSSIBLE CLOGGED LINES. LASTLY, INFOTAINMENT SYSTEM IS NOT WORKING CONSISTENTLY WITH APPLE CARPLAY ' SOMETIMES IT WORKS, SOMETIMES IT DOESN'T, USUALLY RANDOM.
Mfg Campaign: 11341020
Recall Date: Jul 22, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK-UP CAMERA ERRATIC, BLIND-SPOT INDICATOR ON PASSENGER SIDE MIRROR ERRATIC, LIFT-GATE OPENS SOMETIMES JUST BY WALKING BEHIND VEHICLE OR WILL COME DOWN ON ITS OWN WHEN OPEN. ONCE, THE SYNC 3 SCREEN WAS EXTREMELY HOT TO THE TOUCH AND THE CONTROLS WERE FROZEN. THIS HAPPENED AFTER START-UP AND THE SCREEN TOOK A LONG TIME TO BOOT UP. OUR LOCAL FORD SERVICE DEPARTMENT IS AWARE OF THESE PROBLEMS (AND ACTUALLY SAW THE BACK-UP CAMERA GO SPASTIC). APPARENTLY, FORD IS AWARE OF THE CAMERA PROBLEM, BUT THE REPLACEMENT CAMERAS GIVE THE SAME PROBLEM.
Corrective Action:
BACK-UP CAMERA ERRATIC, BLIND-SPOT INDICATOR ON PASSENGER SIDE MIRROR ERRATIC, LIFT-GATE OPENS SOMETIMES JUST BY WALKING BEHIND VEHICLE OR WILL COME DOWN ON ITS OWN WHEN OPEN. ONCE, THE SYNC 3 SCREEN WAS EXTREMELY HOT TO THE TOUCH AND THE CONTROLS WERE FROZEN. THIS HAPPENED AFTER START-UP AND THE SCREEN TOOK A LONG TIME TO BOOT UP. OUR LOCAL FORD SERVICE DEPARTMENT IS AWARE OF THESE PROBLEMS (AND ACTUALLY SAW THE BACK-UP CAMERA GO SPASTIC). APPARENTLY, FORD IS AWARE OF THE CAMERA PROBLEM, BUT THE REPLACEMENT CAMERAS GIVE THE SAME PROBLEM.
Additional Notes:
BACK-UP CAMERA ERRATIC, BLIND-SPOT INDICATOR ON PASSENGER SIDE MIRROR ERRATIC, LIFT-GATE OPENS SOMETIMES JUST BY WALKING BEHIND VEHICLE OR WILL COME DOWN ON ITS OWN WHEN OPEN. ONCE, THE SYNC 3 SCREEN WAS EXTREMELY HOT TO THE TOUCH AND THE CONTROLS WERE FROZEN. THIS HAPPENED AFTER START-UP AND THE SCREEN TOOK A LONG TIME TO BOOT UP. OUR LOCAL FORD SERVICE DEPARTMENT IS AWARE OF THESE PROBLEMS (AND ACTUALLY SAW THE BACK-UP CAMERA GO SPASTIC). APPARENTLY, FORD IS AWARE OF THE CAMERA PROBLEM, BUT THE REPLACEMENT CAMERAS GIVE THE SAME PROBLEM.
Mfg Campaign: 11340254
Recall Date: Jul 19, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.
Corrective Action:
THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.
Additional Notes:
THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.
Mfg Campaign: 11339508
Recall Date: Jul 15, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.
Corrective Action:
THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.
Additional Notes:
THE ELECTRICAL IN THIS CAR HAS BEEN NOTHING BUT TROUBLE. I BOUGHT THE CAR WITH 2000 MILES ON IT AND I'VE HAD IT ABOUT A MONTH AND I'VE HAD 4 ISSUES WITH IT. THE FIRST ISSUES THE CRUISE CONTROL EPULD NOT WORK. I BROUGHT IT IN AND THEY FIXED IT. MY BOTTOM CUP HOLDER BROKE TWICE NOW AND IT'S LIKE THE BOTTOM OF IT FELL OUT. TODAY I GET IN MY CAR TO GO TO WORK AND THE SPEAKERS ON THE FRONT DRIVERS SIDE OF THE CAR ARE NOT WORKING. IS THIS TYPICAL OF THIS KIND OF CAR OR IS IT JUST MY LUCK? I'VE HAD MORE ISSUES WITH THIS CAR THAN I HAVE EVER HAD WITH ANY OTHER CAR I HAVE BOUGHT IN A SHORT AMOUNT OF TIME.
Mfg Campaign: 11339508
Recall Date: Jul 15, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
DRIVING 25 MILES PER HOUR ON RESIDENT STREET WHEN TIRE BLEW OUT.
Corrective Action:
DRIVING 25 MILES PER HOUR ON RESIDENT STREET WHEN TIRE BLEW OUT.
Additional Notes:
DRIVING 25 MILES PER HOUR ON RESIDENT STREET WHEN TIRE BLEW OUT.
Mfg Campaign: 11337783
Recall Date: Jul 6, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Corrective Action:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Additional Notes:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Mfg Campaign: 11337274
Recall Date: Jul 2, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Corrective Action:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Additional Notes:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Mfg Campaign: 11337274
Recall Date: Jul 2, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Corrective Action:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Additional Notes:
MY 2020 FORD ESCAPE'S AUTOMATIC TRANSMISSION MAKES ODD WHIRRING SOUNDS AND SHIFTS HARD OFTEN WHILE DRIVING. AUTOMATIC TRANSMISSION STILL HAS A HARD TIME SHIFTING SMOOTHLY EVEN WHEN THE VEHICLES BEEN WARMED UP AND DRIVEN FOR AT LEAST 10 MINUTES. THE REAR VIEW CAMERA HAS A MIND OF ITS OWN AND DOESN'T ALWAYS WORK. EVEN WHEN IT IS WORKING THE FEED IS USUALLY TERRIBLE QUALITY. WHEN IT DOESN'T WORK YOU CAN'T SEE ANYTHING OUT OF THE REAR VIEW CAMERA, THE IMAGE QUALITY TURNS GREYISH AND IMAGES LAG.
Mfg Campaign: 11337274
Recall Date: Jul 2, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACKUP SAFETY CAMERA AND WARNING SYSTEM FAILS OUTSIDE TEMP IS ABOVE 70 DEGREES AND AIR CONDITIONING HAS NOT BEEN RUNNING LONG ENOUGH TO COOL THE VEHICLE INTERIOR. WHEN VEHICLE IS PARKED OUTSIDE IN THE SUMMER THE BACKUP CAMERA WILL NOT WORK UNTIL THE AIR CONDITIONING RUNS FOR ABOUT 10 MINUTES. *TR
Corrective Action:
BACKUP SAFETY CAMERA AND WARNING SYSTEM FAILS OUTSIDE TEMP IS ABOVE 70 DEGREES AND AIR CONDITIONING HAS NOT BEEN RUNNING LONG ENOUGH TO COOL THE VEHICLE INTERIOR. WHEN VEHICLE IS PARKED OUTSIDE IN THE SUMMER THE BACKUP CAMERA WILL NOT WORK UNTIL THE AIR CONDITIONING RUNS FOR ABOUT 10 MINUTES. *TR
Additional Notes:
BACKUP SAFETY CAMERA AND WARNING SYSTEM FAILS OUTSIDE TEMP IS ABOVE 70 DEGREES AND AIR CONDITIONING HAS NOT BEEN RUNNING LONG ENOUGH TO COOL THE VEHICLE INTERIOR. WHEN VEHICLE IS PARKED OUTSIDE IN THE SUMMER THE BACKUP CAMERA WILL NOT WORK UNTIL THE AIR CONDITIONING RUNS FOR ABOUT 10 MINUTES. *TR
Mfg Campaign: 11329235
Recall Date: Jun 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TODAY, 4/19/2020, TWO OF MY CO-EMPLOYEES NOTICED THAT MY 2020 FORD ESCAPE WAS MAKING A TICKING SOUND. I DIDN'T HEAR THE TICKING SOUND UNTIL I WAS WAITING IN LINE AT ARBY'S DRIVE-THROUGH AT ABOUT 6:30 PM ARIZONA TIME.. THE TICKING IS COMING FROM MY ENGINE AREA UNDER THE HOOD. THE LOW OIL LEVEL INDICATOR LIGHT DOES NOT COME ON AND THERE IS NO VISIBLE SIGNS OF AN OIL LEAK ON THE PAVEMENT WHERE MY ESCAPE IS PARKED. COULD BE BAD SPARK PLUGS OR CAMSHAFT. THE ESCAPE HAS BEEN FINANCED WITH ALASKA CREDIT UNION AND I HAVE NOT MADE THE FIRST PAYMENT YET. $1,000 HAS BEEN PUT DOWN, $500 INITIALLY AND $500 ON A PROMISSORY NOTE.
Corrective Action:
TODAY, 4/19/2020, TWO OF MY CO-EMPLOYEES NOTICED THAT MY 2020 FORD ESCAPE WAS MAKING A TICKING SOUND. I DIDN'T HEAR THE TICKING SOUND UNTIL I WAS WAITING IN LINE AT ARBY'S DRIVE-THROUGH AT ABOUT 6:30 PM ARIZONA TIME.. THE TICKING IS COMING FROM MY ENGINE AREA UNDER THE HOOD. THE LOW OIL LEVEL INDICATOR LIGHT DOES NOT COME ON AND THERE IS NO VISIBLE SIGNS OF AN OIL LEAK ON THE PAVEMENT WHERE MY ESCAPE IS PARKED. COULD BE BAD SPARK PLUGS OR CAMSHAFT. THE ESCAPE HAS BEEN FINANCED WITH ALASKA CREDIT UNION AND I HAVE NOT MADE THE FIRST PAYMENT YET. $1,000 HAS BEEN PUT DOWN, $500 INITIALLY AND $500 ON A PROMISSORY NOTE.
Additional Notes:
TODAY, 4/19/2020, TWO OF MY CO-EMPLOYEES NOTICED THAT MY 2020 FORD ESCAPE WAS MAKING A TICKING SOUND. I DIDN'T HEAR THE TICKING SOUND UNTIL I WAS WAITING IN LINE AT ARBY'S DRIVE-THROUGH AT ABOUT 6:30 PM ARIZONA TIME.. THE TICKING IS COMING FROM MY ENGINE AREA UNDER THE HOOD. THE LOW OIL LEVEL INDICATOR LIGHT DOES NOT COME ON AND THERE IS NO VISIBLE SIGNS OF AN OIL LEAK ON THE PAVEMENT WHERE MY ESCAPE IS PARKED. COULD BE BAD SPARK PLUGS OR CAMSHAFT. THE ESCAPE HAS BEEN FINANCED WITH ALASKA CREDIT UNION AND I HAVE NOT MADE THE FIRST PAYMENT YET. $1,000 HAS BEEN PUT DOWN, $500 INITIALLY AND $500 ON A PROMISSORY NOTE.
Mfg Campaign: 11321583
Recall Date: Apr 20, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
NOTHING HAS HAPPENED YET...BUT A FEW VERY CLOSE CALLS....THE EQUIPMENT THAT THE REAR VIEW MIRROR IS ATTACHED TO IS HUGE AND THE MIRROR IS SUCH THAT IS BLOCKS A MAJOR PART OF THE VIEW TO THE RIGHT...ESP WHEN I AM ON A CURVY ROAD...IT LITERALLY BLOCKS ANYTHING IN THAT AREA...ANYONE ON A SIDEWALK ETC ETC....WHEN I NEED TO LOOK TO THE RIGHT I HAVE TO BEND DOWN OR LEAN OVER...I AM GOING TO HIT OR KILL SOMEONE....I HAVE TRIED CALLING FORD....BUT HAVE BEEN TOLD THEY HAVE NO SAFETY DEPT...I AM SPOKEN TO PEOPLE IN EVERY COUNTRY WHO DO NOT KNOW HOW TO GET ME TO THE RIGHT DEPT...I HAVE LEFT MY PHONE NUMBER ETC...I ALSO ASKED IF THE MIRROR CAN BE SWAPPED OUT FOR A SMALLER ONE....I HAVE HAD TO RESORT TO PUTTING THE MIRROR UP AND DOWN...VS THE WAY IT IS SOLD.....ALSO, THIS CAR WAS MAD WITH NO COVER FOR THE CARGO AREA....I HAVE TALKED TO MANY PEOPLE ABOUT THIS..APPARENTLY THEY ARE WAITING FOR QUOTES FROM MANUFACTURERS....I OFTEN PUT MY CAR ON TRANSPORTERS...I MOVE ARTWORK AND ANTIQUES...I WOULD NEVER HAVE BOUGHT A CAR WITH NO CARGO COVER.....I AM OFTEN IN S FL...CARS ARE BROKEN INTO OFTEN...YET, AT THE CAR SHOW THERE WAS ON ON DISPLAY...TRICKING THE PUBLIC....THEY ARE HIDING FROM THESE ISSUES...PLEASE HELP ME GET ANSWERS...HAVE LEASED A FORD OVER 8 YEARS...NEVER AGAIN...AND I WANT PEOPLE TO KNOW THESE ISSUES SO THEY CAN RETHINK THE PURCHASE...SAFETY SHOULD COME FIRST.......I AM NOT INCLUDING PICS NOW...JUST SIT IN ANY 2020 ESCAPE.....
Corrective Action:
NOTHING HAS HAPPENED YET...BUT A FEW VERY CLOSE CALLS....THE EQUIPMENT THAT THE REAR VIEW MIRROR IS ATTACHED TO IS HUGE AND THE MIRROR IS SUCH THAT IS BLOCKS A MAJOR PART OF THE VIEW TO THE RIGHT...ESP WHEN I AM ON A CURVY ROAD...IT LITERALLY BLOCKS ANYTHING IN THAT AREA...ANYONE ON A SIDEWALK ETC ETC....WHEN I NEED TO LOOK TO THE RIGHT I HAVE TO BEND DOWN OR LEAN OVER...I AM GOING TO HIT OR KILL SOMEONE....I HAVE TRIED CALLING FORD....BUT HAVE BEEN TOLD THEY HAVE NO SAFETY DEPT...I AM SPOKEN TO PEOPLE IN EVERY COUNTRY WHO DO NOT KNOW HOW TO GET ME TO THE RIGHT DEPT...I HAVE LEFT MY PHONE NUMBER ETC...I ALSO ASKED IF THE MIRROR CAN BE SWAPPED OUT FOR A SMALLER ONE....I HAVE HAD TO RESORT TO PUTTING THE MIRROR UP AND DOWN...VS THE WAY IT IS SOLD.....ALSO, THIS CAR WAS MAD WITH NO COVER FOR THE CARGO AREA....I HAVE TALKED TO MANY PEOPLE ABOUT THIS..APPARENTLY THEY ARE WAITING FOR QUOTES FROM MANUFACTURERS....I OFTEN PUT MY CAR ON TRANSPORTERS...I MOVE ARTWORK AND ANTIQUES...I WOULD NEVER HAVE BOUGHT A CAR WITH NO CARGO COVER.....I AM OFTEN IN S FL...CARS ARE BROKEN INTO OFTEN...YET, AT THE CAR SHOW THERE WAS ON ON DISPLAY...TRICKING THE PUBLIC....THEY ARE HIDING FROM THESE ISSUES...PLEASE HELP ME GET ANSWERS...HAVE LEASED A FORD OVER 8 YEARS...NEVER AGAIN...AND I WANT PEOPLE TO KNOW THESE ISSUES SO THEY CAN RETHINK THE PURCHASE...SAFETY SHOULD COME FIRST.......I AM NOT INCLUDING PICS NOW...JUST SIT IN ANY 2020 ESCAPE.....
Additional Notes:
NOTHING HAS HAPPENED YET...BUT A FEW VERY CLOSE CALLS....THE EQUIPMENT THAT THE REAR VIEW MIRROR IS ATTACHED TO IS HUGE AND THE MIRROR IS SUCH THAT IS BLOCKS A MAJOR PART OF THE VIEW TO THE RIGHT...ESP WHEN I AM ON A CURVY ROAD...IT LITERALLY BLOCKS ANYTHING IN THAT AREA...ANYONE ON A SIDEWALK ETC ETC....WHEN I NEED TO LOOK TO THE RIGHT I HAVE TO BEND DOWN OR LEAN OVER...I AM GOING TO HIT OR KILL SOMEONE....I HAVE TRIED CALLING FORD....BUT HAVE BEEN TOLD THEY HAVE NO SAFETY DEPT...I AM SPOKEN TO PEOPLE IN EVERY COUNTRY WHO DO NOT KNOW HOW TO GET ME TO THE RIGHT DEPT...I HAVE LEFT MY PHONE NUMBER ETC...I ALSO ASKED IF THE MIRROR CAN BE SWAPPED OUT FOR A SMALLER ONE....I HAVE HAD TO RESORT TO PUTTING THE MIRROR UP AND DOWN...VS THE WAY IT IS SOLD.....ALSO, THIS CAR WAS MAD WITH NO COVER FOR THE CARGO AREA....I HAVE TALKED TO MANY PEOPLE ABOUT THIS..APPARENTLY THEY ARE WAITING FOR QUOTES FROM MANUFACTURERS....I OFTEN PUT MY CAR ON TRANSPORTERS...I MOVE ARTWORK AND ANTIQUES...I WOULD NEVER HAVE BOUGHT A CAR WITH NO CARGO COVER.....I AM OFTEN IN S FL...CARS ARE BROKEN INTO OFTEN...YET, AT THE CAR SHOW THERE WAS ON ON DISPLAY...TRICKING THE PUBLIC....THEY ARE HIDING FROM THESE ISSUES...PLEASE HELP ME GET ANSWERS...HAVE LEASED A FORD OVER 8 YEARS...NEVER AGAIN...AND I WANT PEOPLE TO KNOW THESE ISSUES SO THEY CAN RETHINK THE PURCHASE...SAFETY SHOULD COME FIRST.......I AM NOT INCLUDING PICS NOW...JUST SIT IN ANY 2020 ESCAPE.....
Mfg Campaign: 11321562
Recall Date: Apr 19, 2020
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Potential Consequences:
2020 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEAD UP DISPLAY, DIGITAL SPEEDOMETER, FRONT VIEW CAMERA MISREPRESENTATION. *LD CONSUMER STATES THAT THE HEAD UP DISPLAY IN VEHICLE ONLY DISPLAYS SPEED IN KM/H. CONSUMER SAYS THAT THIS PRESENTS A POTENTIAL SAFETY HAZARD BECAUSE SPEED LIMITS IN THE US ARE DISPLAYED IN MPH. CONSUMER STATES THAT THE DIGITAL SPEEDOMETER DISPLAYS SPEED IN KM/H IN BIG NUMBERS AND MPH IN TINY NUMBERS. IN ADDITION, CONSUMER STATES THAT VEHICLE WAS SUPPOSED TO COME EQUIPPED WITH A FRONT VIEW CAMERA, BUT THAT IT WAS MISSING. CONSUMER HAS CONTACTED DEALERSHIP AND MANUFACTURER, BUT DID NOT RECEIVE A RESPONSE. *DL
Corrective Action:
2020 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEAD UP DISPLAY, DIGITAL SPEEDOMETER, FRONT VIEW CAMERA MISREPRESENTATION. *LD CONSUMER STATES THAT THE HEAD UP DISPLAY IN VEHICLE ONLY DISPLAYS SPEED IN KM/H. CONSUMER SAYS THAT THIS PRESENTS A POTENTIAL SAFETY HAZARD BECAUSE SPEED LIMITS IN THE US ARE DISPLAYED IN MPH. CONSUMER STATES THAT THE DIGITAL SPEEDOMETER DISPLAYS SPEED IN KM/H IN BIG NUMBERS AND MPH IN TINY NUMBERS. IN ADDITION, CONSUMER STATES THAT VEHICLE WAS SUPPOSED TO COME EQUIPPED WITH A FRONT VIEW CAMERA, BUT THAT IT WAS MISSING. CONSUMER HAS CONTACTED DEALERSHIP AND MANUFACTURER, BUT DID NOT RECEIVE A RESPONSE. *DL
Additional Notes:
2020 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE HEAD UP DISPLAY, DIGITAL SPEEDOMETER, FRONT VIEW CAMERA MISREPRESENTATION. *LD CONSUMER STATES THAT THE HEAD UP DISPLAY IN VEHICLE ONLY DISPLAYS SPEED IN KM/H. CONSUMER SAYS THAT THIS PRESENTS A POTENTIAL SAFETY HAZARD BECAUSE SPEED LIMITS IN THE US ARE DISPLAYED IN MPH. CONSUMER STATES THAT THE DIGITAL SPEEDOMETER DISPLAYS SPEED IN KM/H IN BIG NUMBERS AND MPH IN TINY NUMBERS. IN ADDITION, CONSUMER STATES THAT VEHICLE WAS SUPPOSED TO COME EQUIPPED WITH A FRONT VIEW CAMERA, BUT THAT IT WAS MISSING. CONSUMER HAS CONTACTED DEALERSHIP AND MANUFACTURER, BUT DID NOT RECEIVE A RESPONSE. *DL
Mfg Campaign: 11318431
Recall Date: Mar 20, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA HAS BEEN CHECKED AND "REPAIRED" TWICE. THE MONITOR WITHIN THE LAST FIVE DAYS HAS RAN A GAMETE OF PROBLEMS RANGING IN NOT DISPLAYING AN IMAGE TO THE IMAGE BEING DISTORTED WITH A SERIES OF LINES THAT MOVE VERTICALLY UP AND DOWN. THIS HAPPENS IN BOTH THE STATIONARY AND MOVING POSITIONS THE PASSENGER SIDE'S WARNING SYSTEM DOES LIGHT UP, BUT THERE IS NO RINGING SOUND MADE TO LET THE DRIVER KNOW THAT A VEHICLE IS IN THE DRIVER'S BLIND SPOT. THIS HAPPENS IN THE MOVING CONDITION.
Corrective Action:
THE BACKUP CAMERA HAS BEEN CHECKED AND "REPAIRED" TWICE. THE MONITOR WITHIN THE LAST FIVE DAYS HAS RAN A GAMETE OF PROBLEMS RANGING IN NOT DISPLAYING AN IMAGE TO THE IMAGE BEING DISTORTED WITH A SERIES OF LINES THAT MOVE VERTICALLY UP AND DOWN. THIS HAPPENS IN BOTH THE STATIONARY AND MOVING POSITIONS THE PASSENGER SIDE'S WARNING SYSTEM DOES LIGHT UP, BUT THERE IS NO RINGING SOUND MADE TO LET THE DRIVER KNOW THAT A VEHICLE IS IN THE DRIVER'S BLIND SPOT. THIS HAPPENS IN THE MOVING CONDITION.
Additional Notes:
THE BACKUP CAMERA HAS BEEN CHECKED AND "REPAIRED" TWICE. THE MONITOR WITHIN THE LAST FIVE DAYS HAS RAN A GAMETE OF PROBLEMS RANGING IN NOT DISPLAYING AN IMAGE TO THE IMAGE BEING DISTORTED WITH A SERIES OF LINES THAT MOVE VERTICALLY UP AND DOWN. THIS HAPPENS IN BOTH THE STATIONARY AND MOVING POSITIONS THE PASSENGER SIDE'S WARNING SYSTEM DOES LIGHT UP, BUT THERE IS NO RINGING SOUND MADE TO LET THE DRIVER KNOW THAT A VEHICLE IS IN THE DRIVER'S BLIND SPOT. THIS HAPPENS IN THE MOVING CONDITION.
Mfg Campaign: 11316960
Recall Date: Mar 9, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.
Corrective Action:
TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.
Additional Notes:
TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.
Mfg Campaign: 11309242
Recall Date: Feb 14, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.
Corrective Action:
TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.
Additional Notes:
TL* THE CONTACT LEASED A 2020 FORD ESCAPE. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE FOGGY ON THE INSIDE HOWEVER, THE HEADLAMPS PROVIDED ADEQUATE ILLUMINATION. THE BULBS WERE LOCATED ABOVE THE HEADLAMP COVERS. THE VEHICLE WAS TAKEN TO STEVEN'S JERSEY CITY FORD 740 NJ-440, JERSEY CITY NEW JERSEY 07304 PHONE NUMBER (201)432-7272 TO BE INSPECTED. THE DEALER INSPECTED THE HEADLAMPS AND INFORMED THE CONTACT THAT THERE WAS NO FAILURES WITH THE HEADLAMP COVERS. THE CONTACT ALSO FOUND THAT WATER PENETRATED THE PASSENGER SIDE REAR DOOR, AND DRIVER'S SIDE REAR PASSENGERS DOOR. THE DEALER REALIGNED THE REAR PASSENGER DOOR AND DRIVER'S SIDE AND REAR PASSENGER DOOR. THE DEALER REATTACHED THE DOORS METAL MOLDING. MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILAGE WAS 100,000.
Mfg Campaign: 11309242
Recall Date: Feb 14, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.
Corrective Action:
MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.
Additional Notes:
MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.
Mfg Campaign: 11301659
Recall Date: Jan 24, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.
Corrective Action:
MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.
Additional Notes:
MOST STATES REQUIRE TRAILERS OF 3,000LB GVWR, AND SOME STATES ONLY 1,500LB, TO HAVE AN INDEPENDENT BRAKING SYSTEM ON AT LEAST ONE AXLE OF THE TRAILER. FORD SELLS VEHICLES WITH FACTORY TOW PACKAGES RATED AT 3,500LB, BUT DOES NOT SUPPLY EVEN AN OPTIONAL ELECTRIC BRAKE CONTROLLER. FURTHER, THEY DON'T SUPPLY A "PLUG 'N' PLAY" HARNESS FOR AN AFTERMARKET CONTROLLER AS DO MANY MANUFACTURERS. THIS SITUATION HAS PREVAILED FROM AT LEAST 2013 ONWARD. WHEN WE PURCHASED OUR 2020 ESCAPE SEL WITH FACTORY TOWING, WE FULLY EXPECTED THAT THIS SHORTCOMING WOULD HAVE BEEN RESOLVED. IT HAS NOT. AND THAT IT HAS EXISTED FOR TWO GENERATIONS OF THE ESCAPE SPANNING EIGHT MODEL YEARS LEADS ME TO CONCLUDE FORD IS WILLFULLY IGNORING THE LAWS OF MANY STATES, AND POTENTIALLY ENDANGERING THE DRIVERS OF THESE CARS AND OTHER DRIVERS SHARING THE ROADWAYS.
Mfg Campaign: 11301659
Recall Date: Jan 24, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY NO MEANS IS NORMAL. BOTH DEALERSHIPS PERSONNEL THAT DROVE THE VEHICAL SAID ITS NOT NORMAL.
Corrective Action:
SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY NO MEANS IS NORMAL. BOTH DEALERSHIPS PERSONNEL THAT DROVE THE VEHICAL SAID ITS NOT NORMAL.
Additional Notes:
SINCE DAY ONE OF OWNERSHIP, IT HAS A VIBRATION IN THE STEERING WHEN APPROACHING 25MPH THEN THE VIBRATION CONTINUES ALL THE WAY TO 75MPH. ALSO AT APPROX. 25MPH AN LOW HUMMING SOUND STARTS. THE HUMMING SOUND GETS LOADER AS SPEED INCREASES ALONG WITH THE ROAD NOISE. THE HUMMING AND VIBRATION STOP AS SOON AS YOU TAKE YOUR FOOT OFF THE ACCELERATOR. BUT RESUMES AGAIN AS SOON AS THE ACCELERATOR IS PRESSED. THIS VIBRATION FEELS AS IF A WHEEL IS LOOSE OR COMING OFF OR THE THE ENGINE AND TRANSMISSION ARE GOING TO FAIL CAUSING A SERIOUS PROBLEM. THIS BY NO MEANS IS NORMAL. BOTH DEALERSHIPS PERSONNEL THAT DROVE THE VEHICAL SAID ITS NOT NORMAL.
Mfg Campaign: 11300811
Recall Date: Jan 21, 2020
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