FORD ESCAPE 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V467000 SAFETY RECALL

694.3K Vehicles Affected

Recall Date: Jul 11, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S76

Recall Date: Jul 11, 2025

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V345000 SAFETY RECALL

1.8K Vehicles Affected

Recall Date: May 23, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S54

Notice Date: Jun 27, 2025
Recall Date: May 23, 2025

Ford Motor Company

NHTSA Campaign: 25V165000 SAFETY RECALL

33.6K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S21

Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 24V954000 SAFETY RECALL

20.5K Vehicles Affected

Recall Date: Dec 20, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S79

Notice Date: May 30, 2025
Recall Date: Dec 20, 2024

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V330000 SAFETY RECALL

9.3K Vehicles Affected

Recall Date: May 10, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S33

Notice Date: May 22, 2024
Recall Date: May 10, 2024

Ford Motor Company

NHTSA Campaign: 23V380000 SAFETY RECALL

125.3K Vehicles Affected

Recall Date: May 26, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S27

Notice Date: May 3, 2024
Recall Date: May 26, 2023

Ford Motor Company

NHTSA Campaign: 22V859000 SAFETY RECALL

521.7K Vehicles Affected

Recall Date: Nov 18, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S73

Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022

Ford Motor Company

NHTSA Campaign: 22V484000 SAFETY RECALL

100.7K Vehicles Affected

Recall Date: Jul 7, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S47

Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022

Ford Motor Company

NHTSA Campaign: 22V331000 SAFETY RECALL

27 Vehicles Affected

Recall Date: May 13, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S33

Notice Date: Aug 8, 2022
Recall Date: May 13, 2022

Ford Motor Company

NHTSA Campaign: 22V191000 SAFETY RECALL

345.5K Vehicles Affected

Recall Date: Mar 25, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S21

Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022

Ford Motor Company

NHTSA Campaign: 21V011000 SAFETY RECALL

147 Vehicles Affected

Recall Date: Jan 15, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S02

Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021

Ford Motor Company

NHTSA Campaign: 20V635000 SAFETY RECALL

689 Vehicles Affected

Recall Date: Oct 15, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:

Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S59

Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V550000 SAFETY RECALL

97 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S49

Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V415000 SAFETY RECALL

68 Vehicles Affected

Recall Date: Jul 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S35

Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints

Ford Motor Company

Campaign: 11384105 Other

Dec 18, 2020

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MY PRE-COLLISION LIGHT KEEPS COMING ON RANDOMLY. MY DASHBOARD LIGHTS UP AND CHIMES FOR NO REASON. NORTHGATE FORD SAID MY ESCAPE IS WORKING FINE.

Corrective Action:

MY PRE-COLLISION LIGHT KEEPS COMING ON RANDOMLY. MY DASHBOARD LIGHTS UP AND CHIMES FOR NO REASON. NORTHGATE FORD SAID MY ESCAPE IS WORKING FINE.

Additional Notes:

MY PRE-COLLISION LIGHT KEEPS COMING ON RANDOMLY. MY DASHBOARD LIGHTS UP AND CHIMES FOR NO REASON. NORTHGATE FORD SAID MY ESCAPE IS WORKING FINE.

Manufacturer: FORD
Mfg Campaign: 11384105

Notice Date: Dec 18, 2020
Recall Date: Dec 18, 2020

Ford Motor Company

Campaign: 11383605 Other

Dec 16, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

WHEN I'M DRIVING ON THE EXPRESSWAY, I'M GETTING A RED LIGHT THAT A PICTURE SHOWS UP WITH ALL OF MY DOORS OPEN. I HAVE TAKEN MY VEHICLE TO NORTGATE FORD IN CINCINNATI BUT IT DIDN'T HAPPEN TO THEM. MY ESCAPE IS UNDER FULL WARRANTY AND THEY WON'T FIX IT. IT HAPPENS ALL THE TIME WITH EVEN MY HUSBAND DRIVING MY ESCAPE. THE DEALERSHIP WANTS ME TO TAKE A PICTURE OF IT BUT THAT'S IMPOSSIBLE TO DO WHEN I'M DRIVING.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11383605

Notice Date: Dec 16, 2020
Recall Date: Dec 16, 2020

Ford Motor Company

Campaign: 11383611 Other

Dec 16, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PURCHASED A 2020 FORD ESCAPE ON 10-31-2020. ON 11-23-20-11-24-20 I GOT MESSAGES ABOUT THE TRANSMISSION AND MY WIFE COULDN'T PUT THE CAR IN REVERSE AFTER GOING TO THE STORE. TOOK THE CAR TO THE DEALER THEY DIDN'T EVEN CHECK THE TRANSMISSION ONLY THE ENGINE AND COMPUTER SYSTEM. ENDED UP BACK IN THERE THE SAME DAY 5 TIMES BECAUSE THE ANTI CRASH AND BRAKE SYSTEMS WASN'T WORKING. THE SERVICE TECH THEN DROVE IT AROUND THE CORNER 5 DIFFERENT TIMES TO GET THE COMPUTER SYSTEM TO KICK IN. EIGHT DAYS LATER 12-4-20 I GET STUCK IN MY FRIENDS DRIVEWAY. THE CAR WOULDN'T GO IN REVERSE. FINALLY IT DID AFTER 20 MINUTES. I TAKE THE CAR BACK AND IT NEEDS A NEW TRANSMISSION. THE COMPUTER SYSTEM AND POWER TRAIN, CRASH ASSISTANCE, ANTI COLLISION SYSTEM WASN'T WORKING EITHER. THEY HAD JUST RECEIVED THE VEHICLE ON 10-27-20. THE CAR WAS PICKED OUT FOR ME BY THE SALES REP AND IT WASN'T FROM OFF THE LOT IT WAS IN THE BACK. I TRULY BELIEVE THEY KNEW THE WHOLE CAR WAS BAD. THEY'VE HAD MY CAR SINCE THE 12-4-20 AND I'M STILL RESPONSIBLE FOR IT AND THE LOANER CAR. THE SALES MANAGER AND GENERAL MANAGER TOLD ME I'LL HAVE TO SUE THEM USING THE LEMON LAW OF ANYTHING ELSE GOES WRONG. IT WILL AND THEY KNOW IT. I HAVE SEVERAL REPORTS THAT THE TRANSMISSIONS ON THE 2020 ESCAPE IS ONE OF THE MAIN ISSUES. I ALSO HAVE ALL THE REPORTS SENT TO MY PHONE FROM FORD PASS. I ALSO HAVE A VEHICLE HISTORY REPORT THAT THE BRAKES, POWER TRAIN SYSTEM, AND RESTRAINTS AND DRIVER ASSISTANCE NEEDS REPAIRED ALSO. THIS OCCURRED IN JACKSONVILLE, FLORIDA. ALL THESE ISSUES MAKE THIS VEHICLE UNSAFE FOR ANYONE.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11383611

Notice Date: Dec 16, 2020
Recall Date: Dec 16, 2020

Ford Motor Company

Campaign: 11383611 Other

Dec 16, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11383611

Notice Date: Dec 16, 2020
Recall Date: Dec 16, 2020

Ford Motor Company

Campaign: 11383611 Other

Dec 16, 2020

Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11383611

Notice Date: Dec 16, 2020
Recall Date: Dec 16, 2020

Ford Motor Company

Campaign: 11382699 Other

Dec 15, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

2020 FORD ESCAPE CONSUMER WRITES IN REGARDS TO VIBRATIONS AND A LOUD NOISE WHILE DRIVING. *LD *JS *JS THE CONSUMER STATED THE DEALER SET THE VEHICLE TO SPORT MODE (SSM 49151) BUT, THE VIBRATION PERSISTED. THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11382699

Notice Date: Dec 15, 2020
Recall Date: Dec 15, 2020

Ford Motor Company

Campaign: 11375595 Other

Nov 20, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE RPM FELL AND THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE SPEED INCREASED ABRUPTLY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR SEVERAL HOURS AND WHEN RESTARTED, THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HERITAGE FORD (2100 SISK RD, MODESTO, CA 95350; (844) 362-2226) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 2,703.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11375595

Notice Date: Nov 20, 2020
Recall Date: Nov 20, 2020

Ford Motor Company

Campaign: 11374409 Other

Nov 13, 2020

Defect Description:

WHEELS

Potential Consequences:

CLICKING NOISE ON OUT SIDE OF CAR GOING 50 MPH

Corrective Action:

CLICKING NOISE ON OUT SIDE OF CAR GOING 50 MPH

Additional Notes:

CLICKING NOISE ON OUT SIDE OF CAR GOING 50 MPH

Manufacturer: FORD
Mfg Campaign: 11374409

Notice Date: Nov 13, 2020
Recall Date: Nov 13, 2020

Ford Motor Company

Campaign: 11373989 Other

Nov 10, 2020

Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

TL* THE CONTACT RENTED A 2020 FORD ESCAPE FROM HERTZ RENTAL CAR. THE CONTACT STATED WHILE TAKING OFF FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT STATED THE TURN SIGNAL INDICATORS WERE INOPERABLE. ADDITIONALLY, THE REAR BACK OVER PREVENTION CAMERA WAS OFF CENTERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11373989

Notice Date: Nov 10, 2020
Recall Date: Nov 10, 2020

Ford Motor Company

Campaign: 11373989 Other

Nov 10, 2020

Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11373989

Notice Date: Nov 10, 2020
Recall Date: Nov 10, 2020

Ford Motor Company

Campaign: 11373893 Other

Nov 9, 2020

Defect Description:

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Potential Consequences:

THE LANE KEEPING SYSTEM MADE ME BEER TO THE LEFT THREE DIFFERENT TIMES WHEN THERE WAS NO LANE NEXT TO ME. ONE OF THOSE TIMES IT TRIED TAKING ME IN A WALL. WHEN THIS HAPPENED ALL THREE TIMES, THE STEERING WAS HARD TO CONTROL. MY CAR WAS IN MOTION. IT HAPPENED TWICE ON A COUNTY COUNTRY ROAD AND ON THE EXPRESSWAY GOING INSIDE A TUNNEL.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11373893

Notice Date: Nov 9, 2020
Recall Date: Nov 9, 2020

Ford Motor Company

Campaign: 11367087 Other

Oct 29, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE REAR VIEW CAMERA DOES NOT WORK HALF THE TIME.

Corrective Action:

THE REAR VIEW CAMERA DOES NOT WORK HALF THE TIME.

Additional Notes:

THE REAR VIEW CAMERA DOES NOT WORK HALF THE TIME.

Manufacturer: FORD
Mfg Campaign: 11367087

Notice Date: Oct 29, 2020
Recall Date: Oct 29, 2020

Ford Motor Company

Campaign: 11366778 Other

Oct 28, 2020

Defect Description:

STRUCTURE:BODY

Potential Consequences:

THE RUBBER /PLASTIC AROUND THE WINDSCREEN HAS RELEASE FROM THE GLASS.

Corrective Action:

THE RUBBER /PLASTIC AROUND THE WINDSCREEN HAS RELEASE FROM THE GLASS.

Additional Notes:

THE RUBBER /PLASTIC AROUND THE WINDSCREEN HAS RELEASE FROM THE GLASS.

Manufacturer: FORD
Mfg Campaign: 11366778

Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020

Ford Motor Company

Campaign: 11366951 Other

Oct 28, 2020

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

HELLO, MY NAME IS [XXX]. I RECENTLY PURCHASED A NEW VEHICLE, A 2020 FORD ESCAPE SEL, AND I HAVE BEEN TELLING MY CAR DEALERSHIPS ABOUT MY BACKUP CAMERA HOW IT JUST GOES ENTIRELY BLACK, AND IT SAID THAT THE CAMERA IS UNABLE TO WORK. I HAVE EXPRESSED MY CAR DEALERSHIPS ABOUT IT. THEY KEEP SAYING THAT WE DON'T HAVE THE PART YET, AND I AM EXHAUSTED FROM TELLING THEM, AND I ALWAYS USE MY BACKUP CAMERA TO PARK MY CAR BACK, AND I NEED YOU GUYS TO DO SOMETHING ABOUT IT. I JUST PURCHASE A NEW VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11366951

Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020

Ford Motor Company

Campaign: 11366588 Other

Oct 27, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I JUST BOUGHT THE CAR 2 WEEKS AGO AND HAVE BARELY BEEN DRIVING IT. 10/26 7AM BACK UP CAMERA WORKED FINE AND AT 630 PM WHILE BACKING UP-- IT NOW HAS UNVIEWABLE LINES THROUGH THE WHOLE SCREEN. IT LOOKS LIKE MY SCREEN IS CORRUPT OR THE BACK UP CAMERA IS BAD.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11366588

Notice Date: Oct 27, 2020
Recall Date: Oct 27, 2020

Ford Motor Company

Campaign: 11365881 Other

Oct 23, 2020

Defect Description:

ENGINE

Potential Consequences:

THE ENGINE LIGHT IN MY 2020 FORD ESCAPE KEEPS COMING ON. I TOOK IT TO ADAMSON, NOW STIVERSON DEALERSHIP, A PART WAS INSTALLED ON THE SECOND VISIT. TWO DAYS LATER, THE ENGINE LIGHT CAME ON AGAIN. I WAITED ONE WEEK UNTIL I COULD GET AN APPOINTMENT TO RETURN TO THE DEALERSHIP ON OCTOBER 22, 2020. AFTER WAITING ALL DAY, I CALLED THE DEALERSHIP AND WAS TOLD THEY HAD NOT HAD A CHANCE LOOK AT THE VEHICLE. I RETURNED TO THE DEALERSHIP ON OCTOBER 23, 2020 TO HAVE THE DEALERSHIP DETERMINE THE PROBLEM. THE CAR HAS HARD TRANSITIONS IN ACCELERATIONS AT TIMES AND THE ENGINE LIGHT IS ON SIGNALING A PROBLEM THAT HAS NOT BEEN REPAIRED. I HAVE A WARRANTY ON MY CAR. I AM PAYING MY NOTES AND WARRANTY BUT THE ISSUE WITH MY "NEW" CAR IS NOT RESOLVED.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11365881

Notice Date: Oct 23, 2020
Recall Date: Oct 23, 2020

Ford Motor Company

Campaign: 11365881 Other

Oct 23, 2020

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11365881

Notice Date: Oct 23, 2020
Recall Date: Oct 23, 2020

Ford Motor Company

Campaign: 11362345 Other

Oct 2, 2020

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SAFETY RECALL ANNOUNCED ON 2020 FORD ESCAPE. SELECTIVE, MY INSURANCE COMPANY, AND MANRY-RAWLS LLC, MY AGENCY SENT ME AN EMAIL.

Corrective Action:

SAFETY RECALL ANNOUNCED ON 2020 FORD ESCAPE. SELECTIVE, MY INSURANCE COMPANY, AND MANRY-RAWLS LLC, MY AGENCY SENT ME AN EMAIL.

Additional Notes:

SAFETY RECALL ANNOUNCED ON 2020 FORD ESCAPE. SELECTIVE, MY INSURANCE COMPANY, AND MANRY-RAWLS LLC, MY AGENCY SENT ME AN EMAIL.

Manufacturer: FORD
Mfg Campaign: 11362345

Notice Date: Oct 2, 2020
Recall Date: Oct 2, 2020

Ford Motor Company

Campaign: 11360652 Other

Sep 23, 2020

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

SWITCH THAT OPERATES SIDE REAR VIEW MIRRORS IS BROKEN

Corrective Action:

SWITCH THAT OPERATES SIDE REAR VIEW MIRRORS IS BROKEN

Additional Notes:

SWITCH THAT OPERATES SIDE REAR VIEW MIRRORS IS BROKEN

Manufacturer: FORD
Mfg Campaign: 11360652

Notice Date: Sep 23, 2020
Recall Date: Sep 23, 2020

Ford Motor Company

Campaign: 11352774 Other

Sep 2, 2020

Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

BOTH FRONT HEAD LIGHT (SEALED) ASSEMBLIES HAVE SOME SORT OF FILM DELAMINATING INSIDE EACH ASSEMBLY.

Corrective Action:

BOTH FRONT HEAD LIGHT (SEALED) ASSEMBLIES HAVE SOME SORT OF FILM DELAMINATING INSIDE EACH ASSEMBLY.

Additional Notes:

BOTH FRONT HEAD LIGHT (SEALED) ASSEMBLIES HAVE SOME SORT OF FILM DELAMINATING INSIDE EACH ASSEMBLY.

Manufacturer: FORD
Mfg Campaign: 11352774

Notice Date: Sep 2, 2020
Recall Date: Sep 2, 2020

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