Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When opening and shutting the drivers door it makes a terrible popping noise and is hard to shut.
Corrective Action:
When opening and shutting the drivers door it makes a terrible popping noise and is hard to shut.
Additional Notes:
When opening and shutting the drivers door it makes a terrible popping noise and is hard to shut.
Mfg Campaign: 11534272
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver side door brake isn't working properly due to broken welds in the assembly. I took it to my Ford dealer, and they will not give warranty consideration because the vehicle is over 36,000 miles, but under 3 years. I have done some research, and this is an ongoing problem with this model year. Their solution is to have me pay for an entire new door and assembly at a cost of between $2500-$3500.
Corrective Action:
The driver side door brake isn't working properly due to broken welds in the assembly. I took it to my Ford dealer, and they will not give warranty consideration because the vehicle is over 36,000 miles, but under 3 years. I have done some research, and this is an ongoing problem with this model year. Their solution is to have me pay for an entire new door and assembly at a cost of between $2500-$3500.
Additional Notes:
The driver side door brake isn't working properly due to broken welds in the assembly. I took it to my Ford dealer, and they will not give warranty consideration because the vehicle is over 36,000 miles, but under 3 years. I have done some research, and this is an ongoing problem with this model year. Their solution is to have me pay for an entire new door and assembly at a cost of between $2500-$3500.
Mfg Campaign: 11534372
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated there was a clicking sound while opening and closing the front driver's side door. The contact stated that the front driver's side window failed to roll down completely. The contact stated that eventually the front driver's side door failed to close as needed. Upon inspection it was discovered that the front driver's side door middle weld had separated. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who indicated that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 11,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated there was a clicking sound while opening and closing the front driver's side door. The contact stated that the front driver's side window failed to roll down completely. The contact stated that eventually the front driver's side door failed to close as needed. Upon inspection it was discovered that the front driver's side door middle weld had separated. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who indicated that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 11,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated there was a clicking sound while opening and closing the front driver's side door. The contact stated that the front driver's side window failed to roll down completely. The contact stated that eventually the front driver's side door failed to close as needed. Upon inspection it was discovered that the front driver's side door middle weld had separated. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who indicated that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 11,000.
Mfg Campaign: 11534103
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Broken spot welds in the left front door at the check arm attachment point in the door assembly. Window not operable. Door difficult to close due to interference of broken bracket inside door assembly. This is a known issue for make/model. Poor quality spot welds at point of attachment.
Corrective Action:
Broken spot welds in the left front door at the check arm attachment point in the door assembly. Window not operable. Door difficult to close due to interference of broken bracket inside door assembly. This is a known issue for make/model. Poor quality spot welds at point of attachment.
Additional Notes:
Broken spot welds in the left front door at the check arm attachment point in the door assembly. Window not operable. Door difficult to close due to interference of broken bracket inside door assembly. This is a known issue for make/model. Poor quality spot welds at point of attachment.
Mfg Campaign: 11533894
Recall Date: Jul 23, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
Corrective Action:
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
Additional Notes:
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
Mfg Campaign: 11533928
Recall Date: Jul 23, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
Corrective Action:
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
Additional Notes:
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
Mfg Campaign: 11533928
Recall Date: Jul 23, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am reporting a weld malfunction on the driver's side door for the check arm assembly. I started to hear a log poping noise out of the blue one day. And the next thing i knew the door was not opening properly. Took it in they informed me the weld had broken and that i would need a brand new door. I unfortunately am no longer under warranty. And feel this should be a recall, given it is a manufaturers error.
Corrective Action:
I am reporting a weld malfunction on the driver's side door for the check arm assembly. I started to hear a log poping noise out of the blue one day. And the next thing i knew the door was not opening properly. Took it in they informed me the weld had broken and that i would need a brand new door. I unfortunately am no longer under warranty. And feel this should be a recall, given it is a manufaturers error.
Additional Notes:
I am reporting a weld malfunction on the driver's side door for the check arm assembly. I started to hear a log poping noise out of the blue one day. And the next thing i knew the door was not opening properly. Took it in they informed me the weld had broken and that i would need a brand new door. I unfortunately am no longer under warranty. And feel this should be a recall, given it is a manufaturers error.
Mfg Campaign: 11533783
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The welding at the door check has completely come apart on the driver door and is popping in the passenger door. The driver window no longer rolls down.
Corrective Action:
The welding at the door check has completely come apart on the driver door and is popping in the passenger door. The driver window no longer rolls down.
Additional Notes:
The welding at the door check has completely come apart on the driver door and is popping in the passenger door. The driver window no longer rolls down.
Mfg Campaign: 11533818
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My door all of a sudden started popping and now the window will not go down and the door will not lock. The welded spots to hold on the door henge thing is gone and the henge is free moving in the door but still attached to the frame.
Corrective Action:
My door all of a sudden started popping and now the window will not go down and the door will not lock. The welded spots to hold on the door henge thing is gone and the henge is free moving in the door but still attached to the frame.
Additional Notes:
My door all of a sudden started popping and now the window will not go down and the door will not lock. The welded spots to hold on the door henge thing is gone and the henge is free moving in the door but still attached to the frame.
Mfg Campaign: 11533843
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while attempting to open the front driver’s side door, the door failed to open all the way. Additionally, there was a cracking sound coming from the door. The vehicle was taken to the dealer and the contact was informed that the door weld on the front driver’s side door had fractured, and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that assistance would be provided with the cost of the door replacement. The failure mileage was 30,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while attempting to open the front driver’s side door, the door failed to open all the way. Additionally, there was a cracking sound coming from the door. The vehicle was taken to the dealer and the contact was informed that the door weld on the front driver’s side door had fractured, and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that assistance would be provided with the cost of the door replacement. The failure mileage was 30,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while attempting to open the front driver’s side door, the door failed to open all the way. Additionally, there was a cracking sound coming from the door. The vehicle was taken to the dealer and the contact was informed that the door weld on the front driver’s side door had fractured, and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that assistance would be provided with the cost of the door replacement. The failure mileage was 30,000. The VIN was not available.
Mfg Campaign: 11533655
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We noticed a loud "popping" sound in the hinge of the driver side front door. The door was unstable and we had trouble shutting the door. After research we realized this could be a problem that could cause the door to open while driving. The car is at a Ford Dealer being repaired now and the cost to me is $1157. Ford is not taking care of this dangerous situation.
Corrective Action:
We noticed a loud "popping" sound in the hinge of the driver side front door. The door was unstable and we had trouble shutting the door. After research we realized this could be a problem that could cause the door to open while driving. The car is at a Ford Dealer being repaired now and the cost to me is $1157. Ford is not taking care of this dangerous situation.
Additional Notes:
We noticed a loud "popping" sound in the hinge of the driver side front door. The door was unstable and we had trouble shutting the door. After research we realized this could be a problem that could cause the door to open while driving. The car is at a Ford Dealer being repaired now and the cost to me is $1157. Ford is not taking care of this dangerous situation.
Mfg Campaign: 11533679
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
Corrective Action:
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
Additional Notes:
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
Mfg Campaign: 11533505
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
Corrective Action:
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
Additional Notes:
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
Mfg Campaign: 11533505
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My car is displaying similar symptom found on a fleet version of the car - SSM 50150 - 2020-2021 Escape - Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points In The Door Assembly.
Corrective Action:
My car is displaying similar symptom found on a fleet version of the car - SSM 50150 - 2020-2021 Escape - Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points In The Door Assembly.
Additional Notes:
My car is displaying similar symptom found on a fleet version of the car - SSM 50150 - 2020-2021 Escape - Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points In The Door Assembly.
Mfg Campaign: 11533551
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In February 2023, we noticed a popping/ snapping sound coming from the driver's door and it would not stay open on its own. Over the next couple weeks the power window began having trouble staying up and then it simply would not stay up at all. In March I took it to the dealership it was purchased from and had it looked it. After a couple hours I was told that the spot welds had failed and that the only way to fix it was to replace the entire door at my expense (approx $2k). The gentleman in charge told me it was not the first he had seen with this issue and if I got it repaired anywhere to keep my receipt for any issues recalls. The only solution I had was to have my husband get the window into place and disconnect the electrical to the window buttons. I have also had to deal with many bruises on my legs due to the door randomly closing on me while getting in and out. I'm disabled and this is a major problem for me. I have personally inspected the door and there are three holes next to the interior door panel that I believe are the location of some of the broken welds.
Corrective Action:
In February 2023, we noticed a popping/ snapping sound coming from the driver's door and it would not stay open on its own. Over the next couple weeks the power window began having trouble staying up and then it simply would not stay up at all. In March I took it to the dealership it was purchased from and had it looked it. After a couple hours I was told that the spot welds had failed and that the only way to fix it was to replace the entire door at my expense (approx $2k). The gentleman in charge told me it was not the first he had seen with this issue and if I got it repaired anywhere to keep my receipt for any issues recalls. The only solution I had was to have my husband get the window into place and disconnect the electrical to the window buttons. I have also had to deal with many bruises on my legs due to the door randomly closing on me while getting in and out. I'm disabled and this is a major problem for me. I have personally inspected the door and there are three holes next to the interior door panel that I believe are the location of some of the broken welds.
Additional Notes:
In February 2023, we noticed a popping/ snapping sound coming from the driver's door and it would not stay open on its own. Over the next couple weeks the power window began having trouble staying up and then it simply would not stay up at all. In March I took it to the dealership it was purchased from and had it looked it. After a couple hours I was told that the spot welds had failed and that the only way to fix it was to replace the entire door at my expense (approx $2k). The gentleman in charge told me it was not the first he had seen with this issue and if I got it repaired anywhere to keep my receipt for any issues recalls. The only solution I had was to have my husband get the window into place and disconnect the electrical to the window buttons. I have also had to deal with many bruises on my legs due to the door randomly closing on me while getting in and out. I'm disabled and this is a major problem for me. I have personally inspected the door and there are three holes next to the interior door panel that I believe are the location of some of the broken welds.
Mfg Campaign: 11533553
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver’s side door, there was an abnormal popping sound and the door failed to open. Additionally, the window failed to roll down as designed. The contact had to use the other doors to enter the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the bracket had separated from the door. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Action Number: PE23013 (Structure). The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver’s side door, there was an abnormal popping sound and the door failed to open. Additionally, the window failed to roll down as designed. The contact had to use the other doors to enter the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the bracket had separated from the door. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Action Number: PE23013 (Structure). The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver’s side door, there was an abnormal popping sound and the door failed to open. Additionally, the window failed to roll down as designed. The contact had to use the other doors to enter the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the bracket had separated from the door. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Action Number: PE23013 (Structure). The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Mfg Campaign: 11533277
Recall Date: Jul 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door check bracket on front driver door failed completely. The anchor point in the door broke off the door frame internally. All 6 tack welds failed. The door was stuck open with the check arm fully extended into the door. DeLong Ford of Dwight got me back on the road after removing the check arm. I drilled out the six failed tack welds and riveted the anchor to the door frame at the six points on driver door and replaced the check arm due to damage. I could not afford the almost $2k it would have cost to have the entire door shell replaced and painted, with no promise that I would not experience the failure again in the future. Ford offered to split that cost with me 50/50 because I purchased the vehicle brand new and was no longer in the warranty period. The door check is currently failing on the passenger front door, 2 of the 6 tack welds have failed. It is a matter of time before it fails completely.
Corrective Action:
The door check bracket on front driver door failed completely. The anchor point in the door broke off the door frame internally. All 6 tack welds failed. The door was stuck open with the check arm fully extended into the door. DeLong Ford of Dwight got me back on the road after removing the check arm. I drilled out the six failed tack welds and riveted the anchor to the door frame at the six points on driver door and replaced the check arm due to damage. I could not afford the almost $2k it would have cost to have the entire door shell replaced and painted, with no promise that I would not experience the failure again in the future. Ford offered to split that cost with me 50/50 because I purchased the vehicle brand new and was no longer in the warranty period. The door check is currently failing on the passenger front door, 2 of the 6 tack welds have failed. It is a matter of time before it fails completely.
Additional Notes:
The door check bracket on front driver door failed completely. The anchor point in the door broke off the door frame internally. All 6 tack welds failed. The door was stuck open with the check arm fully extended into the door. DeLong Ford of Dwight got me back on the road after removing the check arm. I drilled out the six failed tack welds and riveted the anchor to the door frame at the six points on driver door and replaced the check arm due to damage. I could not afford the almost $2k it would have cost to have the entire door shell replaced and painted, with no promise that I would not experience the failure again in the future. Ford offered to split that cost with me 50/50 because I purchased the vehicle brand new and was no longer in the warranty period. The door check is currently failing on the passenger front door, 2 of the 6 tack welds have failed. It is a matter of time before it fails completely.
Mfg Campaign: 11533286
Recall Date: Jul 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers door began popping when opened or being closed. Looked at door and the spot welds on door check attachment point were broken out. We had our local dealer inspect and were told that they were aware of several that were broken in our local area. They also stated one of the cars was sent to a local body shop and repaired. New door and door check. All was paid by Ford. A second came in not long after and they sent it in for repair (same dealer same body shop) and Ford will not pay(reimburse) dealer for completed repairs. Ford knows there is a problem. Apparently they don't want to fix it. I put screws in our door to temporarily fix the problem because we were afraid the check bracket could cut the wiring inside door or get hung up inside the door causing the door to be inoperable. Our car had about 68000 miles on it when it was first noticed.
Corrective Action:
Drivers door began popping when opened or being closed. Looked at door and the spot welds on door check attachment point were broken out. We had our local dealer inspect and were told that they were aware of several that were broken in our local area. They also stated one of the cars was sent to a local body shop and repaired. New door and door check. All was paid by Ford. A second came in not long after and they sent it in for repair (same dealer same body shop) and Ford will not pay(reimburse) dealer for completed repairs. Ford knows there is a problem. Apparently they don't want to fix it. I put screws in our door to temporarily fix the problem because we were afraid the check bracket could cut the wiring inside door or get hung up inside the door causing the door to be inoperable. Our car had about 68000 miles on it when it was first noticed.
Additional Notes:
Drivers door began popping when opened or being closed. Looked at door and the spot welds on door check attachment point were broken out. We had our local dealer inspect and were told that they were aware of several that were broken in our local area. They also stated one of the cars was sent to a local body shop and repaired. New door and door check. All was paid by Ford. A second came in not long after and they sent it in for repair (same dealer same body shop) and Ford will not pay(reimburse) dealer for completed repairs. Ford knows there is a problem. Apparently they don't want to fix it. I put screws in our door to temporarily fix the problem because we were afraid the check bracket could cut the wiring inside door or get hung up inside the door causing the door to be inoperable. Our car had about 68000 miles on it when it was first noticed.
Mfg Campaign: 11533335
Recall Date: Jul 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Both ( Left and Right ) front door check strap attachment points have broken welds. This causes difficulty closing the doors and causes a loud auditable creaking noise when opening or closing the doors. Dealer attempted to fix issue by replacing the actual check strap on each side a total of 3 times before deciding it was a broken weld. By that time car was out of warranty and Ford declined to repair it at their expense. Estimate given by dealer to repair at my cost was over $3500, citing the need to replace both front doors.
Corrective Action:
Both ( Left and Right ) front door check strap attachment points have broken welds. This causes difficulty closing the doors and causes a loud auditable creaking noise when opening or closing the doors. Dealer attempted to fix issue by replacing the actual check strap on each side a total of 3 times before deciding it was a broken weld. By that time car was out of warranty and Ford declined to repair it at their expense. Estimate given by dealer to repair at my cost was over $3500, citing the need to replace both front doors.
Additional Notes:
Both ( Left and Right ) front door check strap attachment points have broken welds. This causes difficulty closing the doors and causes a loud auditable creaking noise when opening or closing the doors. Dealer attempted to fix issue by replacing the actual check strap on each side a total of 3 times before deciding it was a broken weld. By that time car was out of warranty and Ford declined to repair it at their expense. Estimate given by dealer to repair at my cost was over $3500, citing the need to replace both front doors.
Mfg Campaign: 11533372
Recall Date: Jul 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On 7/11/2023, I opened my driver's side door and heard some strange popping sounds I had not heard before, my window would not work correctly either. I got into my Ford 2020 Escape and proceeded to drive home while driving approx 35 miles an hour while making a left turn the driver's side door flew open. The weld on the driver's side door has failed along it exhibits cracks and/or broken spot welds in the left front door at the check arm attachment point in the door assembly. Please see attached photos. There was no warning that the door was not completely shut. The car has been looked at, at the dealership and they have assessed that the failure of the weld Section 501-03 is what caused the problem.
Corrective Action:
On 7/11/2023, I opened my driver's side door and heard some strange popping sounds I had not heard before, my window would not work correctly either. I got into my Ford 2020 Escape and proceeded to drive home while driving approx 35 miles an hour while making a left turn the driver's side door flew open. The weld on the driver's side door has failed along it exhibits cracks and/or broken spot welds in the left front door at the check arm attachment point in the door assembly. Please see attached photos. There was no warning that the door was not completely shut. The car has been looked at, at the dealership and they have assessed that the failure of the weld Section 501-03 is what caused the problem.
Additional Notes:
On 7/11/2023, I opened my driver's side door and heard some strange popping sounds I had not heard before, my window would not work correctly either. I got into my Ford 2020 Escape and proceeded to drive home while driving approx 35 miles an hour while making a left turn the driver's side door flew open. The weld on the driver's side door has failed along it exhibits cracks and/or broken spot welds in the left front door at the check arm attachment point in the door assembly. Please see attached photos. There was no warning that the door was not completely shut. The car has been looked at, at the dealership and they have assessed that the failure of the weld Section 501-03 is what caused the problem.
Mfg Campaign: 11532934
Recall Date: Jul 18, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury